InspireME
By InspireOne Consultants
Through InspireME series, we aim to inspire our listeners and bring out the best in them!
InspireMEMay 13, 2020
Managing Customer Experience during COVID – 19
The impact of COVID-19 can be seen unequivocally across the globe. Along with taking a toll on human lives, the virus has triggered a major economic crisis across the globe. Listen to our podcast to know how organizations can handle customer expectations and experience during these times.
InspireOne Blog: https://inspireone.in/blog/managing-customer-experience-during-covid-19/
Redefining Leadership Development Journeys
Since Indian organizations have been immersed in scripting their growth stories for the past few years, leadership development has followed as a natural progression. Over the years, leadership development journeys have evolved to address business needs. In the current situation as well, COVID has led organizations to rethink and remodel them. Listen to our podcast to know more. Listen to our podcast to know more.
InspireOne Blog: https://inspireone.in/blog/redefining-leadership-development-journeys/
Developing First Time Managers
Today’s First Time managers are dealing with the dual challenge of managing the change in the external business environment as well as transitioning of role from an individual contributor to a managerial role. Change readiness or agility is one of the key competency being focused on in most organizations today. Listen to our podcast to know the development initiative for first time managers by one of our client organization.
InspireOne Blog: https://inspireone.in/blog/why-organizations-today-need-to-develop-their-first-line-managers/
Emotional Intelligence - A Non-negotiable Competence for Leaders
Emotional Intelligence (EI) has been recognized by the World Economic Forum as one of the 10 key skills in 2020. Emotional Intelligence as a competency has therefore become a key area of leadership development. Listen to our podcast to know how we are helping organizations in this area.
InspireOne's Blog on Emotional Intelligence - A Non-negotiable Competence for Leaders: https://inspireone.in/blog/emotional-intelligence-non-negotiable-competence-for-leaders/
The Evolving Role of a Digital Leader
A recent survey of directors, CEOs, and senior executives conducted in 15 Asia Pacific Countries found that their number 1 concern in 2019 – 2020 was the risk about being disrupted by digital transformation. A successful digital transformation requires a transformational leadership approach. Listen to our podcast to understand successful digitalization is happening and important factors for a digital leader to consider.
InspireOne's Blog on The Evolving Role of a Digital Leader: https://inspireone.in/blog/the-evolving-role-of-a-digital-leader/
Value Selling
There is a visible preference in customers towards buying results and outcomes rather than products or service. The only way you can ace over your competitors to win new customers is by “Value Selling”.
Listen in to know the process involved in value selling.
InspireOne Blog on Value Selling: https://inspireone.in/blog/probing-for-value-selling-in-a-vuca-world/
Positivity - A Key Driver for Success in Sales
Being a salesperson is tough. The sales job is inherently challenging with rejections and missed opportunities being a part of it.
Listen in to know the key mantra to not let negativity affect you help you achieve your sales targets.
InspireOne Blog on 'Positivity - A Key Drive for Success in Sales': https://inspireone.in/blog/positivity-key-driver-success-sales/
Key Account Management
According to the Pareto rule, 80% of business comes from 20 % of customers. In this podcast, we talk about how to spot your key customers and share a few best practices for account managers to grow and protect their existing key accounts.
InspireOne blog on 'Spotting Your Key Customers': https://inspireone.in/blog/spotting-your-key-customers/
Life of front line professionals during crisis
This podcast will help you understand the plight, the stresses and the feelings of front line professionals during crisis.
About the host: Neeta Mohla is the Director and Head of Leadership Practice at InspireOne. She has an experience of 3 decades behind her and is a certified EI coach
5 strategies to help front line professionals during crisis
Stress is a given and the situation cannot be reversed, but the ability to manage it can be worked upon even during crisis. In this podcast, the host shares 5 strategies for front line professionals to better cope with the demands of their roles.
About the host: Neeta Mohla is the Director and Head of Leadership Practice at InspireOne. She has an experience of 3 decades behind her and is a certified EI coach
Help others manage fear
Want to help others manage fear? It’s fundamental to accept, acknowledge and understand the other person’s feeling in a non-judgmental way. In this podcast, the host shares three rules to help others navigate through their feelings of fear.
About the host: Neeta Mohla is the Director and Head of Leadership Practice at InspireOne. She has an experience of 3 decades behind her and is a certified EI coach.
Acknowledge fear to drive positive change
Fear comes with a possible opportunity to solve a problem! If you can identify yourself with fear – stop, reflect and ask yourself "WHAT IS THIS EMOTION TELLING ME TO CHANGE?"
About the host: Neeta Mohla is the Director and Head of Leadership Practice at InspireOne. She has an experience of 3 decades behind her and is a certified EI coach.
Three ways to manage fear
Ever felt scared that something will happen over which you will have no control? That’s fear – An emotion one experiences due to uncertainty. In this podcast, the host describes the dysfunctional thoughts and bodily sensations associated with ‘fear’ before sharing three ways of managing fear.
About the host: Neeta Mohla is the Director and Head of Leadership Practice at InspireOne. She has an experience of 3 decades behind her and is a certified EI coach.