Potty Talk LIVE - The Show for Plumbing Business Entrepreneurs
By Richard Behney
The talk show for Plumbing Business Entrepreneurs where we take it into the trenches, the crawlspaces, basements, kitchens and baths all around this big, beautiful world of ours to talk the BUSINESS of plumbing. It's a FLUSHING good time!
Does it seem you are babysitting your plumbers more than managing them? 🤦♂️🤦♀️ It's probably your fault. 😭
In this episode of Potty Talk LIVE, Richard and Laura share how to create a team of professional plumbers and stop the babysitting! 😉👍
If you own your own plumbing business, do you think you're still a plumber? 😎😎 The answer might surprise you.
In this episode of Potty Talk LIVE, Richard and Laura talk about the mindshift you must make to have a successful plumbing business. 🔄👍
There is a right way and a wrong way to handle bad reviews. 👍👎 Wanna know what they are?
Tune into this edition of Potty Talk LIVE where Richard and Laura review the best and worst ways to handle bad reviews for your plumbing business. 😉💬
Do you hate the idea of selling? 😡🗯️
Then you're gonna LOVE this episode of Potty Talk LIVE!
Join Richard and Laura as they share the secret to increasing sales with your plumbing business without selling! 😍👊
So you've got your weekly tech meetings planned, GREAT! 📆
Now...what do you talk about? 💬
Find out in this edition of Potty Talk LIVE as Richard and Laura share the "do's and don'ts" for having successful employee meetings for your plumbing business. 😀👍
Think your CSR needs to know something about plumbing to effectively answer plumbing service calls? ☎️☎️
Think again! 😜
In this edition of Potty Talk LIVE, Richard and Laura show you why it's best to be clueless when answering the phone. 📞🤗
Do you ever feel like you want to give up on your plumbing business? 😭😭
Join the club!
In this edition of Potty Talk LIVE, Richard and Laura share how they almost "threw in the towel" and why they're glad they didn't. 🙃👊
"Were you as happy and calm as a couple when you did own a plumbing company?" 😅💗
In this Potty Talk LIVE episode, Richard and Laura "get real" and answer this question that was posed to them after last week's show. 😜🙌
Are you Google verified? Do you know WHY you should be? 💻🔍
In this edition of Potty Talk LIVE, Ryan Kettering, President of DP Marketing, joins Richard to give you the latest updates of Google Local Services and why it's important to your plumbing business. 👍🙌
Wanna find out how to have an HR department without the expense of hiring an HR Manager? 😍😍
Then check out this edition of Potty Talk LIVE! Ryan Kohler, President of ApplicantPro, joins Richard to show you how you can look like a big company without the big company expense. 💸💸
Not sure how to transition from new construction work to service? 🔨😭
Then don't miss this "Cool Cat" edition of Potty Talk LIVE! Darrell Whitaker of Inception Plumbing joined Richard to discuss how he went from all new construction to serving residential customers. 😎🎉
Not sure how piece-rate pay works? 😨🙃 Then this episode of Potty Talk LIVE is for you! 🙌
Join Richard as he shows you how to pay your plumbers piece-rate and why it's the best for them AND your plumbing business. 👊👍
Does it seem like you are hearing more No than Yes? 😭😭
There's a reason for that.
Find out in this edition of Potty Talk LIVE where Richard reveals the REAL reason your plumbing customers are saying no. 🙃⚡
This information will save your plumbing business and get it on the road to success! 🤗🎉
We're back in the saddle again in our new studios in Florida! 🏖️😎
Join Richard on this edition of Potty Talk LIVE as he poses the question: Are you making these huge mistakes with your plumbing business? 😜😱
Here's a hint...You probably are! 😭
Plumbing business owners ask all the time, "How much should I discount?" 🤔🤔
In this Workshop edition of Potty Talk LIVE, Richard shared his secrets on how to offer discounts 🤗 AND increase your average ticket. 😱💸
Don't miss it!
Being obsessed is the key to your plumbing business. What should you be obsessed with? 😜😜
Find out on this edition of Potty Talk LIVE as Richard dives into helping you determine if you are obsessing about the right things. 👊👊
Want higher job tickets but hate to sell? 😍😍
Join Richard on this special edition of Potty Talk LIVE as he shares the secret to making it easy for your plumbing business customers to buy more from you. ⚡⚡ HINT: It's not about "selling." 😜
Google is reporting huge upticks in searches for plumbers. 😱😱 What does this mean for you?
Find out on this Power Tools edition of Potty Talk LIVE as Lorne Sederoff of SearchKings joins Richard to share their findings and how you can take advantage of this game-changing trend. 😜⚡
Think you've just been handed a big bag of lemons? 🍋🍋
Ron Blevins & Angel Blevins, owners of Pristine Plumbing ("The Pros in Pink"), join Richard on this Potty Talk LIVE episode and share how they're making (pink) lemonade out of lemons! 🤗🤗
Don't miss it!
Think the climb to success is too steep? ⛰️⛰️
Join Richard and special guest, Lance Ball, owner of Aspen Mountain Plumbing in Rock Springs, Wyoming, as they discuss how Lance has taken Aspen Mountain Plumbing from the valley to the plumbing business summit! 🧗♂️⚡
Looking to change the state of your plumbing business? 😎😎
Then join Richard on this edition of Potty Talk LIVE as he shares what changes he made in his plumbing business to go from down and out 😨 to up and coming! ⭐⚡
Looking to grow your plumbing business? 🤗🤗
Join Richard and special guest, Larry Enright, founder of SkyBoss, on this Power Tools edition of Potty Talk LIVE and learn how having the right "tools" for the job makes all the difference. 🔨🔨
What's the best method to pay your plumbers? 💸💸
Find out in this Workshop Edition of Potty Talk LIVE where Richard shows you how to pay your techs so that they win, you win, and your customers win. ⭐⭐ Win, Win, Winning! ⚡🙌
Wanna know how to run your business off of one number? ⚡⚡
Tune into this Workshop edition of Potty Talk LIVE where Richard will share with you the only number you need to know to have a successful and very profitable plumbing business. 👍👍
Are you freaking out your customers? 😱😱
In this Workshop edition of Potty Talk LIVE, Richard explains that if you're charging time and material for your plumbing business, you could (and probably are) losing customers AND money! 😨⚡
Have trouble finding plumbers for your plumbing business? 😭😭
Then check out this episode of Potty Talk LIVE where recruiting expert, Jessica Giambrone of ApplicantPro, joins Richard and they'll share how to make sure you have plumbers lining up to work for you! ⚡⚡
Do you know what your business needs you to charge so that you not only survive but grow AND make a profit? 😱😍
If you’re like most plumbing business owners, probably not. 😭😭
In this Workshop edition of Potty Talk LIVE, Richard went through how to determine what your TRUE Hourly Rate should be and how to get your customers to pay it! 💸💸
What can Southwest Airlines teach you about your plumbing business? ✈️✈️ Plenty!
Join Richard on this Workshop edition of Potty Talk LIVE, as he discussed how Southwest perfected the essential 3 P's (Purpose, People, Process) and how you can learn from their example. 🙃👍
Not sure how to schedule your jobs to maximize efficiency? 👍👍 Then you don't want to miss this Power Tools edition of Potty Talk LIVE!
Larry Enright ("The Boss"), owner of SkyBoss, joined Richard to discuss his strategy for scheduling as well as how easy it is to do in SkyBoss. 📆🤙
Don't you just love customers who call in to complain about the price AFTER the job has been completed? 😡😡 Probably not.
On this Workshop edition of Potty Talk LIVE, Richard shared tips and strategies on how to turn complaining customers into Raving Fans! 🎉⚡⭐
Are you OBSESSED with your customer's experience? 🤗🤗
On this workshop edition of Potty Talk LIVE, Richard revisited an old interview of the Amazon Founder, Jeff Bezos, in which he stated, "Internet, Schminternet. It's all about the customer experience." ⭐⭐
What about you? Is your plumbing business customer-focused? 😎
The Boss 😎😎, Larry Enright, President of SkyBoss, joins Richard on this Power Tools edition of Potty Talk LIVE to share how SkyBoss will not only get you organized, but best serve your customers at the same time. 🙌😆
How do you create your own destiny? ⭐⭐
Join Richard on this episode of Potty Talk LIVE where he shared how you can create your own conditions in your plumbing business so when the storms hit, 🌩️🌩️ it's just "rain." ☂️☂️
The Lovely Laura 😍😍 joins Richard in this Plumbing Power Couples edition of Potty Talk LIVE to talk about how to take your plumbing business to the next level in the new year! ⚡⚡
Ring in the new year 🥂🥂 with a fresh 2020 vision! 🎉
Where do you want your plumbing business to be this time next year? 🙃🙃
In this episode of Potty Talk LIVE, Richard shares an action you can take RIGHT NOW 👊👊 to change the direction of your plumbing business and achieve the success you desire. 🤗👍 Don't miss it!
What does an abandoned piece of luggage 💼💼 at an airport have to do with your plumbing business?
In this edition of Potty Talk LIVE, Richard shared a recent incident that happened at an international airport ✈️✈️ that reminded him of a remarkably common mistake many plumbing business owners make. ⚡⚡
Tune in to hear all about it!
There is one thing that will never change and that is that Google is ALWAYS changing! 🤣🤣
Yaz Sinan with SearchKings joins Richard on this edition of Potty Talk LIVE to discuss the recent changes Google Local Services has made and how it affects your plumbing business. 👍👍
What's new with SkyBoss you ask? LOTS! 🤩🤩
In the edition of Potty Talk LIVE, Larry Enright and Brian Wells of SkyBoss join Richard to discuss a few new features that will raise your plumbing business to the next level! ⚡⚡
Do you really need to know your average ticket, monthly sales revenue, profit percentage, and KPI's? 😐😐 Yes...and no.
Richard explains which number is vital for you to know to determine the health of your plumbing business. ⚡⚡
Having trouble finding good plumbers to grow your plumbing business? 😭😭 It's easier than you think.
Jessica Giambrone, recruiting expert, joined Richard on this special edition of Potty Talk LIVE and showed how easy it is to ABR (Always Be Recruiting)! 👊👊
Are you a slave to your plumbing business or a free man? 😨😨
In this Workshop edition of Potty Talk LIVE, Richard unwraps how to ensure that, as a plumbing business owner, you know true freedom when it comes to your plumbing business. 👍👍
Larry Enright, the founder of SkyBoss, joins Richard on this edition of Potty Talk LIVE! 👊👊
Larry and Richard share some of the biggest mistakes they see plumbing business owners make. 😵😵 You won't want to miss it!
What is the race that you do NOT ever want to win? 😵😵
Find out in this Workshop edition of Potty Talk LIVE where Richard talks to plumbing business owners about how to make sure they don't even enter this race. 👍👍
Getting REAL online reviews is essential to your plumbing business, but it has to be done the right way. 😉😉
Matt Benton joined Richard on this Power Tools edition of Potty Talk LIVE and discussed what's new at Real Time Reviews and how this can help YOU. 👏👏
Do you know what the most important form of advertising is? 🙁🙁
In this Plumbing Power Couples edition of Potty Talk LIVE, Richard and Laura shared an experience that Laura had recently at their health club, which spoke volumes about how to NOT get new clients 🤯😡 and how to actually repel people from using your service. 🛑🛑
Managing a team of plumbers keeps you busy, but busy with what is the question. 🤔🤔
In this Workshop edition of Potty Talk LIVE, Richard layouts out the Three Stages of Team Management when it comes to your plumbing business. 👍👍 If you're a plumbing business owner, you won't want to miss this episode! 👊👊
Larry Enright, Founder of SkyBoss, joins Richard in this Power Tools edition of Potty Talk LIVE. 🔨🔨
Larry will be sharing some new features of SkyBoss that plumbing business owners are gonna LOVE! 😍😍 Definitely game-changers! 👊👊
What's "T"? 🤔🤔
Find out in this special edition of Potty Talk LIVE, as Richard shares how he found out what his number was (here's a hint: it was WAY too low 😳😳) and what he did to fix it. 👍👍
Great advice for all guys, but especially his plumbing bros out there to help them get focused on their plumbing business game. 😎👊
Hey Plumbing Business Owners! Wanna know how to push through a low time and come out on top? 👊👊
Patrick Leonard, owner of Plumbing Professionals in Birmingham, Alabama, joins Richard in this Cool Cat edition of Potty Talk LIVE! 😎😎
Patrick will talk about how he set high goals for August and pushed through some difficult times to end CRUSHING those goals! 🔥🔥 Come find out how he did it!
Not knowing how to divide and conquer cannot only be frustrating to each other, but can frustrate your plumbing business even more. 😤😤
In this Plumbing Power Couples edition of Potty Talk LIVE, Richard and Laura share the secrets on how to get the most POWER for your plumbing business. 👊👊
Ron & Angel Blevins, owners of Pristine Plumbing in Indianapolis, IN, join Richard on this Cool Cat edition 😎😎 of Potty Talk LIVE to discuss the recent re-branding they went through and how it has revitalized their plumbing company. 🎉🎉
Many plumbing business owners never make the mental transition from being an employee to being a CEO. 😭😭
In this Workshop edition of Potty Talk LIVE, Richard shares the secret to never acting like an employee again. 👊👊
(Jim's connection starts out a bit rough, but it gets better and he drops some BIG nuggets of gold!) Jim Eichenser of Tri-D Plumbing is Richard's special guest on this Cool Cat edition of Potty Talk LIVE! 😎 And if ever there was a Cool Cat, it is Jim!
Come join the show and find out why Jim is a super "NIFTY" guy! 🤙🤙🤙
Wanna have pre-built Facebook posts that automatically post to your business page? 😍😍
Then you won't want to miss this Power Tools episode of Potty Talk LIVE! Paul Stinemetz of Trenchless Marketing, Inc. joins Richard to discuss how their new product, Real Time Social, and how it has eliminated the needless worry of having to create posts for your Facebook Page. 👏👏 The posts are already built waiting for you inside the platform! 🤯🤯
Gremlins 👹 attacked the equipment for today's Potty Talk LIVE so our scheduled guests, Ron & Angel Blevins of Pristine Plumbing, were not able to join us. 😪
BUT, Richard punted and did a great show on the importance of branding!
Ryan Kohler, President of ApplicantPro, an online hiring solution for plumbing companies, joined Richard on this Power Tools edition of Potty Talk LIVE. 🎙🎙
Ryan shared how easy it is to attract, find and hire quality plumbers. 😍😍
If you have trouble finding great plumbers, this episode is for you! 👊👊
It's a special 200th episode of Potty Talk LIVE! 🎉🎉
How did it all begin? Why did The Lovely Laura originally HATE the show? 😂😂And what's in store for the next 100 shows? 🤫🤫 Find out in this special 200th episode of Potty Talk LIVE! 👊👊
How do you get your customers to leave you a GREAT review? 🤔
In this Power Tools edition of Potty Talk LIVE, Taylor Benton, COO of Real Time Reviews, discusses how to make sure your customers ALWAYS leave you an outstanding review! 👊👊
The LADIES are in the HOUSE! 😍😍
Jody Enright, "Mrs. Boss", joins the Lovely Laura in this Power Tools edition of Potty Talk LIVE 🎙🎙 to discuss how to grow a plumbing business empire 👊👊 AND a strong marriage all at the same time. 🎉🎉
Do first impressions really matter for your plumbing business? 👀👀
Find out on this Power Tools edition of Potty Talk LIVE!! 🎙🎙
Dan Antonelli, President of KickCharge Creative, joins Richard to discuss why having a memorable and professional logo matters more than you think.
Owners of P.S. Plumbing Specialists in Amarillo, Texas, BJ & Christy Tijerina join Richard on this special Cool Cat edition 😎😎 of Potty Talk LIVE.
BJ & Christy talk about how they are working together to build their plumbing business empire. 👊👊
Due to technical difficulties, the representative from Trenchless Marketing was unable to join the show and Richard forged ahead and asked the question "Are you fishing for whales or minnows?" Turns out, most are fishing for minnows when they THINK they are fishing for whales. Check out the show.
Do you chase money? 💸💸 Do you mail invoices to your customers? 📬📬 Do you allow your customers to pay later? If so, then “you gonna die!” ☠️☠️
In this Workshop edition of Potty Talk LIVE, Richard discusses why it is crucial to your plumbing business to collect payment after every single job. 💰💰
Working together is fun, exciting, romantic and always stress-free, right? NOT! 😅😅 Being a Plumbing Power Couple comes with its own set of challenges.
In this Plumbing Power Couples edition of Potty Talk LIVE, Richard and Laura discuss ways to meet those challenges head-on and come out stronger on the other side. ❤️👊👊
Setting up and tracking Service Agreements is easy in SkyBoss. 😁😁 Brian Wells with SkyBoss joins Richard for this Power Tools edition 🛠🛠 of Potty Talk LIVE where they'll show you how easy it is to use Service Agreements to grow your plumbing business. 👊👊
So, what's going on with plumbing in Texas? 😳😳 How does it affect you and your business? In this Workshop edition of Potty Talk LIVE, Richard will explore what all this really means and how you can use it to your advantage. 👊👊
Are you advertising online, are you measuring your ‘Return on Ad Spend?’ 🤨🤨
SearchKings President Darryl Margaux returned to Potty Talk Live and talked about how Google Analytics 📈📊 can be used to make sure your marketing efforts are generating a profit. 💲💲
Getting REAL online reviews is essential to your plumbing business, but it has to be done the right way. 😉😉 Taylor Benton, owner of Real Time Reviews, joins Richard on this Power Tools edition of Potty Talk LIVE to discuss the importance of getting reviews and how to get a review from every customer. 👏👏
Don’t know who to trust when it comes to SEO for your plumbing business? 😥😥 Well, look no further!
Matt Benton, owner of Trenchless Marketing, Inc., joins Richard on this Power Tools edition 🛠🛠of Potty Talk LIVE to share the secrets to winning the SEO game! 🎙🎙
It’s the fastest way to kill your plumbing business. 😲😲 In this Plumbing Power Couples edition of Potty Talk LIVE, Richard and Laura discuss the hidden plumbing business killer. 🎙🎙 Join the show to find out what it is! 👍👍
The BOSS is in the house! 😎😎 Larry Enright, the owner of SkyBoss, joins Richard on this Power Tools edition of Potty Talk LIVE! Think you don't need a scheduling management program? Think again! 😲😲 Join the show to find out why! 👏👏
Are you worried about having debt? 😲😲 In this Workshop edition of Potty Talk LIVE, Richard discusses the difference between good debt and bad debt for your plumbing business. 👏👏 You won't want to miss it! 🎙🎙
Do you spend more time focusing on the good or the bad? 🤔😕What you focus on, is what you get. 👏👏
In this Plumbing Power Couple edition of Potty Talk LIVE, Richard and Laura discuss an interesting conversation that Laura overheard in the locker room 😂🤫 and how she knew immediately that it needed to be shared. 👊👊
Do you have your Google Local Services set up? 🤔🤔
If you've answered no to that question, then this Power Tools edition of Potty Talk LIVE is a must-see! 👏👏 Premier Google Partner, SearchKings is Richard's special guest and they will be discussing how missing THIS Google train will put a hurt on your plumbing business. 🖥📣
Having trouble finding and keeping employees? 🙋♀️🙋♂️
Then don't miss this Power Tools edition of Potty Talk LIVE as Ryan Kohler, Founder of ApplicantPro joins Richard to discuss how to have plumbers lining up to work for you! 😎😎
It's a Cool Cat edition of Potty Talk LIVE! Diego Lujan, the owner of Alphalete Plumbing in Colorado Springs, Colorado, is Richard's special guest. 😎😎
Diego will share why he says, "being challenged in life is inevitable; being defeated is optional." 👊👊
Think branding your plumbing business doesn't matter? Think again. 💥💥 Branding expert, KickCharge Creative, joined Richard on this Power Tools edition of Potty Talk LIVE and discussed why image matters. 🤳🤳
Are you willing to do what others have done to be successful? 👍👍
On this special edition of Plumbing Power Couples on Potty Talk LIVE, Richard and The Lovely Laura share what it REALLY takes to 10X your life and create the life of your dreams. 🏆🏆
Most aren't willing to do what it takes. Are you? 👊👊
Are you keeping track of your customers on post-it-notes, scratch pieces of paper or even your phone's contacts?📝📝 How's that working for ya? 🤔🤔
There's a better way! Join Richard on this Power Tools Edition of Potty Talk LIVE where he talks with Larry Enright, CEO of SkyBoss, as they discuss how to improve on the post-it-note system. 👊👊👊
Why are lies so believable? 🙄 Deep down inside we know they're not true, but it's so easy to convince ourselves they are. 🤥🤥🤥
In this Workshop edition of Potty Talk LIVE, Richard asks the question, "Are you believing lies that are hurting your plumbing business?" 🗣
Darrell Whiteaker, owner of Inception Plumbing in Sugar Creek, MO, joins Richard on this Cool Cat edition of Potty Talk LIVE. 😎😎
Darrell will share how he is preparing for growth by putting procedures and systems in place that will allow him to scale. 📈📈
What is this new thing called Google Verified? 🤔🤔 Find out on this special Workshop edition as Richard talks with Google Premier Partners, SearchKings and learn why it's a MUST that your business not miss the boat on the latest Google trend! 💻💻
Are you ready to IGNITE your plumbing business? 🚀🚀🚀
BLAST OFF! The Plumbing Business Success Academy has launched! 💥💥 The ONLY online training platform for plumbing entrepreneurs, teaching the BUSINESS of plumbing (Did I mention it's the ONLY!!!)!
Join Richard on this special Potty Talk LIVE to find out how you can get a hold of a HUGE 90% Savings to the Plumbing Business Success Academy! 🤩🤩 This is a MUST-SEE episode if you're SERIOUS about your plumbing business! 👊👊👊
In this Cool Cat edition of Potty Talk LIVE, Richard talks with Patrick Jorge Besinga, owner of Works Plumbing & Rooter, Inc. in San Francisco, California.
Patrick recently went through a major brand overhaul for his business 🤩🤩 and will be discussing the process he went through and how it has skyrocketed his business! 🚀🚀
Larry Enright, CEO of SkyBoss, a Field Management Software Company joins Richard on this Power Tools edition of Potty Talk LIVE. 🎙🎙
Larry will discuss how he went from a plumbing business owner to creating the premier field management software for plumbing businesses. 🤩
Are you in a slump? 😫 Do you feel like your plumbing business is going to be the death of you? 💀 Do you question why you even started it in the first place? 🤯 Then this Workshop edition of Potty Talk LIVE is for you!
Richard will be sharing the 3 things you can do right now to break the streak and re-ignite your passion! 🙌👍
Do you like "doing your own thing" yet feel alone at times like you are different from your friends and family. 👍👍You may be an "eagle".🦅🦅
In this Plumbing Power Couples edition of Potty Talk LIVE, Richard and Laura share how behaving like an Eagle is good for your plumbing business. 🙌🎙
So what in the world are Google AdWords and why should I care? 😳Oh, you should!
Join Richard on this Power Tools Edition of Potty Talk LIVE, as he asks this important question to Google AdWords experts, Zak & Yaz of SearchKings. 💥💥
Does it often seem that your plumbing company is more of a BUSY-MESS than a BUSI-NESS? In this 127th episode of Potty Talk LIVE Richard Behney, The Million Dollar Plumber shares 3 keys that will transform your busy-mess into the busi-ness you desire.
Patrick Leonard, Owner of Plumbing Professionals in Hoover, Alabama joins Richard on this episode of Potty Talk LIVE! 👊👋Patrick and Richard will be discussing how Patrick is poised to have a $1 million dollar business 💲💲💲 by the end of the year! 🤩
In this special New Year's Eve 🎉🎉 Plumbing Power Couples edition of Potty Talk LIVE, Richard and Laura look into the future 🔮 and predict where your plumbing business will be on the eve of 2020!
They share how you can make 2019 your BREAK-OUT YEAR! 👊👊👊
In this special CHRISTMAS 🎄 edition of Plumbing Power Couples on Potty Talk LIVE, Richard and Laura are in a gift-giving mood and share the 3 gifts you can give to yourself, your marriage and your business! 🎁🎁🎁
Richard's guest, Nick Scuderi, owner of All-Star Plumbing & Maintenance in Lake Charles, Louisiana shares on this episode of Potty Talk LIVE, the good, bad and ugly of how he built his $2 million plumbing business from the ground up.
It's been said that the grass is always greener on the other side of the fence, but is that true? 🌱🌱🌱
In this Plumbing Power Couple edition of Potty Talk LIVE, Richard and Laura weed out that myth and reveal the real truth. 👀
😵😵😵If you have a plumbing company and your online marketing is overwhelming, you gotta catch this episode of Potty Talk LIVE!!
Tony Gee of Strictly Plumbers, specializes in working with Plumbing & HVAC companies with online marketing. He will certainly be dropping value bombs!💣💣💣
Keith Hunt, owner of Plumbs Up Plumbing and Drains in Orangeville, Ontario, Canada joins Richard on this episode of Potty Talk LIVE! Keith is all about branding and supporting his community. Find out how he consistently gets a THUMBS UP for Plumbs Up!
Richard talks with Armenian immigrant, John Akhoian who built his plumbing company, Rooter Hero, from one truck to a multi-truck, multi-location covering California and Arizona. John shares his "ah-ha" moment that started it all.
Inventor of the DoubleNut Driver, Vincent Long out of Oakland, California is Richard's guest on this episode of Potty Talk LIVE. The DoubleNut Driver is a tool that combines two nut drivers that simultaneously tightens two bands on a no-hub coupling.
Ever feel like you're both headed in different directions? This Plumbing Power Couples episode of Potty Talk Live will help you get back on track together!
Join Richard and Laura as they share how they managed to run a successful plumbing business AND have a working love affair.
Watch & Win a Spartan Model 700 Drain Cleaning Machine (a $500 Value) in this special episode of Potty Talk LIVE. Richard interviews Spartan representatives, Eric Boonstra and Mike Sekach to discuss Spartan's products and 75th year anniversary celebration.
Francois "Frankie" Van Wyk, owner of Drop Along Plumbing in Cape Town, Western Cape, South Africa, joins Richard on this episode of Potty Talk Live. Frankie shares how not giving up on his business, he's able to work on his dream and not for someone else's.
Dominic Fowls, plumber and inventor of the Fluxuator in Chelmsford, Essex, UK, joins Richard on this episode of Potty Talk LIVE. Dom shares how he came up with the idea of the Fluxuator and how he got it to market. You can check out the Fluxuator here: https://www.fluxuator.co.uk/
Levi Torres, President of High 5 Plumbing in Denver, Colorado, joins Richard on this episode of Potty Talk LIVE. Levi talks about how he started with his father's plumbing company and went on to start his own company with his wife and are hitting ROCKY MOUNTAIN HEIGHTS!
Join Richard on this episode of Potty Talk LIVE with special guest, Kelley Knight owner of Knight Plumbing LLC in Denver Colorado and learn how getting mad at someone on Facebook got Kelley to start his own plumbing business.
Got internet marketing questions? Get them anwered on this episode of Potty Talk LIVE with Richard's special guest, Darryl Margaux, Co-Founder & President of Search Kings, "Certified Online Marketing Experts".
Vic Poma, Sr. Project Manager for Universal Plumbing in Las Vegas, NV joins Richard on this episode of Potty Talk LIVE and shares "nuggets of gold" learned as a pro football scout, PHCC National Committee Member, and 40 year plumbing professional.
She's called "a mum among men", she's Anne Timpany, founder of On Tap Plumbers, a multi-million pound plumbing company in St. Albans, United Kingdom; and Richard's special guest on this episode of Potty Talk LIVE!
In this episode of Potty Talk LIVE hear how Joe Rhoades, COO & Director of Operations is taking Kinsey Plumbing Services in Georgetown, TX to the next level by focusing on customer relationships and developing a professional plumbing team.
Join Richard on this episode of Potty Talk LIVE as he has not just one Plumbing Outlaw in the house but four; Alex, Jimmy, Bishop, and Mason of Iconic Plumbing. Listen in on how these Outlaws share how they are growing Iconic Plumbing into a multi-state plumbing powerhouse.
Want to know the secret to having a successful plumbing business? In this episode of Potty Talk LIVE; Richard's special guest, Don Workman, owner of Kwik-Fix Plumbing in Jacksonville, FL delivers the gold.
Join Richard as he interviews special guest Ryan Breytenbach, owner of PlumbVac Plumbing out of Cape Town, South Africa. Ryan shares how he went from smokin' in the boys room to starting a successful plumbing business.
Mason Ahrens, owner of All Around Home Services out of Austin Texas is Richard's guest on this episode of Potty Talk LIVE. Mason shares how teaming up with the Plumbing Outlaws and Iconic Plumbing is helping to grow his business.
Join Richard and his guest Codey Burke, owner of Burke's Sewer & Drain Services in Mt. Sterling, KY as Codey shares how plumbing has taken him from highschool dropout to having his own successful plumbing business.
John Achzet, apprentice plumber out of Las Vegas, Nevada, joins Richard on this episode of Potty Talk LIVE! John shares his unique opportunity to visit the White House and talk plumbing with President Trump.
Mark Vedette, Owner of MVP Plumbing LLC in Maricopa, Arizona, joins Richard on this episode of Potty Talk LIVE! Mark shares why it was liberating to start his own plumbing company. And, the importance of making your bed.
Mark Anthony Orozco, plumber out of Dallas Texas, joins Richard on this episode of Potty Talk LIVE! Mark shares his passion for plumbing and how he hopes to find a company that he can grow with and that will invest in him.
Wayne Bettess, owner of The Boiler Installation Company in Luton, Bedforshire United Kingdom joins Richard on today's Potty Talk LIVE! Wayne talks about how not valuing yourself and your trade is a "race to the bottom."
JoHannes Coetzee, Partner of Brotherjack in Johannesburg, South Africa, joins Richard on today's Potty Talk LIVE! JoHannes is my South African plumbing bro to be a guest on Potty Talk LIVE and shared what plumbing is like in his country. Be sure to watch til the end as he shares a GREAT answer to the question, "What's the best advice you've ever been given?"
Thomas Moreno, owner of All The Time Plumbing in Houston, Texas, joins Richard on today's Potty Talk LIVE! Thomas shares he didn't let growing up on the "other side of the tracks" get in the way of starting his own plumbing business.
Michael Orehowsky, owner of 4FastPlumber in Woodbridge, Virginia, joins Richard on today's Potty Talk LIVE! Michael shares what it's like to be a plumber in the DC area and how he deals with the many historic homes and how it affects his business.
Zack Talley, Jetter/Drain Cleaner for Southwaste in Dallas, Texas joins Richard on today's Potty Talk LIVE! Zack talks about how his dad "encouraged" him to get into plumbing and how it helped him as a young gun.
Bishop Flowers, Service Manager of Iconic Plumbing Services, LLC in Mesa, Arizona, joins Richard on today's Potty Talk LIVE! Bishop shares how Iconic Plumbing has created a unique culture that is attracting and retaining the best plumbers in their area.
Mike Wells, owner of M.D. Wells Plumbing Service in Crane Hill, Alabama, joins Richard on today's Potty Talk LIVE! Mike talks about being a third generation plumber and what it was like working for his dad's company and then going out on his own.
Greg Faulkner, Plumbing Department Manager of Plumbing Today in Sarasota, Florida joins Richard on today's Potty Talk LIVE. Greg talks about using his most valuable tool and how it's helping to grow their company.
Mark Carrasco, Plumbing Service Manager of Cathedral Plumbing in Dallas, Texas joins Richard for today's Potty Talk LIVE. Mark drops some major value bombs including some secrets to attracting quality employees and the most important thing you can do to take your business to the next level.
Gina Grundmeier, co-owner of T' N G Plumbing in Dexter, Minnesota and Founder of PayItFoward joins Richard for today's Potty Talk LIVE. Gina shares her passion for helping those in her community who are going through difficulties and where that passion comes from. You don't want to miss this episode!
Jared Cordes, Master Plumber at inteGreen in Pratt, Kansas, joins Richard for today's Potty Talk LIVE. Jared talks about his family's long line of plumbers and his favorite thing about residential service.
Fred Schilling, former Navy plumber, current business owner of Pipeline Plumbing, Building Commissioner for the state of Florida and Vice President of the organization "Plumbers Without Borders", an organization created to connect volunteer plumbing and mechanical tradespersons with organizations committed to increasing access to safe water and sanitation, joins Richard on today's Potty Talk LIVE. For more information about "Plumbers Without Borders", check out their website here: http://www.plumberswithoutborders.org
Join Richard on this crazy episode of Potty Talk LIVE! The scheduled guest was unable to appear on the show and Richard invited anyone from the live social audience to join him on the show and Frank Joseph answered the call! Check out the fun!
Jimmy Espinoza, owner of Iconic Plumbing Services, LLC in Mesa, Arizona, joins Richard on today's Potty Talk LIVE. Jimmy has a passion for taking care of his crew. Watch this interview to hear how he serves his team.
Glenn Murray, the owner of the Facebook Group, "The Plumbers Crack" out of Sydney NSW Australia joins Richard on today's Potty Talk LIVE. Listen in as Glenn relives the story of how he was lucky to have not blown himself up on a plumbing job.
Kevin Nickerson , Partner of Mini Miracles Plumbing, Heating and Air in "White Plains, New York joins Richard on today's Potty Talk LIVE. Kevin shares why and how his plumbing business is not just about plumbing.
Dan Ryan, owner of Ryan Plumbing in Salem, Virginia joins Richard on today's Potty Talk LIVE. Dan shares his experience as a plumber in Boston, Mass as well as Salem, Virginia and the world of difference between the two.
Orville Long, owner of Down The Drain Plumbing in Des Moines, Iowa joins Richard on today's Potty Talk LIVE. Listen in as Orville explains why he thinks "how plumbing looks is as important as that it doesn't leak."
Jeremy Little, owner of Next Level Plumbing in Oklahoma City, Oklahoma joins Richard on today's Potty Talk LIVE. Jeremy shares how he is taking his plumbing career to the next level by starting his own plumbing company.
Craig Blansett, owner of Blansett Plumbing in Fort Benton, Montana joins Richard on today's Potty Talk LIVE. Craig shares how he is not only a master plumber but, by having his own plumbing company he is master of his time.
Andrew Morrill, owner of Easy A's Plumbing and Heating in New Ipswich, New Hampshire joins Richard on today's Potty Talk LIVE. Hear why Andrew loves residential service plumbing. (Apologies for the low quality video -- bad internet connection.)
The scheduled Potty Talk LIVE special guest was lost in the crawlspace of the world wide web. Richard fills in as his own special guest and shares a fun story of setting a record executive's toilet in Nashville, Tennessee.
Paul Kanner, retired plumber and coast guard skipper shares how plumbing has provided a great adventure and life for him and there's all kind of opportunities for plumbing pros. Check out the interview below.
Tony Gee of Strictly Plumbers is the only Marketing Consultant that was a plumber for 15 years, specializing exclusively in helping plumbing businesses generate more plumbing calls and coaching plumbers how to master the art of High Ticket Sales. Watch and listen as Tony drops some pure SEO nuggets of gold!