RoadFS Detail Memoirs by Zenware

Let's get that BUSINESS!  We know that's what's on your mind as a business owner and the driver behind our Business 101 Series with Prentice St. Clair   Last week we jumped into part 1 of Marketing your detailing business.  This week we jump into Part 2. Our plan is to go into more detail on specific marketing strategies you can implement to attract new customers.   We'd also love to hear some of your go-to marketing strategies to attract new business. Comment below so we can all learn.   Co-Host Prentice St. Clair Detailing Academy (619) 701-1100 https://detailinprogress.com/  Hosts: Rod Puzey (https://instagram.com/rodpuzey) Jody Sedrick (https://instagram.com/jodysedrick) 888-936-4249   RoadFS Detail Memoirs is a production of Zenware  https://roadfs.com or https://zenware.com

How do I get customers? How do I market my business? How do I get repeat business? HowI do I make sales? Those are just a few questions relating to marketing. This week we will kick of a two part series on Marketing your business as part of the RoadFS Business 101 series with Prentice St. Clair This week we explore Marketing. What is the best marketing Finding and attracting the ideal customer how do we build a good marketing strategy when we are just starting out What does it look like when you are working? Do you look professional? Decide which market you are going after Don't be afraid to ask for referrals Logos, business cards, branding, uniforms Using your vehicle as a billboard Should you create a brochure or not - should you include pricing? Make sure to join us for Part 2 where we get into more specific strategies on how to market your business. Co-Host Prentice St. Clair Detailing Academy (619) 701-1100 https://detailinprogress.com/ Hosts Rod Puzey (https://instagram.com/rodpuzey) Jody Sedrick (https://instagram.com/jodysedrick)   RoadFS Detail Memoirs is a production of Zenware   https://roadfs.com or  https://zenware.com

Santa's helpers are loading up goodies and doing an doing a full detail and ceramic coating and then stuffing it with presents for a Veteran's family in their area. Join us today as we explore the genesis of Operation Sleigh Shine and how this amazing service is extending to other participating detailers across the country. Scott Macha created this event 6 years ago and  has grown to include detailers from across the nation including Shane Mayfield, Joan Flores, Andrew Swenson, Jim Goguen and Harry Sandwith. Join us Thursday to see how the men are giving back to some of the men and women who have sacrificed so much for us. Guest Scott Macha Total Eclipse Detailing Hosts: @rodpuzey and @jodysedrick @RoadFS Detail Memoirs is a production of RoadFS and Zenwareinc

This week on the RoadFS Business 101 Series with Prentice St. Clair we tackle the topic of training. Some detailers, especially more experienced detailers, look at training as an unnecessary experience. In this episode, we explore training, why ongoing training is important, and what you should look for in a training program. Is training really important? What you should look for in training programs Look for processes that will improve your business The value of business training How do I know it’s a good program? Should I also train my team? Look at training as an investment not an expense Being honest with yourself about your strengths and weakness to either get training or delegate Guest: Prentice St. Clair Detail In Progress Instagram: @detailinprogress 619-701-1100 Hosts: @rodpuzey and @jodysedrick @RoadFS Detail Memoirs is a production of RoadFS and Zenwareinc

First of all, in honor of Veteran’s Day, we want to thank all of the men and women who have served in the military. Today our guest is a former police office who made the move to building a strong detailing and tinting business. Show highlights: The cliff notes version of his journey becoming a detailer What it was like to be selected to be part of the Air Force One Detailing team Highlight of Air Force One meeting some of the pilots who flew in World War II Being awarded “Essence of the Mafia” at the Detail Mafia Training Weekend The importance of always evolving and learning Diversifying his services to include building window tinting His passion for training and testing products Guest: Michael Hill TintSmith Detailing Hosts: @rodpuzey and @jodysedrick @RoadFS Detail Memoirs is a production of RoadFS and @zenwareinc #detailing #detailersofig #detailingbusiness #detailingsuccess #tinting #windowtinting #thedetailmafia #rennydoyle

We are always impressed with the men and women who really dig in not only the detailing industry but their community as well. This week we visit with a man who is doing just that. Dan Gill and his wife Paige, owners of D&P Auto Detailing, are doing something special to roll out a new service and give back to Vets in their community. Show highlights Having fun in his business and making people laugh Telling and showing his girls “follow your heart, follow your dreams” Give away for first responders “Real Life Heroes Tint Giveaway” Recognizing the true sacrifice that first responders and teachers make Living appreciation for others The bane of a dad’s existence; slime and glitter Working, saving, and building a plan to finally start his business Guest Daniel Gill D&P Auto Detailing https://www.facebook.com/dandpdetailing Instagram @dandpautodetailing 205-873-3774 Hosts: Rod Puzey @rodpuzey Jody Sedrick  @jodysedrick RoadFS Detail Memoirs is a production of Zenware, Inc and RoadFS

This week we visit with Yasser Diab owner of Supply Chain & Detailing. We will explore the different aspects of his detailing business and how he has specialized to build a profitable business around what he truly loves....cars!   His journey to becoming a detailing  3 Bachelors and 1 Master degree The adventure and challenge of coming to America  Always loving cars and deciding to become a detailer  Attending SEMA every year  Attending Renny Doyle’s Detailing Success  Definition of success  The danger of being too affordable  Grateful for the support of his parents  The power of taking an extended vacation with the family to reset your mind    Guest: Yasser Diab Supply Chain International Services   Hosts: Rod Puzey (Instagram: @rodpuzey) Jody Sedrick (Instagram: @jodysedrick) RoadFS Detail Memoirs is a production of RoadFS and Zenware, Inc.

Prentice St. Clair join us for our third episode of the Business 101 Series. This week we tackle a topic that either gets ignored, overlooked, or avoided - Insurance. We go in deep to explore what you need to have in place to protect you, your business and family. Insurance topics we discussed in this episode Why do you need insurance? Insure against catastrophic events / self insure for minor events Talk to an agent about the different types of insurance Keeping records of purchases that you make for your business What do you need to cover with insurance and what options should you consider? Garage keepers legal liability coverage Garage keepers legal liability auto portion Garage keepers legal liability other than auto Inland marine insurance (look at replacement value) Bond - a policy to protect against theft by employees Worker’s Compensation Business interruption or loss of income insurance Disability insurance Umbrella policy Life insurance Take the time to shop around Can you afford it? Strategies to add insurance as you grow Make sure to like, share, and subscribe because we are sharing critical things you need for your business. Guest: Prentice St. Clair Detail In Progress 619-701-1100 Hosts: Rod Puzey and Jody Sedrick RoadFS Detail Memoirs is a production of RoadFS and Zenware, Inc.

William Lara of Miami Luxe Detailer shares his story about how he went from mobile detailer detailing from people like Grant Cardone to expanding to be a P&S Detailing Products Distributor   We explore:  Reminiscing when William stole the Detail Memoirs camera at SEMA  Finding the right opportunities and taking advantage of them  Covid gave him an opportunity to refocus and redefine his business  Going through Renny Doyle's training  Looking at what you have instead of what you don't to leverage and create opportunities  Trust the process  Celebrate milestones  Having a 5-year plan  It takes sacrifice to build your business  Overcoming self-doubt   Guest: William Lara Miami Luxe Detail Supply https://www.miamiluxedetailsupply.com/   Hosts: Rod Puzey (Instagram: https://instagram.com/rodpuzey) Jody Sedrick (Instagram: https://instagram.com/jodysedrick) RoadFS Detail Memoirs is a production of RoadFS and Zenware, Inc.

Amanda and Owen Lees owners of Boat Ease join us this week to share their amazing story of going from 100 - 450 ft yachts to building a thriving boat detailing business. Join us as we explore How they got started - moving from private yachts to detailing The difference between detailing boats and detailing cards Detailing nasty, green boat bottoms The POWER of word of mouth Mobile boat detailing on an actual boat - How does that work? Building such a strong reputation that they had to take their name and phone number off their boat. The power of turning down bad work How long does it take and how they do they tackle pricing The dynamic and challenge of working as a husband and wife team Three key things they’ve learned building their business Guest Amanda and Owen Lees Boat Ease http://boat-ease.com Instagram: https://instagram.com/boatease Hosts: Rod Puzey https://instagram.com/rodpuzey Jody Sedrick https://instagram.com/jodysedrick RoadFS Detail Memoirs is a production of Zenware, Inc and RoadFS

Prentice St. Clair join us this week to explore business Compliance and what you need to have in place to protect your business and operate legally.  Today we go in deep on a topic that sometimes you may not even be sure where to start  - COMPLIANCE. Seriously, How in the world to I keep my business in compliance with local and state requirements?    Tap into every episode because we are sharing critical things for you and your business. Guest: Prentice St. Claire Detail In Progress Hosts: Rod Puzey and Jody Sedrick RoadFS Detail Memoirs is a production of RoadFS and Zenware, Inc.

We love UP AND COMING business owners. Don't let the youth fool you, Logan Fick has got the passion and drive to build his detailing business.    Tap in today to see what he's doing to build his business so quickly! And by quickly, we mean less than two years and his already moving from mobile services to a 3,400 square foot shop and hiring a team of detailers.   We explore: how he got started in the start of COVID Extending his services and moving into his garage Bringing on team members to help him scale Attention to networking and the customer experience Making the strategic decision to move into a 3,400 square foot shop Key things he learned building his business - the good and the bad Guest: Logan Fick Ficks Auto Detailing   Hosts: Rod Puzey Jody Sedrick RoadFS Detail Memoirs is a production of RoadFS and Zenware, Inc.

We are excited to kick off a new series of RoadFS Detail Memoirs with Prentice St. Clair called "Business 101" We get so many questions about general business that we thought we'd create a regular series on business topics. Prentice St. Clair has helped put together quite a lineup of critical things you need to implement in your business to ensure your protection, growth, and sustainability. Here is a sneak peek at the topics we will explore Compliance Insurance Training Menus and pricing Marketing/sales Scheduling Customer Records Bookkeeping/accounting Money Managment Supply Maintenance Planning Continuing education There is going to be a lot of information to help you and your business. We anticipate releasing a new episode every 2 - 3 weeks. Guest: Prentice St. Claire Detail In Progress Hosts: Rod Puzey and Jody Sedrick RoadFS Detail Memoirs is a production of RoadFS and Zenware, Inc.

Justin Labato joins us to explore his new role as brand ambassador for Auto Geek.  Justin has not only carved out a strong detailing business but he has become one of the leading trainers in the industry. He also is a proud #reflectionartist and being on the Air Force One Detailing Team multiple times.  Join us this week on RoadFS Detail Memoirs to hear his story and the lessons he's learned along the way. Plus, he's taking the new responsibility of leading education for AutoGeek. Join us as we explore what's coming and the price paid to earn such an amazing invitation to work with AutoGeek.   Guest: Justin Labato https://showroomdetailinginc.com/ https://www.facebook.com/JLsShowroomAutoSalon Hosts: Rod Puzey   Jody Sedrick   RoadFS Detail Memoirs is a production of RoadFS and Zenware, Inc.

We sit down with Steve "Wheels" Bucero the Floor Manager for Mobile Tech Expo. He shares the work that goes on behind the scenes to put on a show.  He also shares is deep passion for cars and motorcycles Guest: Steve "Wheels" Bucero Mobile Tech Expo   Hosts: Rod Puzey and Jody Sedrick RoadFS Detail Memoirs is a production of RoadFS and Zenware, Inc.

This week Ed Bews owner of Vietnam Car Care was scheduled to be our guest. But, I think we had a miscommunication on time. We share with you some upcoming events and broadcast for you to look forward to. Mobile Tech Expo Justin Labato - new spokesperson for Auto Geek Business 101 Series with Prentice St. Clair starting September 16th, 2021 Hosts Rod Puzey Jody Sedrick RoadFS Detail Memoirs is a production of RoadFS and Zenware, Inc.

Two weeks out from Mobile Tech Expo Las Vegas. Sheldon Kaye joins us on this week's episode of RoadFS Detail Memoir to share what is in store. If you are a business owner offering PDR, detailing, auto recon, wheel repair this event is for you.   What is your favorite aspect of Mobile Tech Expo? Guest: Sheldon Kaye Mobile Tech Expo Hosts: Rod Puzey Jody Sedrick RoadFS Detail Memoirs is a production of RoadFS and Zenware Inc.

Billy Baugus owner of American Detailer Garage joins us to share the challenge of building a business and the lessons he's learned building American Detailer Garage.   Show Highlights: Starting how washing cars at a dealership  Developing a detailing product line based on holes that he was seeing in the market  Building efficiencies in your detailing business  The power of getting a mentor and training  Four quadrants of your life - faith, family, fitness, and finances  Don't get caught up in the BS - leave the BS at the door  Getting cut out of the dealership market because he came up with his own product line  Passion for building people  Personal time with his wife and raising reptiles   Guest: Billy Baugus American Detailer Garage https://americandetailergarage.com/  Hosts: Rod Puzey and Jody Sedrick RoadFS Detail Memoirs is a production of Zenware, Inc. and RoadFS

Jason Gale joins us to share his 1st year in business and what is doing to keep his sanity and grow his business.   We explore  Setting his prices to cheap  Getting a business coach to help him fine-tune his operations  The power of setting up so people can see your work to get referrals  The dynamic of working every day with his wife • Working around the extreme heat and weather   Guest: Jason Gale JNL Mobile Detailing   Hosts: Rod Puzey Jody Sedrick   RoadFS Detail Memoirs is a production of Zenware and RoadFS

Kean Moore owner of Lavish Detailing & Coating shares some of his secret sauce of what he's done to build a HIGHLY reputable detailing business in his market.  Check it out he has a 100% 5 Star Rating on Google. 100% 5 Star Rating....let that sink in. Guest: Kean Moore Lavish Detailing & Coating https://lavishcoatings.com  Hosts: Rod Puzey Jody Sedrick   RoadFS Detail Memoirs is a production of Zenware, Inc and RoadFS

Tap into RoadFS Detail Memoirs today to get a taste of the unbridled passion and determination of the 2021 Air Force One Detailing Team to preserve history.  We sit down with Renny Doyle and some of the detailers to give you a deeper insight into one of the most significant detailing projects in the world.   Show highlights:  The origin of the Air Force One Detailing Project  Tender moments with veterans who have flown these planes  Involving his kids in the project  The impact of touching and preserving history  Quick interviews with some of the detailers   Featured Detailers Dan Gill - D&P Auto Detailing Chris Williams - East Coast Detailing Greg Pagh - Portland Pro Detail and Ceramic Coatings Scott Wong - Detail Innovations Chris Minnick - Minnick Detailing Richard Ambrose - Guns & Hoses Detailing   Host: Jody Sedrick and Rod Puzey RoadFS Detail Memoirs is a production of RoadFS Zenware

Jamie and Emily Buchanan share how they've built a THRIVING, GROWING detailing business while making it fun for the entire team to come to work. Guest Jamie and Emily Buchanan Hosts Rod Puzey Jody Sedrick RoadFS Detail Memoirs is a production of RoadFS and Zenware, Inc.

Chris Wilkins joins us to talk about his 5-year journey building his mobile detailing business, investing in his shop and being recognized as the Mobile Detailer of The Year at The Southern Detailers Conference.   Guest: Chris Wilkins Facebook: https://www.facebook.com/sofreshsocleandetailers Website: https://sofreshsocleandetailers.com/  Hosts: Rod Puzey and Jody Sedrick RoadFS Detail Memoirs is a production of Zenware Inc. and RoadFS

Tap in with us for another episode of RoadFS Detail Memoirs. Carmen Young of Shine Seal Protect to explore creating the right conversations with your customers to help them choose the right solutions and earn their trust.   Show highlights:   Her yellow brick road to entering the Detailing Industry.  Her view of cars versus her husband’s who is the detailer and serious car guy.  Creating the right conversations for your customers  Marketing, selling and talking to women customers  Asking the right questions to guide your customer to the right solution or product for them  Considering age, gender, purpose, and what your customer wants or needs too help them get the right detail service  Establishing care and trust with your customers   Shine Seal Protect Carmen Young https://www.facebook.com/ShineSealProtect  Hosts: Rod Puzey and Jody Sedrick RoadFS Detail Memoirs is a production of Zenware, Inc. and RoadFS

Laid off and CONFIDENT I'd Get a Job I Made the Calculated Move to Become a Detailer. Kelly Jones owner of Showroom Auto Detailing and Royal Reflections to share her amazing story and how took the leap of faith to attend detailing school. She now runs a super successful detail shop and has developed an incredible lineup of products for those PASSIONATE about anything to do with getting dirty four-wheeling.   Guest Kelly Jones Show Room Auto Detailing (https://www.facebook.com/showroom.auto.detailing01) Royal Reflections ( https://www.facebook.com/royalreflections.premiumautodetailingproducts)   Hosts: Rod Puzey Jody Sedrick  RoadFS Detail Memoirs is a productions of Zenware Inc,  and RoadFS

This week we meet with Bob Phillips of P&S Detail Products. As Bob points out, the detailing is BOOMING. How can you lean into it and really grow your business. We will also explore building on his dad's legacy and working to bring incredible products to the detailing industry.   Guest Bob Pillips P&S Detail Products https://psdetailproducts.com/  Hosts: Rod Puzey and Jody Sedrick RoadFS Detail Memoirs is a production of Zenware Inc. and RoadFS www.roadfs.com

What an amazing detailer and young man. CJ joins us to talk about his supportive role at Detail Lex. How he loves being part of the team. He also shares his experience participating in the Special Olympics Guest CJ McFarlan Detail Lex Southern Detailers Conference

Day one was a HUGE success. Great energy! Great training! And detailers are excited for day 2. John David, Big D's Right Hand Man, joins us to talk about what's in store for day 2 and what it took to make the Southern Detailer's Conference a reality. Plus we get a surprise visit for Ashley West of Solution Finish. Guest John "JD" David Detail Lex Hosts: Rod Puzey and Jody Sedrick RoadFS Detail Memoirs is a production of Zenware, Inc. and RoadFS

Anthony Brown Jr. to share his experience at SDC and of course how he is creating a STRONG brand as The Detailer. Plus we talk about him being nominated as SDC Mobile Detailer of the year. In his words "I'm just excited to be nominated as the Mobile Detailer of The Year" Guest Anthony Brown Jr. Carters Car Care https://www.facebook.com/CartersCarCareDallas Instagram: @carters_car_care and @the_detailer_life Host: Rod Puzey and Jody Sedrick RoadFS detail Memoirs is a production of Zenware and RoadFS

There have been unanswered, burning questions that Big D wants to know the answers. He takes over the RoadFS Detail Memoirs booth to ask  Rod Puzey and Jody Sedrick his searing questions.   Host: Daryl Lyons Detail Lex & Southern Detailers Conference   Guest Rod Puzey and Jody Sedrick

Marcie Loza and Chris Williams sent down with us to explore their move to work with Detail Lex and continue managing their detailing business East Coast Customer Detailing.    Marcie shares her passion for learning EVERYTHING about Auto Recon and Auto Detailing.   You can tell by the background noise there is a lot happening at The Southern Detailers Conference

Keith Duplessie of P&S Detail Products and one of the Founding Members of the IDA joins us live from the Souther Detailers conference.  He shares how the IDA Skill Validation team is going to run all of the skill validation testings simultaneously. Plus he gives away some P&S Detail Products to one lucky winner at the conference.   Guest: Keith Duplessie P&S Detail Products   Hosts: Rod Puzey & Jody Sedrick  RoadFS and Zenware  RoadFS Detail Memoirs is a production of RoadFS and Zenware Inc.

So many amazing events happening this weekend.  We go live to Hidden Springs, Idaho for the Cruisin' Hidden Springs Car Show produced by Sydni Brae Gwinn.  We go live for the unveiling of the Kenny's Rod Shop new vehicle that we are calling the "Green Beast" * Sorry the audio quality but you get a flavor of what happened.

Joe and Kody Kimball sit down with us to explore what it means to be focused on leaving a legacy behind, of having a lasting impact on your business.  We also explore the Joey Kimball Humanitarian Award that will be given out tonight.   Guests Joe and Kody Kimball Kimballs Hands On Detailing https://www.facebook.com/kimballshandsondetailing https://www.kimballshandsondetailing.com/   Hosts Rod Puzey and Jody Sedrick RoadFS Detail Memoirs is a production of Zenware and RoadFS www.zenware.com www.roadfs.com

Big D drops in to the booth for the official kick off of the Southern Detailer's Conference.

Squeezing in the fun and detailing professionals. Renee Douglas, Oscar Hernandez and Mike Smith join us in the RoadFS Detail Memoirs booth live from the Southern Detailers Conference. Can we get Mike Smith to shave off his beard? Oscar shares a little about his Autism Awareness Car Show. The Queen of bright work shares here passion metal polishing and we get a last minute drop in from Anthony The Detailer Guest Renee Douglas - https://www.instagram.com/thebuffinqueen/ Oscar Hernandez - Eight O Five - https://www.instagram.com/eight_o_five_detail_shop/ Mike Smith - https://www.instagram.com/wot_auto_detailing/ Anthony Brown Jr. https://www.instagram.com/the_detailer_life/ Hosts Rod Puuzey Jody Sedrick RoadFS Detail Memoirs 

It is finally here! The day you've been waiting for... Day 1 of The Southern Detailer's conference. Let's see who drops in..   Jamie Buchanaan - Visual Perfection Hiram Tony Lopez - HTL Detailing Bernice Berry - Pure Luxury Sarah Ryals Arnold Chapman - Elite Auto Detailing Prentice St. Clair - The IDA   Hosts: Jody Sedrick & Rod Puzey RoadFS and Zenware  RoadFS Detail Memoirs is a production of Zenware Inc. and RoadFS

It's finally here, The Southern Detailers Conference and Big D joins us to share what's in store for the next two days. Guest Darly Lyons "Big D" Detail Lex and Southern Detailers Conference Producer

This week we get a surprise visit from Keith Duplessie and Clint Hintz. We explore exciting changes in the detailing industry and fun things happening at both P&S Detail Products and Buff & Shine MFG.   Show Highlights: Justin Labato, Sydni Brae Gwinn, and Kyle Clark coming to Boise to shoot some episodes at The Rag Company featuring some new products Detailing is booming but shortages of base products  Heading to Southern Detailers Conference  The challenge of releasing new products and not overshadowing older products that have been core to the brand  Simulcast Sydni's event on June 5th in Boise  The used car market is going gangbusters  Evolution of products; pads, chemicals, polishers  The importance and power of having a variety of products and techniques to meet the needs of your customer  Get uncomfortable so you can learn  The timing of growing your business - strategically added services, know when to move or stay put   Guest Keith Duplessie - P&S Detail Products Clint Hintz - Buff & Shine MFG   Hosts: Rod Puzey Jody Sedrick   RoadFS Detail Memoirs is a production of RoadFS and Zenware www.zenware.com and www.roadfs.com

Daryl "Big D" Lyons joins us to get you pumped up for the Southern Detailers Conference. We are only two weeks away? Do you have your tickets? Are your bags packed?  We are counting down the days!   This is the PREMIER and only event specifically designed for automotive detailers. Two days of on-hand training to help you grow your business. June 5th & 6th in Lexington Kentucky   Get your tickets at https://southerndetailersconference.com/   Guest: Big D - Dary Lyons Detail Lex   Hosts: Rod Puzey Jody Sedrick  RoadFS Detail Memoirs is a production of RoadFS and Zenware

RoadFS Detail Memoirs is on the road.  Tom Smith of Buff Brite invited us to his studios to officially launch a brand new product to help you build a stronger brand. What is it?    Join us to see a fun and creative way to skin your favorite polisher to build and reinforce your brand - a brand that reflects you and your company.   Tom Smith Buff Brite britebrite.com   Hosts: Rod Puzey and Jody Sedrick   RoadFS Detail Memoirs is a production of RoadFS and Zenware Inc 

Everyone is attacking different niches of the detailing industry. This week we meet with Arnold Chapman of Elite Auto Detailing to explore his no BS straightforward approach to growing his business. We explore moving from detailing boats to becoming a full-line shop detailing cars, boats, and RVs. He shares his driving principles of pride, passion, service, and education.   Guest: Arnold Chapman Elite Auto Detailing https://www.eliteautodetailingma.com/ Facebook: https://www.facebook.com/detalingdoneright  Hosts: Rod Puzey - Instagram @rodpuzey Jody Sedrick - Instagram @jodysedrick   Websites: RoadFS.com Zenware.com   RoadFS Detail Memoirs is a production of Zenware, Inc. and RoadFS

This week we visit with Hiram Lopez, owner of HTL Detailing.  Hiram is working hard to become the premier low-rider detailer in Southern California. He's quickly building a reputation across the nation as one of the best in the industry.   Join us as we explore how he started his business 14 years ago and how the last 3 years of learning and connecting with other industry pros have impacted his business.   Guest Hiram Lopez Instagram: @htldetailing Phone: 619-737-6976 OR 619-869-1038   Hosts Rod Puzey (Instagram @rodpuzey) Jody Sedrick (Instagram @jodysedrick)   RoadFS Detail Memoirs is a production of RoadFS and Zenware

Doug Reid of Icon Rocklear joins us on RoadFS Detail Memoirs to share an exciting new advancement in auto finish protection. Plus this product comes with an Iron-Clad warranty that hasn't had a claim in 10 years.   Guest: Doug Reid Icon Rockclear https://iconrocklear.com/ Instagram: @iconrocklearohio   Hosts: Rod Puzey and Jody Sedrick   RoadFS Detail Memoirs is a production of RoadFS and Zenware Inc www.roadfs.com www.zenware.com

This has been a HUGE week for Flex Power Tools. Chris Metcalf joins us to share the inside scoop and share how it will impact consumers and the Detailing Industry   Guest: Chris Metcalf Flex Power Tools   Hosts: Rod Puzey and Jody Sedrick   RoadFS Detail Memoirs is a production of Zenware, Inc. and RoadFS

This week Sheryle Hazard who has been pivotal in the launch and growth of The IDA is our guest.  She shares how she came in 2010 and worked with Abraham to scale The IDA into an international detailing association.   Show Highlights  Coming on board in 2010   Building The IDA - growing from 85 members the first year to over 1800  Building certification programs  The maturing of the detailing industry  IDA Meet and Greets and now virtual meet and greets regionally  Why you should attend an IDA Meet and Greet  Global certification day   Guest Sherlye Hazard The International Detailing Association https://the-ida.com/  Host: Rod Puzey - Instagram @rodpuzey Jody Sedrick - Instagram @jodysedrick   RoadFS Detail Memoirs is a production of Zenware Inc (https://zenware.com) and RoadFS (https://roadfs.com)

You wanna talk family-owned business? Andy's family went all in to help him start and build his business. Check out this episode to hear how they pulled together as a family to create a strong business.  Show highlights:  His kids scraped together $1,200 to help launch his business  Saving to attend Detailing Success training with Renny Doyle  Starting out as a mobile detailer and slowly building until he could open a shop • Creating balance in your business  Finding other streams of income  Using the Covid Stimulus money to invest in his business  Learning how to market his business   Guest Andy VanOrder Andy’s Auto Care Plus Facebook: https://www.facebook.com/Andysautocareplus   Hosts: Rod Puzey: @rodpuzey    Jody Sedrick: @jodysedrick   Website Zenware - https://zenware.com RoadFS - https://roadfs.com    Instagram:   @zenwareinc and @roadfs RoadFS Detail Memoirs and Mafia Memoirs is a production of Zenware, Inc and RoadFS

Are you ready? In honor of March being International Women's Month, we thought we'd close out the month with an amazing woman detailer.  Marcella Loza joins us from East Coast Custom Detailing and shares her amazing journey from being a nail tech in a beauty salon to a full-time detailer.   Going from pedicures to detailing  Going to SEMA for the first time... "I want to be part of this!"  Teach me everything before I go to training  Getting trained at Detailing Success and IGL Aviation Training  Being a human sponge and learning everything  What has been the biggest "ha ha" as she got into detailing?  Rod in a mankini on his car  Working seamlessly as a team with Chris  Looking forward to Southern Detailer's Conference  Making the move from South Carolina to join Detail Lex in Kentucky  From a student's perspective what was good about Detailing Success and IGL Aviation Training  Congrats on the new grandbaby  Her two main tips for detailers  Winner of this month's 2021 Business Enhancement Giveaway - Nathan Warren   Guest: Marcella Loza East Coast Custom Detailing https://eastcoastcustomdetailing.com/ Instagram: https://www.instagram.com/marcie_eccdetailing/   Hosts: Rod Puzey: @rodpuzey   Jody Sedrick: @jodysedrick  Website Zenware - https://zenware.com RoadFS - https://roadfs.com   Instagram:  @zenwareinc  and @roadfs RoadFS Detail Memoirs and Mafia Memoirs is a production of Zenware, Inc and RoadFS

This week Tom Smith owner of Buff Brite join us to announce the launch of a brand new print and online publication called World Of Shine.  They are collaborating with industry leaders to bring incredible educational content to help you grow your business.   Subscribe at Worldofshine.com   Guest: Tom Smith Buff Brite and World of Shine www.buffbrite.com   Host: Rod Puzey Instagram: @rodpuzey Jody Sedrick Instagram: @jodysedrick  RoadFS Detail Memoirs is a production of RoadFS and Zenware, Inc.

This week we sit down with Daryl Lyons aka "Big D" to talk about the Southern Detailers Conference.  He outlines what you can expect at this unparalleled event.  He's arranged an amazing lineup of manufactures, suppliers, and detail trainers for this two-day event on June 5th and June 6th You could say this kicks off the official countdown to the biggest event specifically designed with detailers in mind. Get registered for the Southern Detailer's Conference at www.southerndetailersconference.com  Facebook Group: https://www.facebook.com/groups/854335728334080  Guest: Daryl "Big D" Lyons Detail Lex website: https://www.detaillex.com/ Facebook: https://www.facebook.com/no.1detailer Instagram: https://instagram.com/detaillex Host: Rod Puzey Jody Sedrick RoadFS Detail Memoirs is a production of RoadFS and Zenware, Inc.

This week we meet with one of the true rock stars of the detailing industry, Prentice St. Clair owner of Detail In Progress.   Show highlights:  Just completing an IDA Skill Certification event at 805 Detail  Getting involved in your local community  Investing his time in building the IDA to help elevate the detailing industry  The value of belonging to an industry association like The IDA for your business  Changes that he's seen in the industry over the past 30 years  The importance of on-going education both as a trainer and a student  Guest: Prentice St. Clair Detail In Progress https://detailinprogress.com/  Hosts: Rod Puzey Instagram: @rodpuzey Jody Sedrick Instagram: @jodysedrick   RoadFS Detail Memoirs is a production of RoadFS and Zenware, Inc.

This week we are truly humbled and inspired to have Bernice Berry be our guest on RoadFS Detail Memoirs. She shares how she finally had enough of mistreatment, grabbed her babies and escaped an extremely abusive relationship to build a thriving detailing business.   Show Highlights:  I Grabbed my babies and escaped  Bartending and shooting pool to support my family  I need something to make me happy  Interview 10 different successful people that I might want to be  Seeking happiness and success  Working with a successful detailer to learn what she needed to start her business  First six months were unbelievable  Surrounded herself with people who could take care of her because of who her Ex was  Creating something she never thought she could have   Offering window tinting for auto and residential * How did you dig in so hard into yourself?  I wanted “yeses”. I wasn’t going to take a “no” no more  What ever you choose be the best at it   RoadFS and Buff and Shine 2020 Business Enhancement Winner for February announced. Congrats Sarah Ryals, Reflections Detail   https://youtu.be/GJevGyp02Kg Guest: Bernice Berry Pure Luxury Tint and Detailing Services Facebook: https://www.facebook.com/bernice.ussery Website: https://www.pureluxuryaz.com/ Hosts: Rod Puzey: https://instagram.com/rodpuzey Jody Sedrick: https://instagram.com/jodysedrick Website Zenware - https://zenware.com RoadFS - https://roadfs.com Instagram:  @zenwareinc RoadFS Detail Memoirs and Mafia Memoirs is a production of Zenware, Inc and RoadFS

This week we visit with Bob Myers of Pro Products. (CONGRATS to Pro Products for winning The IDA Supplier of The Year Award)   Show highlights: • Paid to have someone detail his car one time and told himself "I can do that" • Starting out building by word of mouth and out of his grandparents garage • Hooking up with a body shop was a great partnership • Making the decision to hire his first employees • Transitioning to the supplier side of detailing and joining Pro Products • Finding a brand that helped him in his business • The biggest changes he's seen in the detailing industry • His role at Pro Products • The power that The IDA brings to the industry and to the business owner   Guest: Bob Myers Pro Products   Hosts: Rod Puzey - Instagram: https://instagram.com/rodpuzey Jody Sedrick Instagram: https://instagram.com/jodysedrick  RoadFS Detail Memoirs is a production of Zenware, Inc and RoadFS

Ben Kadan, owner of Narwhal Solar Solutions joins us this week on RoadFS Detail Memoir to explore eco-friendly and efficient ways to operate your mobile detailing business.  He shares how he started out as a mobile detailer looking for more eco-friendly and economical options for running a generator. So he bought an old van and converted it to run on vegetable oil until that became a felony and then converted to solar. Now Ben and his wife Karen travel the country installing solar solutions in mobile vans and trailers and sharing their passion for eco-friendly alternatives.  Join us as we explore empowering and illuminating ways to run your business with solar.   Guest Ben Kadan Narwhal Solutions https://www.solnarwhal.com/   Hosts: Rod Puzey Jody Sedrick    RoadFS Detail Memoirs is a production of Zenware, Inc. and RoadFS.

This week Sharman Brown Jr. Co-owners of Masterpiece Auto Appearance, LLC shares how he and Jason Burrell have built a strong retail detailing business.   How they got started as an ownership team      Building a business on the strength of their brotherhood      Building a business on common goals   Branching out to Houston and Dallas  Full-line of detailing for retail customers  Are you in love with the business or detailing cars?  How they have strategically built their business      Focusing on the little details      Love of the hustle      Investing in themselves  The HIGH-End Niche side of their Detailing business - Detailing for events  The dynamic of having a business partner   Developing systems to continue driving business despite Covid  Structure, systems, investing in yourself, and building relationships  The importance of building relationships  Congrats on baby #2 coming to the Brown family  The power of TIME!    Guest: Sharman Brown Jr. Masterpiece Auto Instagram: https://www.instagram.com/masterpieceauto/ Website. Https://masterpieceauto.com  Hosts: Rod Puzey - https://www.instagram.com/rodpuzey Jody Sedrick - https://www.instagram.com/jodysedrick RoadFS Detail Memoirs is a production of Zenware, Inc (https://zenware.com) and RoadFS (https://roadfs.com)

Did you catch this week's episode of RoadFS Detail Memoirs? It was one of the funniest most informative shows of the year for a detailer just starting out.  Jose Vega owner of Bomb Detail is our guest and he's dropping gold on how he used his "Side Hustle" to build his detailing business,  Join us as we explore :  How Jose got started in detailing?  What is his go-to music playlist while detailing?  Getting into the zone and just loving the work  Being selected to be a Rag Company Grambassador  What key things contributed to his 1st year of growth?  What was his biggest challenge growing his business?  His side hustle driving his dream of being a full-time detailer  Unbelievable and fun winner of this months winner of the Buff and Shine & RoadFS 2021 Business Enhancement Package   Guest: Bomb Detail Jose Vega https://www.instagram.com/bomb_detail/   Hosts: Rod Puzey - https://www.instagram.com/rodpuzey Jody Sedrick - https://www.instagram.com/jodysedrick   RoadFS Detail Memoirs is a production of Zenware, Inc (https://zenware.com) and RoadFS (https://roadfs.com)

This week we visit with Andrew Swenson, owners of Wolfeboro Executive Detail. We explore how has doubled down on his business serving both sides of the detailing market; drive-through car wash and executive detailing.    Join us we explore:  His journey going from a teacher to a detailer  Starting out as a traditional drive-through car wash and branching out to specialized detailing  The importance of being driven by a purpose in your life which will extend into business Being selected to work on Air Force One and McCall's Auto Revival Building strong relationships and identifying mentors to model  2 key essentials to help you thrive in business  Guest: Andrew Swenson Wolfeboro Executive Detail https://wolfeborocarwash.com/ Instagram: @executivedetailnh   Hosts: Rod Puzey - Instagram: @rodpuzey Jody Sedrick  - Instagram: @jodysedrick RoadFS Detail Memoirs is a production of Zenware, Inc. and RoadFS 

We are kicking off the new year with an amazing guest. Des Morris owner of Pride Auto Care Care shares his journey building his business. Moving from pursuing a career in chemistry to detailing Starting with $862 and Google ads to start his business Managing quick growth Absorbing everything about business ownership and detailing Being influential in the community and balance side projects that you are passionate about Surrounding yourself with professionals that will elevate you on all aspects of your life 3 Tips: Communication, Getting a strong mentor,  Guest: Des Morris Pride Auto Car Care https://www.prideautodetailing.com/ Instagram: @pride_auto_detailing

This week we meet with Scott Macha owner of Total Eclipse Detailing. For the past 5 years, he's run a great Christmas program, "Operation Sleigh Shine" to serve vets in his local area. This year it has grown to include detail companies across the nation.   What is Operation Sleigh Shine  They choose a worthy veteran in their local community and fully detail and ceramic coat their vehicle  They collect Christmas gifts for the kids of the veteran which are then given to the kids and other family members   Operation Sleigh Shine Detail Shops participating  Shane Mayfield of Perfection Plus Auto Salon - https://www.facebook.com/centralorego... Joan Flores of Platinum Plus Detailing - https://www.facebook.com/joab.flores.925 Bob Weiner of Finer Details - https://www.facebook.com/finerdetailsnj  Thank you to the other Sponsors helping support Operation Sleigh Shine  P&S Detail Products The Rag Company Flex North America Lake Country Pads   Guest Scott Macha Total Eclipse Detailing https://www.totaleclipsedetailing.com/ Hosts: Rod Puzey & Jody Sedrick RoadFS Detail Memoirs is a production of Zenware, Inc and RoadFS

Rod and I are on the road this week for RoadFS Detail Memoirs. We drop in on Sydni Brae Gwinn owner of iWash Auto Detailing. She is our November winner of the 2020 Relief Package from Buff & Shine Mfg and RoadFS. CONGRATS! We take some time to talk shop and detailing. Here are a few highlights: What cars are she working on today  She highlights her new chemical dispensing system  Consistent Customer Service The key to staying booked through January  What's coming up in 2021 - P&S Park & Shine  Setting expectations and communicating with your customers during  Working in small shop during the winter; Setting expectations for your customer, bringing the vehicle in the shop the night before to warm the steel, and other tips https://youtu.be/ORYvhjNuuK0   Guest Sydni Brae Gwinn iWash Auto Detailing Instagram: https://www.instagram.com/iWashAutoDetailing/ Facebook: https://www.facebook.com/iWashAutoDetailing Hosts: Rod Puzey - https://instagram.com/rodpuzey Jody Sedrick - https://instagram.com/jodysedrick RoadFS Detail Memoirs and Mafia Memoirs is a production of Zenware, Inc.

We are super excited and grateful to have our first in-studio guest. Joe and Kody Kimball, owners of Kimball's Hands On Detailing, flew in from Washington just to be on our show. We are super honored and grateful they made the trip. Join us as we explore: How they got started in the business. They dynamic of working as a father, son, family team Building their business by building strong relationships with other detailers and word of mouth Visiting other detail shops across the country to see how they can improve The biggest struggle they've encountered in building the business - Giving the customer what they want The announcement of the Joey Kimball Humanitarian Award Congrats to our November winner of the 2020 Relief Package brought to Buff & Shine MFG and RoadFS Guest: Joe Kimball and Kody Kimball Facebook: Kimball’s Hands on Detailing Instagram: @kimballshandsondetailing Hosts: Jody Sedrick and Rod Puzey RoadFS Detail Memoirs is a production of Zenware, Inc and Road FS

Chris Blaisdell owner of Onsite Detail is our guest this week on RoadFS Detail Memoirs. He shares how he decided to buy his brother-in-law's mobile detailing business to grow it, with the help of his wife. Their focus on managing the business with an eye on profitability has enabled them to move into a shop, providing retail and dealership services, and offering a wide range of detailing services. HIghlights Deciding to buy his brother-in-law's business in 2008 Learning the business components of owning your own business. HIs wife's focus on the financial side of the business helping them dial in their operations and profitability The importance of continuing education. Having the mindset that you can learn from anyone Being open to suggestions from your employees Focusing on the customer experience instead of the services and products you offer Make sure you have your business set up properly including having the proper insurance and licensing The power of word of mouth Guest: Chris Blaisdell Onsite Detailing Website: www.onsitedetailing.net Host: Jody Sedrick - Instagram: https://instagram.com/jodysedrick Rod Puzey - Instagram: https://instagram.com/rodpuzey Website RoadFS - https://roadfs.com Zenware - https://zenware.com Instagram https://instagram.com/roadfs https://instagram.com/zenwareinc ==================== RoadFS Detail Memoirs and Mafia Memoirs is a production of Zenware, Inc.

Mike Karlen owner of Fast Lane Detailing tells us how he carved out a strong detailing business in a "small" community. Plus we announce October's winner of a big box of Buff & Shine Pads and a month's free subscription to RoadFS.   Show highlights:  Building a thriving market in a smaller market  Starting out working at a dealership.   Saving 6 months to save enough to start his business  Working for dealerships and then transitioning to personal vehicles  Growing word of mouth, boosting before and after photos to highlight is work  Turning $50 into $6,000  What is his pricing strategy for bigger vehicles like tractors, boats, and columbines  Things he does to keep business moving in the winter months  Tips for growing your business; work hard, improve processes, find products that work for you, find a trusted advisor His philosophy of "Own it!"    Guest: Mike Karlen Fast Lane Detailing Website: https://www.fastlanedetailing.com/ Facebook: https://www.facebook.com/FastLaneDetailing Instagram: @fastlanedetailing.54768   Host: Jody Sedrick - Instagram: https://instagram.com/jodysedrick Rod Puzey - Instagram: https://instagram.com/rodpuzey  Website RoadFS - https://roadfs.com Zenware - https://zenware.com Instagram https://instagram.com/roadfs https://instagram.com/zenwareinc  ====================  RoadFS Detail Memoirs and Mafia Memoirs is a production of Zenware, Inc.

This week we visit with Markus Parsley, VP of Business Development for IGL Coatings. We explore lessons learned from both sides of the detailing industry having owned his own detailing business and now a key part of the IGL Coatings family.   Show Highlights:  His experience with the IGL family  Retiring from the Marines and detailing cars as a hobby  Making the move from hobbyist earning fishing money to a business  Lessons learned from the detailing side and supplier side of the industry  Moving from detailing hobbyist mode to business mode  Putting structure around your business by setting services and pricing  Setting a goal every day and making sure you hit that goal  Staying in business mode to grow your business  On the road to train and help customers of IGL   Guest: Markus Parsley IGL Coatings   Email: mparsley@iglcoatingsusa.com Facebook: Markus Parsley Website: https://www.iglcoatings.com/  Host: Jody Sedrick Instagram: https://instagram.com/jodysedrick Rod Puzey - Instagram: https://instagram.com/rodpuzey  Website RoadFS - https://roadfs.com Zenware - https://zenware.com Instagram https://instagram.com/roadfs https://instagram.com/zenwareinc  ====================  RoadFS Detail Memoirs and Mafia Memoirs is a production of Zenware, Inc.

This week we visit with John Corinella owner of American Detail Corp in West Palm Beach Florida. We explore his move from traditional automotive bodywork into owning and growing his own mobile detailing business. Show Highlights: Always been in the automotive industry Making the move to mobile detailing Growing his business through old school methods; knocking on doors, patience, word of mouth, and consistency How he made the decision to move into his own shop The importance of vision and being resilient because you inevitably encounter unexpected potholes The power of working with his wife to build a strong business His tips for business owners Patience Continuing education Tenacity https://youtu.be/BFgELctC0Dc Guest John Corinella American Detail Corp. Instagram: https://www.instagram.com/americandetailcorp/ Website: https://americandetailcorp.com/ Host: Rod Puzey: https://instagram.com/rodpuzey Jody Sedrick: https://instagram.com/jodysedrick RoadFS: https://roadfs.com Instagram: https://instagram.com/roadfs Zenware: Https://zenware.com Instagram: https://instagram.com/zenwareinc RoadFS Detail Memoirs and Mafia Memoirs is a production of RoadFS and Zenware Inc.

This week Steven Chin, owner of PS Detail Products East Bay is our guest on RoadFS Detail Memoirs. He shares his dad's inspiring immigrant story of coming to America and building a strong distribution business of P&S Detail Products.    In this episode, we explore:  Coming to America and getting to work building a business  How a broken fuse changed everything  Steven's decision to take over the business  The power of having a GREAT partner in P&S Detail Products  Getting their first location and opening a small storefront  Building a business on consistency and phenomenal customer service  Steven's tips for building a strong small business; consistency, being available, customer service, smile, attentive, and persevere   Guest: Steven Chin P&S Detail Products East Bay Instagram: instagram.com/psdetailproductseastbay Phone: 510-889-9107   Hosts: Jody Sedrick: https://instagram.com/jodysedrick Rod Puzey: https://instagram.com/rodpuzey  Website Zenware - https://zenware.com RoadFS - https://roadfs.com

You are going to LOVE this episode. Jamie lays out GOLD to help you build a strong detailing business with dealerships.     Focus on becoming part of their team  Don't look at their demands as pressure but an opportunity to bail them out  The power of The IDA and other educational opportunities  Attacking social media in a non-traditional way to drive interest and engagements  Building strong partnerships to extend your services and the dealerships reliance upon your business  Having a strong support system • Bringing his son to the shop and teaching him the business   Guest: Jamie Gonzales JNG Auto Reconditioning Website: https://www.saltlakecitydetail.com/ Instagram: https://www.instagram.com/jngrecon/   Hosts: Jody Sedrick: https://instagram.com/jodysedrick Rod Puzey: https://instagram.com/rodpuzey   Website Zenware - https://zenware.com RoadFS - https://roadfs.com   RoadFS Detail Memoirs and Mafia Memoirs is a production of Zenware, Inc and RoadFS

This week we are living LARGE with LARGER than live Anthony Brown Jr. Owner of Carter's Car Care.   Show highlights:  How Anthony went from being a mobile mechanic to a detailer  Why his business name is "Carter's Car Care"  Living with positivity, energy, and faith  The marketing tools he uses to grow his business  The power of personal branding and business branding  How started his clothing brand "The Detailer" and how it spills into other industries  His recommendations to help you grow your business   Guest: Anthony Brown Jr. Carter's Care Care Instagram:  @carters_car_care   Facebook: https://www.facebook.com/CartersCarCareDallas/   Hosts: Jody Sedrick: https://instagram.com/jodysedrick Rod Puzey: https://instagram.com/rodpuzey   Website Zenware - https://zenware.com RoadFS - https://roadfs.com   Instagram:  @zenwareinc  RoadFS Detail Memoirs and Mafia Memoirs is a production of Zenware, Inc and RoadFS

This week we visit with Ronald Colombo owner of all Star Mobile Detailing   • How he got started  When to make the leap to start your own business  It's not always greener owning your own business  Things he had to overcome starting and growing his business  The power of having a mentor and on-going training  Setting up good systems • Be a student to the game  Hiring the right employee and hiring for the right role  The blessing and challenge of COVID  Knowing your worth  Ronald's key components to build and grow a business   Guest: Ronald Colombo All-Star Mobile Detail https://www.allstarmobiledetail.com/ Instagram: https://instagram.com/all_star_detail/ Instagram: https:/instagram.com/detailpreneurs   Hosts: Jody Sedrick https://instagram.com/jodysedrick Rod Puzey https://instagram.com/rodpuzey   Instagram: RoadFS: https://instagram.com/roadfs Zenware: https://instagram.com/zenwareinc   Website Zenware: https://zenware.com RoadFS: https://roadfs.com   RoadFS Detail Memoirs and Mafia Memoirs is a production of Zenware and RoadFS

The women of detailing are ROCKING July on RoadFS Detail Memoirs. This week Bethany Lucia of Next Level Detailing is our guest. Yeah, she details but she has operations dialed in at Next Level.  Plus her wit and humor will keep you on your toes in any conversation.    How she went from big agency advertising to detailing  Working with her uncle Rodd Thayers and leveraging their unique personalities  Transitioning from mobile to inside the 4 walls business  Strategies for carving out a strong  and unique market position in a larger market  Hosting Meet & Greets and strategically working with other detailers  Managing the impact of COVID • Attending SEMA in November?  Being adamant and protective of work-life balance  Tips for small business; build a strong brand, keep a clean shop, make your employees feel appreciated, don't take advantage of your customers, be honest   Guest Details: Bethany Lucia Next Level Detailing Website: https://detailandrestore.com/ Facebook: https://www.facebook.com/nldetails/ Instagram: https://www.instagram.com/nextleveldetailingatl/   Hosts Jody Sedrick: https://instagram.com/jodysedrick Rod Puzey: https://instagram.com/rodpuzey   RoadFS Detail Memoirs is a production of Zenware, Inc. and RoadFS 

Operations, Operations, Operations. Join us this week as we visit with Melissa Long Ballard on RoadFS Detail Memoirs. She is extremely focused on creating systems that make running their detail business like a well-oiled machine. Plus she is one of the nicest ladies in the business while keeping her team on task. Show highlights How she got into the automotive industry them moving into detailing Bringing unique strategies and offerings to successfully serve their dealership clients Taking great ideas from her partner Jeff and implementing them strategically into the business Detailing services offered Setting expectations for your customer Managing their detailing team through COVID Leveraging RoadFS to help them grow their business. Guest Info Melissa Ballard Long\ The Charlotte Detail Company Facebook - https://www.facebook.com/thecharlottedetailcompany Website - https://thecharlottedetailco.com/ Hosts: Jody Sedrick - https://instagram.com/jodysedrick Rod Puzey - https://instagram.com/rodpuzey RoadFS Detail Memoirs is a production of Zenware Inc. and RoadFS Website https://zenware.com https://roadfs.com

Who’s The Real Boss? We know Jamie Buchanan says he’s the "Mack Daddy" but this week to find out who REALLY runs the show when we visit with Emily Buchanan of Visual Perfection on RoadFS Detail Memoirs. Show highlights: Working in a family-owned business Managing a detailing team Strategically pulling back their business to be more profitable Creating a great environment for your team and customers Managing retail and dealership customers Creating a barbershop like environment in the office - delivery driver gossip, helping and providing great services The power of PHENOMENAL service Check out Visual Perfection at Facebook: https://www.facebook.com/Visual.Perfection7533 Website: https://www.visualperfectionmorganton.com/ Instagram: https://instagram.com/visualperfectiondetailing

This week RoadFS goes International. Alejandro Bonilla, owner of Eco Shine joins us from Costa Rica.  Alejandro is a TRUE car guy. His business, hobbies, interest, YouTube searches, are all centered around cars unless he's traveling with his wife.   Show highlights  How he got started detailing  Working for Castro Oil and Meguire's   Making the move to opening his own business  It's not open it and they will come  The importance of on-going training and building a network of great business owners  His PASSION, LOVE and ADDICTION to cars  His tips for growing your business   Guest: Alejandro Bonilla Eco Shine CR Host: Jody Sedrick - Instagram @jodysedrick Rod Puzey - Instagram @rodpuzey   RoadFS Detail Memoirs is a production of Zenware and RoadFS    RoadFS is the leading mobile invoicing and scheduling software in the automotive detailing, PDR, and auto recon industry.

Renee Douglas The Buffin Queen is our guest this week. Join us as we explore: • How she got started? • Finding a career that she could build around her being an at-home mom • How she grew her business • How she's learned and adapted make aluminum detailing a core piece of her business • The importance of investing in yourself, getting training and finding a trusted mentor • Don't listen to the doubters and critics • Be humble and let your work speak for itself This is a power-packed episode. Please share with your circle so we can share Renee's insight and experience. Guests: Renee Douglas Instagram: @thebuffinqueen  Mentioned in this podcast Zephyr Polish - https://zephyrpro40.com/ IGL Coatings - https://iglcoatings.com/   Hosts: Jody Sedrick - Instagram @jodysedrick   Rod Puzey - Instagram @rodpuzey   RoadFS Detail Memoirs is a production of Zenware and RoadFS Website https://zenware.com https://roadfs.com  Instagram: @zenwareinc @roadfs

This week we corner Bob Phillips & Keith Duplessie on RoadFS Detail Memoirs. We were inspired to invite them on after attending their on-line Distributors Meeting and Training this past weekend.  We explore:  Hosting a virtual Distributor meeting for the first time via Zoom  The benefits and challenges they experienced going virtual Their goal to introduce 12 new products this year  We tried to get them to spill the beans as to what they are releasing but they guarded the secrets and encouraged you to talk to you P&S Distributor  PS University and what that is doing to help them stay connected and educate their distributors  The challenges of COVID on the Supply Chain. Things that they had in place that helped them weather COVID  The strength of a great family and network of distributors.   Check them out at  Web: https://psdetailproducts.com Instagram: @psdetailproducts   Mentioned in this podcast: P&S Detail East Bay - Steven Chin Instagram: @psdetailproductseastbay   Sydni Gwinn - iWash Auto Detailing Instagram: @iwashautodetailing   Kyle Clark - Xtreme Detailing Instagram: @xtremedetailingkyle   Hosts: Jody Sedrick Instagram: @jodysedrick Rod Puzey   Instagram: @rodpuzey   RoadFS Detail Memoirs and Mafia Memoirs is a production of RoadFS and Zenware, Inc. Website: HTTP://zenware.com and HTTP://roadfs.com Instagram: @zenwareinc and @roadfs

This week on RoadFS Detail Memoirs with meet with Zaia Dinkha owner of CarNewba Detail.  We explore:   Moving into his new shop right when Covid hit  Having foundational pieces in place that enabled him to weather the Covid impact  How he got started in the industry  The role of personal development in growing your business His essential tips for success when you own a small business. Thanks for joining us every week

Joel LaPalme, President of IGL Coatings USA is our guest on RoadFS Detail Memoirs today.   We explore:   His unique journey into the detailing industry  Building IGL Coatings USA over the past 5 years  Being personable not salesy. Focus on helping and serving   New products that are coming from IGL for marine, aircraft, tinting and more  Building a family of detailers and installers   Guest Joel LaPalme IGL Coatings USA https://www.iglcoatingsusa.com Instagram: @igl_oatings-northamerica    RoadFS Detail Memoirs and Mafia Memoirs is a production of Zenware, Inc. and RoadFS https://zenware.com https://roadfs.com

Welcome to a Mafia Edition of RoadFS Detail Memoirs.  Robin Marquez owner of Signature Auto Detail Hawaii is our guest.   Show highlights:  How Covid19 is effecting is business  How he got started in the detailing industry?  Emulating the best and surrounding himself with a great network (Renny Doyle and The Detail Mafia)  Learning to fish and sharing the learning process with his daughter  Staying above some of the petty stuff in the industry and being a force for good in the industry • Taking his Kohala High School Basketball Team to the State Championships   Show Guest: Robin Marquez Signature Auto Detail Hawaii https://signatureautodetailhi.com/  Hosts: Jody Sedrick: https://instagram.com/jodysedrick Rod Puzey: https://instagram.com/rodpuzey  RoadFS Detail Memoirs and Mafia Memoirs is a production of Zenware, Inc and RoadFS  Website: https://zenware.com https://roadfs.com  Social Media Instagram:   Zenware: https://instagram.com/zenwareinc RoadFS: https://instagram.com/roadfs

This week we meet with detail industry legends Jonathan Munsell, former IDA President and Chris Evans, author of Detailers Dictionary. They've combined forces to lead Pronto Wash's next level of growth.   Join us as we discuss  The new opportunity with Pronto Wash  Moving across the country to join forces  Implementing systems that will be critical to accomplishing their growth goals  Stepping into Pronto Wash and getting the entire company to buy into your vision  The importance of systems and communication   Guests: Jonathan Munsell https://www.jonathanmunsell.com/ https://www.mysuccesssytems.com/ Chris Evans https://detailersdictionary.com   Hosts: Jody Sedrick  https://instagram.com/jodysedrick Rod Puzey https://instagram.com/rodpuzey   RoadFS Detail Memoirs and Mafia Memoirs is a production of Zenware  and RoadFS    Facebook https://facebook.com/zenwaremobile

This week we visit with Rick Kolb of Spot Free Detail. We explore our he got started in the detailing industry, moved to restaurants and hospitality, then returned to his first love detailing.   Show highlights  Starting out in detailing  Launching a business with a friend then decided to go their separate ways  Moving into the restaurant business  Returning to detailing, growing to the point that his wife joined him to help run and grow the business  Making the decision to close his shop because of Corona  What changes he sees that will happen to the detailing industry because of Corona. Can you say a significant shift to Interiors?   Guest Details : Rick Kolb Spot Free Detail https://spotfreedetailsc.com https://instagram.com/spotfreedetailsc   Hosts:  Jody Sedrick - https://instagram.com/jodysedrick Rod Puzey https://instagram.com/rodpuzey   RoadFS Detail Memoirs is a production of Zenware Inc   Website https://roadfs.com https://zenwareinc.com   Social Media https://instagram.com/zenwareinc https://instagram.com/roadfs https://www.facebook.com/zenwaremobile/

This week we visit with the dynamic husband and wife team of Clean Car Custom Detail. Marcy and Alex have built a phenomenal detail business and share some of what has built their success. Show highlights: How they got started in the detailing industry The importance of knowing when to pivot Starting mobile and buying their shop The challenge and huge blessing of working together  Saving as a building strategy Balancing he spends and she saves Marcy's book recommendations - "Profit First" by Mike Michalowicz and "Total Money Make Over" by Dave Ramsey Their tips to help you grow your business Guest Marcy and Alex Tran Clean Car Custom Detail Facebook: Vist Clean Car Custom Detail Host: Jody Sedrick https://instagram.com/jodysedrick Rod Puzey https://instagram.com/rodpuzey RoadFS: https://roadfs.com Zenware: https:/zenware.com RoadFS Detail Memoirs and Mafia Memoirs is a production of Zenware

RoadFS Mafia Memoirs with Oscar Hernandez Covid-19 CAN"T keep a good business owner, and an even better man down. We visit with Oscar Hernandez, owner of Eight O Five Detail Shop in Ventura California. We talk about what he's doing to work on his business while Corona has his community shut down. He also shares the things he's doing to serve his community and make a difference. Autism Car Show Organizing food cans at the food shelter Building a new website Creating marketing and training videos Networking remotely with his local chamber and B&I using Zoom Virtual Lunch Remodeling his house You Tube video of podcast https://youtu.be/9VrVp6Be7vk Check out Oscar Hernandez at Website: https://www.eightofive.com Instagram: https://www.instagram.com/eight_o_five_detail_shop/ Guest: Jody Sedrick: https://instagram.com/jodysedrick Rod Puzey: https://instagram.com/rodpuzey RoadFS Mafia Memoirs and Detail Memoirs is a production of Zenware and RoadFS.

It's our CORONA Edition with Diane Doyle THE EXPERT on Auto Interiors. We're going to talk about what consumers need to know about disinfecting and cleaning their cars. Everybody wants to know how to keep their family as safe as possible in light of Covid-19.   The crucial job detailers provide to clean, sanitize and disinfect cars  What detailers need to do to protect themselves  We love steam but there are risks with using steam  Many detailers need to understand dwell time  Are non-bleach Clorox wipes effective as some YouTube videos have shown  Don't reuse gloves and masks - they are disposable   Show Guest: Diane Doyle Detailing Success https://detailingsuccess.com Instagram: @dianepaynedoyle   Host: Jody Sedrick @jodysedrick Rod Puzey @rodpuzey  RoadFS Mafia Memoirs is a production of Zenware and RoadFS    

This week we visit with Jonah Gomez - Detail business owner, entrepreneur and creator Detailpreneurs.   Join us as we discuss   His start in detailing  Setting up systems that helped him scale  The Corona Virus and the opportunity for detailers to educate their customer and provide a great service  Creating Detailpreneurs  The goal of Detailpreneurs to educate Detail Business Owners on how to better run their business  The BEST after hours party at Mobile Tech Expo sponsored by Detailpreneurs   Show Guest J onah Gomez Detailpreneurs https://instagram.com/detailpreneurs   Hosted by: Jody Sedrick: https://instagram.com/jodysedrick Rod Puzey: https://instagram.com/rodpuzey   RoadFS Detail Memoirs and Mafia Memoirs is a Production of Zenware Inc. and RoadFS https://zenware.com https://roadfs.com  

This week we visit Rob Schruefer who has a WEALTH of experience in the detailing industry and who is a phenomenal business owner. Join us as we discuss how he grew is business from him and a partner to having over 120 employees and his looking to double his business again.   Guest Info: Rob Schruefer On the Spot Mobile Detailing Web: https://onspotdetailing.com/ Instagram: https://instagram.com/onspotdetailing  Hosts: Jody Sedrick: https://instagram.com/jodysedrick Rod Puzey: https://instagram.com/rodpuzey  RoadFS Detail Memoirs and Mafia Memoirs is a production of Zenware (https://zenware.com) and RoadFS (https://roadfs.com)

Are you ready for this?  Count down to the Southern Detailers Conference has begun and we can't wait for an EPIC experience in Lexington, KY.  "Big D", Daryl Lyons gives us the inside scoop of what's planned for the Southern Detailers Conference June 13-14th 2020.    The opportunity to learn is going to be unparalleled for a conference.    16 Detailing Courses - can you say on-hand?  Educational events for your business  Over 120 booths with the biggest names in the industry  Meet legends in the industry as they share their knowledge  Special sessions for the ladies  Amazing after-hours events including comedy shows and a bar tour   Yeah, we're talking about the conference but also having a little bit of fun too.   Make sure to get registered today at https://southerndetailersconference.com/  Please share and subscribe so we can PACK the house in June.   Guest "Big D" Daryl Lyons Detail Lex - https://www.detaillex.com/ Southern Detailers Conference - https://southerndetailersconference.com/  Hosts: Jody Sedrick https://instagram.com/jodysedrick Rod Puzey https://instagram.com/rodpuzey RoadFS Detail Memoirs and Mafia Memoirs is a production of Zenware and RoadFS (www.roadfs.com)

The very humble and exceptionally talented Jason Rose of Rupes USA is our guest this week on RoadFS Detail Memoirs.  Join us as we discuss:   His role as Global Trainer  How he got started detailing  Lessons learned running his own business  The IDA and his role a Global Recruitment and Chapter development  His recommendations for detail business owners   Guest: Jason Rose, Global Trainer Rupes USA https://rupesusa.com Big Foot Academy - https://rupesusa.com/bigfoot-academy/  Host: Jody Sedrick - https://instagram.com/jodysedrick Rod Puzey - https://instagram.com/rodpuzey  Edited by Jody Sedrick   RoadFS Detail Memoirs and Mafia Memoirs is a production of Zenware Inc.  https://zenware.com RoadFS is the premier automotive recon software on the market https://roadfs.com Category Autos & Vehicles

This week we have "Dr. Clinto", Clint Hintz on Detail Memoirs.   We explore:    How he got started in detailing  Changes in pads, polishers, and compounds over the past 20 years.  The importance of on-going training; Mobile Tech Expo, Extreme One Day Training with Justin Labato and other training events this year  How pads have changed over the years  His tips for detailing professionals and business owners   Guest Clint Hintz - "Dr. Clinto" Buff and Shine Mfg https://buffandshine.com Instagram: https://instagram.com/doctorclinto   Host: Jody Sedrick and Rod Puzey Instagram:  Jody Sedrick https://instagram.com/jodysedrick Rod Puzey: https://instagram.com/rodpuzey   RoadFS Detail Memoirs and Mafia Memoirs is a production of Zenware, Inc.  #roadfs #zenwareinc

This week we meet with Bob Eichelberg of Lake Country Power Tools. We talk about him coming out of retirement to build the power tools division for  LC Power Tools.  He and Yvyn Lacroix are serving as Brand Ambassadors bringing the excitement, passion, and experience to bring a new polisher to the detailing industry.  They and LC Power Tools are hitting the market strong with the UDOS-51E.   It's going to be exciting to watch how they tackle the detailing industry in 2020.   Guest Bob Eichelberg Lake Country Power Tools https://lcpowertools.com   Host: Jody Sedrick and Rod Puzey RoadFS powered by Zenware Edited by: Jody Sedrick   RoadFS Detail Memoirs and RoadFS Mafia Memoirs is a production of Zenware, Inc.

This week we corner Chris Lee of McMinnville Auto Detail. We always enjoy hearing origin and growth stories from auto detail business owners. Everyone has such a unique story and approach to the market.   Chris gives some great insight into the importance of getting trained, building your business around your lifestyle and his tips for new and growing detail businesses   Guest Chris Lee McMinnville Auto Detail https://www.macautodetail.com/ Facebook: https://www.facebook.com/McminnvilleAutoDetail/   Host:  Rod Puzey: https:instagram.com/rodpuzey  Jody Sedick: https://instagram.com/jodysedrick  Edited: Jody Sedrick   RoadFS Mafia Memoirs and Detail Memoirs are a production of RoadFS and Zenware. http://roadfs.com http://zenware.com

This week we take RoadFS Detail Memoirs on the road and drop in to visit Levi, Anthony, and Dane at The Rag Company.  We honestly LOVE these guys and glad the let us drop in.   Show highlights:  We get a tour of their new building. Think media, podcasting, and training!  We also get an overview of the WOWO line of detail products   Unfortunately, Jody didn't have all the camera gear and we got cut off due to a dead battery. However, we still got almost an hour with The Rag Company Team.  We can't wait for our next visit.   Guest: The Rag Company: https://theragcompany.com YouTube Channel: https://www.youtube.com/channel/UCQ2F2qAuOn1WT-I-hDUG2YA Guest: Anthony Fisher, Levi Gates, Dane Hennen  WOWO Detailing Product Video: https://www.youtube.com/watch?v=jHCapOvotK0  Host: Jody Sedrick & Rod Puzey  Edited by: Jody Sedrick  RoadFS Detail Memoirs and RoadFS Mafia Memoirs is a production of Zenware, Inc and RoadFS

We are the road this week for RoadFS Memoirs. We drop into the shop of Tom Smith, owner of BuffBrite.  First things first, he's got an AWESOME garage/man cave.  He is also the inventor of the BuffBrite Lite and Fur-Eel detailing attachments.   Join us as we discuss:   He shares how started detailing His love for cars, fixing them up and selling them  The genesis for inventing BuffBrite  Building a better tool for vacuuming dog air and inventing Fur-Eel  A tour of his awesome shop  Rod calls out two things that if you know what they are telling us in the comments to be put in the drawing for a RoadFS Memoirs T-Shirt   BuffBrite Owner Tom Smith Check out BuffBrite at https://buffbrite.com Instagram: @buffbriteproducts   RoadFS Memoirs is a production of Zenware and RoadFS Host Jody Sedrick and Rod Puzey

This week we visit with Jennifer Turcotte of Carsmotology. We explore her story of getting started and building her extremely successful business. She is killng the game and setting a standard for all detailers in the industry.   Show highlights:  How she got started  Literally living in her shop while building her business  Becoming an IGL Trainer  Her experience at SEMA on the Women of the Detail Industry Panel  A Tour of her shop   Show Guest: Jennifer Turcotte Carsmotology https://carsmotology.com/ https://instagram.com/carsmotology   RoadFS Detail and Mafia Memoirs is a production of Zenware and RoadFS. Our purpose is to promote the entire detail industry.  Check us out at https://zenware.com and https://roadfs.com Jody Sedrick: Instagram: https://instagram.com/jodysedrick Rod Puzey: Instagram: https://instagram.com/rodpuzey

This morning we visit with Daryl Lyons ("Big D") about the Southern Detailers Conference on Mafia Memoirs.    We explore the genesis of the conference and how it is different than other automotive detailer events like SEMA and Mobile Tech Expo and why you should be there.   Yes, we are planning on attending. Make sure to check to block our the dates - June 13th & 14th, 2020 at the Lexington Expo Center Show Guest: Daryl "Big D" Lyons Detail Lex https://www.detaillex.com/ Instagram: https://www.instagram.com/bigdofdetaillex/ Facebook: https://www.facebook.com/events/2374613326093800/ RoadFS Mafia Memoirs Hosts: Jody Sedrick Instagram: @jodysedrick Rod Puzey   Instagram: @rodpuzey Mafia Memoirs is a production of Zenware and RoadFS, Copyright 2019 https://zenware.com https://roadfs.com

This week we meet with the legendary team of Detail Boss. Chris and Christian Parker have built a phenomenal business and brand.  Join us as we visit with not just detailers but true craftsman and artist. Show highlights:  How they went from nursing school to two of the most elite detailers in the industry.  How training played and continues to play a significant role in their success  To sand or not to sand, That is the question Delivering to the customer's expectations Worry about your business not what other detailers are doing The importance of controlling and building your personal and business brand  Responding to copy cats  Nothing replaces experience to hone and perfect your skills  A tour of their shop   Show Guest: Detail Boss Chris & Christian Parker http://scottsdalecardetailing.com/ Instagram: https://www.instagram.com/detailboss/ Facebook: https://www.facebook.com/TheDetailBoss/   RoadFS Mafia Memoirs Hosts: Jody Sedrick Instagram: @jodysedrick Rod Puzey   Instagram: @rodpuzey   Mafia Memoirs is a production of Zenware and RoadFS, Copyright 2019 https://zenware.com https://roadfs.com

This week we visit with Richard Ambroze. LOVE his enthusiasm and energy. Join us as we discuss: How he got started as a detailer How he came up with his name The importance of PHENOMENAL Customer Service His tips for a new detailer for growing their business His plans for 2020 Thank you for joining us every week as we explore the movers, shakers, detailers, suppliers, and vendors of the detailing industry. Guest Info: Richard Ambrose Guns & Hoses Detailing http://gunsnhosesdetailing.com/ Mafia Memoirs Hosts: Jody Sedrick Instagram: @jodysedrick Rod Puzey Instagram: @rodpuzey Mafia Memoirs is a production of Zenware and RoadFS, Copyright 2019 https://zenware.com https://roadfs.com

This week we meet with Chris Williams of East Coast Custom Detailing Show highlights: His first-year at SEMA  How he got started as a Detailer The critical importance of training The value of finding a great mentor His recommendations for a new detailer Being stubborn and tenacious His plans for 2020 to grow his detailing business About Chris Williams East Coast Custom Detailing Website: https://www.facebook.com/profile.php?id=100005674604252 Instagram:  http://instagram.com/eastcoastcustomdetailingllc Mafia Memoirs is a production of Zenware, Inc. Copyright 2019

We corner "Big D" from Detail Lex at SEMA 2019 and talk all things detail.     Discussion highlights:  How he got in the business  Glassparency GP20 and the GP Reveal  The importance of training and on-going education  The power of marketing and branding  His new detail industry shirt line   "Big D" is the owner of Lex Detail https://www.detaillex.com/  Mafia Memoirs is a production of Zenware, Inc., Copyright 2019 (https://zenware.com)   Hosted by Jody Sedrick and Rod Puzey  RoadFS is the leading mobile invoicing software of the auto detailing industry. Please visit https://roadfs.com to learn more.

We visit with Renny Doyle of the Detail Mafia and Detailing Success to explore his announcement to run for President in  2019.  What a better place to explore his platform than SEMA 2019. Is he leaning to the right, left, independent or something else?  Join us as we have some fun at the P&S Detail Products booth with Renny's first official Interview as a presidential candidate on Mafia Memoirs with Zenware, Inc. His platform seems pretty solid, from a detailers perspective 🇺🇸 #rennydoyleforpresident #writeinrenny. A little fun with Detailing Success, Zenware, and Mafia Memoirs Mafia Memoirs is a production of Zenware, Inc., Copyright 2019  Hosted by Jody Sedrick and Rod Puzey RoadFS is the leading mobile invoicing software of the auto detailing industry. Please visit https://roadfs.com to learn more.

Day 2 of SEMA 2019 we corner Jamie Buchanan of Visual Perfection for a quick interview to discuss adjustments his made and will make to explode his detailing business. Discussion highlights The power of strategic marketing Looking at your market and identifying the products, services, and pricing that are a smart fit Be humble enough to ask for advice and then putting your unique spin on it to fit your goals and visions Adjusting your team to put people in the right roles to help your business grow Be maniacally focused so that you can pivot https://youtu.be/oCwQlJlNpUY About Jamie Buchanan Website: https://visualperfectiondetailingnc.com/ Facebook: https://www.facebook.com/Visual.Perfection7533/ Instagram: http://instagram.com/visualperfectiondetailing   Mafia Memoirs is a production of Zenware and RoadFS Jody Sedrick https://www.instagram.com/jodysedrick/ Rod Puzey: https://www.instagram.com/rodpuzey/ Zenware: https://zenware.com RoadFS: https://roadfs.com

We corner THE LADY behind Detailing Success, Diane Doyle.  She is a wealth of knowledge and experience. She doesn't like being in the spotlight but loves building Detailing Success with Renny Doyle Serious Auto Interiors  The IDA and IDA Certification The new Detailing Success Training Center Detailing Training and business training What is your Why? It's more than just firing your boss The POWERFUL relationship that Renny and Diane have. Building a business together Protecting time for each other and family Women in Detailing About Diane Website: http://detailingsuccess.com Facebook: https://www.facebook.com/autodetailingschool/ Instagram: https://www.instagram.com/detailingsuccess/ Hosts: Jody Sedrick Rod Puzey Mafia Memoirs is a sole production of Zenware, Inc, and RoadFS, Copyright 2019 Zenware website -  https://zenware.com RoadFS website - https://roadfs.com

This week we meet with the ever-smiling, always optimistic Scott Wong of Detail Innovations.   Show highlights:  His move from the high tech industry to being a high-end detailer  His love for high-end cars from since we rebuilt is first Porsche with his father  Operating as a one-man mobile service  Word of mouth marketing to earn a great deck of customers  The fun of customizing Hot Wheel cars  The importance of training and surrounding yourself with phenomenal people.   Contact Scott Wong  Website: https://www.detailinnovations.com/ Facebook: https://www.facebook.com/510detailinnovations/ Instagram: https://www.instagram.com/993cahrera/  Mafia Memoirs is a production of Zenware and RoadFS  Jody Sedrick https://www.instagram.com/jodysedrick/ Rod Puzey: https://www.instagram.com/rodpuzey/  Zenware: https://zenware.com RoadFS: https://roadfs.com

This week we visit with Bo Mortensen of Pure Detailers. We explore how he got started in the detailing industry and him creating and finding his niche.   Show Highlights  Going from a sausage maker to a detailer  Almost leaving detailing and then getting pulled in by an extremely professional group of detailers  Getting trained by Renny Doyle  The power of a professional group and mentors that he's found in The Detail Mafia.  Embracing and being "The King of Minivans"  Focusing on this lane is opening new opportunities   His unique way to market and build his business.  His recommendations for someone thinking about starting their auto detailing business    Contact or learn more about Bo:  Website: https://www.puredetailers.com/ Facebook: https://www.facebook.com/PureDetailers/ Instagram: https://www.instagram.com/puredetailers/  Mafia Memoirs is a production of Zenware.com and RoadFS.com Your hosts are Jody Sedrick and Rod Puzey https://zenware.com https://roadfs.com Jody Sedrick: https://instagram.com/jodysedrick Rod Puzey: https://instagram.com/rodpuzey

This week on Mafia Memoirs we visit with Rodd Thayer, Owner of Next Level Detailing in Atlanta, GA.   Show highlights:  Moving from car sales to detailing  Starting out with a partner with a different vision  Parting ways and bringing on his niece Bethany who handles all the business operations  The power of having someone answer the phones and give quotes  The importance of consistent branding   Hope you enjoy the show.   Contact Rodd at: Facebook: https://www.facebook.com/nldetails Instagram: https://www.instagram.com/nextleveldetailingatl Website: https://detailandrestore.com  Mafia Memoirs is a production of RoadFS and Zenware Zenware: https://zenware.com  RoadFS: https://roadfs.com

This week we visit with Carlos Galan owner of Diamond In The Rough Detailing. We actually recorded this episode when we were down in Souther California for The IDA Meet and Greet hosted by Oscar Hernandez of Eight O Five Auto Detailing: Show highlights:  Met Oscar Hernandez at 5 Day Advanced Training and they stay connected His thoughts on the first IDA Meet and Greet in Southern California 20 years experience but with the way the industry is changing education is critical Started as a kid cleaning his dad’s cars. Opened his first shop at 25 Broad detailing service provider for fleets, dealerships, and retail customers  Struggles of owning a business and not being able to do what he loves - detailing cars When in business zone be focused, when in personal zone be as focused Build an environment of collaboration with other detailers IDA Meet and Greet and training at 3D Oxnard Ladies having a BIG impact on the auto detailing industry Contact Carlos at Facebook: https://www.facebook.com/DNRAutoDetailing Instagram: https://www.instagram.com/dnrautodetailing   Website: https://www.diamondintheroughdetailing.com  Mafia Memoirs is a production of RoadFS and Zenware Zenware: https://zenware.com  RoadFS: https://roadfs.com

This week we meet with Oscar Hernandez of Eight O Five Detail Shop in Ventura California.   We discuss: The training at Oxnard 3D   The first IDA Meet and Greet in Southern California  The importance of on-going education  His experience at Renny' Doyle's 5-day training Autism Rocks Car Show   A shout out to Maria the woman behind Eight O Five Detail Shop  A tour of his shop    Sorry the audio isn't the best quality but the content is phenomenal

This week we are on the road visiting Sydni of IWash Auto Detailing.  She is a TRUE detailer and we have a great visit at her shop.  We explore Her unique story about how she got started Growing her business The importance of continual training Unique things she does to provide the best customer experience possible Women detailers in the industry A tour of her VERY organized shop Contact Sydni at Facebook: https://www.facebook.com/iWashAutoDetailing/ Instagram: https://www.instagram.com/iwashautodetailing/ Mafia Memoirs is a production of RoadFS and Zenware Zenware: https://zenware.com RoadFS: https://roadfs.com

Nick Veccio of Sticklers for Details is our guest this week.   We discuss:  Air Force One and McCalls  His 19 year run as a professional detailer with his dad  Running his business as a "hobby" so he can be an involved and engaged dad  Getting trained by Renny Doyle even though he had 19 years experience  Moving his business passed the "hobby" stage to a growing, thriving business   Check him out at Website: https://www.sticklers4details.com/ Instagram: https://www.instagram.com/sticklers4details/ Facebook: https://www.facebook.com/sticklers4detailsfc/ Sticklers 4 Details 414 Summit View Drive Fort Collins, CO  80524 (970) 416-8313

Renny Doyle pulls us a side from detailing Air Force One to ask us a few questions about Zenware, RoadFS and being part of the Air Force One Detailing Team. We are SO HONORED to be part of this team and project. Thank you for inviting us to be a small part! SUBSCRIBE to our YouTube Channel: https://www.youtube.com/channel/UCiX51xoLmny4f1FH0QXUguA LIKE us on Facebook: https://www.facebook.com/roadfs https://www.facebook.com/zenwaremobile/ SHOW INFO: Host: Renny Doyle Guest: Jody Sedrick and Rod Puzey   Recorded by: Chris Parker, Detail Boss. Converted for podcast: Jody Sedrick OUR SITES: https://roadfs.com Https://zenware.comContent provided courtesy of Zenware, Inc ©2019

This morning we visit with Crisanto Aquino of Detail Bros.  Highlights from today's discussion: Being a dad Working through the loss of his two boys His daughter and how she is the love of his life Balancing building a business, a full-time job and his family How he got started and his epic impact on Air Force One 2019 His decision to partner with another detailer SUBSCRIBE to our YouTube Channel: https://www.youtube.com/channel/UCiX51xoLmny4f1FH0QXUguA LIKE us on Facebook: https://www.facebook.com/roadfs https://www.facebook.com/zenwaremobile/ SHOW INFO: Host: Jody Sedrick and Rod Puzey Guest: Crisanto Aquino Detail Bros Recorded by: Jody Sedrick OUR SITES: https://roadfs.com Https://zenware.comContent provided courtesy of Zenware, Inc ©2019

This week Keith Duplessie of P&S Detail Products and Detail Plus join us for a behind the scenes look at the Gordon McCall Revival Event. Let's be honest Rod and I was hoping for an inside, closeup look at some epic cars. Keith gives has a real look at what it takes for the detailing team to make these cars truly shine. SUBSCRIBE to our YouTube Channel: https://www.youtube.com/channel/UCiX51xoLmny4f1FH0QXUguA LIKE us on Facebook: https://www.facebook.com/roadfs https://www.facebook.com/zenwaremobile/ SHOW INFO: Host: Jody Sedrick and Rod Puzey Guests: Keith Duplessie P&S Detail Products Recorded by: Jody Sedrick OUR SITES: https://roadfs.com Https://zenware.com Content provided courtesy of Zenware, Inc ©2019

This week we meet the dynamic duo team of All In The Polish Detialing Rob Zubek and Rob Favrowicz.• How they got started and came together• Getting trained and what that did for their business• Air Force One• Deciding to hire their first employee and what that will look like• Challenges of detailing in ArizonaMake sure to check out the blooper reel at the end of the interview. You can fix anything with tape, right?-----------------------All In The Polishing Detailing: https://www.facebook.com/allinthepolishdetailingThe IDA: http://the-ida.comThe Museum of Flight: http://www.museumofflight.org/--------SUBSCRIBE to our YouTube Channel:https://www.youtube.com/channel/UCiX51xoLmny4f1FH0QXUguALIKE us on Facebook: https://www.facebook.com/roadfshttps://www.facebook.com/zenwaremobile/SHOW INFO:Host: Jody Sedrick and Rod PuzeyGuests: Rob Zubek and Rob FafrowiczRecorded by: Jody SedrickOUR SITES:https://roadfs.comHttps://zenware.comContent provided courtesy of Zenware, Inc ©2019

ALOHA!Kelly Mankin of Ake Ake Professional Detailing is our guest today.We explore:Her start in the detailing industryHow she came up with her name and what it meansA pop-up tent, an incredible and a passion to detail carsThe unique challenges of Hawaii - Vog, saltwater, humidity and volcanic ashThe leaps she has made the past year since being trained with Renny DoyleSEMA and Air Force OneStrategic decisions made to capture the market and hone in on her business.We may have come up with a new product line for P&S Detail products. Wonder if they will bite ;)Her plans to grow in the coming yearMAHALO!--------------------Ake Ake Professional Detailing: https://akeakeprodetail.com/Detailing Success: https://detailingsuccess.com/P&S Detail Products: https://psdetailproducts.com/The Museum of Flight: http://www.museumofflight.org/--------SUBSCRIBE to our YouTube Channel:https://www.youtube.com/channel/UCiX51xoLmny4f1FH0QXUguALIKE us on Facebook: https://www.facebook.com/roadfshttps://www.facebook.com/zenwaremobile/SHOW INFO:Host: Jody Sedrick and Rod PuzeyGuests: Kelly Mankin Ake Ake Detailing ( https://akeakeprodetail.com/ )Recorded by: Jody SedrickOUR SITES:https://roadfs.comHttps://zenware.comContent provided courtesy of Zenware, Inc ©2019

This week's episode of Mafia Memoirs we get to visit with Bob Eichelberg of FlexWe talk about • His long tenure in the detailing industry• Changes his seen• Being part of Air Force Once since day 1• His retirement and the awesome gift he received to say thanks for his impact on the industry• We try to entice him to share what he will be doing in retirement but it's still a secret... so stay tuned

This week we visit with Nathan Warren of IGL Coatings and Frontline Shine.We explore how he got started as 15-year boy detailing cars to building FrontLine Shine. He now is the Marine Director of IGL Coatings. We discuss - The power and importance of trainingAdjustments he's making to bring the most value to his training seminars.Transitioning his business to hisThe evolution of the industry.Don't miss his 3 Essential keys to building your detailing business: God, family, and being humble!IGL Coatings: https://iglcoatings.com/The IDA: http://the-ida.comThe Museum of Flight: http://www.museumofflight.org/SUBSCRIBE to our YouTube Channel:https://www.youtube.com/channel/UCiX5...LIKE us on Facebook:https://www.facebook.com/roadfs https://www.facebook.com/zenwaremobile/ SHOW INFO: Host: Jody Sedrick and Rod PuzeyGuests: Nathan Warren IGL CoatingsRecorded by: Jody Sedrick OUR SITES: https://roadfs.com https://zenware.com  Content provided courtesy of Zenware, Inc ©2019

Mafia Memoirs is on the road this week. We have the pleasure of being in the house of The Rag Company and Levi Gates.  You know Levi, Anthony and Dane are the MACHINES when it comes to helping detailers grow their business.  Yeah they sell towels but what they really do is EDUCATE detailers with DeTalks: The Detailing Talk Show, Wash Wednesday, Saturday training events and so much more.You gotta tune in for this episode!Products: https://theragcompany.comTraining: https://www.facebook.com/groups/DeTalks/The IDA: http://the-ida.comThe Museum of Flight: http://www.museumofflight.org/--------SUBSCRIBE to our YouTube Channel:https://www.youtube.com/channel/UCiX51xoLmny4f1FH0QXUguALIKE us on Facebook:https://www.facebook.com/roadfshttps://www.facebook.com/zenwaremobile/SHOW INFO:Host: Jody Sedrick and Rod PuzeyGuests: Levi Gates, The Rag CompanyRecorded by: Jody SedrickOUR SITES:https://roadfs.comHttps://zenware.comContent provided courtesy of Zenware, Inc ©2019

This week we visit with Chris Woolman owner of Octane Detailing and Renny's Hitman. We discuss his journey starting in Detailing, his temporary exit and his return to detailing. His love for detailing and how owning his own business fits his lifestyle and health needs. We also discuss his new position as Renny's Hitman - the organization behind the visionary.A little difficulty with the audio but hope you enjoy the show.Check outhttp://www.octanedetailing.com/http://detailingsuccess.comProducts: https://psdetailproducts.com/Renny Doyle Detailing Success Training: /https://detailingsuccess.com/The IDA: http://the-ida.comThe Museum of Flight: http://www.museumofflight.org/--------SUBSCRIBE to our YouTube Channel:https://www.youtube.com/channel/UCiX51xoLmny4f1FH0QXUguALIKE us on Facebook: https://www.facebook.com/roadfshttps://www.facebook.com/zenwaremobile/SHOW INFO:Host: Jody Sedrick and Rod PuzeyGuests: Chris Woolman, Octane DetailingRecorded by: Jody SedrickOUR SITES:https://roadfs.comHttps://zenware.comContent provided courtesy of Zenware, Inc ©2019

In this week's episode of Mafia Memoirs we meet with Tony Seara and Nick Doran of Glassparency.  Topics discussesd:• Introduction to Nick Doran the Marketing Guru of Glassparency• Building a strong culture within their business• Glassparency's impact on the market and Detailer's business• Transitioning outside of the dealership market in to the detailing business• Customer retention• Building a Glassparency community• Product development• The PARTY of SEMA 2018 hosted by GlassparencyDetailing Vendors/Trainers/Key Players MentionedGlassparency: https://www.glassparency.com/Products: https://psdetailproducts.com/Renny Doyle Detailing Success Training: https://detailingsuccess.com/The IDA: http://the-ida.comThe Museum of Flight: http://www.museumofflight.org/--------SUBSCRIBE to our YouTube Channel:https://www.youtube.com/channel/UCiX51xoLmny4f1FH0QXUguALIKE us on Facebook:https://www.facebook.com/roadfshttps://www.facebook.com/zenwaremobile/SHOW INFO:Host: Jody Sedrick and Rod PuzeyGuests: Tony Seara and Nick Doran, GlassparencyRecorded by: Jody SedrickOUR SITES:https://roadfs.comHttps://zenware.comContent provided courtesy of Zenware, Inc ©2019

This episode of Mafia Memoirs we visit with Ian Porter of Red Beard's Detail Shop. Everything about Ian is BIG; humor, passion, vision and talent. Join us as we discuss his growth and a professional detailer. A few key highlights:• Getting Started• the POWER and importance of branding• On-going training• Building a fixed location versus being a mobile detailerCheck out Ian and Red Beard's Detail Shop at https://www.facebook.com/redbeardsdetailshopSUBSCRIBE to our YouTube Channels:https://www.youtube.com/channel/UCiX51xoLmny4f1FH0QXUguALIKE us on Facebook:https://www.facebook.com/roadfshttps://www.facebook.com/zenwaremobile/SHOW INFO:Host: Jody Sedrick and Rod PuzeyGuests: Ian Porter, Red Beard's Detail ShopRecorded by: Jody SedrickOUR SITES:https://roadfs.comHttps://zenware.comContent provided courtesy of Zenware, Inc ©2019

This week we have the privilege of visiting Jonathan Munsell. Jonathan currently is serving as the President of The IDA and also the COO of Spiffy On-Demand Car Care. We have a great conversation of his roll as COO of Spiffy. He shares how he guided Spiffy from a young mobile company to a thriving detailing business across multiple states. One of the key things he implemented early on was utilizing Google calendar to more efficiently schedule his team. He quickly outgrew this and shares the adoption and evolution of technology and systems that helped them grow. Jonathan shares some tips on scaling your auto detailing business - sell first then deliver.We also discuss the IDA:CertificationBusiness trainingPower of networking with other IDA professionalsGrowth of The IDA globally • Why you should join?His plans for the IDA in 2019We also explore ways to increase revenues for your detailing business.(Some audio gaps have been edited as he dropped in an out of cellular coverage)Detailing Vendors/Trainers/Key Players MentionedThe IDA: http://the-ida.comFacebook: Spiffy On Demand Car CareWebsite: https://www.getspiffy.com/--------Leave us a RATING & REVIEW on ITunesSUBSCRIBE to our YouTube Channels:https://www.youtube.com/channel/UCiX51xoLmny4f1FH0QXUguALIKE us on Facebook:https://www.facebook.com/roadfshttps://www.facebook.com/zenwaremobile/SHOW INFO:Host: Jody Sedrick and Rod PuzeyGuests: Jonathan MunsellRecorded by: Jody SedrickOUR SITES:https://roadfs.comHttps://zenware.comContent provided courtesy of Zenware, Inc ©2019

Hands down one of our funniest interviews to date. Jamie is full of energy and life. We discuss • The growth of his company• Hiring good people• Building a family environment• The art of customer service• Educating your customer• Putting people in the right roleDetailing Vendors/Trainers/Key Players MentionedFlex North America: http://www.flexnorthamerica.com/P&S Detail Products: https://psdetailproducts.com/Renny Doyle Detailing Success Training: https://detailingsuccess.com/The IDA: http://the-ida.comThe Museum of Flight: http://www.museumofflight.org/--------Leave us a RATING & REVIEW on ITunesSUBSCRIBE to our YouTube Channels:https://www.youtube.com/channel/UCiX51xoLmny4f1FH0QXUguALIKE us on Facebook:https://www.facebook.com/roadfshttps://www.facebook.com/zenwaremobile/SHOW INFO:Host: Jody Sedrick and Rod PuzeyGuests: Art Baca https://artofdetail.net/Recorded by: Jody SedrickOUR SITES:https://roadfs.comHttps://zenware.comContent provided courtesy of Zenware, Inc ©2019

The week we visit with Art Baca of Art of Detail. ( https://artofdetail.net/ ) He shares his journey into becoming a detailer. One of his driving forces was to have the flexibility and financial resources to spend time with his kids as a single father. He explains the importance of fine-tuning your services and pricing. He emphasizes the importance of valuing customers and making them the center of your business. Solve people's time problem and you will win their devotion. Art shares the importance of surrounding yourself with people that are better than you and the key lesson he learned from Renny Doyle - "Make yourself famous"Detailing Vendors/Trainers/Key Players MentionedFlex North America: http://www.flexnorthamerica.com/P&S Detail Products: https://psdetailproducts.com/Renny Doyle Detailing Success Training: https://detailingsuccess.com/The IDA: http://the-ida.comThe Museum of Flight: http://www.museumofflight.org/--------Leave us a RATING & REVIEW on ITunesSUBSCRIBE to our YouTube Channels:https://www.youtube.com/channel/UCiX51xoLmny4f1FH0QXUguALIKE us on Facebook:https://www.facebook.com/roadfshttps://www.facebook.com/zenwaremobile/SHOW INFO:Host: Jody Sedrick and Rod PuzeyGuests: Art Baca https://artofdetail.net/Recorded by: Jody SedrickOUR SITES:https://roadfs.comHttps://zenware.comContent provided courtesy of Zenware, Inc ©2019

We visit with the lady of detailing - Diana Balboni. We discuss your recent, on-going training for interior and upholstery repair.  She shares her insight and experience growing her business, the power of education, networking with leaders in the industry and continually growing.Check Diana out at https://www.facebook.com/N2Details/Detailing Vendors/Trainers/Key Players MentionedFlex North America: http://www.flexnorthamerica.com/P&S Detail Products: https://psdetailproducts.com/Renny Doyle Detailing Success Training: https://detailingsuccess.com/The Rag Company: https://theragcompany.comThe IDA: http://the-ida.comThe Museum of Flight: http://www.museumofflight.org/--------SUBSCRIBE to our other Channels:LIKE us on Facebook: https://www.facebook.com/roadfshttps://www.facebook.com/zenwaremobile/SHOW INFO:Host: Jody Sedrick and Rod PuzeyGuests: Diana BalboniRecorded by: Jody SedrickOUR SITES:https://roadfs.comHttps://zenware.comhttp://instagram.com/zenwareinchttp://instagram.com/roadfsContent provided courtesy of Zenware, Inc ©2019

This week we visit Joab Flores of Platinum Plus Mobile DetailingImportance of spending time with familyTattoo doppelgangerService in the military - Go Navy!How he got started as a Mobile detailer to having a large detailing shop and mobile teamGetting through lack of motivation or a challenging time in your business.Check out Platinum Plus Mobile Detailinghttps://www.facebook.com/PlatinumPlusMobileDetailing/https://orangecountymobiledetailing.comjoabflores@hotmail.com______________________PODCAST and YouTube show info:Leave us a RATING & REVIEW on iTunes and Google Play MusicSUBSCRIBE to our YouTube Channels:https://www.youtube.com/channel/UCiX51xoLmny4f1FH0QXUguALIKE us on Facebook:https://www.facebook.com/roadfshttps://www.facebook.com/zenwaremobile/SHOW INFO:Host: Jody Sedrick and Rod PuzeyGuests: Joab Floes, Platinum Plus Mobile DetailingRecorded by: Jody SedrickOUR SITE:https://roadfs.comHttps://zenware.comContent provided courtesy of Zenware, Inc ©2019

This week we visit with Kyle Clark of Xtreme Detailing.We discuss the art of detailing RVs. The special challenges of detailing RVS due to the materials RVs are constructed of. High quality versus low-quality RVs, trailers and coaches. We also explore the value and power of networking and getting involved in groups like the IDA.______________________PODCAST and YouTube show info:Leave us a RATING & REVIEW on iTunes and Google Play MusicSUBSCRIBE to our YouTube Channels:https://www.youtube.com/channel/UCiX51xoLmny4f1FH0QXUguALIKE us on Facebook:https://www.facebook.com/roadfshttps://www.facebook.com/zenwaremobile/SHOW INFO:Host: Jody Sedrick and Rod PuzeyGuests: Kyle Clark, Xtreme DetailingRecorded by: Jody SedrickOUR SITE:https://roadfs.comHttps://zenware.comContent provided courtesy of Zenware, Inc ©2019 

This week we have the opportunity to visit with Jose Del Real owner of Devil In The Detail.  We discuss • His service in the military• How he got started in the detailing industry• Challenges with PTSD• Balancing life and family while running a business. https://www.facebook.com/devildetail/ _______________Mafia Memoirs is a production of Zenware and RoadFS. Every week we interview the men and women detailers impacting the industry, product vendors, members of The Detail Mafia, The IDA and more.Detailing Vendors/Trainers/Key Players MentionedFlex North America: http://www.flexnorthamerica.com/P&S Detail Products: https://psdetailproducts.com/Renny Doyle Detailing Success Training: https://detailingsuccess.com/The IDA: http://the-ida.comThe Museum of Flight: http://www.museumofflight.org/--------Leave us a RATING & REVIEW on ITunesSUBSCRIBE to our YouTube Channels:https://www.youtube.com/channel/UCiX51xoLmny4f1FH0QXUguALIKE us on Facebook:https://www.facebook.com/roadfshttps://www.facebook.com/zenwaremobile/SHOW INFO:Host: Jody Sedrick and Rod PuzeyGuests: Jose Del Real - Devil In The DetailsRecorded by: Jody SedrickOUR SITES:https://roadfs.comHttps://zenware.comContent provided courtesy of Zenware, Inc ©2019 

We have the opportunity to visit with Ryan McGowan of True North Auto Detailing. He's way up north in beautiful Chugiak, Alaska.We discuss:How he got started,The challenges of the latest earthquakesHow he survives the continuous rolling and shakingWhat key things he did to go from struggling to thriving as the owner of a detailing businessThe power of being trained and having a great network of detailing professionals to draw fromCheck him out at https://www.facebook.com/pg/truenorth..._______________Mafia Memoirs is a production of Zenware and RoadFS. Every week we interview the men and women detailers impacting the industry, product vendors, members of The Detail Mafia, The IDA and more.Detailing Vendors/Trainers/Key Players MentionedFlex North America: http://www.flexnorthamerica.com/P&S Detail Products: https://psdetailproducts.com/Renny Doyle Detailing Success Training: https://detailingsuccess.com/The IDA: http://the-ida.comThe Museum of Flight: http://www.museumofflight.org/--------Leave us a RATING & REVIEW on ITunesSUBSCRIBE to our YouTube Channels:https://www.youtube.com/channel/UCiX51xoLmny4f1FH0QXUguALIKE us on Facebook:https://www.facebook.com/roadfshttps://www.facebook.com/zenwaremobile/SHOW INFO:Host: Jody Sedrick and Rod PuzeyGuests: Ryan McGowanRecorded by: Jody SedrickOUR SITES:https://roadfs.comHttps://zenware.comContent provided courtesy of Zenware, Inc ©2019

This week for Mafia Memoirs we meet with the President of the IDA, Reflection Artist and Detail Mafia Member Mr. Justin Labato.We discuss ceramic coatings, managing customers and your auto detail business. Justin emphasizes the importance of telling a story in your business not just in your marketing but in the way you present your shop, your team and yourself.  We explore the importance of educating customers and streamlining your business to provide the best customer service to own your market.Things happened kind of impromptu so we are just going to join the conversation mid-stream. Enjoy!Mafia Memoirs is a production of Zenware and RoadFS--------------------Leave us a RATING & REVIEW on ITunesSUBSCRIBE to our YouTube Channels:https://www.youtube.com/channel/UCiX51xoLmny4f1FH0QXUguALIKE us on Facebook:https://www.facebook.com/roadfshttps://www.facebook.com/zenwaremobile/SHOW INFO:Host: Jody Sedrick and Rod PuzeyGuests: Ryan McGowanRecorded by: Jody SedrickOUR SITES:https://roadfs.comHttps://zenware.comContent provided courtesy of Zenware, Inc ©2019

You know we had to corner the man behind The Detail Mafia, Mr. Renny Doyle. We discuss the power of learning, the evolution of the detail industry, going from a detailer to an entrepreneur, dialing in your business and more. Mafia Memoirs is a production of Zenware and RoadFS_________Vendors Mentioned:Flex North America: http://flexnorthamerica.comDetailing Success: http://detailingsuccess.com --------Leave us a RATING & REVIEW on ITunesSUBSCRIBE to our YouTube Channels:https://www.youtube.com/channel/UCiX51xoLmny4f1FH0QXUguALIKE us on Facebook:https://www.facebook.com/roadfshttps://www.facebook.com/zenwaremobile/SHOW INFO:Host: Jody Sedrick and Rod PuzeyGuests: Ryan McGowanRecorded by: Jody SedrickOUR SITES:https://roadfs.comHttps://zenware.comContent provided courtesy of Zenware, Inc ©2019

Another episode of Mafia Memoirs from SEMA 2018. This week we visit with Keith Duplessie of P&S Detail Products. We discuss the evolution of detailing industry, life balance, business development, the power of networking with successful people, the IDA and The Detail Mafia. Mafia Memoirs is a production of Zenware and RoadFS-------------Detailing Vendors/Trainers/Key Players MentionedFlex North America: http://www.flexnorthamerica.com/P&S Detail Products: https://psdetailproducts.com/Renny Doyle Detailing Success Training: https://detailingsuccess.com/The IDA: http://the-ida.comThe Museum of Flight: http://www.museumofflight.org/--------Leave us a RATING & REVIEW on ITunesSUBSCRIBE to our YouTube Channels:https://www.youtube.com/channel/UCiX51xoLmny4f1FH0QXUguALIKE us on Facebook:https://www.facebook.com/roadfshttps://www.facebook.com/zenwaremobile/SHOW INFO:Host: Jody Sedrick and Rod PuzeyGuests: Ryan McGowanRecorded by: Jody SedrickOUR SITES:https://roadfs.comHttps://zenware.comContent provided courtesy of Zenware, Inc ©2019

Mafia Memoirs at SEMA 2018 - We visit with Mark Elliott of Firehouse Auto Spa. We discuss coatings, managing a small detailing team while also being a firefighter, effects of weather on detailing and more.We'd love to hear your comments and appreciate a like and share.________________________Mafia Memoirs is a production of Zenware and RoadFS (https://roadfs.com/automotive-detailing-software-for-auto-detailing-business/)Detailing Vendors/Trainers/Key Players MentionedFlex North America: http://www.flexnorthamerica.com/P&S Detail Products: https://psdetailproducts.com/Renny Doyle Detailing Success Training: https://detailingsuccess.com/The IDA: http://the-ida.comThe Museum of Flight: http://www.museumofflight.org/--------Leave us a RATING & REVIEW on ITunesSUBSCRIBE to our YouTube Channels:https://www.youtube.com/channel/UCiX51xoLmny4f1FH0QXUguALIKE us on Facebook:https://www.facebook.com/roadfshttps://www.facebook.com/zenwaremobile/SHOW INFO:Host: Jody Sedrick and Rod PuzeyGuests: Ryan McGowanRecorded by: Jody SedrickOUR SITES:https://roadfs.comHttps://zenware.comContent provided courtesy of Zenware, Inc ©2019

Mafia Memoirs from SEMA 2018 - Today we visit with Bob Phillips of P&S Detail Products. We discuss building on his dad's 50-year legacy, the value of "The People", vision, creating a strong brand, building the detailing industry, and more. 15 minutes with Bob will change your perspective, vision, and belief in what can be done. ________________________Mafia Memoirs is a production of Zenware and RoadFS. Check out the P&S Double Black version of RoadFS

We corner Dave Phillips, who Jody affectionately calls the "mad scientist" and chemist of P&S Detail Products. This is one of our favorite interviews for Mafia Memoirs thus far.We discuss the start of P&S Detail Products, working in the business growing up with his dad, the joy and challenge of creating new detailing products, and the evolving detailing industry. You don't want to miss this episode!____________________Mafia Memoirs is a production of Zenware and RoadFSDetailing Vendors/Trainers/Key Players MentionedFlex North America: http://www.flexnorthamerica.com/P&S Detail Products: https://psdetailproducts.com/Renny Doyle Detailing Success Training: https://detailingsuccess.com/The IDA: http://the-ida.comThe Museum of Flight: http://www.museumofflight.org/--------Leave us a RATING & REVIEW on ITunesSUBSCRIBE to our YouTube Channels:https://www.youtube.com/channel/UCiX51xoLmny4f1FH0QXUguALIKE us on Facebook:https://www.facebook.com/roadfshttps://www.facebook.com/zenwaremobile/SHOW INFO:Host: Jody Sedrick and Rod PuzeyGuests: Ryan McGowanRecorded by: Jody SedrickOUR SITES:https://roadfs.comHttps://zenware.comContent provided courtesy of Zenware, Inc ©2019

William Lara of Miami Luxe Detailing is this week's guest on Mafia Memoirs.  We cornered him at SEMA 2018 and discuss the detailing industry, growing his detail business, narrowing his service offering, the IDA, networking with detailing pros and more.  We also may or may not have a drop in visit from Mark Elliott Owner of Firehouse Auto Spa in Jacksonville, FL.Plus once you get William behind the camera you never know what will happen.Detailing Vendors/Trainers/Key Players MentionedFlex North America: http://www.flexnorthamerica.com/P&S Detail Products: https://psdetailproducts.com/Renny Doyle Detailing Success Training: https://detailingsuccess.com/The IDA: http://the-ida.comThe Museum of Flight: http://www.museumofflight.org/--------Leave us a RATING & REVIEW on ITunesSUBSCRIBE to our YouTube Channels:https://www.youtube.com/channel/UCiX51xoLmny4f1FH0QXUguALIKE us on Facebook:https://www.facebook.com/roadfshttps://www.facebook.com/zenwaremobile/SHOW INFO:Host: Jody Sedrick and Rod PuzeyGuests: Ryan McGowanRecorded by: Jody SedrickOUR SITES:https://roadfs.comHttps://zenware.comContent provided courtesy of Zenware, Inc ©2019

We corner Prentice St. Clair at SEMA 2018 to discuss The IDA, the detailing industry and learn a little about his business, Detail in Progress in sunny San Diego.  Prentice regularly speaks and trains at events like SEMA, NACE, and Mobile Tech Expo.Mafia Memoirs is a production of Zenware and RoadFS Detailing Vendors/Trainers/Key Players MentionedFlex North America: http://www.flexnorthamerica.com/P&S Detail Products: https://psdetailproducts.com/Renny Doyle Detailing Success Training: https://detailingsuccess.com/The IDA: http://the-ida.comThe Museum of Flight: http://www.museumofflight.org/--------Leave us a RATING & REVIEW on ITunesSUBSCRIBE to our YouTube Channels:https://www.youtube.com/channel/UCiX51xoLmny4f1FH0QXUguALIKE us on Facebook:https://www.facebook.com/roadfshttps://www.facebook.com/zenwaremobile/SHOW INFO:Host: Jody Sedrick and Rod PuzeyGuests: Ryan McGowanRecorded by: Jody SedrickOUR SITES:https://roadfs.comHttps://zenware.comContent provided courtesy of Zenware, Inc ©2019

While at SEMA we took a few minutes to interview some of the detailers of The Detail Mafia.  Today we feature Rich Sharon who is a detailing enthusiast turned mafia member and owner of Big Bear Total Fitness.  We discuss his journey into automotive detailing.________________________Mafia Memoirs is a production of Zenware and RoadFS Detailing Vendors/Trainers/Key Players MentionedFlex North America: http://www.flexnorthamerica.com/P&S Detail Products: https://psdetailproducts.com/Renny Doyle Detailing Success Training: https://detailingsuccess.com/The IDA: http://the-ida.comThe Museum of Flight: http://www.museumofflight.org/--------Leave us a RATING & REVIEW on ITunesSUBSCRIBE to our YouTube Channels:https://www.youtube.com/channel/UCiX51xoLmny4f1FH0QXUguALIKE us on Facebook:https://www.facebook.com/roadfshttps://www.facebook.com/zenwaremobile/SHOW INFO:Host: Jody Sedrick and Rod PuzeyGuests: Ryan McGowanRecorded by: Jody SedrickOUR SITES:https://roadfs.comHttps://zenware.comContent provided courtesy of Zenware, Inc ©2019

Mafia Memoirs is on the road.  We took the 5 1/2 hour drive from Boise over to Redmond, OR to visit with Shane Mayfield of Perfection Plus Auto Detailing.  We recorded this episode on site due to Shane's steel building interfering with internet coverage. We discuss inclement weather effects on vehicles, his emphasis on being the most trained and dialed in detailer in his market, interior and exterior ceramic coatings and educating customers.Detailing Vendors/Trainers/Key Players MentionedFlex North America: http://www.flexnorthamerica.com/P&S Detail Products: https://psdetailproducts.com/Renny Doyle Detailing Success Training: https://detailingsuccess.com/The IDA: http://the-ida.comThe Museum of Flight: http://www.museumofflight.org/--------Leave us a RATING & REVIEW on ITunesSUBSCRIBE to our YouTube Channels:https://www.youtube.com/channel/UCiX51xoLmny4f1FH0QXUguALIKE us on Facebook:https://www.facebook.com/roadfshttps://www.facebook.com/zenwaremobile/SHOW INFO:Host: Jody Sedrick and Rod PuzeyGuests: Ryan McGowanRecorded by: Jody SedrickOUR SITES:https://roadfs.comHttps://zenware.comContent provided courtesy of Zenware, Inc ©2019

Another great interview with a member of The Detail Mafia. Adrian Granados (Super Adrian) of Super Detailing joins us to discuss his loves for Volkswagens, detailing, coatings, educating customers and SEMA. Mafia Memoirs by Zenware and RoadFS

In this episode we interview Scott Macha of Total Eclipse Auto Detail & Design. We discuss weather effects on detailing. What changes he's made in is business to address off seasons including the affects of weather on details. We also discuss the importance of the IDA, continuing education and The Detail Mafia.________________________________________________________Have a suggestion or want to ask a question? Email us at Info@zenware.com________________________________________________________Recorded by Jody SedrickEdited by Jody SedrickContent provided courtesy of Zenware and RoadFS ©2018Detailing Vendors/Trainers/Key Players MentionedFlex North America: http://www.flexnorthamerica.com/P&S Detail Products: https://psdetailproducts.com/Renny Doyle Detailing Success Training: https://detailingsuccess.com/The IDA: http://the-ida.comThe Museum of Flight: http://www.museumofflight.org/--------Leave us a RATING & REVIEW on ITunesSUBSCRIBE to our YouTube Channels:https://www.youtube.com/channel/UCiX51xoLmny4f1FH0QXUguALIKE us on Facebook:https://www.facebook.com/roadfshttps://www.facebook.com/zenwaremobile/SHOW INFO:Host: Jody Sedrick and Rod PuzeyGuests: Ryan McGowanRecorded by: Jody SedrickOUR SITES:https://roadfs.comHttps://zenware.comContent provided courtesy of Zenware, Inc ©2018

Inaugural episode of Zenware and RoadFS's Mafia Memoirs - We interview Shawn Sepulveda of APE Detail of Santa Rosa, CA. We discuss the auto detailing industry, ceramic coatings, educating customers and more.________________________________________________________Have a suggestion or want to ask a question? Email us at Info@zenware.com________________________________________________________Recorded by Jody SedrickEdited by Jody SedrickContent provided courtesy of Zenware and RoadFS ©2018Detailing Vendors/Trainers/Key Players MentionedFlex North America: http://www.flexnorthamerica.com/P&S Detail Products: https://psdetailproducts.com/Renny Doyle Detailing Success Training: https://detailingsuccess.com/The IDA: http://the-ida.comThe Museum of Flight: http://www.museumofflight.org/--------Leave us a RATING & REVIEW on ITunesSUBSCRIBE to our YouTube Channels:https://www.youtube.com/channel/UCiX51xoLmny4f1FH0QXUguALIKE us on Facebook:https://www.facebook.com/roadfshttps://www.facebook.com/zenwaremobile/SHOW INFO:Host: Jody Sedrick and Rod PuzeyGuests: Ryan McGowanRecorded by: Jody SedrickOUR SITES:https://roadfs.comHttps://zenware.comContent provided courtesy of Zenware, Inc ©2018