Cool Culture Corner

Episode 197 of Cool Culture Corner Has the recent troubles at Southwest Airlines turned their culture into Southworst? Probably not but there is a difference in the customer experience. Do you need a speaker for your next conference, a facilitator for your next strategic planning or training session, or an MC for your next event? Then learn more about Bator Training & Consulting at www.btcinc.net.

Episode 196 of Cool Culture Corner Disney recently announced that employees are required to work at least four days a week in the office understanding that collaboration and creativity is best when people are there in person. Do you need a speaker for your next conference, a facilitator for your next strategic planning or training session, or an MC for your next event? Then learn more about Bator Training & Consulting at www.btcinc.net.

Episode 195 of Cool Culture Corner Organizations are embracing non-traditional teams comprised of executives and outside freelancers. They can be very effective but there are three aspects to keep in mind when building the team culture within this dynamic. Do you need a speaker for your next conference, a facilitator for your next strategic planning or training session, or an MC for your next event? Then learn more about Bator Training & Consulting at www.btcinc.net.

Episode 194 of Cool Culture Corner What happened on Monday Night Football to Damar Hamlin was a tragedy on 1/2/23. Our prayers go out to him and his family. How the NFL handled the situation provides us with a learning opportunity for our own team building efforts. Do you need a speaker for your next conference, a facilitator for your next strategic planning or training session, or an MC for your next event? Then learn more about Bator Training & Consulting at www.btcinc.net.

Episode 193 of Cool Culture Corner What can we learn from high-profile cases of alleged toxic cultures such as those in major sports teams like the Washington Commanders and the Phoenix Suns? A lot including the need to not rush to judgement based upon the court of public opinion. Do you need a speaker for your next conference, a facilitator for your next strategic planning or training session, or an MC for your next event? Then learn more about Bator Training & Consulting at www.btcinc.net.

Episode 192 of Cool Culture Corner What can you learn about culture building from your plumber? Ken Bator shares a recent experience that will give your team some insight. Do you need a speaker for your next conference, a facilitator for your next strategic planning or training session, or an MC for your next event? Then learn more about Bator Training & Consulting at www.btcinc.net.

Episode 191 of Cool Culture Corner Ken Bator returns for season 10 and gives an excellent example of a positive culture from his recent stay at the Hotel Monaco in Chicago. Do you need a speaker for your next conference, a facilitator for your next strategic planning or training session, or an MC for your next event? Then learn more about Bator Training & Consulting at www.btcinc.net.

Episode 190 of Cool Culture Corner Sometimes in the most chaotic times it is best for your business and your culture to focus on just today instead of intermediate or long-term planning. Do you need a speaker for your next conference, a facilitator for your next strategic planning or training session, or an MC for your next event? Then learn more about Bator Training & Consulting at www.btcinc.net.

Episode 189 of Cool Culture Corner Empathy fatigue isn’t just for first responders anymore. It’s affecting many of us in the workplace. Host, Ken Bator, discusses the topic in reference to an article from 2020: https://www.mindful.org/empathy-fatigue-is-all-too-real/ Do you need a speaker for your next conference, a facilitator for your next strategic planning or training session, or an MC for your next event? Then learn more about Bator Training & Consulting at www.btcinc.net.

Episode 188 of Cool Culture Corner A discussion on an issue hurting many cultures in 2022, the big split, as detailed in a recent article published by Harvard Business Review: https://hbr.org/2022/04/when-crisis-management-becomes-conflict-management Do you need a speaker for your next conference, a facilitator for your next strategic planning or training session, or an MC for your next event? Then learn more about Bator Training & Consulting at www.btcinc.net.

Episode 187 of Cool Culture Corner Ken Bator shares a snippet from a recent conversation with Work-Life Balance Expert, Dr. Donnie Hutchinson, on asking two crucial questions in order to make positive change in your life or culture. Learn more about Dr. Donnie Hutchinson at www.donniehutchinson.com Do you need a speaker for your next conference, a facilitator for your next strategic planning or training session, or an MC for your next event? Then learn more about Bator Training & Consulting at www.btcinc.net.

Episode 186 of Cool Culture Corner Sometimes your ego as a leader can be an asset. Other times maybe not so much. Having the self-awareness to know when your ego is getting in the way and choosing to put it aside is a gift. Do you need a speaker for your next conference, a facilitator for your next strategic planning or training session, or an MC for your next event? Then learn more about Bator Training & Consulting at www.btcinc.net.

Episode 185 of Cool Culture Corner In this world of negativity and divisiveness how do you inject humor into the workplace? Asking for a friend. Do you need a speaker for your next conference, a facilitator for your next strategic planning or training session, or an MC for your next event? Then learn more about Bator Training & Consulting at www.btcinc.net.

Episode 184 of Cool Culture Corner Cultures sometimes seem more civil at a local business. Employees seem happier. Customers receive better service. Is this something we can adopt in a big business? Do you need a speaker for your next conference, a facilitator for your next strategic planning or training session, or an MC for your next event? Then learn more about Bator Training & Consulting at www.btcinc.net.

Episode 183 of Cool Culture Corner Ken takes some advice from his childhood and applies it to culture building today as people are leaving home and going back to a workplace environment. Do you need a speaker for your next conference, a facilitator for your next strategic planning or training session, or an MC for your next event? Then learn more about Bator Training & Consulting at www.btcinc.net.

Episode 182 of Cool Culture Corner Sometimes it’s not about conflict resolution. It’s about conflict avoidance. After all, not every difference of opinion is worthy of a conflict. Do you need a speaker for your next conference, a facilitator for your next strategic planning or training session, or an MC for your next event? Then learn more about Bator Training & Consulting at www.btcinc.net.

Episode 181 of Cool Culture Corner Cool Culture Corner returns for Season 9! Host, Ken Bator, gives a preview and reminds business owners and managers that in these difficult times one of the best solutions is communication. Do you need a speaker for your next conference, a facilitator for your next strategic planning or training session, or an MC for your next event? Then learn more about Bator Training & Consulting at www.btcinc.net.

Episode 180 of Cool Culture Corner With this season ending and Cool Culture Corner going on hiatus until 2nd Quarter of 2022, we review some of the culture-building classes available to help your business to better involve your team for better productivity, better profits, and growth!  Learn more about BTC's culture classes at https://amphy.com/signup/60a5b13a-bbe1-4991-8b5f-a6f8fecee4d3 Learn more about Bator Training & Consulting at www.btcinc.net

Episode 179 of Cool Culture Corner What tools do you and your business use to involve everyone on your team and stay productive? Does leveraging technology to be productive detract from the human experience? Learn more about Bator Training & Consulting at www.btcinc.net

Episode 178 of Cool Culture Corner Sometimes team members don’t throw speed bumps into projects simply to be a pain and to cause chaos. Many times there is a logical reason to take a pause and a closer look that can make what would just be good truly great. Does your culture allow for that logical pause? If the answer is “no” then attend one of BTC's classes on Amphy such as The Foundation for Your Brand, Culture, and Strategy. Learn more about Bator Training & Consulting at www.btcinc.net

Episode 177 of Cool Culture Corner There's a lot of angst out there and it's effecting company cultures all over. A simple smile used to work in connecting with people in the workplace and diffusing negative customer situations. But will that work today with everyone wearing masks? Could you use some help in making better connections within your unique business? Then attend one of BTC's classes such as The Foundation for Your Brand​,​ Culture​,​ & Strategy. Learn more about Bator Training & Consulting at www.btcinc.net

Episode 176 of Cool Culture Corner It's been suggested before by more than one business person that entrepreneurship can solve most if not all of the world's problems. If that's case, could that mindset solve the customer service issues we are seeing today at many retail locations? You bet it can! Could you use some help in developing the entrepreneurial spirit within your unique business? Then attend one of BTC's classes such as The Foundation for Your Brand​,​ Culture​,​ & Strategy. Learn more about Bator Training & Consulting at www.btcinc.net

Episode 175 of Cool Culture Corner In response to a recent question, we detail some of the best books that are tremendous resources in building a strong culture in your business. Could you use a little more help in building a tremendous culture? Then attend one of BTC's classes such as The Foundation for Your Brand​,​ Culture​,​ & Strategy.

Episode 174 of Cool Culture Corner A pontification on team building based upon current events with Jon Gruden, the Washington Football Team, and the NFL. What can we learn from this situation that will help our business? Could your business use some assistance in team building? Then take one of BTC's classes on Amphy such as The Foundation for Your Brand Culture and Strategy.

Episode 173 of Cool Culture Corner Host, Ken Bator, kicks off Season Eight with an example of a blown business deal that reminds us how we need to cater to the personalities of others. Simply put, you need to employ different strokes for different folks. Could your business use some assistance in relationship building both internally and externally? The take one of BTC's classes on Amphy such as Service Standards: The Key to Branding the Experience.

Episode 172 of Cool Culture Corner Fellow author of From No Worth to Self-Worth, Candice Bakx-Friesen, discusses her chapter in the book. She shares insight into specific experts such as "Remember Why You Started" and "Defeat Fear Through Action." Learn more about Candice at https://www.candicebakxfriesen.com/ Learn more about Bator Training & Consulting and schedule your complimentary 15-minute strategy session at www.btcinc.net/contact-us

Episode 171 of Cool Culture Corner A commentary on the recent cancellation of hundreds of flights by American Airlines and what we can learn from that fiasco about not only culture building but also its alignment with branding and strategy. Learn more about Bator Training & Consulting and schedule your complimentary 15-minute strategy session at www.btcinc.net/contact-us

Episode 170 of Cool Culture Corner Host, Ken Bator, shares a childhood story that became relevant in regards to culture building during a recent collaborative effort. Learn more about Bator Training & Consulting and schedule your  complimentary 15-minute strategy session at www.btcinc.net/contact-us

Episode 169 of Cool Culture Corner Host, Ken Bator, talks about recent developments with the CU Business News Podcast and CUNA's "Open Your Eyes" campaign. As business owners and executives we should "Open Our Eyes" to our employees and our specific niche. Learn more about Bator Training & Consulting and schedule your complimentary 15-minute strategy session at www.btcinc.net/contact-us

Episode 168 of Cool Culture Corner Host, Ken Bator, shares details from his new book collaboration, From No Worth To Self-Worth, written alongside eleven fellow authors. It is a collection of experts sharing from the heart and is dedicated to those who have ever been made to feel less than, to feel inadequate,  been bullied, or held back. Everyone has something amazing to offer. It is important to remember that and the struggles people may be having internally as we are building a Cool Culture Corner within our unique business. Learn more about Bator Training & Consulting and schedule your complimentary 15-minute strategy session at www.btcinc.net/contact-us

Episode 167 of Cool Culture Corner James Robilotta, Professional Speaker and Improv Comedian, joins us to talk about team building. We discuss how important it is to allow your employees to be vulnerable as we get back to working in person. Learn more about James at www.jamestrobo.com. Learn more about Bator Training & Consulting and schedule your complimentary 15-minute strategy session at www.btcinc.net/contact-us

Episode 166 of Cool Culture Corner Host, Ken Bator, pontificates if unions are necessary in this day and age quoting a popular statement by the late Dr. Stephen Covey, "When trust is high rules are unnecessary. When trust is low rules are unenforceable." Learn more about Bator Training & Consulting and schedule your complimentary 15-minute strategy session at www.btcinc.net/contact-us

Episode 165 of Cool Culture Corner Founder and Principal Consultant at Strategic Insights, Helene Cahen, joins us to provide details on “Design Thinking.” She shares how this mindset allows the entire team to be involved and allows for failure early in the process if needed. This allows for more success and less time and money spent on projects that just won’t work. Learn more about Helene at www.strategicinsights.biz Learn more about Bator Training & Consulting and schedule your complimentary 15-minute strategy session at www.btcinc.net/contact-us

Episode 164 of Cool Culture Corner The host of the Brave Women at Work podcast, Jennifer Pestikas, joins us to discuss how professionals can best lead their teams as we see an end to the pandemic. She also shares some wonderful insights for working mothers on how to juggle multiple priorities and take care of themselves. Learn more about Jennifer at https://www.howwinningisdone.com/ Learn more about Bator Training & Consulting and schedule your complimentary 15-minute strategy session at www.btcinc.net/contact-us

Episode 163 of Cool Culture Corner Small-Business Scaling Strategist, Leslie Hassler, joins us to discuss how to empower or re-empower your team as we begin to crawl out of the pandemic. She shares multiple tips that you can implement in your business immediately that will help you get back on the path of growth with all employees moving in the same direction. Learn more about Leslie at yourbizrules.com and take the free quiz at yourbizrules.com/scaling-rich-quiz. Learn more about Bator Training & Consulting and schedule your complimentary 15-minute strategy session at www.btcinc.net/contact-us

Episode 162 of Cool Culture Corner Ken Bator shares a recent vacation experience at a resort where their tagline should be "Sorry for the inconvenience." Learn from their mistakes so they aren't made in your service-based business. Learn more about Bator Training & Consulting and schedule a strategy session, as encouraged in the show, at  https://btcinc.net/contact-us/

Episode 161 of Cool Culture Corner Pattie Grimm – author, speaker, and coach with more than 25 years of experience as a senior woman leader with Global Fortune 50 companies – joins us to discuss how female executives can be bold and not bossy within their corporate cultures. She shares timeless tips that can be applied today and beyond. Learn more about Pattie, and take advantage of her special offer, at womenkickingglass.com/book Learn more about Bator Training & Consulting and schedule a strategy session, as encouraged in the show, at https://btcinc.net/contact-us/

Episode 160 of Cool Culture Corner With the New Media Summit coming up, Ken shares three tips to be a quality podcast guest: 1) Have a media one sheet 2) Be early for your interview 3) Share the heck out of your podcast episode Learn more about Bator Training & Consulting and schedule a strategy session, as encouraged in the show, at https://btcinc.net/contact-us/

Episode 159 of Cool Culture Corner Hospitality Consultant, Christie Lawler, joins us to discuss culture building during the furloughs, layoffs, and constant uncertainty of a pandemic. Leadership is always critical but it is the key ingredient to survival today. Learn more about Christie at cjlconsults.com Learn more about Bator Training & Consulting and schedule a strategy session, as encouraged in the show, at https://btcinc.net/contact-us/

Episode 158 of Cool Culture Corner Author of The Creative Culture, Justin Dauer, explains why actions speak much louder than words when building team morale. Allowing everyone to have a seat at the table is critical in this chaotic world in order to continue moving your business forward. Learn more about Justin and his book at www.the-culturebook.com. Learn more about Bator Training & Consulting and schedule a strategy  session, as encouraged in the show, at https://btcinc.net/contact-us/

Episode 157 of Cool Culture Corner Randall Sean Garcia - speaker, author, and futurist - discusses the power of wisdom in your culture in the midst of the chaos of 2020. He also teaches us how to lead during these unprecedented times. Learn more about Randall at http://www.randallsgarcia.com/ Learn more about Bator Training & Consulting and schedule a strategy session, as encouraged in the show, at https://btcinc.net/contact-us/

Episode 156 of Cool Culture Corner Award-Winning Motivational Keynote Speaker and Author, Daniel Gomez, explains Why You Were Born to Fly and how helping others to fly creates a winning culture. Learn more about Daniel Gomez at DanielGomezInspires.com. Learn more about Bator Training & Consulting and schedule a strategy session, as encouraged in the show, at https://btcinc.net/contact-us/

Episode 155 of Cool Culture Corner Shane Fielder, The Innovative Samurai, joins us to explain that when you try to balance your life you force yourself to choose winners and losers within your priorities. Conversely, Work/Life Harmony allows you to find greater peace and purpose without hustling or grinding. Learn more about Shane at samuraiinnovation.com and take advantage of the free gift he mentions at nofailplans.com. Learn more about Bator Training & Consulting and schedule a strategy session, as encouraged in the show, at https://btcinc.net/contact-us/

Episode 154 of Cool Culture Corner Jani Roberts and Sabrina Ursaner, Co-Founders of Alignment Essentials, share tools for living in the now, appreciating the contrast in life, and finding more joy in everything you do even in a pandemic! Learn more about Jani and Sabrina at alignmentessentials.com and use code KBCULTURE to take advantage of the VIP access they mention during the show. Learn more about Bator Training & Consulting and schedule a strategy session, as encouraged in the show, at https://btcinc.net/contact-us/

Episode 153 of Cool Culture Corner Vicky Brown, CEO of Idomeneo Enterprises, joins us to teach how to use the interview to get the information you need for a new hire. She also tells us about the worthless questions you need to stop asking like "Where do you see yourself in five years?" Learn more about Vicky at https://idomeneoinc.com/ and take advantage of her free gift by going to leadersjourney.tv/questions. Learn more about Bator Training & Consulting and schedule a strategy session, as encouraged in the show, at https://btcinc.net/contact-us/

Episode 152 of Cool Culture Corner Anne Shoshana Deakter, Concierge Life Coach and Author, joins us with advice on how to reclaim hope, purpose, and fulfillment in a world gone crazy! Learn more about Anne at www.anneshoshanadeakter.com and grab the first three chapters of her new book for free by emailing her directly at goodtobetter2020@gmail.com. Schedule a 15-Minute Complimentary Strategy Session with Ken Bator by  going to www.btcinc.net/contact-us/ Type "Strategy Session" in the  comments section.

Episode 151 of Cool Culture Corner Tracy Paye, Professional Organizer and Productivity Coach, teaches us how to restore order and balance in the home and workplace at a time when we all really need it. She also discusses ADHD coaching as an entrepreneur who has been successfully managing the issue for several years. Learn more about Tracy at missorganized.com or www.facebook.com/professionalorganizersandiego/  Schedule a 15-Minute Complimentary Strategy Session with Ken Bator by  going to www.btcinc.net/contact-us/ Type "Strategy Session" in the  comments section.

Episode 150 of Cool Culture Corner Host of the Vet Pivot Podcast and former US Air Force Master Military Training Instructor, Matt Kuchera, joins us to break down the critical topics facing veterans and transitioning service members today. Learn more about Matt and the podcast at vetpivot.com. Schedule a 15-Minute Complimentary Strategy Session with Ken Bator by  going to www.btcinc.net/contact-us/ Type "Strategy Session" in the  comments section.

Episode 149 of Cool Culture Corner Kim Kosteck helps those overwhelmed by unexpected events to move away from crisis and to success. Having personally dealt with several setbacks - including domestic violence, children with rare medical conditions, and Hurricane Harvey - Kim understands what is needed for you and your business to bounce back from the unprecedented and unfortunate times we live in today. Listen as she provides implementable tips that will help all of us in 2020. Learn more about Kim at kimkosteck.com. Schedule a 15-Minute Complimentary Strategy Session with Ken Bator by  going to www.btcinc.net/contact-us/ Type "Strategy Session" in the  comments section.

Episode 148 of Cool Culture Corner The K-9 Mentalist, Ryan Matthews, explains how you can build employee morale and team productivity by applying some of the same methods he has successfully used to train thousands of dogs! Learn more about Ryan at www.IAmRyanMatthews.com. Schedule a 15-Minute Complimentary Strategy Session with Ken Bator by  going to www.btcinc.net/contact-us/ Type "Strategy Session" in the  comments section.

Episode 147 of Cool Culture Corner The Creator of Happi Tummi, Nanette Meneses, joins us to share her entrepreneurial journey. She discusses the challenges and the joys of being a mom and building a unique business at the same time. Learn more about Nanette at https://happitummi.com/ and text "Happi" to 33777 to enter for a free Parent & Baby Gift Pack as mentioned on the show. Schedule a 15-Minute Complimentary Strategy Session with Ken Bator by  going to www.btcinc.net/contact-us/ Type "Strategy Session" in the  comments section.

Episode 146 of Cool Culture Corner Entrepreneur and self-defense expert, Coach Tony Blauer, joins us to discuss fear and how to use it to your advantage in your business especially during these difficult and uncertain times. Learn more about Coach Blauer at www.knowfearnow.com Schedule a 15-Minute Complimentary Strategy Session with Ken Bator by  going to www.btcinc.net/contact-us/ Type "Strategy Session" in the  comments section.

Episode 145 of Cool Culture Corner Jennifer Martin teaches us how to stop being the thing that holds you back in your culture or for your business. She provides fun tips to bust through procrastination and become unstoppable. Learn more about Jennifer at https://www.businessconsultingsanfrancisco.com/ Schedule a 15-Minute Complimentary Strategy Session with Ken Bator by going to www.btcinc.net/contact-us/ Type "Strategy Session" in the comments section.

Episode 144 of Cool Culture Corner Annette Comer, Founder of The World’s Greatest Women Academy, shares the five masks that women often wear that make it tough for them to succeed. She offers tips on what female executives and entrepreneurs can do differently to be authentic and wildly successful. Learn more about Annette at www.annettecomer.com. Schedule a 15-Minute Complimentary Strategy Session with Ken Bator by going to www.btcinc.net/contact-us/  Type "Strategy Session" in the comments section.

Episode 143 of Cool Culture Corner Jordan Goldrich, the Workplace Warrior Executive Coach, teaches abrasive executives how to end complaints by being authentic, thus, taking their cultures to even higher levels of performance. Learn more about Jordan at www.jordangoldrich.com Schedule a 15-Minute Complimentary Strategy Session with Ken Bator by going to www.btcinc.net/contact-us/Type "Strategy Session" in the comments section.

Episode 142 of Cool Culture Corner Lia Dunlap, the Purpose & Prosperity Oracle for Conscious Leaders, details the three massive mistakes leaders make that keep them frustrated about doing shallow work and anxious having their gift die within them. Learn more about Lia at https://www.oracleonpurpose.com/ Schedule a 15-Minute Complimentary Strategy Session with Ken Bator by  going to www.btcinc.net/contact-us/Type "Strategy Session" in the comments section.

Episode 141 of Cool Culture Corner Dr. Sheri Prentiss shares her story of perseverance as well as how corporate cultures can foster a healthier environment for their employees leading to increased productivity. Learn more about Dr. Sheri at www.drsherimd.com.  Schedule a 15-Minute Complimentary Strategy Session with Ken Bator by  going to www.btcinc.net/contact-us/Type "Strategy Session" in the comments section.

Episode 140 of Cool Culture Corner Arin Halicki, the Clarity Catalyst, joins us for an in-depth and sometimes humorous discussion on the journey up the corporate ladder and to entrepreneurship as well as how forgiveness in the workplace can lead us down a path of peace and greater personal productivity. Learn more about Arin at www.arinhalicki.com Schedule a 15-Minute Complimentary Strategy Session with Ken Bator by  going to www.btcinc.net/contact-us/Type "Strategy Session" in the comments section.

Episode 139 of Cool Culture Corner Collaboration has never been more important than today. There are so many positive examples of businesses and people making positive connections during this period of time. Unfortunately, there is a small percentage of professionals that choose not to collaborate and live in a silo. It will be the collaborators that not only survive but thrive this pandemic. Schedule a 15-Minute Complimentary Strategy Session with Ken Bator by  going to www.btcinc.net/contact-us/Type "Strategy Session" in the comments section.

Episode 138 of Cool Culture Corner During this temporary crisis, now is the time to embrace the core values and standards of your organization more than ever. Schedule a 15-Minute Complimentary Strategy Session with Ken Bator by  going to www.btcinc.net/contact-us/Type "Strategy Session" in the comments section.

Episode 137 of Cool Culture Corner Family scholar, Dr. David Schramm, joins us to detail how applying strong family principles to workplace culture can improve morale, productivity, and profits. Learn more about Dr. Dave at at drdaveschramm.com and his recent TedX talk at https://youtu.be/Pmz7z4hyM9E. Schedule a 15-Minute Complimentary Strategy Session with Ken Bator by  going to www.btcinc.net/contact-us/ Type "Strategy Session" in the comments section.

Episode 136 of Cool Culture Corner David Adelson joins us this episode for a different perspective and interesting conversation on culture, sales, and how to exceed the goals that you set. Learn more about David at davidadelson.com, peaceandharmonydownload.com, and takethequiznow.com. Schedule a 15-Minute Complimentary Strategy Session with Ken Bator by  going to www.btcinc.net/contact-us/ Type "Strategy Session" in the comments section.

Episode 135 of Cool Culture Corner Nate Palmer - NASM certified personal trainer and corrective exercise specialist - joins us on this episode to discuss nutrition options and movement to help your productivity regardless of your role in your business. Learn more about Nate at www.n8trainingsystems.com. Schedule a 15-Minute Complimentary Strategy Session with Ken Bator by  going to www.btcinc.net/contact-us/ Type "Strategy Session" in the comments section.

Episode 134 of Cool Culture Corner The sales culture of today is not about finding ways to manipulate your prospects. It is about building the sales process from the ground up. Schedule a 15-Minute Complimentary Strategy Session with Ken Bator by  going to www.btcinc.net/contact-us/ Type "Strategy Session" in the comments section.

Episode 133 of Cool Culture Corner If you are the smartest person in the room, or worse act like you are, you will suffocate any collaborative energy among the people in the room. The smartest person knows that he or she is rarely the smartest person and builds a culture with complimentary skills and personalities that build upon each other.  Schedule a 15-Minute Complimentary Strategy Session with Ken Bator by  going to www.btcinc.net/contact-us/ Type "Strategy Session" in the comments section.

Episode 132 of Cool Culture Corner Consider using the latest inexpensive technology to connect and involve employees at multiple locations or branches. See facial expressions, share screens, and go beyond the archaic conference-call line. Invest in the technology and your culture! Schedule a 15-Minute Complimentary Strategy Session with Ken Bator by  going to www.btcinc.net/contact-us/ Type "Strategy Session" in the comments section.

Episode 131 of Cool Culture Corner Understanding the leadership style that your business needs in its current stage of growth is the key to taking your Brand, Culture, and Strategy to the next level. Schedule a 15-Minute Complimentary Strategy Session with Ken Bator by  going to www.btcinc.net/contact-us/ Type "Strategy Session" in the    comments section.

Episode 130 of Cool Culture Corner Dr. Elizabeth Hughes, the Stress Antidote Doctor, tells us how management and individuals can alleviate stress and tension in the workplace for a more positive and productive culture. Learn more about Elizabeth at www.elizabethhughesmd.com. Schedule a 15-Minute Complimentary Strategy Session with Ken Bator by going to www.btcinc.net/contact-us/ Type "Strategy Session" in the   comments section.

Episode 129 of Cool Culture Corner Everyone is ignorant of something. Embrace the ignorance in your business to understand what needs to be changed. Schedule a 15-Minute Complimentary Strategy Session with Ken Bator by   going to www.btcinc.net/contact-us/ Type "Strategy Session" in the   comments section.

Episode 128 of Cool Culture Corner The Happiness Generator, Amy Huentelman, shares her L.E.A.P. formula on how to create more joy for yourself and within a business. Learn more about Amy at inVigor8Life.com and find the free gifts she mentions at HappySelfConnection.com. Schedule a 15-Minute Complimentary Strategy Session with Ken Bator by  going to www.btcinc.net/contact-us/ Type "Strategy Session" in the  comments section.

Episode 127 of Cool Culture Corner Be sincere and transparent when announcing new programs to your employees. It may save you from devastating ripple effects to your morale. Schedule a 15-Minute Complimentary Strategy Session with Ken Bator by going to www.btcinc.net/contact-us/ Type "Strategy Session" in the comments section.

Episode 126 of Cool Culture Corner Dr. Catherine Akbarieh joins us to provide guidance in creating positive perception in the workplace, including some fun discussions about dental offices. She also shares details about her Three E's: Educate, Eliminate, and Empower. Learn more about Dr. Catherine and her business, Reflective Wellness, at www.linkedin.com/in/reflectivewellness/  Also, take advantage of the offers she makes on the show below: First 8 who purchase by October 17, 2019, will receive a special gift: A 40 minute Health Coaching Session to go along with it! (value of $200) And A  Complimentary Bio-Scan to determine their Biological Preference for  natural remedies that will support their perception re-framing (value  $350) Offers: 1- https://HolisticConsult.as.me/10-StepsCEO 2- https://HolisticConsult.as.me/10StepsBusiness 3- https://HolisticConsult.as.me/10StepsIndividual COUPON CODE: 10-STEPS19 Learn more about Bator Training & Consulting at www.btcinc.net.

Episode 125 of Cool Culture Corner Marcus Bird - Wellness Futurist, Quantum Leap Specialist & Peak Potential Coach - joins us as a guest to discuss the Power of Possibility and how it can enhance the culture of your business. Learn more about Marcus at www.marcusbird.net or www.wellnessleadershipacademy.com Learn more about Bator Training & Consulting at www.btcinc.net

Episode 124 of Cool Culture Corner Knowing what the ultimate endgame is for your prospects is important. That endgame may be a high-ticket item, your best product, or a bundle of services that creates a long-term relationship. Helping your employees to understand the process of getting the right customers to that point will involve your team and allow them to enhance that system. To schedule a 20-minute, no-obligation strategy call to discuss how to create a Cool Culture Corner in your unique business go to btcinc.net/contact-us/ or send an email to info@btcinc.net and we'll get that scheduled for you. www.btcinc.net

Episode 123 of Cool Culture Corner Culture will eat your Brand for breakfast, your Strategy for lunch, and there will be no dinner. www.btcinc.net

Episode 122 of Cool Culture Corner Cold-calling has adverse effects on the morale of your team in more ways than one. www.btcinc.net

Episode 121 of Cool Culture Corner Just because your business or branch just opened doesn't mean consumers are going to let you slide on a less than meets-expectations experience while you work out the kinks.  They will just never come back and tell all of their friends and family why they shouldn't go there either. That's why it's just as important to begin building a positive culture at that new location as it is to pick out the signage, décor, systems, etc. before you ever open the doors for business. www.btcinc.net

Episode 120 of Cool Culture Corner Special guest, Henry Lopez, discusses the importance of creating a strong culture in a retail business including a car wash. Henry is not only a serial entrepreneur but also the co-host of The How of Business and the The How of Car Washing. Learn more at www.levantebusinessgroup.com, thehowofbusiness.com, and thehowofcarwashing.com. Learn more about Bator Training & Consulting at www.btcinc.net

Episode 119 of Cool Culture Corner Starbucks used to be a prime example of Brand, Culture, and Strategy alignment. Today they seem to have a confused Culture that is perplexing to employees and consumers alike. Learn more about our sponsor, Bator Training & Consulting, at www.btcinc.net.

Episode 118 of Cool Culture Corner Move from communication to engagement to involvement with your team for the best results in productivity. www.btcinc.net

Episode 117 of Cool Culture Corner Build your culture from very good to great as well as relay that message through your brand messaging. www.btcinc.net

Episode 116 of Cool Culture Corner Respect among employees and for customers is the minimum expectation for a culture. What about respect for other stakeholders such as business partners, vendors, and the community? www.btcinc.net

Episode 114 of Cool Culture Corner Being a "small" business isn't a hindrance. On the contrary, you have a better opportunity to build a healthy workplace culture and an awesome customer, member, or client experience. www.btcinc.net

Episode 113 of Cool Culture Corner The little things in earning respect from your coworkers can go a long way in achievement and implementation as well as making your life easier later on. www.btcinc.net

Episode 112 of Cool Culture Corner Scheduling and properly conducting one-on-one meetings with each employee can improve morale as well as the implementation and execution of your strategy. www.btcinc.net

Episode 111 of Cool Culture Corner Do your marketing tactics align with the culture of your organization? If not, you could be doing irreparable damage to your brand. www.btcinc.net

Episode 109 of Cool Culture Corner When we have a small business sometimes there doesn't seem to be enough resources, especially in terms of time and people, to mentor our future leaders. Exposing these rising stars to successful business professionals outside the organization can be of tremendous value both for the individual and for your institution. www.btcinc.net

Episode 108 of Cool Culture Corner Employee engagement begins with employee involvement. www.btcinc.net

Episode 107 of Cool Culture Corner Being very clear about the niche of your business can provide clarity and focus for your employees. www.btcinc.net

Episode 106 of Cool Culture Corner If an organization like Lyft can provide a consistent positive experience with independent contractors, why do so many businesses have such a difficult time doing so through their employees? www.btcinc.net

Episode 105 of Cool Culture Corner All stakeholders of your business - employees, customers, business partners, etc. - need to be treated with equal respect if you are going to grow. www.btcinc.net

Episode 104 of Cool Culture Corner Stop whining and start winning in your culture by not allowing the moaning and complaints. www.btcinc.net

Episode 103 of Cool Culture Corner As the business moves up the stages of growth there will be changes necessary in the culture. Be ready for those changes in order to keep morale high among your employees. www.btcinc.net

Episode 102 of Cool Culture Corner A discussion on how building a small circle of trusted colleagues in your business is not only good for the individual who does so but also for the culture. www.btcinc.net

Episode 101 of Cool Culture Corner While running the day-to-day operations of a business may seem like being in the weeds it effects the airplane view of the business. www.btcinc.net

Episode 100 of Cool Culture Corner Ken Bator looks back at the past 99 episodes and the original impetus of starting this podcast. He also share the #1 tip offered to create a Cool Culture Corner in the history of the show. www.btcinc.net

Episode 099 of Cool Culture Corner Do great employees come back after the resign? Heck yes, if you treated them right the first time! www.btcinc.net

Episode 098 of Cool Culture Corner Ken Bator, your Organizational Culture and World-Class Service Standards Expert, shares tips on how to break the silo-walls in your business. www.btcinc.net

Episode 097 of Cool Culture Corner In business perception is reality, but how do we change our team's perceptions in order to improve morale in a sincere manner? Learn more from the Organizational Culture and World-Class Service Standards Expert at www.btcinc.net

Episode 096 of Cool Culture Corner A discussion with Certified Laughter Leader, Kim McIntyre, on how to create more laughter at work that decreases stress, increases productivity, and doesn’t tick anyone off! Lear more about Kim at joyfulbeing.com and use coupon code “KBLaugh” for a discount on her offer mentioned in the show.

Episode 095 of Cool Culture Corner Does your team have the right mindset before setting your strategy? www.btcinc.net

Episode 094 of Cool Culture Corner An interview with Eva Vennari, the No BS Healer on simple tactics to improve wellness in your business as well as in your personal career as an executive or entrepreneur. Learn more about Eva and her business at theelevateinstitute.com

Episode 093 of Cool Culture Corner Allow your branches and additional locations to have some freedom within the confines of your Brand, Culture, and Strategy.

Episode 092 of Cool Culture Corner A conversation with Dr. Rhoberta Shaler on how to recognize "Hijackals" in your organization and how to work with them within your culture. Learn more about Dr. Shaler at www.forrelationshiphelp.com and her podcast, Emotional Savvy, on iTunes, Stitcher, and many other platforms. Also grab a copy of her free ebook, How to Spot a Hijackal, at www.hijackals.com.

Episode 091 of Cool Culture Corner Strategic planning shouldn't start with the retreat. It should start with speaking to your front line staff. www.btcinc.net

Episode 090 of Cool Culture Corner If management and employees are terse with each other on a consistent basis how could the business possibly create a continual positive environment for customers? www.btcinc.net

Episode 089 of Cool Culture Corner A discussion with Jennie Bellinger, Direct Sales Expert, on connecting with team members whether they are employees or independent sales reps. www.btcinc.net

Episode 088 of Cool Culture Corner Wouldn't it be wise for your employees to have a clear understanding of your brand before putting it out there for the public? www.btcinc.net

Episode 087 of Cool Culture Corner Before you have to do one of those "Re-Commitment" apology commercials or messages like Wells Fargo, Facebook, or Uber, re-examine your culture and the way you do business. www.btcinc.net

Episode 086 of Cool Culture Corner Happy employees = happy customers www.btcinc.net

Episode 085 of Cool Culture Corner Use technology to engage and enhance the human connection with employees rather than simply implementing technology under the illusion of being a technologically advance organization. www.btcinc.net

Episode 084 of Cool Culture Corner Look beyond surface-level problems in your culture. If your team has been in a state of discontent for months, the problems probably stem from a point much farther in the past. www.btcinc.net

Episode 083 of Cool Culture Corner Influence is impossible without trust. www.btcinc.net

Episode 082 of Cool Culture Corner The right external partners can lift your culture and focus to new heights. www.btcinc.net

Episode 081 of Cool Culture Corner Every business or team needs at least one person to rally its members but two or more would be even better. www.btcinc.net

Episode 080 of Cool Culture Corner Does your culture shot down ideas or cultivate them among your team? www.btcinc.net

Episode 079 of Cool Culture Corner Adapt to overcome the fear of change, the fear of the unknown, and the fear of failure. www.btcinc.net

Episode 078 of Cool Culture Corner A uniform approach to employee engagement can foster the same corporate culture across multiple branches, stores, or restaurants. www.btcinc.net

Episode 077 of Cool Culture Corner Three tips on how to move from a blaming culture to one that is more positive among employees.

Episode 076 of Cool Culture Corner Employees will give great service to customers if they give great service to each other.

Don't Let Your Team be a Cover Band

Tools for Your Culture

Vision and Your Corporate Culture

The Engagement Mix for You

Consistency in the Employee Experience

Quality Time

The First Thing to do for our Culture

Absorbing the Culture

Fix Your Culture from Within

Taking Your Culture for Granted

The Forced Culture

Change vs Adapt

Do You Really Want a Sales Culture?

The Strategic Culture

The Message for Our Team