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Leading Innovation at Work

Leading Innovation at Work

By Lorri Rowlandson
A podcast about the future of business. Technology/Innovation/Disruption focused. Expect great interviews and advice on how to stay relevant in the future workplace. Hosted by workplace innovation expert Lorri Rowlandson.
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Darren Krakowiak on Fostering Great Leadership in CRE
In 2019, CRE professional Darren Krakowiak saw there was a gap in access to professional development in the industry. That's when he took a leap forward and created CRE Success, a resource for CRE professionals to cultivate leadership, build knowledge. and advance skills. Listen as Darren and host Lorri Rowlandson chat about the circumstances that led Darren to launch CRE Success, how personal brand has quickly become career currency, and what skills are needed most for a successful future in CRE. Check out CRE Success online Follow Darren Krakowiak on LinkedIn
43:54
May 20, 2021
Blockchain and the Future of Sustainability with Bill Tapscott and Joseph Pallant
In this episode of the Leading Innovation at Work podcast, host Lorri Rowlandson dives deep into Blockchain as a tool of innovation for climate change. Featured guests are Bill Tapscott, CEO of environmental fintech CarbonX, and Joseph Pallant, Director of Climate Innovation at Ecotrust Canada. In this compelling episode, Lorri, Bill and Joseph touch on a range of topics, including how decisions by the new U.S. administration will affect collaboration between U.S and Canada/U.S and the world on climate change, sources of investment for carbon mitigation projects and much more. Connect with Bill Tapscott on LinkedIn: www.linkedin.com/in/bill-tapscott-42a0574/ Connect with Joseph Pallant on LinkedIn: www.linkedin.com/in/josephpallant/ Visit CarbonX online: carbonx.ca Visit Ecotrust Canada online: ecotrust.ca
58:33
February 11, 2021
A Bright Future in FM with DeMarcus Means Sr.
DeMarcus Means Sr. is a young leader with a bright future in FM. I first became familiar with DeMarcus through his glowing reputation at IFMA. In just 2 years, DeMarcus consecutively won IFMAs World Workplace Facility For Future and the Sheila Sheridan Sustainable Facilty Operations and Management awards. In this episode of Leading Innovation at Work, DeMarcus shares with host Lorri Rowlandson the origins of his love for the built environment, how life and his entrepreneurial spirit directed him towards a degree in FM, and what excites him about the future of facilties management. DeMarcus also shares his best advice to other young people on how to gain more hands-on FM experience in their student careers.
24:60
February 4, 2021
Sustainability and the Future of the Built Environment with Dean Stanberry
In this episode of the Leading Innovation at Work podcast, host Lorri Rowlandson chats with sustainability champion, Dean Stanberry. Dean is National Computerized Maintenance Management System Program Manager at Redhorse Corp., and 2nd Vice-Chair of IFMA. Dean and Lorri cover a wide range of topics surrounding sustainability, including  data-driven decisions, how to change corporate mindset and reward sustainable choices, generational attitudes towards sustainability, the evolution of the role of FM and much more.  Connect with Dean Stanberry on LinkedIn Visit the Climate Reality Project: https://www.climaterealityproject.org/
46:51
December 17, 2020
Innovation Chat With "The New Normal" Authors Lorri and Barbara Rowlandson
In this episode of the Leading Innovation at Work podcast, host Lorri Rowlandson chats with her co-author and favourite (ok, only) sister, Barb, about innovations borne out of, or accelerated by, the coronavirus pandemic. Lorri and Barb each expand on their own favourite areas of technology innovation, and also talk about changes in attitudes towards mental health in the workplace. Past episodes with industry experts are woven into the conversation, and Lorri and Barb talk about what to expect inside The New Normal online community.
44:29
November 26, 2020
Vertical Farming, Food Security and Disrupting the Food Supply Chain with Zale Tabakman
In this episode of the Leading Innovation at Work podcast, host Lorri Rowlandson chats with Zale Tabakman of Local Grown Salads about the impact of the vertical farming revolution. Local Grown Salads's method of indoor vertical farming provides fresh local produce, is the highest-yielding method of growing (32 sq ft of vertical farm produces as much as an acre of farm land!), and provides over 6 million fresh salad bags/year to retailers, institutions like schools and hospitals, and prepared food providers. Listen and learn about indoor vertical farming technology, and how vertical farming helps keep food local, increases food security, and reduces emissions for a healthier planet.
45:35
November 12, 2020
Microsoft's Betty Rhiger on Why We Need to Get Better at Collaboration
In 2020, video conferencing has become the norm - lines between work and home are blurred and productivity is hindered in the process. In this interview, host Lorri Rowlandson chats with Betty Rhiger, Chief Technology Officer at Microsoft, about the meteoric rise in popularity of Microsoft Teams. Betty shares how Microsoft Teams is a collaboration first/video conferencing second platform, allowing for productive collaboration without always having to get on a call. Betty and Lorri talk about dependencies needed for distributed teams, changes to the physical office, and what features we can expect next from Microsoft Teams.
31:30
November 5, 2020
Michael Redding on Kindness, Video Conference Culture and Embracing Innovation
Michael Redding, managing director at Agile Oak LLC and member of the IFMA board of directors, is a forward thinker. In this conversation, Michael responds to themes in host Lorri Rowlandson's recently published book, "The New Normal." Kindness, compassion, the need for a shift in video conference culture, career development in the age of COVID-19, and the importance of innovating beyond what has worked in the past are all themes explored in this interview.
36:58
October 29, 2020
Colette Temmink on Future Trends in FM
Tune is as Lorri Rowlandson chats with Colette Temmink, President of Property Services at Eden,  about how space planning affects the war for talent, creates HR challenges, and the need for a digitally-forward portfolio.
41:24
October 22, 2020
Mike Petrusky on the Implications of Long-Term Remote Work
In this episode, all-around great guy and host of the Workplace Innovator Podcast Mike Petrusky and Lorri Rowlandson talk about coping with long-term remote work. Mike explains how our cognitive load is higher than ever, leading to "Zoom" fatigue, and the need for more authentic and creative engagement if we're committing to remote work for the long-haul. Lorri and Mike also talk about genuine connection with colleagues, defining productivity, and why "recharging your batteries" is just as important as the work you do.
42:41
October 15, 2020
Kate North on How the Pandemic is a Catalyst for Reinventing Work
VP, Workplace Advisory at Colliers Int. and Global Chair of Workplace Evolutionaries Kate North talks with host Lorri Rowlandson about how the COVID-19 pandemic has precipitated much needed change to the way we work, emphasizing that work is not where we go, but what we do.
28:16
October 8, 2020
Peter Ankerstjerne's Predictions for the Post-COVID Workplace
Leading Innovation at Work host Lorri Rowlandson talks to Peter Ankerstjerne, Global Lead of Facility Management and Experience Services at JLL and Chairman of the Board of IFMA. Lorri asks Peter for his top predictions on how the world of work will change post-COVID-19.
27:53
October 1, 2020
Monty Python & the Office: "I'm Not Dead Yet!"
Welcome to Season 2 of the Leading Innovation at Work podcast! To kick off the season, host Lorri Rowlandson introduces concepts related to the post-pandemic workplace in her book "The New Normal: Informed Predictions on How the World of Work Will Change Forever." Lorri explains why the death of the office is an exaggerated response to COVID-19, and predicts how we'll start using offices differently going forward. She also touches on right-sizing real estate portfolios, redesigning office space, and cultivating high-performance teams in a remote work environment. Find "The New Normal" on Amazon.com
11:47
September 24, 2020
Managing Anxiety in the Workplace With Rani Glick
Approximately 40 million American adults have anxiety. COVID-19 has stoked anxiety even further. In this episode of Leading Innovation at Work, Lorri speaks with wellness expert Rani Glick, who works with organizations to help employees manage their stress and anxiety. Rani explains the difference between Mental Health vs. Mental Illness, the stages of anxiety, signs of mental illness to look for, factors that influence anxiety, and how companies can make coming back to work easier after pandemic restrictions have eased. We dedicate this episode to Lorri's friend Robert Struthers, who suddenly passed away last year. Robert was the head of real estate for Bell, he was not only a client but he was a friend to many.  Robert paved the way for women in real estate as well as mental health - he was a huge advocate of Bell's Let's Chat program.  It's remarkable to have such a senior leader expressing such vulnerability around the topic of mental health, and we are so grateful for the difference that he made in our lives.  Never forgotten.
57:36
July 23, 2020
The Evolution of Post-COVID-19 Workplace Culture, Collaboration, and Spaces With Technology Entrepreneur Tony Gill
Is this the death of the office? Not likely! In this episode, host Lorri Rowlandson and Tony Gill, CEO of Beakns Inc. cover off a wide range of topics related to post-COVID-19 workplace needs, including the evolution of virtual culture, agile and resilient spaces, applications and gamification for creating engagement, and intermediary facilities for collaboration.
40:21
July 16, 2020
Solving the Post-Pandemic Elevator Conundrum with Expert Gregor Vahramian
Elevators, elevators, elevators! LIAW host Lorri Rowlandson has been asked about elevator safety more than anything else during the COVID-19 pandemic.  In this episode, Lorri loops elevator expert Gregor Vahramian into the conversation. Lorri and Gregor talk about some of the short and long term solutions for elevator health and safety, human behavior, and an old-but-new material that could naturally protect elevator surfaces from viruses.
55:52
July 9, 2020
Employees Will Benefit From Stronger and More Sophisticated Communication
This episode of the Leading Innovation at Work podcast is a sneak peek of a segment of Lorri Rowlandson's upcoming book on the post-COVID-19 workplace. Listen and hear how companies have had to quickly improve their long-term communication strategies since the current period of social isolation due to coronavirus, and why it will benefit us in the long term. Lorri explains the whats, whys and hows of communication, and there's also an accompanying downloadable communication plan worksheet template you can download for free.
15:52
July 2, 2020
Dos and Don'ts of Measuring Productivity at Work
We've recently experienced a massive shift to remote work, and one of the resulting questions that has arisen from this change is "how do we measure employee productivity when people aren't working from the office?" In this podcast, Lorri Rowlandson aims to challenge your perceptions about measuring productivity. Lorri's hope is to erase biases against remote work, share which methods of productivity she effectively uses when managing teams, and reveals which methods she thinks need to be retired forever.
22:40
June 25, 2020
What the Future Office Will Look Like
Strategizing and innovating for the future are Lorri Rowlandson's workplace "raison d'etre." When the COVID-19 pandemic hit, Lorri's mental wheels started turning towards how the global health crisis will change the spaces where we work. In this episode, you'll hear the advice Lorri is giving to clients and peers about how to adapt office spaces to accomodate new work styles.
20:41
June 18, 2020
Mim Senft Makes a Convincing Case for Better Employee Wellness Programs
Mim Senft prefers the phrase "employee well-being" over "employee wellness." Why? Well-being implies more than just physical health, reflecting a more well-rounded approach to an individual's overall wellness. In this episode, Mim and Lorri talk about how wellness programs are (slowly) changing for the better, the new benchmarks for well employees and healthy spaces, and why companies need to contribute to the better health of their greatest investment - their employees.
01:04:53
June 11, 2020
The Most Relevant Ways Covid-19 Will Change the CRE Work Environment
This episode is a follow up to Lorri's earlier podcast about the top 10 ways Covid-19 will change the world of work, with a particular spin on real estate. Lorri expands on the coming changes to this industry, touching on points such as innovative technology, rationalization of real estate portfolios, changing the way we measure employee experience, risk management, and more. It's a sampling of the kind of advice you'll find in Lorri's post-Covid guidebook and online learning portal, scheduled for release in June 2020.
40:26
June 4, 2020
Lorri Rowlandson on Common Challenges & Considerations for Creating a Post-Covid Back-to-Work Office Plan
The world was turned upside down as COVID-19 quickly required people to transition from working in the office to working remotely. Now as businesses prepare to receive workers back into the office, there are some pretty big questions surrounding what should be included in new policies and protocols in the post-pandemic workplace. In this episode, LIAW host Lorri Rowlandson, Sr. VP of Strategy and Innovation at BGIS - a multi-national corporate real estate and facilities management company - shares her expertise on the built environment. Lorri offers listeners 10 considerations that every business should make before welcoming employees back to the office, with advice on sustaining change management and governing behaviors. This is a must-listen to episode for everyone - employers and employees - before returning to the office.
55:08
May 28, 2020
Rushi Raja Shares Valuable Insights on the Impact of Covid on Outsourced Services
In this episode, Lorri chats with Rushi Raja, CEO of Core (Centre for Outsourcing Research and Education). Rushi shares information from initial research Core has conducted on the impact of the Covid-19 pandemic on companies who rely on outsourced service providers. Rushi forsees a shift in how arrangements between organizations and services providers will change in the immediate future.  He also has valuable insights on the preparadness of organizations to deal with major disruptions, how the gaps in preparation revealed themselves in the wake of Covid, and underscores the importance of making plans to improve employee wellness as many companies transition to a remote-work model.
34:30
May 14, 2020
Proptech CEO Deb Noller on Sustainability, Wrangling Data and the Impact of Tech in Real Estate
Deb Noller, CEO of proptech company Switch Automation, believes the real estate industry is going through a digital transformation (and is struggling to keep up). Lorri and Deb talk about the struggles of connecting siloed data, the opportunities available for facilitating digital transformation, data privacy, and why change in real estate needs to come from the top down. Visit Switch Automation online at https://www.switchautomation.com/ Follow Deb Noller on LinkedIn: https://www.linkedin.com/in/debnoller/ Originally recorded at Leading Innovation at Work's event, "Women of CRE and Proptech", held Nov. 2019.
35:36
May 7, 2020
Stephen Brown Wants You to Connect the Dots Between Space and Wellness
In this episode of Leading Innovation at Work, Lorri talks to Stephen Brown, VP of Global Market Development at the International WELL Building Institute. Stephen explains WELL Building certification, and encourages us to think about the role our physical spaces play in keeping employees healthy and improving work culture as a whole. Stephen covers multiple facets of what makes a healthy building, discusses regional differences in determining priorities for healthy buildings, and shares the career journey that led him to become passionate about improving people's health by creating standards for the spaces they work from. 
45:37
April 30, 2020
Future of Work Strategist Heather E. McGowan on the Impact of Rapid Change
Heather E. McGowan is a future of work strategist who believes that everyone's #1 priority right now should be helping people adapt to rapid change - a conviction that has proved timely in light of recent events surrounding the COVID-19 pandemic. Recently Heather and co-author Chris Shipley published "The Adaptation Advantage", powerful book that challenges how we think about leadership, human potential and the way we work.  Listen as host Lorri Rowlandson chats with Heather about the changing face of work, the importance of ongoing learning, the enormous amount of talent that remains untapped in the workplace, and why you shouldn't always necessarily hire the person with the most credentials on their resume. Visit Heather E. McGowan's website: https://www.heathermcgowan.com/ Follow Heather on LinkedIn: https://www.linkedin.com/in/heathermcgowan/ Order Heather McGowan and Chris Shipley's book, "The Adaptation Advantage": https://amzn.to/372hhPD Join The Adaptation Advantage Book Club to discuss the future of work with Heather, Chris Shipley and other readers: https://www.adaptationadvantage.com/book-club Originally aired 2/3/2020
40:34
April 23, 2020
10 Ways COVID-19 Will Permanently Change the World of Work
Just as 9/11 changed the world forever, the COVID-19 pandemic will permanently alter how and where we work. In this special episode of Leading Innovation at Work, Lorri Rowlandson, SVP of Strategy and Innovation at BGIS, offers her top predictions for permanent changes precipitated by the current pandemic, and ponders what really matters during our time in social isolation.
14:54
April 20, 2020
Proptech Leader Nikki Greenberg on the Future of Technology-Enabled Spaces
Join us in this episode of Leading Innovation at Work, where futurist Nikki Greenberg talks about what she predicts for tech-enabled spaces in the next 5 years. Nikki shares with Lorri why she started Women in Proptech - an org that endeavours to make women visible in a male-dominated field- and discusses why the average person shouldn't be timid about diving into the new, exciting world of property technology.
27:54
April 16, 2020
Enrique Rubio Reveals Key Factors That Are Transforming the Future of Work, and How COVID - 19 is Pressing the Accelerator of Change
In this episode of Leading Innovation at Work, Lorri has a "fireside chat" with Enrique Rubio, a leading figure in the world of HR and founder of Hacking HR - a global community that allows professionals to connect and share insights about the future of work.  Enrique shares the journey of his career and explains why in this time of global crisis it is more important than ever for people to work together and feel connected. Listen as Enrique elaborates on how the global COVID- 19 pandemic has rapidly redesigned how people work, and why it is critically important that we retain the changes and learning that comes with this experience. Lorri asks Enrique questions that are specific to how rapid change will affect the built environment. 
53:44
April 9, 2020
Rex Miller on the Cost of Ignoring Employee Wellness
Wellness expert and renowned author of "The Healthy Workplace Nudge" Rex Miller is on a mission: to sound the alarm and raise awareness about the unsustainable cost of ignoring issues around employee wellness. In this episode, Rex and Lorri talk about why chronic diseases like diabetes, heart disease, addiction and other lifestyle-related illnesses are on track to create a major financial crisis in America, why wellness programs shouldn't be treated like a budget line item, and how to nudge healthier behaviours in employees. This is a must listen for anyone concerned about profitibility or fostering a healthier work environment.
55:40
April 2, 2020
Answering Hacking HR Questions and How to Leverage Premises to Achieve Workplace Culture Goals
Lorri was recently asked to participate at Hacking HR, an online event pioneered by future of work, design thinking and HR expert Enrique Rubio. The panel discussion Lorri was asked to participate in was entitled "Thinking and Doing Innovation."  Due to technical difficulty, Lorri was unable to join the event, so this podcast is her opportunity for a "do-over." Lorri takes this opportunity to answer questions given to the panelists prior to the event, and shows us how facilities are intricately connected to HR, employee experience and workplace culture.
33:12
March 26, 2020
Mim Senft Makes a Convincing Case for Better Employee Wellness Programs
Mim Senft prefers the phrase "employee well-being" over "employee wellness." Why? Well-being implies more than just physical health, reflecting a more well-rounded approach to an individual's overall wellness. In this episode, Mim and Lorri talk about how wellness programs are (slowly) changing for the better, the new benchmarks for well employees and healthy spaces, and why companies need to contribute to the better health of their greatest investment - their employees.
01:04:53
March 19, 2020
How to Create Wow at Work
There's a huge shift in mindset about employee experience happening in the world work right now. In this episode, Lorri Rowlandson talks about using technology to improve employee experience, the war for talent, and how to enable employee productivity. Follow Lorri Rowlandson on LinkedIn: https://www.linkedin.com/in/lorri-rowlandson-a4a48b17/ Visit Lorri's website: www.lorrirowlandson.com
43:03
March 12, 2020
Making Better Choices Towards a Sustainable Future with Harry French
Harry French is the Program Manager of ClimateWise, a green economy network hub based out of Ontario, Canada that helps businesses and organizations set and achieve sustainability goals. In this episode, Harry shares how he managed a career shift from tourism to coaching executives on how to facilitate dialogue, and ultimately to developing and sharing his passion for sustainable energy. Lorri discusses with Harry why it can be so difficult for smaller businesses to adopt sustainable practices, and why it's so important to be willing to ask the vulnerable questions. This episode has been adapted from a pre-recorded video for Leading Innovation at Work, an online community of resources for education and discussion about the future of business. For more information please visit www.leadinginnovationatwork.com. Follow Harry French on LinkedIn: https://www.linkedin.com/in/harry-french-423bb59/ Visit ClimateWise Business Network online at http://windfallcentre.ca/climatewise/
49:51
March 5, 2020
Will a Robot Take My Job? Futurist Ceilidh Higgins Talks About the Impact of Technology in Architecture and Design
Architect and Building Information Management (BIM) specialist Ceilidh Higgins is a Senior Design Associate at Custance, a boutique architecture firm in Sydney, Australia. In this episode, Ceilidh shares her presentation on the impact of robots, computers and automation on design, property and the workplace. This episode has been adapted from Ceilidh Higgins' presentation at Leading Innovation at Work's event,"Women of CRE & Proptech," a virtual conference held in November 2019. For more information on Leading Innovation at Work Events, visit www.leadinginnovationatwork.com. Follow Ceilidh Higgins on LinkedIn: https://www.linkedin.com/in/ceilidhhiggins/ Read Ceilidh's blog, "The Midnight Lunch" here: http://themidnightlunch.com/
53:38
February 27, 2020
Tips for Those Who Dread Public Speaking
This episode is a reboot of Lorri's highly popular 8 Tips for Better Public Speaking course, originally offered in 2018. If you dread public speaking, this is definitely the episode for you! Lorri shares how she pushed herself to improve her public speaking skills, how it impacted her career, and shares her best advice for being a better speaker. Visit Lorri Rowlandson online at www.lorrirowlandson.com 
27:13
February 20, 2020
Physicist-Turned-Proptech Innovator Jamie Orr is Making Change From the Mountains
When Jamie Orr became weary of her life in Silicone Valley, she and her family picked up and moved to Tahoe. Jamie opened a co-working space on the mountain (the world's first ski-in co-working facility!), but she didn't stop there. In this episode, hear Lorri and Jamie talk about how running a co-working company snowballed into developing Jellyswitch, an app for managing co-working spaces.  Visit Co-Work Tahoe online at https://coworktahoe.com/ Learning more about the Jellyswitch app at https://www.jellyswitch.com/ Follow Jamie Orr on LinkedIn: https://www.linkedin.com/in/jamieforr/
31:24
February 13, 2020
Proptech CEO Deb Noller on Sustainability, Wrangling Data and the Impact of Tech in Real Estate
Deb Noller, CEO of proptech company Switch Automation, believes the real estate industry is going through a digital transformation (and is struggling to keep up). Lorri and Deb talk about the struggles of connecting siloed data, the opportunities available for facilitating digital transformation, data privacy, and why change in real estate needs to come from the top down. Visit Switch Automation online at https://www.switchautomation.com/ Follow Deb Noller on LinkedIn: https://www.linkedin.com/in/debnoller/
35:36
February 3, 2020
Architect Gabrielle Redding Discusses How Design Can Reduce Crime in Public Spaces
In this episode of Leading Innovation at Work, Lorri talks to architect Gabrielle Redding about her research on deploying design as a method to create safe public spaces. Gabrielle's reasearch with the Harvard School of Design shows that design choices in places like public squares, subways, train stations and other places where people congregate can play a role in preventing sexual assault, harrassment and crime. Follow Gabrielle Redding on LinkedIn: https://www.linkedin.com/in/reddingg/
32:36
February 3, 2020
Hilary Carter Explains Diverse Applications for Blockchain
Hilary Carter is Managing Director at the Blockchain Research Institute. The Blockchain Research Institute - co-founded by blockchain pioneers Don and Alex Tapscott - has worked on 80+ projects that are the definitive investigation into blockchain strategy, use-cases, implementation challenges and organizational transformations. In this episode, Lorri and Hilary speak at length about applications for blockchain in real estate and how this technology can be used for social good. Hilary gives numerous examples of practical applications of blockchain, and makes it abundantly clear: this is no longer technology of the future - it's is finding its way into the world of work today. Visit the Blockchain Research Institute online: https://www.blockchainresearchinstitute.org/ Follow Hilary Carter on LinkedIn: https://www.linkedin.com/in/hilarycartermsc/
01:07:48
February 3, 2020
Future of Work Strategist Heather E. McGowan on the Impact of Rapid Change
Heather E. McGowan is a future of work strategist who believes that everyone's #1 priority right now should be helping people adapt to rapid change.  Listen as host Lorri Rowlandson chats with Heather about the changing face of work, the importance of ongoing learning, the enormous amount of talent that remains untapped in the workplace, and why you shouldn't always necessarily hire the person with the most credentials on their resume. Visit Heather E. McGowan's website: https://www.heathermcgowan.com/ Follow Heather on LinkedIn: https://www.linkedin.com/in/heathermcgowan/ Pre-order Heather and Chris Shipley's book, "The Adaptation Advantage" (available April 14, 2020): https://amzn.to/372hhPD
40:34
February 3, 2020
Introduction to Leading Innovation at Work
In this episode, innovation at work expert and self-proclaimed nerd Lorri Rowlandson shares a little about her professional career, and talks about what inspires her about the future of work.
09:35
February 3, 2020