Leon’s Podcast

Leon’s Podcast

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By Leon Hitchens
I’m a digital media strategist working for a marketing agency. On this podcast I’m going to share updates and opinions about gadgets, marketing and social media.
More places to listen

More places to listen

Episode 7: Discover Who’s in your Tech Community
I am based in San Antonio, Texas. You may or may not have know where the city is or what it’s known for but as an “indie maker” or “entrepreneur” it's become a great place for me to network and connect. You can read more on my newsletter. Visit my website leonhitchens.com to subscribe.
07:14
April 27, 2019
Episode 7: Dont sleep on customer service
1. Customers love to rag on companies that don’t support their customers. 2. Customer service isn’t something different but going above and beyond will help. The reasons why to help someone: 1. Happy people will fill out the post chat survey 2. Share their experience on social media 3. Use word of mouth to talk about the company 4. Remember who helped them 3. Have the systems to support pulling of information in a few seconds. Call a company and they know who you are without needed a ton of info 4. “We all know Customer Service is going to rule over the next 50 years of the economy, right? It’s not about “likes” or “follows,” but rather being likable and followable!” – [Peter Shankman](https://www.shankman.com/about/)
08:05
March 18, 2019
Episode 6: My first episode in 2019
I'm back in 2019. Find more info at leonhitchens.com on blog updates and the newsletter.
04:18
March 11, 2019
Getting back to the groove
I’ve neglected the podcast a lot. I haven’t recorded an episode in a while. Now I’m focusing back on the podcast along with the rest of my personal brand. I’ve published my new blog and will start creating more content. I will also focus a lot more on Ironmic creating content and marketing the service. Check out my blow at leonhitchens.com and Ironmic at Ironmic.fm
03:07
November 27, 2018
Episode 4: Apps I use
I try to stay organized and on task as much as possible in my day job and with my side projects. Some of the core apps I use are Trello, Product Hunt, Apple Notes and Reminders.
05:15
August 4, 2018
Episode 3: How I Vacation
I’m on vacation but I’m still online and working. I’m sharing what software I use and what I travel with.
04:48
July 17, 2018
Episode 2: Google AdWords is becoming Google Ads
Google AdWords is becoming Google Ads. The change is focused on their platforms including YouTube, Android, and possibly voice search.
06:51
July 13, 2018
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