This podcast channel is dedicated to providing you with lots of value-added information to help you improve your knowledge and value in the market on subjects ranging from the use of physical force for restraint and self-defence to handcuffing including such areas as the law, health and safety and human rights as well as motivational and inspirational information and even meditation and mindfulness.
I hope I find it useful and if you have any suggestions on what you'd like to hear please let me know.
Paul Keates is an individual who I have known for many years.
In recent years Paul suffered brain damage that some medical professional believed meant that he would never walk again. He climbed Snowdon and started doing triathlons to prove them wrong raising thousands of pounds for various charities.
Recently Paul caught covid, was induced twice into a coma and was on intensive care having to breathe through a tube in his throat.
Then on top of all of that he recently lost his mum.
His goal now is to to the three-peak challenge in 2022/3.
What makes Paul unique is his ability to take action when others in the same situation resign to do nothing.
Paul's story is an inspirational and motivational one and Paul has now decided to become a Life Coach so that he can help others in achieve more than what they believe they are possibly capable of.
He will be one of the best Life Coaches in his field because he has lived it and is testimony to his own ability to help himself. Now he wants to help you.
So if you are interested in being coached by Paul let him know. He is only looking for a few clients at the moment so act now to avoid disappointment.
The problem for some people is that they live in a future based on bad things that have happened to them in the past that they can't let go of.
It may have been something someone did to them or a wrong decision they made that caused them a lot of pain and suffering.
As a result they never live in the moment choosing only to live in the past and focus on the very same thing that they wish had never happended so that their current life now would be better.
But doing the same thing expecting a different result is the definition of insanity.
Their judgement also becomes distorted because by focussing on a negative past event they become heavily focussed and polarised in their thinking which stops them being creative so they fail to find a positive solution by being able to think in a more constructive and positive way.
As Albert Einstein once said "we cannot solve our problems with the same thinking we used when we created them".
This negativity also affects those close to them and the dichotomy is that although they love them they harm them by exposing them to their negative energy.
Their pain and anger becomes an anchor that chains them to their past disabling their ability to move forward in life. The result, they live in the past because they choose to, which is like driving a car while only looking in the rear view mirror.
The fact is we all make mistakes and bad decisions. It’s part of being human.
The difference between living a happy, functional and productive life however is what you decide to do moving forward.
Wasting more time on time you have already wasted is a pointless exercise.
As a good Irish friend of mine says “There’s nothing new to be learned from a second kick of a donkey”.
But when we look at the bigger picture and all that life has to offer us we can put things into perspective.
Each new day is a gift. Use is well. Time is the only non-renewable thing we have. Don't waste it.
Life or Death - The Placebo and Nocebo Effect
The way you chose to think creates either a placebo or nocebo effect inside you.
One improves your health and the other doesn't.
Choose the way you wish to think
Where you are in life now is directly attributable to the decision and actions that you have taken in the past.
We also all tend to look for information, wisdom and knowledge outside of ourselves, yet you have all of the knowledge, wisdom and information already inside of you. All you need to do is access it and the way you access it is through meditation.
Do something productive every day. Taking productive action is key to your progression.
Research now shows that it only takes sixty-seven days to produce a new habit.
The key to doing that is to think and act as though what you are intending to happen has already happened. Your brain does not know the difference between perception and reality so it will respond based on whether you are actually doing it or just imagining it.
Many people also do not follow their dreams. They feel that they are too big. But if you have had the capacity to dream the dream you have the capacity to make that dream a reality.
You have the ability within you to live the life you desire.
Being angry and having massively hostile thoughts about another person is the equivalent of drinking poison in the hope that it kills someone else. This type of toxic thinking ages a person prematurely and and literally takes years off of their life. In short, they are killing themselves. That’s why such behaviour is a ‘Conversation with Death’.
This is the true story of Dr Aidan MacCarthy who survived being a Japanese Prisoner of War, being torpedoed and marooned at sea, bombed at Nagasaki, recaptured and finally released. I hope it gives you hope.
Many people are struggling during this current situation and sometimes we may feel as though there is no point. We adopt a ‘what’s the point’ attitude. But there is a point and purpose in doing something constructive every day.
Today I helped a church deliver a service over zoom to it's congregation and I found the Minister's sermon very interesting.
It was an open and honest talk about how he had at times lost his way and had days when he couldn't see any point in carrying on.
The sermon also reminded me of a book I have read and regularly re-read. It's called 'Man's Search for Meaning'. It was written by Viktor Frankl and tells his story about being a longtime prisoner in the Nazi concentration camps, where his father, mother, brother and wife were all killed and where his existence was stripped naked to the point that he could be killed at any moment, for no reason whatsoever.
This podcast reflects on that and also draws on the hope that can spring from finding meaning in our suffering.
I hope it helps those of you who are finding things hard right now.
In this podcast I answer the above question and to do so I have to take you back a number of years when I was on a speaking tour around the UK when someone raised their hand and told me that I shouldn’t be telling people what the can do.
There are also other reasons too, which are consistent with my personal beliefs and values and I believe that if you live your life true to what you truly value then your life’s purpose becomes much easier, especially when it comes to making difficult decisions or when facing certain challenges.
Now we hear a lot about the importance of mental health in the workplace and it is great to see this being talked about more openly, but if we don’t give people the right information and skills to enable them to deal with difficult and potentially violent situations and tell them what they can do as opposed to what they can’t do, how can we say we are looking after their mental health?
I also value you and your family, some of whom may be placed at the risk of violence and aggression by the nature of the work you do and each and everyone of you has the right to come home safely each day.
Anyway, I hope this podcast helps someone and if you have any comments or questions, please do leave them below and I’ll get back to you.
I received an email today that asked me the above question and having checked this out fully before answering it I (with the permission of the person who sent it to me) thought I'd share it with you in the hope that it may help some of you out there.
In this podcast I talk about what our life's purpose is and the difference between happiness and pleasure.
For example, how many of us know someone who has everything but are unhappy.
I also talk about conventional truth vs ultimate truth.
The fact of the matter is we are all connected. Our actions affect every living organism out there.
We are all part of one race - the human race.
Have a great day.
We all have an inner critic inside ourselves which (for some people) is mainly negative and destructive, but because the voice is inside our head we have the power and capacity to change it, to make it positive and constructive and if we do that we can begin to show self-compassion to ourselves, which can have amazing benefits. Have a great day.
Occam’s razor, also called law of economy or law of parsimony, is a principle stated by the Scholastic philosopher William of Ockham (1285–1347/49) that “plurality should not be posited without necessity.”
If we expect a member of staff to go into a potentially violent and aggressive situation with the aim of controlling and restraining another human being for the purpose of keeping everyone safe, where heart rates and emotions will be high, you have to give them simple skills. Otherwise we are failing them.
In this podcast I talk about how our thoughts become things. How brain plasticity works and why this creates the behaviours we have and, more importantly, how you can change your life by changing the way you choose to think.
Someone kindly left a comment under my last Podcast entitled 'The Importance of Mind Training in Dealing With Conflict Situations' about the importance of visualisation which prompted me to do this one.
The fact is we don't actually see with our eyes, we see with our mind. In short our everyday experience and our life is a projection of our memories (good or bad) and our anticipations (what we expect to happen), which is why so many people live in a 'bataris box' of expected reality.
This podcast touches on the phenomenal scientific discoveries in the world of quantum physics and quantum mechanics that proves this very point.
Enjoy and I'd appreciate your comments.
I was listening to a guided meditation by Zen Master Thich Nhat Hanh on 'Right thinking, right words and right actions' which became the motivation for this podcast on Monday morning because the teaching highlighted how we all become the sum of our own actions.
Resilience has been described as the capacity to recover quickly from difficulties, and we have all had our fair share of those during the last year.
One of the great benefits of practicing mindfulness and awareness is that we become more flexible and more resilient.
But meditation can also be useful in more dynamic ways. Meditation can help you do more than slow down your racing thoughts-it can help you think quicker. It can help you adapt to rapidly changing circumstances. It can be a key tool in promoting resilience.
Without doubt, stress reduction improves resilience.
As we enter our third national lockdown for the next six weeks many people will be worried, especially those of us who have businesses that we depend on and that worry will be compounded by the hourly news and media coverage that will focus primarily on the negatives of the lockdown and this current pandemic.
But should we be grateful instead?
A recent message from Afghanistan that I want to share with you may give you a different perspective on it.
Lots of staff go on conflict management and communication skills courses where they are taught skills and techniques on how to manage conflict being presented by another person.
But what about staff? How do we expect a member of staff to control their behavior and not get triggered themselves?
In short, how do we help staff respond appropriately as opposed to reacting without thinking?
In addition, many staff will take the negative experience of a conflict situation away with them and they will replay it in their minds long after the event has ended. This is one reason why stress is on the increase in our society.
This is what this Podcast is about.
Handcuffs and Covid in 2021 - Physical restraint is a hazardous activity in it's own right, and now with the covid infection and death rates rising once again combined with the rising tide of violence against staff, I want to broach the subject of handcuffing and how handcuffs and other forms of mechanical restraint devices can help reduce the risk to all concerned in a restraint situation.
I'd be interested in your comments so please let me have your thoughts.
Happy New Equanimity New Year to you all.
Now I know social media will be awash with everyone wishing everyone else a Happy New Year for 2021 as we leave behind a year most of us would like to forget.
But even as we move into 2021 we have the ongoing restrictions and fallout from this pandemic to deal with so I didn't want to glibly just wish everyone all the best. I wanted to offer you something that you can do for yourself, your family and even people you don't know.
Now as you may know I meditate every day and during this lockdown period I've been doing quite a lot of more of that which has been really helpful.
Meditation has many benefits. It can help you become more compassionate, promote loving kindness and practice sympathetic joy, but the near enemy of compassion is burnout, the near enemy of loving kindness is attachment and the near enemy of sympathetic joy can become simply comparing and none of these near-enemy's are good for you.
One of the golden nuggets of meditation is ' Equanimity'. It's the secret sauce if you like. It helps us control what we can't control and not worry about what we can't control.
This can be a major benefit in things like conflict resolution and resilience training (and this is something we will be adding to our conflict management & resilience training this coming year).
This is about mental training (the inner game) and I hope that you take me up on my offer of checking out the app below and before anyone asks, no, I'm not an affiliate of the product. This is just one app that I've found to be very useful.
And Here's the 10% Happier App link - https://10percenthappier.app.link/share
This is a video interview I did with my good friend and professional colleague Tony Bleetman on the 18th November 2020.
In this video Tony takes a look back at how far the UK has come in the last twenty or so years in relation to restraint and how far ahead the UK is compared to many other countries.
We talk about the history of restraint, where it came from and how each different sector decided upon its own restraint training based on their own specific objectives and requirements.
As well as lots of other interesting stuff!
Interview With Trevel Henry on The 20th November 2020
As this is anti-bullying week Trevel and I discuss bullying from a few different perspectives.
We talk about the psychological impact of bullying and the fact that ninety-eight percent of human beings can suffer a phobic reaction caused by interpersonal human conflict compared to only fifteen percent who would suffer a phobic reaction if confronted by a snake.
We discuss school-refusal phobia, a little known phenomena caused by bullying at school.
Trevel and I discuss the need for more openness and transparency, especially from men who tend to suffer in silence because they are supposed to be 'men'.
We then look at the issue of workplace bullying, especially the subtle way that this can take place which can leave staff willing to put up with the pain and indignity of being verbally and physically abused as opposed to being disciplined by their management.
School Bullying and Defending Oneself
We talk about a situation where a bullied child had reached crisis point and defended himself only to be excluded by the school who knew about the bullying but wouldn't exclude the bullies due to the school full-inclusion policy. Which is bacially discrimination.
We discuss the reality that many staff face when training is decided on a 'certification' or 'accreditation' basis only, without any thought for the objectives that need to be met and how different agencies will have different sector operational and organisational objectives.
we talk frankly about decisions being made about training by managers who use subjective opinion as opposed to an objective training needs analysis which can lead to techniques being omitted that should be used which leave everyone at risk.
We reflect on the fact that when we first stated there was a large problem in under-reporting because staff felt that there was no point in doing so because nothing would get done.
And loads more ........
According to recent statistics a high percentage of people are unhappy. They are unhappy with their work, the situations they find themselves in and their lives in general which creates physical, mental and psychological problems. However, there is a simple solution and that is what this podcast is about.
This is a radio interview I did on the Pete Price Radio Show back in 2008.
The interview was about how far a person can go in protecting their home and where do we stand with regards to using reasonable force to do so.
In this interview we talk about whether a person can use a baseball bat or a knife to defend themselves, how I got started in the industry and why I wrote the book 'Understanding Reasonable Force'.
The interview was done to clarify the confusion with regards to what a person can do to with regards to protect their home and how far a person can actually go in doing so.
This interview was done a few years ago now but I feel that it may help some of you out there so I thought I'd share it with you because it may help you if you are worried, feeling stuck or helpless as many people are during this current pandemic.
I just hope it helps.
https://www.nfps.info/youtube-marketing/ - YouTube is a phenomenal marketing platform that is underused by lots of businesses, so if you are not using YouTube as a platform to showcase your product and services you really need to be taking a look at that now - https://www.nfps.info/youtube-marketing/
This is a very simple saying and it of course applies to ladies and everyone else too - "If You Want To Be Rich, Do What The Rich Guy Does".
So why don't more people do just that? Well one reason is that they don't invest in themselves so instead of investing in a course from someone who has already achieved what they want to achieve they go and find a cheaper course and this highlights that the person may also have a "fortress mentality" in so much as they want to be the best but only pay the cheapest price.
Marketing should be the lifeblood of your business. Without marketing businesses find it hard to compete with their competitors so I recommend that over 50% of your time should be spent marketing your business.
www.nfps.info/urf - Our New Online Understanding Reasonable Force Course will be going live again on Friday the 7th August, so if you missed out last time and you don't want to miss out again, go to www.nfps.info/urf and register your interest now and you'll be first in the queue when we sent out the email on Friday morning that the course is live!
I look forward to seeing you on the course!
Having the ability to make a good discretionary judgement call will depend entirely on a person's judgement at any given moment in time and that judgement will be as good or as bad as the training, skills, knowledge that the person has been given, combined with their experience and overall competence.
An article today reported that an infected nurse at a training event where staff didn't wear masks or obey social distancing rules triggered a Covid-19 outbreak at the Hillingdon Hospital in West London.
It seems that a training session on June 30 was the source of the outbreak, and nurses who went did not all wear masks or stay socially distanced.
Hospital bosses have apparently revealed that at least 70 staff were in self-isolation and 'a number' of them had tested positive for Covid-19.
As a result the hospital started diverting ambulances to other hospitals on July 7.
In another article posted on the HSE website entitled 'Consultant fined for providing incompetent health and safety advice' Luton Crown Court heard how a self-employed health and safety consultant provided inadequate and flawed advice. The article also said: "Where health and safety consultants are found to be in breach of legislation, HSE will hold persons to account for their failings".
I know we are all keen to get back to training and some have agencies have been training all through covid, but this is a stark warning to all of us about the importance of social distancing, ppe, the importance of risk assessments and in having the right control measures in place.
You will have probably seen the news item about the Metropolitan Police Commissioner Dame Cressida Dick apologising to the British sprinter Bianca Williams over the recent stop and search incident. As a result of the public interest in that case the Met is now undertaking a review of it's handcuffing protocols.
Whilst acknowledging that handcuffing people should not be a ‘default’ action, Met Police Commissioner Cressida Dick, addressing the Home Affairs select committee this week, asserted “I don’t believe I do run a police service in which handcuffing is routine", and this raises the point of this podcast about 'generalised' or 'restrictive' practices with regards to how the use of handcuffs (and also restraint) can be misused.
Having different revenue streams to your business model is very important because if you rely on only one source of income what do you do if that source dries up (and this is something that covid has taught all of us).
This is what today's podcast is all about!
Have a great Tuesday.
This is a story about a guy I know who is currently worth an estimated £80 Million, but who didn't start off lucky.
He was born into poverty, became homeless as a young man, had no formal education but he did one thing that made him successful. He learned from the best.
And if he can do it so can you.
Have a great day.
This is an extract of an article written by Ralph Steadman that was published on the 50th Anniversary of the Human Declaration of Human Rights. It is about your right to freedom of speech.
It is the right to hold an opinion, express it, celebrate it, broadcast it, live by it, and travel with it anywhere I so desire and what's more convince others, by peaceful means, that they should hold that opinion too.
This is Article 19 of The European Declaration of Human RIghts,
I received an interesting email and then had a conversation with the person who sent it because they have been told by their physical intervention training provider that they are not insured for any dynamic/pressurised/role-play scenario training because it isn't allowed under Health & Safety and they were also told that there is no evidence that proves that dynamic/pressurised/role-play scenario training works.
This podcast gives a brief outline of my answer on that.
Yesterday's webinar was well attended and we have some really interesting questions asked by those who attended and some of the answers to those questions in relation to lone working, prolonged restraint and Human Rights are answered in this podcast.
I was having a conversation with a very good friend of mine today who is probably (in my opinion) one of the best trainers in what he teaches worldwide because of the extensive knowledge and experience that he has in his specific industry sector, and he said something that I've heard many times before and that is "you have to know a lot to teach a little".
Someone contacted me today stating that they work in a hospital that has a mental health unit in it and that they are becoming increasingly concerned about the high levels of violence that are allegedly on the increase. This person stated that they have asked for more training in more restrictive techniques and equipment (handcuffs and possibly belts) but have been told they can't have them because the patients are ill and it's not their fault.
Where does an organisation stand if they take certain physical skills out of a physical restraint or defensive training programme (so that staff are no longer taught them) and then a member of staff gets injured during a restraint / assault at work that could have been prevented had the skill / or technique been left in?
Could the company / training organisation be held liable for negligence under an act or omission for the injury sustained on the basis of the defendants claim that they were denied using a skill which, if applied correctly, in line with the training given and as part of a tactical hierarchy of response options, would have prevented the injury from being sustained?
Is there any law in Scotland that prohibits non-police staff, primarily security or door supervisor staff, carrying or using handcuffs to reduce the risk of violence or to detain a person lawfully arrested if they are properly trained to do so?
This was a question I was asked some time ago and this podcast answers that specific question with a response I received from a Scottish Lawyer.
In addition I'm also going to briefly talk about the NICE (National Institute of Clinical Excellence) guidance on the use of handcuffs.
Finally, if any of you are interested my good friend Trevel Henry and I will be hosting a Free webinar about this on Friday 3rd July at 6pm and here's the link to reserve your space before they all go - https://trx4yef5.pages.infusionsoft.net/
Following on from my podcast yesterday "Do You Have A License To Carry Handcuffs?" we've had some interesting responses on the threads on LInkedIn and Facebook, so I thought I'd clarify a couple of things for you and, if you are interested, I'll even put a webinar on next week if there is enough interest and I'll show you all of the correspondence I have, some of it dating back to 1999!
Let me know if that appeals to you.
Recently a security officer who at the time working for a local authority on a subcontracted basis, intervened in an incident and possibly saved a man's life by restraining him and using handcuffs to control him.
The police were called and took the man away and didn't have any issue with the fact he'd used handcuffs.
A short while later a safeguarding officer for the local authority he was working for investigated the incident and said that they were reporting him to the SIA for professional misconduct as because he handcuffed the male, after the SIA allegedly told the council handcuffs were a breach of his licence.
Then a police officer said that he wanted to see his license to carry handcuffs.
I think you'll find this podcast interesting.
I have just had a response to a Freedom of Information Request that I put into Social Work England about what training social services inspectors get on the use of force/physical restraint etc.
As you can guess, they don't get any training at all.
I'd be interested in your comments.
In this episode I look at the issue of Safeguarding under Regulation 13 of The Health and Social Care Act 2008 (Regulated Activities) Regulations 2014 and the possible implications of how leaving out certain techniques that leave vulnerable service users at risk may leave an organisation open to prosecution under the Sections 20 – 25 of the Criminal Justice and Courts Act 2015 and Health & Safety legislation.
And if a death were to occur that could have been prevented by staff being given the right degree of training then there is the potential for prosecution for breach of Article 2(1) of the Human Rights Act 1998 and The Corporate Manslaughter and Corporate Homicide Act 2007.
We will be launching this new online course on Friday and we are expecting a massive take up on it because of the amount of value in it and the fact that it comes with 2 x BTEC Level 3 Unit Certificates.
However, we do have a capacity model for this course and once it is reached it will be closed so if you want to invest in your cpd and you don't want your competitors to have an unfair advantage over you then go to www.nfps.info/urf and register your interest now.
In this podcast I talk about the three levels of training needs that organisations need to consider when purchasing training.
This is important for all training providers to understand so that you know what level to pitch your training at.
This podcast follows on from yesterday’s podcast regarding the comments made in the independent review of pain-inducing techniques in YOI’s and STC’s and it answers the question - are pain-compliance techniques illegal?
On the 18th June 2020 a new Independent Review has recommended that pain-inducing techniques be removed from training and the Government have accepted the recommendations!
You can read the Independent Review and the Government Response here - https://www.gov.uk/government/publications/independent-review-of-the-use-of-pain-inducing-techniques-in-the-youth-secure-estate
In this podcast I clear up a bit of confusion with regards to our New Level 3 Understanding Reasonable Force Course and our NFPS Level 3 Risk Assessment Course as well as a quick chat about Professional Negligence.
Currently there are trainers, managers and inspectors in various industry sectors, including: healthcare, care, education, door supervision, security and close protection, who are either expected to train, manage, provide guidance on, investigate and even discipline staff who use physical force in the workplace.
Yet a very high percentage of these people have not received any competent training or qualifications in that area.
This makes them unqualified and not competent to do that.
This leaves the employer, trainer or manager open to a legal challenge if a wrong assumption was made that led to a decision to discipline or terminate someone's employment or to charge them with a crime. That can end up with the employer facing an employment tribunal or being sued; because someone who has had their rights infringed has "an enforceable right to compensation" under the law.
Worse still, incorrect information, advice, guidance and instruction can lead to an increased risk to staff and the population they serve and if that led to a serious injury or death then the employer and the manager/director responsible can be prosecuted under Health & Safety legislation and in the latter, under the Corporate Manslaughter and Corporate Homicide Act.
This is an interview I did with Tony Bleetman.
It follows on nicely from the one that I did with Eric Baskind the other day and adds a professional medical perspective on a lot of restraint related issues.
Some of the main points are time stamped below:
00:23 - Inspectorate issues with the Youth Justice Board over certain physical restraint techniques (similar to the recent CQC issues raised with Eric Baskind);
01:45 - The basic principles of how to assist an organisation to understand what the challenges are in managing behaviour even before we get to the physical skills required;
03:26 - Providing the skills relevant to the needs of the organisation;
04:18 - The use of pain-compliance techniques and 'blanket-bans' on techniques not being helpful;
05:15 - Tony's introduction to the late great Peter Boatman and the challenge given and what it taught him;
07:29 - Tony's introduction to other industry sectors;
08:52 - The importance of working with the co-operation of staff and management to address the skills needed and how the system can evolve over time;
09:53 - Why having a rigid and inflexible set of physical skills don't work;
11:26 - The 'open book' approach to helping organisations get what they need;
13:42 - The economic benefits to the organisation in the cost savings and how we saved one organisation 1/2 a million pounds in six months and the other savings in terms of litigation etc;
15:34 - Why are some techniques being taught that shouldn't be taught?;
20:38 - A funny story about a 'shin-kick and a fire extinguisher';
22:53 - The important point about staff being allowed to use reasonable force if and when presented with a situation they couldn't have planned for;
24:53 - Dealing with issues that hadn't be dealt with properly before such as, nasogastric feeding and ligature removal;
26:42 - The George Floyd case and the 'breathing talking fallacy' (as in the Jimmy Mubenga case) and some important facts on positional asphyxia;
32:58 - The three mechanisms of death from pressure to the neck;
34:29 - The belief that when door supervisors (for example) restrain someone on the floor they must hold the restrained person there until the police arrive.
Under The Health & Social Care Act 2008 (Regulated Activities) Regulations 2014: Regulation 13: CQC inspectors are expected to safeguard people who use services from suffering any form of abuse or improper treatment which includes .... unlawful restraint. However the CQC's response to a freedom of information request has highlighted that CQC inspectors are very highly likely to be unqualified or competent to do so because they receive no training in that area.
In effect, if CQC inspectors are not trained etc., how can they properly inspect?
In the podcast we have covered the following plus much more:
02.01 - Overview of the CQC Report that gave rise to my FOI request
02:40 - The content of my FOI request to CQC
05:12 - CQC's email reply to my FOI request
07:38 - Health & Social Care Act 2008 (Regulated Activities) Regulations 2014: Regulation 13
08:26 Eric's response
19:32 - Who would be liable if an organisation were advised by a CQC inspector to use a training provider on the BILD Act list. Would it be CQC, BILD or the organisation?
20:40 - Examples of liability, the case of Mr Derek Lovegrove who dies during a restraint at Cedar Vale, post a recommendation by a Health Care Commission inspector that the organisation had to change training provider to one of the (then) BILD PI Traning provider list.
25:48 - The issue surrounding the lack of inclusion of pain-complaince, prone and face-down techniques and the BILD/RRN certification scheme.
28:25 - The problems of remaining certain techniques as 'emergency intervention' or 'emergency escape and rescue techniques' as opposed to calling a technique what is actually is.
35:18 - The problem with organisations allegedly not-recording certain techniques and staff not being allowed to record properly what has happened to meet the illustrate that they are reducing restraint, when in effect that are not. Is that fraud?
36:00 - Care providers main concerns are cost and compliance. So, if they are being actively signposted to the RRN standards by CQC many will possibly see that as a must have when this is not the case?
Everyone who is anyone in CP knows ‘Ginge’, but if you don’t know him here is some info about Ginge.
‘Ginge’ served in the British Army for 18 years, 13 of which were spent in the 22nd Special Air Services Regiment.
During this time, he developed a wide range of skills including counter-terrorism and VIP protection.
Ginge joined the private sector in 1990 and has worked for a number of private security companies operating as an international security consultant.
During his career Ginge has worked for Government officials, multinational companies and senior executives and has become recognised as one of the leading experts in the field of VIP protection and business security.
Over the years Ginge has been responsible for the training of various close protection teams and operated exclusively as a security coordinator within high and low-level personal protection.
During the past 10 years, Ginge has been involved in designing and delivering security awareness and personal safety/conflict management training for high network corporations and families living or travelling to high-risk regions worldwide.
He has operated in virtually every hostile environment on earth. There is literally no-where that Ginge hasn’t operated in.
At one time he was flying around to various parts of the world between five – fifteen times a month on executive protection duties, training assignments and going into environments that the police, national guard and local militia would advise not to or wouldn’t go into. This is how much in demand Ginge’s services where and are.
During those times he has been confronted with many conflict situations which included a knife, and it was his training, knowledge, awareness and experience and skill that kept him and the people he was looking after safe.
Ginge will be joining us on our October BTEC Level 3 Self-Defence Trainer Award Course, which you can find out more about here – https://www.nfps.info/self-defence-trainer-training-october-2020/.
Lofty Wiseman will also be popping along as well so if you are attending our course in October you will get to meet these two ‘living legends’!
Every now and then I come across an agency/organisation that has a 'no-restraint' policy in place and my first question is always, why do you have a policy for something that you don't need to do?
You can read the full blog post here - https://www.nfps.info/no-restraint-policies-whats-your-view-on-them/
This is the audio from a Zoom Masterclass that we did on the 21st May 2020.
It looks at the science behind how and why your thoughts, intentions and meditations can literally change your reality that you experience every day, as well as why some people get stuck in their reality and can never seem to change it.
It builds on Tuesday's session - 'The 4 Levels of Manifestation and 'The Backwards Law''
This audio is taken from a recent video meeting where Trevel Henry and I discuss the burning question that seems to be on everyone’s lips at the moment, which is “Is There Any Guidance From Anywhere That Indicates When Can We Resume Physical Restraint Training During Covid 19?”
Lots of trainers are now being asked to re-start delivering physical restraint/physical intervention/pmva/mva training and we are both being contacted daily (and sometimes more than once a day) to ask if we know of any guidance that has been issued by any agencies such as the SIA, NHS England, etc.
This audio attempts to answer that question for you.
This is the audio from a video Mastermind session that I ran on the 19th May 2020 in which I discussed the power of manifestation, but also why it doesn't work for some people.
In it we cover the 4 Levels of Manifestation as well as 'The Backwards Law' which the great thinker Alan Watts described as "the more you pursue feeling better all the time, the less satisfied you become" and I'll also explain why that happens.
I'm also going to be sharing with you things that I have never shared before about my personal practice of meditation because I am sure you can imaging that had I done so, when I started doing this over twenty years ago, a lot of people would have thought I was crazy - and after this video, some of you may come to that conclusion too!
I just hope it helps some of you on your journey!
In this video Trevel and I discuss some correspondence we've had from people we have subsequently helped and supported.
In one case this involved a person whose company provides security staff to local authority benefits offices and the questions was asked: "Do you have anything official from the SIA or yourself that outlines How to deal with an Incident keeping Social Distancing? We work for the local council and I have staff in buildings where people attend for benefits etc. As I’m sure you are aware, they turn up under the influence of some form of substance and are not very cooperative. As a result, they have to be ejected from site."
In another case someone works for a healthcare trust and has been told that pmva training has to be delivered because it is classified as "Business Essential".
I hope you find this useful and as usual, we would welcome any comments below.
My name is Mark Dawes and I have a message for every world leader, every leader of faith, all the media, and all of the great thinkers of our current modern age, so please bear with me on this one.
We are living in unprecedented times right now. We've never been through anything like this before, but we will come out the other side.
But while this is going on, there is a wave of negativity happening out there and it's taking people down a path of despair, anxiety, worry and fear. And that path can only lead one place. It's going to lead to a pit of deprivation and a pit of loss.
Now I'm asking all the great thought leaders of our age, Bob Proctor, Joe Vitale, Tony Robbins, Dean Graziosi, and the rest of you out there.
I want you to join forces with the world leaders on this planet and the leaders of faith and the media and everyone else out there, just like Napoleon Hill did in 1933 with Franklin D Roosevelt to get America out of the greatest depression that this world had ever seen.
I believe that with your leadership, with your knowledge, with your expertise, we can actually build the greatest mastermind that this planet has ever seen.
And the reason that is needed right now is if we don't change people's mindsets, if we don't have the world's greatest mastermind to change people's mindsets, to take them upstream, on a mission to be more positive, to have more hope, to actually use that three and a half pounds of infinite intelligence between their ears properly with a DEFINITIVNESS OF PURPOSE and with a PLAN OF ACTION, then the fallout from this pandemic is going to be far worse than the pandemic itself. It will take us into a global recession and depression.
So I'm asking once again for all the world leaders to engage with all the leaders of faith, I want the media to get behind this and I want our great thought leaders, Bob Proctor, Joe Vitale, Tony Robbins, Dean Graziosi, and if I've missed anyone out, please forgive me, but I'm doing this live, so I'm just trying to remember everyone as I go along.
I want you all to engage and get this MASTERMIND together because I want the press to stop focusing on the negatives of this.
We need hope. We need inspiration. We need leadership like never before.
And if we all get behind a common cause to fight a common enemy, and that enemy being negativity, I believe we can change things for the better and come out of this far better people than what we will do if this doesn't happen.
So please, please someone lead this. Someone make this happen.
I woke up to a post this morning that said: "Cried this morning. Why? Self doubt hurts. It's scary. I need a life coach. And then I need to become one". I hope this helps them.
hashtag#selfesteem hashtag#selfconfidence hashtag#selfdoubt
These are the words of Viktor Frankl and it is a question he used to ask his patients who came to se him who were suffering from a multitude of torment and from their answers he would find their reason for living
And Viktor Frankl was well qualified to ask that question as a therapist because he had survived the holocaust as a long term prisoner in Nazi concentration camps where his existence as a human being was stripped bare and where he also lost his father, mother, brother and wife to the camps or the gas chambers.
He believed that our ultimate human freedom was the ability to choose one’s attitude in any given set of circumstances.
He wrote a book called ‘Man’s Search for Meaning’ and I would highly recommend that you read it.
I hope the helps you.
I have been getting asked a lot about my views on staff donning ppe so that they can restraint patients/service users, etc.
But what some people don’t realise is that when you introduce PPE into the equation you also introduce additional hazards that must be controlled.
That is what this video is about.
I hope it helps and please feel free to leave any comments below.
As you know I have been putting out risk assessment information relating to Covid 19 and Physical Restraint in lieu of anything that may or may not be forthcoming from Public Health England and you can access that resource on our website if you haven’t done so already.
However, I am also seeing another worrying trend, and that is risk assessments being done to justify something that staff shouldn’t be doing, and that is not the purpose of a risk assessment.
Now many of you know me, you read my stuff, watched my videos and many of you have trained with me or are coming to train with me so you know my values and what I stand for. If you want to come out of this situation you’re going to need help and I’d like to be that help.
Yesterday I put out an offer for a Level 3 Risk Assessment Award Course, which will teach you how to do risk assessments which will help you safeguard your business, keep you and your family safe, reduce the burden on the NHS, Care and our other emergency service hero’s whilst helping you protect yourself from prosecution.
What I’d like you to do is enrol on that course.
But even if you don’t check it out, listen to the video on the web-page and read the entire page. It may be the best investment you make today and possibly this year.
Here’s the link – NFPS Level 3 Risk Assessment Course
Our brains are designed to protect us from things that can harm us, so they are designed to seek out what threatens our safety and make us aware of that threat.
And let’s face it, there is an abundance of things for our brain to choose from that will create fear, anxiety, worry and anger, because it is readily available all around us.
And Anger and fear are the two primary emotions that can destroy your life. They can destroy your business, your relationships with others and also your health.
But there are also so many positive things available to us if we only took the time to look for them. Things we can be grateful for and that make us happy.
It just takes a bit of training to learn how to focus on what you want as opposed to what you don’t want.
Don’t be a victim of your own outdated brain!
Warning: The story you tell yourself inside your head can be sabotaging your future and your health.
This is why it’s so important to tell yourself the right story
You are (right now) telling yourself a story inside our heard, but is th the right on?
The wrong story can have a seriously negative effect in your life and also in your health.
This podcast explores why it is so important for you (and your family) to tell yourself the right story.
We are all living in an unprecedented time, but even so, you have absolute control over what you choose to say to yourself inside your own head.
I hope this helps you!
This is really REALLY IMPORTANT, so please watch all of the way through and if you feel that it may be of benefit to anyone to keep themselves safe, feel free to share it.
Not many people know about this!
I have had a call this week and during that call the person told me that a representative from a training company has allegedly told them that they are the only NHS Approved Training Provider who are approved to deliver Restraint Training to the NHS. And no, I’m not making it up!
Trevel Henry is a good friend and a very experience Expert Witness on the use of force as well having been a trainer for many years now.
In this podcast we discuss the issues relating to the use of physical restraint in the current pandemic situation in an open and frank way.
We also discuss the problems staff face if they should fall out of date by not being able to attend a refresher course and how that can be addressed.
The current coronavirus situation has been devastating for a lot of businesses with courses and jobs cancelled with no short term solution.
Many business owners are very worried that their businesses may not survive the Governments twelve-week period of ‘social distancing’ and ‘self-isolation’ ….. but, there are opportunities that you can take advantage of if you apply yourself and think differently to those who are panicking.
FREE Book - 'Traffic Secrets' - You can grab your copy of Russell Brunson's New Book by clicking here - Free Book - Traffic Secrets.
This is about a care home, a residential care home, it's not a secure care home, and in this particular care home, they've got a service user that started to exhibit some quite extreme behaviour.
Now this only just started to happen, but what this service user does is he leaves the home and goes to a bridge and threatens to jump off the bridge into fast moving traffic.
So someone rang me up and said:
"What do we do about this because we're concerned about the advice we've been getting?"
This podcast covers the advice I gave them.
How liable are you if an inspectorate gives you illegal advice, which you feel pressurised to implement (due to the inspectorate possibly threatening to impose sanctions against your company) even if you know it will increase the risk to your staff and service users? This podcast answers that question.
This podcast is about vicarious liability and how it can affect you as a trainer, a training company and a organisations who may be commissioning training from a trainer or training company.
For example, who would be liable if an organisation commission an outside agency to deliver physical restraint training and the trainer (who the staff had no option but to go to) injured a member of staff on a course? Would it be just the trainer who is liable, or the training company or would the organisation who commissioned the training be liable?
Also, who would be liable if a company had a ‘no restraint’ policy and staff were instructed not to intervene to protect a patient or service user who was smashing their head against a wall?
And what about staff safety. Who is liable if staff are told that they cannot defend themselves if they are likely to be assaulted at work? Would it be the person who gave the instruction or the company who employed the person who gave the instruction, even if the company wasn’t aware that such an instruction had been given?
This is the second interview that I have done with Trevel, where we discuss the issues of the Non-Delegable Duty of Care, Vicarious Liability and how that applies to training providers who sub-contract training and to organisations who commission training from training providers (as well as loads of other stuff!).
This is an interview that I did with Trevel Henry.
Trevel and I have known each other for many years and between us we probably have around 60 years experience (God that makes us sound old) in this industry so we'd thought we'd get around to doing a video together.
In this video we discussed lot of topics related to the use of force and violence in the workplace such as: No restraint/hands-on policies, staff training, Common Law, the Health and Safety at Work Act, staff training or lack of, whistleblowing, the basket-hold and single-person restraint, etc.
We also talked about some of the 'mad' things that we and other trainers have been told by staff that they say they have been told by other trainers and even managers in their workplace.
If any of you listening this want to contact Trevel then you can do so directly using this emato il - firstname.lastname@example.org
Why Do We Help So Many People?
The short answer to that question is because we like to. Simple really.
Also, many years ago I was told that you had to give before you could expect to receive and that has always stayed with me to this day.
But this is not just my thinking. This is the thinking of people far greater than me, such as Zig Ziglar, the Dali Lama, Vicktor Frankl, Napoloeon Hill, and many others.
But it is a simple strategy. If you want to be successful, help others succeed.
13 Tips To Help You Become More Confident
I regularly meet people who tell me that they would love to this or that, but that they lack the confidence to do it, and this narrative holds them back, because they are already confident at doing certain things, but they over-generalise the 'I don't have the confidence' story into certain areas of their life.
So, I have put together 13 simple tips that anyone can use to help them increase their confidence.
And if you want to find out more about how we can help you improve your confidence on our instructor courses then check us out at www.nfps.info.
PS: and please feel free to share!
Knowingly Recommending Equipment That Is Not Fit For Purpose
Who would be liable in an organisation is a trusted person was intentionally bringing in equipment that was not fit for purpose, in other words, it has not been industry tested or medically reviewed, and was, therefore, breaching Section 6 of the Health & Safety at Work Act 1974?
The short answer is that the company would be vicariously liable, which for means that the person bringing the equipment in, is not just acting dishonestly, but also (in my humble opinion) acting negligently and potentially fraudulently.
It is also a betrayal of trust and a conflict of interest and it could potentially lead to someone being injured, that would highly likely not have happened if they had used the equipment that was fit for purpose.
I'd be interested in your comments!
What would you do as a trainer if a learner turned up on your physical intervention training day and they disclosed information to you about themselves that led you to believe that they weren't fit enough to do the training or capable enough to do the training but you were being told that you had to train them anyway?
This year we are going to be running FREE Coaching and Mentoring sessions for all of you who have already and are going to be training with us in 2019. This is in addition to training, as we have found out that some people need more than a training course. They need motivation, help and support, so we have responded to that by running these FREE Coaching and Mentoring sessions. To find out more, listen to the podcast.
The September 2018 Update from the Security Industry Authority has caused a bit of confusion in relation to one of the articles which stated: "For best practice we recommend that security operatives should only use the techniques that they have been trained to use as part of their SIA-linked training on physical intervention", so I have been in touch with the SIA who has issued me with a statement via email that should put everyone's minds at ease.
What we believe and why we believe is integral to who we are and how we function as human beings. But what are beliefs, and why are we so easily fooled into believing things to be true when they are not? This episode explains what beliefs are, where they come from and how they affect us.
Yesterday I did a podcast entitled 'Complicating the Uncomplicated' and today I want to follow on from that with this podcast entitled 'Strategic Blindness, Situational Awareness, Dr Hadiza Bawa-Garba and Physical Skills Training', because it adds more weight to the argument that teaching physical skills in a complex manner only adds to the cognitive workload of the learner, increases the margin for error to occur which in turn increases the risk of injury, serious assault and even death.
In this episode, I'm also going to draw on the findings in the recent court appeal case of Dr Hadiza Bawa-Garba, as there are some interesting insights in this case that highlight the failings of a system as opposed to the failings of the individual.
Today in many physical restraint/physical intervention and disengagement/breakaway systems, many techniques are taught in way that seems designed to 'complicate the uncomplicated'.
And what I mean by that is a system of teaching is employed that breaks the technique down into each component part which is then taught within a complex system of instruction making it hard for the learner to learn, remember and recall the techniques when needed, especially when put under pressure.
This increases the margin for error and thus the risk of someone being hurt, seriously injured, or even killed.
So, my question is, why do organisations use training providers that use these systems to deliver a system of techniques that are highly probably designed to fail, to their staff?