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Elevate the appraisal industry

Elevate the appraisal industry

By Jeff Hicks
Best practices for commercial real estate appraisers
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Appraisal business in 2021

Elevate the appraisal industry

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What's in your stack?
Successful commercial appraisal firms provide training and software tools for success. Sales and marketing along with collaboration is key. Generate new ideas on how to better market, sell, create and distribute your appraisal product.
05:34
April 6, 2021
More right less wrong
As a CRE valuation expert, what are your goals? What do you want to achieve? What do you aspire to do? Consider using your right brain imagination for productivity.
04:57
April 2, 2021
Open to rethinking
Evolve your people who can change their minds faster resulting in better decisions. If not, are we experts in the world that doesn't exist anymore?
04:50
April 1, 2021
Out of ambition or necessity
Vendor management will add an additional hurdle for commercial fee appraisers to continue to do bank work. Learn about SOC and penetration testing. Time for appraisers to form a group to save on cost and share knowledge.
07:46
March 22, 2021
Come out of the cold
Having peer discussions provides camaraderie and insight on best practices for fee and bank appraisers. Learn about FIVA Financial Institution Valuation Advisors.
04:50
March 16, 2021
I'm swamped
The biggest issue for many commercial appraisal firms is the lack of effectively implemented technology and clearly communicated expectations.
07:24
March 9, 2021
Non-USPAP evals, opportunity for appraisers and their bank clients
Banks: "What we’re currently getting now isn’t very good." Appraisers: "We can do these profitably and without liability?" Learn things: 1. Superior option for banks, reduce “hit or miss” quality. 2. Add value for your bank clients. 3. Lucrative and scalable product for appraisers. 4. Hire non-appraisers, new entrepreneurial model. 5. Diversification improves business success and longevity. Deb Clark, MAI CEO at Eval.com and President/Chief Appraiser at MountainWest Valuations
11:46
March 9, 2021
As a commercial appraiser, don’t rinse and repeat.
Take a few minutes to learn a few things about the office market (not the obvious Covid stuff) with Carlo Bruno. Important take-aways: * What are your assumptions for renewal probability? * Understand key tenants desire for flexibility in renewal. * Evaluate their ability to have a hybrid workforce. * Renewal probability spectrum – less space going forward. * Space churn – rollover frequency increases. * Ancillary revenue stream – parking goes away. * Sublease active – case-by-case. * Disconnect between tenants, landlords and lenders. Overall take-away – understand your tenant base. Carlo Bruno, MAI (non-practicing) PwC | Strategic Initiatives, National Real Estate Director
10:16
March 9, 2021
How would it feel to have a profitable appraisal department?
Ernie Lopez,  MAI, AI-GRS, MBA, Chief Appraiser at East West Bank and  Jeff Hicks, MAI, RealWired's President discuss: How would it feel to  have a profitable appraisal department?  www.RealWired.com
09:15
March 9, 2021
Appraisal Reviews: The regulations are clear. Competency.
Heidi Lee, MAI, YouConnect’s Chief Compliance Consultant and Jeff Hicks,  MAI, RealWired's President discuss: Getting the "right" appraiser to do  your reviews, either in-house or external to the bank. www.RealWired.com
11:37
March 9, 2021
Ordering evaluations. Are you doing it right?
Heidi Lee, MAI, YouConnect’s Chief Compliance Consultant and Jeff Hicks,  MAI, RealWired's President discuss: As an appraisal manager or chief  appraiser, how are you handling your evaluations? www.RealWired.com
13:56
March 9, 2021
Bank Mergers: Roller Coaster Change to Appraisal Departments
Heidi Lee, MAI, YouConnect’s Chief Compliance Consultant and Jeff Hicks,  MAI, RealWired's President discuss what to expect pre and post-merge.  www.RealWired.com
09:53
March 9, 2021
Chief Appraiser's No. 1 Stress, Lender Push Back
Heidi Lee, MAI, YouConnect’s Chief Compliance Consultant and Jeff Hicks,  MAI, RealWired's President discuss Chief Appraiser's No. 1 Stress,  Lender Push Back. www.RealWired.com
09:01
March 9, 2021
The best way to review appraisals
Rob Landis, Owner, Commercial Appraisal Management at L-CAM and Jeff  Hicks, MAI, RealWired's President discuss: The best way to review  appraisals. www.RealWired.com
05:40
March 9, 2021
A Week of Mondays
Why are your risk evaluation groups swamped? Are you getting everything you need with your appraisal environmental workflow platform? Buy back your time with YouConnect.
04:13
March 9, 2021
Be inspired, not tired
The appraisal industry is dying… or is it? How are industry is lacking the confidence to change. The confidence to embrace technology. Especially collaboration with your employees. Aspirational goals. Opportunity is where you look.
05:26
March 1, 2021
Your appraisal department is overworked
No. 1 frustration, RMs lack of details. Manage the process. Phone tag not a fun game. Appraisal and environmental platform solution, YouConnect.
03:41
February 25, 2021
2 Most Powerful Words
Start asking the question, what if, how about and should we? An appraisal platform will bring productivity meeting SLA requirements, transparency and confidence from the lending side.
04:11
February 19, 2021
Appraisal business in 2021
Have as many conversations with your customer as possible. Participate in your customer's community. Get of your own head and listen to your clients.
06:02
February 15, 2021
The leadership difference for appraisers
Move away from a transactional management style of micromanagement. Move towards transformational leadership style and encourage staff ideation. Stop the chronic, "I'm swamped."
05:21
January 31, 2021
Does it matter?
Commercial appraisers knew a lot of stuff that other people don't know. Take an honest look where you out are in your career, consider a huge infusion of motivation, excitement and productivity mojo. What you do as an appraiser matters.
04:35
January 17, 2021
Making the donuts
Do you find yourself energised excited about creating your appraisal product? Service your client innew and fun ways, revamp your format, reposition your value prop. Offer some new products. Make some new donuts.
07:06
December 12, 2020
Frictionless appraisal department
For those responsible for valuation in banks, avoid lender pushback friction. Use appraisal workflow to facilitate cooperation with SLA metrics and performance benchmarks.
05:07
December 8, 2020
Constantly inundated by questions
How do you effectively answer questions from your lenders, reviewers, auditors, regulators and upper management? Buy back your time with an effective appraisal workflow software platform.
04:13
December 8, 2020
Making decisions with imperfect data
Commercial appraisers biggest challenge is to spend more time on the valuation. Create a quarterly game plan. Create momentum. Make a plan.
05:39
December 1, 2020
Appraiser sell confidence
Commercial appraisers create confidence to facilitate buyers and sellers moving to a successful conclusion. Creates deal flow facilitating economic stimulus for many channels.
06:30
November 14, 2020
Avoid buyer's remorse
Myth 1: Switching to the established players new platform is the path of least resistance. Myth 2: Appraisal workflow platforms are all the same. Myth 3: No one ever got fired by going with IBM.
04:58
November 10, 2020
Appraisal success or unconscious failure
Are you self sabotaging your commercial appraisal firm? Considered great communication, lifelong learning, passion for problem solving, trust, invest in tools, aligned interest and process for collaboration.
06:24
November 4, 2020
5 top strategies for great comps
Comps should always follow a formula, identify specific mandatory fields, use voice dictation, confirm sale with text or email and QC.
03:05
November 2, 2020
How to fix appraisal commoditization
Don't get stuck in the sea of sameness, differentiate your appraisal firm. Career extender, young talent attractor, relevance enhancer.
05:24
November 2, 2020
Make your appraisals (in)credible
Write commercial appraisals with good flow, structure, communication style, supportive data, analysis and conclusions.
06:02
October 30, 2020
My opponent is my laziness
Marie Kondo your office and throw away the old including an old mindset. Does appraising spark joy?
03:54
September 23, 2020
Don't make me think
Dr. Seuss helps us to simplify our commercial appraisals. "So the writer who breeds more words than he needs, it making a chore for the reader who reads." Write it like you want to read it.
03:16
September 9, 2020
Steady Conscientiousness
Commercial appraisers are objective thinkers and perfectionist, which can often be to our productivity detriment. DiSC highlights our strengths and weaknesses.
03:11
August 31, 2020
Elevate the appraisal industry
We can recapture our voice and respect but we need to bring some energy to promote our industry.
03:34
August 16, 2020
New Focus
Jack' excited to take on the challenge to improve his people, process and product before selling his commercial appraisal firm.
04:01
August 3, 2020
What's your superpower?
Reach back to your entrepreneurial superpower when you first started your commercial appraisal firm. Prioritization, manage time and document.
03:15
July 20, 2020
It's go time
What's the first thing a buyer of your commercial appraisal firm would change? Celebrate wins and productivity planning. Let go of resistance, reluctance and resentment.
02:48
July 8, 2020
It's getting harder to be a commercial appraiser
Moving toward productive change like a lighthouse. Find new clients improve processes and you are appraisal product.
03:27
June 23, 2020
Don't ask why
Asking what" questions is way more productive than asking "why" questions. "What" can you do to improve the productivity of your commercial appraisal firm? #Teamwork #Optimism #Productivity #Commercialrealestateappraisers #Officeculture
03:52
June 9, 2020
White Belt
What's your business age? Think like a white belt, a beginner. Do you take the opportunity to improve your commercial appraisal product or just kick the can down the road?
03:11
May 25, 2020
We have a problem
Cyber security for your commercial appraisal form is a big deal. Take it seriously. Invest in an MSP in document logins and passwords.
03:56
May 11, 2020
Collateral still matters
Fee apraiser's should discuss the health and economic crisis impact on market conditions even if it's inconclusive. What's its potential impact on collateral? Good time to communicate more to your readers.
05:41
April 27, 2020
Pick up the pace
Commercial appraisal firms need to design a clear daily, weekly, monthly and quarterly operational cadence. Improve your processes no matter how good your appraisals are.
03:50
April 16, 2020
Get back JoJo
Our work ethic as commercial valuation professionals is still there, it just might need to be re-energized. Get back to basics. Get back to where you once belonged.
02:59
March 31, 2020
Your education ain't complete
Commercial appraisers should look to the accounting industry to recognize the rapidly changing skills and competencies the practice of accounting requires today and the future. The model is adaptive and flexible.
03:36
March 18, 2020
Commercial Evaluations, a perspective
Commercial fee appraisers are the best to provide this product for their bank clients. Many firms don't provide evals, missed opportunity? Report format best practices are also discussed.
04:26
March 4, 2020
Are you agile?
Collaborative productivity with your staff to change how your appraisals are sold, developed and distributed with a singular focus on the client.
03:49
February 21, 2020
Risk, tell me about it
Should commercial appraisals emphasize a particular client's risk perspective? Chief appraisers want a duscussion of the market position of the subject. SWOT analysis highlights a subject's risk, important for bank loan origination and due diligence for buyers.
03:35
January 30, 2020
Year of opportunity or 12 calendar months?
Are you going to kick the can down the road or Implement new productivity changes in your appraisal firm?
03:13
January 3, 2020