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NCSEA On Location

NCSEA On Location

By NCSEA
Interviews and discussions with Human Services professionals and other stakeholders. Recorded on location and meetings and events around the world. All the music contained in the podcast is used by permission and is written and performed by Joe Mamlin.
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Flexible Enforcement: Assisting Both Parents In the Child Support Program
Another great episode, coming to you from on location in California and Alaska.  Tim Lightner has a discussion with California Department of Child Support Services Director, David Kilgore.  Hear the conversation about flexible enforcement, and how the child support program can be a resource in building a partnership for engaging in supportive services with both parents.
44:60
June 23, 2021
Perspectives on the Child Support Program and Engaging Fathers (Part 2)
This is part two of our two-part series on engaging fathers in the child support program.  On this series, Tim Lightner continues the conversation with Brandon Guitierez, a child support specialist in a California county office, a noncustodial parent and paying member of a child support case.  He’s a featured speaker on the essential role of fathers. Hear Brandon’s perspective on how the program works with fathers and how we may better engage them going forward.
31:48
June 16, 2021
Perspectives on the Child Support Program and Engaging Fathers (Part 1)
This is the first of our two-part series on engaging fathers in the child support program.  On this series, Tim Lightner has a conversation with Brandon Guitierez, a child support specialist in a California county office.  Hear Brandon’s perspective on how the program works with fathers and how we may better engage them going forward.
37:55
June 9, 2021
Looking Forward: A Conversation with the 2021 NCSEA Leadership Symposium Co-Chairs and NCSEA’s Director of Professional Development
We are coming to you on location today from Virginia, Kansas, Texas and Alaska. On today’s episode, Tim Lightner welcomes Ashley Dexter and Charles Smith, co-chairs of this year’s NCSEA Leadership Symposium. Also joining them is Gillyn Croog, who is NCSEA’s Director of Professional Development. They talk about the upcoming conference, what to expect, and how good it’s going to be to be in person after a year of virtual conferences.
39:34
June 2, 2021
Continuing the Conversation with Zenell Brown
Coming to you from Michigan and Alaska, Sharon Pizzuti and Tim Lightner continue the conversation with Zenell Brown, Esq. from her discussion at the 2021 NCSEA Policy Forum. Grab a cup of coffee and be ready to engage as she shares about diversity and inclusion, her personal experiences and her book, Coffee and Conversations:  Inclusion and Belonging.
48:01
May 19, 2021
Interagency Engagement in the Great State of Georgia
Today’s episode comes to you from Georgia and Alaska.  Tim Lightner has a conversation with Wende Parker and John Strickland about what the Georgia Department of Human Services, Division of Child Support Services is doing with their Parental Accountability Court and Fatherhood programs.  Hear about their successes, their passion, and their dedication.   It’s a great opportunity to learn about interagency engagement and to know more about what NCSEA’s friends and members are doing in the Great State of Georgia!
48:50
May 12, 2021
Family Centered Initiatives – Working with the Judiciary
Our episode today comes to you on locations from New York, NY and Chicago, IL. Pat O’Donnell (Vice President of Payment Processing at YoungWilliams) hosts and covers a conversation with Andree Tenemas-Chavez (Citywide Program Manager & Resource Coordinator at the Center for Court Innovation Parent Support Program), Nicholas Palos, Esquire (Support Magistrate in the New York State Family Court), and Katherine Wurmfeld, Esquire (Director of Family Court Programs at the Center for Court Innovation). They discuss procedural justice for the child support program, alternatives to the traditional contempt process, how to engage participants, and identifying and addressing the barriers for the people that the child support program serves.
59:10
May 5, 2021
Revisiting a Conversation with ERICSA President Patrick Quinn
We’re bringing this podcast back, for another listen with Diane Potts and Pat Quinn conversing, and with a special introduction from NCSEA President, Lisa Skenandore. It’s a nice reminder of Pat, and his contributions to the child support program. And a nice reminder of our colleague and friend. (Originally published on 5/3/20.)
28:02
April 28, 2021
Become Acquainted with the NCSEA CSQ and Its Co-Chairs
This episode comes to you on location from Alaska, North Carolina and Pennsylvania. On today’s show, Tim Lightner and Tammy Pearson have a conversation with the co-chairs of the NCSEA Child Support CommuniQue (better known as the CSQ), Carla West and Ann Marie Oldani.  They talk about the history of the publication, its purpose, and they give you some insights of how it’s published.
41:22
April 21, 2021
A Fresh Take on "The Insiders’ Guide to Child Support: How the System Works"
On today’s episode, Tim Lightner and Sharon Pizzuti have a conversation with Mary Ann Wellbank and Jeff Ball. They talk about their careers, their book – The Insiders’ Guide to Child Support – and what each of them are doing, both now in the child support community and looking ahead. Get to know each of these amazing people as we talk to them.
59:45
April 14, 2021
Child Support – A Tool to Enable Families and Their Children to be Food Secure
Today’s episode comes to you on location from Maine, with a panel from the Department of Human Services (Patty Dushuttle and Anthony Pelotte) and the Food Research and Action Center (Ellen Vollinger). Pat O’Donnell hosts, and covers the topic of child support and S.N.A.P. and how they work together to address food insecurity in families, and combat childhood hunger.
44:28
March 30, 2021
2021 NCSEA Policy Forum Preview
Today's episode comes to On Location from Michigan, Minnesota, California and Alaska!  On this episode, Tim Lightner and Greg Wilson have a conversation with our 2021 NCSEA Policy Forum co-chairs, Erin Frisch and Shaneen Moore.  They talk about the upcoming Policy Forum, what's going to be different this year, and how they planned for an amazing virtual event.
44:56
February 18, 2021
Child Support Awareness: Focus on Families
Pat O’Donnell of YoungWilliams sits down with a distinguished panel in today’s episode: Debra Barnes (IV-D Director, Wisconsin Bureau of Child Support), Wally McClure (Raven Wings Consulting, and former IV-D Director of Washington Division of Child Support) and Sharon Santilli (IV-D Director, Rhode Island Dept. of Human Services, Office of Child Support Services). They discuss child support awareness, a focus on families, and how the program has impacted their communities across the country.
48:21
November 4, 2020
Work Life Balance: Serving Others - NCSEA Blog Cast Part 3 of 3
Part three of our three-part series on the Work Life Balance blog cast, led by Ellen Rutledge.  This episode concludes a conversation with Kim Newsom Bridges, Jennifer Coultas and Mike Moreno on the subject of work-life balance, leadership and the impact on relationships in the work-life culture.  Part 3 is done in conjunction with their blog cast articles in the NCSEA CSQ, and is focused on Serving Others.
28:19
October 22, 2020
A Conversation and Update of NCSEA's Policy and Government Relations (PGR) Committee
NCSEA’s own Gillyn Croog welcomes NCSEA President Lisa Skenandore and Past President Diane Potts. They provide an update of the activities of NCSEA’s Policy and Government Relations Committee, and discuss how they plan to remain engaged with the NCSEA membership in these trying times during the COVID-19 pandemic.
44:06
September 14, 2020
An Interview with NCSEA Presidents--Tanguler Gray and Lisa Skenandore
Tim Lightner welcomes the outgoing president, Tanguler Gray and the incoming president, Lisa Skenandore of the National Child Support Enforcement Association (NCSEA).  As the board year comes to a close, and the officer positions change over, we get a chance to hear from Tanguler about how she felt about her time as president, as well as discussing with Lisa her goals and plans for the upcoming year.
31:44
August 30, 2020
As the World Changed in an Instant (Pt. 2)
Part two in our series on the COVID-19 crisis. Pat O’Donnell of YoungWilliams has a conversation with Larry Heyeck (Deputy Director of Legal for the New Mexico DHS/CSED), Wende Parker (Parental Accountability Court Manager, Georgia Division of Child Support Services), and Nicholas Palos (Support Magistrate, Kings County Family Court, New York). They discuss how their agencies have maintained and continued their vision of the child support program in the face of the COVID pandemic.
39:09
August 24, 2020
Work Life Balance: Emotional Well-Being - NCSEA Blog Cast Part 2 of 3
Part two of our three part series on the Work Life Balance blog cast, led by Ellen Rutledge.  This episode features a conversation with Kim Newsom Bridges, Jennifer Coultas and Mike Moreno on the subject of work life balance, self-care and good mental health.  Part 2 is done in conjunction with their blog cast articles in the NCSEA CSQ, and is focused on Emotional Well-Being.
27:28
August 21, 2020
Leadership Styles for Positive Outcomes
In this episode we feature a recent NCSEA web talk recorded virtually, on the topic of leadership styles for positive outcomes.  It's a great conversation with Steven Eldred, Director at Orange County Child Support Services and Tim Lightner of Alaska Child Support Services Division.  NCSEA's own Gillyn Croog starts us out with opening remarks. 
01:04:27
August 16, 2020
As the World Changed in an Instant (Pt. 1)
In this episode, join Pat O’Donnell of YoungWilliams for part one of a two-part series on how the child support programs around the country have continued to serve program participants during this COVID-19 pandemic. She has a conversation with Marquese Howard, Chief Marketing Officer of Riverside County, CA Child Support Services and Carla Szalewicz, Child Support Enforcement System Administrator for the Domestic Relations child support office of Crawford County, PA. They discuss how their personal and professional lives have vastly changed, and how they are learning to navigate a new normal, while continuing to focus on meeting the needs of the clients they serve.
31:29
August 9, 2020
Change Management and Working from Home
In this episode, Tim Lightner welcomes Maureen Leif, David Ramm and Joe Mamlin for a conversation about working from home. They share not only some tips and ideas about how to make your work more productive, but also talk about managing from home and how they interact with each other in this new remote environment.
41:52
July 31, 2020
Tear Down the Wall: Breaking the Wall between Probation Supervision and Child Support Enforcement
Tim Lightner has a conversation with Larry Ashbridge, the Chief of Child Support Enforcement Probation Services from the State of New Jersey.  They discuss what New Jersey is doing to assist parents who are in the probation system with child support obligations. The also talk about the “new normal” of conducting business during the COVID-19 pandemic.
34:08
July 19, 2020
Meeting the hosts of Riverside County's "Coffee Break" Podcast
Tim Lightner speaks with Nathan Hartell and Bruce Wagner - from the Riverside County Child Support Office, and hosts of the podcast Riverside County Child Support Service's Coffee Break. If you haven't heard their show, we encourage you to check it out. 
23:00
July 11, 2020
The LA County Child Support Office of Innovation
Tim Lightner has a conversation with Judith Green, Paul Garcia and Kevin Sangrung  of the LA County Child Support Services, Office of Innovation.  They talk about how they wound up working for the LA County Child Support department, how the office of Innovation got started, and what they are doing to bring meaningful innovation to the program in Los Angeles.
36:18
June 14, 2020
Work Life Balance - NCSEA Blog Cast Part 1 of 3
Part one of our three part series done in conjunction with the CSQ. Ellen Rutledge hosts a series of conversations with Kim Newsom Bridges, Jennifer Coultas and Mike Moreno about Work Life Balance to coincide with their blog post articles in the NCSEA CSQ. Part 1 is focused on the role of Communication. 
26:21
May 25, 2020
A conversation with ERICSA President Patrick Quinn
Diane Potts has a conversation over lunch with Eastern Regional Interstate Child Support Association (ERICSA) President, Patrick Quinn.  They talk about Patrick’s presidency year, what ERICSA is doing, last year’s conference and the planning for the 2020 Annual Conference (which has been rescheduled to November 17 – 21).  Get to know your ERICSA President, his child support career and more about the Allegheny County (Pittsburgh), PA child support program.
26:41
May 4, 2020
Engagement and Inclusion
In this episode, Tim Lightner has a conversation with Cheng Yu Hou from the Los Angeles County Child Support Services Department, Office of Inclusion, Diversity and Belonging. They talk about engagement and promoting diversity and inclusion in the workplace and in our community.
19:30
April 18, 2020
The International Round Table Discussion
Today’s episode is hosted by Alisha Griffin leading an International Child Support Round Table with representatives from Brazil (Arnaldo José Alves Silveira, General Coordinator, General Coordination for International Legal Cooperation, Department of Assets Recovery and International Legal Cooperation, National Secretariat of Justice, Ministry of Justice and Public Security & Leonardo Magalhães, Federal Public Defender at the Public Defender’s Office), Norway (Floor de Jongh Bekkali, Head of Department, NAV Family Benefits and Pensions Child Support), the Hague Permanent Bureau (Philippe Lortie, First Secretary, HCCH), The State of California (Kristen Donadee, Chief Attorney, California DCSS), and The United States (Anne Miller, Senior Policy Specialist, United States Office of Child Support Enforcement).  They discuss the Hague Convention, how the implementation has gone over the past few years and other things they are doing to improve child support services and cooperation across the globe.
50:45
April 14, 2020
NCSEA's Affinity Groups
In this episode Tim Lightner talks to Robbie Endris about the NCSEA Affinity Groups. They talk about what an affinity group is, what NCSEA has to offer, and how you can get involved. 
18:04
April 4, 2020
The NCSEA-U Episode with Erin Frisch and Wally McClure
Pat O'Donnell has a conversation with this year's NCSEA-U Instructors Erin Frisch and Wally McClure. They talk about the purpose of the program, their own career journey and how developing leadership among Child Support professionals improves services to families. 
33:15
March 14, 2020
Child Support Engagement - A discussion with NCSEA President Tanguler Gray
In this episode, Alisha Griffin has a conversation with Tanguler Gray about the theme of Engagement, and how that reflects the work of NCSEA within the Child Support Community. 
24:15
March 7, 2020
On location - in 5 locations - a conversation with the Co Chairs of the 2020 Policy Forum
In this episode, Tim Lightner, Lori Rummage-Cain and Pat O'Donnell have a conversation with NCSEA Policy Forum Co Chairs Lyndsy Irwin and Carla West. They talk about what to expect at the upcoming event, highlight some of the sessions and discuss the work that went into putting the conference together. 
23:59
January 11, 2020
On Location at the NCSEA Leadership Symposium - Part 4 of 4
The last of our 4 part series recorded on location at the NCSEA Leadership Symposium in Minneapolis, Minnesota. Hosted by Tim Lightner and Lori Rummage Cain, a conversation with Tish Keahna of the National Tribal Child Support Association. 
33:45
September 25, 2019
On Location at the NCSEA Leadership Symposium - Part 3 of 4
Part 3 of our 4 part series recorded on location at the NCSEA Leadership Symposium in Minneapolis, Minnesota. Hosted by Tim Lightner and is a conversation with NCSEA’s Co-Chairs of the NCSEA-U Committee, Lynda Rhyne-McKinley and Scott Cade. They will be discussing the NCSEA U Program, the goals, origins and where it’s going in the future.
35:43
September 15, 2019
On location at the NCSEA Leadership Symposium - Part 2 of 4
Part 2 of our 4 part series is a conversation with outgoing NCSEA President, Craig Burshem, and incoming President Tanguler Gray. Hosted by Tim Lightner.
32:33
September 3, 2019
On Location at the NCSEA Leadership Symposium - Part 1 of 4
Part one of our 4 part series recorded on location at the NCSEA Leadership Symposium in Minneapolis, MN. This episode is an interview with NCSEA Executive Director Ann Marie Ruskin, with Tim Lightner.
22:59
August 26, 2019
On Location at the NCSEA Policy Forum - Part 3 of 3
In this episode we hear from Ethan McKinney and Ashley Dexter, co-chairs of the upcoming NCSEA Leadership Symposium. 
27:24
May 1, 2019
On Location at the NCSEA Policy Forum - Part 2 of 3
In this episode, Lori Bengston interviews Mary Ann Welbank about her career in Child Support, the challenges we have faced, and innovations in the program. 
22:22
April 1, 2019
On Location at the NCSEA Policy Forum - Part 1 of 3
The next three episodes were recorded on location at the NCSEA Policy Forum in early February in Washington DC. In this episode, Maureen Leif, Tim Lightner and Judith Green have a conversation with Dr. Steven Golightly about his career, the future of the program and developing leaders for tomorrow.
36:38
April 1, 2019
Go To Omaha!
In this episode Kennetha Julien speaks with WICSEC President Maureen Leif about their upcoming conference, how WICSEC and NCSEA support each other, fun things to do in Omaha and what to wear to a tailgate party.
21:45
April 1, 2019
On Location at the Multi Jurisdictional Meeting in DC
Today’s episode features Lori Rummage Cain on location in our nation’s capital at the Multi State Jurisdictional Meeting which included about 100 participants from from Maryland, Virginia and the District of Columbia as well as representatives from the Federal Office of Child Support.
49:45
April 1, 2019
Part 3 of our series at the OCDA Spring Conference
This is the third and final episode in the series recorded at the Ohio Child Support Director's Association Spring conference. This episode features Deborah Watkins, the OCSS Director and Tiffany Dobbins-Brazelton, the Deputy Director of Continuous Quality Improvement and Innovation for the Cuyahoga County Child Support agency.
40:50
April 1, 2019
Part 2 of our series at the OCDA Spring Conference
This is the second of three episodes recorded on location at the Ohio Child Support Director's Conference. This episode features an interview with Susan Brown, Bill Peltcs, Cassie Young and Christy Nichols from the Franklin County Child Support Agency.
38:00
April 1, 2019
Part 1 of our three part series at the OCDA Spring Conference
The next three episodes were recorded on location at the Ohio Child Support Directors' Association Spring Conference in Columbus Ohio. We interviewed leaders from 3 Ohio counties to discuss their grant programs related to Behavioral Intervention and Procedural Justice. Episode 3 features an interview with Rob Pierson from Stark County Ohio.
29:40
April 1, 2019
Conversation with Trish Skophammer and Ethan McKinney
Interview with Trish Skophammer and Ethan McKinney - co-chairs of the upcoming NCSEA Leadership Symposium.
34:59
April 1, 2019
Welcome to On Location
Discussions and interviews with human service professionals recorded on location at conferences and forums around the world. The first episode was recorded at the 2018 NCSEA Policy Forum in Washington DC, and includes interviews with Alisha Griffin, an independent consultant and former Child Support Director in New Jersey and California, and Robert Doar, Morgridge Fellow in Poverty Studies at the American Enterprise Institute.
50:12
April 1, 2019