Internal Customer Handbook: A Work Culture Podcast for People Leaders

Do we listen to what our bodies are telling us?

How does if feel to ask for help?

How does the community perspective factor in?

And what does this all have to do with our workplaces?

Today we talk about it.

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Just when you thought we were done talking about the work from home debate, here we are reacting to yet another article on the subject. And I’m about to get spicy about it!

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Today we talk about individualism and community in our workplaces.

Definitions of individuality vs individualism, and community vs collectivism are discussed, along with an offering of some reflection questions to help imagine and create something different in our workplaces.

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Today's bonus episode is the podcast version of my newsletter that went out this week in the aftermath of the school shooting in Nashville.

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I talk a lot about brain science in my work and here on the podcast. I’ve realized that I’ve been doing it wrong.

Today we talk about neurodiversity in the workplace, and how being inclusive benefits everyone.

Today's episode was inspired by a conversation with a friend. You know who you are (wink wink.)

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BONUS GUEST Josephine Kalipeni, Executive Director at Family Values at Work, joins today to talk about family leave, workplace policy change, activism in the workplace, and the future of work.

This is a must listen, y'all.

Why do we continue to worship at the altar of busyness?

Today I react to the HBR article, "Beware a Culture of Busyness" sent to me by my friend, Sarah.

A shocking experiment (literally), Mark Zuckerberg, and how the US sucks at family leave are all discussed on today's bonus episode, along with tips from the article to help us reverse course from the culture of busy. 

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What does changing our minds look like in leadership? Why is it important? And WHY do we sometimes resist admitting to it SO HARD?

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Why are CEOs and business owners resisting the evolution of work?

Why do they want to go back to the office so badly?

Today we talk about it as I react to another article.

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Today I'll be reacting to an article titled "The Myth of the Socially Conscious Corporation" that is reacting to a new book titled "For Profit: A History of Corporations."

Confused yet? Perfect! Let's dive in...

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Why does the language we use matter?

What words and phrases are we using that have their origins in war and violence?

Today we talk about it.

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This is not a repeat. I repeat, this is NOT a repeat. 

Mission and purpose are crucial to healthy work cultures, so we are talking about it again as a result of a recent conversation with a fried.

Mentions:

Are workplace boundaries a foreign concept in your organization? Let's talk about it.

Today we talk about fault vs responsibility, self reflection, and curiosity.

Today I am practicing what I preach.

In this bonus episode we talk about grief, vulnerability, purpose, life questions, and how all of that can and does relate to our workplaces and leadership practice.

Today we talk about what I think is the number one challenge when building and maintaining healthy work cultures.

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On this bonus episode I react to a recent article called "Four Leadership Trends to Watch in 2023."

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Hey, superstar, you're doing great work! Here's more of it!

Are you doing this to your team members?

Today we talk about performance punishment: what is it, why it's bad, and what leaders can do instead.

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How do you respond when someone you work with is grieving?

Today I'm going to give you THE 5 TIPS! Just kidding, those don't exist.

But I will give you some questions to ask and share my experiences with grief at work.

Mentioned:

What is binary thinking, how does it affect our workplaces, and what can we practice instead? Let's talk about it!

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How do you address burnout in your business?

That might be the wrong question to ask. 

What questions can we ask instead? Let's talk about it!

Today's episode inspired by:

Using the word "family" to describe our workplaces may seem like just semantics, but language matters.

Why is saying our workplaces are "like a family" problematic?

Today we talk about it, along with some possible historical explanations why we have the urge to describe our co-workers as "family."

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Today we get into the history and origins of the 8-hour workday, and no, Henry Ford did not invent it.

How many hours a week do you work? Answer in the poll on Anchor or Spotify.

Resources and Mentions:

"Dear Remote Workers: You're the first to go in recession layoffs"

This is the article that is the subject of today's BONUS episode; an opinion piece roasting of sorts.

We talk about this article specifically, along with the remote work debate in general.

Where are you working from these days? (If you're listening on Spotify, check out the poll)

Today's mentions, sources, and resources:

The Power of Purpose was talked about in a past episode, but it's always a good time to strengthen our connection to purpose.

Let's talk about it!

What do surfing, bullet points, and yesterday's business headlines have in common?

They are all part of today's bonus episode, a case study on Patagonia, including a (wait for it!) breaking news update towards the end that I recorded in the middle of the night after reading a different perspective of Patagonia's recent restructuring. 

The main subject of this episode is Patagonia's long history of doing business differently, and how that might inspire change in our own workplaces. 

And we also touch on the recent re-structuring that everyone is losing their sh!t over for one reason or another. Is it "responsible" capitalism? Or a tax dodging scam? You decide!

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What is capitalism and how does it inform our workplaces?

In today's bonus episode I welcome my very first podcast guest, Lauren Kay Roberts, Anticapitalist Coach & Consultant and co-host of the All The F*ck In podcast.

We talk about past toxic workplaces, a community approach to business and activism, what the future of work might look like, and much more. Join us, won't you?

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