xploreUX Cast [Usability Testing]

🎙️ Welcome to the xploreUX Cast! I'm your host, Obruche, inviting you on a journey through the evolving realm of UX research. Join me as we unravel the symbiotic relationship between AI and human expertise, shaping the future of rapid UX research. 🚀

In this episode, we'll debunk misconceptions surrounding AI's role and embrace its potential as a catalyst for enhancing our UX research endeavors. From targeted participant recruitment to insightful data analysis, discover how AI accelerates our path to user-centric design.

But wait, there's more! We'll also explore the irreplaceable human touch in UX research. 💡

Together, let's unlock the power of AI as a tool to complement our skills, leading to unparalleled user experiences and a competitive edge in the digital landscape. Subscribe now and embark on the journey to become a UX champion! 🌟

Remember, with great AI comes great responsibility. Let's explore, innovate, and ethically leverage AI to craft seamless user experiences. Tune in to the xploreUX Cast and level up your UX research game today! 🎧

Ready to dominate rapid UX research? Hit play!

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This podcast episode dives into the world of Human-Centered Design (HCD) and usability requirements. In this episode I explained how HCD puts users at the forefront of the design process, ensuring products are user-friendly and meet their needs.

This episode explores how to uncover usability requirements through user research, scenario building, and competitive analysis. It also discusses the benefits of understanding usability requirements, including increased user satisfaction, reduced costs, and improved brand reputation.

Examples are provided to illustrate how HCD can be applied in real-world scenarios, like designing a library website. The podcast emphasizes that HCD is an iterative process, and usability requirements should be revisited throughout the design process. Finally, the episode explores how HCD can be applied beyond digital products and websites.

Ready to build a product that resonates with your audience? Tune in!

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Delving into User Behaviour - Insights for Usability Improvement | xploreUX Cast

This episode of the XploreUX Cast dives deep into the fascinating world of user behaviour and why it's crucial for creating successful digital products. Host Obrukhe explains how understanding how users interact with your product is the key to crafting a smooth and satisfying experience.

Key Takeaways:

• What User Behaviour Is and Why It Matters: Learn how user behaviour analysis helps you understand how people navigate your websites, apps, and software. By studying user actions, reactions, thoughts, and emotions, you can identify areas for improvement and make your product more intuitive and delightful to use.
• Uncovering User Insights: Explore effective methods for uncovering user insights, including usability testing, heatmaps, session recordings, and data analytics.
• The Power of Observation: Discover the importance of observing real users interacting with your product to identify pain points and opportunities for improvement.
• Leveraging Data for Insights and Empathy-driven Design: Learn how data from tools like Google Analytics can help you pinpoint areas for improvement and prioritize usability enhancements. Remember, empathy is key – put yourself in the user's shoes to design intuitive interfaces that meet their needs.
• Red Flags in User Behaviour: Watch out for signs like confusion, frustration, and low engagement, which indicate areas where your product can be improved.
• The Magic of Iteration: Usability is an ongoing process. Based on user behaviour findings, make small improvements, test them again, and refine further. This cycle leads to a truly user-centric product.
• The User is King (or Queen!): Prioritize user-centered design by integrating user research throughout the design process, actively listening to user feedback, and celebrating user wins. Don't forget about accessibility – ensure everyone can enjoy your product regardless of their abilities.

F R O M O U R S P O N S O R - DATAKNEAD

As a leading data analytics company, Dataknead revolutionizes businesses by harnessing the power of data to drive digital transformation and success

Identifying User Pain Points Through Usability Testing

In this episode of xploreUX Cast, we delve into the world of usability testing and how to create user-friendly products by identifying user pain points.

Struggling users mean lost sales and frustrated customers. Usability testing is like inviting users to try your product and see where they get stuck. These pain points are gold!

Why do user pain points matter?

• Happier users = loyal fans
• Increased sales and conversions
• Catch problems early and save money

How to find user pain points:

• Moderated Usability Testing: Observe users interacting with your product, ask questions, but avoid putting words in their mouths.
• Unmoderated Usability Testing: Users complete tasks online and record their screens and thoughts. Great for wider audiences and tighter budgets.
• Card Sorting: See how users categorize information to identify if your navigation is logical.

Uncover the root cause of the problem:

• Think Like a Detective: Ask follow-up questions to understand the user's thought process.
• The 5 Whys: Ask "why" something happened five times in a row to get to the root cause.
• Probing Further: Use gentle questions like "Can you tell me more about...?" to avoid defensiveness.

Taking action on user pain points:

• Prioritise: Focus on the most frequent and impactful pain points.
• Brainstorm Solutions: Get your team together to creatively address the issues.
• Prototype and Test Again: Don't assume your solutions work! Test them again with prototypes.

Go beyond usability testing:

• Customer Support Tickets: Analyze recurring questions and complaints.
• Social Media: Listen to user conversations about your product.
• Website and App Analytics: Track user behavior to see where they struggle.

By addressing user pain points, you create a product that's delightful to use!

This episode is packed with tips to help you identify and fix user pain points. Stay tuned for the next episode where we'll dive deeper into the world of UX!

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Ever designed a product that fell flat with users?

Usability testing is crucial, but before you jump in, there's a critical step: understanding user needs. This episode of xploreUX Cast on Usability Testing dives deep into this foundation, revealing why it matters and how to uncover those needs.

Here's what you'll learn:

• Why understanding user needs is like building a house with a solid foundation
• Different types of user needs: functional, usability, and emotional
• Techniques for uncovering user needs through research (surveys, interviews, card sorting)
• How personas can put a face to user needs
• How usability testing helps you validate your understanding

We'll also explore iterative design, where you continuously gather feedback and adapt your product to meet evolving user needs.

By the end of this episode, you'll be equipped to:

• Design products users will love
• Conduct more effective usability tests
• Foster a user-centric culture within your team

Ready to build a product that resonates with your audience? Tune in!

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By listening to this episode of the Clevenovia UX Cast, you will get a better understanding of how many users are sufficient enough to run a usability test and obtaining reliable results.

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Effective participant recruitment is vital to collecting reliable data during usability testing of digital products and services. Not only should test participants reflect the characteristics of the targeted users of the product or service, but they must also be likely to use it. Only then will their experiences and opinions yield reliable data for identifying meaningful improvements.

#participants #usabilitytesting 

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Usability testing is a task-based process as well as a sampling process, this means we cannot test every possible task users can perform with a product. As UX practitioner we should structure tasks around business goals, product re-design and where applicable new features. This episode is about the best practice to adopt when deriving tasks or formulating your tasks in preparation for a usability test. It is very important to formulate actionable and reasonable tasks to avoid task misunderstanding. #usabilitytesting #tasks #usabilitytasks #howtocreatetasks #uiux

#userexperience #tasksforusabilitytesting

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In this episode, I talk about how some usability specialists are conducting Usability test like an interview. Listen to this episode and find out why most usability specialists are doing this...

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In this podcast, I talked about how to get the best out of a usability test, by ensuring you test reveal issues that are likely to be encountered by end-users in real-world use.  

I talked about a problematic aspect of a usability test when using the think-aloud protocol. I also highlighted the established guidelines recommended by Simon and Ericsson to avoid this problematic aspect of the think-aloud.

#usabilitytesting #uxui #uxresearch #usertesting #ux

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Most times it's difficult to talk to people about UX especially when there are a novice to UX.  This short recording will assist you to create your own definition or use this same definition to describe your job as a UXer to friends and family.

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In this episode I will be to talking briefly about User Experience and its link to HCI, then I will talk about the think-aloud method and its link to Usability Testing.  First, who am I to talk to you about Usability Testing or why do you have to listen to me because there are loads of information out there about Usability Testing and Think-aloud.

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The Clevenovia UX podcast is all about usability testing. The right way to conduct a robust and rigorous usability test.

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