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KaiNexus Continuous Improvement Podcast

KaiNexus Continuous Improvement Podcast

By KaiNexus
The KaiNexus Continuous Improvement Podcast features content from our webinars. We also share conversations with KaiNexus team members and customers from time to time.

This podcast brings you information about continuous improvement best practices, employee engagement, lean, six sigma (and related improvement disciplines) and more. Join us as we explore the nuances of creating a culture of continuous improvement, no matter your level of expertise or your industry.
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v2 Panel Discussion: #RootCauseRacism “The Colors of Love”
As a continuation of the first “Sharing Our Vision and Voices to #RootCauseRacism” blog series, Deondra Wardelle and her network of colleagues from the continuous improvement community reunite to provide additional insights to dismantle systemic racism through education, awareness and the application of Lean principles. The third blog series, The Colors of Love, focuses on the core concept of Lean - respect for people. This blog series aims to celebrate Black History Month in the U.S. and LGBTQ+ History Month in the UK while heightening awareness about the importance of valuing humanity, regardless of race, sexual orientation and gender identity (SOGI), through demonstrating respect for people. The action of valuing the individual is vital to practice in education, health care and the workplace. Everyone should have the opportunity to thrive in an environment that encourages people to be true to themselves without the need for code-switching or fear for their well-being, advancement opportunities, or psychological and physical safety. Beginning the week of February 22, several authors will pen blogs that stress the importance of demonstrating respect for Black people in the LGBTQ+ community. They also will challenge readers to be intentional allies and cultivate environments where every person’s potential can flourish. Panelists will include continuous improvement experts who will be prepared to discuss how you can make a significant change in your workplace and community by demonstrating respect for people “one small improvement at a time”! Moderators: Deondra Wardelle Mark Graban  Panelists: Madison Mobley Paul Critchley Scott Bogan Alexus Bertrand Jeff Welch Karla Parker Panelist bios: https://info.kainexus.com/continuous-improvement/rootcauseracism-the-colors-of-love/webinar  #RootCauseRacism site: https://rootcauseracism.com   Blog posts from the panelists: https://www.rootcauseracism.com/blog
01:24:53
February 25, 2021
v2 Panel Preview with Deondra Wardelle: #RootCauseRacism “The Colors of Love”
Register and learn more about the panelists: https://info.kainexus.com/continuous-improvement/rootcauseracism-the-colors-of-love/webinar/signup Our apologies that the first version of this audio had about 30 seconds missing in the middle. Here is a preview of our next panel discussion: February 25 from 1:00 - 2:30 pm ET Presented by Deondra Wardelle As a continuation of the first “Sharing Our Vision and Voices to #RootCauseRacism” blog series, Deondra Wardelle and her network of colleagues from the continuous improvement community reunite to provide additional insights to dismantle systemic racism through education, awareness and the application of Lean principles. The third blog series, The Colors of Love, focuses on the core concept of Lean - respect for people. This blog series aims to celebrate Black History Month in the U.S. and LGBTQ+ History Month in the UK while heightening awareness about the importance of valuing humanity, regardless of race, sexual orientation and gender identity (SOGI), through demonstrating respect for people. The action of valuing the individual is vital to practice in education, health care and the workplace. Everyone should have the opportunity to thrive in an environment that encourages people to be true to themselves without the need for code-switching or fear for their well-being, advancement opportunities, or psychological and physical safety. Beginning the week of February 22, several authors will pen blogs that stress the importance of demonstrating respect for Black people in the LGBTQ+ community. They also will challenge readers to be intentional allies and cultivate environments where every person’s potential can flourish. Panelists will include continuous improvement experts who will be prepared to discuss how you can make a significant change in your workplace and community by demonstrating respect for people “one small improvement at a time”! Panelists: Alexus Bertrand Paul Critchley Madison L. Mobley Karla Parker Jeff Welch
11:49
February 22, 2021
Webinar: Understanding your Strengths and Blind Spots for Enhanced Buy-In and Communication
Slides and more:  https://www.kainexus.com/continuous-improvement/understanding-your-strengths-and-blind-spots-for-enhanced-buy-in-and-communication/webinar/thanks Please be sure to fill out the free "Predictive Index" assessment prior to viewing the webinar: https://assessment.predictiveindex.com/bo/E0N/Kainexus#page0 When we drive – we know what our cars can do, and we know where our blind spots are. But do you know the extent of your personal power? And do you know where your professional blind spots are? Many people do not really know themselves. Carter Cast, professor of business management for the Kellogg School of Management at Northwestern University says we have “blind spots because most of us have a hard time being objective about ourselves.” In fact, 95% of us BELIEVE we are self-aware. Research, however, proves that only 15% of us are ACTUALLY self-aware. Isn’t it time to truly identify your personal strengths and blind spots? About Scott:  Scott is the Executive Director of IQC and has worked and consulted in manufacturing, technology, education, and health care industries for over 30 years. In his professional career he held roles such as QA Manager, CI Manager, Organizational Development, Human Resources, SVP Quality & Improvement, and Chief Improvement Officer. Scott is a lifelong learner, professor, speaker and author of multiple books, articles and journal publications. As a Master Black Belt and creator of The DMAIC Way®, his goal is for everyone to Make it Better! Make it Stick!   His website: https://iowaqc.org/
01:01:08
February 17, 2021
Webinar Preview: Understanding your Strengths and Blind Spots for Enhanced Buy-In and Communication
Register and get the free assessment link Host Mark Graban is joined by Scott Burgmeyer to give a preview of the webinar that he is presenting on February 17th. Presented by Scott Burgmeyer, Executive Director - IQC (Iowa Quality Center) When we drive – we know what our cars can do, and we know where our blind spots are. But do you know the extent of your personal power? And do you know where your professional blind spots are? Many people do not really know themselves. Carter Cast, professor of business management for the Kellogg School of Management at Northwestern University says we have “blind spots because most of us have a hard time being objective about ourselves.” In fact, 95% of us BELIEVE we are self-aware. Research, however, proves that only 15% of us are ACTUALLY self-aware. Isn’t it time to truly identify your personal strengths and blind spots? Scott is the Executive Director of IQC and has worked and consulted in manufacturing, technology, education, and health care industries for over 30 years. In his professional career he held roles such as QA Manager, CI Manager, Organizational Development, Human Resources, SVP Quality & Improvement, and Chief Improvement Officer. Scott is a lifelong learner, professor, speaker and author of multiple books, articles and journal publications. As a Master Black Belt and creator of The DMAIC Way®, his goal is for everyone to Make it Better! Make it Stick!
15:06
February 16, 2021
Sharing Covid Vaccination Process Improvements -- VacciNexus
See our blog post: https://blog.kainexus.com/sharing-covid-vaccination-process-improvements-vaccinexus Register for the site: http://vaccinexus.com/ For the entire team at KaiNexus, the phrase "spread continuous improvement" is a driving mission statement. It's not just a business objective, it's something that we think can change the world. We truly believe that. Our customers spread continuous improvement throughout their organizations. Often, this is person to person, team to team, department to department, and site to site. Our KaiNexus software supports them in this effort. When we hear about big challenges in the world, such as the need to quickly and efficiently vaccinate as many people as possible against the coronavirus that causes Covid-19 illness, we know that people are doing great work to solve problems and to be more effective. But how are they spreading continuous improvement across organizations, across states, and across countries? When Helen Zak, the president and COO of the healthcare consulting and advisory firm Value Capture asked the following in a meeting, it caught my attention: "How can we help organizations across the United States (and abroad) share with each other?" In addition to my role with KaiNexus, I am affiliated with Value Capture as I work with some of their clients. So, I was thrilled to have the opportunity to connect the dots. KaiNexus... connects us! I mentioned this possibility of using KaiNexus and the team Value Capture was intrigued. They wanted their clients to have a way to share with each other, but their mission also drives them to think bigger than that. I approached the leadership team at KaiNexus and they immediately jumped to the challenge, throwing their support behind the effort. Our director of marketing, Maggie Millard, has driven this effort with the support of others on the KaiNexus team. She has said multiple times that this effort is the most exciting project that she has worked on during her years with the company... VacciNexus! What we've put together has been dubbed VacciNexus by Maggie, a special-purpose, simplified version of our KaiNexus platform. It's available now... and it's free. “VacciNexus” is a web-based system (accessed via a browser or the KaiNexus mobile app) and it's easy to use. VacciNexus is a simplified version of the KaiNexus platform that allows registered users to: Submit examples of vaccination process improvements (that have been implemented) Read improvements submitted by others See more in the blog post: https://blog.kainexus.com/sharing-covid-vaccination-process-improvements-vaccinexus
07:08
February 12, 2021
Improving the COVID Vaccination Process: Lessons from the Field (Expert Panel Discussion)
For the video: https://info.kainexus.com/continuous-improvement/webinar/improving-the-covid-vaccination-process-lessons-from-the-field/signup January 21 from 1:00 - 2:30 ET The safe and prompt administration of the COVID vaccines is one of the most critical issues today in global public health. In this 90-minute panel discussion moderated by Mark Graban and hosted by Value Capture and KaiNexus (in partnership with Catalysis), healthcare leaders from the private and public sectors will share their experiences with the COVID vaccine administration processes — what is working, what is not, and how Lean is helping make these processes better. The objective of this webinar is to share the lessons these leaders have learned and continue to learn, in near real time, so that others dealing with their own vaccine administration challenges can benefit from and contribute to this discussion. We anticipate informative and lively discussions, with ample opportunity for Q&A. Sponsored by KaiNexus, Value Capture, and Catalysis Panelists: Secretary Daniel Carey, MD Secretary of Health and Human Resources Commonwealth of Virginia Penny Iannelli Chief Transformation Officer UMass Memorial Health Care Lisa Malosh Senior Director, Organizational Improvement Presbyterian SeniorCare Network Shlomit Schaal, MD, PhD, MHCM Professor and Chair of the Department of Ophthalmology & Visual Sciences UMass Medical School President UMass Memorial Medical Group Senior Associate Dean for Health Strategies UMass Medical School
01:31:58
January 21, 2021
Dr. Greg Jacobson's "Favorite Mistakes"
Today is a special cross-posting of an episode of "My Favorite Mistake," hosted by Mark Graban and featuring our CEO, Greg Jacobson. Please subscribe, rate, and review via Apple Podcasts or Podchaser! Show notes and more: https://www.markgraban.com/dr-greg-jacobson-on-juggling-life-and-being-both-an-emergency-physician-and-a-startup-ceo/ Joining me for Episode #31 is Dr. Greg Jacobson, an emergency medicine physician and the CEO/co-founder of KaiNexus, a technology and software company. In the interest of full disclosure, I will mention that I have worked with KaiNexus, in various capacities, since 2011 and I have an ownership stake in the company. That said, Greg is one of the most interesting people you'll ever meet. Many startup CEOs launch their company at night while working their day job. Greg started KaiNexus during the days while working some nights as an E.R. doc. In today's episode, Greg (always the overachiever) shares FIVE favorite mistakes from his career: Not reading more Not figuring out work/life balance Struggling with the diffusion of CEO attention as the company grows Not being appreciative enough Not doing his own due diligence We'll talk about all of that, the importance of creating a culture of continuous improvement in a company, and much more. I think you'll enjoy the conversation, as I did.
41:23
January 18, 2021
Preview: Improving the COVID Vaccination Process: Lessons from the Field (Expert Panel Discussion)
Register for our panel discussion here: https://info.kainexus.com/continuous-improvement/webinar/improving-the-covid-vaccination-process-lessons-from-the-field/signup January 21 from 1:00 - 2:30 ET The safe and prompt administration of the COVID vaccines is one of the most critical issues today in global public health. In this 90-minute panel discussion moderated by Mark Graban and hosted by Value Capture and KaiNexus (in partnership with Catalysis), healthcare leaders from the private and public sectors will share their experiences with the COVID vaccine administration processes — what is working, what is not, and how Lean is helping make these processes better. The objective of this webinar is to share the lessons these leaders have learned and continue to learn, in near real time, so that others dealing with their own vaccine administration challenges can benefit from and contribute to this discussion. We anticipate informative and lively discussions, with ample opportunity for Q&A. Secretary Daniel Carey, MD Secretary of Health and Human Resources Commonwealth of Virginia Penny Iannelli Chief Transformation Officer UMass Memorial Health Care Lisa Malosh Senior Director, Organizational Improvement Presbyterian SeniorCare Network Shlomit Schaal, MD, PhD, MHCM Professor and Chair of the Department of Ophthalmology & Visual Sciences UMass Medical School President UMass Memorial Medical Group Senior Associate Dean for Health Strategies UMass Medical School
04:41
January 15, 2021
Transitioning Lean from Manufacturing to the Office (Webinar Recording by Stephanie Hill)
See slides and more: https://info.kainexus.com/improvement-disciplines/lean/transitioning-lean-from-manufacturing-to-the-office/webinar/signup  In this webinar, participants will:  * Be able to identify three key differences to overcome when making the transition from Lean manufacturing to the office. * Receive tools and techniques to apply to overcome the three key differences. * Increase their confidence to apply Lean to new environments/applications.   This webinar will be presented in English, with automated Spanish subtitles   Stephanie Hill is the owner of Light Bulb Moment Consulting in Des Moines, Iowa. She has over 20 years of experience applying quality and continuous improvement to the manufacturing, retail, insurance, and healthcare industries. She has certifications in Strategic HR Leadership and Scaled Agile, a Master Black Belt in Lean Six Sigma, a master’s degree in Public Health, and a bachelor's degree in Chemistry. Her focus is on helping small businesses and nonprofits improve their effectiveness and efficiency through the combination of people, processes, and performance.
57:42
January 13, 2021
Webinar Preview: Transitioning Lean from Manufacturing to the Office
Register at https://info.kainexus.com/improvement-disciplines/lean/transitioning-lean-from-manufacturing-to-the-office/webinar/signup This is a short preview of a webinar that will be presented on January 13, 2021 at 1 pm ET, by Stephanie Hill, hosted by Mark Graban of KaiNexus. In this webinar, participants will: Be able to identify three key differences to overcome when making the transition from Lean manufacturing to the office. Receive tools and techniques to apply to overcome the three key differences. Increase their confidence to apply Lean to new environments/applications. This webinar will be presented in English, with automated Spanish subtitles About the presenter: Stephanie Hill is the owner of Light Bulb Moment Consulting in Des Moines, Iowa. She has over 20 years of experience applying quality and continuous improvement to the manufacturing, retail, insurance, and healthcare industries. She has certifications in Strategic HR Leadership and Scaled Agile, a Master Black Belt in Lean Six Sigma, a master’s degree in Public Health, and a bachelor's degree in Chemistry. Her focus is on helping small businesses and nonprofits improve their effectiveness and efficiency through the combination of people, processes, and performance.
06:36
January 7, 2021
Webinar: “Primero Kaikaku… Evento Kaizen Después”
“Primero Kaikaku… Evento Kaizen Después” (Spanish, with English Option) December 8  from 1:00 - 2:00 pm EDT Presented by Albanesa Ymaya, CLSSBB, Ymaya Lean Academy Moderated by JJ Puentes, KaiNexus "Kaikaku First... Kaizen Event Later" (also available in English) En este seminario web, nuestra presentadora compartirá un profundo conocimiento de dos enfoques LEAN para respaldar la transformación empresarial: Kaikaku y Eventos Kaizen. Revisaremos las definiciones generales en torno a estos términos y explicaremos el objetivo de cada enfoque, los puntos en común, las diferencias y los beneficios. Al final del seminario web, comprenderá por qué “Kaikaku Primero y Evento Kaizen Después” es un enfoque útil. Finalmente Albanesa compartirá la fórmula que utiliza para lograr una verdadera Transformación Lean en cualquier negocio. About Albanesa Ymaya: Dominicana Fundadora, Presidente y CEO de Ymaya Lean Academy Inc. Experiencia Docente de más de 17 años.  Más de 6,000 personas capacitadas en LATAM, USA, EU. Más de 17 años como Ingeniera Industrial. Con Postgrado en Gerencia de Calidad y Productividad. Especialización en Gerencia de Proyecto y Logística. Certificaciones internacionales: LSSBB, SSGB, SSYB, MOST, KT-PPS, Auditora Interna ISO y TL 9000. Más  de 17 años liderando Transformaciones LEAN en empresas multinacionales en diferentes países (República Dominicana, México, Carolina del Norte, y Herlev). Ha ocupado varias posiciones dentro de la industria en las  áreas  de Excelencia Operacional y Mejora Continua de Procesos (desde Técnico 1 hasta Gerente Regional para las Américas y Europa). Manejo de Portafolio de proyectos  de  más de 10 MM USD$. Formadora de Líderes de Trabajo y equipos de alto rendimiento. Lean Coach, Asesora y Consultora Senior. Directora Regional para el Caribe en la Fundación Internacional Love and Kindness Project Foundation. Her website: https://www.ymayaleanacademy.org/ 
50:49
December 8, 2020
Webinar: "Kaikaku First... Kaizen Event Later"
Learn more: https://info.kainexus.com/improvement-disciplines/kaizen/primero-kaikaku-evento-kaizen-despues/webinar/signup  Webinar Presented by Albanesa Ymaya, CLSSBB, Ymaya Lean Academy Moderated by JJ Puentes, KaiNexus "Kaikaku First... Kaizen Event Later" A few months back, a KaiNexus customer suggested that we host a webinar that is presented in Spanish. So we are trying that with this webinar — with an option for English speakers, as well. The webinar will be presented live, in Spanish, on December 8th. Q&A will be moderated in Spanish. But, if you register for the webinar, we will send you an English-language recording of the webinar and you will be able to submit questions via email. In this webinar, our presenter will share a deep understanding of two LEAN approaches to support business transformation — Kaikaku and Kaizen Events. We will review general definitions around these terms and will explain the goal of each approach, the commonalities, the differences, and the benefits. At the end of the webinar, you will understand why “Kaikaku First and Kaizen Event Later” is a useful approach. Finally Albanesa will share the formula she uses to achieve a real lean transformation in any business. Albanesa Ymaya, from the Dominican Republic, is Founder, President and CEO of Ymaya Lean Academy Inc. With more than 17 years as an Industrial Engineer working with Lean Transformations in the Manufacturing sector (Medical Devices and Electronic), she has a post-degree in Quality and Productivity Management and specializations in Project Management and Logistic Management. Certified as Lean Six Sigma Black Belt, Six Sigma Green Belt, Six Sigma Yellow Belt, ISO and TL 9000 Auditor, Kepner Tregoe Practical Problem Solving, Maynard Operation Sequence Technique (MOST), and is Shingo Model trained. Albanesa has more than 17 years as professor on Institutes and Universities. She has trained more than 6,000 people from different countries (Latin America, Caribbean, United States and Europe). She has been in Lean Manufacturing environments since she started her career as an industrial engineer where she occupied different roles, from Lean technician to Lean Six Sigma Regional Manager for Americas and Europe. She has led different Lean Transformations in different countries (Dominican Republic, Mexico, North Carolina, and Herlev). She has managed project portfolios of more than $10 million and has received different International Awards (“Lean Coach of the Year” - “Plant Lean of the Year” - “Operations Excellence Award”). Recently she started to support the Love and Kindness Project Foundation with the role of Caribbean Region Director.   Her website: HTTP://ymayaleanacademy.org  The Love and Kindness Project Foundation: https://loveandkindnessproject.org/
55:45
December 8, 2020
Greg & Mark's Creative Continuous Improvement Webinar
More info: https://www.kainexus.com/continuous-improvement/greg-and-mark-creative-continuous-improvement/webinar/thanks  Please join us as Greg Jacobson, MD (CEO and co-founder of KaiNexus), and Mark Graban (Senior Advisor to KaiNexus) share an interactive hour talking about continuous improvement and more.  It won’t be a single 45-minute long presentation. Mark & Greg will address your questions on continuous improvement, Covid-19, or anything you like (submitted in advance and live during the session). If you’ve been part of our previous “Ask Us Anything!” webinars, we’ll follow some of that format.  In this session, we'll tackle weighty continuous improvement issues and other topics through a number of polls, interactive audience participation segments, mini-presentations, and more.
01:01:48
November 17, 2020
When Brothers Meet at Gemba - Panel Discussion Webinar Recording
Video and more: https://www.kainexus.com/continuous-improvement/when-brothers-meet-at-gemba/webinar/thanks When Brothers Meet at Gemba October 22 from 1:00 - 2:00 pm EDT  Presented by Deondra Wardelle, Leader of the #RootCauseRacism Movement  Co-Moderated by Mark Graban, Senior Advisor, KaiNexus  Join us as we continue the blog series: “Sharing Our Vision and Voices to #RootCauseRacism.” Be part of our mission to address the problem of systemic racism and the demand for social justice. Our newest blog series will take on important historical significance as we encourage you to exercise your right to vote!  Starting on October 19, 2020, you’ll have the chance to join Deondra Wardelle and her network of colleagues from the continuous improvement community and other industries. They’ll present an insightful online blog series called “When Brothers Meet at Gemba.” Experience the dynamic and heart-felt writing of our bloggers, influencers, and Lean thought leaders, as they provide you with historical references and current data that will provide clarification on the current state of U.S. policies and legislations. You’ll gain unique insight on how these policies shape and impact Education, Healthcare, and Economics in America.  As a finale to our blog series, you’re also invited to attend a webinar panel discussion on Thursday, October 22nd at 1pm EDT. Our discussion panelists will include Mark Graban, Deondra Wardelle, and continuous improvement experts. Each panelist will discuss and spotlight key points about the anti-racism calls to action and voting plans that were shared earlier in the blog series.  Don’t miss this opportunity to learn how you can make significant change in your own community by learning more about #RootCauseRacism and exercising your right to vote! Register today for the webinar, “When Brothers Meet at Gemba.”  The panelists:  Aric Ho Mark Graban Christopher D. Chapman Hugh R. Alley Jeff Welch Sam Morgan
01:29:40
October 23, 2020
Plan & Vote for Kindness -- Virtual Panel Discussion
Presented by Deondra Wardelle, Leader of the #RootCauseRacism Movement  Co-Moderated by Mark Graban, Senior Advisor, KaiNexus   The 2020 Presidential election is being regarded as the “Election of our Lifetime.” There is a lot at stake on countless ballots whether at the county, city, state, or national level. Tensions are high in America due largely to the Coronavirus pandemic and civil unrest caused by strained race relations. It’s important that “We the People” steady our thoughts, conduct our research, and develop a plan to ensure our voices are heard. We must exercise our right to vote! It doesn’t matter if you vote via absentee ballot, early voting, or if you vote in person on Election Day--now is the time to develop a solid voting plan, and vote for kindness!  Join Deondra Wardelle, leader of the #RootCauseRacism movement, and other thought leaders for a panel webinar discussion, as they commemorate the 100th anniversary of the 19th Amendment to the U.S. Constitution – Women’s Suffrage and the Women’s Rights Movement. She’ll be joined by Karyn Ross, founder of the Love and Kindness Project – Vote for Kindness Project, Elisabeth Swann and Tracy O'Rourke, Co-Authors of the Problem Solver’s Toolkit and Co-Founders of the JIT Cafe, Brunessa Drayton, a community advocate and political influencer, as well as Chelle Wilson and Jasmyne E. McCoy of Alpha Kappa Alpha Sorority, Inc. The panelists will discuss the real and present danger of voter suppression, the importance of knowing your rights, and how to develop a solid voting plan which will ensure your voice is heard in this year’s elections.
01:28:42
October 20, 2020
Six Weeks to Success: How to double your output and half your stress by using 6-week improvement cycles
View the slides: https://info.kainexus.com/continuous-improvement/six-weeks-to-success/webinar/signup  Presented by Simon Murray, Founder @Your Maintenance Coach   Ultimately the value of any trainer, coach, or leader is in their ability to deliver fully implemented projects on time to budget.  So many things in our modern world make this a real challenge; from remote teams to disengaged staff and conflicting priorities, there are obstacles every step of the way.  In this session, Simon will share his learnings from adopting a 6 week project cycle in both his own business and with clients. This cycle has led to a massive increase in team engagement and also a surprising rise in completed works.  In addition to sharing the results, Simon will walk attendees through all of the steps and templates that he has adapted from the software development industry to better support the CI program in any organization.   The Presenter: Simon Murray  From bricks to bread, from family business to global multinational.  Simon has spent the last 20 years creating, leading, and coaching High Performance manufacturing teams.    With roles in reliability, project management, operations and General Management Simon has held many positions within a manufacturing business and as such offers a unique perspective to continuous improvement.    In 2012, Simon founded Your Maintenance Coach and has worked with dozens of businesses across 4 continents.  While predominantly focused on helping Maintenance and Reliability teams Simon’s passion is in Continuous Improvement and thrives in finding and implementing new ways to do old things.
59:36
October 15, 2020
Discussion: Quality Improvement in Residency Programs
This is a conversation moderated by Mark Graban, with Dr. Greg Jacobson (KaiNexus CEO) and Dr. Bahnsen Miller. From Greg's blog post about this discussion: I received an interesting call a few weeks back from Bahnsen Miller, MD. Bahnsen is an assistant professor of medicine at the University of Virginia Health System. He attended LSU School of Medicine and completed his residency training there. After residency training, he completed a quality improvement and patient safety fellowship at Our Lady of the Lake Regional Medical Center in Baton Rouge—this is where he learned about KaiNexus. Since then, Bahnsen has been working with residents and students on various quality improvement and patient safety initiatives. He asked me if I had ever thought of using KaiNexus to help train physicians during their medical school and/or residency periods. It brought back a flood of memories from how my “improvement story” began.
29:38
October 12, 2020
Webinar Preview: Six Weeks to Success:
Register here: https://info.kainexus.com/continuous-improvement/six-weeks-to-success/webinar/signup   This video is a quick preview, with Mark Graban talking to Simon Murray about his webinar...   Six Weeks to Success: How to double your output and half your stress by using 6-week improvement cycles October 15 from 3:00 - 4:00 pm EDT   Presented by Simon Murray, Founder @Your Maintenance Coach   Ultimately the value of any trainer, coach or leader is in their ability to deliver fully implemented projects on time to budget.  So many things in our modern world make this a real challenge; from remote teams to disengaged staff and conflicting priorities there are obstacles every step of the way.  In this session Simon will share his learnings from adopting a 6 week project cycle in both his own business and with clients. This cycle has led to a massive increase in team engagement and also a surprising rise in completed works.  In addition to sharing the results Simon will walk attendees through all of the steps and templates that he has adapted from the software development industry to better support the CI program in any organization.
06:00
October 8, 2020
6 Key Steps to Create a Culture of Improvement [WEBINAR RECORDING]
To view the slides or video: https://info.kainexus.com/continuous-improvement/culture-of-continuous-improvement/6-key-steps-to-create-a-culture-of-improvement/webinar/signup Presented by Scott Burgmeyer, Executive Director - IQC Companies, teams, and individuals work tirelessly to figure out how to change and build a culture focused on performance, improvement, and delivering excellence to the customer. During this session, we will explore methods to define and create a culture of improvement that can work in any organization. Learn and understand approaches for improvement. Discover best practice methods to improve how you improve. Identify key steps you can take to start on the journey now. Scott Burgmeyer Scott is the Executive Director of IQC and has worked and consulted in manufacturing, technology, education, and health care industries for over 30 years. In his professional career, he held roles such as QA Manager, CI Manager, Organizational Development, Human Resources, SVP Quality & Improvement, and Chief Improvement Officer. Scott is a lifelong learner, professor, speaker and author of multiple books, articles and journal publications. As a Master Black Belt and creator of The DMAIC Way®, his goal is for everyone to Make it Better! Make it Stick!
01:01:35
October 6, 2020
Webinar Preview: 6 Key Steps to Create a Culture of Improvement with Scott Burgmeyer
Register: https://info.kainexus.com/continuous-improvement/culture-of-continuous-improvement/6-key-steps-to-create-a-culture-of-improvement/webinar/signup   Presented by Scott Burgmeyer, Executive Director - IQC   In this preview, Scott is joined by Mark Graban of KaiNexus, to discuss his upcoming webinar.   Companies, teams, and individuals work tirelessly to figure out how to change and build a culture focused on performance, improvement, and delivering excellence to the customer. During this session, we will explore methods to define and create a culture of improvement that can work in any organization.  Learn and understand approaches for improvement. Discover best practice methods to improve how you improve. Identify key steps you can take to start on the journey now.  Scott is the Executive Director of IQC and has worked and consulted in manufacturing, technology, education, and health care industries for over 30 years. In his professional career, he held roles such as QA Manager, CI Manager, Organizational Development, Human Resources, SVP Quality & Improvement, and Chief Improvement Officer. Scott is a lifelong learner, professor, speaker and author of multiple books, articles and journal publications. As a Master Black Belt and creator of The DMAIC Way®, his goal is for everyone to Make it Better! Make it Stick!
08:56
September 24, 2020
Webinar: How Lean and C.I. Help You Get More Nimble and Adaptive in a Pandemic (and Beyond)
See the recording here: https://info.kainexus.com/continuous-improvement/lean-and-ci-help-you-get-more-nimble-and-adaptive-in-a-pandemic/webinar/signup  Presented by John Toussaint, MD, Executive Chairman, Catalysis Skip Steward, MBA, Vice President and Chief Improvement Officer, Baptist Memorial Health Care Greg Jacobson, MD, CEO of KaiNexus Hosted by Mark Graban In this webinar, co-sponsored by KaiNexus and Lean Frontiers, you’ll hear an esteemed panel talk about how Lean and continuous improvement mindsets have served some healthcare organizations well during the pandemic. Learn how one such organization is “better because of the pandemic and continues to get better.” You’ll hear about organizations that have made a deeper commitment to their employees during these challenging times through no layoff / no furlough commitments. We’ll talk about that and we’ll answer live questions from the audience. Even though the panel consists of healthcare leaders, we know the lessons and ideas will be applicable to any sort of organization. 
01:02:09
September 22, 2020
Panel Preview, How Lean and C.I. Help You Get More Nimble and Adaptive in a Pandemic (and Beyond)
Join us live, September 22, 2020 at 1 pm ET register here:  https://info.kainexus.com/continuous-improvement/lean-and-ci-help-you-get-more-nimble-and-adaptive-in-a-pandemic/webinar/signup  To be Presented by: John Toussaint, MD, Executive Chairman, Catalysis Skip Steward, MBA, Vice President and Chief Improvement Officer, Baptist Memorial Health Care Greg Jacobson, MD, CEO of KaiNexus Moderated by Mark Graban, KaiNexus In this webinar, co-sponsored by KaiNexus and Lean Frontiers, you’ll hear an esteemed panel talk about how Lean and continuous improvement mindsets have served some healthcare organizations well during the pandemic. Learn how one such organization is “better because of the pandemic and continues to get better.” You’ll hear about organizations that have made a deeper commitment to their employees during these challenging times through no layoff / no furlough commitments. We’ll talk about that and we’ll answer live questions from the audience. Even though the panel consists of healthcare leaders, we know the lessons and ideas will be applicable to any sort of organization. So, we hope you can join us!
09:56
September 16, 2020
Webinar: Leading with Respect: Standard Work for Frontline Leaders
Slides and the video recording: https://info.kainexus.com/continuous-improvement/continuous-improvement-leadership/standard-work-for-frontline-leaders/webinar/signup Presented by Jen Ashley, Care Center Site Supervisor for Practice Design Didier Rabino, Client Advisor for Value Capture Leader standard work is an essential component in a lean environment. The fact is that using lean with processes without changing leadership principles and practices never goes well. Consequently, when leaders stick to their old ways the new lean processes will eventually break. Didier Rabino, Client Advisor at Value Capture and Jennifer Ashley, Site Supervisor Sutter Health will discuss “Leading with Respect: Standard Work for Frontline Leaders." They will share the concepts of frontline leader standard work and their practical applications. Learning Objectives: Explain the frontline leader's role and responsibilities Define processes and tools to support the frontline leader’s SW
01:01:43
September 15, 2020
Jen Ashley Webinar Preview
Register to watch live or to see the recording: https://info.kainexus.com/continuous-improvement/continuous-improvement-leadership/standard-work-for-frontline-leaders/webinar/signup Leading with Respect: Standard Work for Frontline Leaders September 15 from 1:00 - 2:00 pm EDT Presented by Jen Ashley, Care Center Site Supervisor for Practice Design Didier Rabino, Client Advisor for Value Capture Leader standard work is an essential component in a lean environment. The fact is that using lean with processes without changing leadership principles and practices never goes well. Consequently, when leaders stick to their old ways the new lean processes will eventually break. Didier Rabino, Client Advisor at Value Capture and Jennifer Ashley, Site Supervisor Sutter Health will discuss “Leading with Respect: Standard Work for Frontline Leaders." They will share the concepts of frontline leader standard work and their practical applications. Jennifer Ashley holds a Bachelor’s Degree and is a Care Center Site Supervisor for Practice Design. Jennifer joined Sutter Valley Medical Foundation in 2008. Her Sutter career path started as a Patient Service Representative then moved into a Patient Service Coordinator and is now leading a team on innovation for Practice Design and In Person Patient Flow.
05:58
September 10, 2020
Full Webinar: Becoming the Change: Leadership Behavior Strategies for Continuous Improvement in Healthcare
Slides and more: https://info.kainexus.com/continuous-improvement/continuous-improvement-leadership/leadership-behavior-strategies-in-healthcare/webinar/signup Presented by John Toussaint, MD, and Kim Barnas from Catalysis In this webinar, you will learn: A method for self-assessment of fundamental behavior How to use A3 format as a personal improvement plan This webinar serves as a bit of a preview of their upcoming book of the same title, due out September 1st -- pre-order now! The Panelists: John Toussaint, MD John is an Internist, former healthcare CEO and is one of the foremost figures in the adoption of organizational excellence principles in healthcare. He founded Catalysis anonprofit education institute in 2008. Catalysis has launched peer-to-peer learning networks, developed in-depth workshops, and created many products – including books, DVDs and webinars. Dr. Toussaint has written three books all of which have received the prestigious Shingo Research and Publication Award: 1) On the Mend 2) Potent Medicine 3) Management on the Mend. Kim Barnas, CEO of Catalysis Prior to her role at Catalysis, Kim served as a senior vice president for ThedaCare, and president of Appleton Medical Center and Theda Clark Medical Center. While in that role she enjoyed the opportunity to learn about LEAN and implement this work in hospital operations. The ThedaCare Improvement System (LEAN) path started in 2003, with value stream mapping followed by improvement events, and projects. She was involved in leading two of the initial value streams for OB and cancer services. In 2014, Kim authored a book titled Beyond Heroes, A Lean Management System for Healthcare, based on this journey. Kim has a Master of Science degree in Health Care Administration.
01:01:18
August 19, 2020
Preview: Becoming the Change: Leadership Behavior Strategies for Continuous Improvement in Healthcare
Preview of an upcoming webinar -- register: https://info.kainexus.com/continuous-improvement/continuous-improvement-leadership/leadership-behavior-strategies-in-healthcare/webinar/signup August 19 from 1:00 - 2:00 pm EDT Presented by John Toussaint, MD, and Kim Barnas from Catalysis In this webinar, you will learn: A method for self-assessment of fundamental behavior How to use A3 format as a personal improvement plan This webinar serves as a bit of a preview of their upcoming book of the same title, due out September 1st -- pre-order now!
07:38
August 18, 2020
Panel Discussion: Sharing Our Visions and Voices to #RootCauseRacism
View and more resources: https://info.kainexus.com/continuous-improvement/sharing-our-visions-and-voices-to-rootcauseracism/webinar/signup Presented by Deondra Wardelle and a panel that includes the original founders of The Women in Lean: Karyn Ross Crystal Y. Davis Dorsey Sherman Have you been listening to the heartbeat of what’s going on in the world? Activists are calling for an end to systemic racism and social injustice. There’s an urgent demand for change. Have you been wondering how you can become more involved? Starting on August 8, 2020, you’ll have the chance to join Deondra R. Wardelle and her network of colleagues from the continuous improvement community and other industries, as they present an insightful week-long series of blog articles at LeanBlog.org. Join us for the online series called “Sharing Our Visions and Voices to #RootCauseRacism.” Experience the dynamic and heart-felt writing of our bloggers, as they provide you with tangible anti-racism countermeasures. Experience the feeling of empowerment, as they share specific actions that you can implement within your own circle of influence. As a grand finale to our blog series, you’re also invited to attend a webinar panel discussion on Friday, August 14, at 1pm EDT. Our discussion panelists include Karyn Ross, Crystal Davis, and Dorsey Sherman, original founders of The Women in Lean. These continuous improvement experts will answer questions and spotlight key points about the anti-racism calls to action that were shared earlier in our blog series. Don’t miss this opportunity to make significant change in your own community. Register today for “Sharing our Visions and Voices to #RootCauseRacism.”
01:00:60
August 14, 2020
Panel Preview: Sharing Our Visions and Voices to #RootCauseRacism
Register: https://info.kainexus.com/continuous-improvement/sharing-our-visions-and-voices-to-rootcauseracism/webinar/signup Mark Graban is joined by Deondra R. Wardelle to preview the special panel discussion that will take place on Friday, August 14th. Presented by Deondra Wardelle and a panel that includes the original founders of The Women in Lean: Karyn Ross Crystal Y. Davis Dorsey Sherman Have you been listening to the heartbeat of what’s going on in the world? Activists are calling for an end to systemic racism and social injustice. There’s an urgent demand for change. Have you been wondering how you can become more involved? Starting on August 8, 2020, you’ll have the chance to join Deondra R. Wardelle and her network of colleagues from the continuous improvement community and other industries, as they present an insightful week-long series of blog articles at LeanBlog.org. Join us for the online series called “Sharing Our Visions and Voices to #RootCauseRacism.” Experience the dynamic and heart-felt writing of our bloggers, as they provide you with tangible anti-racism countermeasures. Experience the feeling of empowerment, as they share specific actions that you can implement within your own circle of influence. As a grand finale to our blog series, you’re also invited to attend a webinar panel discussion on Friday, August 14, at 1pm EDT. Our discussion panelists include Karyn Ross, Crystal Davis, and Dorsey Sherman, original founders of The Women in Lean. These continuous improvement experts will answer questions and spotlight key points about the anti-racism calls to action that were shared earlier in our blog series. Don’t miss this opportunity to make significant change in your own community. Register today for “Sharing our Visions and Voices to #RootCauseRacism.”
21:48
August 12, 2020
Webinar Recording: Avoiding Common Pitfalls in the DMAIC Methodology
View slides and recording: https://info.kainexus.com/improvement-disciplines/six-sigma/dmaic/common-pitfalls-in-the-dmaic/webinar/signup How to Avoid Common Pitfalls in the DMAIC Methodology August 11 from 1:00 - 2:00 pm EDT Presented by Simon De Castro, MS In this webinar, you will: Understand common pitfalls that can happen in the implementation of a DMAIC project Listen to examples of some of these mistakes Learn about what to do to avoid these problems Simon De Castro is a Lean Six Sigma Black Belt with Texas Health Resources. He is also certified as a coach and as a Change Management Practitioner. He has more than 25 years of experience, 17 of them working in Lean Six Sigma managerial roles in companies like Sara Lee, Johnson & Johnson, and since 2017, at Texas Health Resources, where he has worked on the design, implementation, and maintenance of KaiNexus. In his continuous improvement journey, Simon has accumulated a great deal of experience in the design and delivery of Lean Six Sigma content and has coached more than 300 yellow and green belt projects to successful completion.
01:00:55
August 11, 2020
Preview: How to Avoid Common Pitfalls in the DMAIC Methodology
To register https://info.kainexus.com/improvement-disciplines/six-sigma/dmaic/common-pitfalls-in-the-dmaic/webinar/signup This is a preview of a webinar that Simon De Castro will be presenting on August 11: "Preview: How to Avoid Common Pitfalls in the DMAIC Methodology" In this webinar, you will: Understand common pitfalls that can happen in the implementation of a DMAIC project Listen to examples of some of these mistakes Learn about what to do to avoid these problems Simon De Castro is a Lean Six Sigma Black Belt with Texas Health Resources. He is also certified as a coach and as a Change Management Practitioner. He has more than 25 years of experience, 17 of them working in Lean Six Sigma managerial roles in companies like Sara Lee, Johnson & Johnson, and since 2017, at Texas Health Resources, where he has worked on the design, implementation, and maintenance of KaiNexus. In his continuous improvement journey, Simon has accumulated a great deal of experience in the design and delivery of Lean Six Sigma content and has coached more than 300 yellow and green belt projects to successful completion.
06:36
August 7, 2020
Real Continuous Improvement in Virtual Workplaces 2: The Sequel [Full webinar]
https://info.kainexus.com/continuous-improvement/virtual-improvement-2/webinar/signup Presented by Crystal Y. Davis, The Lean Coach, Inc. Karen Martin, TKMG, Inc. Mike McGowan, Marietta Memorial Hospital Are you now faced with the challenge of doing more improvement work in a virtual way, given the challenges of the Covid-19 pandemic? Join us for our second virtual panel discussion on this topic, hosted by KaiNexus and moderated by Mark Graban, with three improvement leaders who have recent experiences in this new era. No slides, just tips and lessons learned from three experienced improvement facilitators and coaches. Crystal Y. Davis, CLSSBB Founder, CEO, and Principal Lean Practitioner @The Lean Coach, Inc Crystal helps leaders create a culture of problem solvers allowing them to focus and deploy strategically. Specializing in the "Toyota Way" Lean model. Over 20 years of proven Lean experience in automotive, beverage and supply chain industries. STEM Industry focus. Client roster consists of Fortune 500/1000 Companies. Formally mentored by Toyota Senseis. Led companies to award-winning results, recognized for operational excellence at the "Lean Enterprise Institute Summit" and "Industry Week Best Plant". Karen Martin President TKMG Group & TKMG Academy Karen is the President of TKMG, Inc., a global consulting firm that specializes in operational excellence, Lean management, and business performance improvement. They help their clients create strategies, operations, and work environments that drive profitability and growth, deliver exceptional customer value, and maximize human potential. She is also the Founder & President of a new online learning destination, TKMG Academy, Inc. They aim to be the premier online learning choice for business performance improvement, Lean management, and leadership development. Karen is the author or co-author of five business performance books, including two Shingo Award-winning books: The Outstanding Organization and Value Stream Mapping. Her latest, Clarity First, centers on her core belief that all success in life—both business and personal—is a result of operating with clarity. Mike McGowan, LSSBB, MBOE Director, Process Excellence at Marietta Memorial Hospital Mike McGowan directs and oversees a team of Continuous Improvement specialists and works to apply lean thinking and tools to improve the current system. He was previously the Senior Director of Diagnostic Services for Memorial Health System. He has a Masters of Business in Operational Excellence degree from The Ohio State University.
01:04:37
July 23, 2020
Preview: Real Continuous Improvement in Virtual Workplaces 2: The Sequel
Preview of a webinar panel discussion that will be held on Thursday July 23 at 1 PM. Register in advance or view the recording afterward: https://info.kainexus.com/continuous-improvement/virtual-improvement-2/webinar/signup Presented by Crystal Y. Davis, The Lean Coach, Inc. Karen Martin, TKMG, Inc. Mike McGowan, Marietta Memorial Hospital Are you now faced with the challenge of doing more improvement work in a virtual way, given the challenges of the Covid-19 pandemic? Join us for our second virtual panel discussion on this topic, hosted by KaiNexus and moderated by Mark Graban, with three improvement leaders who have recent experiences in this new era. No slides, just tips and lessons learned from three experienced improvement facilitators and coaches.
07:13
July 21, 2020
Better Decision Making: Avoiding the Conclusion Trap and Other Pitfalls
Presented by Dan Markovitz, author of The Conclusion Trap, hosted by Mark Graban of KaiNexus Organizations (and individuals) frequently struggle to make good decisions. They spend money, invest in new technology, and invest enormous amounts of time and effort reorganizing in fruitless efforts to solve thorny problems. Why? Years of training and reinforcement in school and at work, time pressures and deadlines, and inherent psychological biases cause us to jump to conclusions before we even understand the problem we’re attempting to solve. This workshop will help you make better decisions by eliminating that tendency. You’ll learn a powerful, four-step process that ensures you will deeply understand a problem before pursuing any given solution: (1) gathering both facts and data, so you can accurately grasp the situation (2) framing the problem, so you can avoid cognitive biases (3) isolating contributing factors, so you can manage complex situations (4) finding the root cause, so you can avoid ineffective band-aids Dan's book The Conclusion Trap Watch the episode of Bar Rescue that Dan references ($) Read what happened to the bar Swanky Bubbles
01:10:16
July 9, 2020
Preview: Better Decision Making: Avoiding the Conclusion Trap and Other Pitfalls
Mark Graban is joined by Dan Markovitz, as he gives a preview of his upcoming "virtual workshop." To register: https://info.kainexus.com/continuous-improvement/better-decision-making/webinar/signup We encourage you to attend and participate live, as this will be a very interactive session. Dan's new book: The Conclusion Trap: Four Steps to Better Decisions -- https://amzn.to/3dmyk21 
08:26
June 22, 2020
A TP3 Approach to Manage Manufacturing Competitiveness After the Pandemic
Slides and video recording: https://info.kainexus.com/continuous-improvement/manufacturing-after-a-pandemic/webinar/signup Presented by Roy Vasher, WHIN Education Consultant, Purdue University Steve Dunlop, Managing Director of Dauch Center for DCMME & GSCMI Ananth Iyer, Senior Associate Dean, Purdue University Dr. Angus McLeod, VP of Coaching at AMA Hosted and moderated by Mark Graban This webinar is focused on manufacturing, but will have important lessons related to leadership and supply chain operations -- important issues in any industry these days. Listen to a quick preview: In this webinar, you'll learn: How focusing on Technology, Product, People and Process (TP3)are key to holistic management of pandemics through to the New Normal The role of Agility in keeping ahead of events Why and how communication can create trust or lose trust A psychological and work-culture ethos for opportunity, not threat Why now is the time to shift focus from fire-fighting to strategy How Infection control audit and measures leverage Value Stream Mapping (VSM) to reduce infection threats and helps us focus on efficacy enhancement, not just costs/wastes Why investing in technology is immediately a more affordable and strategic advantage then it was before the pandemic Why our multi-tasking tool helps during the pandemic and helps beyond the New Normal Why re-shoring strategies now make even more sense than they did prior to the pandemic
01:02:02
June 16, 2020
Real Continuous Improvement in Virtual Workplaces [Webinar Recording]
https://info.kainexus.com/continuous-improvement/virtual-improvement/webinar/signup Presented by Chris Burnham, Continuous Improvement Program Manager at Wright Medical Tyler Clements, Customer Experience Analyst, AcenTek Mohamed Saleh, PhD, Founder & Principal, Vizibility llc Are you now faced with the challenge of doing more improvement work in a virtual way, given the challenges of the COVID-19 pandemic? Join us for a virtual panel discussion, hosted by KaiNexus and moderated by Mark Graban, with three improvement leaders who have recent experiences in this new era.
01:27:34
June 4, 2020
Preview: A TP3 Approach to Manage Manufacturing Competitiveness After the Pandemic
A preview of a webinar to be presented June 16 from 1:00 - 2:00 pm EDT Register: https://info.kainexus.com/continuous-improvement/manufacturing-after-a-pandemic/webinar/signup Presented by Roy Vasher, WHIN Education Consultant, Purdue University Steve Dunlop, Managing Director of Dauch Center for DCMME &  GSCMI Ananth Iyer, Senior Associate Dean, Purdue University Dr. Angus McLeod, VP of Coaching at AMA This webinar is focused on manufacturing, but will have important lessons related to leadership and supply chain operations -- important issues in any industry these days. In this webinar, you'll learn: How focusing on Technology, Product, People and Process (TP3)are key to holistic management of pandemics through to the New Normal The role of Agility in keeping ahead of events Why and how communication can create trust or lose trust A psychological and work-culture ethos for opportunity, not threat Why now is the time to shift focus from fire-fighting to strategy How Infection control audit and measures leverage Value Stream Mapping (VSM) to reduce infection threats and helps us focus on efficacy enhancement, not just costs/wastes Why investing in technology is immediately a more affordable and strategic advantage then it was before the pandemic Why our multi-tasking tool helps during the pandemic and helps beyond the New Normal Why re-shoring strategies now make even more sense than they did prior to the pandemic
06:32
June 1, 2020
Katie Anderson Follow-up Q&A: Learning to Lead, Leading to Learn
This is a follow up to this recorded webinar: https://www.youtube.com/watch?v=e_UlPjRd7Vc In this video, Katie answers some of the great questions that we didn't have time to address. She's joined by Mark Graban, who poses the questions and joins in on the discussion. Her book: https://kbjanderson.com/learning-to-lead/ Questions: Thinking about the quote, "a practical style is more important than precision when setting targets." Can you say a bit more about what that might look like in practice or with a concrete example? What if you're not a formal leader but an informal leader. How do your intentions change? I coach facility CI Managers but they don't report to me. I have many similar Toyota experiences to Yoshino san.......did Yoshino san have any experiences of people who really didn't want to think and be developed? You mentioned the "What and How" to ask open ended questions. How do you get to asking the 5 whys by using the what and how? What is a good way to start with direction setting as a manager/formal leader if your company isn't using Hoshin Kanri yet? Do you find that your personal purpose/mission aligns with your career purpose? What is the very first step to change culture in an organization? What you suggest to create a culture that let people generate ideas ?
32:32
May 26, 2020
Learning to Lead, Leading to Learn: Creating an Intentional People-Centered Culture
See slides and more: https://info.kainexus.com/continuous-improvement/continuous-improvement-leadership/leading-to-learn/webinar/signup  Enter to win a free copy of the book: https://kbjanderson.com/giveaways/learning-to-lead-leading-to-learn-book-giveaway-with-kainexus/ A webinar presented by Katie Anderson, hosted by Mark Graban and KaiNexus. In this webinar, Katie will present on becoming a more intentional people-centered leader. The key learning points are: * Understand the three key roles of a leader in developing an intentional people-centered culture * Preview quotes and inside stories from Isao Yoshino's 40 years of learning and leading at Toyota from the soon-to-be published book, Learning to Lead, Leading to Learn * Discover some little known history about how Toyota intentionally developed its culture of respect for people and continuous improvement * Learn several practices to help create a people-centered culture as both a leader or coach * Set your own intention for how you will improve as a leader of coach in creating a people-centered culture in your organization
01:00:10
May 21, 2020
Katie Anderson Webinar Preview: Learning and Leading
A webinar preview... register at www.kainexus.com/webinars  Learning to Lead, Leading to Learn: Creating an Intentional People-Centered Culture May 21 from 1:00 - 2:00 ET Presented by Katie Anderson, KBJ Anderson Consulting In this webinar, Katie will present on becoming a more intentional people-centered leader. The key learning points are: Understand the three key roles of a leader in developing an intentional people-centered culture Preview quotes and inside stories from Isao Yoshino's 40 years of learning and leading at Toyota from the soon-to-be published book, Learning to Lead, Leading to Learn Discover some little known history about how Toyota intentionally developed its culture of respect for people and continuous improvement Learn several practices to help create a people-centered culture as both a leader or coach Set your own intention for how you will improve as a leader of coach in creating a people-centered culture in your organization
08:28
May 5, 2020
Strategy Deployment: Driving Strategies Across the System
View the slides: https://info.kainexus.com/improvement-disciplines/strategy-deployment/driving-strategies-across-the-system/webinar/signup A webinar presented by Presented by Bill Griffith, AVP Integration and Standardization at Broward Health Hosted by KaiNexus and Mark Graban In this webinar, Bill will present on: Background of strategy deployment Driving factors to utilize KaiNexus Identifying system strategies Connecting hospital strategies Lessons learned Questions and answers Bill Griffith has worked as a senior executive coach to transform healthcare by eliminating waste, over $1 Billion in cost enhancements, and reducing length of stay while increasing volume in key service lines. Bill has a strong operational background in Lean Six Sigma, implementing in multiple industries around the world. He has identified process improvements that have eliminated millions of dollars of waste while adding time back for customers and associates.
59:44
April 29, 2020
Webinar Preview: Strategy Deployment: Driving Strategies Across the System
Register here: https://info.kainexus.com/improvement-disciplines/strategy-deployment/driving-strategies-across-the-system/webinar/signup This is a quick preview of a webinar that will be presented on April 29th, by Bill Griffith, AVP Integration and Standardization at Broward Health. Bill has worked in many industries, so there will be something to learn for everybody.
04:51
April 20, 2020
Diagnosing Your CI Culture Challenge
A webinar presented by KaiNexus Chief Revenue Officer Jeff Roussel. Hosted by Alison Greco of Continuous Improvement International. https://continuous-improvement.com/webinars/ Are you struggling to drive continuous improvement culture in your organization? Do you need to revive a CI culture that has lost momentum? Join Jeff Roussel, a true continuous improvement leader and believer, who will lead you through diagnosing your culture challenge. Jeff has worked with over 100 companies in their Lean and continuous improvement journeys. He has seen. it. all. We’ll walk through the Golden Triangle – People, Process, Technology – to uncover the source of your challenge and provide you with advice you can implement right now.
53:40
April 13, 2020
Coaching Strategies for Leaders - Webinar Recording of Steve Kane, Gemba Academy
Presented April 9th by Steve Kane, Director of Coaching and Certification for Gemba Academy   To view slides: https://info.kainexus.com/continuous-... Part of a leader's job is to help people develop or improve capabilities. Coaching is quickly becoming a highly demanded skill set for leaders at all organizational levels to not only to help people get things done, but also improve their skills so that they can work more independently. There are important differences between coaching and teaching, mentoring, advising, or consulting.  In this webinar, you will learn:  * the role of a coach and the person being coached in a business environment * recognizing opportunities to coach and covert coaching coaching models * coaching as a leadership technique * where to find learning resources   About the Presenter: Steve is responsible for Gemba Academy's lean coaching and certifications. Prior to Gemba Academy, Steve had a diverse career ranging from being responsible for a large medical device sales territory, plant manager where he leveraged lean methods to drive improvement, and VP Operations at Specialty Silicone Fabricators where he led the lean efforts of the company. He has served on the western region board of The Association for Manufacturing Excellence and has worked with the Michigan Lean Learning Consortium and the California Central Coast Lean Forum.   Moderated by Mark Graban
58:55
April 9, 2020
Ask Docs Anything About COVID-19 (Again)!
We know these are uncertain times, and everyone has questions about how to prevent the spread of novel coronavirus (COVID-19). It's hard to know what information to trust with opinions floating all over the internet. We're lucky here at KaiNexus because our CEO is an Emergency Medicine Physician, and he's been working hard to keep us all safe and informed. We're extending that same advantage to you by offering this Ask Docs Anything webinar, in which we'll have physicians ready to answer your questions. Meet The Panelists: Dr. Mason W. Mileur Dr. Mason W. Mileur is an internist in Austin, Texas. He is affiliated with St. David's Medical Center. He received his medical degree from University of Texas Medical School and has been in practice nearly 10 years. Dr. Greg Jacobson Dr. Greg Jacobson is an emergency medicine physician in Austin, Texas and has been practicing for over twenty years. He is also the Chief Executive Officer at KaiNexus. He received his medical degree from Baylor College of Medicine.
01:19:10
April 3, 2020
Kids in Quarantine: Advice from Parents
A webinar panel discussion recording from March 27  As we continue to learn more about the new norm we're facing, a lot of people are dealing with one of the toughest changes yet: kids in quarantine. Tune in for advice on how to cope with kids in quarantine from: KaiNexus Chief Revenue Officer (and parent) Jeff Roussel Parent Sara Evans, mom of three Parent and middle school science teacher, Katie Webb Cyphert Get resources: https://info.kainexus.com/continuous-improvement/webinar/kids-in-quarantine-advice-from-parents/signup
01:00:51
March 27, 2020
COVID-19 Quiz Time: Test Your Knowledge and Learn Even More
Previously, we've hosted "Ask Us Anything" sessions where people submitted questions to doctors about coronavirus.  In this webinar, live attendees played along and competed in an interactive "bar trivia" style quiz show. After each answer, E.R. physician Dr. Gregory Jacobson provided additional commentary about the answers. We think you'll enjoy the recording, though, and there's a lot of great content   The recorded quiz show will start after about 5 or 10 minutes of introductory comments by Greg.  Dr. Greg Jacobson is an emergency medicine physician in Austin, Texas and has been practicing for over twenty years. He is also the Chief Executive Officer at KaiNexus. He received his medical degree from Baylor College of Medicine.
01:03:34
March 24, 2020
Ask Doctors Anything -- Covid-19 Questions From the Public, Answers From Two Physicians
Host Mark Graban asks questions that were submitted for two doctors to answer -- Dr. Greg Jacobson (emergency medicine) and Dr. Mason Mileur (internal medicine). Read questions and their summary answers here:  https://blog.kainexus.com/your-questions-answered-for-our-ask-docs-anything-about-covid-19-webinar You can get more resources about Covid-19 here:   https://blog.kainexus.com/a-list-of-covid-19-resources-to-help-clear-things-up We know these are uncertain times, and everyone has questions about how to prevent the spread of novel coronavirus (COVID-19). It's hard to know what information to trust with opinions floating all over the internet.  We're lucky here at KaiNexus because our CEO is an Emergency Medicine Physician, and he's been working hard to keep us all safe and informed.  We're extending that same advantage to you by offering this Ask Us Anything webinar, in which we'll have a panel of three physicians ready to answer your questions.   Meet The Panelists:  Dr. Mason W. Mileur  Dr. Mason W. Mileur is an internist in Austin, Texas. He is affiliated with St. David's Medical Center. He received his medical degree from University of Texas Medical School and has been in practice nearly 10 years.   Dr. Greg Jacobson  Dr. Greg Jacobson is an emergency medicine physician in Austin, Texas and has been practicing for over twenty years. He is also the Chief Executive Officer at KaiNexus. He received his medical degree from Baylor College of Medicine.
01:32:37
March 19, 2020
Webinar Preview: Coaching Strategies for Leaders
Register here: https://info.kainexus.com/continuous-improvement/coaching-strategies-for-leaders/webinar/signup Coaching Strategies for Leaders April 8 from 1:00 - 2:00 ET Presented by Steve Kane, Director of Coaching and Certification for Gemba Academy Part of a leader's job is to help people develop or improve capabilities. Coaching is quickly becoming a highly demanded skill set for leaders at all organizational levels to not only to help people get things done, but also improve their skills so that they can work more independently. There are important differences between coaching and teaching, mentoring, advising, or consulting. In this webinar, you will learn: the role of a coach and the person being coached in a business environment recognizing opportunities to coach and covert coaching coaching models coaching as a leadership technique where to find learning resources About the Presenter: Steve is responsible for Gemba Academy's lean coaching and certifications. Prior to Gemba Academy, Steve had a diverse career ranging from being responsible for a large medical device sales territory, plant manager where he leveraged lean methods to drive improvement, and VP Operations at Specialty Silicone Fabricators where he led the lean efforts of the company. He has served on the western region board of The Association for Manufacturing Excellence and has worked with the Michigan Lean Learning Consortium and the California Central Coast Lean Forum.
08:28
March 17, 2020
Ask Us Anything #28: Coronavirus Questions
In this episode, we take advantage of the opportunity to get the perspectives of Greg Jacobson, MD on our questions about coronavirus.  We also take one viewer question on the challenges of trying to do continuous improvement work when we're in a work from home mode.
36:20
March 13, 2020
A Great Idea Isn't Enough for Successful Change
Presented by Mark Jaben, M.D., author of the book "Free the Brain" Maybe you had expected more. Maybe it went ok, but you’d like it to go smoother. Maybe its gone well and you want to understand about how that happened for next time. Maybe you’d like change to be less of a hassle. If so, this webinar is for you. As a result of this webinar, you will understand: Change is a verb, not a noun The fundamental unit of change Why your belief about what’s going on is not the result of what you think. Why conflict is what you should expect and what you actually need for successful change The choice to resist or engage is not an analytical one, so why approach it that way. We are not wired to resist; we are wired to succeed. An ideal change must work AND be workable; judging each uses different functions in the brain.
01:00:46
March 4, 2020
Preview: A Great Idea Isn't Enough for Successful Change
Register for the webinar here: https://info.kainexus.com/continuous-improvement/a-great-idea-isnt-enough-for-change/webinar/signup Host Mark Graban is joined by Mark Jaben, MD for the preview of this webinar: A Great Idea Isn't Enough for Successful Change March 3 from 1:00 - 2:00 ET Presented by Mark Jaben, M.D., author of the book "Free the Brain" About Mark:  Mark is a residency trained, board certified Emergency Physician with over 35 years of clinical experience. After 20 years in a single hospital group, he spent the next 13 years as an independent emergency physician practicing in a wide range of settings, including hospitals, Indian Health Service facilities, office practices, and EMS services. His initial immersion into Lean came in 2008 while living and working in Taupo, New Zealand, where he had the opportunity to test Lean methodology while leading implementation efforts at the hospital there. After returning to the US, he continued to apply these concepts in emergency departments, hospitals, clinics, and regional collaborations. Observing the successes, as well as the trials and tribulations, led Mark to delve further into why this stuff does or does not work. His newly released book, Free the Brain: Overcoming the Struggle People and Organizations Face With Change, takes a look at what neuroscience research says about how the brain operates and provides some real insight into what prevents an organization from getting the results they are after from whatever methodology they are using and what it takes to garner engagement and tap into creativity. In addition, Mark works with individual physicians struggling with burnout as a coach with TheHappyMD.com and with organizations through presentations and trainings. The intersection between clinical work, coaching practice, and Free the Brain has been quite illuminating in understanding just why change can be so challenging and yet so rewarding.
08:15
February 24, 2020
Ask Us Anything! Episode #27 with Mark Graban and Greg Jacobson, MD from KaiNexus
Join us for episode 27 of our popular Ask Us Anything webinar series to listen to questions answered by this dynamic duo from KaiNexus' team of continuous improvement experts: Mark Graban & Greg Jacobson.  Topics and Questions Today Are:  Why is Greg bouncing up and down?  How do you convince management that implementing Lean is a long-term methodology?  Whist CI has been around for a long time, with many different tools of CI, what are the most recent new tools or systems of CI that are gathering momentum in the manufacturing industry primarily?  "How do you currently measure success with customers? For example:  Voice of the Customer (VOC) metric? Not ""Voice of the Business"", i.e. account sales, etc.
34:28
February 22, 2020
Ask Us Anything! Episode 26
Join us for episode 26 of our popular Ask Us Anything webinar series to listen to questions answered by this dynamic duo from KaiNexus' team of continuous improvement experts: Mark Graban & Greg Jacobson. Topics and Questions Today Are: Can you provide guidance on how to determine performance indicators? I am in the business of certification exams and most of my work is focused on coaching working groups to reduce process waste and creating solutions to challenges that resulted in errors. I'm struggling to apply the manufacturing indicators to my core business but totally see the relationship and its applicability. Help? Do you have any culture change improvement activities you like the most or believe to be effective? What are improvement or problem solving methods that are more efficient for the beginning of the improvement journey? Lean, Six Sigma, DMAIC, Design thinking, TRIZ, or what else? How can we defeat silos an in organisation with interrelated departmental functions to attain synchronicity in the service delivery, especially with Lean Healthcare initiative? (1) What use cases are available to provide insight into the adoption of KaiNexus? (2) Do you have a curriculum to help onboard new people to using KaiNexus?
34:46
January 17, 2020
Webinar: The Power of Alignment and Intrinsic Motivation in Continuous Improvement
A webinar presented by Mark Graban, hosted by KaiNexus. See the slides: https://info.kainexus.com/continuous-improvement/continuous-improvement-leadership/alignment-and-intrinsic-motivation/webinar/signup In this webinar, you will learn: - The real meaning of "the carrot and the stick - The difference between motivating people and not demotivating them - The role of "recognition and rewards" in continuous improvement - The leadership behaviors that drive participation and alignment related to improvement
01:08:20
December 11, 2019
Webinar Recording: Leadership Behaviors to Guide Effective Change
Online: https://info.kainexus.com/continuous-improvement/continuous-improvement-leadership/guide-change/webinar/signup Presented by Ritu Ward In this webinar, you will learn: Leadership elements of change management Designing a system to navigate leadership behaviors Reflections of “A Journey” using elements discussed Ritu Ward is the Regional Vice President for Mercy Labs in the West Region. She is an accomplished and talented executive leader in healthcare operations and system designs. Ward has held multiple leadership positions in large healthcare systems. Her expertise includes developing and maintaining client relations, strategy development, regulatory compliance and process improvements through technology tools and developing future leaders. She has spoken at both local and national conferences about service as the key driver for delivering healthcare. Over the past 15 years she has informally mentored young adults entering into the profession and mid level leaders advancing their careers in healthcare. Ward received her Bachelor in Medical Technology from George Washington University, a Bachelor in Biology from Howard University and a Masters in Organizational Management from University of Phoenix. She is a Medical Technologist, a Six Sigma Black Belt, Certified A3 Problem Solver and a Fellow with American College of Healthcare Executives. She is a member of Clinical Laboratory Management Association, National Association of Female Executives, serves as chair of Mercy Women in Leadership for the education committee and vice chair on mentorship committee for Greater Charlotte Health Care Executives Group.
45:35
November 20, 2019
Webinar Preview - Ritu Ward on Leadership Behaviors
Register at https://info.kainexus.com/continuous-improvement/continuous-improvement-leadership/guide-change/webinar/signup Leadership Behaviors to Guide Effective Change Today's podcast is a quick preview of the upcoming webinar, presented by Ritu Ward and hosted by Jeff Roussel. November 19 from 1:00 - 2:00 ET In this webinar, you will learn: Leadership elements of change management Designing a system to navigate leadership behaviors Reflections of “A Journey” using elements discussed About the Presenter: Ritu Ward is the Regional Vice President for Mercy Labs in the West Region. She is an accomplished and talented executive leader in healthcare operations and system designs. Ward has held multiple leadership positions in large healthcare systems. Her expertise includes developing and maintaining client relations, strategy development, regulatory compliance and process improvements through technology tools and developing future leaders. She has spoken at both local and national conferences about service as the key driver for delivering healthcare. Over the past 15 years she has informally mentored young adults entering into the profession and mid level leaders advancing their careers in healthcare. Ward received her Bachelor in Medical Technology from George Washington University, a Bachelor in Biology from Howard University and a Masters in Organizational Management from University of Phoenix. She is a Medical Technologist, a Six Sigma Black Belt, Certified A3 Problem Solver and a Fellow with American College of Healthcare Executives. She is a member of Clinical Laboratory Management Association, National Association of Female Executives, serves as chair of Mercy Women in Leadership for the education committee and vice chair on mentorship committee for Greater Charlotte Health Care Executives Group.
03:06
November 15, 2019
Kade Jansson - Why Did You Join KaiNexus?
For the latest in our series, our guest is Kade Jansson, an onboarding manager who is part of the KaiNexus customer experience team. Today, we talk about why Kade joined the company three years ago, as he found an opportunity to combine interests in technology and business -- a hybrid of those two interests -- in a way that solves problems for customers. We also talk about disc golf and chat more about Kade's backyard chickens... and you won't be surprised that he's going through successful PDCA cycles of continuous improvement that's driven measurable results (with and for the chickens). Learn more about the KaiNexus team: https://www.kainexus.com/continuous-improvement/kainexus-team
12:48
November 7, 2019
Adam Darnell - Why Did You Join KaiNexus?
For the latest in our series, we're joined by Adam Darnell, the training and enablement manager at KaiNexus. In this episode, Adam talks about the three factors that were pillars of his recent search for a new opportunity: 1) company culture 2) mentoring and leadership and 3) personal and professional growth opportunities. Adam shares advice for others about how they can learn more about a company's culture before joining. We also chat about two of his passions outside of work -- composing music for commercials, films, and apps -- and also traveling the world when he can. Learn more about the KaiNexus team: https://www.kainexus.com/continuous-improvement/kainexus-team Listen to  samples of Adam's music and sounds here: https://audiojungle.net/user/sinesphere/portfolio
09:32
November 5, 2019
Bri Hudock - Why Did You Join KaiNexus?
For the latest in our series, we're joined by Bri Hudock, an account manager who joined the KaiNexus team very recently -- September, 2019. You'll hear why having a strong mission is important, how Lean makes her think of Carol Dweck's "growth mindset" concept, and you'll also hear a bit about her passion outside of the workplace -- improv comedy. Learn more about the KaiNexus team: https://www.kainexus.com/continuous-improvement/kainexus-team 
10:52
October 30, 2019
Ask Us Anything! Episode 25
Join us in episode 25 of our popular Ask Us Anything webinar series to listen to questions answered by this dynamic duo from KaiNexus' team of continuous improvement experts: Mark Graban & Greg Jacobson. Topics and Questions Today Are: Do you dress up for Halloween? How important is it to have a single accepted methodology at an organization? (e.g. PDCA, DMAIC) -- can this cause confusion? How does KAINEXUS differentiate from a Project management software like Monday.com or Asana? How do we measure engagement (besides a once-every-two-years Gallup survey)? How can we start a successful deployment of an OpEx culture? Any must dos or do nots? What are success criteria of a continuous improvement organization? Leaders, skills, behavior, core team...? Join us for Episode 26 in January 2020!
32:49
October 28, 2019
Webinar Recording: Learning to Embrace Positive Deviance
Recorded October 15, 2019 Presented by Paul Wainwright, hosted by Mark Graban and KaiNexus Learning Objectives: Reflect on traditional idealisms of change management and consider how these may be your enemy Identify the need for positive deviance in an organizational setting Consider the cultural elements required to not only embrace positive deviance by also promote and encourage it Paul Wainwright BSc (Hons) MSc MBA CMgr MCMI Managing Director,  Initi8 Business Excellence Paul is the Managing Director of Initi8 Business Excellence, a consultancy business specializing in enabling organizations to achieve positive an progressive change. The eight core elements supporting the Initi8 Business Excellence framework are focused on Strategy, Design, Leadership, Process, Change, Customer, Learning & Empowerment Having worked with a range of organizations in various sectors Paul has experience of leading business improvement projects, introducing continuous improvement frameworks and working with senior leaders to train and develop their leadership and management skills. As a Lean Six Sigma Black Belt Paul is very familiar with the challenges that organizations face 'on the ground' and actively works with leaders of organizations to go to Gemba and overcome these challenges. Paul also works closely with a local university delivering material on their MBA course whilst also offering free consultancy to local charities to help them formulate and deploy operational strategies enabling them to reach their goals and objectives.
01:02:19
October 16, 2019
Fixed: Preview of Paul Wainwright's Webinar on "Positive Deviance"
On October 15th, I'll be hosting the latest in our KaiNexus Continuous Improvement Webinar series. I'm really excited that the presenter will be Paul Wainright, as he has been a great advocate for KaiNexus. Click here to register for the webinar, which is intended to provide tips for leaders and managers: Learning to Embrace Positive Deviance "Learning Objectives: Reflect on traditional idealisms of change management and consider how these may be your enemy Identify the need for positive deviance in an organizational setting Consider the cultural elements required to not only embrace positive deviance by also promote and encourage it" This is a preview of that webinar.
08:12
September 27, 2019
Cinnamon Dixon on Tiered Huddles at Cleveland Clinic
We saw Cinnamon give a great presentation at this year's Lean Healthcare Transformation Summit, so we asked her to do a podcast with us talking about Daily Tiered Huddles and how that fits into the Lean approach at Cleveland Clinic. Hosted by Mark Graban Here is a link to the Cleveland Clinic Improvement Model that we discuss. ` What role does Visual Management play in the CCIM system? What are the “tiered huddles?” Can you talk first about the front-line huddles? What gets talked about? What are the expected responses or actions coming out of the meeting? Then, how do the huddles follow upward in the leadership chain? What sorts of issues get escalated vs. being handled locally or at a certain level of the organization? How did you roll these out? What have you learned and adjusted during the time you’ve been using these huddles? What advice would you have for others on daily tiered huddles? Biography Cinnamon Dixon, MA, CDP is the Director of Continuous Improvement at the Cleveland Clinic. She has over 15 years of experience in organizational effectiveness and continuous improvement. Cinnamon started her career at the Cleveland Clinic as an organizational effectiveness consultant. In that role she led the development of teams and leaders. Her work included leading system-wide initiatives such as the implementation of the employee engagement survey which focused on how to create and sustain an engaged culture, she was also instrumental in developing and facilitating the Cleveland Clinic Experience which was an interactive exploration for over 50K caregivers on how each person contributes to the mission and values of the organization. During this time her curiosity for continuous improvement peaked. She shifted her focus towards creating and sustaining systems that support the great behaviors that we want to see in our leaders and teams. This led her to join the Continuous Improvement team. In her current role she leads a dedicated group of Continuous Improvement Specialists who execute projects, programs and apply lean methodology as they work to advance the foundation for a continuous improvement culture enterprise-wide. Cinnamon is also an adjunct instructor for Tri-C Corporate College in Cleveland, Ohio. There she teaches a variety of courses centered on organizational effectiveness and continuous improvement. She earned her M.A. in Diversity Management Psychology at Cleveland State University with an emphasis on leadership development, group processes and adult learning.
42:28
September 16, 2019
From Ambivalence to Action: Leadership Lessons from Motivational Interviewing
Webinar recorded on Sept 10, 2019 -- Presented by Mark Valenti, hosted by Mark Graban and KaiNexus. From Ambivalence to Action: Leadership Lessons from Motivational Interviewing Most people struggle with changing their behavior. Changes seem overwhelming and unreachable. As professionals, we often support, educate, and coach people to continuously improve behavior. You are invited to join your colleagues for a unique webinar that will help you build your change coaching skills and learn new approaches to communication. In this webinar, you will learn: The history and common misperceptions about Motivational Interviewing The 3 crucial elements of behavior change Successful applications of Motivational Interviewing to real-life workplace situations Some tips to start applying the concepts About the Presenter: Mark Valenti has a background in health systems management, human behavior, and patient activation. He enjoys connecting with partners such as the National Board of Medical Examiners with their China Health Coach program or with Australia’s Flinders University on an innovative approach to patient chronic condition self-management. He helps others uncover their intrinsic motivation to reach their goals. His unique teaching framework, “Activate Your Audience,” helps speakers better express their messages.new approaches to communication.
01:01:17
September 10, 2019
Webinar Preview - Motivational Interviewing and Leadership
This is a preview of the webinar that will be presented on Sept 10 by Mark Valenti. Click the link to register From Ambivalence to Action: Leadership Lessons from Motivational Interviewing The same link will work for the recording after Sept 10. Mark Valenti has a background in health systems management, human behavior, and patient activation. He enjoys connecting with partners such as the National Board of Medical Examiners with their China Health Coach program or with Australia’s Flinders University on an innovative approach to patient chronic condition self-management. He helps others uncover their intrinsic motivation to reach their goals. His unique teaching framework, “Activate Your Audience,” helps speakers better express their messages.
07:40
September 6, 2019
Ask Us Anything! Episode 24
Mark Graban and Dr. Greg Jacobson from KaiNexus once again take questions from our customers and our community. Topics include: Hurricane Dorian and Greg's experience in The Bahamas How to convince top management that improvement is key initiative that must be taken during recession? What are some standard measurements used for improvement projects that could be rolled up to an overall measurement goal. (i.e. I am the central continuous office for State of Iowa, I would like individual agencies to report measurements of their continuous improvement efforts to me so the State as a whole can report on improvements) What are the key points which should trigger a kaizen event? KaiNexicon 2019
35:52
September 4, 2019
Jeff Roussel: Why Did You Join KaiNexus?
Mark Graban talks with Jeff about why he joined KaiNexus, and we also chat about why he moved from software engineering into sales. This is the third in a new mini series that we're doing with KaiNexus people about why they joined the company.
09:55
August 22, 2019
Clint Corley - Why Did You Join KaiNexus?
Mark Graban talks with Clint about why he joined KaiNexus, and we also chat about why he enjoys working in software sales. This is the second in a new mini series that we're doing with KaiNexus people about why they joined the company.
09:01
August 19, 2019
Webinar: Burn Your Ships! Generating Momentum for Sustained Change
A webinar presented by Taryn Davis via KaiNexus.  To build Continuous Improvement (CI) as a lifestyle and mindset into the foundation of your organization, don’t be afraid to take risks!  In this webinar, you will learn:  -- What necessary risks look like, and why people are afraid to take them -- How taking risks allows you to lead people into a cultural shift -- How to assess your own approach to leading change and encouraging CI mindset -- How to engage those around you in coming into the change and adopting it themselves  About the Presenter: Taryn Davis holds her Master's of Library and Information Science from the University of Denver and has a background in Continuous Improvement and Organizational Development. She is a thought pioneer in organizational excellence and seeks to bring people into a space where work is workable for all employees, from the upper echelons of the C-Suite to the line workers on the shop floor. Her passion is engineering processes and products that serve the well-being of the people responsible for and to them.
54:42
August 14, 2019
Matt Banna: Why Did You Join KaiNexus?
Mark Graban talks with Matt Banna about why he joined KaiNexus and why he stays with the company. We also chat about continuous improvement and sports a bit. This is the first in a new mini series that we're doing with KaiNexus people about why they joined.
08:33
August 14, 2019
Webinar Preview: Burn Your Ships!
This is a preview of Taryn's webinar, to be presented on August 14 at 1 pm ET, "Burn Your Ships! Generating Momentum for Sustained Change." To register, visit https://info.kainexus.com/continuous-improvement/culture-of-continuous-improvement/sustain/burn-your-ships/webinar/signup Taryn Davis holds her Master's of Library and Information Science from the University of Denver and has a background in Continuous Improvement and Organizational Development. She is a thought pioneer in organizational excellence and seeks to bring people into a space where work is workable for all employees, from the upper echelons of the C-Suite to the line workers on the shop floor. Her passion is engineering processes and products that serve the well-being of the people responsible for and to them.
06:00
August 5, 2019
Webinar: Capturing and Managing Improvement Opportunities
A webinar presented on July 18 from 1:00 - 2:00 ET by Nick Shonsky In this webinar you will learn: How to encourage everybody to participate in continuous improvement and how leaders need to support them in this Why it's critically important to use "incidents" to capture improvement opportunities that might otherwise be lost What the "pyramid of success" is and how an organization can build commitment and trust How to align and improve an organization's culture Nick Shonsky is the Director of Continuous Improvement at The Standard Group. 
01:00:22
July 18, 2019
Mark Graban - What would you say you do here?
Episode number eight in our series called “what would you say you do here?” where KaiNexus team members talk about what they do and a passion from outside of work. Today - Mark Graban, Senor Advisor (hosted by Clint Corley).
07:52
June 26, 2019
Webinar Recording: Solutions for Sustaining an Improvement Program
Presented by Chris Burnham  The Q&A session will be recorded later, to be shared as a separate episode in the podcast. In this webinar you will learn:  How to navigate the different roles you will have to play as a Continuous Improvement Leader  About the different constituencies that you need to identify and serve as an effective Continuous Improvement Leader  Some countermeasures to the common pitfalls and mistakes that frustrate improvement leaders with sustainment of improvement programs  About the Presenter: Chris Burnham is a Continuous Improvement Program Manager at Wright Medical, in Memphis. Chris is a results-oriented, award winning leader who understands how to motivate and lead diverse teams to deliver significant results to the bottom line. He passionate about generating a high level of employee engagement to create leaders at every level of the organization. Chris has a BS in Criminal Justice (yes, that's right) from Western Carolina University.
38:16
June 5, 2019
Webinar Preview: Solutions for Sustaining an Improvement Program
We're joined today by Chris Burnham as he gives a bit of a preview of his upcoming webinar on June 5. Solutions for Sustaining an Improvement Program June 5 from 1:00 - 2:00 ET Presented by Chris Burnham, Hosted by Mark Graban and KaiNexus In this webinar you will learn: How to navigate the different roles you will have to play as a Continuous Improvement Leader About the different constituencies that you need to identify and serve as an effective Continuous Improvement Leader Some countermeasures to the common pitfalls and mistakes that frustrate improvement leaders with sustainment of improvement programs About the Presenter: Chris Burnham is a Continuous Improvement Program Manager at Wright Medical, in Memphis. Chris is a results-oriented, award winning leader who understands how to motivate and lead diverse teams to deliver significant results to the bottom line. He passionate about generating a high level of employee engagement to create leaders at every level of the organization. Chris has a BS in Criminal Justice (yes, that's right) from Western Carolina University.
08:34
May 20, 2019
Webinar Audio: A Structured Approach to Problem Solving
Presented May 16 from 1:00 - 2:00 ET  Presented by Chad Westbrook, AGCO In this webinar, you'll learn a structured approach to problem-solving using the following tools:  5G – A tool used to describe a loss phenomenon 5W1H – An approach to the revised phenomenon 4M1D – Defining the contributing factors to the revised phenomenon 4M1D Confirmation – Validating the contributing factors 5 Why’s – Root cause and effective countermeasures  Chad Westbrook Chad Westbrook is a manufacturing engineering manager and AGCO Production System manager at AGCO Corporation. Chad has a bachelor's degree in Mechanical Engineering Related Technologies from Kansas State University. 
01:01:04
May 16, 2019
Ask Us Anything! Episode #23
Recorded May 13, 2019 It's episode 23 of our popular Ask Us Anything webinar series to listen to questions answered by this dynamic duo from KaiNexus' team of continuous improvement experts: Mark Graban & Greg Jacobson. Questions and topics: What's a book that you've been reading recently?How do you measure culture in an organization? What quick-wins can you suggest with respect to culture change? What suggestions for sustaining change in culture needed to embed CI into an organisation?  What measures of CI maturity for an organisation? Here in our company we used to have an engaged work force where every staff is engaged in improvement. As a result the staffs themselves were excited in seeing the positive impact of employee engagement. Nowadays, it is visible that some of that excitement has vanished and am thinking in what way shall I bring the engaged atmosphere back? Please advise.  Where does the culture change start for professional services organisations (law/accounting) e.g. one partner, or all partners - keeping in mind real silos and prominent sub-cultures? Relative to when KaiNexus first entered the market, how has the market changed with respect to, A) the willingness to adopt technology, B) the acceptance of lean/kaizen by upper management as well as staff, and C) the industries that are now embracing or exploring lean/kaizen?
34:13
May 13, 2019
Webinar Preview: A Structured Approach to Problem-Solving
Please join us on May 16, as KaiNexus and I host a webinar presented by a leader from one of our customers -- Chad Westbrook from AGCO Corporation.  Chad is a manufacturing engineering manager and AGCO Production System manager there. It's titled: A Structured Approach to Problem-Solving.  Click here to register. In this webinar, you'll learn a structured approach to problem-solving using the following tools: 5G – A tool used to describe a loss phenomenon 5W1H – An approach to the revised phenomenon 4M1D – Defining the contributing factors to the revised phenomenon 4M1D Confirmation – Validating the contributing factors 5 Why’s – Root cause and effective countermeasures Chad joined me the other day to record a short podcast as a preview.
06:31
May 3, 2019
Maggie Millard - What would you say you do here?
Episode number seven in our series called “what would you say you do here?” where KaiNexus team members talk about what they do and a passion from outside of work. Today - Maggie Millard, Director of Marketing.
07:00
April 15, 2019
How to Navigate the Transformation Continuum
Presented by Roger Chen, hosted by Mark Graban and KaiNexus In this webinar, Roger Chen, Executive Director of Lean Transformation at IU Health, shares "lessons from the field" based on his experiences in healthcare (and previously in industry). You will learn how to identify the phases of the Transformation Continuum and adaptation of rapid improvement and project management methods to standardize efficiency and spread effectiveness -- applicable for any setting! Roger Chen Roger Chen is the Executive Director of Lean Transformation at IU Health. He is an organization transformation and change management coach, with a history of quality improvement, operations management and leadership development expertise. He graduated with a B.S. in Electronics from DeVry Institute of Technology in 1986, and earned his International MBA from Nova Southeastern University in 1999. As a certified Six Sigma Black Belt and Master Black Belt, Roger has a unique understanding of the challenges to transition from an existing quality framework to a lean enterprise. He has lead ISO 9001:2000 Certification, Joint Commission compliance, technology teams, and developed materials to teach large organizations nationally and internationally. He has been invited to speak to healthcare institutions in the USA and Latin America on how to integrate lean thinking and leadership development to improve the effectiveness of healthcare operations. His greatest strength is helping others realize their potential while performing their jobs, so they contribute more to their organizations and society while living a better life. His passion for coaching others to succeed allows him to excel in the development of individuals so they work as a high performing and self-directed team. He believes that lean thinking is critical to solving the long-standing challenges facing our healthcare system.
57:58
April 11, 2019
Jeff Roussel - What would you say you do here?
The sixth in our series called “what would you say you do here?” where KaiNexus team members talk about what they do and a passion from outside of work. Today - Jeff Roussel, VP of Sales.
09:23
April 8, 2019
Lisa Hanna - What would you say you do here?
The fifth in our series called “what would you say you do here?” where KaiNexus team members talk about what they do and a passion from outside of work. Today - Lisa Hanna, Strategic Account Manager.
07:25
April 1, 2019
Matt Banna - What would you say you do here?
The fourth in our series called “what would you say you do here?” where KaiNexus team members talk about what they do and a passion from outside of work. Today - Matt Banna, Solutions Engineer.
05:26
March 12, 2019
Why Great Leaders Must Unlearn to Succeed in Today’s...
Webinar by Barry O'Reilly March 6 from 1:00 - 2:00 ET Presented by Barry O'Reilly In this session, you will: Learn to use a systematic approach to adapting your behaviors and mindset in order to meet the demands of an exponential rate of innovation. Discover how to let go, reframe, and rethink past successes in order to succeed in the future. Identify and address the personal obstacles that you need to unlearn. Challenge your thinking, get outside your comfort zone, and achieve results beyond what you thought was possible. Effective leadership comes with a large learning curve. In today’s rapidly evolving business climate, this is truer than ever for seasoned leaders and entrepreneurs alike. Many leaders rely too heavily on past achievements, practices, and ways of thinking to drive positive business results today, but they often need to unlearn those behaviors before they can take a step forward. Join executive coach Barry O’Reilly as he breaks down a transformative framework that shows leaders how to rethink their strategies, retool their capabilities, and revitalize their businesses for stronger, longer-lasting success. "Unlearn: Let Go of Past Success to Achieve Extraordinary Results" shows leaders and entrepreneurs how to deliberately move away from once-useful mindsets and outdated behaviors that were effective in the past and embrace new behaviors that are effective in a world ripe with emerging technologies and accelerated change. Barry O'Reilly Barry O’Reilly is a business advisor, entrepreneur, and author who has pioneered the intersection of business model innovation, product development, organizational design, and culture transformation. Barry works with business leaders and teams from global organizations that seek to invent the future, not fear it. Every day, Barry helps with many of the world’s leading companies, from disruptive startups to Fortune 500 behemoths, break the vicious cycles that spiral businesses toward death by enabling culture of experimentation and learning to unlock the insights required for better decision making, higher performance and results. Barry is the author of Unlearn: Let Go of Past Success to Achieve Extraordinary Results, and co-author of the international bestseller Lean Enterprise: How High Performance Organizations Innovate at Scale—included in the Eric Ries series, and a Harvard Business Review must read for CEOs and business leaders. He is an internationally sought-after speaker, frequent writer and contributor to The Economist, Strategy+Business, and MIT Sloan Management Review. Barry is faculty at Singularity University, advising and contributing to Singularity’s executive and accelerator programs based in San Francisco, and throughout the globe. Barry is the founder of ExecCamp, the entrepreneurial experience for executives, and management consultancy Antennae. His mission is to help purposeful, technology-led businesses innovate at scale.
58:30
March 6, 2019
Pursuing Zero Harm: A Powerful Platform for Embedding Lean C
Pursuing Zero Harm: A Powerful Platform for Embedding Lean Capability February 27 from 1:00 - 2:00 ET Presented by Meghan Scanlon In this webinar, you will learn: The strategy behind an organization's True North and setting goals at perfect The power of safety as a value and how to use it to engage people in improving their work Critical capabilities you need to develop in your organization on a transformational journey of operational excellence Megan Scanlon Meghan Scanlon is a principal of Value Capture, LLC. She has nearly 13 years of experience implementing and sustaining transformational improvements in healthcare organizations. Recently, she helped lead Value Capture’s support of the University of Virginia Health System’s Be Safe performance transformation effort. Previously, she spent 9 years as a Sr. Lean Consultant in Johnson & Johnson’s ValuMetrix Services® organization, where she had a proven track record of driving key operational changes in hospitals and healthcare facilities in North America and Europe. Megan has extensive experience developing hospital employees from the front line to the C-suite as lean practitioners and change agents, working with cross-functional groups to transform their performance and service levels, developing plans to implement change at all levels of an organization, identifying critical performance measures, and creating management tools needed in order to manage and sustain improvements. She is skilled at designing and delivering effective training sessions focused on process improvement, change management, and leadership. Prior to her work in ValuMetrix Services®, she spent over 3 years internally within Johnson & Johnson, where she attained her Lean Six Sigma Black Belt applying Process Excellence in the areas of Operations, Supply Chain, and IT.
01:00:58
February 28, 2019
Cailyn Lewis - What would you say you do here?
The third in our series called "what would you say you do here?" where KaiNexus team members talk about what they do and an interest from outside of work. Today - Cailyn Lews, Test Engineer.
09:02
February 28, 2019
Webinar Preview - Barry O'Reilly on Unlearning
A preview of an upcoming webinar to be presented by Barry O'Reilly on March 6. http://www.kainexus.com/webinars Why Great Leaders Must Unlearn to Succeed in Today’s Exponential World March 6 from 1:00 - 2:00 ET Presented by Barry O'Reilly In this session, you will: Learn to use a systematic approach to adapting your behaviors and mindset in order to meet the demands of an exponential rate of innovation. Discover how to let go, reframe, and rethink past successes in order to succeed in the future. Identify and address the personal obstacles that you need to unlearn. Challenge your thinking, get outside your comfort zone, and achieve results beyond what you thought was possible. Effective leadership comes with a large learning curve. In today’s rapidly evolving business climate, this is truer than ever for seasoned leaders and entrepreneurs alike. Many leaders rely too heavily on past achievements, practices, and ways of thinking to drive positive business results today, but they often need to unlearn those behaviors before they can take a step forward. Join executive coach Barry O’Reilly as he breaks down a transformative framework that shows leaders how to rethink their strategies, retool their capabilities, and revitalize their businesses for stronger, longer-lasting success. "Unlearn: Let Go of Past Success to Achieve Extraordinary Results" shows leaders and entrepreneurs how to deliberately move away from once-useful mindsets and outdated behaviors that were effective in the past and embrace new behaviors that are effective in a world ripe with emerging technologies and accelerated change. Barry O'Reilly Barry O’Reilly is a business advisor, entrepreneur, and author who has pioneered the intersection of business model innovation, product development, organizational design, and culture transformation. Barry works with business leaders and teams from global organizations that seek to invent the future, not fear it. Every day, Barry helps with many of the world’s leading companies, from disruptive startups to Fortune 500 behemoths, break the vicious cycles that spiral businesses toward death by enabling culture of experimentation and learning to unlock the insights required for better decision making, higher performance and results. Barry is the author of Unlearn: Let Go of Past Success to Achieve Extraordinary Results, and co-author of the international bestseller Lean Enterprise: How High Performance Organizations Innovate at Scale—included in the Eric Ries series, and a Harvard Business Review must read for CEOs and business leaders. He is an internationally sought-after speaker, frequent writer and contributor to The Economist, Strategy+Business, and MIT Sloan Management Review. Barry is faculty at Singularity University, advising and contributing to Singularity’s executive and accelerator programs based in San Francisco, and throughout the globe. Barry is the founder of ExecCamp, the entrepreneurial experience for executives, and management consultancy Antennae. His mission is to help purposeful, technology-led businesses innovate at scale. Read Barry’s blog at: www.barryoreilly.com See what he has to say on Twitter: @barryoreilly
06:41
February 25, 2019
Clint Corley - What would you say you do here?
The second in our series called "what would you say you do here?" where KaiNexus team members talk about what they do and a passion from outside of work. Today - Clint Corley, Enterprise Account Executive
09:07
February 21, 2019
Webinar Preview - Meghan Scanlon and Zero Harm
A preview of an upcoming webinar to be presented by Meghan Scanlon on February 27. http://www.kainexus.com/webinars Pursuing Zero Harm: A Powerful Platform for Embedding Lean Capability February 27 from 1:00 - 2:00 ET Presented by Meghan Scanlon In this webinar, you will learn: The strategy behind an organization's True North and setting goals at perfect The power of safety as a value and how to use it to engage people in improving their work Critical capabilities you need to develop in your organization on a transformational journey of operational excellence Megan Scanlon Meghan Scanlon is a principal of Value Capture, LLC. She has nearly 13 years of experience implementing and sustaining transformational improvements in healthcare organizations. Recently, she helped lead Value Capture’s support of the University of Virginia Health System’s Be Safe performance transformation effort. Previously, she spent 9 years as a Sr. Lean Consultant in Johnson & Johnson’s ValuMetrix Services® organization, where she had a proven track record of driving key operational changes in hospitals and healthcare facilities in North America and Europe. Megan has extensive experience developing hospital employees from the front line to the C-suite as lean practitioners and change agents, working with cross-functional groups to transform their performance and service levels, developing plans to implement change at all levels of an organization, identifying critical performance measures, and creating management tools needed in order to manage and sustain improvements. She is skilled at designing and delivering effective training sessions focused on process improvement, change management, and leadership. Prior to her work in ValuMetrix Services®, she spent over 3 years internally within Johnson & Johnson, where she attained her Lean Six Sigma Black Belt applying Process Excellence in the areas of Operations, Supply Chain, and IT. Regiser: http://www.kainexus.com/webinars
11:56
February 18, 2019
Greg Jacobson - What would you say you do here at KaiNexus?
The first in our series of podcasts inspired by a scene in the movie "Office Space" -- "what would you say... you do here?" Going first is our CEO and co-founder, Dr. Greg Jacobson -- leading by example. You'll also hear Greg talk about the one weekly habit / activity outside of work that he wouldn't dream of missing.
08:38
February 14, 2019
KataCon5 and TWI Summit - Lean Frontiers
Mark Graban, of KaiNexus, chats with Jim Huntzinger and Dwayne Butcher of Lean Frontiers about their upcoming events, KataCon 5 and the TWI Summit, being held in Savannah, GA. Learn more at http://www.leanfrontiers.com/skillsweek/
11:36
January 28, 2019