Cool Culture Corner

Cool Culture Corner

By Kenneth Bator
Involve your team for better productivity, better profits, and growth.
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Cool Culture Corner

How to Deal with "Hijackals" on Your Team

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The Creative Culture
Episode158 of Cool Culture Corner Author of The Creative Culture, Justin Dauer, explains why actions speak much louder than words when building team morale. Allowing everyone to have a seat at the table is critical in this chaotic world in order to continue moving your business forward. Learn more about Justin and his book at www.the-culturebook.com. Learn more about Bator Training & Consulting and schedule a strategy  session, as encouraged in the show, at https://btcinc.net/contact-us/
38:55
August 6, 2020
Love, Live, Lead
Episode 157 of Cool Culture Corner Randall Sean Garcia - speaker, author, and futurist - discusses the power of wisdom in your culture in the midst of the chaos of 2020. He also teaches us how to lead during these unprecedented times. Learn more about Randall at http://www.randallsgarcia.com/ Learn more about Bator Training & Consulting and schedule a strategy session, as encouraged in the show, at https://btcinc.net/contact-us/
39:51
July 30, 2020
You Were Born to Fly
Episode 156 of Cool Culture Corner Award-Winning Motivational Keynote Speaker and Author, Daniel Gomez, explains Why You Were Born to Fly and how helping others to fly creates a winning culture. Learn more about Daniel Gomez at DanielGomezInspires.com. Learn more about Bator Training & Consulting and schedule a strategy session, as encouraged in the show, at https://btcinc.net/contact-us/
42:24
July 23, 2020
Balance is a Myth but Work/Life Harmony Isn't
Episode 155 of Cool Culture Corner Shane Fielder, The Innovative Samurai, joins us to explain that when you try to balance your life you force yourself to choose winners and losers within your priorities. Conversely, Work/Life Harmony allows you to find greater peace and purpose without hustling or grinding. Learn more about Shane at samuraiinnovation.com and take advantage of the free gift he mentions at nofailplans.com. Learn more about Bator Training & Consulting and schedule a strategy session, as encouraged in the show, at https://btcinc.net/contact-us/
42:22
July 16, 2020
Empowerment and Inspirational Conversations
Episode 154 of Cool Culture Corner Jani Roberts and Sabrina Ursaner, Co-Founders of Alignment Essentials, share tools for living in the now, appreciating the contrast in life, and finding more joy in everything you do even in a pandemic! Learn more about Jani and Sabrina at alignmentessentials.com and use code KBCULTURE to take advantage of the VIP access they mention during the show. Learn more about Bator Training & Consulting and schedule a strategy session, as encouraged in the show, at https://btcinc.net/contact-us/
46:18
July 9, 2020
I'm in HR and I Hired the Wrong Person!
Episode 153 of Cool Culture Corner Vicky Brown, CEO of Idomeneo Enterprises, joins us to teach how to use the interview to get the information you need for a new hire. She also tells us about the worthless questions you need to stop asking like "Where do you see yourself in five years?" Learn more about Vicky at https://idomeneoinc.com/ and take advantage of her free gift by going to leadersjourney.tv/questions. Learn more about Bator Training & Consulting and schedule a strategy session, as encouraged in the show, at https://btcinc.net/contact-us/
38:52
July 2, 2020
You Aren't Here to be Good, You're Here to be Better
Episode 152 of Cool Culture Corner Anne Shoshana Deakter, Concierge Life Coach and Author, joins us with advice on how to reclaim hope, purpose, and fulfillment in a world gone crazy! Learn more about Anne at www.anneshoshanadeakter.com and grab the first three chapters of her new book for free by emailing her directly at goodtobetter2020@gmail.com. Schedule a 15-Minute Complimentary Strategy Session with Ken Bator by  going to www.btcinc.net/contact-us/ Type "Strategy Session" in the  comments section.
27:15
June 25, 2020
Reducing Chaos and Stress
Episode 151 of Cool Culture Corner Tracy Paye, Professional Organizer and Productivity Coach, teaches us how to restore order and balance in the home and workplace at a time when we all really need it. She also discusses ADHD coaching as an entrepreneur who has been successfully managing the issue for several years. Learn more about Tracy at missorganized.com or www.facebook.com/professionalorganizersandiego/  Schedule a 15-Minute Complimentary Strategy Session with Ken Bator by  going to www.btcinc.net/contact-us/ Type "Strategy Session" in the  comments section.
52:45
June 18, 2020
Transition Cultures for Military Veterans
Episode 150 of Cool Culture Corner Host of the Vet Pivot Podcast and former US Air Force Master Military Training Instructor, Matt Kuchera, joins us to break down the critical topics facing veterans and transitioning service members today. Learn more about Matt and the podcast at vetpivot.com. Schedule a 15-Minute Complimentary Strategy Session with Ken Bator by  going to www.btcinc.net/contact-us/ Type "Strategy Session" in the  comments section.
33:32
June 11, 2020
Move From Crisis
Episode 149 of Cool Culture Corner Kim Kosteck helps those overwhelmed by unexpected events to move away from crisis and to success. Having personally dealt with several setbacks - including domestic violence, children with rare medical conditions, and Hurricane Harvey - Kim understands what is needed for you and your business to bounce back from the unprecedented and unfortunate times we live in today. Listen as she provides implementable tips that will help all of us in 2020. Learn more about Kim at kimkosteck.com. Schedule a 15-Minute Complimentary Strategy Session with Ken Bator by  going to www.btcinc.net/contact-us/ Type "Strategy Session" in the  comments section.
38:39
June 4, 2020
Let's Treat Each Other Like Dogs
Episode 148 of Cool Culture Corner The K-9 Mentalist, Ryan Matthews, explains how you can build employee morale and team productivity by applying some of the same methods he has successfully used to train thousands of dogs! Learn more about Ryan at www.IAmRyanMatthews.com. Schedule a 15-Minute Complimentary Strategy Session with Ken Bator by  going to www.btcinc.net/contact-us/ Type "Strategy Session" in the  comments section.
34:04
May 28, 2020
How to Juggle Being a Parent and Owning a Business
Episode 147 of Cool Culture Corner The Creator of Happi Tummi, Nanette Meneses, joins us to share her entrepreneurial journey. She discusses the challenges and the joys of being a mom and building a unique business at the same time. Learn more about Nanette at https://happitummi.com/ and text "Happi" to 33777 to enter for a free Parent & Baby Gift Pack as mentioned on the show. Schedule a 15-Minute Complimentary Strategy Session with Ken Bator by  going to www.btcinc.net/contact-us/ Type "Strategy Session" in the  comments section.
35:16
May 21, 2020
Know Fear
Episode 146 of Cool Culture Corner Entrepreneur and self-defense expert, Coach Tony Blauer, joins us to discuss fear and how to use it to your advantage in your business especially during these difficult and uncertain times. Learn more about Coach Blauer at www.knowfearnow.com Schedule a 15-Minute Complimentary Strategy Session with Ken Bator by  going to www.btcinc.net/contact-us/ Type "Strategy Session" in the  comments section.
41:34
May 14, 2020
Thriving Through Fear & Discomfort
Episode 145 of Cool Culture Corner Jennifer Martin teaches us how to stop being the thing that holds you back in your culture or for your business. She provides fun tips to bust through procrastination and become unstoppable. Learn more about Jennifer at https://www.businessconsultingsanfrancisco.com/ Schedule a 15-Minute Complimentary Strategy Session with Ken Bator by going to www.btcinc.net/contact-us/ Type "Strategy Session" in the comments section.
40:41
May 7, 2020
Showing Up This Way as a Woman Could Sink Your Career
Episode 144 of Cool Culture Corner Annette Comer, Founder of The World’s Greatest Women Academy, shares the five masks that women often wear that make it tough for them to succeed. She offers tips on what female executives and entrepreneurs can do differently to be authentic and wildly successful. Learn more about Annette at www.annettecomer.com. Schedule a 15-Minute Complimentary Strategy Session with Ken Bator by going to www.btcinc.net/contact-us/  Type "Strategy Session" in the comments section.
42:48
April 30, 2020
How to Drive Results Without Damaging Relationships
Episode 143 of Cool Culture Corner Jordan Goldrich, the Workplace Warrior Executive Coach, teaches abrasive executives how to end complaints by being authentic, thus, taking their cultures to even higher levels of performance. Learn more about Jordan at www.jordangoldrich.com Schedule a 15-Minute Complimentary Strategy Session with Ken Bator by going to www.btcinc.net/contact-us/Type "Strategy Session" in the comments section.
39:35
April 23, 2020
Do Your REAL Work
Episode 142 of Cool Culture Corner Lia Dunlap, the Purpose & Prosperity Oracle for Conscious Leaders, details the three massive mistakes leaders make that keep them frustrated about doing shallow work and anxious having their gift die within them. Learn more about Lia at https://www.oracleonpurpose.com/ Schedule a 15-Minute Complimentary Strategy Session with Ken Bator by  going to www.btcinc.net/contact-us/Type "Strategy Session" in the comments section.
46:34
April 16, 2020
Creating Physical & Emotional Health and Healing in the Workplace
Episode 141 of Cool Culture Corner Dr. Sheri Prentiss shares her story of perseverance as well as how corporate cultures can foster a healthier environment for their employees leading to increased productivity. Learn more about Dr. Sheri at www.drsherimd.com.  Schedule a 15-Minute Complimentary Strategy Session with Ken Bator by  going to www.btcinc.net/contact-us/Type "Strategy Session" in the comments section.
38:07
April 9, 2020
Find Purpose and Peace in Forgiveness
Episode 140 of Cool Culture Corner Arin Halicki, the Clarity Catalyst, joins us for an in-depth and sometimes humorous discussion on the journey up the corporate ladder and to entrepreneurship as well as how forgiveness in the workplace can lead us down a path of peace and greater personal productivity. Learn more about Arin at www.arinhalicki.com Schedule a 15-Minute Complimentary Strategy Session with Ken Bator by  going to www.btcinc.net/contact-us/Type "Strategy Session" in the comments section.
42:59
April 2, 2020
Collaboration is King...Especially Today!
Episode 139 of Cool Culture Corner Collaboration has never been more important than today. There are so many positive examples of businesses and people making positive connections during this period of time. Unfortunately, there is a small percentage of professionals that choose not to collaborate and live in a silo. It will be the collaborators that not only survive but thrive this pandemic. Schedule a 15-Minute Complimentary Strategy Session with Ken Bator by  going to www.btcinc.net/contact-us/Type "Strategy Session" in the comments section.
11:36
March 27, 2020
Team Building During the Pandemic
Episode 138 of Cool Culture Corner During this temporary crisis, now is the time to embrace the core values and standards of your organization more than ever. Schedule a 15-Minute Complimentary Strategy Session with Ken Bator by  going to www.btcinc.net/contact-us/Type "Strategy Session" in the comments section.
08:16
March 20, 2020
Applying Family Principles to Workplace Culture
Episode 137 of Cool Culture Corner Family scholar, Dr. David Schramm, joins us to detail how applying strong family principles to workplace culture can improve morale, productivity, and profits. Learn more about Dr. Dave at at drdaveschramm.com and his recent TedX talk at https://youtu.be/Pmz7z4hyM9E. Schedule a 15-Minute Complimentary Strategy Session with Ken Bator by  going to www.btcinc.net/contact-us/ Type "Strategy Session" in the comments section.
33:00
March 5, 2020
Don't Just Envision It, Feel It!
Episode 136 of Cool Culture Corner David Adelson joins us this episode for a different perspective and interesting conversation on culture, sales, and how to exceed the goals that you set. Learn more about David at davidadelson.com, peaceandharmonydownload.com, and takethequiznow.com. Schedule a 15-Minute Complimentary Strategy Session with Ken Bator by  going to www.btcinc.net/contact-us/ Type "Strategy Session" in the comments section.
37:39
February 20, 2020
Fitness for Your Job
Episode 135 of Cool Culture Corner Nate Palmer - NASM certified personal trainer and corrective exercise specialist - joins us on this episode to discuss nutrition options and movement to help your productivity regardless of your role in your business. Learn more about Nate at www.n8trainingsystems.com. Schedule a 15-Minute Complimentary Strategy Session with Ken Bator by  going to www.btcinc.net/contact-us/ Type "Strategy Session" in the comments section.
22:57
February 13, 2020
Today's Sales Culture
Episode 134 of Cool Culture Corner The sales culture of today is not about finding ways to manipulate your prospects. It is about building the sales process from the ground up. Schedule a 15-Minute Complimentary Strategy Session with Ken Bator by  going to www.btcinc.net/contact-us/ Type "Strategy Session" in the comments section.
11:12
January 10, 2020
Don't Be the Smartest Person in the Room
Episode 133 of Cool Culture Corner If you are the smartest person in the room, or worse act like you are, you will suffocate any collaborative energy among the people in the room. The smartest person knows that he or she is rarely the smartest person and builds a culture with complimentary skills and personalities that build upon each other.  Schedule a 15-Minute Complimentary Strategy Session with Ken Bator by  going to www.btcinc.net/contact-us/ Type "Strategy Session" in the comments section.
08:45
January 2, 2020
Virtual Involvement
Episode 132 of Cool Culture Corner Consider using the latest inexpensive technology to connect and involve employees at multiple locations or branches. See facial expressions, share screens, and go beyond the archaic conference-call line. Invest in the technology and your culture! Schedule a 15-Minute Complimentary Strategy Session with Ken Bator by  going to www.btcinc.net/contact-us/ Type "Strategy Session" in the comments section.
05:39
December 12, 2019
The Transformational Leader
Episode 131 of Cool Culture Corner Understanding the leadership style that your business needs in its current stage of growth is the key to taking your Brand, Culture, and Strategy to the next level. Schedule a 15-Minute Complimentary Strategy Session with Ken Bator by  going to www.btcinc.net/contact-us/ Type "Strategy Session" in the    comments section.
10:18
November 21, 2019
The Antidote to Stress-Induced Illness in the Workplace
Episode 130 of Cool Culture Corner Dr. Elizabeth Hughes, the Stress Antidote Doctor, tells us how management and individuals can alleviate stress and tension in the workplace for a more positive and productive culture. Learn more about Elizabeth at www.elizabethhughesmd.com. Schedule a 15-Minute Complimentary Strategy Session with Ken Bator by going to www.btcinc.net/contact-us/ Type "Strategy Session" in the   comments section.
26:30
November 7, 2019
Ignorance in Your Culture
Episode 129 of Cool Culture Corner Everyone is ignorant of something. Embrace the ignorance in your business to understand what needs to be changed. Schedule a 15-Minute Complimentary Strategy Session with Ken Bator by   going to www.btcinc.net/contact-us/ Type "Strategy Session" in the   comments section.
08:20
October 31, 2019
Living in High Levels of Happiness in the Workplace
Episode 128 of Cool Culture Corner The Happiness Generator, Amy Huentelman, shares her L.E.A.P. formula on how to create more joy for yourself and within a business. Learn more about Amy at inVigor8Life.com and find the free gifts she mentions at HappySelfConnection.com. Schedule a 15-Minute Complimentary Strategy Session with Ken Bator by  going to www.btcinc.net/contact-us/ Type "Strategy Session" in the  comments section.
39:41
October 24, 2019
The Authentic Culture
Episode 127 of Cool Culture Corner Be sincere and transparent when announcing new programs to your employees. It may save you from devastating ripple effects to your morale. Schedule a 15-Minute Complimentary Strategy Session with Ken Bator by going to www.btcinc.net/contact-us/ Type "Strategy Session" in the comments section.
07:11
October 17, 2019
The Power of Positive Perception in the Workplace with Dr. Catherine Akbarieh
Episode 126 of Cool Culture Corner Dr. Catherine Akbarieh joins us to provide guidance in creating positive perception in the workplace, including some fun discussions about dental offices. She also shares details about her Three E's: Educate, Eliminate, and Empower. Learn more about Dr. Catherine and her business, Reflective Wellness, at www.linkedin.com/in/reflectivewellness/  Also, take advantage of the offers she makes on the show below: First 8 who purchase by October 17, 2019, will receive a special gift: A 40 minute Health Coaching Session to go along with it! (value of $200) And A  Complimentary Bio-Scan to determine their Biological Preference for  natural remedies that will support their perception re-framing (value  $350) Offers: 1- https://HolisticConsult.as.me/10-StepsCEO 2- https://HolisticConsult.as.me/10StepsBusiness 3- https://HolisticConsult.as.me/10StepsIndividual COUPON CODE: 10-STEPS19 Learn more about Bator Training & Consulting at www.btcinc.net.
38:12
October 10, 2019
Making SHIFT Happen with Marcus Bird
Episode 125 of Cool Culture Corner Marcus Bird - Wellness Futurist, Quantum Leap Specialist & Peak Potential Coach - joins us as a guest to discuss the Power of Possibility and how it can enhance the culture of your business. Learn more about Marcus at www.marcusbird.net or www.wellnessleadershipacademy.com Learn more about Bator Training & Consulting at www.btcinc.net
39:01
October 3, 2019
Let Staff in on the Endgame
Episode 124 of Cool Culture Corner Knowing what the ultimate endgame is for your prospects is important. That endgame may be a high-ticket item, your best product, or a bundle of services that creates a long-term relationship. Helping your employees to understand the process of getting the right customers to that point will involve your team and allow them to enhance that system. To schedule a 20-minute, no-obligation strategy call to discuss how to create a Cool Culture Corner in your unique business go to btcinc.net/contact-us/ or send an email to info@btcinc.net and we'll get that scheduled for you. www.btcinc.net
09:00
September 19, 2019
The Importance of B+C+S to Our Culture
Episode 123 of Cool Culture Corner Culture will eat your Brand for breakfast, your Strategy for lunch, and there will be no dinner. www.btcinc.net
08:36
September 12, 2019
The Cold Culture
Episode 122 of Cool Culture Corner Cold-calling has adverse effects on the morale of your team in more ways than one. www.btcinc.net
08:52
August 30, 2019
The New Culture
Episode 121 of Cool Culture Corner Just because your business or branch just opened doesn't mean consumers are going to let you slide on a less than meets-expectations experience while you work out the kinks.  They will just never come back and tell all of their friends and family why they shouldn't go there either. That's why it's just as important to begin building a positive culture at that new location as it is to pick out the signage, décor, systems, etc. before you ever open the doors for business. www.btcinc.net
08:20
August 22, 2019
The "Car Wash" Culture
Episode 120 of Cool Culture Corner Special guest, Henry Lopez, discusses the importance of creating a strong culture in a retail business including a car wash. Henry is not only a serial entrepreneur but also the co-host of The How of Business and the The How of Car Washing. Learn more at www.levantebusinessgroup.com, thehowofbusiness.com, and thehowofcarwashing.com. Learn more about Bator Training & Consulting at www.btcinc.net
24:34
August 8, 2019
The Confused Culture
Episode 119 of Cool Culture Corner Starbucks used to be a prime example of Brand, Culture, and Strategy alignment. Today they seem to have a confused Culture that is perplexing to employees and consumers alike. Learn more about our sponsor, Bator Training & Consulting, at www.btcinc.net.
10:22
July 18, 2019
Engagement Isn't Enough
Episode 118 of Cool Culture Corner Move from communication to engagement to involvement with your team for the best results in productivity. www.btcinc.net
07:54
July 12, 2019
Leveraging Up Your Culture
Episode 117 of Cool Culture Corner Build your culture from very good to great as well as relay that message through your brand messaging. www.btcinc.net
10:17
May 3, 2019
The Respect Culture
Episode 116 of Cool Culture Corner Respect among employees and for customers is the minimum expectation for a culture. What about respect for other stakeholders such as business partners, vendors, and the community? www.btcinc.net
07:29
April 25, 2019
Small is Huge
Episode 114 of Cool Culture Corner Being a "small" business isn't a hindrance. On the contrary, you have a better opportunity to build a healthy workplace culture and an awesome customer, member, or client experience. www.btcinc.net
08:34
April 11, 2019
The Little Things in Your Culture
Episode 113 of Cool Culture Corner The little things in earning respect from your coworkers can go a long way in achievement and implementation as well as making your life easier later on. www.btcinc.net
07:11
April 5, 2019
One-on-One Strategy
Episode 112 of Cool Culture Corner Scheduling and properly conducting one-on-one meetings with each employee can improve morale as well as the implementation and execution of your strategy. www.btcinc.net
10:07
March 28, 2019
The Right Tactics for Your Culture
Episode 111 of Cool Culture Corner Do your marketing tactics align with the culture of your organization? If not, you could be doing irreparable damage to your brand. www.btcinc.net
07:58
March 14, 2019
Mentoring Outside Our Organization
Episode 109 of Cool Culture Corner When we have a small business sometimes there doesn't seem to be enough resources, especially in terms of time and people, to mentor our future leaders. Exposing these rising stars to successful business professionals outside the organization can be of tremendous value both for the individual and for your institution. www.btcinc.net
05:22
February 14, 2019
A Culture of Involvement
Episode 108 of Cool Culture Corner Employee engagement begins with employee involvement. www.btcinc.net
05:49
February 7, 2019
The Niche Culture
Episode 107 of Cool Culture Corner Being very clear about the niche of your business can provide clarity and focus for your employees. www.btcinc.net
06:36
January 31, 2019
The "Side-Hustle" Culture
Episode 106 of Cool Culture Corner If an organization like Lyft can provide a consistent positive experience with independent contractors, why do so many businesses have such a difficult time doing so through their employees? www.btcinc.net
09:43
January 25, 2019
Everybody is #1
Episode 105 of Cool Culture Corner All stakeholders of your business - employees, customers, business partners, etc. - need to be treated with equal respect if you are going to grow. www.btcinc.net
06:14
January 18, 2019
Stop Whining in Your Culture
Episode 104 of Cool Culture Corner Stop whining and start winning in your culture by not allowing the moaning and complaints. www.btcinc.net
05:25
January 11, 2019
The Stages of Growth and Your Culture
Episode 103 of Cool Culture Corner As the business moves up the stages of growth there will be changes necessary in the culture. Be ready for those changes in order to keep morale high among your employees. www.btcinc.net
04:58
December 13, 2018
The Great Circle in Your Culture
Episode 102 of Cool Culture Corner A discussion on how building a small circle of trusted colleagues in your business is not only good for the individual who does so but also for the culture. www.btcinc.net
10:12
December 5, 2018
Culture is "Big Picture"
Episode 101 of Cool Culture Corner While running the day-to-day operations of a business may seem like being in the weeds it effects the airplane view of the business. www.btcinc.net
05:03
November 28, 2018
Number 100!
Episode 100 of Cool Culture Corner Ken Bator looks back at the past 99 episodes and the original impetus of starting this podcast. He also share the #1 tip offered to create a Cool Culture Corner in the history of the show. www.btcinc.net
07:46
October 31, 2018
The Employee Comeback
Episode 099 of Cool Culture Corner Do great employees come back after the resign? Heck yes, if you treated them right the first time! www.btcinc.net
06:10
October 25, 2018
Collaboration: The Cure for Silos
Episode 098 of Cool Culture Corner Ken Bator, your Organizational Culture and World-Class Service Standards Expert, shares tips on how to break the silo-walls in your business. www.btcinc.net
05:17
October 17, 2018
Team Perception
Episode 097 of Cool Culture Corner In business perception is reality, but how do we change our team's perceptions in order to improve morale in a sincere manner? Learn more from the Organizational Culture and World-Class Service Standards Expert at www.btcinc.net
06:07
October 10, 2018
The Certified Laughter Leader
Episode 096 of Cool Culture Corner A discussion with Certified Laughter Leader, Kim McIntyre, on how to create more laughter at work that decreases stress, increases productivity, and doesn’t tick anyone off! Lear more about Kim at joyfulbeing.com and use coupon code “KBLaugh” for a discount on her offer mentioned in the show.
22:39
October 2, 2018
Startegy Before Strategy
Episode 095 of Cool Culture Corner Does your team have the right mindset before setting your strategy? www.btcinc.net
10:06
September 26, 2018
The Wellness Culture
Episode 094 of Cool Culture Corner An interview with Eva Vennari, the No BS Healer on simple tactics to improve wellness in your business as well as in your personal career as an executive or entrepreneur. Learn more about Eva and her business at theelevateinstitute.com
19:24
September 18, 2018
A Team Within a Team
Episode 093 of Cool Culture Corner Allow your branches and additional locations to have some freedom within the confines of your Brand, Culture, and Strategy.
07:55
September 4, 2018
How to Deal with "Hijackals" on Your Team
Episode 092 of Cool Culture Corner A conversation with Dr. Rhoberta Shaler on how to recognize "Hijackals" in your organization and how to work with them within your culture. Learn more about Dr. Shaler at www.forrelationshiphelp.com and her podcast, Emotional Savvy, on iTunes, Stitcher, and many other platforms. Also grab a copy of her free ebook, How to Spot a Hijackal, at www.hijackals.com.
25:49
August 28, 2018
Strategy from the Front Lines
Episode 091 of Cool Culture Corner Strategic planning shouldn't start with the retreat. It should start with speaking to your front line staff. www.btcinc.net
07:33
June 12, 2018
The Terse Culture
Episode 090 of Cool Culture Corner If management and employees are terse with each other on a consistent basis how could the business possibly create a continual positive environment for customers? www.btcinc.net
04:19
June 5, 2018
Team Culture
Episode 089 of Cool Culture Corner A discussion with Jennie Bellinger, Direct Sales Expert, on connecting with team members whether they are employees or independent sales reps. www.btcinc.net
11:40
May 29, 2018
Branding Starts Internally
Episode 088 of Cool Culture Corner Wouldn't it be wise for your employees to have a clear understanding of your brand before putting it out there for the public? www.btcinc.net
07:06
May 22, 2018
Re-Examine Before Re-Commitment
Episode 087 of Cool Culture Corner Before you have to do one of those "Re-Commitment" apology commercials or messages like Wells Fargo, Facebook, or Uber, re-examine your culture and the way you do business. www.btcinc.net
07:07
May 16, 2018
Employee Experience Leads to a Great Image
Episode 086 of Cool Culture Corner Happy employees = happy customers www.btcinc.net
04:49
May 9, 2018
A Culture of Technology
Episode 085 of Cool Culture Corner Use technology to engage and enhance the human connection with employees rather than simply implementing technology under the illusion of being a technologically advance organization. www.btcinc.net
04:47
May 2, 2018
It's Not About What It's About
Episode 084 of Cool Culture Corner Look beyond surface-level problems in your culture. If your team has been in a state of discontent for months, the problems probably stem from a point much farther in the past. www.btcinc.net
06:20
April 24, 2018
A Culture of Trust
Episode 083 of Cool Culture Corner Influence is impossible without trust. www.btcinc.net
05:59
April 18, 2018
Culture and Strategic Partnerships
Episode 082 of Cool Culture Corner The right external partners can lift your culture and focus to new heights. www.btcinc.net
05:40
April 10, 2018
The "Rah-Rah" Guy or Gal
Episode 081 of Cool Culture Corner Every business or team needs at least one person to rally its members but two or more would be even better. www.btcinc.net
06:58
April 3, 2018
Don't Be a Dream Killer
Episode 080 of Cool Culture Corner Does your culture shot down ideas or cultivate them among your team? www.btcinc.net
05:19
March 28, 2018
Culture and Fear
Episode 079 of Cool Culture Corner Adapt to overcome the fear of change, the fear of the unknown, and the fear of failure. www.btcinc.net
08:16
March 20, 2018
Culture at Multiple Locations
Episode 078 of Cool Culture Corner A uniform approach to employee engagement can foster the same corporate culture across multiple branches, stores, or restaurants. www.btcinc.net
05:36
March 13, 2018
Who to Blame?
Episode 077 of Cool Culture Corner Three tips on how to move from a blaming culture to one that is more positive among employees.
06:29
March 6, 2018
Standards Apply Internally First
Episode 076 of Cool Culture Corner Employees will give great service to customers if they give great service to each other.
05:08
February 28, 2018
Ep. 075 of Cool Culture Corner
Don't Let Your Team be a Cover Band
05:00
February 21, 2018
Ep. 074 of Cool Culture Corner
Tools for Your Culture
04:58
February 13, 2018
Ep. 073 of Cool Culture Corner
Vision and Your Corporate Culture
05:00
February 7, 2018
Ep. 072 of Cool Culture Corner
The Engagement Mix for You
05:00
January 29, 2018
Ep. 071 of Cool Culture Corner
Consistency in the Employee Experience
04:59
January 23, 2018
Ep. 069 of Cool Culture Corner
Quality Time
05:00
January 3, 2018
Ep. 068 of Cool Culture Corner
The First Thing to do for our Culture
04:31
December 11, 2017
Ep. 066 of Cool Culture Corner
Absorbing the Culture
04:54
November 27, 2017
Ep. 065 of Cool Culture Corner
Fix Your Culture from Within
04:59
November 13, 2017
Ep. 064 of Cool Culture Corner
Taking Your Culture for Granted
04:59
November 6, 2017
Ep. 063 of Cool Culture Corner
The Forced Culture
05:00
October 31, 2017
Ep. 062 of Cool Culture Corner
Change vs Adapt
04:51
October 23, 2017
Ep. 061 of Cool Culture Corner
Do You Really Want a Sales Culture?
05:01
October 16, 2017
Ep. 060 of Cool Culture Corner
The Strategic Culture
04:59
October 10, 2017
Ep. 059 of Cool Culture Corner
The Message for Our Team
04:59
October 2, 2017