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The New Manager Podcast

The New Manager Podcast

By Kim Nicol
The New Manager Podcast is where you'll learn how to be a better manager with simple, doable ideas and frameworks. Kim Nicol started teaching Essential Skills for New Managers in 2017 at General Assembly. She created this podcast for her students and clients. To work 1:1 with Kim, go to
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70. Managing Your Mind & Negative Creativity
Before you manager other people, first you have to manage yourself.  It starts by understanding how your mind works.  For most of us, when faced with uncertainty the mind fills in the blanks with negative creativity.  You think about all the things that could go wrong, or how you're not good enough.  Learning how to manage your mind is something that will help you as a new manager and leader, throughout your career!  Let's talk about it.   To work with me, go to my website: Through 6-months of 1:1 coaching, you'll learn how to be a better manager and a more confident, authentic leader.
May 09, 2022
69. Identify the Real Problem
Every problem has two parts:  the outside part, and the inside part.  In this episode, learn how to identify the real problem, and see why working on the inside part always creates more options and solutions for you.  Also:  being a manager is a lot about dealing with emotions.  Let's talk about it.
May 03, 2022
68. What Happens in Coaching
Wonder what happens in coaching?  Let's talk about it.  Many of my clients have never worked with a coach before coming to me.  Learn why having a plan can get in the way of progress, and how coaching creates positive side effects like getting promoted.  
April 25, 2022
67. Purpose Over Perfection
What's more important that perfection?  Clarity of purpose.  In this episode you'll learn why new managers can get distracted by perfection, and how to look at things in a more useful way.  Start to focus on purpose over perfection, and see what happens.
April 18, 2022
66. Oh No, Everything Is Great
Why do we feel anxious when things are going well?  Let's talk about it.  Every new manager and growing leader will face this as some point.  There will be a time in your life and career when things are going great, and yet you'll feel worried, stressed, guilty, or anxious.  Find out where that comes from so you don't go into success avoidance or sabotage.  Learn how to feel safe being successful.  
April 11, 2022
65. Fundamentals for When You Feel Overwhelmed
When you feel overwhelmed as a manager, come back to the fundamentals.  They can give you perspective and help you focus on the simple things that matter.
April 04, 2022
64. Authority and Decision Making
Being clear about who gets to make what decisions can reduce uncertainty, anxiety, and frustration at work.  In this episode, learn how to think about authority and decision making as a manager.  And begin to notice how it functions around you.
March 29, 2022
63. How to Be Direct
Being direct is an effective communication skill that every manager needs.  But it's not always easy!  Learn why we avoid being direct (and why people might not be direct with you), and what to do differently.  You'll grow your confidence as a leader, and use this skill to create more trust in your relationships!
March 21, 2022
62. Feedback as a Service
Every manager needs to learn now to give effective feedback.  It's ok if it doesn't come naturally -- you can learn how to do it well.  Thinking in terms of "Feedback as a Service" takes the pressure off, and helps you feel like you're on the same team.  This episode will give you a useful way to think about how to give feedback, be human, and create a working relationship that works for everyone.
March 14, 2022
61. How to Advocate for Yourself at Work
Effective managers know how to advocate for their team.  Start with learning how to advocate for yourself -- especially regarding professional development.  Learn what holds you back from speaking up, and how to think about it in a new way.
March 07, 2022
60. From Founder to Manager
When you're a founder or small business owner and your business begins to grow, you create a new job for yourself:  people manager.  Here's what to know when you're a new manager for the first time as a founder.
February 28, 2022
59. "I can do it."
Everything you do is driven by what you're thinking and how you're feeling.  Learn how to tell when a thought -- "I can do it" -- is helping or hindering you, and know what to do about it.  To work with Kim 1:1, request a consult at
February 21, 2022
58. Facilitator Mindset
Thinking like a facilitator can help you be a more effective manager.
February 14, 2022
57. Strategic Thinking and Feedback
In this episode, learn how to be strategic about why you give feedback.  Hear six different reasons that drive feedback, and learn why your values and identity play a big role in your strategy.
February 07, 2022
56. Strategic Thinking
What exactly is strategic thinking?  How do you develop it to be a more effective manager?  Let's talk about it.
January 31, 2022
55. Like Driving a Car
Managing people requires a specific skillset and a different way of thinking.  It's like when you go to drive a car when you've only been a passenger -- there's always a learning curve, even though you've seen others do it countless times.  This episode will give you a productive way to think about it, so you don't feel stuck thinking there's something wrong with you (there isn't).
January 24, 2022
54. Just for Now
This will help when you're in overwhelm (which can lead to procrastinating on making a decision).  One turn of phrase that can shift perspective, ease the burden, and help you focus on the present moment.
January 17, 2022
53. Communication Skills + Being an Introvert
If you're an introvert you'll really enjoy this episode on communication skills.  Learn the fundamental skills for public speaking, how it connects with giving feedback, and the number one thing you need to put it all together.
January 10, 2022
52. Three Key Skills Every Manager Needs
It's the new year!  Let's talk about the three key skills you need to manage effectively.  These hold true no matter what size organization, or how junior or senior you are.  And, we'll talk about creating your professional development roadmap for the year.
January 04, 2022
51. Opinion Tennis
If you start to feel stuck in a conversation wondering, "What is happening here?" you might be in Opinion Tennis.  In this episode you'll learn about this common pattern and how it can show up at work and in family gatherings.  And, I'll share two ways to get out of the pattern.
December 21, 2021
50. Strategic Thinking for End of Year
Every new manager needs to develop their strategic thinking.  Here are some ways to do that at the end of the year.  
December 13, 2021
49. How and Why to Celebrate
In this episode I talk you through a process for end-of-year reflection and celebration.  And, we'll cover why it's so valuable to celebrate.  Hint:  your brain has a bias for negativity.  When you intentionally celebrate, it trains your attention to notice and learn from positive experiences.  It also strengthens your sense of agency.  Studies also show that celebrating is good for mental health and well-being, and who doesn't need more of that?  To learn more about coaching with Kim, visit:
December 06, 2021
48. Small Change, Big Change
Tips for what to do when you feel overwhelmed.  And remembering that anytime you think about a big change you want to make, you'll meet resistance and doubt.  Let's talk about why, and how to approach it instead.
November 29, 2021
47. Self-Sabotage as a Misguided Desire for Safety
Your brain wants certainty, because it feels like safety.  If you find that you're in a pattern of holding yourself back, it can help to think of it as a desire for safety rather than "self-sabotage."  When you're aware of the underlying reasoning, you can start working *with* yourself rather than against yourself.  Let's talk about it more in this episode.  
November 22, 2021
46. Leadership Like a DJ
Changes in leadership can be difficult.  I'm sharing my favorite metaphor for this situation, and the questions that can help you think strategically when you need to communicate about the change.
November 15, 2021
45. Keys to Effective Manager Development
In this episode I share the talk I gave at ICF Converge 2021.  You'll learn more about how I think about manager development from a holistic perspective, and will come away with insights you can apply in your own work life.  You'll also hear three powerful questions to ask yourself, your team, or your manager.
November 08, 2021
44. Willing to Be Wrong vs Needing to Be Right
Making decisions is a skill, and an important part of being an effective manager.  Your mindset will influence how you make decisions, and how you show up at work.  Most of us learn that it's important to be right -- but that can come with adverse outcomes that you might not even realize.  What happens if you're willing to be wrong?  Let's talk about it.
November 02, 2021
43. The Illusion of Speed
Is your work culture fast-paced?  Or is it actually reactive, frenetic, and anxious?  Let's talk about the difference, and what you can do. 
October 25, 2021
42. Beginner's Mind with Adam Hesch
In today's episode you'll meet Adam Hesch, a Navy veteran who has worked in startups and global companies.  Adam has great insights and stories to share about leadership, people management, and how to effectively create a sense of team connection.  You'll learn about the power of ritual and how structure can enhance creativity.  Plus, the value of being intentionally invisible so others can shine.  I know you'll come away with ideas that can help you at work!
October 19, 2021
41. PTRs and Making Decisions
How do you make decisions?  In this episode I share a simple framework that can help you think about how you're making decisions -- and can also be a good way to understand the basis for how other's think about making decisions.  You'll find ideas you can use at work, and also in your career and life.  The resource mentioned is:  The Management Center.  Visit them at to learn more about PTRs.
September 25, 2021
40. Managing Relationships with Ross Swalve
What, specifically, can you do as a manager to create great relationships at work?  In this episode I talk with Ross Swalve about manager lessons learned over more than a decade in the construction industry.  He has great insights and perspectives that I know will help you, so get ready to take some notes!
August 04, 2021
39. See and Respect the Value You Bring
Let's talk about why it's so important to see and respect your value -- even when your manager or workplace doesn't recognize it.
July 27, 2021
38. "I don't know what I'm doing."
Ever lost sleep from anxiety, thinking, "I don't know what I'm doing!"?  Let's talk about it!  Being a manger means you're in a higher visibility role, which can feel like more pressure, and more fear about messing up.  In this episode I'll share where that anxiety comes from, and what you can do about it.
July 09, 2021
37. Different Personalities at Work with Lawrence Patrick
I can’t wait for you to meet my next guest, Lawrence Patrick! In this episode he shares stories and insights about how to work with different personalities, how to manage up, and what happens when your team is about to mutiny. Get ready to take notes, you’ll want to savor all the wisdom and brilliance he shares about managing people.
June 25, 2021
36. The Third Essential Skill Every Manager Needs
In this episode I review the two skills every manager needs — and I share one more: decision making! How you make decisions is so important.
June 16, 2021
35. Perfection Will Bite You in the Butt
If you try to be perfect at managing people, it will trip you up in a big way. In this episode I share what to watch out for, and offer a few perspectives that may be more useful.
June 09, 2021
34. Scope of Care
In this episode I share a concept that has helped me organize my thinking, level-up my communication skills, and de-escalate conflict. Plus! Celebrating 10,000 plays.
May 30, 2021
33. Value Tracker
This week, two ideas for keeping track of the value you bring to work.
May 27, 2021
32. Know Your Value with Michelle Karver
I’m excited for you to meet my first guest, career coach Michelle Karver! Listen in as we talk about confidence and how to know your value at work. Learn more about Michelle at her website,
April 22, 2021
31. When to Leave
Three stories about when to leave a company or career, ideas for how to think about your choices, and what to do with the emotions that will come up.
April 16, 2021
30. The Difference Between Leadership and Management
This episode is about the distinction between leadership and management, and why it’s useful to be clear about how they are different.
April 12, 2021
29. Immeasurable Assets - Confidence
Let’s talk about Confidence. We’ll go beyond performative displays to connecting with your own self-trust, no matter what.
April 05, 2021
28. Three Stories About Promotions
In this episode I share three stories about promotions. You were peers and friends, but now you’re promoted to their manager. Scope creep on the job. Elevating others. Plus an observation that ties it all together.
March 17, 2021
27. There Are Many Ways
Feel like you messed up? This episode is for you. I share three stories from my own career journey, of mistakes real and imagined. And I give you some ideas for how to think about it when it happens in your own human life.
March 06, 2021
26. Who Broke the Toaster?
A story about a toaster reveals some powerful insights about trust and how we work together.
January 29, 2021
25. Immeasurable Assets - Trust
In this episode I introduce the concept of Immeasurable Assets, and we explore one in particular: Trust. It’s an important element in creating high-performing teams and functional relationships, especially at work.
January 22, 2021
24. What Are You Avoiding?
This question holds so much insight that can help you as a manager and a leader. We all get into avoidance from time to time. What are you avoiding? And how can you move forward? Take time with this one, there are a few angles to explore!
January 04, 2021
23. What to Do Next
In this episode I share a practice to help develop your thinking about being a manager — so that you know what to do next. This will help you become more flexible, authentic, and effective at work.
December 07, 2020
22. Your Value Story
In this episode I talk about your Value Story, measurable and immeasurable value, and how to think more expansively about the value you bring. This is something you’ll use in conversations with your own manager. It’s a great time of year to reflect on your Value Story, and acknowledge all the ways you make a positive contribution to your team and workplace.
November 17, 2020
21. How Are We Going to Work Together?
You don’t need to have all the answers. Sometimes being a great manager is about asking questions and listening. In this episode you’ll learn how to use one of my favorite questions to create more engagement, collaborations, and responsibility with your team.
November 02, 2020
20. People Are Selfish
Remembering that people are selfish can help you be a better manager and leader. It might seem counterintuitive, but it can inspire you to be more thoughtful and a better communicator. In this episode I’ll share some stories and ideas that you can use at work.
October 06, 2020
19. Managing Your Energy
The seasons have changed, can you feel it? In this episode I get into why it’s important to manage your energy, and how relationships play a part.
September 24, 2020
18. Trust Yourself
Quick episode with a reminder to TRUST yourself. Everyone is figuring this out as they go. Deep breath. You’ve got this.
August 26, 2020
17. The Problem with Trying to Solve Problems
It sounds counterintuitive, but it’s really important that you know when to slow down and NOT get into solving all the problems. Let’s talk about Individual contributor vs Manager & Leadership mindset.
August 20, 2020
16. If You’re Actively Job Seeking
In this episode I share thoughts about job change — which can be exhausting under the best of circumstances. Our work relationship is tied to our identity, feeling of belonging, and our financial well-being. So any change can have a big effect in our lives.
July 29, 2020
15. Influence by Inner Weather
In this episode I talk about the concept of Inner Weather and Micro Climates at work, and how you can use them to find more power and influence. This is especially useful when you’re responsible for managing outcomes, but don’t have direct reports — when you have to manage by influence.
July 24, 2020
14. Feedback: No Sandwiches
Ever had a feedback sandwich? Most of my students are tired of them, but not really sure what other options they have. So in this episode I share some ideas to help you serve up feedback that people will want to receive.
July 14, 2020
13. Communication: Feedback
It’s July, and that means mid-year reviews. So let’s talk about feedback, it’s the topic my students ask about most. In this episode I talk about behaviors vs judgements, and why being specific builds more trust than being general.
July 06, 2020
12. The Best Manager You Ever Had
This is one of my favorite topics! I’ll walk you through three ways to use this question to help grow your perspective and get ideas for how to be a better manager for your team.
June 16, 2020
11. How to Support Your Team as Humans
You don’t need to “solve a problem” in order to help, but there are a few things to consider when you want to be supportive. I’ll walk you through.
April 01, 2020
10. The To Be List
You won’t always know what to do. Instead, try asking yourself: Who do I want to be?
March 27, 2020
9. The Lens You Look Through
Humans are great, but can be so frustrating. Sometimes when we feel in conflict at work, it’s because we forget that everyone is looking through a different lens. This comes up a lot with cross-functional teams. This episode will help.
February 21, 2020
8. Using Personality Assessment Tools
MBTI, Strengths Finder, Enneagram... Should you be using these kinds of assessment tools at work? Let’s talk about how can they help, and how they can get in the way.
January 27, 2020
7. The Support & Authority Map
This is the framework I use to organize how we think about the “soft skills” you need as a manager. It’s simple, but really useful! The map has four places: three tend to be most familiar, and one will take a little work.
January 20, 2020
6. Asking for Training Budget
You might be surprised at how much support is available to you at work for your career growth and training. I chat with my friend Teresa Torres from Product Talk about how to ask your work to pay for your professional development.
January 05, 2020
5. Taking things personally
Being a human means we tend to take things personally! I do it, you do it, and the people on your team do, too. Problem is that it really gets in the way.
January 02, 2020
4. How Self-care will make you a better manager
When you neglect self-care you’re not going to be as effective as a manager. In this episode I breakdown 4 levels that will help you get clear on what to focus on in your own life, so you can show up as a better leader for your team.
December 31, 2019
3. If you’re worried about doing it wrong.
You don’t have to be perfect. Let’s talk about a better way to think about the job of being a manager.
December 18, 2019
2. The Two Essential Skills Every New Manager Needs
There are only two essential skills that you need to be a great manager. Once you get clear on what they are, every other related skill is easier to understand.
December 02, 2019
1. Welcome to The New Manager Podcast
Learning to be a great manager is a skill. We begin with a question: What makes an awful manager?
November 26, 2019