Pestie Profiles
By Jay Turner
Pestie ProfilesNov 21, 2021
Ion Staunton-Part 2
Ion Staunton- Part 1
In our conversation, we delve into how Ion initially entered the industry, what it was like to work as a pest controller in those earlier times, the formation of AEPMA, his involvement in co-authoring the first formal TAFE course, and the establishment of the very first one-stop pest supply shop. This two-part series serves as a tribute to a genuine legend in our industry.
Ryan and Rachel Smith Less Pest More Control
Mark Glancy D-Tec Pest Solutions
In this Pesties Profiles episode we chat to Mark and Tanya Glancy from D-Tec Pest Solutions based in South Brisbane. D-Tec is possibly the most awarded pest control business in Brisbane. So not only do we chat about what makes them so successful but also a unique aspect of their business, contract shooting. Contract shooting is an aspect of pest management that many of us would love to get involved in but don't know how or know how to get the opportunity. Mark gives us insight into what is required and what is involved in contract shooting particularly for pigeons. We also chat about Mark and Tanya's massive community work particularly their son Sam's charity foundation Kids4kids. This is definitely the podcast for anybody who loves shooting and wants to incorporate shooting contracts into their business.
Lee Maddocks Richards Pest Control
Amanda Robin Competitive Pest Services
This episode, we chat with Amanda Robin from Competitive Services. Not only is Amanda the Queensland General Manager for CPS, but she was also recently awarded the Office Employee of the Year at this year's WIPM Recognition Awards. With over 20 years under her belt in the pest industry, it's not hard to see why! Although Amanda's main role and passion is sales, she is also a qualified technician and loves getting on the tools. Amanda shares her secrets to sales, particularly "cold calling," and how to not only grow your database but also how to recruit and retain staff. Despite Jay recounting some of his goriest carcass removals and Nicky recounting the story of Jay doing the Full Monty, this podcast was actually a lot of fun! Nothing better than a bit of banter with our cousins from across the "dutch"!
Stephanie Paddick Jims Termite and Pest Control
In this episode, we chat with Stephanie Paddick from Jim's Termite and Pest Control. Stephanie was recently awarded the Leadership Award at this year's WIPM Recognition Awards, and it soon becomes apparent why!.
We discuss how Stephanie and her husband, Lynton, started in the industry and then became the regional franchisors, not only for South Australia but also for Sydney and country New South Wales. Stephanie then shares with us Lynton's battle with cancer and how she has soldiered on, not only as a mum but also as a mentor to her 35 franchisees.
We also delve into the details of the Jim's group model and why it has been so successful. This podcast is truly inspirational and is a perfect representation of what Pestie Profiles is all about. We dedicate this episode to Lynton Paddick RIP buddy!
Justin Herbert Pestige Solutions
In this Pestie Profiles episode, we have the pleasure of chatting with Justin Herbert, owner of Pestige Solutions based in Sydney, New South Wales. Pest control runs deep in Justin's blood, with his own son proudly representing the Herbert legacy as the fourth generation to to pick up the spray wand.
The Herbert family is synonymous with the Pest Management Industry including Justin's dad, Ted Herbert who invented the Taipan Public Area Rodent Bait Station as well as several other pest management tools that some of us use and wouldn't even know. But there's more to discover! We delve into the inner workings of Pestige Solutions, a company with a big strata portfolio and currently deeply committed to Occupational Health and Safety (OHS) and workplace safety. Justin's recent goals of raising safety standards within Pestige Solutions to a whole new level is both commendable and inspiring. This is most likely an insight into what is to come within our industry and will likely favour those that act promptly.
As our conversation unfolds, we also venture into the world of industry conferences. We navigate through the exciting stories of networking, knowledge sharing, and the camaraderie that makes these events so rewarding. And of course we start making plans for the upcoming Pestworld Conference in Hawaii next month.
This episode has it all, education, inspiration and of course good old fashioned humour!
Everybody's talking about the Termite Professional Conference
In this exciting episode, we take you behind the scenes of the inaugural conference, capturing the energy and excitement of the event. Brace yourself for our most epic podcast yet, featuring a whopping 13 guests who share their insights and experiences. Join us as we engage in captivating conversations with industry experts such as Matt Houlders from Little Critters Pest Control, Damian Herrington from Integrity Pest Control, Lee Maddocks from Richards Pest Control, Dean Turner from Great Northern Pest Control, Tim Spencer from Termites@Cooloola, Brad Burnett from Pest-Nett Pest Services, Sue-ann Tysoe from Checkmate Pest Control, Mike Brewer from The Termite Guys, Nathaly Haeren from Pestie Girls Pest Management, Associate Professor Theo Evans from the University of Western Australia, Tanya Beck from Spikes Pest Control, Stephanie Paddick from Jims Termite and Pest Control. And, of course, the cherry on top is our exclusive interview with the organiser of the event, Phil Ridley from Professional Pest Manager who spills the beans on what you might expect at next year's conference. If you couldn't attend the conference, fret not, because this podcast is your golden ticket to catch up on all the action. Don't miss out on this extraordinary episode!
Michael Brewer- Termite Guys Brisbane
In this episode, we have the pleasure of speaking with Michael Brewer, the founder of Termite Guys Brisbane. With a family background in termite management, it's no surprise that Mike has followed in their footsteps and built a thriving business solely focused on termites. His passion for the industry is evident in his work, and he's even developed a keen interest in thermal imaging cameras. In this episode, we delve into the world of thermal cameras and discuss the ins and outs of termite management. Whether you're a seasoned termite expert or simply considering investing in a thermal imaging camera, this episode is sure to pique your interest.
Dr Dini Miller- Associate Professor of Entomology- Virginia Tech
Daniel D Dye II-Florida United States
This episode we chat to Daniel D Dye II (aka triple D) from Florida United States. Although supposedly now retired, Daniel has over 45 years of experience in the Pest Management Industry. Daniel is a bug ID guru of urban pest management, and is idolised and worshipped by so many in the industry and in particular Jay. And it doesn't take long to see why, not only is Daniel a wealth of knowledge and drive but he is also a genuine nice guy! We chat about Daniels long list of achievements, his current projects, his early childhood, ID tips and of course Jay and Daniel can't help but talk reptiles! This podcast is what Pestie Profiles is truly about "profiling the best in the pest business" and acknowledging their massive contribution to our industry.
Damian Herrington- Integrity Pest Control Mackay
This episode we chat to Damian Herrington from Integrity Pest Control based in Mackay Central Queensland. Ever wondered how to start up a pest control business without having worked previously in a pest control business? Damian shares with us how he has used his own personal values to build a business that is currently doubling it's revenue each year. Damian carries the Integrity name with him through everything he does including speaking openly and honestly throughout this podcast. We talk about his religious beliefs, juggling 7 kids and most of all how he got started. This an inspirational podcast not only for those starting from scratch but also for those that want a business that they can be proud of! Enough to even have your face all over your vehicle!!
Dr Phil Ridley- Professional Pest Manager
2023 We're back baby!
My Top Twelve tips for treating spiders
Fiji and Japan recap
Jerry Schappert- The Bug Doctor (pestcemetery.com)
To celebrate our 50th episode we've called in the big guns! So this week we chat to Jerry Schappert from The Bug Doctor based in Florida, United States. But most would know Jerry as the founder and face behind the highly popular Pestcemetery.com facebook group. We chat about his early beginnings in the pest management industry, his own pest business, why and how he started pestcemetery.com, and all the other little projects Jerry is involved in, from being an author to our industries largest virtual training platform Pestcemetery Pro. And along the way we gain an insight into the pest management culture of the United States and how Australia is so different yet so similar. This is truly an inspirational podcast with such a humble man that has had such a positive impact on the pest management industry. What better way is there than to celebrate our 50th episode by putting the spotlight on truly one of the best in the pest business!
Shaun Preston- Geelong Pest Control
Gary Journeaux-Competitive Pest Services
Varroa mite update with Ben Moore
Earlier this year NSW DPI detected Varroa mite in surveillance hives at the Port of Newcastle, and then subsequent areas following more hive inspections. NSW DPI then released the Biosecurity (Varroa mite) Emergency Order 2022 in an attempt to eradicate this parasite that has the potential to seriously impact the Australian Honeybee Industry. This week we chat to Ben Moore from Ben's Bees (our resident bee guru) to get the latest updates on the Varroa Mite outbreak status, we chat about the biology of this parasite, the lead up to where we are now, the future of our honey bee industry but more importantly what our obligations as pest managers are. What can and should we be doing to prevent the spread of Varroa Mite. This episode is a must listen for any pest manager that deals with bees and especially if you are based in NSW! Familiarise yourself with the Varroa mite emergency zone map and get the latest updates here- https://www.dpi.nsw.gov.au/emergencies/biosecurity/current-situation/varroa-mite-emergency-response
Mike Collins-AJet Services and PMANZ Honorary Life Member Award recipient.
Weeds with Porky Part 2
Talking tank mixes with Mark Linton
This episode is our third instalment of talking insecticides with Mark Linton from Renovo Technologies and this time we cover the final stage of an insecticide product- the tank mix. Whether it be in our petrol powered bulk tank, our battery operated knapsack sprayer or a pneumatic hand sprayer this is all about the solution or emulsion we have prepared in that tank. How to mix it, what to mix with it, the effects of different water types, the life expectancies of our tank mixes and even the potential effects on different surfaces. This is another technical episode which is bound to get the brain ticking and make us all realise it's a lot more complicated than we thought!
Kirrily Henry-Termitrust Dubbo
Kirrily is an inspirational single mum of three who has embraced everything the Pest Management industry has to offer. We chat about how this once butcher decided it was time to take charge of her life and fell in love with our industry in return. It’s hard not to love Kirrily’s go getter attitude and of course humour. This is probably our funniest podcast to date, which is not surprising given we were in Dubbo!!!
Di Canham- Canham Pest Management Services
Our favourite pest analogies with Trent Chapman
Weeds with Porky Part 1
David Gay- W R Pest Control
Andrew Stone-Rentokil Initial Australia
My Top Ten Tips for treating ants
This episode is the first of a series of podcasts where I turn some of my favorite written articles into podcasts. Killing ants you can see is easy!, but killing ants you can't see is the tricky part! So this episode I go through my top ten tips for treating ants to hopefully improve your success rate with managing these challenging critters!
Asita Devi Deo-Fastkil Pest Control
This week we chat to Asita Devi Deo from Fastkil Fiji, winner of Pest Manager of the year- South Pacific category and winner of the women's Excellence award. Running a pest control business with over 50 employees is challenging enough let alone having to do it in Fiji where there is no licensing body or Registered Training Organisations. That is why we see Asita so frequently here in Australia, learning as much as she can to take back and share with her team and the pest management industry in Fiji. We learn all about pest management in Fiji, the type of pests, the type of methods and we soon learn that the challenges are not much different to here in Australia. Asita Devi Deo is an absolute pocket rocket and it is easy to see why she has been recognised with so many awards over the past 10 years and been in business over 20 years!
Paul and Kylee Enwright CPR Pest Management Services
Eliza Urey-Female Administrator of the year 2022
This episode is we chat to Eliza Urey from Drop Dead Pest Control. Winner of this years PWAPM Administrator of the Year award. Eliza joins the Pestie Profiles Podcast family and gives us an insight into what it's like growing up in the pest management industry and what it's like managing a successful business for her family. We also talk about her thoughts on her first industry conference Pesticon. If you've got kids possibly coming into your business, this is the podcast for you and them!
Abby Thomas- Female Trainee of the year 2022
This episode we chat to Abby Thomas from Pianto Pest Control in Wodonga Victoria. Abby was this years winner of the Professional Women in Australian Pest Managements Female Trainee of the year category. We hear how Abby got into the pest industry, what she loves most about her job, the conference, what winning the award means to her, and of course why this little pocket rocket is so deserving of this award.
Luke and SueAnn Tysoe-Checkmate Pest Control
This episode we chat to the winners of the 2022 Australian Pest Manager of the Year Micro Business Category, Luke and SueAnn Tysoe from Checkmate Pest Control based on the southside of Brisbane. We hear about why they entered PMOY and what it means to them and it doesn't take long to soon realize why Luke and SueAnn are so deserving of this award!
Bees with Ben Part 2
This episode we continue our chat with Ben Moore all about bees. Ben actually hosts his own podcast https://www.bensbees.com.au/category/podcasts/ and literally lives and breathes everything bee related. This episode is the second installment of a series of episodes Ben and I will produce all about stinging insects. So we will touch on social wasps, solitary wasps, our native bees and of course European Honey Bees. We talk about their ecology, lifecycles, and tips on working with stinging insects. Part 2 sees us really getting into the biology of European Honey Bees and in particular swarming behavior. So if you deal with bees and want to know more this is the podcast for you.
Colin and Jodi Urey- Drop Dead Pest Control
This episode we chat to Colin and Jodi Urey from Drop Dead Pest Control in Sydney. Starting out as a husband and wife team in 2008 and growing to a team now of 30 by using a very unique strategy of engaging licensees initially rather than employees. Colin and Jodi have taken successful concepts they have learnt while working in previous industries and created an employment setting for their staff which provides support and ongoing opportunities. Colin and Jodi are definitely a dynamic duo and it's easy to see why their business has been so successful. If you've ever pondered the franchise model for your business but wanted something a bit more simplified, then the licensees concept might be for you and this podcast is definitely for you!
Bees with Ben Part 1
This episode we chat to Ben Moore all about bees. Ben actually hosts his own podcast https://www.bensbees.com.au/category/podcasts/ and literally lives and breathes everything bee related. This episode will be the first of a series of episodes Ben and I will produce all about stinging insects. So we will touch on social wasps, solitary wasps, our native bees and of course European Honey Bees. We talk about their ecology, lifecycles, and tips on working with stinging insects. Part 1 sees us getting to know Ben and begin our journey into the fascinating world of bees and in particular their swarming behaviour. And I thought I was passionate about insects and could talk but I think I have met my match with Ben but it's hard not to love his infectious personality and his passion for bees! So if you deal with bees and want to know more this is the podcast for you.
Trent and Tristen Chapman- Local Pest Experts
This episode we chat to Trent and Tristen Chapman from Local Pest Experts servicing Mid North Coast NSW. Two born and bred pestie brothers that have taken over their parents Amalgamated branch and turned it into their own very successful brand. Trent and Tristen have focused on each of their strengths, to find that harmony where two brothers can successfully and productively run a very profitable business together. Trent with his obsession with financial data analysis and Tristen with his hard working"get it done" work ethic. For such a young age, these two are truly inspiring. And of course I can't help myself, by trying to stir up a bit of brotherly banter!
Chris Mills-GC Pest Control
This episode we chat to Chris Mills who has recently been appointed operations manager at GC Pest Control. Many would know Chris from his previous roles within Bayer and Ensystex but what most don't know is that Chris has been in the pest management industry for more than 20 years. So we hear about Chris's early beginnings in pest management, his time with Ensystex and Bayer and now his role within GC Pest Control as operations manager and what motivated him to switch from working for a global entity to a local enterprise. If you want to know how to succeed in this business or any business for that matter surround yourself with the best in the business and what better way than recruiting someone that has had the liberty of doing that most of his career!
Active Ingredients with Mark Linton
This episode we continue with our pesticide formulation talks with Mark Linton from Renovo Technologies and we talk exclusively about active ingredients. The different chemical groups, their different modes of actions, and chat about some of the different properties of some of the more common actives we use. We compare UV stability, alkalinity stabilty, solubility and all those factors that contribute to the effectiveness and residual nature of some of our favorite active constituents. This episode will definitely get you thinking!!
James Sutton- Termitrust Dubbo
This episode we chat to James Sutton from Termitrust Dubbo, NSW. Although being a pestie for some time, James has only bought into the Termitrust business fairly recently but being as driven as he is, has grown it rapidly. We get an insight into owning a Termitrust franchise and what pest management is like in the central NSW region.
Jeff Futcher- Flick
This episode we chat to Jeff Futcher Branch Manager at Flick Port Macquarie. Jeff has been a pestie for more than 25 years but we hear how he was absorbed into the Flick brand from an acquisition 8 years ago and has loved his journey since. We hear about the opportunities and experiences this role has provided him, from growing the Darwin branch to his time as Branch manager in Mackay, and Northern NSW. We hear about his recruitment strategies, his team management strategies and the differences in pest management cultures within the various states he has worked.
Mark Brown - Envirapest
This episode we chat to Mark Brown from Envirapest Perth Western Australia. A previous Pest Manager of the Year winner who along with his wife Rhiannon has built a successful pest management business which also includes a big percentage of weed control. We chat about the benefits of including weed control as one of your services, millipede control using traps and nematodes, spraying equipment and of course the pest management culture in WA. This is a business that has truly competed on service rather than price!
Daniel Joseph-Platinum Pest Control
This week we chat to Daniel Joseph from Platinum Pest Control based in Launceston Tasmania. Daniel runs a very profitable pest business in a not so lucrative part of Australia. We hear how he maximizes his time as an owner operator by using a call center, survives the winter slump, markets his multiple business identities, his love of bees and we get an insight into pest management in Tasmania. This podcast is ideal for the single operator pestie that struggles to find that balance between a successful business and still have a life! It's been a long road but Daniel has just about nailed it and found that sweet spot!
Pesticide Formulations-What's in it?
Gavin Hutton-Pest Aid
This week we chat to Gavin Hutton from Pest Aid in Adelaide South Australia. Gavin is also the Australian distributor for Flowzone Knapsack sprayers. Gavin's original business EcoPest was one of the first significant business's acquired by Flick, so we talk about that and how he has also acquired several small pest business's to help bolster his current business Pest Aid. Definitely an episode for those looking at selling or buying another pest business!
Nick Peebles- Certified Home Inspections
To kick our 2nd season of interviews off we chat to Nick Peebles from Certified Home Inspections in Brisbane Queensland. Nick along with his wife, dad, mum and brother run a successful pest business with a focus on pre-purchase inspections along with some other unique services. We also chat to Nick about his time in Darwin and some of the feral animal control work that he does. Definitely a very cool episode, where we could have kept on going and still kept it super interesting!
2021 Pestie Profiles Recap
To kick the new season off, Nicky and I have a recap of our 2021 season episodes. We chat about some of our favorite episodes, we look at the stats, discuss upcoming guests and we announce the results of the favorite manufacturer and favorite sales representative questions from our rapid fire questions. As usual plenty of laughs and a few hiccups to keep it real!