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I Wish They Knew

I Wish They Knew

By Joe Hirsch

Joe Hirsch hosts small conversations about big ideas that deserve more attention -- in about the time to takes to enjoy a cup of coffee.
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(Ep. 45) Jim Detert: Courage is a matter of choice, not chance

I Wish They KnewAug 11, 2021

00:00
11:53
(Ep. 172) Bonus: "Good enough" feedback is enough

(Ep. 172) Bonus: "Good enough" feedback is enough

In this special series, I share some wishes of my own. Third in the series: Why "good enough" feedback is enough - and how high-frequency feedback delivers a win for both the giver and receiver.

Mar 12, 202406:33
(Ep. 171) Bonus: The Silver Rule of Giving Feedback

(Ep. 171) Bonus: The Silver Rule of Giving Feedback

In this special series, I share some wishes of my own. Second in the series: To give better feedback, follow the Silver Rule: Don't give others what you don't want them to give you. By establishing your own feedback "to don't" list, you'll end up sharing the kind of feedback others want to receive.


Mar 05, 202406:20
(Ep. 170) Bonus: Candor is kind

(Ep. 170) Bonus: Candor is kind

In this special series, I share some wishes of my own. First in the series: Candor is kind when it's delivered with care. See how candor encouraged students to write better essays and helped NASA avert flight crashes -- and learn four practical ways to get the candor you crave for better results and relationships.

Feb 27, 202407:40
(Ep. 169) Amy Blankson: Becoming digitally balanced

(Ep. 169) Amy Blankson: Becoming digitally balanced

IN EPISODE 169:
Our devices can either confine us or refine us - and that choice can have a major impact on our health, productivity and wellbeing. In Episode 169, Amy Blankson explores the debilitating effects of digital distraction and makes the case for a more empowered relationship with our tech - not shame, guilt or full-blown surrender. We discuss ways to create more awareness and intention around our devices, how organizations can set better standards and practices, and what a digitally balanced workplace looks like. Digital flourishing is just one click away - and after listening to Amy, you'll learn how to take control of your tech for good.

ABOUT AMY BLANKSON:
Amy Blankson is the Co-founder and Chief Evangelist of
the Digital Wellness Institute and the bestselling author of The Future of Happiness. Amy is a graduate of Harvard and the Yale
School of Management and the only person to receive a Point of Light award from two American Presidents. She's also a member of the UN Global Happiness Council, a Fellow of the World Innovation Organization, a featured professor in Oprah’s happiness e-course, and a regular contributor to Forbes. Her current work focuses on how to cultivate happiness and well-being in the digital era.
Feb 21, 202415:12
(Ep. 168) Suneel Gupta: Chasing inner success

(Ep. 168) Suneel Gupta: Chasing inner success

IN EPISODE 168:
The ultimate measure of success isn't status or symbols - it's significance. In Episode 168, Suneel Gupta shows us why the pursuit of "inner success" - joy, fulfillment and purpose - leads to to better health, happiness and business outcomes. We cover a range of counter-intuitive topics: why taking breaks is actually good for your bottom line, how high-quality habits can create positive and lasting change, and why failure can become a career accelerant. Outer success starts with inner success - and after listening to Suneel, you'll discover everyday joy, one success at a time.
ABOUT SUNEEL GUPTA:
Suneel Gupta served as founding CEO of Rise, a wellness company named App of the Year by Apple. He's a bestselling author of two books, most recently: Everyday Dharma;
a renowned speaker, a visiting scholar at Harvard Medical School, and the host of a the docuseries, Business Class, which explores the struggles, commitments, and resilience of entrepreneurs from around the world, now streaming on Amazon Prime.
Feb 13, 202418:39
(Ep. 167) Helen Basford: Becoming coachable

(Ep. 167) Helen Basford: Becoming coachable

IN EPISODE 167:

Building a culture of coaching isn't just great for people - it's good for business. In this episode, Helen Basford explores how AstraZeneca, one of the world's largest pharmaceuticals, systematically created a coaching model around continuous conversations and development opportunities. We go deep inside the systems, structures and supports that AstraZeneca uses to guide its leaders and employees, and discuss ways that any organization can shift from performance management to people development, build capacity within its ranks, and achieve stronger, more sustainable results over time.

ABOUT HELEN BASFORD:

Helen Basford is the Global Capability Lead for Coaching and Feedforward at AstraZeneca, where she helps design the strategy and implementation of coaching practices. She's also an advanced professional coach, coaching consultant and experienced facilitator with credentials from the International Coaching Federation.





Feb 06, 202418:43
(Ep. 166) Dan Pontefract: Work-life bloom
Jan 30, 202417:22
(Ep. 165) Sheronda Dorsey: CIA wants you

(Ep. 165) Sheronda Dorsey: CIA wants you

IN EPISODE 165: The CIA is one of the most secretive organizations on earth, but its mission is blazingly clear: To protect the American homeland. Behind that mission is a culture of development and connection that makes the mission possible. In Episode 165, CIA's associate director of talent, Sheronda Dorsey, takes us inside the agency and explains how CIA helps its officers progress in their careers, what the agency does to attract a diverse talent pool, and what you can expect if you want a job at CIA. This declassified episode is a must for anyone who wants a behind-the-scenes view of how CIA works -- and how to make its culture work for your organization, too. ABOUT SHERONDA DORSEY: Sheronda Dorsey is the Associate Director of CIA for Talent, where she leads the agency's efforts related to talent management and performance, recruitment, education and training. Sheronda previously served as the Chief of the Talent Acquisition Office overseeing the recruitment and hiring of CIA's talent; and as Chief of Staff in the Directorate of Support, where she helped oversee the day-to-day management of CIA’s business and support portfolio. Sheronda started her career as an imagery analyst and she also helped me start my CIA medallion collection, but the rest of that story is classified, so we'll have to leave it at that!


Jan 23, 202412:59
(Ep. 164) Steven Rogelberg: Meaningful 1:1 meetings

(Ep. 164) Steven Rogelberg: Meaningful 1:1 meetings

IN EPISODE 164: Some call them "one and done." Others deride them as "one and run." But done right, one-on-one meetings between a leader and a report can transform the way individuals and teams connect and thrive. In Episode 164, Steven Rogelberg, the world's foremost expert on meetings, provides the playbook for making your 1:1s count. We discuss how 1:1 meetings add value and save time, ways employees can shape these meetings for success, how to measure for meaning, and the secret to increasing adoption. This is one meeting that should never be an email -- and after listening to Steven, you'll be happy you scheduled it.

ABOUT STEVEN ROGELBERG:

Dr. Steven G. Rogelberg is the Chancellor’s Professor at UNC Charlotte and has been recognized as the world's leading expert on improving meetings. His award-winning work has appeared in leading academic journals as well as  in the popular press in outlets like the Wall Street Journal, New York Times, Bloomberg, CNN, CBS and the BBC, just to name a few. He's consulted for companies like Google, Facebook, Amazon, Pfizer and Cisco, testified before the US Congress on how to improve workplace culture, and is the author of two books, The Surprising Science of Meetings and Glad We Met: The Art and Science of 1:1 Meetings.

Jan 17, 202412:21
(Ep. 163) Amy Edmondson: Right kind of wrong

(Ep. 163) Amy Edmondson: Right kind of wrong

IN EPISODE 163:
At some point or another, we're bound to fail. But how we fail determines whether we'll experience future success or setbacks. Amy Edmondson returns to the show to explore the right kind of wrong, and how "intelligent failure" can become an investment that delivers stronger rewards and results. You'll learn how to craft these intelligent failures, how to identify preventable failures before they happen, why people don't learn from failure as often as they should, and how even high-risk environments can embrace failure. Don't just fail fast - fail smart. After listening to Amy, you'll make your wrongs turn out right.
ABOUT AMY EDMONDSON:
Amy Edmondson is the Novartis Professor of Leadership and Management at the Harvard Business School, and is best known for her two decades of research on psychological safety. Her award-winning work has appeared in leading academic journals and all across the popular press. Amy has been named by Thinkers50 the #1 Management Thinker in the world two times in a row, has worked with the world's most recognized brands and is the author of seven books, most recently: Right Kind of Wrong: The Science of Failing Well.








Jan 09, 202415:04
(Ep. 162) Paul Epstein: Better decisions faster

(Ep. 162) Paul Epstein: Better decisions faster

IN EPISODE 162: We make thousands of decisions every day, but how many of those are actually bringing us closer to the outcomes we want? In this episode, Paul Epstein provides a simple but powerful framework for making better decisions faster. You'll learn how to align your decisions with your values, how to overcome analysis paralysis, and how to take action through consensus-building. ABOUT PAUL EPSTEIN: Paul Epstein has spent nearly 15 years as an executive for multiple NFL and NBA teams, a global sports agency, and the NFL league office. Paul is an award-winning keynote speaker and was named one of SUCCESS Magazine's top thought leaders that get results for companies and teams including Amazon, Disney, Johnson & Johnson, NASA, the Los Angeles Lakers and the Dallas Cowboys. His work has been featured on ESPN, NBC, Fox Business, and in USA Today, and he's the author, most recently, of Better Decisions Faster. LINKS:  https://www.paulepsteinspeaks.com/ https://www.paulepsteinspeaks.com/confidence-quiz https://www.linkedin.com/in/paulepsteinspeaks/ https://www.instagram.com/paulepsteinspeaks/ https://twitter.com/PaulEpsteinLA https://www.facebook.com/PaulEpsteinSpeaks


Jan 03, 202416:41
(Ep. 161) Ann Hiatt: Engineer your career

(Ep. 161) Ann Hiatt: Engineer your career

IN EPISODE 161:

We can have careers by design, not default -- so long as we position ourselves for change. In Episode 161, Ann Hiatt shares the lessons she learned from more than 15 years reporting directly to CEOs like Jeff Bezos, Eric Schmidt and Marissa Mayer. We explore Ann's "ROI" model for upleveling your career, discuss ways to generate feedback from up, down and across your organization, and map out ways to align personal and professional goals. Ann shares her biggest surprise  while working side-by-side with Jeff Bezos and reveals the most important quality that is key  to his success. If you want a behind-the-scenes take from the power centers of Silicon Valley, you won't want to miss this episode!

ABOUT ANN HIATT:

Ann Hiatt is a bestselling author, executive leadership consultant, speaker, and investor. She's a Silicon Valley veteran with 15 years experience reporting directly to CEOs like Jeff Bezos, Marissa Mayer and Eric Schmidt. Ann's work has appeared in outlets like Harvard Business Review, Fast Company, CNBC, the New York Times and Forbes. Her bestselling book is Bet On Yourself: Recognize, Own and Implement Breakthrough Opportunities.

Dec 20, 202314:11
(Ep. 160) Garry Ridge: Culture makers and breakers
Dec 12, 202316:01
(Ep. 159) Erica Keswin: The art of retention

(Ep. 159) Erica Keswin: The art of retention

IN EPISODE 159:
Finding talent is hard. Keeping it is harder. But with the right moves, leaders can retain and sustain their workforce for years to come. In Episode 159, Erica Keswin shares the new rules for retention. From smarter onboarding to flex work and continuous learning, you'll learn how some of the most dynamic places to work make retention work -- and how you can make your company so irresistible that people want to stay.
ABOUT ERICA KESWIN:
Erica Keswin is a workplace strategist and bestselling author who's worked with brands like IBM, American Red Cross, TIAA and Microsoft, and she's beenfeatured in outlets like Harvard Business Review, Fast Company, O! Magazine,and Entreprenuer, among others. Erica is the author of three books, most recently, The Retention Revolution: 7 Surprising (and Very Human!) Ways to Keep Employees Connected to Your Company.
Dec 05, 202318:05
(Ep. 158): Ken Sterling: Make room for abundance

(Ep. 158): Ken Sterling: Make room for abundance

IN EPISDOE 158: To succeed in work and life, we need to make room for abundance - the belief that we can create possibilities for us and others by delivering team wins, not just solo victories. In Episode 158, Ken Sterling delivers a "how to" on creating an abundance mindset on your team. From optimizing team collaboration to modeling abundance from the top, you'll learn the systems and strategies to create widespread value that leaves people feeling like more, not less.

ABOUT KEN STERLING: Ken Sterling is a seasoned attorney, tech entrepreneur, talent agent, and Executive Vice President at BigSpeak Talent where he helps artists, creators, and influencers get featured on stages and platforms around the world. Ken also partners with Fortune 1000 clients for growth initiatives, and his thought leadership can be found all across the popular press as well as in academic publications on topics like marketing, technology, communication, and ethics.

Nov 28, 202314:14
BONUS: Thankful for feedback

BONUS: Thankful for feedback

We're told that feedback is a gift...and who wouldn't be thankful for that? But feedback doesn't always feel like a gift, and depending on how it was shared, doesn't leave us feeling very thankful at all. In this Thanksgiving edition of the show, we confront the challenge -- and opportunity -- of being thankful for feedback. It's something we can all achieve...with a few helpings of "feedback math." Use this three-part function to accept feedback with grace, goals and gratitude, and you might even want seconds on the feedback you receive!

Nov 21, 202305:26
(Ep. 157) Maggie Jackson: The benefits of being uncertain

(Ep. 157) Maggie Jackson: The benefits of being uncertain

IN EPISODE 157:
Uncertainty isn't a sign of weakness. It's a signal of wisdom. In Episode 157, Maggie Jackson explores why uncertainty can actually lead to better individual and team outcomes, as well as more creativity, stronger bonds and a drive to investigate and question. We discuss the benefits of being unsure, the limits of mental shortcuts, why uncertainty spurs collaboration, and when it's unhelpful to be unsure. The best mind is an open mind -- and after listening to Maggie, you'll open yourself up to possibilities you may never have considered.

ABOUT MAGGIE JACKSON:

Maggie Jackson is an award-winning author and journalist known for her pioneering work on social trends, especially the impact of technology on humanity, something she chronicled in her book, Distracted, which won awards and sparked a global
conversation on how we can reclaim our focus. Maggie is a former contributing columnist for the Boston Globe, and has written for the New York Times, The Wall Street Journal, New Philosopher, and many other publications worldwide. Her
latest book is Uncertain: The Wisdom and Wonder of Being Unsure.





Nov 14, 202312:14
(Ep. 156) Todd Kashdan: Dissent with distinction

(Ep. 156) Todd Kashdan: Dissent with distinction

IN EPISODE 156:

Dissent doesn't have to make us weaker. When it's rooted in our values, it can make us smarter and stronger. In Episode 156, Todd Kashdan shows us how "principled insubordination" can surface the issues and actions that lead to breakthrough ideas, bolder initiatives, and better teamwork. We discuss why the "wisdom of crowds" isn't always smart; how to win people to your side even when you lack power and position; and how leaders can promote a culture of healthy dissent. We don't have to make waves to make progress - and after listening to Todd, you'll turn dissent into a force for good.

ABOUT TODD KASHDAN:

Todd Kashdan is an award-winning Professor of Psychology at George Mason University and a leading authority on well-being, curiosity, psychological flexibility, and resilience. Todd is the author of several books, including Curious? Discover the Missing Ingredient to a Fulfilling Life, The Upside of Your Dark Side, and The Art of Insubordination: How to Dissent and Defy Effectively. His research is featured regularly in media outlets such as The Atlantic, Harvard Business Review, TheNew York Times, NPR, Fast Company, and Time Magazine, and he's consulted for organizations like Microsoft, Mercedes-Benz, Prudential, General Mills, The United States Department of Defense, and World Bank Group.
Nov 07, 202316:06
(Ep. 155) Todd Cherches: Visual leadership

(Ep. 155) Todd Cherches: Visual leadership

IN EPISIDE 155:
Visuals aren't just helpful aids for learning - they're essential tools for leading. In Episode 155, Todd Cherches explores the power of "visual leadership" to promote better attention, comprehension and retention in the workplace. He outlines four dimensions of visual leadership, describes ways that leaders can make their vision viable, and steps leaders can take to ensure that their message isn't distorted. If you want to give your numbers a narrative and your facts more feeling, Todd will help you develop the skills to see your leadership through a brand new lens.

ABOUT TODD CHERCHES:
Todd Cherches is the CEO and Co-founder of BigBlueGumball, an innovative New York City-based consulting firm specializing in leadership development, public speaking, and executive coaching. He is also a three-time award-winning Adjunct
Professor of leadership at NYU, a lecturer on leadership at Columbia University, a TEDx speaker (“The Power of Visual Thinking”), and the author of VisuaLeadership:
Leveraging the Power of Visual Thinking in Leadership and in Life.
Nov 01, 202311:58
(Ep. 154) Merril Hoge: Find a way

(Ep. 154) Merril Hoge: Find a way

IN EPISODE 154:
When adversity strikes, we can either lose ourselves in pain, blame and shame -- or we can find a way to move forward with purpose and passion. In Episode 154, former NFL player Merril Hoge shares his personal story battling adversity -- a career-ending injury, depression and cancer -- and how "find a way" became his personal mantra for discovering a deeper sense of agency, courage and hope. After listening to Merril, you'll understand what it takes to turn setbacks into comebacks -- and find a way to bring more resilience to life's challenges.

ABOUT MERRIL HOGE:
Merril Hoge is a former NFL running back with the Pittsburgh Steelers and Chicago Bears who set teams records for receptions. A former analyst for ESPN, Merril serves on the board of the Chuck Noll Foundation for Brain Injury Research, leads the NFL's Way To Play program, and also works with the Steelers on their scouting staff. He's an inspirational speaker and the author of two books: "Brainwashed: The Bad Science Behind CTE and the Plot to Destroy Football," and "Find a Way: Three Words That Changed My Life."
Oct 24, 202312:22
(Ep. 153) Tessa West: Handling jerks at work
Oct 18, 202314:14
(Ep. 152) Kate O'Neill: The future of tech is meaning, not machines

(Ep. 152) Kate O'Neill: The future of tech is meaning, not machines

IN EPISODE 152:
Digital transformation doesn't start with technology - it's about people, purpose and alignment. In this episode, Kate O'Neill shows us why the best strategies for disruptive technologies are focused on meaning, not just machines. We discuss ways companies can get digital transformation right, how to measure for meaning, and why AI may not cause the apocalypse we're fearing. Plus, Kate shares a behind-the-scenes glimpse at the early days of Netflix and the stirrings of a United Nations summit. The future of tech is bright -and after listening to Kate, you'll learn how to put people at the center of technological change.
ABOUT KATE O'NEILL:
Kate O'Neill is the founder and CEO of KO Insights, a strategic advisory firm committed to improving human experience at
scale through more meaningful and aligned strategy. Her clients include Google, Adobe, IBM, Deloitte, Yale University, the city of Amsterdam, and the United Nations. Kate was one of the first 100 employees at Netflix and led one of the first digital strategy and analytics agencies. She's been widely featured in the media in outlets like BBC, NPR, Wall Street Journal and Wired ,and she's the author of five books, most recently: A Future So Bright: How Strategic Optimism and Meaningful Innovation Can Restore Our Humanity and Save the World.





Oct 11, 202315:49
(Ep. 151) Tal Ben-Shahar: Happier ever after

(Ep. 151) Tal Ben-Shahar: Happier ever after

IN EPISODE 151:

We all want happier lives, but the straightest path to happiness is the one that's indirect. In Episode 151, Tal Ben-Shahar shares why the pursuit of happiness often leaves us feeling unhappy and why seeking indirect forms of happiness makes us more fulfilled. Tal explores the "happiness paradox" that drains our joy, outlines five drivers of happiness, and offers practical and simple happiness interventions that can make an immediate difference in our lives. True happiness is the result of what we do for ourselves and others -- and after listening to Tal, you'll find ways to live happier ever after, too.

ABOUT TAL BEN-SHAHAR:

Tal Ben-Shahar is an internationally renowned teacher and author in the fields of happiness and leadership. He's taught two of the most popular courses in Harvard’s history: Positive Psychology and The Psychology of Leadership, then taught Happiness Studies at Columbia University. His books have appeared on best-sellers lists around the world and have been translated into more than 30 languages, including BEING HAPPY, HAPPIER, EVEN HAPPIER, and HAPPIER NO MATTER WHAT. Tal consults and lectures to executives in multinational corporations, educational institutions, and the general public and he's the co-founder of the Happiness Studies Academy.
Oct 03, 202314:27
(Ep. 150) Vanessa Patrick: Know how to say no
Sep 26, 202312:40
BONUS: What WSJ readers got wrong about feedforward

BONUS: What WSJ readers got wrong about feedforward

In this special episode, I respond to the Wall Street Journal's front page story on feedforward and try to set the record straight.
Sep 19, 202309:34
(Ep. 149) Michael Bungay Stanier: Get your best possible relationship

(Ep. 149) Michael Bungay Stanier: Get your best possible relationship

IN EPISODE 149: Our professional and personal relationships can be better - but they don't improve by themselves. In Episode 149, Michael Bungay Stanier shows us how to get the best possible relationships by talking about the "how," not just the "what." You'll learn how keystone conversations promote relationships that are safe, viable and repairable; how asking five questions can reveal what's happening beneath the surface; and how make bad relationships bearable and good relationships even better. Relationships are too important to leave to chance. After listening to Michael, you'll get the most out of the relationships that matter most.

ABOUT MICHAEL BUNGAY STANIER: Michael Bungay Stanier is a coach, speaker and author who is best known for The Coaching Habit, the best-selling coaching book of the century. He's been named a top coach by Global Gurus, was the first Canadian Coach of the Year and was also a Rhodes Scholar. Michael is the founder of Box of Crayons, a learning and development company, and his latest book is How to Work With (Almost) Anyone.


Sep 12, 202317:19
(Ep. 148) Heather Hansen: Advocate to win

(Ep. 148) Heather Hansen: Advocate to win

IN EPISODE 148:

It's not enough to share perspectives. We need to advocate for them. In Episode 148, Heather Hansen shows us how to advocate to win -- the act of getting something positive because we've earned it. Heather explores the three things advocates do to get more wins, how men and women approach advocacy differently, why feedback seekers make for strong advocates, and the surprising ways advocates get more of what they want. (Hint: They make it about others, not themselves.) From learning how to set your non-negotiables to specific actions advocates take to build credibility, you'll learn how to get others to believe in your positions as much as you do.

ABOUT HEATHER HANSEN:
Heather Hansen helps leaders, sales teams and high powered individuals master persuasion and build credibility. She's is a former trial attorney who has worked with companies like Google, the American Medical Association and Berkshire Hathaway Home Services and has appeared on The Today Show, CNN, NBC, Fox Business and CBS. Heather is the bestselling author of ⁠The Elegant Warrior: How to Win Life's Trials Without Losing Yourself ⁠and hosts the Elegant Warrior podcast. Her most recent book is ⁠Advocate To Win: 10 Tools to Ask for What You Want and Get It.⁠
LINKS:
⁠Instagram ⁠| ⁠LinkedIn⁠ | ⁠Website
Sep 05, 202310:34
(Ep. 147) Dan Simons & Christopher Chabris: You can't fool me
Aug 29, 202310:54
(Ep. 146) Hal Hershfield: Your future self

(Ep. 146) Hal Hershfield: Your future self

IN EPISODE 146:
We know that the decisions we make today will determine the lives we lead in the future. The best way to get better outcomes? Get to know your future self. In Episode 146, Hal Hershfield explores the brain-based case for visualizing ourselves in the future. We discuss the benefits of prospection, ways to identify more strongly with our future selves, the value of "surrogates" and tapping the wisdom of elders, and why the future isn't as bleak as we sometimes make it out to be. We need to live in the present but look to the future -- and after listening to Hal, you'll know how to make tomorrow better today.
ABOUT HAL HERSHFIELD:
Hal Hershfield is a Professor of Marketing, Behavioral Decision Making, and Psychology at UCLA’s Anderson School of Management. His work has been published in top academic journals and in the popular press in outlets like the New York Times, Harvard Business Review, and the Wall Street Journal. Hal has worked with the Consumer Financial Protection Bureau and numerous financial services firms like Fidelity, First Republic, Prudential, Morgan Stanley, and Merrill Lynch, and is the author of Your Future Self: How to Make Tomorrow Better Today.





Aug 22, 202313:26
(Ep. 145) Hesha Abrams: Holding the calm to resolve conflict
Aug 15, 202313:18
(Ep. 144) Bruce Feiler: Be the hero of your own story

(Ep. 144) Bruce Feiler: Be the hero of your own story

IN EPISODE 144: Have you ever experienced a sudden and significant disruption in your work life? It may not be the end of life as you know it, but the start of a new life you never knew. In Episode 144, Bruce Feiler explores the power and possibilities of "workquakes" and their impact on our happiness, meaning and balance. We explore the tension between linear expectations and non-linear realities, why the happiest people "dig" instead of "climb," and how the wisdom of others can help us discover our innermost truths. We can be hero of our own story -- and after listening to Bruce, you'll develop the script and strength to write a new narrative.

ABOUT BRUCE FEILER: Bruce Feiler is the author of seven New York Times bestsellers, including Life is in the Transitions, The Secrets of Happy Families, and Council of Dads. His three TED Talks have been viewed more than four million times, and he teaches the TED course, "How to Master Life Transitions." His latest book is The Search: Finding Meaningful Work in a Post-Career World.


Aug 08, 202316:48
(Ep. 143) Sara Canaday: Unlock your inner coach

(Ep. 143) Sara Canaday: Unlock your inner coach

IN EPISODE 143:
We know that coaches help us do better. But did you know that anyone can become better at coaching? In Episode 143, Sara Canaday helps us hone our coach approach. We discuss why people have more coaching chops than they think, the difference between performance and developmental coaching, and five steps we can take to improve our coaching skillset. There's a coach inside each of us...and after listening to Sara, you'll unlock your inner coach to maximize better results and relationships.
ABOUT SARAH CANADAY:
Sara Canaday is a leadership consultant, speaker and author of three books. Her work has appeared in Forbes, Entrepreneur, and The Wall Street Journal, and she's a popular instructor for LinkedIn Learning and a member of the National Speakers Association. Sara's latest book is "Essential Coaching Skills for Managers: The Tools You Need to Ignite Greatness in Each Employee."







Aug 01, 202316:06
(Ep. 142) David Burkus: High-trust teams

(Ep. 142) David Burkus: High-trust teams

IN EPISODE 142:
We know high-trust teams enjoy better relationships and results, but they also need a big helping of risk and respect. In Episode 142, David Burkus explores the beliefs and behaviors of high-trust teams. He explains why it pays to share small bits of self-disclosure, how to treat conflict as collaboration, why team failures should be recast as learning moments, and the benefits of "help time" and reciprocal support. The best teams have each other's backs - and after listening to David, you'll know how to create them.
ABOUT DAVID BURKUS:
David Burkus is the best-selling author of five books about business and leadership. His work has been featured in numerous print and TV media including the Wall Street Journal, Harvard Business Review, USAToday, Fast Company, CNN and CBS This Morning, and he's been ranked by Thinkers50 as one of the world’s top business thought leaders. David
is a TEDx and international speaker and has worked with leaders from
organizations across all industries including Google, Stryker, Fidelity,
Viacom, and even the US Naval Academy. His latest book is Best Team Ever: The Surprising Science of High Performing Teams.
Jul 25, 202314:57
(Ep. 141) Mary Abbajay: Manage up without falling down

(Ep. 141) Mary Abbajay: Manage up without falling down

Jul 18, 202312:33
(Ep. 140) Dave Norton: A better way to evaluate customer experience

(Ep. 140) Dave Norton: A better way to evaluate customer experience

IN EPISODE 140:

Ever get one of those customer satisfaction surveys asking you to rate your experience? Or whether you're likely to recommend a product to others? Even if you bother to respond, those type of measures don't provide meaningful answers -- or insights. In Episode 140, Dave Norton makes the case for measuring customer experience with modes, not "moments." By focusing on "time well spent," companies can peek inside the emotional decision-making process that guides consumer behavior. Dave provides three specific questions to measure "time well spent," how this framework can produce similar gains in employee experience, and why every company needs a strong point of view. After listening to Dave, you'll think twice about how you try to reach and retain customers.

ABOUT DAVE NORTON:

Dave Norton is the founder and principal of Stone Mantel, an insights consultancy focused on helping companies create meaningful experiences for their customers. Some of those clients include Coca-Cola, Marriott, Disney, Nike and Walmart, among other notable brands. Dave is also the founder of The Collaboratives, a subscription-based research program that publishes annual reports on customer experience and consumer behavior, and is the author of Digital Context 2.0: Seven Lessons in Business Strategy, Consumer Behavior, and the Internet of Things.

Jul 12, 202315:49
(Ep. 139) Andrea Pacini: Become a confident presenter
Jul 05, 202316:10
(Ep. 138) Things I Know, Part 4

(Ep. 138) Things I Know, Part 4

Part 4 in a special series: "Things I Know" // When it comes to feedback, what we show matters more than what we say. From facial cues to Post It notes and even subway maps, feedback signals who others are and where they're headed -- and reminds us that feedback is about a destination, not just a process.

Jun 28, 202308:36
(Ep. 137) Things I Know, Part 3
Jun 21, 202307:60
(Ep. 136) Things I Know, Part 2
Jun 13, 202307:03
(Ep. 135) Things I Know, Part 1
Jun 07, 202308:52
(Ep. 134) Sally Helgesen: Inclusion is a behavior, not a belief

(Ep. 134) Sally Helgesen: Inclusion is a behavior, not a belief

IN EPISODE 134:

Inclusion isn't a belief - it's a behavior. To create a truly inclusive workplace, we need to act our way into new thinking. In Episode 134, Sally Helgesen shows us how our actions shape our attitudes and why trainings alone rarely bring desired results. Sally explores two triggers that get in the way of meaningful relationships, provides tactics that help us overcome divisiveness, and shares ways that well-placed questions can drive career development and growth. After listening to Sally, you'll walk away with specific ways to foster inclusion at work so that teams can rise together.

ABOUT SALLY HELGESEN:

Sally Helgesen is an internationally best-selling author, speaker and leadership coach. She's been cited by Forbes as the world’s premier expert on women’s leadership, has been inducted into the Thinkers50 Hall of Fame, and has worked with companies in 37 countries around the world. Sally's latest book is Rising Together:  How We Can Bridge Divides and Create a More Inclusive Workplace.

May 30, 202317:39
(Ep. 133) Amantha Imber: Smart tips for saving time
May 23, 202312:48
(Ep. 132) Marcus Collins: Stay close to the culture
May 16, 202315:37
(Ep. 131) Sarah Noll Wilson: Curiosity cures conflict

(Ep. 131) Sarah Noll Wilson: Curiosity cures conflict

IN EPISODE 131:

When it comes to conflict, avoidance is worse than aggression. We tip toe around the elephant in the room -- even as we continue to feed it with beliefs and behaviors that make conflict worse. In Episode 131, Sarah Noll Wilson explores the cost of conflict and why it pays to be curious  - first with ourselves (our feelings and expectations), then with others (their motives and behaviors). She shares specific strategies for engaging others in hard conversations, describes the importance of recovery, and highlights ways to frame the exchange. After listening to Sarah, you'll find the words and will to stay curious -- and make difficult conversations just a bit easier.

ABOUT SARAH NOLL WILSON:

Sarah Noll Wilson is an executive coach, speaker and researcher who helps leaders manage real-world conflict, have more meaningful conversations, and create purposeful relationships. Her work has appeared in major outlets like Harvard Business Review and she hosts a great podcast, "Conversations on Conversations." Sarah's most recent book is "Don't Feed the Elephants: Overcoming the art of avoidance to build powerful partnerships

LINKS:

Book: https://www.amazon.com/dp/B09NBC14N6/ref=sr_1_1?tag=scribemedia-20&keywords=sarah%20noll%20wilson&qid=1639084399&sr=8-1&geniuslink=true

Twitter:  https://twitter.com/sarahnollwilson

LinkedIn:  https://www.linkedin.com/in/sarahnollwilson/

YouTube:  https://www.youtube.com/channel/UCWmL_py6d8rukmwPy51BMKg

Facebook:  https://www.facebook.com/sarah.nollwilson

Instagram:  https://www.instagram.com/sarahnollwilson/

May 09, 202317:39
(Ep. 130) Laura Gassner Otting: Get out of Wonderhell
May 03, 202316:03
(Ep. 129) Pamela Slim: Find your watering holes
Apr 25, 202313:49
(Ep. 128) Stephen Shapiro: Invisible solutions
Apr 19, 202316:36
(Ep. 127) Todd Henry: Cracking the motivation code
Apr 05, 202314:17
(Ep. 126) Jonah Berger: Use magic words
Mar 29, 202315:32
(Ep. 125) Tara Renze: Be who you came to be

(Ep. 125) Tara Renze: Be who you came to be

IN EPISODE 125:

We aren't the product of our thoughts and always get to choose who we become. In Episode 125, Tara Renze shares practical tips on how to develop and practice emotional intelligence in our professional and personal lives. From developing our self-awareness to filling our lives with the people who help us evolve, Tara provides a road map for becoming more complete versions of the people we are meant to be.

ABOUT TARA RENZE:

Tara Renze is an author, keynote speaker, emotional intelligence & positive intelligence practitioner. She built and led two multi-million-dollar sales teams and then went on to create a nationwide, multi-million-dollar social selling business. Tara is the author of "Be Who You Came To Be" and a wife and mom to her two boys.

LINKS:

https://www.tararenze.com/quicklinks

Mar 22, 202312:02