Episode 120 of Cool Culture Corner
Special guest, Henry Lopez, discusses the importance of creating a strong culture in a retail business including a car wash. Henry is not only a serial entrepreneur but also the co-host of The How of Business and the The How of Car Washing. Learn more at www.levantebusinessgroup.com, thehowofbusiness.com, and thehowofcarwashing.com.
Learn more about Bator Training & Consulting at www.btcinc.net
Episode 119 of Cool Culture Corner
Starbucks used to be a prime example of Brand, Culture, and Strategy alignment. Today they seem to have a confused Culture that is perplexing to employees and consumers alike.
Learn more about our sponsor, Bator Training & Consulting, at www.btcinc.net.
Episode 116 of Cool Culture Corner
Respect among employees and for customers is the minimum expectation for a culture. What about respect for other stakeholders such as business partners, vendors, and the community?
Episode 115 of Cool Culture Corner
Is your team under positive stress, much like a trainer pushing an athlete to grow stronger and build more endurance? Or are your employees in distress with too much pressure whereby mistakes are being made and they are becoming ill both physically and mentally? Knowing the difference can determine whether you are enhancing or derailing productivity.
Episode 114 of Cool Culture Corner
Being a "small" business isn't a hindrance. On the contrary, you have a better opportunity to build a healthy workplace culture and an awesome customer, member, or client experience.
Episode 113 of Cool Culture Corner
The little things in earning respect from your coworkers can go a long way in achievement and implementation as well as making your life easier later on.
Episode 112 of Cool Culture Corner
Scheduling and properly conducting one-on-one meetings with each employee can improve morale as well as the implementation and execution of your strategy.
Episode 109 of Cool Culture Corner
When we have a small business sometimes there doesn't seem to be enough resources, especially in terms of time and people, to mentor our future leaders. Exposing these rising stars to successful business professionals outside the organization can be of tremendous value both for the individual and for your institution.
Episode 106 of Cool Culture Corner
If an organization like Lyft can provide a consistent positive experience with independent contractors, why do so many businesses have such a difficult time doing so through their employees?
Episode 103 of Cool Culture Corner
As the business moves up the stages of growth there will be changes necessary in the culture. Be ready for those changes in order to keep morale high among your employees.
Episode 102 of Cool Culture Corner
A discussion on how building a small circle of trusted colleagues in your business is not only good for the individual who does so but also for the culture.
Episode 100 of Cool Culture Corner
Ken Bator looks back at the past 99 episodes and the original impetus of starting this podcast. He also share the #1 tip offered to create a Cool Culture Corner in the history of the show.
Episode 097 of Cool Culture Corner
In business perception is reality, but how do we change our team's perceptions in order to improve morale in a sincere manner?
Learn more from the Organizational Culture and World-Class Service Standards Expert at www.btcinc.net
Episode 096 of Cool Culture Corner
A discussion with Certified Laughter Leader, Kim McIntyre, on how to create more laughter at work that decreases stress, increases productivity, and doesn’t tick anyone off! Lear more about Kim at joyfulbeing.com and use coupon code “KBLaugh” for a discount on her offer mentioned in the show.
Episode 094 of Cool Culture Corner
An interview with Eva Vennari, the No BS Healer on simple tactics to improve wellness in your business as well as in your personal career as an executive or entrepreneur. Learn more about Eva and her business at theelevateinstitute.com
Episode 092 of Cool Culture Corner
A conversation with Dr. Rhoberta Shaler on how to recognize "Hijackals" in your organization and how to work with them within your culture. Learn more about Dr. Shaler at www.forrelationshiphelp.com and her podcast, Emotional Savvy, on iTunes, Stitcher, and many other platforms. Also grab a copy of her free ebook, How to Spot a Hijackal, at www.hijackals.com.
Episode 090 of Cool Culture Corner
If management and employees are terse with each other on a consistent basis how could the business possibly create a continual positive environment for customers?
Episode 087 of Cool Culture Corner
Before you have to do one of those "Re-Commitment" apology commercials or messages like Wells Fargo, Facebook, or Uber, re-examine your culture and the way you do business.
Episode 085 of Cool Culture Corner
Use technology to engage and enhance the human connection with employees rather than simply implementing technology under the illusion of being a technologically advance organization.
Episode 084 of Cool Culture Corner
Look beyond surface-level problems in your culture. If your team has been in a state of discontent for months, the problems probably stem from a point much farther in the past.