Innovation Book Club
By Alex Drago & Wais Pirzad
In each episode, Alex Drago and Wais Pirzad choose a compelling text from the innovation field, deconstruct its core ideas and then explore what they mean for your innovation practice.
Each episode features an in-depth, critically engaged discussion, punctuated by humour, anecdote and occasional diversion. All in all, everything you’d expect from a book club.
Innovation Book ClubAug 14, 2023
Reflections (S3/E8)
It's the end of another season. Alex and Wais take some time to reflect.
Practical Empathy / Indi Young (S3/E7)
Empathy, empathy, empathy, it's the heart of innovation. Apparently. The problem with empathy is that innovators don't truly empathise, instead, they pick and choose feedback that meets their own preferences rather than the broader picture that better reflects the needs of the user. Indi Young addresses this by providing a better understanding of empathy and offering some approaches to utilising it without falling into familiar traps. Alex and Wais dip in to learn how to empathise...
Ten Faces of Innovation / Tom Kelley (S3/E6)
There are many creative agencies but only one of those agencies is called IDEO, the granddaddy of them all, which traces its history back to 1978, the year after Star Wars was released. IDEO became a named entity in 1991, since which time they've popularised the idea of human-centred design, a process that seeks to empathise with users and embed the understanding that falls from this within the product design process to create better innovations. That's not what this book is about, but it is written by one of IDEO's elder statesmen, Tom Kelley, who believes that innovation requires ten different kinds of people, each of whom contributes in different ways. Alex and Wais discover who they are and get lost in a lot of stories.
The Myths of Innovation / Scott Berkun (S3/E5)
Way back in the mists of time, before even the first iPhone was released and kickstarted a seismic shift in digital innovation, Scott Berkun wrote The Myths of Innovation, in which he explores why we have innovation all wrong. Alex and Wais dip into the book and find out what innovation looked like before lean startups and business model canvases were a thing.
Value Proposition Design / Osterwalder, Pigneur et al (S3/E4)
In this episode of the Innovation Book Club, Alex and Wais follow up their previous episode about Business Model Generation with a look back at Osterwalder's follow-up, Value Proposition Design.
Business Model Generation / Alexander Osterwalder & Yves Pigneur (S3/E3)
If our recent fixation with innovation started anywhere, it was with Osterwalder & Pigneur's Business Model Generation which popularised the idea of business model innovation through the introduction of the business model canvas. Alex and Wais reflect on the book's legacy and relevance to the innovation landscape today.
ChatGPT (S3/E2)
In this episode of the Innovation Book Club Alex and Wais take on the beast that is ChatGPT and consider how it's going to change how we use the web, our work and our lives. This conversation was recorded in January 2023.
The Lean Startup / Eric Ries (S3/E1)
Reflections (S2/E8)
In this final episode of the second season of the Innovation Book Club, Alex and Wais reflect on the ideas they’ve discussed over the previous seven episodes and how it’s helped to widen their understanding of innovation. They also talk about trainspotting briefly.
No links this time, but why not give us a 5-star review on your podcatcher of choice.
Towards a Theory of Play & Creativity / Charalampos Manemilis & Sarah Ronson (S2/E7)
In this episode, Alex and Wais discuss an academic paper, ‘Ideas are born in fields of play: towards a theory of play and creativity in organisational settings’ by Charalampos Mainemelis and Sarah Ronson.
The premise of this article is that play is used in organisations in two ways, either to divert us from the tedium of work or to engage us at work and promote our creativity. Play, therefore, is key to innovation, but the authors argue that we don’t know how to harness play effectively or consistently to promote innovation.
You can buy the paper here (but you probably don’t want to): shorturl.at/eCTY0
If you’re enjoying the Innovation Book Club, please give us a 5-star review on your podcatcher of choice.
The Diversity Bonus / Scott Page (S2/E6)
In this episode, Alex and Wais discuss Scott E Page’s book The Diversity Bonus: How Great Teams Pay Off in the Knowledge Economy.
Scott Page argues that diversity in teams is not only the right thing to do from a social justice point of view, but it’s also the right thing to do if you want to create a successful business. This is because diversity is additive, it brings wider perspectives to complex problems, which means that you’re more likely to deliver better solutions.
You can watch Scott Page talking about his ideas here: shorturl.at/pyPR3
If you’re enjoying the Innovation Book Club, please give us a 5-star review on your podcatcher of choice.
Onlyness / Nilofer Merchant (S2/E5)
In this episode, Alex and Wais discuss Nilofer Merchant’s concept of ‘Onlyness’.
Nilofer Merchant argues that at the heart of all ideas are human beings, but we have created a world in which powerful and entrenched hierarchies overlook those ideas that do not align with their own values and experience. Ideas, Merchant argues, are a product of our ‘onlyness’, they are the result of our own history and experience, visions and hopes, and this is what makes them unique. To give our ideas power we need to socialise them by building networks of like-minded people.
You can watch Nilofer Merchant talking about onlyness here: shorturl.at/grBCL
If you’re enjoying the Innovation Book Club, please give us a 5-star review on your podcatcher of choice.
Scenario Planning / Woody Wade (S2/E4)
In this episode, Alex and Wais discuss Woody Wade’s book Scenario Planning: A Field Guide to the Future.
Once the preserve of large-scale businesses with their own future-thinking departments, Woody Wade’s approach makes scenario planning both accessible and efficient for everyone. This approach allows organisations to better anticipate a future that is different from the present and align their innovation efforts to this future.
You can watch Woody Wade’s presentation here: shorturl.at/hjnI9
If you’re enjoying the Innovation Book Club, please give us a 5-star review on your podcatcher of choice.
Disruptive Innovation / Clayton Christensen et al (S2/E3)
This retrospective article looks back at twenty years of disruption and argues that we’ve actually become confused about what disruptive innovation is, how it works, and the contribution it makes to innovation success. As a result, we get disruption all wrong. The authors use the example of Uber to explain how it’s not on a disruptive trajectory and shouldn’t be referred to as a disruptor.
You can read the article here: shorturl.at/hmARX
If you’re enjoying the Innovation Book Club, please give us a 5-star review on your podcatcher of choice.
Jobs to be done / Clayton Christensen et al (S2/E2)
In this episode, Alex and Wais discuss ‘Know your customer’s “Jobs to be Done”’, a 2016 HBR article by Clayton M Christensen, Taddy Hall, Karen Dillon, and David S Duncan.
The authors propose that innovation success has less to do with the quality of a particular product and more to do with whether that product ‘does a job’ for the user. The key to innovation, therefore, is to focus on the job, which sounds simple enough but requires the innovator to uncover complex social, emotional and psychological drivers, and then design products that deliver against these.
You can read the article here: shorturl.at/lqJW7
If you’re enjoying the Innovation Book Club, please give us a 5-star review on your podcatcher of choice.
Incremental, radical and meaning-based innovation / Roberto Verganti & Donald Norman (S2/E1)
In this first episode of the second season of the Innovation Book Club, Alex and Wais discuss ‘Incremental and Radical Innovation: Design Research vs. Technology and Meaning Change’, an article by two giants of the design industry, Roberto Verganti and Donald Norman.
The authors were both interested in exploring why successive incremental innovations implemented over time never lead to radical breakthroughs. In fact, the opposite is often true. The key to unlocking this conundrum lies in the importance of meaning-based innovation that changes our understanding of what a product means for customers which then opens up new conceptual opportunities for product development because we are freed from our current paradigm of thinking.
You can read the article here: shorturl.at/lAIL8
If you’re enjoying the Innovation Book Club, please give us a 5-star review on your podcatcher of choice.
What Creates Advantage in the Social Era? / Tim Kastelle, Nilofer Merchant & Martie-Louise Verreynne (S1/E6)
From the authors:
“We have observed the economy move from one where centralized organizations initiated value creation to one where that same value creation develops with the help of multiple outside, contributing networks. This tectonic shift means that all modern industries now have a different source of advantage. We have seen this documented in examples starting in the 1990s, when influencers enabled innovation platforms as business models, and continued to what we see today in the Social Era with crowdsourcing, open innovation and business models. The Social Era will reward those organizations that realize they shouldn’t create value alone. If the industrial era was about building things, the social era is about connecting things, people, and ideas.”
You can read the article here: shorturl.at/fqCGN
Here’s Nilofer Merchant talking about her concept of ‘onlyness’: shorturl.at/zMQX0
Tim Kastelle’s Discipline of Innovation blog: timkastelle.org/
Here’s three questions to help you reflect on what you’ve just heard:
1, According to the authors, new ideas come from outside the core of the business. In your experience of work, do the truly successful ideas come from outside the core of the business or do they just come from the top of the leadership hierarchy?
2, Where does your company think it fits on the advantage map? Where do you think it fits on the advantage map?
3, How would you describe your ‘onlyness’?
Contact us: nadrago@gmail.com or wais.pirzad@gmail.com
Reflections / Alex Drago & Wais Pirzad (S1 E8)
Note: This episode won’t make much sense unless you’ve listened to the rest of the season first, so best to start there.
In this final episode of the first season of the Innovation Book Club, Alex Drago and Wais Pirzad share their reflections on what they’ve learned from the previous seven episodes.
No questions for you this time, you get an easy ride.
Contact us: nadrago@gmail.com or wais.pirzad@gmail.com
Evolving to a New Dominant Logic for Marketing / Stephen Vargo & Robert Lusch (S1/E7)
In this episode, Alex Drago and Wais Pirzad discuss Stephen Vargo and Robert Lusch’s seminal paper Evolving to a New Dominant Logic for Marketing which was originally published in the Journal of Marketing in 2004.
Abstract:
Marketing inherited a model of exchange from economics, which had a dominant logic based on the exchange of “goods,” which usually are manufactured output. The dominant logic focused on tangible resources, embedded value, and transactions. Over the past several decades, new perspectives have emerged that have a revised logic focused on intangible resources, the co-creation of value, and relationships. The authors believe that the new perspectives are converging to form a new dominant logic for marketing, one in which service provision rather than goods is fundamental to economic exchange. The authors explore this evolving logic and the corresponding shift in perspective for marketing scholars, marketing practitioners, and marketing educators.
You can download the article here: shorturl.at/cuyQR
Here are three questions to help you reflect on what you’ve heard:
1, To what extent do you agree that the purpose of all marketplace transactions is for a supplier to render service to their customers?
2, Choose a company you admire. How important is service-dominant logic to their success?
3, How could your work be improved by adopting service-dominant logic principles?
Contact us: nadrago@gmail.com or wais.pirzad@gmail.com
Third Industrial Revolution / Jeremy Rifkin (S1/E5)
In this episode of the Innovation Book Club, Alex Drago and Wais Pirzad discuss a Vice documentary based on Jeremy Rifkin’s book The Third Industrial Revolution.
The book blurb:
“The Industrial Revolution, powered by oil and other fossil fuels, is spiralling into a dangerous endgame. The price of gas and food are climbing, unemployment remains high, the housing market has tanked, consumer and government debt is soaring, and the recovery is slowing. Facing the prospect of a second collapse of the global economy, humanity is desperate for a sustainable economic game plan to take us into the future.
Here, Jeremy Rifkin explores how Internet technology and renewable energy are merging to create a powerful "Third Industrial Revolution." He asks us to imagine hundreds of millions of people producing their own green energy in their homes, offices, and factories, and sharing it with each other in an "energy internet," just like we now create and share information online.
Rifkin describes how the five-pillars of the Third Industrial Revolution will create thousands of businesses, millions of jobs, and usher in a fundamental reordering of human relationships, from hierarchical to lateral power, that will impact the way we conduct commerce, govern society, educate our children, and engage in civic life.
Rifkin's vision is already gaining traction in the international community. The European Union Parliament has issued a formal declaration calling for its implementation, and other nations in Asia, Africa, and the Americas, are quickly preparing their own initiatives for transitioning into the new economic paradigm.
The Third Industrial Revolution is an insider's account of the next great economic era, including a look into the personalities and players — heads of state, global CEOs, social entrepreneurs, and NGOs — who are pioneering its implementation around the world.”
You can watch this here: shorturl.at/rxV01
Here’s three questions to help you reflect on what you’ve just heard:
1, Rifkin makes the case that the synergies created by innovations in energy, connectivity and transport systems powered previous industrial revolutions, created economic development and generated jobs. How convinced are you by his arguments?
2, Rifkin’s ideas about a green revolution and a distributed economy powered by renewable energy, the internet of things and connected transport networks are presented as the key way to generate economic growth. What else would need to change for his ideas to succeed?
3, What areas of your work could be improved by Rifkin’s ideas if they were adopted by your company?
Contact us: nadrago@gmail.com or wais.pirzad@gmail.com
If you want to buy the book then consider supporting your local booksellers with Bookshop.org: shorturl.at/loxP4
Alternatively, if you want to give Jeff Bezos more of your hard-earned cash:
Amazon.co.uk: shorturl.at/cgjmB
Amazon.com: shorturl.at/yCORU
Creative Destruction / Joseph Schumpeter (S1/E4)
In this episode of the Innovation Book Club, Alex Drago and Wais Pirzad discuss Joseph Schumpeter’s ideas on Creative Destruction.
From Investopedia:
“The term creative destruction was first coined by Austrian economist Joseph Schumpeter in 1942. Schumpeter characterized creative destruction as innovations in the manufacturing process that increase productivity, describing it as the "process of industrial mutation that incessantly revolutionizes the economic structure from within, incessantly destroying the old one, incessantly creating a new one."
Basically, the theory of creative destruction assumes that long-standing arrangements and assumptions must be destroyed to free up resources and energy to be deployed for innovation. To Schumpeter, economic development is the natural result of forces internal to the market and is created by the opportunity to seek profit.
Creative destruction theory treats economics as an organic and dynamic process. This stands in stark contrast with the static mathematical models of traditional Cambridge-tradition economics. Equilibrium is no longer the end goal of market processes. Instead, many fluctuating dynamics are constantly reshaped or replaced by innovation and competition.
As is implied by the word destruction, the process inevitably results in losers and winners. Producers and workers committed to the older technology will be left stranded. Entrepreneurs and workers in new technologies, meanwhile, will inevitably create disequilibrium and highlight new profit opportunities.
In describing creative destruction, Schumpeter was not necessarily endorsing it. In fact, his work is considered to be heavily influenced by The Communist Manifesto, the pamphlet by Karl Marx and Friedrich Engels which decried the bourgeoisie for its "constant revolutionizing of production [and] uninterrupted disturbance of all social conditions."
Here’s a highbrow YouTube lecture on Schumpeter’s Creative Destruction: shorturl.at/rGU08
Here’s a lowbrow YouTube introduction to Schumpeter’s Creative Destruction: shorturl.at/qFZ23
Here’s three questions to help you reflect on what you’ve just heard:
1, To what extent do you agree with Schumpeter’s observations about how capitalism functions?
2, If you were a politician would you embrace creative destruction, reject it, or just try and manage its impact? Why?
3, When was the last time the sector you worked in experienced creative destruction? What will be the underlying factors that would have to change to make it happen again?
Contact us: nadrago@gmail.com or wais.pirzad@gmail.com
A More Beautiful Question / Warren Berger (S1/E3)
In this episode of the Innovation Book Club, Alex Drago and Wais Pirzad discuss Warren Berger’s noted book A More Beautiful Question: The Power of Inquiry to Spark Breakthrough Ideas.
The book’s blurb:
“In this groundbreaking book, journalist and innovation expert Warren Berger shows that one of the most powerful forces for igniting change in business and in our daily lives is a simple, under-appreciated tool--one that has been available to us since childhood. Questioning--deeply, imaginatively, "beautifully"--can help us identify and solve problems, come up with game-changing ideas, and pursue fresh opportunities. So why are we often reluctant to ask "Why?"
Berger's surprising findings reveal that even though children start out asking hundreds of questions a day, questioning "falls off a cliff" as kids enter school. In an education and business culture devised to reward rote answers over challenging inquiry, questioning isn't encouraged--and, in fact, is sometimes barely tolerated.
And yet, as Berger shows, the most creative, successful people tend to be expert questioners. They've mastered the art of inquiry, raising questions no one else is asking--and finding powerful answers. The author takes us inside red-hot businesses like Google, Netflix, IDEO, and Airbnb to show how questioning is baked into their organizational DNA. He also shares inspiring stories of artists, teachers, entrepreneurs, basement tinkerers, and social activists who changed their lives and the world around them--by starting with a "beautiful question."
You can watch Berger talk about his book here: shorturl.at/elzCN
Here’s three questions to help you reflect on what you’ve just heard:
1, Why do you think Berger states that questions are now more valuable than answers?
2, When thinking about the innovation process, how is Berger’s ‘Why? What if? How?’ framework a useful guide?
3, What’s the question that you constantly return to? Is it a Why, what if or a how question?
Contact us: nadrago@gmail.com or wais.pirzad@gmail.com
For some reason, this book isn’t available via Bookshop.org but you can give your hard-earned cash to Jeff Bezos here:
Amazon.co.uk: shorturl.at/wAFJ0
Amazon.com: shorturl.at/mwyX0
Theory of the Business / Peter Drucker (S1/E2)
In the second episode of the Innovation Book Club, Alex Drago and Wais Pirzad discuss Peter Drucker’s seminal article, The Theory of the Business, originally published in Harvard Business Review in 1994.
The blurb:
“Peter F. Drucker argues that what underlies the current malaise of so many large and successful organizations worldwide is that their theory of the business no longer works. The story is a familiar one: a company that was a superstar only yesterday finds itself stagnating and frustrated, in trouble and, often, in a seemingly unmanageable crisis. The root cause of nearly every one of these crises is not that things are being done poorly. It is not even that the wrong things are being done. Indeed, in most cases, the right things are being done―but fruitlessly. What accounts for this apparent paradox? The assumptions on which the organization has been built and is being run no longer fit reality. These are the assumptions that shape any organization's behaviour, dictate its decisions about what to do and what not to do, and define what an organization considers meaningful results. These assumptions are what Drucker calls a company's theory of the business.”
You can read the article here: shorturl.at/als28
Peter Drucker’s Wikipedia page: shorturl.at/foAGH
Here are three questions to help you reflect on what you’ve just heard:
1, What is the theory of the business for the organisation you’re currently working in?
2, In your opinion, what are the assumptions your organisation gets right and gets wrong?
3, What are you working on ‘fruitlessly’?
Contact us: nadrago@gmail.com or wais.pirzad@gmail.com
Where Good Ideas Come From / Steven Johnson (S1/E1)
In this first and pilot episode of the Innovation Book Club, Alex Drago and Wais Pirzad discuss Steven Johnson’s book Where Good Ideas Come From: the Natural History of Innovation.
Here’s the blurb:
“Where do good ideas come from? And what do we need to know and do to have more of them? In Where Good Ideas Come From, Steven Johnson, one of our most innovative popular thinkers, explores the secrets of inspiration.
Steven Johnson has spent twenty years immersed in creative industries, was active at the dawn of the internet and has a unique perspective that draws on his fluency in fields ranging from neurobiology to new media. Why have cities historically been such hubs of innovation? What do the printing press and Apple have in common? And what does this have to do with the creation and evolution of life itself? Johnson presents the answers to these questions and more in his infectious, culturally omnivoracious style, using examples from thinkers in a range of disciplines - from Charles Darwin to Tim Berners-Lee - to provide the complete, exciting, and encouraging story of inspiration.
He identifies the six key principles to the genesis of great ideas, from the cultivation of hunches to the importance of connectivity and how best to make use of new technologies. Most exhilarating is his conclusion: with today's tools and environment, radical innovation is extraordinarily accessible to those who know how to cultivate it. By recognizing where and how patterns of creativity occur - whether within a school, a software platform or a social movement - he shows how we can make more of our ideas good ones.”
Steven Johnson’s TED talk on the book: shorturl.at/pOV48
Here’s three questions to help you reflect on what you’ve just heard:
- Steven Johnson defines innovation as the ‘adjacent possible’. In this case, ‘adjacent’ refers to a new idea and ‘possible’ refers to ideas that can be physically realised. Is this definition too simplistic to be useful? Why or why not?
- Steven Johnson makes the case that all new innovations are a product of their environment and that is dependent on six particular conditions: Liquid networks, the slow hunch, serendipity, error, exaptation, and platforms. Which of these conditions do you think are the most and least convincing and why?
- Finally, Steven Johnson argues that non-market and networked ideas have become the primary source of new innovations. How does knowing this change your perspective on the development of your own ideas?
Contact us: nadrago@gmail.com or wais.pirzad@gmail.com
If you want to buy the book then consider supporting your local booksellers with Bookshop.org: shorturl.at/vEI06
Alternatively, if you want to give Jeff Bezos more of your hard-earned cash:
Amazon.co.uk: shorturl.at/lmBGQ
Amazon.com: shorturl.at/jrIKX