InteropNow! Podcast
By HLTH and CHIME
InteropNow! is a live demonstration at the ViVE Event where the brightest minds and best solutions in healthcare interoperability will show you how to take your business to the next level by creating maximum data availability.
InteropNow! PodcastJan 07, 2022
54. Promoting Health Equity with Better Race and Ethnicity Data Standards with Kasey McCreery from Phreesia
Host Sandy Vance welcomes Kasey McCreery, the Director of Clinical Documentation at Phreesia, to talk about race and ethnicity data and how unintentional bias placed into our questions at the bedside can impact data that is important for provider decision making.
Interoperability is one of the key components of efficient and high-quality patient care. Kasey is a nurse and NP who is on a mission to help healthcare organizations collect accurate data without bias by standardizing the process used to collect it.
If you have any questions about Phreesia and/or want to help improve race and ethnicity data collection, you can email Kasey.
In this episode, they talk about:
- Why interoperability is important to Kasey and nurses everywhere
- How systems and processes which use the same questions and definitions can be the path to non-biased care for patients everywhere
- How Phreesia helps healthcare organizations collect better patient data
- Why Phreesia’s studies place importance on approachable UI, appropriate translations, and standards for all patients.
A Little About Kasey: Kasey McCreery, NP-C, MSHI, is the Director of Clinical Documentation at Phreesia. She is a nurse practitioner and has a master's in nursing with a specialty in healthcare informatics. Kasey worked as a nurse for nine years at a health system in Indianapolis, where her experiences caring for patients helped her develop a passion to improve healthcare IT for all users. She was a founding member and leader of the Nursing Informatics Council and has experience leading innovative informatics teams to place patients at the center of health IT. Kasey expanded her informatics knowledge at Clinical Architecture for five years and enjoys working with standard terminology to solve complex problems.
53. Seeing the Vision of Digital Data Exchange Come True with Anthony Murray and MRO Corporation
In today’s episode, host Sandy Vance gets the privilege of chatting with MRO’s brilliant Chief Interoperability Officer Anthony Murray. Anthony knows all about the significance of speeding up clinical data exchange. He talks about the necessity, importance, and various strategies needed to achieve MRO’s goal of helping providers and payer networks share information in a quick, effective way.
Sandy and Anthony also talk about how the business of health information exchange is changing across the industry. Sometimes it feels like this evolution is happening quickly, but too often it feels as though it’s moving at a snail’s pace in the hurried and chaotic world of healthcare. Even though this road toward internal and external interoperability might be a bumpy one, things are looking bright. Sandy and Anthony’s excitement and passion are palpable as they talk about the strides that MRO is making and the future of data exchange.
In February, Sandy got to chat with MRO Corporation’s Chief Product Officer Mo Weitnauer in an episode titled, “MRO’s Dedication to Interoperability Meets CareFirst for Healthcare Interoperability.” It is a wonderfully insightful episode and we suggest you check it out (wink wink, nudge nudge).
In this episode, they talk about:
How MRO uses its clinical data exchange platform to create a productive information exchange ecosystem
The demand on healthcare providers and fighting against legacy systems that stall information
How the standards help organizations share digital information meaningfully, and what those standards need to be constructive
Using AI thoughtfully to avoid sensitivity concerns and to achieve better quality measures, reporting, and assurance
The status of TEFCA and how it affects the work that MRO is doing
A Little About Anthony:
As Chief Interoperability Officer, Anthony Murray oversees MRO’s strategic initiatives related to accelerating clinical data exchange. In addition to overseeing the clinical data exchange team, Anthony also is responsible for the interoperability, systems integrations, and security teams, to utilize advanced technologies to deliver secure, meaningful information exchange. Anthony, as a Certified Information Systems Security Professional (CISSP), partners closely with MRO’s privacy, compliance, and innovation thought leaders to assess all areas of the clinical data exchange and to provide value through modern, secure technologies. Anthony has over 20 years of experience in technology and security supporting the healthcare industry vertical, including the release of information, clinical manufacturing, and pharmaceuticals.
52. Training AI and Closing the Gaps with Matthew Cunningham of Availity
In this episode, host Sandy Vance chats with guest Matthew Cunningham, the EVP of Product at Availity. Matthew runs the end-to-end authorization product and strategy for Availity. He has a wealth of information about the industry and happily shares that info with Sandy and InteropNow’s loyal listeners.
Together, they discuss what Availity has been up to and what they’re doing for the healthcare IT industry. They also talk about how specific use cases can help solve the challenges around interoperability.
For a while, it’s been a major issue that electronic prior authorizations haven’t been streamlined for payer organizations. That’s exactly why now is the time to leverage the new technology available to solve this problem. Matthew talks about how Availity is working to ease that tension in this space. He also emphasizes why it is collaboration between companies that will lead us on the path to success.
In this episode, they talk about:
Why it is such a big deal in healthcare, to make sure that electronic prior authorizations work for payer organizations
The various challenges that payers and providers have had to deal with
How standards will help automate the process, which–in turn–will reduce friction when it comes to reaching clinical records and asking specific questions
How AI is solving the dialogue problem
AI can read a clinical document much quicker than a human can
To work, AI needs to be able to read structured and unstructured information and be able to extrapolate clinical concepts. But how long will it take before AI can understand clinical concepts?
Applying AI where the use case makes sense to be transparent
Your ROI when using Availity to put all the necessary components under one umbrella
Measuring success based on automation vs adoption
A Little About Matthew:
Matthew Cunningham brings a unique background with nine years of military service, including command roles during the Iraq invasion and subsequent counterinsurgency operations. Transitioning to healthcare, he has spent over 15 years addressing the challenges in prior authorizations and utilization management. With a diverse career, Matthew played pivotal roles in scaling a services company from $20M to the largest healthcare benefit services firm, serving in capacities such as Head of Call Center Operations, Director of Product Operations, CIO, and leading integration for mergers and acquisitions. In his latest role, he drives innovation efforts automating prior authorization workflows for payers, providers, and patients.
If you want to know more about Availity, check out their website.
To hear more about what Availity has been up to and what they’re all about, check out these episodes of InteropNow!
“Availity’s Innovation Guru, Sam Schifman, on AI and Human Behavior Change for Better Health”
51. Uncorking Success: Where Wine Making and Interoperability Intersect with Will Tesch from HealthLX
Today host Sandy Vance and Will Tesch explore how curating wine and health information data exchange has a lot of similarities. He emphasizes the care needed in both the making of wine and the curating of data.
As the founder and CEO of HealthLX, Will has some valuable information to share about the partnership between HealthLX and SMILE, and what that will mean for healthcare payers and providers. Listen in as Will soothes your spirit with his soulful voice and shares his passion and knowledge about the health IT industry. Not only does he share valuable information on how data is stored today, but he also shares a few of the barriers that keep data from getting to where it needs.
If you have some questions or need a little guidance in navigating the changes in regulations, reach out to Will and the HealthLX team by emailing them at info@healthlx.com.
In this episode, they talk about:
How wine and the health IT industry can be both simple, different, and compelling
Wine making and interoperability being similar in that we need to handle the variables involved in these complex processes
HealthLX’s vital role in helping FHIR implementation move forward
Encapsulating business logic to be reused is important to be able to scale and solve the data-exchange problems in health care.
The challenges that provider organizations run into when getting data into the FHIR format, and exposing data
The exciting partnership between HealthLX and SMILE
How Will and his team will help healthcare payers and providers as regulations change
A Little About Will:
Will Tesch is an accomplished leader whose career in information technology innovation spans more than 30 years across healthcare, supply chain, manufacturing, and more. He is currently the founder and CEO of HealthLX, bringing composable automation solutions that solve data exchange and healthcare interoperability for payers, providers, and HIT vendors.
50. Paving the Way to the Future of Interoperability with Erin Prymas from Smile Digital Health
Today Sandy Vance chats with Erin Prymas from Smile Digital Health, a company that specializes in delivering compliant data infrastructure as a service to create interconnectivity in healthcare. As the CRO of Smile, Erin shares what makes them stand out in the world of healthcare data technology. They are paving the way for connectivity between systems, patients, payers and healthcare providers.
Erin talks about Smile’s vision to help providers better care for their patients with less friction because the gaps in data impact the health outcomes of people across the globe. Minutes matter when it comes to making sure everyone gets the information they need to make important healthcare decisions.
In this episode, they talk about:
Smile’s mission: Better Global Health
Smile’s use of their platform to help people manage their data so they (and the healthcare providers they work with) can improve their care
Why prior authorization requirements are so important and how Smile is advancing the standard and practical use of new implementation guides
Automated versus manual prior authorization: cost, burden, and the mandatory adoption in 2026
How and why the Smile platform works alongside and supports QHINs to support TEFCA
A Little About Erin: Erin Prymas is CRO and Senior VP for Smile Digital Health. Erin has over 20 years of experience in sales leadership, go-to-market strategy, healthcare technology operations and novel healthcare delivery systems. She has built, scaled and led multiple teams that solve customer requirements and accelerate revenue growth. As Smile's CRO, Erin is the master of operations, balancing rigor and experimentation to drive excellence. Her wealth of experience and leadership acumen make her an instrumental force in steering Smile towards operational excellence and continued success in the dynamic landscape of healthcare and technology. Erin spends her summers outdoors and winters with a book by the fire.
49. Getting Warm Around the FHIRplace with Timothy Bennett from Drummond Group LLC
In this episode, host Sandy Vance chats with Timothy Bennett about what Drummond Group has been up to since she talked with John Valutkevich about their certification program. Tim is a technical visionary and the director of strategic healthcare initiatives at Drummond Group LLC. Today he shares his passion and enthusiasm with the podcast.
Sandy and Tim do a deep dive into the importance of testing in compliance and who would benefit from real world testing. Drummond has been working hard to develop programs that will make interoperability easier for the health industry. After years of development, they are excited to move on to the next stage (launching a pilot program in April) in order to achieve true interoperability.
The Drummond Group focuses on promoting and adopting standards in the health and commerce fields to improve the outcomes for everybody involved. They want to help the consumers of healthcare receive better care by enabling healthcare providers and payers to meet federal guidelines in the delivery of care. Drummond and their team know that honesty, integrity, and trust are important for interoperability. Because of that, they are dedicated to being transparent, forward-thinking, and conscientious.
In this episode, they talk about:
Why interoperability testing and the ability to prove compliance is important
What is full matrix interoperability?
Who will benefit the most from these types of interoperability tests and what does it mean to take the payer-to-payer test exchange to the next level
Who Drummond believes the first organizations for testing should be
What’s next for Drummond?
A Little About Tim:
Timothy Bennett has had nearly 20 years working for Drummond Group, going from a program manager to the Director of Strategic Healthcare Initiatives where he is responsible for developing IT certification and testing programs for the healthcare industry. He is known for having a history of designing and building software that is both effective and efficient for a wide range of different businesses.
48. Enabling Everyone Access to their Digital Records with Jason Barr from ID.me
Today Sandy Vance and Jason Barr, the vice president of healthcare for ID.me, talk about how ID.me is facilitating interoperability by creating digital identities for their consumers. Jason and ID.me are working to make the identity verification process much more streamlined to remove friction between patients and their health records.
Jason talks about the various types of verification, from legacy to digital. He defines what digital identity is and explains how ID.me is helping to solve the problems that come with authentication through different platforms and programs. It is important that patients keep their identities safe and ID.me is showing that it does not have to come at the expense of their time.
In this episode, they talk about:
What is digital identity?
The differences between physical and digital identity
The problems with digital identity and verification
How ID.me is solving the problem with single sign-on when many different platforms, programs, and systems are being used
Examples of use cases for authentication in healthcare
A Little About Jason:
Jason is the VP of Healthcare at ID.me, the market-leading digital identity and credentials network. Jason leads the Healthcare team at ID.me, focused on working with Health Systems, EHRs, Pharma, Payers and others looking to make interoperability a reality for patients and providers. He graduated from The Ohio State University Fisher College of Business with an MBA in strategy and finance.
47. Crossing Over the Transom with Infor
Everybody is talking about AI in Healthcare – but what can Interoperability do to make AI in Healthcare a reality? Do we have to throw out billions of dollars in legacy software to leverage the potential benefits of AI?
In this episode, host Sandy Vance chats with Joerg Schwarz, the Senior Director for Healthcare Interoperability Solutions and Strategy for Infor. They talk about FHIR Bridge; how it works, what it can do for you, and what problems it solves. They also go over more innovations that Infor has to offer. Interoperability in healthcare is particularly important in order to make workflow more efficient and for quicker and more accurate care for patients. AI could help with streamlining the interoperability process.
In this episode, they talk about:
The value of transitioning legacy infrastructure into more structured data
How doctors can utilize these new systems
FHIR Bridge and other innovations
The AI is only as good as its data
Funding and enabling this innovation
The next step for Infor
A Little About Joerg:
Joerg Schwarz is currently Senior Director for Healthcare Interoperability Solutions and Strategy at Infor with over 25 years of experience in the Healthcare Industry and in the interoperability space specifically. Prior to Infor, Joerg worked as a Director at GE Healthcare and Agfa Healthcare, designing, and implementing solutions for medical image- and document- exchange as well as integrated care. He also worked at boutique Healthcare firms such as NextGate (EMPI) and Audacious Inquiry (ADT Data Intermediary), and he built and directed a $500M Healthcare & Life Sciences Line of Business at the Fortune 500 company Sun Microsystems until it was acquired by Oracle.
46. Effective and Meaningful Communication and Connections with Kno2's Therasa Bell and Dr. Peter Schoch, MD
In this episode, host Sandy Vance chats with Therasa Bell and Dr. Peter Schoch, MD. When they created Kno2, they went in with the vision of solving the mess that was connectivity and they wanted to solve that problem with a single API infrastructure. Because of that, they chose to look toward the “overlooked markets.” Since they started, Kno2 has made a lot of great strides toward those goals.
Today, Sandy, Therasa, and Peter talk about how Kno2 helps with communication connectivity and how they are trying to meaningfully change the industry. What does that mean? What will happen to the field and technology involving interoperability in the next five years? How will AI help in these efforts? All of these questions and more are answered in this episode.
In this episode, they talk about:
How interoperability solves healthcare’s biggest problems
How Kno2 is meaningfully changing the industry
A forgotten element: meaningful communication
The primary problem that they are solving
Why connectivity is important in the healthcare system
The advancement of capabilities in the next five years
The greatest challenges for the QUINs
TEFCA implementation and becoming a QUIN
The strategic advantage and value that Kno2 can offer by having started with the edge systems
How AI will help optimize the exchange of information
A Little About Therasa:
As Co-Founder, President, and Chief Technology Officer, Therasa defines the business vision for Kno2 and paves a clear path of execution for the staff. She is responsible for Kno2’s innovation, vision and engineering, and holds two patents for unstructured clinical content under the company. She believes that the combination of people and the company’s clear purpose makes Kno2 unstoppable.
For close to a decade, Therasa has been a thought leader in the healthcare information technology field, serving as a co-chair or member of healthcare IT standards committees that influence national and international standards for sharing clinical information. In 2009, she defined and pushed through a healthcare IT protocol for unstructured clinical content, which passed as part of legislation for the Meaningful Use Stage 2 section of the HITECH Act.
A Little About Peter:
Dr. Peter Schoch, is a board-certified internist and accomplished physician executive whose passion and life’s work is to drive value to those who consume, provide and purchase healthcare. Through his service of 20 years in clinical practice as an Internal Medicine physician and the better part of the last two decades serving as a physician executive leading 2 major health systems through transformational change in care delivery, practice transformation, network development, and home-based services, he has driven impact through improved clinical, financial and consumer outcomes.
As the Chief Health Officer at Kno2 he is leveraging his experience in healthcare as both a provider and executive to transform Kno2 from an excellent technology company into a meaningful technology company focused on the application of their patented communications API to drive impact in healthcare.
45. Reducing Identity Verification Friction in Healthcare with CLEAR’s Jason Sherwin and University of Miami’s James Lindgren
In this episode, host Sandy Vance chats with Jason Sherwin, the Director of Healthcare Business Development at CLEAR, and James Lindgren, Executive Director for Revenue Cycle Optimization at the University of Miami about identity and healthcare. One problem with identity verification in healthcare is its inefficiency. The friction lies in the number of times consumers and patients have to verify their identity in the intake process or merely attaining their own patient records. The University of Miami Health System is using CLEAR to break down those barriers by way of technological advances and improvements in identity verification.
CLEAR is a secure identity platform that has been in the identity business for over a decade. Formerly operating mainly in airports, they work on tying their customers' verified identities to their credentials using technology such as facial recognition and scanning software. Their vision is to make healthcare more streamlined for their customers by using their single identity platform for healthcare employers, providers, and consumers.
The University of Miami Health System Optimization Department has been innovating new ways to deliver care on both the research and administrative side of healthcare. They are focused on how they can provide an engaging environment for patients while also creating a workflow for healthcare workers that reduces the amount of friction behind the charts
See CLEAR at the Vive Conference (booth 2324). Go to the Vive website to get more information about the upcoming Vive event which takes place in LA on February 25 - 28, 2024.
In this episode you will learn:
What CLEAR is doing to make identity verification easier for the public
How the University of Miami is working to simplify the process of identity verification
What is the problem with identity for consumers, patients, and healthcare workers
How identity and consent work in the world of verification
The adoption of current identity verification practices in healthcare
Why CLEAR participates in the CARIN Alliance work on digital identity
What reducing the friction in the healthcare intake system looks like
A Little About Jason:
Jason Sherwin currently leads healthcare business development at CLEAR where he focuses on how CLEAR’s single, interoperable identity platform can deliver value to health systems and payers, digital health and more. Prior to CLEAR, Jason spent 10+ years at NYU Langone Health, where he built their Virtual Health program, including during the organization’s response to the COVID-19 surge. He also led product management for NYU Langone’s Department of Radiology and deployed Epic across the enterprise. Jason earned his MBA at NYU Stern School of Business and his undergraduate degree from Skidmore College.
A Little About James:
James Lindgren has served as the Executive Director for Health System Optimization at the University of Miami Health System (UHealth) since October 2021. In this role, James leads a team of solution architects that serve to liaise between the UHealth IT department and UHealth Ambulatory, Hospital, Revenue Cycle, and Finance operational teams. His teams work to help identify and implement solutions that leverage industry best practices and smart technology that solve chronic and acute operational challenges.
44. MRO’s Dedication to Interoperability Meets CareFirst for Healthcare Interoperability
Today Sandy talks with Mo Weitnauer, the chief product officer for MRO Corporation. MRO’s partnership with CareFirst BlueCross BlueShield unlocks the potential of payer-provider data exchange for organizations to improve financial performance and healthcare delivery. Cutting-edge automation techniques and standardized APIs are being used to enhance accuracy and optimize performance for both payers and providers.
MRO uses their proprietary CDXP to serve as a conduit for structured and unstructured data, so providers and payer networks can share information in a meaningful, automated, and authorized way. The CDXP injects value across multiple workstreams to support interoperability and clinical data sharing. They are focused on what they can do to help efficiently get clinical information where it needs to be in a healthcare system that is focused mostly on outcomes.
In this episode, they talk about:
MRO’s history, mission, and products
Clinical data exchange platform, which powers all of MRO’s products
“Pure fraud, waste, and abuse,” and clinical and administrative complexity
Taking out admin waste
CareFirst case study
Quality measure improvements since 2021
CMS interoperability rules and regulation changes
Working with pair organizations and health plans
A Little About Mo Weitnauer:
As Chief Product Officer, Mo Weitnauer drives the product strategy and roadmap for MRO. Before coming to MRO, Mo was the SVP of Corporate and Product Strategy at Cotiviti, a healthcare company helping healthcare payers manage medical costs and advance care quality. Prior to Cotiviti, Mo was at FinThrive (f.k.a. MedAssets), a provider-focused company, where she led product management for its portfolio of billing and denials management technology solutions. Mo spent the earlier part of her career as a management consultant at McKinsey & Company and The Bridgespan Group. She graduated with a bachelor’s degree in Biochemistry and Economics from Smith College and got her master’s degree in Health Policy and Management from Harvard T.H. Chan School of Public Health.
43. Altera’s dbMotion™ Solution Connecting Care with South Western Sydney Primary Health Network
One of the most significant challenges in healthcare delivery is the sharing of clinical datasets across multiple services and disparate systems. In this episode, Sandy talks with executive vice president of the dbMotion business unit of Altera Digital Health, Richard Strong and Kristen Short, the Director of Partnerships and Innovation for the South Western Sydney Primary Health Network, about how they are addressing interoperability and how they are working on addressing the issue of scattered patient health information.
In this episode, they talk about:
What is new with the dbMotion Solution
What South Western Sydney PHN does for its members
The importance of interoperability (specifically in Australia)
Connecting iRAD to hospital data
What SWSPHN is doing to enable interoperability
The vision for Altera to continue to support dbMotion’s global clients
How Altera is handling the differences in workflow and streamlining for everyone
Go to the ViVE website to get more information about the upcoming ViVE event which takes place in Los Angeles on February 25 - 28, 2024.
About our Guests:
Kristen Short
With nearly 25 years of experience in leadership roles—ranging across industries including health, financial services and technology—Kristen was appointed Director of Innovation and Partnerships at SWSPHN in early 2018. Leading the Service Support, Communications and Stakeholder Engagement and Digital and Data teams, Kristen specializes in strategic planning, which leads to data-driven outcomes. She steers general practice transformation and quality improvement through innovation, process improvement and the adoption of technology. With a Master of Business and Technology, Kristen is also a proud member of the Institute of Company Directors.
Richard Strong
The Executive Vice President for the dbMotion™ business unit at Altera Digital Health, Richard Strong has been with the company since 2016 and has supported various roles in international business in Europe, Middle East and Africa. He has more than 40 years of experience working in healthcare and healthcare IT, as well as a strong track record of successfully managing Healthcare and Life Sciences businesses. Richard has lived and worked in multiple countries, specializing in the implementation of comprehensive clinical solutions—regionally and nationally—as well as the delivery of consulting and strategy projects. Richard holds an MSc in Intelligent Systems and is a Fellow of the Institute of Biomedical Sciences.
42. CommonWell Health Alliance, Powered by ELLKAY
It’s time to get connected! CommonWell Health Alliance has selected ELLKAY as its Technical Service Provider: CommonWell Health Alliance — powered by ELLKAY. ELLKAY will support health data exchange nationwide to 200 million+ patients across its network of over 34,000 provider organizations. In today’s episode, host Sandy Vance chats with Josh Evenson the VP of Software Engineering at ELLKAY, and Liz Buckle, the director of product at CommonWell Health Alliance about the changes that will be happening and what that means for the members at CommonWell. Learn more about CommonWell on their website.
Go to the Vive website to get more information about the upcoming Vive event which takes place in LA on February 25 - 28, 2024.
In this episode, they talk about:
How ELLKAY will enable CommonWell Health Alliance’s interoperability framework
What the QHIN model will do for CommonWell
New product features in the ELLKAY platform
Powering manual patient matching
The benefits of this partnership and what ELLKAY brings to the table
The impact on members and the onboarding process
A timeline of the changes and testing
About our Guests:
Josh Evensen is a software engineer & architect with over a decade of experience in healthcare interoperability. Josh has played an integral part in leading the ELLKAY team through the evaluation, development and implementation of the CommonWell 2.0 platform, working closely along the CommonWell Health Alliance.
Liz Buckle, MBA, is the Director of Product at CommonWell Health Alliance, responsible for overseeing the execution of the Alliance’s roadmap. Liz was initially involved with CommonWell while at Greenway, which is one of the founding members of the Alliance. Through her work at Greenway, Liz was the P&L owner for all interoperability solutions including overseeing the development and integration of CommonWell services into the Intergy platform. Liz has been in health IT and interoperability for 10 years.
41. Salesforce on their Commitment to Interoperability
Join host Sandy Vance and guest Sean Kennedy from Salesforce for a conversation on the importance of interoperability in healthcare. They explore Salesforce's vision and strategy to enable an integrated and personalized care experience for patients and care teams. Sean talks about what they are doing to transform the industry and give it new capabilities. What is the future of interoperability? Sean also goes into how Salesforce will be supporting extensions, innovating around the standard, and what it means to be analytic-ready.
Go to the Vive website to get more information about the upcoming Vive event which takes place in LA on February 25 - 28, 2024.
In this episode, they talk about:
What is Salesforce
CRM’s role in the healthcare space
The importance of interoperability
Salesforce’s history with interoperability
Salesforce success stories with these capabilities
Putting interoperability standards to work to deliver more value
The future of Salesforce and interoperability in the industry
Getting in touch with Salesforce
A Little About Sean Kennedy:
Sean Kennedy, MS, MPH is the Vice President and General Manager for Global Health Strategy and Solutions at Salesforce. In this role, Sean matches industry needs to our capabilities and designs market-leading healthcare and public health solutions. He also leads our Interoperability planning where he promotes internal alignment to prevailing standards and emerging approaches to sharing data. Sean is a 25-year veteran of the health IT space, which includes having served in the United States Army specializing in Health Information Systems, at Mass General Hospital and with the Mass eHealth Institute leading the State HIE Program.
Reach out to Salesforce on their website for more information about what they do and how to work with them.
40. Consumer Empowerment with the Right Tech with b.well Connected Health
In this episode host Sandy Vance talks with Kristen Valdes, Founder and CEO of b.well Connected Health, who has dedicated her career to empowering consumers with the tools and data necessary to take control of their healthcare journey. With a focus on leveraging technology to drive interoperability and improve patient outcomes, Kristen's expertise in healthcare data and consumer empowerment has positioned her as a leading industry voice.
As a passionate advocate for healthcare innovation, she has played a pivotal role in addressing key challenges such as identity verification and patient data access. Kristen's deep understanding of the intersection between technology and healthcare has made her a prominent figure in advancing interoperability solutions, making her insights invaluable for healthcare providers seeking sustainable and effective strategies to enhance patient care through interoperability.
In this episode, you will be able to:
- Understand the significance of interoperability in healthcare to enhance patient care and data exchange.
- Discover the transformative potential of digital tools in healthcare for optimizing patient outcomes and operational efficiency.
- Learn about the crucial role of identity management in healthcare for ensuring data security and privacy.
- Explore the far-reaching implications of interoperability in healthcare on care coordination and population health management.
- Uncover the impact of government rules on healthcare interoperability for compliance and seamless data sharing.
Interoperability in Healthcare
Interoperability in healthcare is an essential aspect of improving patient care. Rightly, Kristen Valdes highlights its significance. It facilitates seamless communication and exchange of data between various healthcare systems, creating a fluid, more efficient patient care delivery system. The Trusted Exchange Framework and Common Agreement (TEFCA) initiative is a crucial element enhancing interoperability, replacing multiple logins with a national network of responsive Qualified Health Information Networks. This streamlining unlocks the potential of generative AI, making data access more manageable, and ultimately promoting better patient outcomes.
39. Efficient FHIR Enablement with Darena Solutions
In this episode, host Sandy Vance talks with Patrick Schiess, President and Chief Information Security Officer of Darena Solutions, about how they are helping technology providers streamline the complexity of interoperability in healthcare. Electronic Health Records (EHR) integration poses complex challenges that can often slow the pace of app development in the healthcare sector. Technical variances in how EHRs implement FHIR can create obstacles in standardizing data and processes. However, using MeldRx can lead to efficient app deployment and deployment. Darena Solutions provides developers with a single point of contact for simplified connectivity and data normalization.
In this episode, you will hear about:
The double-edged sword of the HL7 FHIR standard: Power + Complexity
How EHR data procurement can accelerate your growth instead of slowing it down
Why it is better to stick with your strengths and let MeldRx use theirs to keep you current with the standards
About our guest:
Patrick Schiess is the President and Chief Information Security Officer of Darena Solutions. He is incredibly passionate about technology, learning new skills, and finding ways to improve the lives of those around him. He started coding at eleven and has been solving problems through code his entire adult life. He brings over a decade of experience as a software engineer and architect from various sectors and a fresh perspective on healthcare IT. He focuses on cloud identity, authentication, and security to facilitate smooth integration between healthcare applications.
38. Clarity in the Cloud: How Digital Faxing is Changing Health Communication
In this episode, host Sandy Vance chats with Bevey Miner from Consensus Cloud Solutions about the problems in the paperwork side of the healthcare industry. For so long, the healthcare field has fallen behind in technology, which has forced hardship on the staff. Not only do the nurses, doctors, and administrators suffer, but–most of all–patients are the ones getting the short end of the stick. They discuss what Consensus Cloud Solutions offers to help alleviate these problems and share optimistic views about the timeline for advanced technical implementation over the next few years.
Go to the Vive website to get more information about the upcoming Vive event which takes place in LA on February 25 - 28, 2024.
In this episode, they talk about:
- The clarity solution that Consensus Cloud Solutions offers
- How their clarity solutions help enhance workflows
- The use of NLP and machine learning processes as tools
- Workforce shortages
- Healthcare transitions to “modern” technology
- The timeline for implementation of advanced technology
A Little About Bevey Miner:
Bevey Miner has over 20 years of experience in healthcare technology, with a background that includes startups and large publicly traded companies. She possesses a deep understanding of the healthcare ecosystem including payer relationships, hospitals and providers, consumer health and wellness, patient engagement tools, and has worked with cloud-based solutions, artificial intelligence, population health, predictive analytics, interoperability, and clinical workflow.
Connect with Bevey on LinkedIn
37. The Power of HL7 FHIR with Smile Digital Health
In this episode of the InteropNow podcast, Sandy Vance interviews Bo Dagnall, the Chief Product Officer of Smile Digital Health. They discuss Bo's background and history with Smile, his involvement in the FHIR® standards community, and the power of FHIR in healthcare. They also explore the concept of interoperability as a continuum and the role of Smile's product in advancing healthcare. Bo shares success stories and highlights the value of Smile's product in improving patient care. They also discuss data cleanup and the use of AI in healthcare, addressing the risks and responsible use of AI.
“FHIR is a powerful standard that combines the ease and simplicity of HL7 v2 with the semantic integrity of HL7 v3, making it easy to use for implementers and highly adoptable.” Bo Dagnall
- Interoperability is not a binary problem but a continuum that includes different degrees of interoperability, from common syntax to semantic interoperability and process level interoperability.
- Smile's clinical data repository plays a crucial role in advancing healthcare by providing a platform for managing and storing data in the FHIR format, standardizing data contents, and enabling clinical reasoning and knowledge interoperability.
- Smile has partnered with clinical quality experts and is working on BPM+ for Health, which uses BPMN, DMN, and CMMN to describe clinical workflows and enable evidence-based care pathways.
- Smile is focused on data cleanup and plans to develop tools for automating data ingestion, semantic uplift, and data validation using AI. They aim to achieve explainable AI and ensure human oversight in AI-based recommendations.
- The future of interoperability is exciting, with the potential to drive knowledge and insights from data, and to bring learning health systems and evidence-based systems to the forefront of healthcare.
36. Turning Pictures into Thousands of Words with Concord Technologies
In this episode, host Sandy Vance talks with Andre Sublett and Mike Stover from Concord Technologies about the idea of “practical interoperability” - technology solutions that you can implement today to help future-proof document and data exchange as we drive health data sharing. The word “interoperability” is thrown around quite a bit - but sometimes it seems out of reach for the average healthcare organization.
In this episode they talk about
- How Concord solves one of the top challenges people have (fax is not data, it's a picture of data).
- Secure and compliant data delivery solutions for healthcare providers, payers and other highly regulated businesses.
- How HL7 FHIR prescribes a data format so that systems of record can be queried to provide more complete patient data but is very flexible.
- Why so many healthcare systems still have closed APIs and how Concord solves for that.
- How Artificial Intelligence in this health data environment is giving healthcare providers the super powers needed to provide more efficient care.
Andre Sublett serves an important role at Concord Technologies, overseeing existing infrastructure and leading new solutions designed to optimize hospital operations and improve patient outcomes by integrating, acquiring, and de-identifying data in a scalable and secure way. Prior to his position at Concord Technologies, Andre served as Vice President of Software Engineering for GE Healthcare’s Digital organization. There, he managed almost a petabyte of protected healthcare data, de-identified it, enhanced it, and drove the launch of several new products and services that leveraged the data.
Mike Stover has spent the last 18 years working in the digital fax industry. Before joining Concord as Senior Product Manager over Concord’s comprehensive suite of solutions in 2023, he worked for OpenText as the Manager of Product Management for all their fax solutions. Mike brings his expansive knowledge of a myriad of distinct enterprise scale fax environments and custom
35. Availity’s Innovation Guru, Sam Schifman, on AI and Human Behavior Change for Better Health
In this episode host Sandy Vance talks with Sam Schifman, Principal Architect for Innovation at Availity about how healthcare organizations should be approaching the use of artificial intelligence in their organizations as health data becomes plentiful due to evolving standards and the implementation of national networks.
Sam says that healthcare providers are going to have to think differently about partnerships between providers, payers and patients in order to obtain better outcomes. Machine learning has been used for years to improve the flow of information, and that will continue to get better as new AI functionality is unlocked. In this conversation, Sam and Sandy explore how artificial intelligence capabilities should be considered as a means to improve existing workflows and allow us to do more as a population. Listen in to hear how combatting the four horsemen of chronic disease by learning and changing human behavior could improve health and extend longevity for patients.
Learn more about:
Challenges facing healthcare that can be solved through the better use of administrative and clinical health data
Risks and benefits of applying AI in healthcare
the real power of artificial intelligence : revolutionizing common workflows to analyze and modify human behavior
How compressing data into formats like FHIR and CCDA help us address the issue of bandwidth
Why good upcycled clinical data can make a really big difference in the administrative workflows
Sam Schifman has over 25 years of experience delivering software in finance, HR, education, no-code development platforms, and healthcare. For three years he was the Chief Architect at Diameter Health, until he joined Availity where he is now a Principal Architect for Innovation. In this role he focuses on the intersection of clinical and administrative data in healthcare. He has been at the forefront of delivering Upcycled data in FHIR, and other standards, to further interoperability. As part of that, he works with several HL7 Working Groups and Accelerators, including FAST and EHR/ Burden Reduction Working Group. He has experience with AI/NLP, having spoken at several NLP Summits and at HIMSS on the subject. Mr. Schifman continues to do research into how interoperability and AI can help reinvent healthcare and drive better outcomes for all.
34. Unleashing the Power of Clean Data with Clinical Architecture
There is a constant struggle to maintain data accuracy for patient safety, and national data exchange is going to require a much higher level of rigor for most healthcare organizations. Many healthcare providers are finding that their current data management efforts are not yielding the results they need, leading to potential errors. Instead of seeing improved data quality, they may be experiencing wasted time and resources, and ongoing concerns about the accuracy of their patient records. It's time to explore a more effective solution to data cleanup and management, and Clinical Architecture helps organizations do exactly that. Charlie Harp dishes on why data quality is so important to national efforts to improve data exchange.
In this episode, you will:
- Understand the crucial importance of maintaining high-quality healthcare data for improved patient care and safety.
- Hear why data normalization efforts are critical to the success of the national health information exchange networks as TEFCA QHINs go live.
- Discover how Clinical Architecture has facilitated cleaning up and organizing healthcare data to enhance usability and accuracy for clients, and helped build terminology standards for the industry..
- Learn about the profound impact of data quality on the delivery of high-quality patient care and outcomes.
Charlie Harp, the former healthcare software engineer who now serves as the CEO of Clinical Architecture, boasts an extensive career in the healthcare industry spanning over three decades. Since founding Clinical Architecture in 2007, Harp has been a driving force in addressing the often overlooked but crucial aspect of data quality and integrity in healthcare. His hands-on experience in software development, clinical trials, and decision support has equipped him with a comprehensive understanding of the industry's intricate workings. Notably, Harp has been actively involved in shaping industry standards through his organization’s contributions to initiatives such as the HL7 FHIR standard. His unwavering commitment to advancing data quality management practices in healthcare underscores his influential role in promoting data accuracy and patient safety. He also hosts a very informative podcast called Informonster. Check it out at https://clinicalarchitecture.com/podcast. Check out the Data Quality Survey HERE.
33. CommonWell Health Alliance Powered by ELLKAY
In today’s episode of the InteropNow! Podcast, host Sandy Vance talks to GP Singh and Lauren Cooke from ELLKAY and Paul Wilder from the CommonWell Health Alliance as they discuss CommonWell’s infrastructure transition to the ELLKAY platform in preparation to become a Qualified Health Information Network in early 2024.
CommonWell serves over 34,000 healthcare service providers and aims to create new value added services around the payer provider network. Listen in to hear about the problems they will solve for members, how they have ensured a seamless transition, and when CommonWell members can expect to be migrated onto the CommonWell 2.0 platform powered by ELLKAY.
The resources mentioned in this episode are:
Visit the CommonWell Health Alliance website to learn more about their mission and services.
Explore ELLKAY’s interoperability platform to see how it can improve data exchange in the healthcare industry.
Get updated on the progress of CommonWell transition to the ELLKAY platform and the implementation of TEFCA.
Consider becoming a member of CommonWell to access their vendor-neutral platform for effective healthcare data exchange.
32. Credibility in a Crowded App Marketplace: Drummond Group's Certification Program for Healthcare Developers
In this episode, host Sandy Vance explores the critical role of certification in the Health IT industry with John Valutkevich from the Drummond Group. The process of certification not only serves to ensure the correct and efficient functioning of healthcare systems but also helps build trust in the products offered. The Drummond Group aims to facilitate this process by introducing a new certification program for FHIR apps, making it easier for new entrants into the health app marketplace to showcase their capabilities and separate themselves from the competition.
Who will benefit from this episode?
Healthcare app developers trying to make sense of regulatory guidance
Technology Start-Ups looking for tooling and subject matter expertise to streamline and accelerate their product development
Healthcare Payers and Providers who want to ensure their apps work for all healthcare payers and providers?
In this episode, you will be able to:
Discover the Role of certification in healthcare and how it helps improve app quality and patient safety.
Learn about the growing number of startups and new technologies in healthcare and the challenges they face in regulatory compliance.
Explore the importance of standardizing data sharing among healthcare apps for seamless interoperability.
Find out how you can simplify the vetting process for health IT applications by leveraging the “Drummond Certified” listings
Explore the EHR certification services provided by Drummond Group to ensure compliance with the Office of the National Coordinator for Health IT requirements.
Check out Drummond's interoperability certification services, including their work with FHIR APIs, to enhance data-sharing capabilities and enable better clinical decision support.
Learn about the challenges and opportunities of app adoption in healthcare, and how Drummond is working to standardize data sharing and improve workflows for clinicians and healthcare providers.
Find out how to contact Drummond Group directly for more information or to discuss how their services can support your healthcare technology needs.
31. HL7 FHIR Powers Healthcare and Provides Implementation Guidance to Technology Builders
In this episode, host Sandy Vance talks with Viet Nguyen, MD, Health Level Seven International’s Chief Implementation Officer about how HL7 FHIR is enabling better healthcare by convening the industry around technology standards. As the marketplace of healthcare applications explodes, Dr. Nguyen talks about how healthcare benefits from technology standards and why all healthcare stakeholders should get involved.
In this episode, you will learn how HL7
- Facilitates technology implementations by building implementation guides
- Improves health equity by helping technology companies get interoperability right
- Builds better data exchange practices for technology providers by convening industry stakeholders to create implementation guides that accelerate the use of best practices
- Leads the health tech industry by partnering with other standards development organizations
- Membership provides access to exclusive resources, networking opportunities, and contributes to professional development of individuals who participate.
30. Samsung Health and b.well Connected Health Partnership Promises Huge Gains In Healthcare Efficiency By Improving Data Access for Consumers
In this episode, Kristen Valdes, Founder & CEO of b.well Connected Health, Hon Pak, MD, MBA, Global Head of Digital Health at Samsung and Ryan Howells, Program Manager for the CARIN Alliance share how their partnership will completely transform the way consumers access and utilize their healthcare data. Samsung users will soon have the power to make informed decisions and provide the highest level of care for themselves and their loved ones. Unlocking a world of possibilities in healthcare coordination, these companies expect to go live in 2024.
In this episode, you will:
- Discover how the partnership between Samsung Health and b.well Connected Health is revolutionizing patient care with seamless connectivity and comprehensive health data.
- Learn why b.well’s data insights are crucial for patients and how it empowers them to make informed decisions about their care.
- Explore how Samsung is setting out to improve the patient experience and ensure continuity of care.
- Hear how the CARIN Alliance work has provided underpinning support to ensure the success of this and other patient access projects
29. Enabling Community for Data Sharing Pioneers - Civitas Networks for Health Lisa Bari and Jolie Ritzo
In this episode Sandy Vance talks to Civitas Networks for Health CEO Lisa Bari and Jolie Ritzo, VP of Strategy and Network Engagement about the importance of building alliances across the country to help health information exchange and health improvement networks share resources.
Listen in to hear more about:
- Join the Civitas’ approach to convening members through work groups and councils to collaborate with members on specific topics of interest, such as social determinants of health, interoperability, and public health.
- Attend the Collaboratives in Action quarterly public showcase to learn about the work being done by Civitas members and share your own insights.
- Explore the Health Data Utility framework created by Civitas and learn how it can be implemented in your state, region, and community.
- Become a member of Civitas Networks for Health to access resources, connect with other health innovators, and contribute to the national interoperability and health improvement landscape.
- How partnership with the HL7 FHIR Accelerator Gravity Project will advance work on social determinants of health.
- How you can engage with the Civitas Networks for Health work groups and their upcoming conference. through their events. Noteworthy, their 2023 Annual Conference kicks off on August 20 in National Harbor, MD.
“We think it's really important to empower uplift, connect, provide resources to these local health innovators who are doing this work at the community, regional, and statewide level.” - Lisa Bari
28. Navigating Data Privacy Regulations: Tips from Kristen Valdes, CEO of b.well Connected Health
In a world where healthcare data privacy is a constant concern, Kristen Valdes has emerged as a champion of compliance and trust. On this episode of the InteropNow! Podcast Kristen talks about a hidden threat to health data sharing that has been lurking beneath the surface. Kristen will share how b.well and other Health IT providers must navigate uncharted waters to protect healthcare consumers.
In this episode, you will be able to:
- Ascertain the paramount significance of data security and its role in advancing healthcare facilities
- Grasp the challenge of data fragmentation and the urgency for integrated healthcare solutions
- Learn the power of engaging consumers in their own data privacy matters
- Explore the profound implications of efficient data tagging and consent management on healthcare strategies
- Become familiar with the complex landscape of constantly changing data privacy norms in healthcare.
27. Revolutionizing Oncology Care with Cory Wiegert: Value-Based Models & Integra Connect
In this episode of the podcast, Cory Wiegert, Chief Operating Officer at Integra Connect shares his ambition to bring precision oncology and value based care to the forefront. Corey will share how Integra Connect is navigating the complexities of data aggregation, privacy, and commercialization in order to make better oncology care a reality.
“We are about putting the data back to work.”
Cory Wiegert is a healthcare industry professional with a passion for advancing oncology care through value-based models. As the Chief Operating Officer of Integra Connect, Cory focuses on operationalizing their interoperability product to help practices succeed in a world of alternative payment model care contracts. Cory has worked with both commercial and non-profit organizations, including IBM on the Watson Health Project. With a keen understanding of the challenges faced by oncology care providers, Cory is committed to driving change and improving patient outcomes.
26. Carm Huntress shares Credo's Machine Learning Breakthroughs and how they will end chart chasing
With years of experience in healthcare technology, Carm has been instrumental in developing solutions that allow providers to concentrate on patient care rather than getting bogged down in data. In this episode, Carm discusses Credo's approach to using machine learning models for diagnosis identification, exploring the potential advantages and challenges that come with this technology. Carm's vast knowledge and expertise in the healthcare sector make him an indispensable source of information for those looking to enhance their understanding of health data interoperability.
Taking inspiration from the recent advancements in large language models by companies like OpenAI and Google, Credo began using machine learning to enhance the experience of their risk adjustment coding team. The goal was to create a structured longitudinal record for patients, transforming unstructured data into accurate diagnoses and coding. Battling challenges presented by hallucinations, gaps in knowledge, and ensuring precision, Credo continues to refine its models with human input. Carm Huntress envisions a future where healthcare is much more efficient, and with Credo's relentless pursuit, that future is just around the corner.
In this episode, you will be able to:
Gain insights into Credo's utilization of machine learning models for more accurate diagnosis determination.
Contemplate the potential drawbacks and hazards arising from machine learning incorporation in healthcare.
Examine the progress in healthcare interoperability driven by TEFCA regulatory measures.
Discern the obstacles patients may face when obtaining access to their own medical information.
Comprehend the significance of streamlined healthcare data management and the usefulness of machine learning technologies.
25. Bridging the Healthcare Technology Gap with Bo Holland from AllClear ID
In this episode host Sandy Vance interviews Bo Holland, an accomplished entrepreneur and the driving force behind AllClear ID, a software company that aims to revolutionize the way application builders handle customer identity and data security. With prior successes in the banking sector, Bo ventured into the healthcare industry to address the challenges of outdated technology and security concerns. His vision for AllClear ID is to create a mobile-first approach that streamlines the authentication process while offering maximum security for sensitive healthcare data.
Bo Holland, Founder and CEO of AllClear ID, is an innovator on a mission to revolutionize healthcare with a mobile-first identity platform, and AllClear ID will help your organization overcome the challenges of security, privacy, and adoption to achieve this goal.
“Our technology is banking grade, pounded on, scoured by regulators, and proven to provide high security and convenience for users.”
In this episode, you will be able to:
Discover how Mobile ID technology is transforming the way healthcare data security operates.
Learn about AllClear ID's significant role in fostering a connected healthcare ecosystem.
Understand the importance of consolidating patient records for smarter medical decision-making.
Dive into the world of data interchange standards such as OAuth and OIDC.
Stay ahead with groundbreaking approaches to tackling medical identity theft.
24. Snowflake’s Cloud Data Sharing with Todd Crosslin
In this episode, Todd Crosslin, Industry Principal, Healthcare & Life Sciences shares Snowflake’s unique approach to interoperability. Snowflake uses a unified platform for healthcare data to improve patient outcomes and streamline decision-making processes. By offering a comprehensive solution that addresses all types of data, Snowflake remains an excellent choice for organizations wanting to enhance their ability to efficiently access, store, and analyze patient information. Being a cloud-based platform, Snowflake has made strides in supporting interoperability goals within the healthcare industry, enabling organizations to connect their databases for secure and easy data sharing. In the podcast, Todd Crosslin describes how Snowflake can support healthcare interoperability with its live data sharing feature. This approach eliminates the need for data copying or API interfacing as clients can directly share and access information if they are both Snowflake customers. By making this process seamless, healthcare organizations can effectively collaborate to drive better patient outcomes while maintaining data integrity and security.
In this episode, you will:
Uncover the transformative potential of Snowflake's live data sharing in enhancing healthcare interoperability.
Grasp the significant impact of Odyssey OMOP common data model on healthcare data management processes.
Explore how Snowflake ensures a secure space for healthcare data curation and analysis.
Delve into the innovative machine learning and artificial intelligence components of Snowflake's platform.
Access Snowflake’s hands-on experience to learn more
Todd Crosslin is an industry leader in healthcare data solutions, with a passion for making a difference in the lives of patients and healthcare providers. As the industry principal for healthcare and life sciences at Snowflake, Todd works tirelessly to develop innovative live data sharing solutions that allow seamless interoperability between different healthcare systems. With over 30 years of experience in various roles within the healthcare industry, Todd's background as a pharmacy technician, systems trainer, and CIO has given him a unique perspective on the challenges faced by healthcare organizations. His hands-on experience and expertise make him an invaluable resource for anyone looking to improve interoperability and optimize data usage in the healthcare sector.
23. Community Driven Standards: HL7 is Shaping the Healthcare Industry
In this episode host Sandy Vance is joined by Viet Nguyen, MD, Chief Standards Implementation officer for Health Level Seven International (HL7). They talk about the FHIR Accelerator community, a collaborative initiative focused on finding innovative ways to apply core FHIR standards across various domains. This model centers around creating a robust networking environment, with a founding group of organizations dedicated to working together to address specific interoperability needs in their respective fields. The goal is to expand and refine the adoption of FHIR standards for improved healthcare data exchange. During our conversation, Viet Nguyen shared his enthusiasm for the Fire Accelerator model as a means to foster collaborative innovation. He asserted that the benefits of this community-driven approach contribute to advancing the adoption and leveraging of FHIR standards across the healthcare industry.
Viet Nguyen, MD is a clinical informaticist and pediatrician who serves as the Chief Standards Implementation Officer for Health Level Seven International (HL7). With his deep understanding of clinical practice and healthcare technology, Viet is well-equipped to lead the development and implementation of HL7 standards, which aim to revolutionize healthcare data exchange. As an expert in clinical informatics, he works closely with policy-makers and industry implementers to improve interoperability for healthcare professionals, ensuring that HL7 standards are both efficient and effective in meeting their needs.
“Having accurate, timely information allows me to work with my patient in shared decision-making.”
In this episode, you will be able to:
- Discover the significance of healthcare data standards and interoperability in shaping the industry.
- Learn the benefits of adopting the FHIR standard for smooth and efficient healthcare data exchange.
- Realize the necessity of cultivating a proficient workforce in line with FHIR implementation and guidelines.
- Uncover the impact of the FHIR Accelerator community in fulfilling unique interoperability requirements.
- Recognize the power of HL7 collaborations with policy-makers and industry players for enhanced standards.
- Find out how to get involved with HL7 and participate in their events, regardless of your background or perspective in the healthcare industry.
22. Beyond the foundation of data exchange: Creating value from insights w/ Sumitro Sarkar, EY Americas Health Care Data, Analytics Practice Leader & Kirk Anderson, VP and CTO, Cambia Health Solutions
Sumitro Sarkar, EY Americas Health Care Data & Analytics Practice Leader and Kirk Anderson – VP and Chief Technology Officer for Cambia Health Solutions join host Sandy Vance for a robust discussion on the key drivers for healthcare organizations to embark on an interoperability journe. They discuss business ROI, technical implications, compliance and adoption of interoperability solutions. “We need to start redirecting the investments that historically just went into the basic moving data from point A to point B and start to take advantage of higher level technologies and automation and with the machine learning. And pu our focus into looking at the American healthcare system as a whole.” Kirk Anderson
21. Digitization to Unlock Efficiency for Providers with Carm Huntress, Founder and CEO of CREDO
Carm Huntress, Founder and CEO talks about what it will take for healthcare providers to meet enormous challenges around data quality, retrieval, and readability and how AI and machine learning will be key to the solution.
In this episode we talk about
How healthcare is finally getting rid of paper and at the point of full record digitization
Why providers should be enabled to focus on their highest skills in patient care instead of sorting through data sets
The future of the national networks and the opportunity to create value based care systems
20. Interoperability as an Outcome with Srinivas (Sri) Velamoor, Chief Growth & Strategy Officer and Executive Vice President for NextGen Healthcare
Srinivas (Sri) Velamoor, Chief Growth & Strategy Officer and Executive Vice President for NextGen Healthcare joins host Sandy Vance to talk about how interoperability takes the friction out of practicing medicine for for providers and delivers better outcomes for patients. Mr. Velamoor talks about NextGen’s focus on interoperability in the areas of advocacy, acceleration, and delivery and discusses NextGen’s approach which includes ,evaluation of proposed standards and adoption programs, testing new standards as an early adopter & providing the infrastructure to deliver interoperability at scale.
19. Global Wins in Interoperability with Richard Strong, Executive Vice President for dbMotion™ Business Unit at Altera Digital Health
As the healthcare environment becomes more complex and diverse, many global healthcare organizations are challenged to achieve seamless interoperability. Join Altera Digital Health’s Richard Strong as he discusses some of the most pressing interoperability issues in the industry while highlighting how Altera is tackling these challenges by putting healthcare technology in down-to-earth terms, and designs digital solutions that are simpler to understand and use at every step.
18. Upcycling Data for a More Wellness Focused Health System with Dr. Paulo Pinho, M.D, Vice President and Medical Director of Innovation for Availity Clinical Solutions
Dr. Paulo Pinho, M.D, Vice President and Medical Director of Innovation for Availity Clinical Solutions talks about completing the value chain with data insights by bringing the Diameter Fusion product to the product suite. Dr. Pinho shares how data upcycling takes patient care to the next level by making sure the time a doctor spends with their patient can be proactive and wellness focused vs reactive and illness focused.
17. Patient right of access and national health information networks with Kristen Valdes of b.well Connected Health
In this episode Kristen Valdes sits down with host Sandy Vance to talk about what consumers want from the healthcare system, why a patient’s right of access could be a show stopper for the success of TEFCA, and how provider organizations will realize a return on their investments in interoperability. Kristen Valdes, Founder & CEO of b.well Connected Health is on a mission to empower consumers with the data and tools to take control of their health care journey.
16. Importance of Electronic Prior Authorization with Rajesh Godavarthi of MCG Health
Wondering why electronic prior authorization is so important? Check out this podcast with MCG’s Raj Godavarthi!
15. Leveraging FHIR APIs To Advance Automation With UiPath’s Turnkey Solutions
On this episode host Sandy Vance talks t Jason Warrelmann, Global Director of Healthcare and Life Sciences at UiPath about user interface automation. Jason leads the Healthcare and Life Sciences Practice at UiPath, which focuses on transforming the Healthcare landscape and developing capabilities, integrations, and reusable components that make UiPath a healthcare automation platform and not just a tool that works in healthcare.
UiPath is the only end-to-end, enterprise-ready automation platform that can grow with customers on their digital transformation journey. From supply chain to HR and compliance to patient care – Jason shares how partnering with UiPath can remove a lot of the administrative burden to free up the healthcare workforce to do what they do best.
14. FHIR Enables Better Patient Access and Application Building, and InterSystems Provides a Foundation for Both.
Host Sandy Vance talks with InterSystems' Don Woodlock about how the industry transition to FHIR is enabling technology providers to do more faster because on demand data is now readily available when you invest in the right infrastructure. He also shares his thoughts on the role of regulations across the globe in pushing these initiatives forward, and why proprietary data structures aren't good for anyone.
Don Woodlock is the Head of Healthcare Solutions at InterSystems, and leads global healthcare teams who help customers make the most of their data, enabling stronger analytics, research, care coordination, and workflows. He has made a career out of building customer-focused healthcare software that matters for payers, health systems, public health, and life sciences. Beginning at IDX, then GE Healthcare, he is currently Head of Global Healthcare Solutions at InterSystems and a rock-star drummer!
13. Unlocking Access To Data for Health Technology Innovation with Particle Health’s Founder and CEO, Troy Bannister
CEO and founder of Particle Health Troy Bannister talks to host Sandy Vance about the evolution of healthcare data sharing. From fax to integration engine to patient portal - the industry has worked to get better at sharing patient data. Today there is a new way which is fueled by FHIR-based APIs and regulation that gives technology providers access to the data, the Particle Health platform is transforming the way technology providers enable healthcare to get their work done.
12. How and why healthcare stakeholders should engage with HL7 through the new Implementation Division
HL7 has been working to advance FHIR - Fast Healthcare Interoperability Resources Platform standard since 2012. In 2014 healthcare industry players started to band together in the Argonaut project which was the first implementation community comprising leading technology vendors and provider organizations stakeholders. Since that time, several consortiums of health industry leaders have rallied around various health IT initiatives such as health payer initiatives, puplic health and health equity, infrastructure, and research initiatives. There are now eight FHIR accelerators who have published implementation guides that provide important documentation on how technology builders should use the FHIR resources within their systems to advance data sharing. These implementation guides have become the foundation for use of the standard as prescribed in Interoperability rules set forth by the Center for Medicare and Medicaid Services and the Office of the National Coordinator for Health IT.
Now that so many implementation guides are near complete, the HL7 organization has added three new executive positions to support standards implementation in the new HL7 Implementation Division. So today we will talk to the spearheads of the Implementation Division to better understand how this expanded focus will impact the business of healthcare.
Dr. Charles Jaffe is the CEO of HL7. He completed his medical training at Johns Hopkins and Duke Universities and post-doctoral training at NIH and the Lombardi Cancer Center. He served in various academic positions in the Departments of Medicine and in the School of Engineering and has worked in healthcare technology for more than 30 years.. Dr. Jaffe has led the charge at HL7 since 2007.
Viet Nguyen, MD, will head the standards implementation division as chief standards implementation officer alongside Diego Kaminker who will fill the role of deputy chief standards implementation officer.
Viet is an internist, pediatrician, and clinical informaticist who has held leadership roles such as chief medical officer and chief medical information officer at Leidos Corporation, Lockheed-Martin, and Systems Made Simple.
HL7 selected Kaminker as the deputy chief standards implementation officer. He is the founder and owner of Kern IT with specialties in integration, software development, and project management.
Kaminker has been a member of the HL7 community for twenty years and has served multiple terms as the chair of HL7 Argentina as well as an affiliate director of the HL7 International board of directors. Throughout his career, Kaminker has defined, implemented, and maintained hundreds of HL7 interoperability projects.
On this episode of the podcast this powerhouse leadership team talks about their strategies for engaging more healthcare stakeholders in the implementation process to better inform those building the specification.
9. Removing the Confusion of Interoperability Solutions with Lyniate
Lyniate Chief Marketing Officer Michelle Blackmer talks data evolution and trends with host Sandy Vance from the show floor at the inaugural ViVE Event. Whether you are in a growing healthcare provider organization or a technology start up - you depend on clean patient data. Michelle talks about how Lyniate partners with organizations to make sure you have the infrastructure you need.
Michelle is responsible for defining the go-to-market strategy and leading the marketing team. Her passion for empowering health innovators with complete connected data shapes the go-to-market messaging and helps grow mindshare. With 25 years of healthcare data management experience, Michelle thrives at the intersection of marketing, sales, product, and customers. Her curiosity and collaborative approach make Michelle a natural convener and trust builder — ensuring the voice of customer is heard. Prior to Lyniate, Michelle lead healthcare marketing at Verato, Initiate Systems/IBM, Informatica, and CareEvolution. Michelle lives in the great Pacific Northwest.
11. Improve Patient Access to your Organization’s Information with YEXT
On this episode we talk to Carrie Liken from YEXT, a company on a mission to transform enterprises with AI search. Carrie heads the healthcare vertical for YEXT. She shares why keyword search is no longer enough to power business platforms and how this product is helping healthcare organizations gain customer loyalty by deliver better information with automated intelligence - powered searches.
Carrie Liken joined YEXT as the company’s first Head of Industry for Healthcare. In her role, Liken leads all healthcare-related activities, including product and partnership development. Over the last fifteen years, Liken has gained experience in the government, legal, nonprofit, and for-profit sectors, focusing on healthcare and health policy. For 8.5 years, she worked for Google, where she worked with healthcare organizations of all sizes to better understand the patient journey, digital’s impact on patient and customer acquisition, and how to drive increased revenue and sales through digital means. Liken holds a degree in public policy and political science from Duke University and a Master of Public Policy from the Harvard Kennedy School of Government, where she focused on health policy.
10. Consolidating Legacy Data in a Practical and Cost Effective Way with MediQuant
All healthcare organizations have legacy systems and that means there is a pile of legacy patient data that needs to be managed. Host Sandy Vance talks to MediQuant Chief Clinical Officer Kel Pults about her company’s experience over the past 20 years and how MediQuant helps healthcare providers efficiently archive, secure, and share private patient information.
Dr. Kel Pults is Chief Clinical Officer for MediQuant and has been with the company for eight years. The first nurse and the 42nd hire for the now 200+-person company, Pults assumed her current role in 2018 as part of MediQuant’s commitment to strengthening its clinical data management services with experienced, frontline professionals. Pults applies her deep healthcare and health informatics training and expertise to build effective health information solutions that support hospitals’ and health systems’ clinical data management needs. Brought on as MediQuant’s Director of Clinical Consulting in 2014 and later appointed Vice President, Strategic Consulting and Client Services, Pults’ duties included: working with potential clients to scope out archival requirements for new electronic health record (EHR) systems; monitoring project performance against commitments; and serving as clinical subject matter expert and collaborator with MediQuant’s leadership, and development and project management teams. In addition to building MediQuant’s clinical archiving department from the ground up, Pults has been involved in virtually every facet of the operation. For example, she partnered with developers of the flagship product DataArk® to enhance current and create new clinical modules to meet evolving client needs and contributed created and winning the prototype that resulted in the company’s recent award of a U.S. Defense Health Agency contract.
8. Transforming Data with Consensus Cloud Solutions Digital Fax Technology
Brenda Hopkins MBA, BSN, RN is the Chief Health Information Officer and General Manager Healthcare for Consensus Cloud Solutions where she is focused on strategy, interoperability, and usability of Consensus Cloud Solutions Healthcare products and solutions in partner and customer workflows. In this episode, Brenda will discuss Consensus’ digital cloud fax technology and how they are able to enable better continuity of care.
7. Developing Digital Access Proactively with Epion Health
Epion Health is creating proactive technology to remind patients to get screenings that could save their lives. Epion’s Chief Revenue Officer Scott Friedman, along with Chief Technology Officer Matt Racki, talk to host Sandy Vance about how their user-friendly technology is also allowing healthcare providers to do more in an age of increased demand and less staff.
6. Rose Heath Talks Improving Mental Health Service Provisioning with Biometric Surveillance and Artificial Intelligence
In this episode entrepreneur Kavi Misri talks about his personal experience and drive to found Rose Health in 2019 after his own struggles with depression. Rose Health , a population health SaaS company, is leveraging artificial intelligence to simplify the process for patients to seek and receive mental health care. The app uses both passive and active monitoring to keep providers informed with a mental health scoring system. It enables providers to more efficiently and effectively manage mental health care. The Baltimore-based start up recently won the annual TRAILS startup competition hosted by Seattle healthcare innovation hub Cambia Grove and is implementing in two major health systems.
5. Next Level Telemedicine Delivery with TytoCare’s In Home Exam Kits
Ophir Lotan joined TytoCare in 2014 as a part of the founding team and is part of the company's executive leadership team and heads product and US customer success. Dr. Nick Patel serves as the Chief Digital Officer at Prima Health and Vice Chair of Primary Care in Department of Medicine in South Carolina. These two discuss how their vision of building a remote at-home experience that emulates a clinic to extend telemedicine became a reality.