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Offer Accepted

Offer Accepted

By Vanessa Rosenblum
On this show, real estate industry professionals - from real estate assistants to leaders of mega teams - share how they achieved their current level of success and what they're doing to rise to the next level in their career or business. Whether you're exploring a career in real estate or you currently run a large real estate team and you want to be better at recruiting, training and managing your employees and agents, this is a show you’ll want to follow. Don’t forget to hit subscribe.
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Ep 14 | Growing and managing a mega team with COO Stephanie Brackett

Offer Accepted

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Ep 39 | Design Your Life & Business Plan for 2021 with Adam Roach
Despite the fact that this felt like both the shortest and longest year of our lives, 2021 is just around the corner. And, ready or not, it's time to start thinking about our vision, goals, and strategy for the coming New Year.  If you’re a real estate agent or Director of Operations, it's likely that you're accustomed to sitting down and making a plan for your business. But do you ever sit down and make a plan for your life?  Believe it or not, having a "life plan" is crucial to the success of your business. Knowing exactly why (and what) you want to achieve is the first, most important step in creating a business plan that you will actually execute.  My guest on this episode of Offer Accepted is Adam Roach. Adam is an entrepreneur, agent recruiter, and business coach. He recently led a "Business and Life Planning" workshop, and he provided his participants with an incredible worksheet to help them through their 2021 planning process. I'm going to share that worksheet with you.  Click here to download the workbook we reference throughout the podcast or head to www.hire-lab.com/plan2021.  Podcast Resources Learn more about I Love Recruiting Listen to the I Love Recruiting Podcast Check out the Hire LAB Black Friday Special If you're interested in growing your career or growing your real estate business, visit our YouTube Channel. Follow Pro REA Staffing on social: Facebook    Instagram If you are looking for a new career in real estate, or if you are ready to hire talent for your growing business check out the Pro R.E.A. Staffing Website. Head to the Hire LAB website to learn how to make the perfect hire - every single time. #offeracceptedpodcast #realestateteam #proreastaffing #hirelab
33:02
November 12, 2020
Ep 38 | Shake off Your Hiring Misconceptions with Connie Tholen
Hiring is hard. I get it - no one wants to make a mistake! But this fear of failure can lead employers to come up with "truths" about who to hire, based on some "misstep" they heard about or experienced in the past.  This is dangerous. Why? Because it causes you to cast away a whole group of people, based on one bad experience! Millennials, for example, get a bad rap. But I place smart, motivated millennials every single day. They are NOT all lazy and entitled.  This podcast is all about breaking down misconceptions in hiring.  Connie Tholen spent over 30 years in the banking industry before joining her real estate team. She is 60 years old, and spent most of her career in corporate America. Now she's the Director of Operations for a very successful real estate team in Nevada.  I've met my fair share of hiring managers who would wrongly shy away from hiring someone like Connie. They would be concerned about her technology skills, and her ability to keep up with the pace.  Some employers would even dismiss her because they would fear that she wouldn't be flexible enough to handle the diverse tasks of a small real estate office!  As you’ll hear in this interview, Connie is none of those things. I’m highlighting Connie because I want to shine a light on the many wonderful benefits of hiring older employees. I hope that you enjoy this episode of Offer Accepted.  About Connie I was born and raised in the small community of Elko in Northern Nevada. My husband, Greg, and I still live in the area; but we now live about 17 miles out of Elko in the small country community of Spring Creek. We get all 4 seasons but the winter seems to last the longest – lots of cold and snow. It’s beautiful here – we love it. Mountains and valleys with cattle ranches, sheep ranches, mule deer, and other critters. After graduating from a community college in Reno, I went to work at Wells Fargo Bank as a drive-up teller. I wasn’t sure what I wanted to do from there. Well, 25 years later I left Wells Fargo. During the 25 years, I held many positions including Assistant Branch Manager, Branch Manager, and compliance officer.  I joined the Vicky Blair group five years ago. Since then, our team has grown exponentially! In addition to being one of the Contract Managers, I also serve as the Office Manager. The assistants report to me and I am tasked with ensuring they are trained and successful. We are truly a team, and I am proud that everyone works so hard for the success of Vicky’s business. Podcast Resources Learn more about the Vicky Blair Group If you're interested in growing your career or growing your real estate business, visit our YouTube Channel. Follow Pro REA Staffing on social: Facebook    Instagram If you are looking for a new career in real estate, or if you are ready to hire talent for your growing business check out the Pro R.E.A. Staffing Website. Head to the Hire LAB website to learn how to make the perfect hire - every single time. #offeracceptedpodcast #realestateteam #proreastaffing #hirelab
31:49
October 29, 2020
Ep 37 | Oh, the Places You'll Go! From Admin to Business Owner With Margaret "Mo" Smith
Q: What's the most incredible thing about working as a real estate admin? A: There are countless directions that you can take your career.  It's true! As you grow, learn and achieve, you can use your skills to build the life that you've always dreamed of. Don't believe me? Just ask Mo.  Margaret Smith (aka. “Mo”) is a legend in the real estate admin community. Now, she is fulfilling her dream of becoming a coach, consultant and mentor to admin professionals in real estate and beyond. Mo was my very first guest on the podcast almost two years ago, and so much has changed since then! We’re going to talk about Mo's journey from real estate assistant, to Director of Operations, to starting her own company. I can’t wait to share her story with you! About Mo Mo is on a mission to revolutionize the operations world in the Real Estate Industry. Born and raised in Seattle, WA, she has a passion for seeking truth and asking the hard questions. Mo's parents provided an environment where she and her brothers were truly given permission to just be themselves. She had no idea of the privilege she was given. Prior to Real Estate, Mo was the Docent Program Coordinator at the Seattle Art Museum for 5 years and Assistant Volleyball Coach for Northwest University in Kirkland. She has her Masters in Social Work with a focus on administration, and is an adamant believer in human potential. Mo was the Director of Operations for Pickett Street Properties out of Bothell, WA from 2012-2020. Her job involved recruiting, screening, hiring, marketing/PR, client events, team events, culture, podcast production and overall strategic thinking with the owner, Jesse D. Moore. Mo is extremely passionate about raising the standards for Admins across industries and professions. She is an advocate, artist, cheerleader, and strategic thinker - an Admin who wants to help bust open the industry, and assist in the growth of your business and personal life. Podcast Resources Learn more about Mo & I Love It When LLC If you're interested in growing your career or growing your real estate business, visit our YouTube Channel. Follow Pro REA Staffing on social: Facebook    Instagram If you are looking for a new career in real estate, or if you are ready to hire talent for your growing business check out the Pro R.E.A. Staffing Website. Head to the Hire LAB website to learn how to make the perfect hire - every single time. #offeracceptedpodcast #realestateteam #proreastaffing #hirelab
35:40
October 15, 2020
Ep 36 | Creating a Rock Solid Relationship Between Agent & Admin with Tiffany Lawson
When it comes to residential real estate, Tiffany Lawson has seen it all. Not only has she worked as an admin, an agent and a trainer, but she has an incredibly unique perspective - one that I can't wait to share with you! If you've listened to the podcast before, then you'll have heard me say that one person - the right person - can make all the difference. In fact, hiring the right admin can give you the tools you need to double your business in less than two years. This week, we're tackling what it takes to truly be successful in real estate, and how to hire and train an admin who can transform your business.  About Tiffany Tiffany Lawson is a Florida native that has been working her way up the Real Estate ladder since 2014. She began her career as an assistant to the director of operations for a residential and commercial real estate company. That led her to develop a passion for training and coaching administrative admins - after all, she has always set out to break the glass ceiling in all of her roles. Tiffany currently works in a residential sales role, so she has essentially sat in all of the real estate seats. Tiffany went to Florida State University, and has an awesome son who is her whole world. She is incredibly excited for what lies ahead, in both her personal and professional life and for her family. In her free time, she loves to spend time with friends and family, and when flying solo she enjoys exploring new places and learning about things that take her out of her comfort zone. Podcast Resources Learn more about Tiffany If you're interested in growing your career or growing your real estate business, visit our YouTube Channel. Follow Pro REA Staffing on social: Facebook    Instagram If you are looking for a new career in real estate, or if you are ready to hire talent for your growing business check out the Pro R.E.A. Staffing Website. Head to the Hire LAB website to learn how to make the perfect hire - every single time. #offeracceptedpodcast #realestateteam #proreastaffing #hirelab
1:01:39
October 6, 2020
Ep. 35 | Day in the Life: Director of Marketing & Operations with Jessica Yeager
I knew the moment I met Jessica that I needed to have her on the podcast. Her unstoppable attitude and seemingly endless drive is inspiring, and her journey is relatable to anyone working in real estate. As a Marketing Director and Operations Director for a very large and busy team (when I say busy, I mean they did over 100 transactions in July of 2020!), she has insights that can help any admin grow to be more successful in their role. She also provides some helpful information on what it is that a Marketing/Operations Director actually does, and how their role might fit into the framework of a multifaceted real estate team.  In her arguably limited amount of free time, Jessica also created a clever program to help real estate professionals talk about real estate on social media... without annoying their friends and family. We'll discuss this, how her team is tackling COVID, the trust she maintains with her boss and more.  About Jessica Jes Yeager comes from an entrepreneurial background, having owned a photography studio in Ferndale, Detroit & Clawson from 2003-2013. She has been working in Real Estate for the past 8 years. She has a love of all things Real Estate Marketing especially social media, graphic design, branding and 36+ Touch Plans. She brings a unique and unexpected perspective to marketing real estate agents and teams. Jes co-manages a Facebook group for real estate admin, with 1700+ members, called Admin Success Principles. For the past 2 years, she teaches various marketing topics within that group monthly. Jes loves nonsense and doggos. Podcast Resources Learn More About Jessica and check out her Engage Your SOI membership for only $99/mo for three months. If you're interested in growing your career or growing your real estate business, visit our YouTube Channel. Follow Pro REA Staffing on social: Facebook    Instagram If you are looking for a new career in real estate, or if you are ready to hire talent for your growing business check out the Pro R.E.A. Staffing Website. Head to the Hire LAB website to learn how to make the perfect hire - every single time.  #offeracceptedpodcast #realestateteam #proreastaffing #hirelab
40:00
September 21, 2020
Ep 34 | Make a Plan to Simplify Your Path to Success with Stacy Bahrenfuss
Do you want to build a business that supports the life you want to lead? The secret may lie in your ability to simplify your path to success! My guest this week is Stacy Bahrenfuss. She is an incredibly valuable resource for anyone looking to hone, sculpt or completely revamp their business strategy in 2020. In this interview, we’re going to talk about how Stacy grew a very successful real estate team, and why she decided to start over – from scratch. We’ll also find out if making such a drastic move was worth the risk, and we’ll delve into the details of her new business model. About Stacy Bahrenfuss Founder + CEO of the Catalyst Group, Stacy started her real estate company at the early age of 19, sustained through the housing crisis of 2007-2010, and continued to build the business to be a 7-figure operation and one of the top real estate teams in the state (rated #15 in Idaho by Real Trends in 2018). An avid student of personal and spiritual development, having visited India multiple times she has become one of only 1,000 in the One Consciousness Leaders Circle. She’s also a previous member of Tony Robbins’ Platinum Group. Podcast Resources Visit the Catalyst Group  Visit the Hire LAB website to learn more about our new online training program and other resources. If you're interested in growing your career or growing your real estate business, visit our YouTube Channel. Follow Pro REA Staffing on social: Facebook    Instagram If you are looking for a new career in real estate, or if you are ready to hire talent for your growing business check out the Pro R.E.A. Staffing Website. #offeracceptedpodcast #realestateteam #proreastaffing #hirelab
36:16
August 20, 2020
Ep 33 | Build a Business and Life That You Love - Michelle Spalding
Have you ever had a big idea that someone told you was impossible? Are you looking for freedom and flexibility - both in your career and your life? Maybe you're even considering becoming an entrepreneur, or you recently made the leap to running your own business or team? If any of these sound like you, then this episode of Offer Accepted is right up your alley.  My guest this week is Michelle Spalding - she's a bit of a legend in the TC world. We aren't, however, discussing transaction coordination in this episode; we're taking a deep dive into what it means to be a truly successful entrepreneur. Michelle's unique insights, positive outlook and ability to overcome challenges will speak to anyone looking to break new ground and follow their dreams.  Whether you're thinking about venturing out on your own or you already own a business, you’ll appreciate hearing Michelle’s take on defining success on your own terms. Join us as we discuss setting boundaries with clients, letting go of limiting beliefs and - most importantly - enjoying the journey. Check out Michelle's new book, Glitter, Duct Tape and Magic. About Michelle Spalding In 2005 Michelle launched TMC to help the Realtors she had been working with as a closing agent in a law firm in Central Florida. She knew that most needed help, but few could afford nor wanted the responsibility of a full-time assistant. Over the years her team has grown, and so has her passion for helping others succeed. In 2015, Michelle published her long-awaited book, The Road from Contract to Close: How to Successfully (and Easily) Manage the Details without Losing Your Mind – Or Your Clients!. In addition to supporting her team at TMC, Michelle provides private consulting and coaching services to select clients. She is often asked to speak at conferences, real estate training events, seminars, as well as webinars and teleconferences, about her unique role in growing the Transaction Coordinator Industry from roots. And in 2017, she launched the Transaction Coordinator Academy to provide training and support to transaction coordinators nationwide. Podcast Resources Visit Transaction Management Consultants.  Are you interested in learning more about Pro R.E.A. Staffing sales agent recruiting? Join the pilot program - send me an email at vanessa@proreastaffing.com. Visit the Hire LAB website to learn more about our new online training program and other resources. If you're interested in growing your career or growing your real estate business, visit our YouTube Channel. Follow Pro REA Staffing on social: Facebook    Instagram If you are looking for a new career in real estate, or if you are ready to hire talent for your growing business check out the Pro R.E.A. Staffing Website. #offeracceptedpodcast #realestateteam #proreastaffing
32:32
June 16, 2020
Ep 32 | How to Recruit Top-Selling Agents (That Share Your Values!) with Brett Jennings and Lauren Moseley from Real Estate Experts
Recruiting top-producing agents for your team or brokerage is no small feat. It takes a rock-solid value proposition, a clear strategy and hard work to find people that align with your vision and values. In this episode of Offer Accepted, I interview Brett Jennings and Lauren Moseley from Real Estate Experts in San Jose, California. From attracting agents to distributing leads, we tackle everything you need to know about recruiting revenue producing agents that share your values. If you want to create a recruiting strategy that helps you attract agents (rather than chase them) you are going to love this interview! About Brett Jennings Brett Jennings is the owner and founder of Real Estate Experts. Brett is an award-winning luxury home marketing specialist and also holds a certificate in negotiation from Harvard Law. In 2017, the Wall Street Journal recognized Brett and his team as one of the top 250 real estate groups in the United States. With over one million agents in the country, this prestigious award places Brett in the top 1/10th of the top 1% among his peers. Brett is a charismatic leader who cares as much about his team as he does about his clients. His commitment to delivering a five-star service experience for every client is carefully crafted by a hand-picked, all-star team that consists of transaction coordinators, renovation, marketing, listing, and buyer specialists, all dedicated to offering the highest standard of care in the industry. Learn more here... About Lauren Moseley Lauren uses her decades of experience to empower the team at Real Estate Experts. Her strategic planning efforts create organic growth by optimizing and managing the business development efforts of the sales team. Using her business expertise, she helps each agent create a thriving real estate ecosystem, which leads to more closed contracts. Lauren is at the forefront of recruiting efforts with aggressive plans to scale the team with right-fit partner acquisitions. Learn more here... Podcast Resources Visit Real Estate Experts here.  Visit their agent recruiting site Be a Real Expert here. Are you interested in learning more about Pro R.E.A. Staffing sales agent recruiting? Join the pilot program - send me an email at vanessa@proreastaffing.com. Visit the Hire LAB website to learn more about our new online training program and other resources. If you're interested in growing your career or growing your real estate business, visit our YouTube Channel. Follow Pro REA Staffing on social: Facebook    Instagram If you are looking for a new career in real estate, or if you are ready to hire talent for your growing business check out the Pro R.E.A. Staffing Website. #offeracceptedpodcast #realestateteam #proreastaffing
1:00:09
June 3, 2020
EP 31 | Evaluate and Adapt Your Marketing Strategy with Andre Bodnar
Let's face it: whether we like it or not, the landscape of real estate marketing has changed. Virtual open houses have become the new norm, and agents across the country are thinking of inventive (and sometimes amusing) ways to keep selling. While some COVID marketing methods have proven to be successful, others have fallen painfully flat. So, what's working? And what isn't? My guest this week is Andre Bodnar, the founder of Artifakt Digital. Andre's agency is well-versed in the ways of real estate marketing. He offers some valuable insight on how his clients are adapting their marketing strategies to navigate the waters of COVID, and we discuss the best way to manage creative employees. In a time where it's increasingly important to keep moving forward, this podcast episode can help you answer that looming (and difficult) question: "What's next?"  About Andre Andre is the founder of Artifakt Digital, a digital strategy agency specializing in fully custom and strategic real estate websites, marketing, PPC, and lead generation for North America’s top-producing real estate agents, teams, brokerages, and related industries. His mission is to help North America’s top-producing real agents achieve higher levels of success through digital strategy. Andre wants to know how you’re changing your marketing in response to COVID-19. Fill out this short survey and receive the collective report when it’s finished. Podcast Resources Visit Artifakt Digital here. Access some of Andre's free tools:  Lead Nurturing Workbook Market Turnaround Playbook The Ultimate Guide to Real Estate Marketing Visit the Hire LAB website to learn more about our new online training program and other resources. If you're interested in growing your career or growing your real estate business, visit our YouTube Channel. Follow Pro REA Staffing on social: Facebook Instagram If you are looking for a new career in real estate, or if you are ready to hire talent for your growing business check out the Pro R.E.A. Staffing Website. Don't be a stranger! Email me at vanessa@proreastaffing.com #offeracceptedpodcast #realestateteam #proreastaffing
36:35
May 14, 2020
Ep 30 | Push Past Fear and Embrace the Unknown with En-May Mangels
Trust. Intuition. Fear. Success. What do all these words have in common? Each of them plays an important role in this week's unique episode of Offer Accepted. Although I wouldn't categorize En-May Mangels as my typical podcast guest, her insights, abilities and passion will strike a chord with anyone looking to grow their business or further their career. She is a bright and resourceful leader, and her unique perspective has helped countless people envision and create the life that they've always wanted to live. Listen in as we discuss trusting your gut, easy ways to identify the difference between irrational fear and intuition, and the key to pushing past fear and embracing the unknown. This is an episode you can't afford to miss.  About En-May En-May Mangels is an internationally renowned Strategic Intuitive Advisor, Empath, and modern-day Spiritualist. Working with high-performing individuals in the business world, entertainment, and arts, En-May engages with her clients to safely, compassionately, and effectively remove limiting beliefs, providing insights to restore and revitalize areas lacking vibrancy, productivity, or desired results. Imagine being able to trust that inner voice of your own to make quick, unfaltering decisions in your career and personal life. Imagine the impact, the feeling you have knowing, believing, and trusting your intuitive self to create your best outcome, and the best results for all involved. Let’s turn up your light to remembering your best you; your already knowing, beyond proof and data, intuitive YOU. Podcast Resources Visit En-May's website here.  Visit the Hire LAB website to learn more about our new online training program and other resources. If you're interested in growing your career or growing your real estate business, visit our YouTube Channel. Follow Pro REA Staffing on social: Facebook Instagram If you are looking for a new career in real estate, or if you are ready to hire talent for your growing business check out the Pro R.E.A. Staffing Website. Don't be a stranger! Email me at vanessa@proreastaffing.com #offeracceptedpodcast #realestateteam #proreastaffing
1:02:55
May 6, 2020
Ep 29 | Clint Muhlenberg | Leading the Way with Virtual Assistants
With the employment landscape changing and many companies working entirely from home, COVID has brought the need for (and the benefits of) virtual assistants to the forefront of our minds. I thought this would be the perfect opportunity to catch up with Clint Muhlenberg and discuss the logistics behind working with a virtual assistant, and, more specifically, what it’s like to work with a virtual assistant from the Philippines.  Whether you’re considering hiring a virtual assistant or you’re interested in learning about what a virtual assistant does, this episode is packed with useful information.  Clint runs a company called Level. They provide top-notch virtual assistants from the Philippines to real estate agents and companies across the United States. He has a massive team, and Clint and I share similar philosophies regarding hiring, training and managing remote employees. I can’t think of anyone that would be better suited to discuss this topic. Start listening now to join the discussion!  About Clint Clint Muhlenberg’s passion for real estate is rivaled only by his love for helping agents, teams, and admin in the industry succeed. An accomplished operations leader and graduate of Texas A&M University, Clint has years of experience working with esteemed real estate companies, including one of the top ten Keller Williams Realty teams worldwide. A self-proclaimed lover of chaos, he thrives under high-pressure work situations that would make others question their sanity. While consulting throughout the industry, Clint had a lingering thought: how can leverage be easier? Thus Level was born, a Virtual Assistant company specializing in the real estate industry. Under Clint’s guidance, Level has boosted productivity for real estate businesses by providing outsourced employees in administrative, operations, and marketing roles, among others. His objective is to provide a sense of ease for his clients and prevent them from, in his professional opinion, “working too damn much.” Outside of work, Clint enjoys giving back to his community by mentoring middle and high school students as well as making people laugh, though he still needs work in this area.   Podcast Resources Visit the Level website here.  Visit the Hire LAB website to learn more about our new online training program and other resources. If you're interested in growing your career or growing your real estate business, visit our YouTube Channel. Follow Pro REA Staffing on social: Facebook Instagram If you are looking for a new career in real estate, or if you are ready to hire talent for your growing business check out the Pro R.E.A. Staffing Website. Don't be a stranger! Email me at vanessa@proreastaffing.com #offeracceptedpodcast #realestateteam #proreastaffing
55:04
April 28, 2020
Ep 28 | Creation Through Collaboration with Hallie Warner
How Entrepreneurs & Executive Assistants Can Work Together to Achieve More What can be achieved when a founder and force multiplier work together towards a common goal? In this episode of Offer Accepted, Hallie Warner us takes through the birth, growth and inspiring result of her collaborative partnership with Adam Hergenrother.  If you're in a leadership role, how are you shaping your vision of the future? Will you be able to retain your employees by providing them with consistent growth?  If you're an EA or in a supportive role, do you know how to identify and create opportunities when you see them? Are you dedicated to making yourself an essential part of the team?  I have been so excited to share this interview with Hallie - her story really speaks to me as a business owner, boss and leader. She is an incredible force (a force multiplier, if you will) and if you're looking to explore the possibilities behind partnership and collaboration, then this episode will be sure to pique your interest. It's also packed with information for motivated EA's looking to expand and work towards continued growth in their role.   "Coming together is a beginning. Keeping together is progress. Working together is success." - Henry Ford About Hallie Hallie Warner serves as Chief of Staff to the Founder and CEO of Adam Hergenrother Companies. She is also the co-author of The Founder & The Force Multiplier: How Entrepreneurs and Executive Assistants Achieve More Together. Hallie has worked side-by-side with Adam Hergenrother for over nine years, ensuring that Adam’s vision is clarified, communicated, and implemented. With over ten years of experience supporting the C-Suite, Hallie has mastered the ability to lead and assist by assessing current needs, initiating change, and executing projects. As Chief of Staff, Hallie also provides strategic counsel to key leaders within the company and handles special projects focused on the growth of the organization. Hallie is a graduate of the State University of New York and resides with her husband and dog, Karma, in Williston, Vermont. Podcast Resources: To learn more about Hallie and Adam, listen to the Business Meets Spirituality podcast, or email Hallie here. Check out their book at http://www.founderandforcemultiplier.com/ Visit https://www.hire-lab.com to learn more about our new online training program and other resources. If you're interested in growing your career or growing your real estate business, visit our YouTube Channel. Follow Pro REA Staffing on social: Facebook Instagram If you are looking for a new career in real estate, or if you are ready to hire talent for your growing business check out https://www.proreastaffing.com Don't be a stranger! Email me at vanessa@proreastaffing.com #offeracceptedpodcast #realestateteam #proreastaffing
45:03
April 14, 2020
Ep 27 | Adapt & Succeed: The Transition to Working from Home with Megan Moulden
Is your world suddenly upside down because of COVID-19? Many of us are learning to master Zoom, Slack and virtual listing appointments, and some of us have the added obligation of childcare and homeschooling.  As we navigate these rapid changes and risks together, I wanted to talk to someone who is a well-respected leader in the real estate administrative community. She is in the trenches, trying to navigate working from home and running a real estate team, all while homeschooling her young kids. Meagan Moulden is the Director of Operations for the Kima Real Estate group in North Carolina. She has some incredible insights and ideas to share with you that she learned after moving her 7-person team online.  Meagan shares her perspective on swift adaptation, balance and navigating the challenges that ensue when work/family are no longer separated.  Podcast Resources: Click here to learn more about Meagan and her team.  Admin Success Principles Remote Revolution Operation: Tungsten Light If you're interested in growing your career or growing your real estate business, visit our YouTube Channel. Follow Pro REA Staffing on social: Facebook Instagram If you are looking for a new career in real estate, or if you are ready to hire talent for your growing business check out https://www.proreastaffing.com Don't be a stranger! Email me at vanessa@proreastaffing.com #offeracceptedpodcast #realestateteam #proreastaffing
39:23
March 25, 2020
Ep 26 | Building Lasting Partnerships with Amanda Doll
Okay, I know I don't normally post two podcasts in one week, but I couldn't help myself - this too great not to immediately share. Do you aspire to become 50% of a dynamic Visionary/Implementor partnership? Do you want to learn how to attract and lead a superstar director of operations? Or, are you a real estate administrator who wants to know what might be possible if you found the right team leaders? Either way, this podcast is for you. Grab a cup of coffee and listen as Amanda Doll shares her inspiring story and gives you an inside look into what a truly excellent Visionary/Implementor partnership is really like.  Amanda Doll is the VP of Operations and Growth for Team Borham at Keller Williams Realty. She was first introduced to real estate in 2015 with a background in hospitality and hotel management of over 14 years. Shortly after joining Team Owner, Jeff Borham, Amanda became licensed in the state of Florida and over the last 5 years has played a leading role in taking Team Borham from $8M to $68M and 2 team members to over 16 team members (and counting), including a 5 person operations staff. In addition to her role with the team, Amanda also coaches Mega agents and operations admin within the Keller Williams family, teaches Keller Williams University courses across the county, and runs an admin/ops master that currently travels to 5 market centers within the greater Tampa Bay Area. In 2020, Amanda joined the National Association of Real Estate Support Professionals and holds a Director seat on the Board of Directors, a community she advocates for and is dedicated to elevating through masterminding,  speaking on stage, and being interviewed on panels, webinars and podcasts about failing forward, her journey in leadership growth and leading by example. Her passion for succeeding through others has been the driving force of her success in real estate and it's what motivates her to help people become the best version of themselves. When she’s not in the office, Amanda enjoys traveling to new exotic places, relaxing on the beautiful beaches of Florida and cheering on her home state's college football team, The University of Alabama. Podcast Resources: If you're interested in growing your career or growing your real estate business, visit our YouTube Channel. Follow Pro REA Staffing on social: Facebook Instagram If you are looking for a new career in real estate, or if you are ready to hire talent for your growing business check out https://www.proreastaffing.com Don't be a stranger! Email me at vanessa@proreastaffing.com #offeracceptedpodcast #realestateteam #proreastaffing
57:37
February 13, 2020
Ep 25 | Bridging the Gap Between Employer & Employee - HR Specialist LeiLani Quiray Tells All
Ah, HR - everyone's favorite part of running (or working in) a business. Right? Well... okay, maybe not. HR is complicated, and that's why we're so excited to have HR Pro LeiLani Quiray share her wisdom on this week's episode of Offer Accepted. New laws? Old laws? Things you should definitely know if you're in the real estate industry? We tackle it all. Founder and HR expert LeiLani Quiray has a fiery passion for both Human Resources (nerdy, we know) and philanthropy. After 20 years of dedicated HR and philanthropic work, she wanted to build a business that was different from your everyday Human Resources consulting firm. Be The Change HR, Inc., a conscious company and social enterprise, provides HR support for small-to-medium sized businesses in any facet of HR - from pre-hire to post-term and everything in between. As Ghandi once said, "Be the chance you wish to see in the world" - and LeiLani is doing just that! Podcast Resources: Connect with LeiLani: https://bethechangehr.org/ For even more resources for growing your career or growing your real estate business, visit our YouTube Channel. Follow Pro REA Staffing on social: Facebook Instagram If you are looking for a new career in real estate, or if you are ready to hire talent for your growing business check out https://www.proreastaffing.com Don't be a stranger! Email me at vanessa@proreastaffing.com #offeracceptedpodcast #realestateteam #proreastaffing
40:32
February 11, 2020
Ep 24| Technology is Your Most Valuable Asset w/Bret Shugrue
If you’re not using automation to free up your time and focus on your business, then you’re fighting a losing battle. On this week’s episode of Offer Accepted, technology expert Bret Shugrue tackles the changing tech landscape and provides an insightful glimpse into the power behind automation for agents and admins. Bret is the First Technology Coach for KW Maps as well as a Maps on Demand Coach, creator of the Tech-Enabled Agent coaching program, co-creator of Tech-Enabled Leader. In short: this is his bread and butter. He is a master of communication and connection and teaches teams to see (and use) technology as their most valuable asset. AI technology is changing the way people do business in real estate. Are you going to stay on the cutting edge? Podcast Resources: Connect with Bret on Facebook: https://www.facebook.com/BretShugrue For even more resources for growing your career or growing your real estate business, visit our YouTube Channel. Follow Pro REA Staffing on social: FaceBook Instagram If you are looking for a new career in real estate, or if you are ready to hire talent for your growing business check out https://www.proreastaffing.com Don't be a stranger! Email me at vanessa@proreastaffing.com #offeracceptedpodcast #realestateteam #proreastaffing Note: this episode was recorded 11/19
41:18
January 28, 2020
Ep 23 | Shift Your Focus & Double Your Real Estate Business w/ Nicole Sarenpa
What do you think would happen if you let go of all of the “shoulds” in your life and your business? What if you just showed up 100% as yourself every day and you focused on providing value to others while staying true to your personal values? Would you be happier? Less stressed? Do you think that you could also be MORE successful? We do.  Nicole Sarenpa and her husband Tony started selling real estate in 2006. They worked HARD and they pushed for more and faster growth. Their business was expanding but their life was completely out of whack. Their family and health were suffering and they experienced turn-over and strife in the business. But slowly at first, and then with conviction, they started to make profound changes in how they approached the business and their life as a whole. They centered their decisions and actions around their core values, they slowed down, and they let go of the things that did not serve them. And then things got interesting. Their business doubled. Then it doubled again and it continues to grow. Today, they have found that ever-evolving equilibrium between the needs of their business and family, and Nicole and Tony are both pursuing the work that fuels their passion. Are you ready to recalibrate the balance in your life? It all starts with this podcast.  Podcast Resources:  View the Sarenpa Real Estate Group values.  Donate: Best Christmas Ever Learn more about the Sarenpa Real Estate Group Learn more about Nicole Sarenpa and her coaching For even more resources for growing your career or growing your real estate business, visit our YouTube Channel. Follow Pro REA Staffing on social: FaceBook Instagram If you are looking for a new career in real estate, or if you are ready to hire talent for your growing business check out https://www.proreastaffing.com Don't be a stranger! Email me at vanessa@proreastaffing.com #offeracceptedpodcast #realestateteam #proreastaffing
47:39
January 15, 2020
Ep 22 | Turn Your Dream into a Business w/ AgentREBox CEO, Jen Stalcup
As we close out a decade and prepare for the next, this is the perfect time to take stock of where you are in your life and career and decide what changes you are going to make to build a career that fuels your passion and supports the life you dream about. “Most people overestimate what they can do in a year, and they underestimate what they can do in two or three decades.” - Tony Robbins Jen Stalcup is a force within the real estate admin world. She is passionate about supporting the admin community and supporting real estate agents and teams. We cover a lot of ground in this interview, but one key theme runs through it. YOU can create the career and life you dream of, and it doesn’t have to look like anybody else’s ideal career. Jen manages a 40+ person team and supports 200+ real estate agents as the CEO of AgentREbox while living in the far reaches of Alaska.  The transaction coordination division of her business handled 3,500 closings last year. She also offers a wide range of virtual assistant services, as well as marketing services, and now she is focused on supporting other TC business owners as they grow their businesses. This podcast is a raw, honest conversation about what it’s like building a business from the ground up.  We dig into the pros, cons, and opportunities that come with working with a virtual team.  And, we shed some insight into what it takes to step out of the fear and into the pursuit of your biggest dreams. Learn more about Jen Stalcup and AgentREBox. For even more resources for growing your career or growing your real estate business, visit our YouTube Channel. Follow Pro REA Staffing on social: FaceBook Instagram If you are looking for a new career in real estate, or if you are ready to hire talent for your growing business check out https://www.proreastaffing.com Don't be a stranger! Email me at vanessa@proreastaffing.com #offeracceptedpodcast #realestateteam #proreastaffing
48:10
December 18, 2019
Ep 21 | Monique Helstrom - Building Bridges Between Executives and Administrators
The role of the Administrator is evolving rapidly, and there has never been a better time to be insanely good at logistics, details, and organization. Gone are the days of secretaries and order-takers. Today’s Admins Run.The.Show. And thank goodness because we need them! Executives count on their Admins to be their eyes and ears, their sounding board, and to take their ideas and run with them. However, just like any other relationship, this one needs some care and attention if it is going to work well. And that is where Monique Helstrom comes in. Monique Helstrom is the founder of On Point and a leading advocate for Admin Professionals. She believes passionately in empowering administrators to become leaders in their roles. And teaching executives and their admins how to work more effectively together. She consults, trains, and is a keynote speaker on topics such as communication styles, personality types, leadership methods, and ways to motivate. She gained practical experience and understanding of these topics as the Chief of Simon Sinek, the NYT best-selling author, and TED celebrity. We cover a lot of ground in this conversation, and I’m excited to share it with you. Some of my favorites highlights include: As a leader, getting your first assistant is exciting and SCARY. Suddenly your life is laid bare to another person, and it takes time to build trust. Executives get very little training - if any, on how to work with an assistant. Executives need to acknowledge that they need to learn how to lead, and admins need to give their executives some grace. Executives and Admins see the world differently. Understanding these differences is the first step to building bridges and trust. Too many admins put up with bad behavior. Monique offers some excellent scripts for dealing with an abusive boss. Not all careers are vertical. We talk about going wide in your career versus vertical. Admins need to keep asking questions, and Executives need to be willing to slow down and share their thoughts, frustrations, ideas, and visions with their Admin. Learn more about Monique: https://www.onpoint.expert/ For even more resources for growing your career or growing your real estate business, visit our YouTube Channel. Follow Pro REA Staffing on social: FaceBook Instagram If you are looking for a new career in real estate, or if you are ready to hire talent for your growing business check out https://www.proreastaffing.com Don't be a stranger! Email me at vanessa@proreastaffing.com #offeracceptedpodcast #realestateteam #proreastaffing
57:53
December 4, 2019
Ep 20 | 3x Your Productivity - How to do more, live more and enjoy more w/ David Breckheimer
Get ready to think about your work and your CAPACITY for work in a whole new light. David Breckheimer can get more done in a day than most people accomplish in a week, and he does it all with a giant smile on his face. If you want to achieve more in less time, listen up! David Breckheimer has been involved in the real estate, mortgage, closing, and coaching sides of this business since 1997. As a solo agent, David spent multiple years closing over 100 transactions per year, without a team or admin. This lack of support drove David to become very passionate about developing efficiencies and systems that would help him to continue to own his business rather than it owning him. After years of this, David became obsessed with the admin and TC side of the business and began developing systems that would allow him to handle between 70-100 pending transactions at a time, all while maintaining a healthy work-life balance (no nights, no weekends).  Today, David coaches and trains other TCs and business owners on his methods.  The thing that struck me the most during our conversation was the level of consistency with which he works. His “secret weapon” is straightforward; he does the essential things on time and on schedule. Always. Without exception. And everything else falls into place. Whatever your business or profession. If you are committed to becoming more efficient and effective, you will get value from this podcast episode. Enjoy! Learn more about David at cultivatewins.com. For even more resources for growing your career or growing your real estate business, visit our YouTube Channel. Follow Pro REA Staffing on social: FaceBook Instagram If you are looking for a new career in real estate, or if you are ready to hire talent for your growing business check out https://www.proreastaffing.com Don't be a stranger! Email me at vanessa@proreastaffing.com #offeracceptedpodcast #realestateteam #proreastaffing
57:35
November 26, 2019
Ep 19 | Training and developing your team of rock stars with TC Broker/ Owner Anna Lovec
Anna Lovec is the owner and founder of The Alchemy Company. Her mission is to change the opinion of real estate support staff one transaction at a time. Her team of real estate transaction coordinators provides high-level transaction coordination in CA and FL. I wanted to talk to Anna for a couple of reasons. First, she has a great story, and it's one that I think plenty of my listeners can either relate to or tap into for inspiration. She found a field of work that she loves, cultivated her talent, and grew a business that delivers high-level service for her clients. She also balances running her thriving business with being a wife and mom to 3 young kids. In this interview, we talk about how she leveraged herself out of transaction coordinating and into her current leadership role, and what she has learned about growing and managing a high-performing virtual team of 11 who close 100 transactions per month. This episode is particularly interesting to fellow TC's and real estate teams, but I think that the themes we will touch on are much more universal. Listen for: Her growth path from working in the business to working on the business How she trains and on-boards her transaction coordinators How she maintains quality control of a large, virtual team Pros and cons of hiring people with little or no experience (and why she prefers to train from scratch) Learn more about Anna and her team: https://www.alchemytc.com/ For even more resources for growing your career or growing your real estate business, visit our YouTube Channel. Follow Pro REA Staffing on social: FaceBook Instagram If you are looking for a new career in real estate, or if you are ready to hire talent for your growing business check out https://www.proreastaffing.com Don't be a stranger! Email me at vanessa@proreastaffing.com #offeracceptedpodcast #realestateteam #proreastaffing
36:33
November 12, 2019
Ep 18 | How Ross Novotny scales his business with systems and automation
If you listen to the Offer Accepted podcast, you know that systems and processes are a common, reoccurring topic among our guests. Systems are a competitive advantage that anyone can access. The better your systems, the better your business. When you lack documented systems, or your processes are not easily duplicated by other employees, you will find yourself overly dependent on a single Rock Star employee. Ross Novotny takes it one step further. He automates his systems at a very high level. You will be blown away by how he thinks about the use of technology in his daily life. Ross Novotny has been the Director of Operations for a residential real estate team called Group 4610 based in Scottsdale, Arizona. Prior to joining the team, Ross spent 11 years working in operations and project management for a home builder. He is now parlaying his combined 15+ years of experience in the operations world to start his own company  Ross’ new company, www.ThirdDegreeLeverage.com aims to help small businesses with process creation, efficiency, and automation to allow them to experience exponential growth and entrepreneurial freedom.  Resources: Lessonly - onboarding and employee training Trainual - onboarding and employee training Realvolve for automated checklists for the sales process https://www.cincpro.com/ for lead gen process https://www.ylopo.com/ for lead gen process Handwrytten - automated handwritten notes (use promo code 3DL for a discount on your first order) Webmerge - easily convert a form into a pdf that can be automatically sent to DocuSign Connect with Ross: NextLevel Agent platform for agent growth and development - NLA Conference 2020 3rd Degree Leverage - helping small businesses create efficiency and automation in their business For even more resources for growing your career or growing your real estate business, visit our YouTube Channel. Follow Pro R.E.A. Staffing on social: FaceBook Instagram If you are looking for a new career in real estate, or if you are ready to hire Talent for your growing business check out https://www.proreastaffing.com Don't be a stranger! Email me at vanessa@proreastaffing.com #offeracceptedpodcast #realestateteam #proreastaffing
45:16
October 29, 2019
Ep 17 | What are the job duties of a COO on a real estate team? Plus and other essential questions with Christy Belt Grossman
This interview is all about the role of COO. What does a COO actually DO on a real estate team? How does one land that role? How do you grow into the role? (or, How do you help your EA become your COO), And who should you hire to be your COO? Christy Belt Grossman is the CEO and Owner of Ops Boss Coaching LLC. Christy's passion for raising the bar on the operations side of real estate, especially for those “riding shotgun”, was fueled by her experience as COO of The Belt Team from 1995-2018. (The Belt Team is one of the nation's top real estate teams with over $1 Billion SOLD). This is what inspired her to found her company in 2015. Christy is the author of the popular class “BE A BOSS! 10 Secrets of a Mega EA” which over 2,000 have attended. She also keeps an elite roster of personal coaching clients across the United States and Canada. I also get Christy’s unique perspective on two of my favorite topics, office culture, and systems. AND she blows my mind by combining the two. Yep. She has Systems to support her Culture! Enjoy! Learn more about Christy at www.opsbosscoaching.com We mentioned the DISC Profile. If you are not familiar with this assessment download our Cheat Sheet. If you would like to learn what your DISC score is you can purchase the DISC for $25 on our website. For even more resources for growing your career or growing your real estate business visit our YouTube Channel. Follow Pro R.E.A. Staffing on social: FaceBook Instagram Twitter If you are looking for a new career in real estate, or if you are ready to hire Talent for your growing business check out https://www.proreastaffing.com Don't be a stranger! Email me: vanessa@proreastaffing.com #offeracceptedpodcast #realestateteam #proreastaffing
51:08
October 15, 2019
Ep 16 | Follow, Manage, Lead - An onboarding framework for launching new hires to greater success w/ Kathleen Metcalf
Are you setting your new hires up for success or for failure? Too many employers stop short of the finish line when they hire a new employee. Let’s change that. I’m excited to have real estate team trainer and coach, Kathleen Metcalf back on the podcast as well as Pro R.E.A. Staffing’s own Sarah Weaver. This topic is so important that it required a co-host. The hiring process isn’t over when a candidate signs their offer letter. Nope, not even close. The hiring process ends once a candidate is fully onboarded and is thriving in their role. If you are willing to take the time, effort and money to invest in hiring a talented employee for your business, it makes no sense to fail to provide outstanding training and onboarding experience for your new hire. In today’s podcast listen for: Before an employee can be proactive in their role they must first follow, then manage and then finally, they can lead The bicycle analogy - the training wheels come off one at a time What is reasonable to expect from a new hire in their first 90 days How you respond to mistakes is massively important; How to respond when mistakes are made, and when mistakes really do equal a red flag Where to start with employee training Busting the myth: “My new hire is experienced so they don’t need training and onboarding.” The “Dark before the Dawn” (This is SO true.) Oncology vs Preventative Medicine: Why new hire coaching starting Day 1 is so important People are different but they are predictably different. How to use the DISC behavioral assessment to communicate effectively with everyone on your team You can learn more about Kathleen at www.kathleenmetcalf.com. Finally, we mentioned the DISC Profile. If you are not familiar with this assessment download our Cheat Sheet. If you would like to learn what your DISC score is you can purchase the DISC for $25 on our website. For even more resources for growing your career or growing your real estate business visit our YouTube Channel. Follow Pro R.E.A. Staffing on social: FaceBook Instagram Twitter If you are looking for a new career in real estate, or if you are ready to hire Talent for your growing business check out https://www.proreastaffing.com Don't be a stranger! Email me: vanessa@proreastaffing.com #offeracceptedpodcast #realestateteam #proreastaffing
44:39
September 17, 2019
Ep 15 | Making the move from Admin to Agent | Interview w/ Dana Browning
Real estate assistants usually fall into one of two camps. There are those who love being an assistant and while they may aspire to grow into a leadership role they have no desire to be in sales. Others see being a Real Estate Assistant as a short-term step on their journey of becoming a real estate agent. My guest today, Dana Browning doesn’t fall neatly into either camp which is what makes her career journey so interesting. Dana’s path to becoming a Buyers Agent is a bit non-traditional as you will hear during our interview but her experience offers plenty of insight for those contemplating a similar path. Some of my favorite highlights from this interview include: Why being an assistant is harder than being a sales agent on a team Even very experienced assistants struggle during their first 90 days on a job (and what to do about it) It’s hard to measure success as an admin which is why praise from your boss is so important What Dana looked for when interviewing teams Accountability and education vs leads as a value proposition for teams Finally, we mentioned the DISC Profile. If you are not familiar with this assessment download our Cheat Sheet. If you would like to learn what your DISC score is you can purchase the DISC for $25 on our website. For even more resources for growing your career or growing your real estate business visit our YouTube Channel. Follow Pro R.E.A. Staffing on social: FaceBook Instagram Twitter If you are looking for a new career in real estate, or if you are ready to hire Talent for your growing business check out https://www.proreastaffing.com Don't be a stranger! Email me: vanessa@proreastaffing.com #offeracceptedpodcast #realestateteam #proreastaffing
35:15
August 27, 2019
Ep 14 | Growing and managing a mega team with COO Stephanie Brackett
Get ready to hear some truly powerful productivity hacks, as well as valuable insight on building a strong and lasting relationship between a lead admin and their mega agent! Stephanie Brackett is the COO for the Anderson Hicks team in Idaho Falls. She started with Mike Hicks when he had a three-person team, and she helped him grow the team to the #2 team in their area. Last year her team merged with another top team, and today she manages 30 people on the Anderson Hicks team. They rank #58 on the Real Trends “The Thousand” report for team. This interview is packed full of gems.  Some of my favorite highlights include: Starting with your One Thing Winning Minute Daily gratitude The Promise Todoist.com David Allen + “Getting Things Done” Hidden culture vs overt culture The unexpected challenges of combining teams If you are not familiar with the DISC behavioral profiles check out our Cheat Sheet.  Learn more about Stephanie and her team.  For even more resources for growing your career or growing your real estate business visit our YouTube Channel. Follow Pro R.E.A. Staffing on social: FaceBook Instagram Twitter If you are looking for a new career in real estate, or if you are ready to hire Talent for your growing business check out https://www.proreastaffing.com Don't be a stranger! Email me: vanessa@proreastaffing.com #offeracceptedpodcast #realestateteam #proreastaffing
59:06
August 14, 2019
Ep 13 | How to share a real estate assistant w/ Analise Smith-Hinkley
This podcast is for agents who need and want to hire a real estate assistant but are not ready to commit to a full-time assistant. They know that they want to hire someone who has the level of expertise and commitment to the job that a full-time employee brings to the job but they only need that person for 20 hours per week.  If you are considering sharing a full-time real estate assistant with another agent, this podcast is for you. There are all sorts of reasons why this idea of sharing an assistant is easier said than done. For one, it’s not easy to have two bosses. Add to that that the admin is maintaining 2 separate CRMS, workflows, brand identities, business norms. And, often, the assistant is dealing with two agents with very different personalities and work styles. My guest today is Analise Smith-Hinkley. She is a talented marketing professional that I placed as a shared assistant for two agents in San Francisco. She has been there for 10 months and things are going really well. Learn: What they talked about before Analise was hired to set “ground-rules” and mutual expectations. How the agents worked together to onboard and train Analise. How she balances her time and competing priorities. Some of the challenges she faced as she grew in her role, and how her agents made the process easier for her. And, since she is a talented marketing professional I couldn’t let her go without asking about her perspective on marketing luxury properties, how she uses social media and how she helped her to agents differentiate their brands in a crowded market. For even more resources for growing your career or growing your real estate business visit our YouTube Channel: https://www.youtube.com/proreastaffing Follow Pro R.E.A. Staffing on social: FaceBook: https://www.facebook.com/proreastaffing Instagram: https://www.instagram.com/proreastaffing Twitter: https://twitter.com/prorejobs If you are looking for a new career in real estate, or if you are ready to hire Talent for your growing business check out https://www.proreastaffing.com Don't be a stranger! Email me: vanessa@proreastaffing.com #offeracceptedpodcast #realestateteam #proreastaffing
57:49
August 1, 2019
Ep. 011 | Growing Big. Lessons from a serial real estate entrepreneur w/ Mark Von Kaenel
If you want to use your real estate sales business as a springboard to other ventures, this show is for you. Today we are going to explore several of the “next opportunities” for a successful real estate agent with a man who decided to take on not one, but SEVERAL of those next opportunities. Mark Von Kaenel has a personal real estate business that did over $1M GCI in 2018, he operates a property management company that has 1000 doors under management and he is a Keller Williams Operating Partner with multiple locations in and around Silicon Valley, CA.  On this podcast, we dig into how and why he grew his businesses and explore the pros, as well as the many challenges of running multiple businesses at the same time.  In this interview: [10:25] The challenges of growing big and fast [14:20] Accepting your role as a Leader when you decide to grow a team [15:39] How hiring a Director of Operations changed his business [25:00] What Mark learned about his priorities when he hired his current Real Estate Assistant  [28:06] Why and how he changed his philosophy around how he pays his assistant Learn more about Mark von Kaenel: http://www.vkregroup.com/ and https://kwbae.com/ View Mark’s open job opportunities: https://www.proreastaffing.com/careers/ (Search Los Gatos, CA) For even more resources for growing your career or growing your real estate business visit our YouTube Channel: https://www.youtube.com/proreastaffing Follow Pro R.E.A. Staffing on social: FaceBook: https://www.facebook.com/proreastaffing Instagram: https://www.instagram.com/proreastaffing Twitter: https://twitter.com/prorejobs If you are looking for a new career in real estate, or if you are ready to hire Talent for your growing business check out https://www.proreastaffing.com Don't be a stranger! Email me: vanessa@proreastaffing.com #offeracceptedpodcast #realestateteam #proreastaffing
38:42
June 11, 2019
Ep 010 | Growing Into Leadership. Advice for new managers w/ Kathleen Metcalf
The path from successful solo agent to Team Leader is exciting, challenging, motivating and sometimes...bumpy. It’s not easy to hand over parts of your business to someone else or to trust someone else with your clients. On top of that, a new Team Leader has to lead, manage, delegate, and mentor. It can feel overwhelming. On this week’s podcast, I interview real estate team coach and trainer, Kathleen Metcalf. The President and Founder of Atlas Real Estate Coaching + Training, Kathleen, has seen it all. She was a real estate assistant, a top agent, a recruiter in real estate, an assistant to a top real estate coach, and for the last six years, a real estate coach and trainer herself. If anyone has insight into what it takes to make a successful transition from agent to team leader, or from Assistant to Director of Operations, it is Kathleen.  In this episode: [3:20] The new roles and responsibilities of a Team Leader (vs. solo Real Estate Agent) [6:45] The difference between being a Manager and a Leader [15:30] Common challenges for new leaders [19:50] Some skills you can train and some skills you have to buy [28:00] “You show people what to do, and then follow up on it, to confirm that what you thought is what you said, is what they heard, is what they understood.” [35:00] The dark before the dawn [46:10] How to help an Assistant transition into a leadership role on your team Kathleen now has Alliance by Atlas, a way for admins to receive training alongside their agents. Learn more about Kathleen. For even more resources for growing your career or growing your real estate business visit our YouTube Channel: https://www.youtube.com/proreastaffing Follow Pro R.E.A. Staffing on social: FaceBook: https://www.facebook.com/proreastaffing Instagram: https://www.instagram.com/proreastaffing Twitter: https://twitter.com/prorejobs If you are looking for a new career in real estate, or if you are ready to hire Talent for your growing business check out https://www.proreastaffing.com Don't be a stranger! Email me: vanessa@proreastaffing.com #offeracceptedpodcast #realestateteam #proreastaffing
1:06:04
May 28, 2019
Ep 009 | Keep more of your profits and have more fun. An interview with Cathy Anderson
“It is the consistency with which you approach your daily activities which determines the consistency with which you get paid.” - Cathy Anderson At the peak of her sales career, Cathy Anderson sold 200 homes per year with the help of two assistants. Plus, she managed to make it home by 5 p.m. most nights. Oh, and she lived in a town of 8,000 people that did not even have an MLS until she launched her real estate career. Cathy went on to become a highly sought-after business coach and has been coaching for nearly 25 years. After years being a top producer herself and coaching many top producers around the world, you can bet that she has some great stories to tell! Some takeaways from this fun and wide-ranging interview: [6:00] If you want to attract great Buyers Agents build a strong foundation first. You cannot add buyers agents and/or Inside Sales Agents until you do the following:                   1. Build a strong administrative support staff                   2. Have a good inventory of listings  [9:25] “It’s not how much I made, it was how much I kept.” How she kept expenses low and profits high. She learned how to do things:                    1. Quickly                    2. Inexpensively                    3. Still with Five-Star service [10:40] Profitability benchmarks for solo agents and teams How she managed to make 52 contacts (Not 50) per day for YEARS (hint: it’s all about systems and leverage)  How Cathy was able to "P.L.A.” every day and go home by 5:00 p.m.  Why the personal bucket is not allowed in the office but squirt guns and water guns are allowed!  Her approach to training and onboarding new hires (“Nobody comes to work for you hoping they can screw everything up!”) and the four phases of learning:          1. Unconscious incompetence        2. Conscious incompetence        3. Conscious competence        4. Unconscious competence Reach out to Cathy on LinkedIn: https://www.linkedin.com/in/cathy-anderson-1520a011/ For even more resources for growing your career or growing your real estate business visit our YouTube Channel: https://www.youtube.com/proreastaffing Follow Pro R.E.A. Staffing on social: FaceBook: https://www.facebook.com/proreastaffing Instagram: https://www.instagram.com/proreastaffing Twitter: https://twitter.com/prorejobs If you are looking for a new career in real estate, or if you are ready to hire Talent for your growing business check out https://www.proreastaffing.com Don't be a stranger! Email me: vanessa@proreastaffing.com #offeracceptedpodcast #realestateteam #proreastaffing
52:11
May 21, 2019
Ep. 008: How to "Wow" Clients and Win Raving Fans with Joe Rock
Lin Realty is proof of what is possible when real estate agents focus on building a real estate business not just being a successful solo agent. From day one, Eva and Joe had a vision for their business, and they executed on it relentlessly. They also stayed true to their values, and as a result, they became one of the top teams at Keller Williams Realty within four years. There are so many great takeaways from this interview. One of my favorites is the idea of hiring a “Wow Coordinator”. You haven’t heard of a Wow Coordinator? Well, listen and be prepared to be floored.  Other key takeaways: Fear setting vs. goal setting How building a culture focused on service and personal growth impacted their success Showing Assistants vs. Buyers Agents Vision statements Building clients for life We are currently hiring a Showing Assistant for Lin Realty. View the job ad and apply. Learn more about Lin Realty Group. For even more resources for growing your career or growing your real estate business visit our YouTube Channel: https://www.youtube.com/proreastaffing Follow Pro R.E.A. Staffing on social: FaceBook: https://www.facebook.com/proreastaffing Instagram: https://www.instagram.com/proreastaffing Twitter: https://twitter.com/prorejobs If you are looking for a new career in real estate, or if you are ready to hire Talent for your growing business check out https://www.proreastaffing.com Don't be a stranger! Email me: vanessa@proreastaffing.com #offeracceptedpodcast #realestateteam #proreastaffing
44:49
May 14, 2019
Ep 007: How to build a commercial real estate team while traveling the world w/ Ben Weil
Ben Weil is a top producing commercial real estate agent in San Francisco's East Bay. He designed his business to allow him to travel and work more than half the year remotely. Ben believes in growing a team to create leverage and provide a higher level of client service. And, he figured out how to develop talented salespeople from the ground up to create the business and the life he wants. In this interview, Ben shares how he changed one Junior Agent’s life by taking him out of a $24k annual salary sales job and showing him how to earn $220k in commission in his first year as a commercial real estate agent. According to Ben, the Junior Agent paid off his student loans, bought a car AND put a down payment on a house. Can you imagine going from $24k to $220k on ONE year?  Ben’s story is a remarkable and inspiring journey. Learn: Why Ben prefers to train brand new agents How he structures his training and mentorship program How he balances being one of the TOP commercial agents in San Francisco with his love of travel His “keys to success” in commercial real estate Ben is hiring! Learn more about Ben’s Jr. Agent Training & Mentorship program. For even more resources for growing your career or growing your real estate business visit our YouTube Channel: https://www.youtube.com/proreastaffing Follow Pro R.E.A. Staffing on social: FaceBook: https://www.facebook.com/proreastaffing Instagram: https://www.instagram.com/proreastaffing Twitter: https://twitter.com/prorejobs If you are looking for a new career in real estate, or if you are ready to hire Talent for your growing business check out https://www.proreastaffing.com Don't be a stranger! Email me: vanessa@proreastaffing.com #offeracceptedpodcast #realestateteam #proreastaffing
42:02
May 7, 2019
Ep. 006 How to double your business in 18 months with one key hire
If you have ever heard a business coach say, “one key hire can help you double or triple your business of the next 2 to 3 years,” and thought that seemed impossible then you need to listen to this interview. Michelle is a Licensed Director of Operations in the Seattle area. A few years ago she transitioned from commercial real estate into residential and joined forces with a driven, growth-oriented agent. Eighteen months later the business doubled in volume. A few years after that, they grew from a team of two to a team of five. In this wide-ranging interview we talk about: Why she didn’t accept another job offering a higher salary. How knowing and connecting with her boss’s values impacted their success. Questions she always asks potential new employers when she is being interviewed. How she sets boundaries around working hours. Why agents cannot “dump and run” even when you hire an experienced admin. If you are in the Seattle area and you are looking for a Director of Operations for your team email me to learn more about Michelle. Vanessa@proreastaffing.com Follow Pro R.E.A. Staffing on social: FaceBook: https://www.facebook.com/proreastaffing Instagram: https://www.instagram.com/proreastaffing Twitter: https://twitter.com/prorejobs YouTube: https://youtube.com/proreastaffing If you are looking for a new career in real estate, or if you are ready to hire Talent for your growing business check out https://www.proreastaffing.com #offeracceptedpodcast #realestateteam #proreastaffing
1:03:07
April 30, 2019
Ep 005: Slowing down to build a strong team foundation. Interview w/ Alexander Lurie
Alexander ("Zander") Lurie's journey to becoming a top producing Realtor in San Francisco is defined by his singular focus, determination, and drive. Zander has been a long-time client of mine which means I have had the pleasure of watching Zander's business grow and change over the last several years. Today he is ranked among the top 1% of realtors in San Francisco. Pro R.E.A. Staffing is currently searching for a new Operations Manager for Zander's thriving team. In this interview, Zander and I explore how he achieved his current level of success, what he has learned along the way, and what he is looking for in his next hire. In this podcast, learn how Zander: - Continually hones and evaluates his vision, mission, and values - Structures his current team and his plans for future growth - Defines the job of Operations Manager—what that title means to him, and what he expects from the person in that role - Evolved as a boss and leader of his team Apply to The Lurie Group's open Operations Manager role: https://www.proreastaffing.com/careers?rpid=uN9-TXPOdQY Learn more about Zander Lurie: https://luriegroup.com For even more resources for growing your career or growing your real estate business visit our YouTube Channel: https://www.youtube.com/proreastaffing Follow Pro R.E.A. Staffing on social: FaceBook: https://www.facebook.com/proreastaffing Instagram: https://www.instagram.com/proreastaffing Twitter: https://twitter.com/prorejobs If you are looking for a new career in real estate, or if you are ready to hire Talent for your growing business check out https://www.proreastaffing.com Don't be a stranger! Email me: vanessa@proreastaffing.com #offeracceptedpodcast #realestateteam #proreastaffing
23:53
April 25, 2019
Ep 004: How to become a Transaction Coordinator w/ Paisley Vartanian
Today we explore the role Transaction Coordinators play in the real estate process. We talk about how to become a transaction coordinator, what a “day in the life” is really like, and the pros and cons of working as an independent TC. If you are exploring careers in real estate, you will want to listen to this podcast. Paisley Vartanian is a 15+ year veteran of the real estate industry and a professional Transaction Coordinator. She has worked as an in-office TC and as an independent Transaction Coordinator.  Reach out to Paisley: info@assistant.realestate https://www.assistant.realestate https://www.linkedin.com/in/paisleyvartanian/ For even more resources for growing your career or growing your real estate business visit our YouTube Channel: https://www.youtube.com/proreastaffing Follow Pro R.E.A. Staffing on social: FaceBook: https://www.facebook.com/proreastaffing Instagram: https://www.instagram.com/proreastaffing Twitter: https://twitter.com/prorejobs If you are looking for a new career in real estate, or if you are ready to hire Talent for your growing business check out https://www.proreastaffing.com Don't be a stranger! Email me: vanessa@proreastaffing.com #offeracceptedpodcast #realestateteam #proreastaffing
32:52
April 23, 2019
Ep. 003: From intern to COO of a mega team. Interview w/ Scott Shuman, COO of the Sue Adler Team
One of the best things about building a career in real estate is that your path is, for a large part, undefined and YOU have an incredible amount of control over the trajectory of your career. Scott offers an inspiring example of one way to build a successful career in real estate. Scott Shuman was one of those lucky people who knew that real estate was his passion at an early age. He turned a high school internship into a massive opportunity and today, at the age of 27, he is the COO for the Sue Adler Real  Estate team in Short Hills, NJ.  Scott's story proves that age is just a number and talent, drive and ambition matter more than anything else. In this wide-ranging interview, we talk about how "front loading" your working years can lead to far-reaching opportunities, how he navigated managing people who were twice his age, and how he created his current opportunity. Learn more about Scott: https://www.sueadler.com For even more resources for growing your career or growing your real estate business visit our YouTube Channel: https://www.youtube.com/proreastaffing Follow Pro R.E.A. Staffing on social: FaceBook: https://www.facebook.com/proreastaffing Instagram: https://www.instagram.com/proreastaffing Twitter: https://twitter.com/prorejobs If you are looking for a new career in real estate, or if you are ready to hire Talent for your growing business check out https://www.proreastaffing.com Don't be a stranger! Email me: vanessa@proreastaffing.com #offeracceptedpodcast #realestateteam #proreastaffing
46:55
April 9, 2019
Ep. 002: From Listing Coordinator to Team Leader. Interview w/ Danielle Glew from the Hoffman Murphy Team
Follow the remarkable career journey of Danielle Glew,  Team Leader, and Lead Listing Specialist to the Hoffman Murphy team in Hermosa Beach,  CA. Danielle joined the team as the Listing Coordinator and over the past nine years grew into her current role and is on track to become CEO of the team. Danielle's story is an inspiring example of how a real estate agent can create a legacy business with one key hire. You'll also hear about: - The role the team's culture played in her professional development, and how it has impacted the team's overall success.  -  What happens when the right people are placed in roles that are the best fit for their skills and talents. - How the Hoffman Murphy team approaches the hiring process and how they protect and enhance their team's culture with each strategic hire. - Danielle's approach to holding the team accountable and why this is so important. You can learn more about Danielle at https://www.hoffmanmurphy.com For even more resources for growing your career or growing your real estate business visit our YouTube Channel: https://www.youtube.com/proreastaffing Follow Pro R.E.A. Staffing on social: FaceBook: https://www.facebook.com/proreastaffing Instagram: https://www.instagram.com/proreastaffing Twitter: https://twitter.com/prorejobs If you are looking for a new career in real estate, or if you are ready to hire Talent for your growing business check out https://www.proreastaffing.com Don't be a stranger! Email me: vanessa@proreastaffing.com #offeracceptedpodcast #realestateteam #proreastaffing
47:00
April 9, 2019
Ep. 001: How to go from no experience to running a busy real estate team w/ Margaret Smith, Director of Operations for Pickett Street Properties
What is it like to step into an Operations role on a busy real estate team when you have ZERO real estate experience? Margaret's Smith shares her journey from her first day on the job to the point where everything finally clicked, and she could wrap her arms around the business and take charge. This is a story about preserving through the hard things and commitment to a broader vision. It's also about a special relationship between a Team Leader and his Director of Operations based on mutual respect and a shared desire to encourage others in reaching their full potential. Margaret offers a shining example of what is possible when Talent is supported and given continuous opportunities for growth. You will hear: - What it took to "learn the ropes" and the challenges Margaret faced during her first year in real estate. - How she fulfills her role as Culture Keeper for the team and some of the specific strategies she uses to maintain and improve the culture of the team. - Margaret's commitment to the Keller Williams hiring process called Career Visioning and the difference it has made in her own life and the success of the team. - The dynamic between her Team Leader and herself and how they work together to run the Pickett Street Real Estate team. - How she leveraged her experience as the Director of Operations into an opportunity to coach and train other administrators. You can learn more about Margaret here: https://www.facebook.com/MargaretMacaulaySmith  Check out the Finely Clicked podcast: https://soundcloud.com/pickettstreetproperties For even more resources for growing your career or growing your real estate business visit our YouTube Channel.   Follow Pro R.E.A. Staffing on social: FaceBook: https://www.facebook.com/proreastaffing Instagram: https://www.instagram.com/proreastaffing Twitter: https://twitter.com/prorejobs If you are looking for a new career in real estate, or if you are ready to hire Talent for your growing business check out https://www.proreastaffing.com Don't be a stranger! Email me: vanessa@proreastaffing.com #offeracceptedpodcast #realestateteam #proreastaffing
1:00:16
April 9, 2019