Cleaning The Built World - For Property Managers And Cleaning Executives

In this episode of Cleaning the Built World, Jeffery B. Paggett, Senior Manager at JLL gives an insider's look at what one of the world's largest property management companies expects from their building service providers. We're discussing how to communicate with BSCs, manage scope changes, measure performance, and more.

“How do I succeed and thrive in the new reality that my facility services organization is facing?” 

The answer for many companies starts with a culture of change management, collaboration, and adopting new technologies to pass value on to your customers. 

In this episode, Mero’s Co-founder Nathan Mah chats with Jason Lee, Director of Special Services at The Budd Group, an innovative facilities services organization with over 4,000 employees. The company has taken major steps to adapt to the new normal of cleaning.   

Join us to learn more about how The Budd Group is navigating this new landscape, including the strong values that have made their company resilient and adaptable, embracing change management, working with technology for better results, expertly managing their supply chain, and implementing a concierge level of cleaning. 

Many take commercial cleaning for granted, treating it like a commodity that everyone can do.

We don’t.

From managing hundreds of employees to meeting more demanding standards while struggling with razor-thin margins,  this business requires deep experience and skillset - especially when things are changing fast.

This episode of Cleaning the Built World looks at how George Boutsalis, VP at Impact Cleaning Services, steered his team to stay ahead of the game.

George delves into the importance of relying on data-driven decisions, the need to champion new technologies, and how to align incentives with clients to drive change and improve performance.

Tune in to get a peak under the hood of a multigenerational family-owned business and insights from an executive with 17 years of experience.

The proliferation of IoT devices means building owners and property managers have to go beyond physical measures to keep tenants safe - they have to consider cybersecurity programs as part of their building safety.

In this episode of Cleaning the Built World, Nathan Mah, Co-founder at Mero is joined by cybersecurity expert and founder of K Tech Labs, Harsha Vachher.

From employee training to vendor standards, we discuss the various measures that can be taken to safeguard building systems and networks against threats. We also touch on the importance of performing security risk assessments before deploying new technology, as well as the potential vulnerabilities of IoT devices and how to mitigate them.

Don’t want subpar cleaning results and a lackluster culture to cost you customers, revenue, and staff?

Shift to evidence-based cleaning. Measure, share, and improve continuously based on objective data.

In this episode of Cleaning the Built World, Nathan Mah, Co-founder at Mero, sits down with industry veteran Mike Sawchuk, an operations and sales leader with over 30+ years of experience in the cleaning industry.

Mike shares his insights on how to pinpoint and solve the root causes of your cleaning problems, implement effective cleaning verification and validation, and hire the right people for the job. This episode is a must-listen for those not satisfied with the status quo.

On the fence about IoT or smart building technology? Tired of information overload or need clarity on your goals?

Large organizations with established brands like Rogers offers people on the fence a way to cut through the noise and proactively develop and implement a plan unique to their situation.

In this episode of Cleaning the Built World, Nathan Mah, Co-founder at Mero is joined by Adam Burley, Senior IoT Manager at Rogers Communications, to discuss how to get started with IoT deployments in a way that’s secure, scalable and that fulfills concrete objectives.

Which technologies actually work for commercial cleaners?

In this inaugural episode of Cleaning the Built World, Nathan Mah, Co-founder at Mero is joined by Christopher King, Senior Vice President at Hallmark Housekeeping Services, to discuss the challenges of variable occupancy levels, which technologies to adopt to help with labor shortage, and how to boost efficiency without compromising on employee experience. 

Find out:

• What to look for in technologies that generate ROI 
• How occupancy data boosts cleaning efficiency 
• How technology can help during this period of labor shortage