Offer Accepted

Ep 14 | Growing and managing a mega team with COO Stephanie Brackett

An episode of Offer Accepted

By Vanessa Rosenblum
On this show, real estate industry professionals from real estate assistants, to team leaders of mega teams share how they achieved their current level of success and what they are doing to rise to the next level in their career or business. Whether you are exploring a career in real estate, or you currently run a large real estate team and you want to be better at recruiting, training and managing your employees and agents, this is a show you’ll want to follow so don’t forget to hit subscribe.
More places to listen

More places to listen

Ep 17 | What are the job duties of a COO on a real estate team? Plus and other essential questions with Christy Belt Grossman
This interview is all about the role of COO. What does a COO actually DO on a real estate team? How does one land that role? How do you grow into the role? (or, How do you help your EA become your COO), And who should you hire to be your COO? Christy Belt Grossman is the CEO and Owner of Ops Boss Coaching LLC. Christy's passion for raising the bar on the operations side of real estate, especially for those “riding shotgun”, was fueled by her experience as COO of The Belt Team from 1995-2018. (The Belt Team is one of the nation's top real estate teams with over $1 Billion SOLD). This is what inspired her to found her company in 2015. Christy is the author of the popular class “BE A BOSS! 10 Secrets of a Mega EA” which over 2,000 have attended. She also keeps an elite roster of personal coaching clients across the United States and Canada. I also get Christy’s unique perspective on two of my favorite topics, office culture, and systems. AND she blows my mind by combining the two. Yep. She has Systems to support her Culture! Enjoy! Learn more about Christy at www.opsbosscoaching.com We mentioned the DISC Profile. If you are not familiar with this assessment download our Cheat Sheet. If you would like to learn what your DISC score is you can purchase the DISC for $25 on our website. For even more resources for growing your career or growing your real estate business visit our YouTube Channel. Follow Pro R.E.A. Staffing on social: FaceBook Instagram Twitter If you are looking for a new career in real estate, or if you are ready to hire Talent for your growing business check out https://www.proreastaffing.com Don't be a stranger! Email me: vanessa@proreastaffing.com #offeracceptedpodcast #realestateteam #proreastaffing
51:08
October 15, 2019
Ep 16 | Follow, Manage, Lead - An onboarding framework for launching new hires to greater success w/ Kathleen Metcalf
Are you setting your new hires up for success or for failure? Too many employers stop short of the finish line when they hire a new employee. Let’s change that. I’m excited to have real estate team trainer and coach, Kathleen Metcalf back on the podcast as well as Pro R.E.A. Staffing’s own Sarah Weaver. This topic is so important that it required a co-host. The hiring process isn’t over when a candidate signs their offer letter. Nope, not even close. The hiring process ends once a candidate is fully onboarded and is thriving in their role. If you are willing to take the time, effort and money to invest in hiring a talented employee for your business, it makes no sense to fail to provide outstanding training and onboarding experience for your new hire. In today’s podcast listen for: Before an employee can be proactive in their role they must first follow, then manage and then finally, they can lead The bicycle analogy - the training wheels come off one at a time What is reasonable to expect from a new hire in their first 90 days How you respond to mistakes is massively important; How to respond when mistakes are made, and when mistakes really do equal a red flag Where to start with employee training Busting the myth: “My new hire is experienced so they don’t need training and onboarding.” The “Dark before the Dawn” (This is SO true.) Oncology vs Preventative Medicine: Why new hire coaching starting Day 1 is so important People are different but they are predictably different. How to use the DISC behavioral assessment to communicate effectively with everyone on your team You can learn more about Kathleen at www.kathleenmetcalf.com. Finally, we mentioned the DISC Profile. If you are not familiar with this assessment download our Cheat Sheet. If you would like to learn what your DISC score is you can purchase the DISC for $25 on our website. For even more resources for growing your career or growing your real estate business visit our YouTube Channel. Follow Pro R.E.A. Staffing on social: FaceBook Instagram Twitter If you are looking for a new career in real estate, or if you are ready to hire Talent for your growing business check out https://www.proreastaffing.com Don't be a stranger! Email me: vanessa@proreastaffing.com #offeracceptedpodcast #realestateteam #proreastaffing
44:39
September 17, 2019
Ep 15 | Making the move from Admin to Agent | Interview w/ Dana Browning
Real estate assistants usually fall into one of two camps. There are those who love being an assistant and while they may aspire to grow into a leadership role they have no desire to be in sales. Others see being a Real Estate Assistant as a short-term step on their journey of becoming a real estate agent. My guest today, Dana Browning doesn’t fall neatly into either camp which is what makes her career journey so interesting. Dana’s path to becoming a Buyers Agent is a bit non-traditional as you will hear during our interview but her experience offers plenty of insight for those contemplating a similar path. Some of my favorite highlights from this interview include: Why being an assistant is harder than being a sales agent on a team Even very experienced assistants struggle during their first 90 days on a job (and what to do about it) It’s hard to measure success as an admin which is why praise from your boss is so important What Dana looked for when interviewing teams Accountability and education vs leads as a value proposition for teams Finally, we mentioned the DISC Profile. If you are not familiar with this assessment download our Cheat Sheet. If you would like to learn what your DISC score is you can purchase the DISC for $25 on our website. For even more resources for growing your career or growing your real estate business visit our YouTube Channel. Follow Pro R.E.A. Staffing on social: FaceBook Instagram Twitter If you are looking for a new career in real estate, or if you are ready to hire Talent for your growing business check out https://www.proreastaffing.com Don't be a stranger! Email me: vanessa@proreastaffing.com #offeracceptedpodcast #realestateteam #proreastaffing
35:15
August 27, 2019
Ep 14 | Growing and managing a mega team with COO Stephanie Brackett
Get ready to hear some truly powerful productivity hacks, as well as valuable insight on building a strong and lasting relationship between a lead admin and their mega agent! Stephanie Brackett is the COO for the Anderson Hicks team in Idaho Falls. She started with Mike Hicks when he had a three-person team, and she helped him grow the team to the #2 team in their area. Last year her team merged with another top team, and today she manages 30 people on the Anderson Hicks team. They rank #58 on the Real Trends “The Thousand” report for team. This interview is packed full of gems.  Some of my favorite highlights include: Starting with your One Thing Winning Minute Daily gratitude The Promise Todoist.com David Allen + “Getting Things Done” Hidden culture vs overt culture The unexpected challenges of combining teams If you are not familiar with the DISC behavioral profiles check out our Cheat Sheet.  Learn more about Stephanie and her team.  For even more resources for growing your career or growing your real estate business visit our YouTube Channel. Follow Pro R.E.A. Staffing on social: FaceBook Instagram Twitter If you are looking for a new career in real estate, or if you are ready to hire Talent for your growing business check out https://www.proreastaffing.com Don't be a stranger! Email me: vanessa@proreastaffing.com #offeracceptedpodcast #realestateteam #proreastaffing
59:06
August 14, 2019
Ep 13 | How to share a real estate assistant w/ Analise Smith-Hinkley
This podcast is for agents who need and want to hire a real estate assistant but are not ready to commit to a full-time assistant. They know that they want to hire someone who has the level of expertise and commitment to the job that a full-time employee brings to the job but they only need that person for 20 hours per week.  If you are considering sharing a full-time real estate assistant with another agent, this podcast is for you. There are all sorts of reasons why this idea of sharing an assistant is easier said than done. For one, it’s not easy to have two bosses. Add to that that the admin is maintaining 2 separate CRMS, workflows, brand identities, business norms. And, often, the assistant is dealing with two agents with very different personalities and work styles. My guest today is Analise Smith-Hinkley. She is a talented marketing professional that I placed as a shared assistant for two agents in San Francisco. She has been there for 10 months and things are going really well. Learn: What they talked about before Analise was hired to set “ground-rules” and mutual expectations. How the agents worked together to onboard and train Analise. How she balances her time and competing priorities. Some of the challenges she faced as she grew in her role, and how her agents made the process easier for her. And, since she is a talented marketing professional I couldn’t let her go without asking about her perspective on marketing luxury properties, how she uses social media and how she helped her to agents differentiate their brands in a crowded market. For even more resources for growing your career or growing your real estate business visit our YouTube Channel: https://www.youtube.com/proreastaffing Follow Pro R.E.A. Staffing on social: FaceBook: https://www.facebook.com/proreastaffing Instagram: https://www.instagram.com/proreastaffing Twitter: https://twitter.com/prorejobs If you are looking for a new career in real estate, or if you are ready to hire Talent for your growing business check out https://www.proreastaffing.com Don't be a stranger! Email me: vanessa@proreastaffing.com #offeracceptedpodcast #realestateteam #proreastaffing
57:49
August 1, 2019
Ep 012: In Perfect Balance: An interview with a top producing Agent and her Lead Assistant
Jennifer Rosdail is a top producing Realtor and Devan McKeekan is her Director of Operations. Together, they run a growing team in San Francisco. On this podcast, we explore the dynamics at play between a top producing Agent and their Lead Admin. Learn how they divide tasks, communicate, hold each other accountable, strategize for the business, and deal with conflict.  Listening to them talk, it is clear that they have a strong partnership. Peek behind the curtain to find out how they make it all work.  [5:55] How Jennifer prepared for her future assistant [8:50] What Devan learned during her transition from Assistant to Manager [10:20] The challenges Devan faced as she learned how to supervise other employees [13:55] How Jennifer sets boundaries with the sales team regarding how they may utilize the support staff [17:50] The strategies Devan uses to support and “manage up” with Jennifer [22:09] How they structure their Showing Assistant position  [25:00] A “day-in-the-life” of a Showing Assistant [27:24] Jennifer’s vision for their new Buyers Agent The Jennifer Rosdail team is hiring! Contact me at vanessa@proreastaffing.com to learn more about the sales and support roles with the Jennifer Rosdail team. For even more resources for growing your career or growing your real estate business visit our YouTube Channel: https://www.youtube.com/proreastaffing Follow Pro R.E.A. Staffing on social: FaceBook: https://www.facebook.com/proreastaffing Instagram: https://www.instagram.com/proreastaffing Twitter: https://twitter.com/prorejobs If you are looking for a new career in real estate, or if you are ready to hire Talent for your growing business check out https://www.proreastaffing.com Don't be a stranger! Email me: vanessa@proreastaffing.com #offeracceptedpodcast #realestateteam #proreastaffing
36:03
June 25, 2019
Ep. 011 | Growing Big. Lessons from a serial real estate entrepreneur w/ Mark Von Kaenel
If you want to use your real estate sales business as a springboard to other ventures, this show is for you. Today we are going to explore several of the “next opportunities” for a successful real estate agent with a man who decided to take on not one, but SEVERAL of those next opportunities. Mark Von Kaenel has a personal real estate business that did over $1M GCI in 2018, he operates a property management company that has 1000 doors under management and he is a Keller Williams Operating Partner with multiple locations in and around Silicon Valley, CA.  On this podcast, we dig into how and why he grew his businesses and explore the pros, as well as the many challenges of running multiple businesses at the same time.  In this interview: [10:25] The challenges of growing big and fast [14:20] Accepting your role as a Leader when you decide to grow a team [15:39] How hiring a Director of Operations changed his business [25:00] What Mark learned about his priorities when he hired his current Real Estate Assistant  [28:06] Why and how he changed his philosophy around how he pays his assistant Learn more about Mark von Kaenel: http://www.vkregroup.com/ and https://kwbae.com/ View Mark’s open job opportunities: https://www.proreastaffing.com/careers/ (Search Los Gatos, CA) For even more resources for growing your career or growing your real estate business visit our YouTube Channel: https://www.youtube.com/proreastaffing Follow Pro R.E.A. Staffing on social: FaceBook: https://www.facebook.com/proreastaffing Instagram: https://www.instagram.com/proreastaffing Twitter: https://twitter.com/prorejobs If you are looking for a new career in real estate, or if you are ready to hire Talent for your growing business check out https://www.proreastaffing.com Don't be a stranger! Email me: vanessa@proreastaffing.com #offeracceptedpodcast #realestateteam #proreastaffing
38:42
June 11, 2019
Ep 010 | Growing Into Leadership. Advice for new managers w/ Kathleen Metcalf
The path from successful solo agent to Team Leader is exciting, challenging, motivating and sometimes...bumpy. It’s not easy to hand over parts of your business to someone else or to trust someone else with your clients. On top of that, a new Team Leader has to lead, manage, delegate, and mentor. It can feel overwhelming. On this week’s podcast, I interview real estate team coach and trainer, Kathleen Metcalf. The President and Founder of Atlas Real Estate Coaching + Training, Kathleen, has seen it all. She was a real estate assistant, a top agent, a recruiter in real estate, an assistant to a top real estate coach, and for the last six years, a real estate coach and trainer herself. If anyone has insight into what it takes to make a successful transition from agent to team leader, or from Assistant to Director of Operations, it is Kathleen.  In this episode: [3:20] The new roles and responsibilities of a Team Leader (vs. solo Real Estate Agent) [6:45] The difference between being a Manager and a Leader [15:30] Common challenges for new leaders [19:50] Some skills you can train and some skills you have to buy [28:00] “You show people what to do, and then follow up on it, to confirm that what you thought is what you said, is what they heard, is what they understood.” [35:00] The dark before the dawn [46:10] How to help an Assistant transition into a leadership role on your team Kathleen now has Alliance by Atlas, a way for admins to receive training alongside their agents. Learn more about Kathleen. For even more resources for growing your career or growing your real estate business visit our YouTube Channel: https://www.youtube.com/proreastaffing Follow Pro R.E.A. Staffing on social: FaceBook: https://www.facebook.com/proreastaffing Instagram: https://www.instagram.com/proreastaffing Twitter: https://twitter.com/prorejobs If you are looking for a new career in real estate, or if you are ready to hire Talent for your growing business check out https://www.proreastaffing.com Don't be a stranger! Email me: vanessa@proreastaffing.com #offeracceptedpodcast #realestateteam #proreastaffing
1:06:04
May 28, 2019
Ep 009 | Keep more of your profits and have more fun. An interview with Cathy Anderson
“It is the consistency with which you approach your daily activities which determines the consistency with which you get paid.” - Cathy Anderson At the peak of her sales career, Cathy Anderson sold 200 homes per year with the help of two assistants. Plus, she managed to make it home by 5 p.m. most nights. Oh, and she lived in a town of 8,000 people that did not even have an MLS until she launched her real estate career. Cathy went on to become a highly sought-after business coach and has been coaching for nearly 25 years. After years being a top producer herself and coaching many top producers around the world, you can bet that she has some great stories to tell! Some takeaways from this fun and wide-ranging interview: [6:00] If you want to attract great Buyers Agents build a strong foundation first. You cannot add buyers agents and/or Inside Sales Agents until you do the following:                   1. Build a strong administrative support staff                   2. Have a good inventory of listings  [9:25] “It’s not how much I made, it was how much I kept.” How she kept expenses low and profits high. She learned how to do things:                    1. Quickly                    2. Inexpensively                    3. Still with Five-Star service [10:40] Profitability benchmarks for solo agents and teams How she managed to make 52 contacts (Not 50) per day for YEARS (hint: it’s all about systems and leverage)  How Cathy was able to "P.L.A.” every day and go home by 5:00 p.m.  Why the personal bucket is not allowed in the office but squirt guns and water guns are allowed!  Her approach to training and onboarding new hires (“Nobody comes to work for you hoping they can screw everything up!”) and the four phases of learning:          1. Unconscious incompetence        2. Conscious incompetence        3. Conscious competence        4. Unconscious competence Reach out to Cathy on LinkedIn: https://www.linkedin.com/in/cathy-anderson-1520a011/ For even more resources for growing your career or growing your real estate business visit our YouTube Channel: https://www.youtube.com/proreastaffing Follow Pro R.E.A. Staffing on social: FaceBook: https://www.facebook.com/proreastaffing Instagram: https://www.instagram.com/proreastaffing Twitter: https://twitter.com/prorejobs If you are looking for a new career in real estate, or if you are ready to hire Talent for your growing business check out https://www.proreastaffing.com Don't be a stranger! Email me: vanessa@proreastaffing.com #offeracceptedpodcast #realestateteam #proreastaffing
52:11
May 21, 2019
Ep. 008: How to "Wow" Clients and Win Raving Fans with Joe Rock
Lin Realty is proof of what is possible when real estate agents focus on building a real estate business not just being a successful solo agent. From day one, Eva and Joe had a vision for their business, and they executed on it relentlessly. They also stayed true to their values, and as a result, they became one of the top teams at Keller Williams Realty within four years. There are so many great takeaways from this interview. One of my favorites is the idea of hiring a “Wow Coordinator”. You haven’t heard of a Wow Coordinator? Well, listen and be prepared to be floored.  Other key takeaways: Fear setting vs. goal setting How building a culture focused on service and personal growth impacted their success Showing Assistants vs. Buyers Agents Vision statements Building clients for life We are currently hiring a Showing Assistant for Lin Realty. View the job ad and apply. Learn more about Lin Realty Group. For even more resources for growing your career or growing your real estate business visit our YouTube Channel: https://www.youtube.com/proreastaffing Follow Pro R.E.A. Staffing on social: FaceBook: https://www.facebook.com/proreastaffing Instagram: https://www.instagram.com/proreastaffing Twitter: https://twitter.com/prorejobs If you are looking for a new career in real estate, or if you are ready to hire Talent for your growing business check out https://www.proreastaffing.com Don't be a stranger! Email me: vanessa@proreastaffing.com #offeracceptedpodcast #realestateteam #proreastaffing
44:49
May 14, 2019
Ep 007: How to build a commercial real estate team while traveling the world w/ Ben Weil
Ben Weil is a top producing commercial real estate agent in San Francisco's East Bay. He designed his business to allow him to travel and work more than half the year remotely. Ben believes in growing a team to create leverage and provide a higher level of client service. And, he figured out how to develop talented salespeople from the ground up to create the business and the life he wants. In this interview, Ben shares how he changed one Junior Agent’s life by taking him out of a $24k annual salary sales job and showing him how to earn $220k in commission in his first year as a commercial real estate agent. According to Ben, the Junior Agent paid off his student loans, bought a car AND put a down payment on a house. Can you imagine going from $24k to $220k on ONE year?  Ben’s story is a remarkable and inspiring journey. Learn: Why Ben prefers to train brand new agents How he structures his training and mentorship program How he balances being one of the TOP commercial agents in San Francisco with his love of travel His “keys to success” in commercial real estate Ben is hiring! Learn more about Ben’s Jr. Agent Training & Mentorship program. For even more resources for growing your career or growing your real estate business visit our YouTube Channel: https://www.youtube.com/proreastaffing Follow Pro R.E.A. Staffing on social: FaceBook: https://www.facebook.com/proreastaffing Instagram: https://www.instagram.com/proreastaffing Twitter: https://twitter.com/prorejobs If you are looking for a new career in real estate, or if you are ready to hire Talent for your growing business check out https://www.proreastaffing.com Don't be a stranger! Email me: vanessa@proreastaffing.com #offeracceptedpodcast #realestateteam #proreastaffing
42:02
May 7, 2019
Ep. 006 How to double your business in 18 months with one key hire
If you have ever heard a business coach say, “one key hire can help you double or triple your business of the next 2 to 3 years,” and thought that seemed impossible then you need to listen to this interview. Michelle is a Licensed Director of Operations in the Seattle area. A few years ago she transitioned from commercial real estate into residential and joined forces with a driven, growth-oriented agent. Eighteen months later the business doubled in volume. A few years after that, they grew from a team of two to a team of five. In this wide-ranging interview we talk about: Why she didn’t accept another job offering a higher salary. How knowing and connecting with her boss’s values impacted their success. Questions she always asks potential new employers when she is being interviewed. How she sets boundaries around working hours. Why agents cannot “dump and run” even when you hire an experienced admin. If you are in the Seattle area and you are looking for a Director of Operations for your team email me to learn more about Michelle. Vanessa@proreastaffing.com Follow Pro R.E.A. Staffing on social: FaceBook: https://www.facebook.com/proreastaffing Instagram: https://www.instagram.com/proreastaffing Twitter: https://twitter.com/prorejobs YouTube: https://youtube.com/proreastaffing If you are looking for a new career in real estate, or if you are ready to hire Talent for your growing business check out https://www.proreastaffing.com #offeracceptedpodcast #realestateteam #proreastaffing
1:03:07
April 30, 2019
Ep 005: Slowing down to build a strong team foundation. Interview w/ Alexander Lurie
Alexander ("Zander") Lurie's journey to becoming a top producing Realtor in San Francisco is defined by his singular focus, determination, and drive. Zander has been a long-time client of mine which means I have had the pleasure of watching Zander's business grow and change over the last several years. Today he is ranked among the top 1% of realtors in San Francisco. Pro R.E.A. Staffing is currently searching for a new Operations Manager for Zander's thriving team. In this interview, Zander and I explore how he achieved his current level of success, what he has learned along the way, and what he is looking for in his next hire. In this podcast, learn how Zander: - Continually hones and evaluates his vision, mission, and values - Structures his current team and his plans for future growth - Defines the job of Operations Manager—what that title means to him, and what he expects from the person in that role - Evolved as a boss and leader of his team Apply to The Lurie Group's open Operations Manager role: https://www.proreastaffing.com/careers?rpid=uN9-TXPOdQY Learn more about Zander Lurie: https://luriegroup.com For even more resources for growing your career or growing your real estate business visit our YouTube Channel: https://www.youtube.com/proreastaffing Follow Pro R.E.A. Staffing on social: FaceBook: https://www.facebook.com/proreastaffing Instagram: https://www.instagram.com/proreastaffing Twitter: https://twitter.com/prorejobs If you are looking for a new career in real estate, or if you are ready to hire Talent for your growing business check out https://www.proreastaffing.com Don't be a stranger! Email me: vanessa@proreastaffing.com #offeracceptedpodcast #realestateteam #proreastaffing
23:53
April 25, 2019
Ep 004: How to become a Transaction Coordinator w/ Paisley Vartanian
Today we explore the role Transaction Coordinators play in the real estate process. We talk about how to become a transaction coordinator, what a “day in the life” is really like, and the pros and cons of working as an independent TC. If you are exploring careers in real estate, you will want to listen to this podcast. Paisley Vartanian is a 15+ year veteran of the real estate industry and a professional Transaction Coordinator. She has worked as an in-office TC and as an independent Transaction Coordinator.  Reach out to Paisley: info@assistant.realestate https://www.assistant.realestate https://www.linkedin.com/in/paisleyvartanian/ For even more resources for growing your career or growing your real estate business visit our YouTube Channel: https://www.youtube.com/proreastaffing Follow Pro R.E.A. Staffing on social: FaceBook: https://www.facebook.com/proreastaffing Instagram: https://www.instagram.com/proreastaffing Twitter: https://twitter.com/prorejobs If you are looking for a new career in real estate, or if you are ready to hire Talent for your growing business check out https://www.proreastaffing.com Don't be a stranger! Email me: vanessa@proreastaffing.com #offeracceptedpodcast #realestateteam #proreastaffing
32:52
April 23, 2019
Ep. 003: From intern to COO of a mega team. Interview w/ Scott Shuman, COO of the Sue Adler Team
One of the best things about building a career in real estate is that your path is, for a large part, undefined and YOU have an incredible amount of control over the trajectory of your career. Scott offers an inspiring example of one way to build a successful career in real estate. Scott Shuman was one of those lucky people who knew that real estate was his passion at an early age. He turned a high school internship into a massive opportunity and today, at the age of 27, he is the COO for the Sue Adler Real  Estate team in Short Hills, NJ.  Scott's story proves that age is just a number and talent, drive and ambition matter more than anything else. In this wide-ranging interview, we talk about how "front loading" your working years can lead to far-reaching opportunities, how he navigated managing people who were twice his age, and how he created his current opportunity. Learn more about Scott: https://www.sueadler.com For even more resources for growing your career or growing your real estate business visit our YouTube Channel: https://www.youtube.com/proreastaffing Follow Pro R.E.A. Staffing on social: FaceBook: https://www.facebook.com/proreastaffing Instagram: https://www.instagram.com/proreastaffing Twitter: https://twitter.com/prorejobs If you are looking for a new career in real estate, or if you are ready to hire Talent for your growing business check out https://www.proreastaffing.com Don't be a stranger! Email me: vanessa@proreastaffing.com #offeracceptedpodcast #realestateteam #proreastaffing
46:55
April 9, 2019
Ep. 002: From Listing Coordinator to Team Leader. Interview w/ Danielle Glew from the Hoffman Murphy Team
Follow the remarkable career journey of Danielle Glew,  Team Leader, and Lead Listing Specialist to the Hoffman Murphy team in Hermosa Beach,  CA. Danielle joined the team as the Listing Coordinator and over the past nine years grew into her current role and is on track to become CEO of the team. Danielle's story is an inspiring example of how a real estate agent can create a legacy business with one key hire. You'll also hear about: - The role the team's culture played in her professional development, and how it has impacted the team's overall success.  -  What happens when the right people are placed in roles that are the best fit for their skills and talents. - How the Hoffman Murphy team approaches the hiring process and how they protect and enhance their team's culture with each strategic hire. - Danielle's approach to holding the team accountable and why this is so important. You can learn more about Danielle at https://www.hoffmanmurphy.com For even more resources for growing your career or growing your real estate business visit our YouTube Channel: https://www.youtube.com/proreastaffing Follow Pro R.E.A. Staffing on social: FaceBook: https://www.facebook.com/proreastaffing Instagram: https://www.instagram.com/proreastaffing Twitter: https://twitter.com/prorejobs If you are looking for a new career in real estate, or if you are ready to hire Talent for your growing business check out https://www.proreastaffing.com Don't be a stranger! Email me: vanessa@proreastaffing.com #offeracceptedpodcast #realestateteam #proreastaffing
47:00
April 9, 2019
Ep. 001: How to go from no experience to running a busy real estate team w/ Margaret Smith, Director of Operations for Pickett Street Properties
What is it like to step into an Operations role on a busy real estate team when you have ZERO real estate experience? Margaret's Smith shares her journey from her first day on the job to the point where everything finally clicked, and she could wrap her arms around the business and take charge. This is a story about preserving through the hard things and commitment to a broader vision. It's also about a special relationship between a Team Leader and his Director of Operations based on mutual respect and a shared desire to encourage others in reaching their full potential. Margaret offers a shining example of what is possible when Talent is supported and given continuous opportunities for growth. You will hear: - What it took to "learn the ropes" and the challenges Margaret faced during her first year in real estate. - How she fulfills her role as Culture Keeper for the team and some of the specific strategies she uses to maintain and improve the culture of the team. - Margaret's commitment to the Keller Williams hiring process called Career Visioning and the difference it has made in her own life and the success of the team. - The dynamic between her Team Leader and herself and how they work together to run the Pickett Street Real Estate team. - How she leveraged her experience as the Director of Operations into an opportunity to coach and train other administrators. You can learn more about Margaret here: https://www.facebook.com/MargaretMacaulaySmith  Check out the Finely Clicked podcast: https://soundcloud.com/pickettstreetproperties For even more resources for growing your career or growing your real estate business visit our YouTube Channel.   Follow Pro R.E.A. Staffing on social: FaceBook: https://www.facebook.com/proreastaffing Instagram: https://www.instagram.com/proreastaffing Twitter: https://twitter.com/prorejobs If you are looking for a new career in real estate, or if you are ready to hire Talent for your growing business check out https://www.proreastaffing.com Don't be a stranger! Email me: vanessa@proreastaffing.com #offeracceptedpodcast #realestateteam #proreastaffing
1:00:16
April 9, 2019
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