Inspire Club

In this episode we talk with Gideon Pridor, Chief Marketing Officer at Workvivo.

Gideon Pridor is Workvivo’s interim CMO and chief storyteller. Gideon is a veteran marketing leader with a track record of growing disruptive startups into global leaders, that redefine their markets. Before Workvivo (and a well-deserved sabbatical) Gideon was VP Marketing at TravelPerk, One of the world’s fastest-growing SaaS companies, Perfecto (acquired by Perforce), and others. 

Gideon is a frequent speaker at industry events, an HRtech enthusiast, and a startup mentor helping companies build their story and tell it to the world.

We hope you enjoy it.

In this episode we talk with Nick Court, CEO of The People Experience Hub.

Nick Court has a wealth of experience in the fields of people analytics, reward, HR systems, employee engagement, employee relations, employee experience, and employee benefits. In 2019, they became the CEO of The People Experience Hub, an organization that allows companies to track how their employees feel at each stage of the employee journey. From 2015 to 2019, they were the Founder of Cloud9 People, a multi-award winning professional people services consultancy. 

From 2017 to 2018, they were a Reward, HR systems and People Analytics Consultant at Travis Perkins plc, a People Analytics Consultant at Kier Group, a Reward and Analytics Consultant at Fuller, Smith & Turner, and an Advisory Board Member at Healthia. From 2016 to 2017, they were a Reward, Culture, Engagement and Analytics Consultant at Domino’s Pizza UK & Ireland Ltd, an HR Systems and People Analytics Consultant at wagamama, a Reward and Data Consultant at Dr. Martens plc, and a Global Reward Consultant at Thomas Cook Group plc.

We hope you enjoy it.

In this episode we talk with Perrine Farque, Founder & Speaker at Inspired Human.

Perrine Farque has worked for over a decade with organisations in London, including Facebook, PagerDuty, Pivotal, AvePoint and Nlyte Software. Perrine Farque is passionate about building diverse and inclusive workplaces that cultivate employee engagement, retention, productivity, profitability, innovation and business growth. Perrine Farque believes that the world needs more diverse and inclusive workplaces to build new products and services that reflect the diversity of the population.

We hope you enjoy it.

In this episode we talk with Kaitlin Howes, HR Business Partner at Reward Gateway.

Kaitlin Howes is an HR Business Partner at Reward Gateway. Kaitlin loves the dynamic nature of her job and that she gets to wear many hats, but is especially happy when creating a welcoming, fun and supportive experience for RGers. When she isn’t wearing her RG hat, you can find her repelling her sticky-fingered toddler from grabbing her laptop or chasing sunshine that provides the perfect setting for a picnic.

We hope you enjoy it.

In this episode we talk with Bobby Duffy, Author of The Perils of Perception.

Bobby Duffy is Professor of Public Policy and Director of the Policy Institute. He has worked across most public policy areas in his career of 30 years in policy research and evaluation, including being seconded to the Prime Minister's Strategy Unit. Bobby sits on several advisory boards including Chairing both the Campaign for Social Science and the CLOSER Advisory Board, is a member of the Executive of the Academy of Social Sciences, a trustee of British Future and the Centre for Transforming Access and Student Outcomes in Higher Education (TASO) and a Senior Fellow of the Munk School of Global Affairs & Public Policy, University of Toronto.

We hope you enjoy it.

In this episode we talk with Daniel Crosby, Chief Behavioural Officer at Orion Advisor Solutions

Dr. Daniel Crosby is a psychologist, behavioral finance expert and asset manager who applies his study of market psychology to everything from financial product design to security selection. He is co-author of the New York Times bestseller Personal Benchmark: Integrating Behavioral Finance and Investment Management and founder of Nocturne Capital. He is at the forefront of behavioralising finance. His ideas have appeared in the Huffington Post and Risk Management Magazine, as well as his monthly columns for WealthManagement.com and Investment News.

We hope you enjoy it.

In this episode, we speak with David Ducheyne from Otolith and chief curator of the largest LinkedIn group for Employee Experience professionals. David has also been a judge for the awards in UK & Europe.

This podcast covers:

• How to build and sustain people strategies
• The importance of patience, agility and consistency in building strategy
• Why Organizations still struggle with Engagement
• Plus much more

Enjoy the episode below.

In this episode, we speak with Lee Nicholls from Pladis.

Pladis were the winners of the Innovation in Engagement Category in the UK & European Employee Engagement Awards.

This podcast covers:

• How they have engaged 3800 employees across multiple sites on their mission #RoadtoZero - making the world a better place by reducing product waster
• Learning about the Pladis agenda - People, Product, Planet
• How Employee ideas drive innovation
• Plus much more

Key terms:

• Employee Engagement
• Culture
• Empowerment
• Employee Voice
• Sustainability

Enjoy the episode below.

In this episode, we have a fantastic chat with Parmjit Flora, Senior Operations Manager at Ocado.

Ocado were Unsung Hero winners in 2018 and 2019 finalists in the Innovation in Engagement category in the UK & Europe.

This Podcast covers some fantastic topics from:

• One size doesn’t fit all – the need to empower and give autonomy
• Using insights to give the introverts in your team a platform
• Thinking outside the box - Using behavioural economics to benefit & influence the people and organisation
• What can be achieved on a Sunday afternoon whilst having a coffee and watching Colombo
• Plus much more

Key terms:

• Employee Engagement
• Culture
• Empowerment
• Employee Voice

Enjoy the episode below.

In this episode, we speak to Paul O’Nions from Sanofi & Paul Frith from Rubica

Sanofi won the Experience category at the 2019 UK Employee Engagement Awards.

In this podcast we learn:

• How you can transform your organisation with a people-first strategy - £6 million increase in revenue & 82% of people feeling more empowered
• How to get buy-in from senior leadership and line managers alike
• How to stay the course through the rough periods
• Plus much more

Key Terms

• Employer Experience
• Customer Experience
• Organisational Development

We hope you enjoy this episode.

In this episode, we speak with CEO of KVA Digital, Kelly Allison.

KVA were highly commended in the Culture & Purpose category in the UK & European Employee Engagement Awards.

In this Podcast we learn:

• How Culture and Values are the bedrock of a business
• How innovating in an industry where unpaid overtime has been and is still expected can pay dividends
• The power of leaders putting their employees' wellbeing ahead of customers even when it can cost huge money
• Proving to those that believe and say “You’ll never succeed in business because you’re too nice” are so outrageously short-sighted and wrong.

Key Terms

• Culture & Purpose
• Wellbeing
• Employee Engagement

Enjoy the episode below

In this episode, we speak with Daniel Waite & Mark Abrahams, Visual Co-ordinators of the John Lewis Magna Park team.

John Lewis were highly commended in the Best Use of Technology category in the 2019 UK Employee Engagement Awards

In this Podcast we learn:

• How to use technology to engage with a non-desk based workforce
• To engage across a diverse workforce and drive peer-to-peer recognition
• How employee ideas can be acted upon rapidly to improve the experience
• How technology creates efficiencies in time to enhance both the employee and customer experience to the greater good of the business

Key Terms:

• Employee Experience
• Employee Voice
• Gamification

Enjoy the episode below.

In this episode, we speak with Kate Bowyer, Internal Communications Manager at Buzz Bingo.

Buzz Bingo were finalists in a competitive Internal Communications category in the 2019 UK & European Employee Engagement Awards.

One of our favourite chats, in this episode we learn:

• How an internal comms strategy can elevate an organisation
• How proper IC provides a two way comes channel – a voice for both employee and employer
• How to roll out an IC strategy - involving your people from the very start

Key terms

• Internal Communications
• Employee Engagement
• Employee Voice

We hope you enjoy this episode.

In this episode, we speak to Max Barnard, Employee Experience Manager at Harrods.

Harrods won the Employer Brand category at the 2019 UK Employee Engagement Awards. They won it with the first-ever perfect score from our judges. Congratulations.

In this podcast we learn:

• All about the rollout of Uniquely you – Together Harrods
• How building an Employer brand is all about human connections
• How to involve your people in building the brand - Focus on their stories & living those values
• The importance of psychological safety within a business
• Plus much more

Key Terms

• Employer Brand
• Culture
• Psychological Safety

We hope you enjoy this episode!

In this episode (our last of 2019) of Engagement Zone we achieve a first in our short history, We have 2 guests and have a mini debate.

Our guests are the esteemed Ken Oehler and Dan Riley of Kincentric. They will be speaking at our NYC Conference being held on June 11, 2020. Our Super Earlybird ticket offer ends on December 31, 2019.

Things we debate in this debate:
- Experience v Engagement and the convergence of buzzwords
- The importance of strategy above all else
- The future impact of HR Tech and the impact on the workplace & much much more

We hope you enjoy the Podcast. We have had fun bringing you the new Podcast in 2019. As we enter a new decade we will be bringing you 50 podcasts with finalists and winning organizations from across the world. Sharing best and sometimes worst practice on how to drive the Employee Experience.

In this episode, we speak with Lewis Garrad, Partner at Mercer in Singapore. Lewis is a published author in HBR.org, a top 101 Engagement Influencer since 2017 and trained psychologist. Every chat we have with Lewis is enlightening.

Key elements you will learn from this podcast are:

• The value of people sciences to performance at work
• Employee Experience in the age of disruption
• The risks and rewards of AI in the modern workplace
• What Singapore is like when Formula One comes to town

Measuring the impact internal communication has on business results is the profession’s holy grail.

Research shows that currently, internal communication practitioners rely on employee engagement surveys to measure their impact. 73% put is as their preferred measurement tool followed by Intranet or online analytics (page views, etc.) and feedback from face-to-face events.

Today we explored whether internal communication functions are practising ‘wrong thinking.’ Our guest is Tony Cosgrove from internal communication experts, Masgroves. They argue the purpose of internal communication is not to impact business results at all – it is simply about making your business ‘better.’

In this podcast, we speak with best selling author and Top 101 Influencer, Debra Corey – Chief ‘Pay It Forward’ Officer at DebCo HR.

Key elements you will learn from this episode are:

• How to be a rebel and learn specific plays from her best selling book – Rebel Playbook
• Advice on taking the first step to improving your Engagement strategy
• The incredible holiday she has just taken

In this podcast, we speak with Director of People Sciences at Hive, Ryan Tahmassebi.

Ryan has years of expertise as a business psychologist, presented at Amazon’s EX Summit and been helping organizations big and small improve their EX. He was also our top-rated speaker at our London Conference in 2019.

Key elements you will learn from this episode are:

• Sneak preview of the webinar we are recording with Ryan on “Where we have been going wrong with Employee Engagement”
• The vital importance of why we have to connect EX with CX – in fact, do we just drop the words employee and customer in front of experience and much more

In this podcast, we speak with the CEO of Waggl, Michael Papay

Waggl was recently awarded the honour of The 2019 North American Employee Engagement Vendor of the Year.

Key elements you will learn from this episode are:

• What the 4th industrial revolution will look like and the role of the workforce within it
• How to empower your people and get out of their way for the greater good of your organization and them
• Waggl’s awesome event, Waggl Harvest – Voices at Work (tickets still available)

In this podcast, we speak with President-elect of the CIPR & UK judge, Jenni Field.

Jenni has years of expertise in delivering world-class internal communication strategies.

Key elements you will learn from this episode are:

• How to engage remote workers
• Effective communication channels to reach them
• “The Third Space” – where employees don’t want to be communicated with
• Reinforcement of the belief that line managers are just vital to a successful communications strategy and engaged workforce