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Accenture Insurance Influencers

Accenture Insurance Influencers

By Insurance Influencers

The Accenture Insurance Influencers podcast brings together leading thinkers to discuss the trends, opportunities and challenges in the insurance industry today.
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Being customer-centric, with Richard McCathron

Accenture Insurance InfluencersFeb 25, 2020

00:00
35:32
Being customer-centric, with Richard McCathron

Being customer-centric, with Richard McCathron

Richard McCathron on how Hippo Insurance has reimagined home insurance, why insurers need to listen to customers and the meritocracy of a good idea. Tune into the Accenture #InsuranceInfluencers podcast.

Feb 25, 202035:32
Keys to effective leadership, with Don Bailey

Keys to effective leadership, with Don Bailey

Why does an individual’s aptitude for leadership depend on their relationship with adversity? Why is trust so essential for leaders — and how do they unconsciously damage it? In this podcast episode, leadership coach Don Bailey shares keys to effective leadership that everyone should know about, from entry-level to C-suite. Tune into the Accenture #InsuranceInfluencers podcast. 

Feb 10, 202027:05
Leadership in insurance, with Don Bailey

Leadership in insurance, with Don Bailey

Insurance veteran and leadership coach Don Bailey shares three impediments to leadership in the industry, the mindset and skillset of effective leadership—and why insurance needs high-performing leaders today.  Tune into the Accenture #InsuranceInfluencers podcast.

Jan 30, 202021:53
Transforming legacy, with Tracey Petkovic

Transforming legacy, with Tracey Petkovic

It’s one thing to move fast and break things when you’re a scrappy start-up, but what if you’re a 170-year-old insurer? In this podcast episode, CIO Tracey Petkovic shares a behind-the-scenes look at two technology transformations at Westfield: what happened, where it got stuck and how it got unstuck. Tune into the Accenture #InsuranceInfluencers podcast.

Dec 27, 201927:51
How to scale culture, with Jennifer Fitzgerald

How to scale culture, with Jennifer Fitzgerald

Jennifer Fitzgerald is the CEO of Policygenius. In this episode, she explains why talent has been critical to the company’s success, how it has operationalized its values — and the key decision points that have helped the start-up scale to include more than 200 people. Tune into the Accenture #InsuranceInfluencers podcast.

Dec 14, 201922:22
How to build an insurtech, with Jennifer Fitzgerald

How to build an insurtech, with Jennifer Fitzgerald

Jennifer Fitzgerald is the CEO of Policygenius. In this episode, she explains why the company started in life and disability, why owning the customer experience has been central to their success — and why telling prospects about the insurance they don’t need has been a differentiator. Tune into the Accenture #InsuranceInfluencers podcast.

Nov 29, 201918:14
Five elements of modern insurance, with Coverager

Five elements of modern insurance, with Coverager

Avi and Shefi Ben-Hutta are the siblings behind Coverager, the insurance industry’s essential source for intel and analysis. In this episode, they explain the five elements of modern insurance and why insurers should revisit their assumptions about millennials. Tune into the Accenture   #InsuranceInfluencers podcast.

Nov 21, 201929:17
Seeing insurance opportunities, with Coverager

Seeing insurance opportunities, with Coverager

Avi and Shefi Ben-Hutta are the siblings behind Coverager.   In this podcast episode, they explain how their three pillars—news, knowledge   and network—have helped them become the insurance industry’s go-to source for   intel and analysis. Tune into the Accenture #InsuranceInfluencers podcast.

Nov 09, 201924:12
Risk, failure and innovation, with Caribou Honig

Risk, failure and innovation, with Caribou Honig

In this episode of the Accenture Insurance Influencers podcast, InsureTech Connect’s Caribou Honig explains how to reduce the risk of trying something new, the importance of culture—and why failure and innovation go hand in hand. Tune into the Accenture #InsuranceInfluencers podcast.

Oct 18, 201929:16
Next steps for insurtech, with Ruth Foxe Blader

Next steps for insurtech, with Ruth Foxe Blader

Ruth Foxe Blader works with early-stage fintech startups   at Anthemis, a leading global venture investment firm. In this episode, she   looks at the need for insurtechs to scale, gaps in how the industry is using   data—and why the future of insurance is embedded. Tune into the Accenture   #InsuranceInfluencers podcast.

Oct 03, 201922:59
Trends in insurance, with Caribou Honig

Trends in insurance, with Caribou Honig

In this episode of the Accenture Insurance Influencers podcast, InsureTech Connect’s Caribou Honig explains how insurtech is upending the customer experience; how data is enabling new risks, businesses and operating models—and why insurers should aspire to be dentists, not toothbrushes. Tune into the Accenture #InsuranceInfluencers podcast.

Sep 20, 201934:01
Anticipating change, with Ruth Foxe Blader

Anticipating change, with Ruth Foxe Blader

Ruth Foxe Blader was a digital change agent at PepsiCo before she joined Allianz Ventures. Now, at Anthemis, she invests in early-stage fintech start-ups. In this episode, she explains how to effectively anticipate and manage change—and why conflict is crucial for innovation. Tune into the Accenture #InsuranceInfluencers podcast.

Sep 06, 201920:32
The evolution of insurtech, with Caribou Honig

The evolution of insurtech, with Caribou Honig

Caribou Honig is the co-founder and chairman of InsureTech Connect. In this episode of the Accenture Insurance Influencers podcast, he looks at the state of the industry, how a harebrained scheme became go-to insurtech conference—and why it’s time for start-ups to prove themselves. Tune into the Accenture #InsuranceInfluencers podcast.

Aug 23, 201928:11
The art of the pivot, with Scott Walchek

The art of the pivot, with Scott Walchek

Scott Walchek has founded and successfully exited four tech start-ups—and now he’s turned his sights to insurtech. In this episode, he shares how and why Trov has made several micro-pivots since its launch in 2012—and what he’s learned about insurtech in the process. Tune into the Accenture #InsuranceInfluencers podcast. 

Aug 09, 201937:14
Inclusion, innovation and reinvention, with Eric Joost

Inclusion, innovation and reinvention, with Eric Joost

How prepared is the insurance workforce for a digitally-driven future? Are insurers equipped to attract new, more diverse talent? And how does it all plug into a sustainable future for the industry? Eric Joost from Willis Towers Watson explains why innovation is non-negotiable—and why inclusion must be a personal priority.

Jun 28, 201921:47
Reframing risk & disruption, with Eric Joost

Reframing risk & disruption, with Eric Joost

Insurers are in the business of assessing, pricing and covering risk—but are they using risk as a lever to improve customer outcomes? Eric Joost from Willis Towers Watson talks about what happens at the intersection of risk, people and business strategy.

Jun 14, 201929:49
How technology is changing insurance fraud, with Matthew Smith

How technology is changing insurance fraud, with Matthew Smith

Technology makes it easier to streamline the customer experience—but it also opens up insurers to new kinds of fraud. Matthew Smith of The Coalition Against Insurance Fraud on what should be in an insurer’s fraud detection toolkit.

May 31, 201915:32
The new faces of insurance fraud, with Matthew Smith

The new faces of insurance fraud, with Matthew Smith

Who commits insurance fraud? Matthew Smith from The Coalition Against Insurance Fraud looks at who commits fraud—and why—and what insurers can do about it.

May 20, 201922:29
The ethics of AI in insurance, with Lex Sokolin

The ethics of AI in insurance, with Lex Sokolin

AI was supposed to be objective; instead, it’s a reflection of implicit human biases. Lex Sokolin, futurist and fintech entrepreneur, on what AI bias means for insurers—and why there are no easy fixes. 

May 06, 201912:37
How AI is changing insurance, with Lex Sokolin

How AI is changing insurance, with Lex Sokolin

From chatbots to claims, artificial intelligence is transforming insurance. Futurist and fintech entrepreneur Lex Sokolin explains how.

May 01, 201913:20
Lessons learned from fintech, with Lex Sokolin

Lessons learned from fintech, with Lex Sokolin

What can insurance leaders learn from disruption to banking and wealth management? Plenty. Lex Sokolin, futurist and fintech entrepreneur, explains why customer-centricity is the key to insurance innovation.  

Apr 29, 201913:02
When technology outpaces regulation, with Ryan Stein

When technology outpaces regulation, with Ryan Stein

Self-driving cars are just one example of technology outpacing regulation. Ryan Stein from Insurance Bureau of Canada explains why insurers need to be more proactive with new technology. 

Apr 28, 201909:08
How to insure self-driving cars, with Ryan Stein

How to insure self-driving cars, with Ryan Stein

How equipped is the current auto insurance landscape to handle accidents involving self-driving cars? Not very, says Ryan Stein from Insurance Bureau of Canada.

Apr 28, 201911:30
Self-driving cars and insurance, with Ryan Stein

Self-driving cars and insurance, with Ryan Stein

What assumptions are baked into our auto insurance policies, and how do self-driving cars challenge them? Ryan Stein from Insurance Bureau of Canada on the implications of self-driving cars on today’s auto insurance laws.

Apr 26, 201910:19
Enabling innovation in insurance, with Eric Joost

Enabling innovation in insurance, with Eric Joost

Customer experience. Innovation. Data. Eric Joost of Willis Towers Watson explains why insurers and insurance brokers need to get these three things right. 

Apr 12, 201906:57
The future of fraud detection, with Matthew Smith

The future of fraud detection, with Matthew Smith

 IoT, AI and other technologies are changing how insurers detect—and prevent—fraud. Matthew Smith of The Coalition Against Insurance Fraud on the future of fraud detection. 

Apr 12, 201903:41
The future of insurance, with Lex Sokolin

The future of insurance, with Lex Sokolin

 What will insurance look like in 10 to 15 years? Lex Sokolin, futurist and fintech entrepreneur, talks trendspotting, going digital and creating value amid disruption. 

Apr 12, 201905:15
Insurance trends, challenges and opportunities with Ryan Stein

Insurance trends, challenges and opportunities with Ryan Stein

What are the trends shaping the future of insurance? Ryan Stein from the Insurance Bureau of Canada shared his thoughts on mobility, automation and self-driving cars.

Apr 09, 201902:31