Christine Hall has 30+ years of health administration management experience. She is Certified in Healthcare Compliance (CHC), a Certified Professional Coder (CPC), a Certified Professional Biller (CPB), a Certified Professional Medical Auditor (CPMA) a Certified Risk Coder (CRC) and a Certified AAPC Instructor. She is a skilled educator, national public speaker and subject matter expert. Christine has a strong core in all risk adjustment models, ethics and regulatory affairs, healthcare compliance, ICD-10 coding, practice management, revenue cycle management and Telehealth. She has had the pleasure of working with many of the gold star standard organization in healthcare.
Candace Altschul is the Chief Opportunity Officer at AchieveAbilities, a vocational agency serving adults with disabilities. Candace has spent the last 10 years dedicated to the field of vocational rehabilitation, individually as an employment and benefits specialist, and currently on a larger scale creating an environment where both clients and service providers can thrive. Candace works daily to develop and maintain trustworthy relationships and foster connections at work and in the community.
Mark Maher is the Business Development Manager at Beyond Botanicals, a CBD oil manufacturer. He also does freelance consulting work in the areas of manufacturing, GMP Compliance, process and procedure development, and personal finance.
His past experience as an EMT, educator, and sports team captain have instilled a sense of duty and leadership that he seeks to cultivate in each client he works with. Mark believes that the success of a team and enjoyability of a workplace are both dependent on good leadership, the basis for any accomplishments.
Beyond Botanicals is the first hemp manufacturer to be licensed by the state of Connecticut, and has been voted the #1 CBD in the state by CBD breaker.
Mark lives in Connecticut with his fiancée and their German Shepherd. In his free time, he enjoys hockey and hiking, as well as collecting bourbons, meads, and absinthes.
Mike Barbaro is a retired football referee. In this podcast, Mike will provide you a great insight into his passion for becoming a highly respected referee. Pay close attention to his approach to both the game and his crew as it will demonstrate his effective leadership skills and teamwork with his fellow officials.
Mike wanted to be a football coach but his job and career would not allow him to coach. So he did the next best thing and became a high school football official, which he started in 1980. Mike quickly found out that being a football official was not as easy as it looked. However, it became his passion to excel at it.
After 2 seasons of officiating, the Commissioner, Vin Reilly asked him to do some youth and freshman games as the white hat (referee) and he loved it! Then Mr. Reilly started to schedule him as a varsity referee working prep school games in South Kent, Westminster, and Canterbury. Mike didn’t care because he wanted to refine the craft of being a referee.
Mike was an on-field official for 35 years. He worked his first state championship game in 1988. Throughout his career, he worked 6 State Championships and 5 quarter-final or semi-final playoff games.
Mike was responsible for teaching new officials for over 20 years. He really enjoyed teaching others and watching people get the officiating bug just like him.
He served as President of the Board in 1989 and served many years on the board of directors. This coming season will be his 41st season on the New Haven Board. He is currently on the Better Officiating Committee and still stays active as an observer of game crews.
Throughout Mike's career he has received the following awards and honors:
o Gene Casey National Football Foundation Official Recognition Award in 2006
o I was elected into the East Haven High School Hall of Fame in 2009
o The Vincent J. Reilly Distinguished Service Award 2010
o I was elected into the Connecticut Football Officials Hall of Fame in 2010
o The David Holdwright Profiles in Courage Award in 2013
o The National Football Foundation Distinguished American Award 2016
Biography of Viking Beauty Secrets Founder Eha Urbsalu
Eha grew up in Estonia, a small country below Finland, between Sweden and Russia. As a child, Eha spent a lot of time with her grandmother, who lived in a small island between Sweden and Estonia called Hiiumaa. The island is known for its green nature and unpopulated areas and holds one of the top spots for the cleanest air in the world.
Growing up in Northern Europe, Eha never thought about the words “organic” and “clean beauty” – it was just “normal”. She used local, natural skincare products made from plants native to the Nordic lands, full of Nordic super antioxidant berries which have been used for skincare and health benefits for centuries.
At 17, Eha became one of the winners of the Miss Estonia beauty pageant. Shortly after, she won the Supermodel of the Soviet Union title and at 18 came to the United States and was top 4 of the Supermodel of the World competition.
This started many years of modeling and acting around the globe. Eha eventually settled down in New York City and finished her bachelors in Arts from SUNY, summa cum laude.
However, throughout traveling the world, Eha became more and more aware of the chemicals that especially in America are used in our food and also in skincare products. This prompted, after years of skincare research, Eha to start her own skincare brand, Viking Beauty Secrets, using the Nordic superberries as main ingredients, with the exception of the certified organic Face Scrub, which also uses Icelandic Black Volcanic Sand to draw out the impurities, while many scrubs in the US still use plastic microbeads, which harm our fragile marine life and later humans ingest them through food sources. And with so much confusion about “green” and “clean”, Eha went one step further, and have all of the Viking Beauty Secrets products Greenlife Ecocert COSMOS certified.
Eha and her cousin, international swim champion Merle Liivand, who is also the Director of Sustainability of Viking Beauty Secrets, are also advocates for clean oceans and clean water. Eha made sure that Viking Beauty Secrets is a sustainable skincare company, which uses only green energy when manufacturing and uses glass bottles for the creams and recycled post-consumer material for the scrub tubes, with all packaging being 100% recyclable.
Eha is also a published songwriter and has won several awards as a filmmaker. She currently lives between Estonia, Florida, and New York City.
Merle has two passions, which she demonstrates extremely well. She has a love for the water and swimming. That love for swimming in the open waters has fueled her other passion of "Saving the Oceans". In this podcast, she will explain how some sun blocks are destroying the coral reefs and how pollution is starving the oceans of oxygen. She works closely with Viking Beauty to help eliminate these problems. She recently partnered with ZenWtr.
Merle Liivand is a national Estonian competitive swimmer, Model, aquapreneur, SWIMERA CEO, AMBASSADOR, Triathlete, International Spokesperson and open water swimmer from Tallinn, Estonia. She is known mostly as an MODERN DAY LIFE MERMAID and ICE Princess who never stops exploring a life and passion towards to WATER WORLD. She works with many successful brands like FINIS, DERMASPORT, TRISWIM, and FOGGIES. She has featured in many Swimming technical videos like Goswim.tv, Swimspire and Usa Swimming.
From On early age she loved to be active and sportive. Her mum Jaana put her to Modelling, Talent and Dance school SEMOLEN even before she finished kindergarten. There Merle had a chance to Dance as a cheerleader to the famous basketball team KALEV and take part in many filming, theatre and art classes. Many famous Estonian actors like Hendrik Norman, Mait Malmsten, Merle Palmiste were one of the first teachers who taught and guided Merle at her early age. On the age 11 she was spotted at TOP Olympic Centre by her coach Heidi Kaasik who invited Merle to join a swim lesson. After one year under coach Kaasik she made it to top 3 on Estonian Youth Nationals on breaststroke events.
During her career she has taken many hits and successes that she loves to share with kids and adults on the TALKs around the schools, events and podcasts. On her spread time she enjoys teaching and advocating Mermaid Swimming. In 2015 she was First Estonian who made it to the tv show “Good Morning America” together with World of Swimming Mermaid School.
In 2014 she took part in the 100x 100 yards record swim on “Swim with MIKE” event. Liivand has won many International Medals during her career. She´s a 3 time Baltic Champion, 2 time Silver medallist in WORLD Ice Swimming, 2 times Florida Winter Champion, 10 km Open Water Worlds Qualifier and Rio Marathon Swimming Olympic Trial swimmer. She is a delighted philanthropist who has been leading many Ocean Clean Ups, health charity and drowning prevention events around the world.
MerleLiivand broke her own world record by completing a 30 km Mermaid Swim in 9 hours 19 minutes on April 17th in the choppy waters of Miami Beach, Florida. It was her third consecutive record-setting swim after her initial 10 km Mermaid Swim in Redondo Beach, California in 2 hours 54 minutes in 2019 and her 6 hour 8 minute 20.6 km Mermaid Swim in South Point Park Pier in Miami in 2020.
With her passion to Sport and Swimming Mayor Dan Gelber proclaimed Merle Liivand Day on April 17th !
Past couple years Merle lives and trains in South Florida, Fort Lauderdale/ Miami .
Facebook link https://www.facebook.com/merle.liivand
Instagram link https://www.instagram.com/aquamjerle/?hl=en
Here is a link to her ZenWtr campaign : https://www.instagram.com/p/CP2w5_eJ1cs
Automation is becoming more prevalent in today's world. It is becoming a necessity as the dynamics of the workforce are changing. While it might displace some workers, the benefits are significant. There have been many phases of the Industrial Revolution and we have survived each one of them. Check out the Four Industrial Changes to get a better understand of how innovation has changed the world over the years.
Automation replaces a lot of repetitive operations but it can not replace processes where critical thinking isn't required.
For more information, go to: https://urjustanumber.com/2021/06/07/automation-is-necessary/
A tragic airplane crash happened in 2019 and the NTSB report was recently released. It was determined to be a pilot error. Since Henry Draughon is a former Naval Aviator, he is qualified to comment on the findings, which he does in this podcast. He understands the need to follow processes and the value of a checklist. He has taken that knowledge and experience to start his own process improvement business.
Dr. Zelem is a retired surgeon but remains active in the medical community. He is an advocate for improvement in hospitals, especially in the business aspect of the hospital such as revenue integrity.
Dr. Zelem and Henry will discuss how the value of processes and checklists are paramount in aviation. They both want to see that type of mindset incorporated in the medical field.
For additional information, please go to: https://urjustanumber.com/2021/06/01/healthcare-lessons-from-the-cockpit/
Max is just starting out on his career but he definitely knows what he wants to accomplish. He has the tenacity to succeed. He knows what he has to do. His story is quite interesting and has a good outlook on accomplishing his goal.
"Maximilian Turner is a process improvement specialist on a life mission to improve the processes of the world and help people get value in their lives. Maximilian’s zone of genius is in identifying root causes to problems caused by process issues. Maximilian has held a variety of different positions in business, higher education, and government administration. He has a Bachelor of Science degree from UW-Madison. To answer your question about his name, you may call him Maximilian or Max."
To view his contact information, please go to:
Henry Draughon is a former Naval Aviator (F4 Radar Intercept Officer) and Air Traffic Control Officer. He has a Masters in Business Administration and Communications. He has an extensive background in information technology, project, and process management.
He is currently president and owner of Process Delivery Systems, a business process optimization consulting firm. Process Delivery Systems, (PDS) helps clients identify and document their key business processes and align policies, processes, personnel, and resources for fast and effective execution.
To learn more and to obtain links to Henry's LinkedIn and website, please visit:
Andy Towle started his photography career in the Air Force, where he realized he really liked it. Regardless of all the hurdles, he encountered in life, he never lost sight of his dream. He stayed in some form of photography for his entire life. Even now, in retirement, he's following his dream. He is constantly looking for that "once in a lifetime" picture. He has two websites where his pictures are located.
In this podcast, Andy talks more about leaders, good and bad teamwork, and how personalities affect leaders and teamwork.
To learn more about "Following Your Dreams" and for the links for Andy's pictures, please click here.
Andy Towle started his photography career in the Air Force, where he realized he really liked it. Regardless of all the hurdles, he encountered in life, he never lost sight of his dream. He stayed in some form of photography for his entire life. Even now, in retirement, he's following his dream. He is constantly looking for that "once in a lifetime" picture. He has two websites where his pictures are located.
The podcast with Andy is broken down into two parts. This podcast is about Andy's life journey in his photographic-journalist career. He will explain all the places he worked and how uneasy things can be in the newspaper industry. He is a man of his word and he is willing to stand up for what he believes in.
To learn more about "Following Your Dreams" and for the links for Andy's pictures, please click here.
Experience and perception play an important role in overall life. Many of the decisions a person makes in life are based on both their experiences and their perceptions. As a leader, there's more than just knowing how these affect your decisions and leadership style. An effective leader needs to learn how to understand the perceptions of the team. Only when you see things through their eyes, can a leader truly manage the perceptions of the team.
To learn more, go to Perception & Experience blog post on Your are Just a Number.
When Jamie first went into a leadership role, he thought he needed to have all the answers for his team. However, as time went on, he realized the key to effective leadership is communications. And the communications has to be both ways. Not only does he need to explain to the team the goals and the reason behind them, but he also wants his team to communicate their concerns and ideas. He understands the success of teamwork.
As Jamie looks back on his journey, he is thankful for all the opportunities that were given to him to grow. Just as he has matured, so has his leadership style. He believes leadership is a lot like parenting. You incorporate the good things that your parents did and remove the things you didn’t like about what they did. He thinks leadership is the same way. You take something from a leader you admire and try to incorporate it into your style. Likewise, you don’t adopt a trait or style that you did not like, even if it is someone you admire.
In his time in the workforce, Jamie has shown an ability to work with and to develop teams that achieve top performances.
In 1996, Jamie joined Endicott Financial in Butler, WI. After a short time, he was tabbed by ownership to be part of the team that would open their Madison, WI office. There Jamie worked with existing brokers and took on the task of training new brokers. Jamie went on to co-author their training manual for the onboarding of new brokers.
Next, Jamie joined Enterprise Rent-a-Car. Jamie started as a car porter in the early 90s. He was able to work his way up to a Branch Manager. Along the way, Jamie cultivated many relationships with insurance agents and car dealerships. It was these relationships, as well as team development, that allowed Jamie and his team to receive numerous awards from corporate. He also developed several employees that would go onto prominent roles within Enterprise, including 2 employees that would go onto becoming Area Managers.
Jamie furthered his career by joining Chase Bank as a personal banker. There Jamie worked with the branch employees to build his customer base to be recognized as a top-performing banker. The next step for him was to become a Branch Manager. Once again, he showed the ability to successfully assemble a strong team. He started off at one of the smaller branches and through team development, was able to become a Branch Manager for the 2nd largest branch Chase had in Wisconsin. Along the way, Jamie and several members of his team would receive awards from corporate for their performances.
Presently, Jamie the supervisor of the dock for the US Postal Service. He has built a successful team of veteran employees. They appreciate that he listens to them and is willing to incorporate their ideas. It is his communication skills that allowed him to excel in this position.
Carrie Mess is a mom, advocate for agriculture and a Wisconsin dairy farmer. She has been using social media to connect with consumers for over 10 years via her Dairy Carrie blog and branded social media platforms. She also consults with farms and small businesses to help them develop their own voice in the digital world.
Carrie is a founding board member at Dairy Girl Network
Want to know more about Carry Mess, check out her about page: https://dairycarrie.com/about/
Diary Girl website: https://dairygirlnetwork.com/
As a Red Cross volunteer, I feel it is important to share what the Red Cross actually does for our community. They are the leaders in the community when a disaster occurs. Plus, they serve a vital role in collecting and distributing blood for the needs of people. In this podcast, Kyle will explain the three sectors of the Red Cross and how volunteers play such a significant role.
Kyle Kriegl, Southwest Chapter Executive Director, American Red Cross of Wisconsin
Kyle has been with the Red Cross since 1997. In that time, he has been a program director for disasters, health & safety, and Service to the Armed Forces, plus he has led three different Wisconsin Chapters. Before coming to the Southwest Wisconsin Chapter in late 2020, he led our Northwest Chapter based in Altoona. Kyle and his wife have family and professional connections in the Madison area, and he said he looks forward to the chance to "do great things" with the team and supporters in the Southwest Chapter.
The American Red Cross prevents and alleviates human suffering in the face of emergencies by mobilizing the power of volunteers and the generosity of donors.
The American Red Cross, through its strong network of volunteers, donors, and partners, is always there in times of need. We aspire to turn compassion into action so that...
...all people affected by disaster across the country and around the world receive care, shelter, and hope;
...our communities are ready and prepared for disasters;
...everyone in our country has access to safe, lifesaving blood and blood products;
...all members of our armed services and their families find support and comfort whenever needed; and
...in an emergency, there are always trained individuals nearby, ready to use their Red Cross skills to save lives.
Microfilm no longer serves as a viable method for distribution in today's digital world. However, microfilm still plays a vital role in record retention especially with land records and pharmaceutical companies. John's family developed a process called eBeam technology that converts digital images to microfilm.
In this episode, John will explain the viability and need for microfilm in today's digital world. You will find it interesting how John adapts his leadership style to the needs of his teams.
A proven general manager with extensive product and business development experience in high tech, publishing, and government contracting environments. Highly effective self-starter in leading cross-functional operations, project management, vendor, and client relationships.
Manager of Business Development
Innovative Document Imaging LLC
- Advocate Business Development opportunities for Innovative Document Imaging ( IDI )
- Administer US Government registration, compliance, and contracts management for IDI
- Established the IDI Connecticut Conversion Center known as eBeam Imaging
- Superintend day to day operations for eBeam Imaging
- Manage Advanced R&D projects including Electron Beam and Dosimetry Technologies
eBeam Film LLC
• Manager of day-to-day operations and business development for eBeam Film.
• Established a five-year service contract with a major government agency.
• Collaborated with the government agency to set up appropriate employee security clearances
• Established Cyber Security Policies for handling Classified Materials
• Authored the company Emergency Occupancy Manual and Physical Security Manual
• Managed and provided input to the companies Cybersecurity Compliant Computer Security Manual
• Implement all Physical and Cybersecurity improvements
John volunteered as a Youth Sports Coach for both Basketball and Baseball
For additional information visit his LinkedIn page: https://www.linkedin.com/in/john-grosso-32917353/
Leadership is easier in a volunteer organization because the volunteers already have passion regarding the purpose of the organization. They want to help out! Yet, it still has its challenges. Brenda strongly believes adaptability is important. She compares leadership to sports in that if you want to be good you need to practice. As she puts it, there are trials and errors in leadership.
Brenda Collins is the Executive Director of Pregnancy Helpline of Madison where she helps families in need by providing them with essential items to care for their baby. She is a dynamic and resourceful leader, with over 20 years of experience in leadership roles with a variety of organizations in the church, community, owning her own business, and through the Miss America Organization. Brenda resides in Portage with her husband and two sons. She enjoys being outdoors hiking, kayaking, disc golfing, and camping.
Pregnancy Helpline: https://pregnancyhelpline.org/
Jeremy is the 5th generation in a farming family. However, with the decline of the farming industry in the 1990s and his passion for the digital world, his journey to becoming the Director of Trust Ladder Marketing is both interesting and impressive. He never let failure detour him as he believed his positive attitude helped him the most. The encouragement he received from his family and friends was instrumental to his success.
Before becoming the Director of Trust Ladder Marketing in 2013 Jeremy ran 3 other businesses in the investment, insurance, and telecom sectors. Was a consultant to businesses in the telecommunications and financial services fields and has over 20 years of experience as a consultant, entrepreneur, and business owner. Jeremy got his start as a business owner at the age of 22 when he started Custom Communications. A telecommunications company that installed computer and phone technologies for businesses and local governments. Jeremy's second endeavor was New Path Financial Educators a non-profit with the goal of educating families about money. After 15 years in financial services, Jeremy decided it was time for a new challenge, and as Director of Trust Ladder Marketing, he collaborates with small business owners, non-profits, and medium-size companies to help them navigate marketing their businesses online and off.
My desire to help women struggling to find independence after surviving domestic abuse is personal. I have experienced the stress, trauma, and anxiety associated with abuse. These experiences have had an enormous influence on my dedication to helping other women. I have overcome many obstacles to become the successful, confident woman I am today. I firmly believe every woman should be given opportunities to rise above their circumstances and have a safe and comfortable home for themselves and their children. My goal for Felicia‘s Donation Closet is to provide the basic necessities for women who are on a path to a new and hopeful future.
FELICIA'S DONATION CLOSET MISSION
Felicia’s Donation Closet is a non-profit organization that helps women prepare themselves for society. The first step to becoming successful in the world is to have a sanctuary. Creating positive energy in the home, transfers into the world. Our mission is to create a safe space for domestic abuse survivors and helping them get a hand up in life. Having a safe home will create the confidence to overcome the challenges in life. We are currently serving Madison WI and surrounding areas.
We work tirelessly to locate and deliver much-needed items for families who are moving from the shelter into their own apartments.
We partner with Shelter from the Storm Ministries to connect with families who need our support.
Brian Cui is an entrepreneur in his quest to provide free information. First, it was the many Facebook groups he has started with medical coding information. Then he branched out into podcasting. Now he is researching, purchasing the equipment to provide information in the video world. What truly makes him exceptional unique is that he is willing to help others in the endeavors of podcasting.
Medical Coding Geek was created in a response to a pivotal change in Medical Coding, the transition from ICD-9 to ICD-10. What started out as a solo tutoring opportunity has grown to be a social media brand.
Founder and Operator
Brian Cui, RHIA, CDIP is an HIM professional with more than 18 years of experience in a variety of roles in health information technology, clinical documentation improvement, adult education, and auditing.
Brian holds a bachelor of science in Health Information Management from Florida International University, and is credentialed as a Registered Health Information Administrator and Clinical Documentation Improvement Practitioner from the American Health Information Management Association.
Brian is the Facebook group administrator of Medical Coding Geeks, RHIT & RHIA Exam Support, and the Clinical Documentation Improvement Network.
In 2017 he became the creator and host of Not Elsewhere Classified, a podcast created to share stories and insights from professionals in the medical coding, HIM, and CDI community.
He is an advocate for HIM professionals in the Clinical Documentation Improvement Industry. He serves as a mentor for the American Health Information Management Association.
His goal for Medical Coding Geek is simple, promoting the people who make up a medical coder.
Articles and Interviews
What do you do after you FAIL your Medical Coding Exam?
Get a job in Medical Coding with LITTLE or NO EXPERIENCE.
Know your Niche with Brian Cui, RHIA, CDIP - The Coding Industry
Shaun Finley is the Director of Golf at the "Oaks" golf course located in Cottage Grove, Wisconsin. He has the ability to coach golf regardless of where your game is. He wants to understand your purpose, driving force, expectations, limitations, and what motivates you in an effort to tailor his lesson to the individual. As an instructor, he knows that every person is unique as to where their golf game is and their ability to change and adapt.
Shaun believes to be a good leader, you have to be a good team player. That philosophy is very evident as with the staff at the Oaks Pro Shop.
Born and raised in Watertown, Wisconsin, Shaun Finley has been playing golf for more than 25 years. He graduated from the University of Wisconsin – Eau Claire with a degree in Business Administration.
In 2008, Finley was elected into membership as a PGA Class A golf professional. In addition to The Oaks Golf Course, he has worked at various golf facilities including Watertown Country Club (Watertown, WI), The Hideaway (La Quinta, CA), and Palm Valley Country Club (Palm Desert, CA). Finley has been teaching lessons for 12 years and continues to develop his vast knowledge of the swing. He believes it is important to keep lessons simple while addressing areas of improvement and focusing on patience.
Finley aims to make students successful by:
Understanding student goals.
Understanding student learning styles and matching his teaching approach to that style.
Keeping lessons simple while identifying areas for improvement.
Creating a success plan that is attainable for the student.
Giving students the ability to self-diagnose while playing or practicing on his or her own.
Breaking an old habit or developing a new skill takes time. It is not something that can be mastered without continued effort. In my mind, everyone has a unique way to learn, and it is important for me as an instructor to pinpoint my student’s learning style. I must tailor each lesson to maximize my student’s ability to succeed.
— Shaun Finley
There is a saying that you can't see the forest through the trees. However, a visionary just might actually see the forest through the tree.
In this podcast, Tim will share his skills and experiences in creating a successful log exporting company. Tim never saw himself as a leader. He sees himself as a take-charge type of guy. And in this podcast, you will hear that he does take charge of a situation, yet he also takes into account the concerns of others. So people indirectly looked to him for his leadership.
Remember, you don't make yourself a leader, others do!
Tim Sprink is an owner and managing partner of International Veneer & Timber (IVT), a company specializing in hardwood log procurement with export sales around the globe. Tim has worked in the forest timber industry since earning a bachelor’s degree in Forestry and Business from the University of Wisconsin Stevens Point in 1989. His career background was with private industry wood manufacturing companies until starting his own log exporting company, IVT in 2009. Today, Tim stays engaged in a growing company with a portfolio of foreign partnerships, domestic and international wood production facilities, site locations in four U.S. states and Germany along with hardwood log procurement in a vast portion of the Eastern U.S.
The focus of IVT is to provide “wood to the world” and continues to grow and expand through the shipment of hardwood logs by container to direct manufacturers around the globe, including their partner companies in the US and Europe. Their success is driven by dedicated employees with a vast knowledge of wood science and natural wood manufacturing backgrounds in both lumber and veneer. With the great advancements in communication technology, IVT looks to be on a path of continued growth for years to come. The world’s manufacturing may be in all corners of the globe but the available wood resource here in the US leads the way in the supply chain. Recently, Tim’s son William has joined the company and the two hope to see the success and dedication of IVT carry on for future decades.
In this podcast, Alicia Olsen will explain her journey in the teaching world. She will explain the differences and challenges from elementary to high school. She believes in relationships and demonstrates emotional intelligence. She has read many books in her quest to become a better teacher. One of the books she refers to is "The Four Tendencies" by Gretchen Rubin, which explains the 4 types of expectations.
Alicia Olsen is a cross-categorical special education teacher and case manager at James Madison Memorial High School in Madison, Wisconsin. She has 11 years of experience teaching at the elementary level and is currently in her first year working with high school students. Alicia is making this transition to her new role during the COVID-19 pandemic which requires her to build connections with her new colleagues and students in a virtual environment while schools are closed. Alicia lives in Madison with her husband and two-year-old daughter.
In this podcast, I am being interviewed regarding my credentials as a leadership, teamwork, and process improvement coach. You neither have to be a renowned expert nor a big company to have the knowledge and experience to help others achieve their goals.
Jim Zelem is a former VP of Operations who transitioned to be an effective leader that coached many successful teams. Jim started his career as a simple factory worker who held many positions such as Industrial and Manufacturing Engineer as he worked his way up to VP.
His inquisitive nature and troubleshooting talents were instrumental in him obtaining his EE degree. He became very proficient with process improvement. It was through process improvements that allowed him to get leadership buy-in and build successful teams.
Jim strongly believes that experience is a great teacher as it helped him throughout his career. He believes his experiences in leadership, teamwork, and process improvement techniques can definitely help others. Jim created a blog site “You are Just a Number" (urjustanumber.com) to share these experiences and has opened the blog site for others to tell their story as well.
He firmly believes everyone has a story to tell that can help others. He launched a weekly podcast (https://anchor.fm/jim-zelem) in which he interviews people dedicated to leadership, teamwork, and inner drive.
Additionally, Jim has written a book “Stepping Stones of Leadership” that lists some essential steps that he believes will guide you on becoming an effective leader. Every step is supported by stories of his own personal experiences. He is presently working on his next leadership book with more stepping stones that will detail his journey from process improvement to teambuilding.
Jim currently resides in Madison, Wisconsin. He loves sports as he officiated high school football for 18 years. Jim still remains active as he volunteers for the Red Cross and the Senior Center. He enjoys walks in the woods, swimming, and golf.
· Streamlined, re-engineered workflows, and build teams to achieve a 50% throughput improvement and reducing errors by 50%
· Developed self-directed work teams using employee empowerment, combined with goal setting and performance metrics to increase throughput by 22%.
· Implemented a process engineering program including performance measurement, workflow environments, and standards, increasing efficiencies from 65% to 90%
Podcast - https://anchor.fm/jim-zelem
Blogsite - urjustanumber.com
LinkedIn - https://www.linkedin.com/in/jim-zelem-bab0963/
Contact - firstname.lastname@example.org
Glenn Krauss is an avid CDI supporter. His passion for making CDI the best can be heard throughout this podcast. He speaks to what he sees the problems to be, and his ideas for improvement.
Glenn Krauss is a well-recognized and respected subject matter expert in the revenue cycle with a specialized emphasis and focuses upon collaborating and working closely with physicians in promoting, advocating for, educating, and achieving sustainable improvement in clinical documentation that accurately reflects and reports the communication of fully informed coordinated patient care. His experiences include working with a wide variety of healthcare systems spanning the entire spectrum ranging from critical access hospitals, community hospitals, Federal Qualified Healthcare Centers to large academic medical centers and fully integrated healthcare systems. He possesses twenty-five-plus years of progressive practical hands-on experience in clinical coding and documentation improvement, subscribing to the philosophy that quality of medical record documentation strongly correlates with the overall quality of care achieved and the overall achievement of a high-performing revenue cycle. Glenn has demonstrated the unique skill sets and core knowledge of principles and standards in best practices of clinical documentation, effectively and successfully driving physician engagement through proven strategies that create and foster a sustainable model for clinical documentation improvement. What sets Glenn apart in the clinical documentation improvement arena is the recognition of clinical documentation effectiveness, accuracy, completeness, and contextual consistency as fundamentally integral and intertwined with all components of the revenue cycle. He has conducted encompassing assessments of CDI programs utilizing a unique approach that embraces the concept of holistic documentation improvement that incorporates elements of complete, accurate, and consistent documentation in support of quality patient care, medical necessity, and optimal coding and reimbursement with financial and compliance integrity. Glenn is a professional speaker, sought after for speaking engagements throughout the country on a wide variety of cutting edge thought provocative clinical documentation improvement topics and subjects. Glenn has served on the ACDIS Advisory Board as well as founded the WI ACDIS Chapter, leading a highly active chapter for six years. The inspiration for the creation of a LinkedIn page titled Physician Documentation Improvement- A New Paradigm is the goal of creating a forum for sharing thought provocative ideas and concepts on all things CDI including an awareness of the opportunity to transform the profession of CDI into one that truly supports the patient and the overall healthcare delivery model.
To view Glens article listings, speaking engagements, certificates, credentials, and publications, please go to https://urjustanumber.com/2021/01/25/a-passion-for-improvement/
CORE CDI: https://www.core-cdi.com/
Top Gun Audit School: https://www.topgunauditschool.com/
Stephanie Ehle, MS, CPT, CWP is the Director of the Verona Senior Center in Verona, Wisconsin, and owner of Eudemonia LLC. She has worked in the health and well-being management field for over thirteen years helping individuals improve their quality of life through awareness, education, and motivation. Using the seven dimensions of wellness as the core, Stephanie enjoys facilitating programs that educate and influence people to lead healthy lifestyles. Stephanie enjoys working with people of all ages and ability levels and specializes in older adults. Over the last year, Stephanie and her team at the Senior Center have continuously pivoted due to the COVID-19 pandemic and worked diligently to continue to serve local seniors and help create a “new normal.”
LinkedIn page: https://www.linkedin.com/in/stephanie-ehle-4958bba3/
Article in Verona Press on Stepanie: https://www.unifiednewsgroup.com/verona_press/community/senior-center-welcomes-new-director-focused-on-health-and-wellness/article_b20f4cf3-a42b-56a4-8504-90c2dbabb332.html
Eudemonia business email: email@example.com
Ryan McGinnis has been a baseball coach for twenty-five years and an athletic director for thirteen. He coached for 4 years at Xavier University (OH) before returning to Wisconsin to coach high school baseball at Oshkosh North and currently at Kimberly.
His teams have won nine FVA Conference championships (including the 1st-ever baseball Conference championship at Oshkosh North), 9 sectional championships, and 2 state championships. Over thirty players have garnered Academic All-State honors. Ryan served on the Wisconsin Baseball Coaches Association’s (WBCA) Executive Board from 2009-2015 and was the President for two years, serves on the American Baseball Coaches Association’s (ABCA) Ethics Committee, and has been a member of the WIAA Baseball Advisory Board three different times. He has spoken at the ABCA National Convention once, a national conference in Spain, the Georgia Baseball Coach’s Clinic once, and the WBCA Clinic several times. He has been recognized as the District Coach of the Year three times, WI State Coach of the Year twice, and ABCA’s Regional Coach of the Year twice. In addition, McGinnis has worked with USA Baseball.
McGinnis is also the Athletic Director at Kimberly H.S. where his coaches have won numerous honors for their successful work with young men, women, and teams. Participation numbers are at an all-time high and the programs as a whole have achieved great success in the realm of competition. Over the past decade, Papermaker athletic teams have won 17 state championships, 51 sectional championships, and 65 conference championships. McGinnis has overseen a renovation project to Kimberly High School’s home baseball complex, Sunset Park, helped manage the design and building of a 52,000 square foot indoor training facility, and also recently completed a scoreboard project in the district which puts a video board at the outdoor stadium, the indoor fieldhouse, and five other scoreboards at various locations.
In addition, McGinnis has run Baseball Hitting Leagues for youth the past 21 summers and a Winter Baseball Camp for youth the past 22 winters. He has also helped organize a Special Needs Baseball Camp for the past five years. He has coached girls youth basketball in the Kimberly Area Youth Basketball Club (KAYBC) for three years, travel team baseball in the Kimberly Baseball Organization (KBO) for eight years, and serves on the KBO’s Board of Directors.
Ryan & his wife Lori have four kids: Cal (17), Megan (15), Katelyn (13), & Brooke (12).
To view Coach Ryan's coaching career and accomplishments, please go to https://urjustanumber.com/2021/01/11/leadership-through-the-eyes-of-a-successful-coach/
A very interesting story where a surgeon transitions to a business consultant.
A Board-Certified general surgeon with more than 25 years of clinical experience, has transitioned out of clinical practice into Healthcare Executive Leadership. As a previous Vice-President, he has over 13 years of experience in compliance, utilization management/review, federal regulations, sales, account management, and many other aspects of healthcare. He has extensive experience in quality assessment and improvement, with emphasis on case management, physician and hospital executive education for a variety of topics including Medicare and Medicaid compliance and regulations, medical necessity, Recovery Audit Contractors, utilization review, denials management, and length of stay. He has attained a passion for improving physician documentation and has extensive experience in developing new and improving existing physician advisor programs. He has recently developed a revolutionary new concept utilizing a holistic approach to “Utilization Management 360”. He is now the President and Owner of Streamline Solutions Consulting, Inc. offering services to evaluate, and improve many of the above aspects of healthcare. In addition, Dr. Zelem is a renowned industry author who has published many books and is a well-known motivational speaker and presents often to professional and public/patient audiences on health and wellness, personal development, and leadership and success.
John Zelem, MD, FACS
President and Owner
Streamline Solutions Consulting, Inc.
When asked what three personal values I hold most important, my response would be Kindness, Personal Growth and Resourcefulness. These values embody what wake me up every day and I work really hard to share these values with others that I come into contact with.
Jennifer Foskett is a Health Information management professional, speaker and the owner of medicalcodingformillennials.com; a blog about deploying HIM experiences into business intelligence insights. She obtained her MBA in 2014 at University of Phoenix and holds her RHIA (Registered Health Information Administrator) certification through AHIMA and her CPC (Certified Professional Coder) through AAPC. Jennifer has a certifiable drive and tenacity to balance her healthcare experience into actionable insights through data analytics. Her insights and experience dealing with denials in her role as a Revenue Integrity Analyst has challenged her to think of the role of HIM professional in an alternate reality. She consistently attributes her successes and experience through active collaboration and teamwork within her organization and mentorship experiences outside of the workplace. She desires for HIM professionals to look at the business of healthcare in a holistic viewpoint, because everything, no matter what you do, has an impact on the organization. Her personal hobbies include artistic activities like Quilting and Painting, as well as participating in board game and computer gaming conventions(before Covid).
Terry Whipple has a passion for creating a contagious environment for entrepreneurship! He is also adamant that the Midwest needs to foster a culture of entrepreneurism in order to compete in the 21st-century economy.
Terry is the Executive Director of the Juneau County Economic Development Corporation (JCEDC) and former president of the 7 Rivers Region. He is a seasoned professional with practical experience in a plethora of business applications including business start-up and turn-around, mergers and acquisitions, and maximizing business opportunities via trends research. He is skilled in strategic planning, management, negotiations, sales and marketing, and an expert in presentations, public speaking, team building, and networking.
He has been applying his experience in corporate turnarounds to revitalizing Juneau County and its rural communities.
A bridge-builder and collaborator, Terry received the SBA’s Region V and Wisconsin 2005 Home-Based Business Champion of the Year Award. He also received the Wisconsin 2005 Innovation Champion Award for the development of innovative new programs as well as the 7 Rivers Region Pyramid Award. In 2009, Terry was presented the International Economic Development Council Award for Innovative entrepreneurial programs. He has served as an independent business consultant specializing in work with distressed small businesses and currently maintains his own private consulting business.
His current appointments include:
● President of the 7 Rivers Alliance 2009, Current Board Member
● President of iLEAD Entrepreneurial/Leadership Charter School
● Chair for the 7 Rivers Economic Development Group
● Advisory Board – State of Wisconsin, Department of Corrections
● Wisconsin Government Contracting/Appropriations Advisory Committee developing a strategic plan to bring more federal dollars to Wisconsin
● Board of Directors and Facilitator for the Juneau County Inventor & Entrepreneur Club
● Consultant to the State of Wisconsin for the development of the 42 plus WI I&E Clubs
● Advisory Board - Western Technical College
● Board of Directors Juneau County Revolving Loan Fund
● Board of Directors Juneau County Housing Committee
● Board of Directors International Trade, Business, and Economic Council
He has received awards and recognition for his work and passion for entrepreneurism by the:
● International Economic Development Council, Award 2009, Entrepreneur Programs
● 7 Rivers Alliance, Pyramid Award 2008
● SBA Region 5, 2005 Home-Based Business Champion
● SBA State of Wisconsin 2005 Home-Based Business Champion
● 2005 Wisconsin Innovator of the Year
● 2004 Top Rural Initiative Award for innovative practices in rural development from Wisconsin Rural Partners at the Wisconsin Community Leadership summit.
Terry attended Utah State University and holds a Bachelor of Science degree from Iowa State University. He lives in rural Tomah with his wife and three daughters.
Holly Kalua BSHA, BSM, RN, CBHC
Holly Kalua has experienced 35 rewarding years in her nursing career. First, she solidified her clinical skills in many challenging and interesting areas. She also expanded her revenue cycle expertise over the last 20 years in leadership, appreciating the privilege to mentor and support the success of her staff.
Holly’s expertise created opportunities with larger audiences through her past radio show, “Sound Living”, her “Perspectives Podcast”, and being a guest on other podcasts and webinars. Speaking engagements include National Conferences and Corporate Leadership Facilitation. She has recently been pursuing her most passionate work through hosting a Healthcare Summit, Nursing Workshops, 1:1 Coaching of Healthcare Professionals, and a Team Empowerment Facilitator as a Certified Human Behavior Consultant in DISC Personality Perspectives
Feel free to E-Mail me at:
Better yet, you can set up a Free 15 minute Zoom Session/Call to answer your questions:
Nurse Career and Empowerment Coaching:
DISC Assessments for our sessions:
Common applications for DISC personality profiles:
Human Resources and hiring
Conflict management and conflict resolution
Career help and job matching
People skills awareness
Leveraging strengths in the workplace
DISC profile feedback examples:
Ideal work environment
DISC charts to show personality traits visually
Team interaction preferences
Conflict management suggestions
Marty Tannenbaum is the Owner and President of Innovative Document Imaging LLC located in New Jersey.
Marty Tannenbaum has been an industry leader for image system sales and digital conversions in the field of Records Management for the past 31 years. Marty has served as President of the NJ Chapter of AIIM. Marty graduated from Farleigh Dickinson University in 1975 with a BS in marketing and has been an ARMA member for the past 18 years.
Marty founded Innovative Document Imaging (IDI), LLC twenty years ago, and IDI quickly became a leader in digital imaging conversions and system solutions for pharmaceutical, companies, publishers, government projects, and libraries. The company's mission is to supply the best service (at their facility or on location) possible at a reasonable cost for the digital conversion of paper documents, newspapers, maps, books, bound materials, microfilm, and microfiche.
IDI balances price, quality, and speed in order to provide clients digital assets at the specifications and with the necessary tool to meet their requirements and, where possible, exceed their expectations. In addition to data conversion, IDI prides itself on its ability to go the extra step and fulfill metadata, data archiving, or enterprise content management needs as they arise.
IDI's pharmaceutical customers include Merck, Bristol Myers, and Gilead. IDI has digitized the History of Flight at the Smithsonian Air and Space Museum in Washington DC and the Gilder collection at the New York Historical Society which included an original copy of the Constitution, The original Emancipation Proclamation, The original 13 Amendment, and George Washington's Revolutionary War letters.
Joseph is a thoughtful, reliable, and proactive IT Leader with over twenty years of experience leading teams, building comprehensive service models and fostering business growth. He has the ability to balance processes and people to implement innovative process improvements, optimize staffing levels, and increase resource utilization, reducing overhead and enhancing service delivery.
His years in IT have provided him with a wide range of experiences and a strong technical skillset, from hardware and infrastructure to network administration and software development.
As a leader, Joseph firmly believes in the service before self, leadership model. He sees success not in the bottom line alone, but in the individual achievements and growth of those he leads. This model has served him both professionally at every level of his career and personally in his service to local volunteer organizations.
Joseph on LinkedIn ~ https://www.linkedin.com/in/josephmck/
Eric Ripp is the founder and owner of PPI, which stands for Productive Programming Incorporated. PPI is an electronic health record and service company focused on the long-term Medicaid / Medicare market.
Eric's leadership skills are highly attributed to his mother. He lives by the rule of treating others as you want to be treated. He was taught to dress for success. This does not mean the clothes you wear but your behavior. As any good leader, he also learned from others.
Eric strongly believes in keeping a good mindset. He references a book that he likes "Words Can Change Your Mind".
He created a video that reflects his work ethic, and why/how he runs PPI and what makes him tick.
PPI website ~ https://www.ppi.com/
Eric on LinkedIn ~ https://www.linkedin.com/in/eric-ripp-863304/
Eric's Video ~ https://youtu.be/QzRA4tD2KEE