Offer Accepted

Ep 17 | What are the job duties of a COO on a real estate team? Plus and other essential questions with Christy Belt Grossman

An episode of Offer Accepted

By Vanessa Rosenblum
About
On this show, real estate industry professionals - from real estate assistants to leaders of mega teams - share how they achieved their current level of success and what they're doing to rise to the next level in their career or business. Whether you're exploring a career in real estate or you currently run a large real estate team and you want to be better at recruiting, training and managing your employees and agents, this is a show you’ll want to follow. Don’t forget to hit subscribe.
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On this show, real estate industry professionals - from real estate assistants to leaders of mega teams - share how they achieved their current level of success and what they're doing to rise to the next level in their career or business. Whether you're exploring a career in real estate or you currently run a large real estate team and you want to be better at recruiting, training and managing your employees and agents, this is a show you’ll want to follow. Don’t forget to hit subscribe.
www.proreastaffing.com

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Ep 21 | Monique Helstrom - Building Bridges Between Executives and Administrators
The role of the Administrator is evolving rapidly, and there has never been a better time to be insanely good at logistics, details, and organization. Gone are the days of secretaries and order-takers. Today’s Admins Run.The.Show. And thank goodness because we need them! Executives count on their Admins to be their eyes and ears, their sounding board, and to take their ideas and run with them. However, just like any other relationship, this one needs some care and attention if it is going to work well. And that is where Monique Helstrom comes in. Monique Helstrom is the founder of On Point and a leading advocate for Admin Professionals. She believes passionately in empowering administrators to become leaders in their roles. And teaching executives and their admins how to work more effectively together. She consults, trains, and is a keynote speaker on topics such as communication styles, personality types, leadership methods, and ways to motivate. She gained practical experience and understanding of these topics as the Chief of Simon Sinek, the NYT best-selling author, and TED celebrity. We cover a lot of ground in this conversation, and I’m excited to share it with you. Some of my favorites highlights include: As a leader, getting your first assistant is exciting and SCARY. Suddenly your life is laid bare to another person, and it takes time to build trust. Executives get very little training - if any, on how to work with an assistant. Executives need to acknowledge that they need to learn how to lead, and admins need to give their executives some grace. Executives and Admins see the world differently. Understanding these differences is the first step to building bridges and trust. Too many admins put up with bad behavior. Monique offers some excellent scripts for dealing with an abusive boss. Not all careers are vertical. We talk about going wide in your career versus vertical. Admins need to keep asking questions, and Executives need to be willing to slow down and share their thoughts, frustrations, ideas, and visions with their Admin. Learn more about Monique: https://www.onpoint.expert/ For even more resources for growing your career or growing your real estate business, visit our YouTube Channel. Follow Pro REA Staffing on social: FaceBook Instagram If you are looking for a new career in real estate, or if you are ready to hire talent for your growing business check out https://www.proreastaffing.com Don't be a stranger! Email me at vanessa@proreastaffing.com #offeracceptedpodcast #realestateteam #proreastaffing
57:53
December 4, 2019
Ep 20 | 3x Your Productivity - How to do more, live more and enjoy more w/ David Breckheimer
Get ready to think about your work and your CAPACITY for work in a whole new light. David Breckheimer can get more done in a day than most people accomplish in a week, and he does it all with a giant smile on his face. If you want to achieve more in less time, listen up! David Breckheimer has been involved in the real estate, mortgage, closing, and coaching sides of this business since 1997. As a solo agent, David spent multiple years closing over 100 transactions per year, without a team or admin. This lack of support drove David to become very passionate about developing efficiencies and systems that would help him to continue to own his business rather than it owning him. After years of this, David became obsessed with the admin and TC side of the business and began developing systems that would allow him to handle between 70-100 pending transactions at a time, all while maintaining a healthy work-life balance (no nights, no weekends).  Today, David coaches and trains other TCs and business owners on his methods.  The thing that struck me the most during our conversation was the level of consistency with which he works. His “secret weapon” is straightforward; he does the essential things on time and on schedule. Always. Without exception. And everything else falls into place. Whatever your business or profession. If you are committed to becoming more efficient and effective, you will get value from this podcast episode. Enjoy! Learn more about David at cultivatewins.com. For even more resources for growing your career or growing your real estate business, visit our YouTube Channel. Follow Pro REA Staffing on social: FaceBook Instagram If you are looking for a new career in real estate, or if you are ready to hire talent for your growing business check out https://www.proreastaffing.com Don't be a stranger! Email me at vanessa@proreastaffing.com #offeracceptedpodcast #realestateteam #proreastaffing
57:35
November 26, 2019
Ep 19 | Training and developing your team of rock stars with TC Broker/ Owner Anna Lovec
Anna Lovec is the owner and founder of The Alchemy Company. Her mission is to change the opinion of real estate support staff one transaction at a time. Her team of real estate transaction coordinators provides high-level transaction coordination in CA and FL. I wanted to talk to Anna for a couple of reasons. First, she has a great story, and it's one that I think plenty of my listeners can either relate to or tap into for inspiration. She found a field of work that she loves, cultivated her talent, and grew a business that delivers high-level service for her clients. She also balances running her thriving business with being a wife and mom to 3 young kids. In this interview, we talk about how she leveraged herself out of transaction coordinating and into her current leadership role, and what she has learned about growing and managing a high-performing virtual team of 11 who close 100 transactions per month. This episode is particularly interesting to fellow TC's and real estate teams, but I think that the themes we will touch on are much more universal. Listen for: Her growth path from working in the business to working on the business How she trains and on-boards her transaction coordinators How she maintains quality control of a large, virtual team Pros and cons of hiring people with little or no experience (and why she prefers to train from scratch) Learn more about Anna and her team: https://www.alchemytc.com/ For even more resources for growing your career or growing your real estate business, visit our YouTube Channel. Follow Pro REA Staffing on social: FaceBook Instagram If you are looking for a new career in real estate, or if you are ready to hire talent for your growing business check out https://www.proreastaffing.com Don't be a stranger! Email me at vanessa@proreastaffing.com #offeracceptedpodcast #realestateteam #proreastaffing
36:33
November 12, 2019
Ep 18 | How Ross Novotny scales his business with systems and automation
If you listen to the Offer Accepted podcast, you know that systems and processes are a common, reoccurring topic among our guests. Systems are a competitive advantage that anyone can access. The better your systems, the better your business. When you lack documented systems, or your processes are not easily duplicated by other employees, you will find yourself overly dependent on a single Rock Star employee. Ross Novotny takes it one step further. He automates his systems at a very high level. You will be blown away by how he thinks about the use of technology in his daily life. Ross Novotny has been the Director of Operations for a residential real estate team called Group 4610 based in Scottsdale, Arizona. Prior to joining the team, Ross spent 11 years working in operations and project management for a home builder. He is now parlaying his combined 15+ years of experience in the operations world to start his own company  Ross’ new company, www.ThirdDegreeLeverage.com aims to help small businesses with process creation, efficiency, and automation to allow them to experience exponential growth and entrepreneurial freedom.  Resources: Lessonly - onboarding and employee training Trainual - onboarding and employee training Realvolve for automated checklists for the sales process https://www.cincpro.com/ for lead gen process https://www.ylopo.com/ for lead gen process Handwrytten - automated handwritten notes (use promo code 3DL for a discount on your first order) Webmerge - easily convert a form into a pdf that can be automatically sent to DocuSign Connect with Ross: NextLevel Agent platform for agent growth and development - NLA Conference 2020 3rd Degree Leverage - helping small businesses create efficiency and automation in their business For even more resources for growing your career or growing your real estate business, visit our YouTube Channel. Follow Pro R.E.A. Staffing on social: FaceBook Instagram If you are looking for a new career in real estate, or if you are ready to hire Talent for your growing business check out https://www.proreastaffing.com Don't be a stranger! Email me at vanessa@proreastaffing.com #offeracceptedpodcast #realestateteam #proreastaffing
45:16
October 29, 2019
Ep 17 | What are the job duties of a COO on a real estate team? Plus and other essential questions with Christy Belt Grossman
This interview is all about the role of COO. What does a COO actually DO on a real estate team? How does one land that role? How do you grow into the role? (or, How do you help your EA become your COO), And who should you hire to be your COO? Christy Belt Grossman is the CEO and Owner of Ops Boss Coaching LLC. Christy's passion for raising the bar on the operations side of real estate, especially for those “riding shotgun”, was fueled by her experience as COO of The Belt Team from 1995-2018. (The Belt Team is one of the nation's top real estate teams with over $1 Billion SOLD). This is what inspired her to found her company in 2015. Christy is the author of the popular class “BE A BOSS! 10 Secrets of a Mega EA” which over 2,000 have attended. She also keeps an elite roster of personal coaching clients across the United States and Canada. I also get Christy’s unique perspective on two of my favorite topics, office culture, and systems. AND she blows my mind by combining the two. Yep. She has Systems to support her Culture! Enjoy! Learn more about Christy at www.opsbosscoaching.com We mentioned the DISC Profile. If you are not familiar with this assessment download our Cheat Sheet. If you would like to learn what your DISC score is you can purchase the DISC for $25 on our website. For even more resources for growing your career or growing your real estate business visit our YouTube Channel. Follow Pro R.E.A. Staffing on social: FaceBook Instagram Twitter If you are looking for a new career in real estate, or if you are ready to hire Talent for your growing business check out https://www.proreastaffing.com Don't be a stranger! Email me: vanessa@proreastaffing.com #offeracceptedpodcast #realestateteam #proreastaffing
51:08
October 15, 2019
Ep 16 | Follow, Manage, Lead - An onboarding framework for launching new hires to greater success w/ Kathleen Metcalf
Are you setting your new hires up for success or for failure? Too many employers stop short of the finish line when they hire a new employee. Let’s change that. I’m excited to have real estate team trainer and coach, Kathleen Metcalf back on the podcast as well as Pro R.E.A. Staffing’s own Sarah Weaver. This topic is so important that it required a co-host. The hiring process isn’t over when a candidate signs their offer letter. Nope, not even close. The hiring process ends once a candidate is fully onboarded and is thriving in their role. If you are willing to take the time, effort and money to invest in hiring a talented employee for your business, it makes no sense to fail to provide outstanding training and onboarding experience for your new hire. In today’s podcast listen for: Before an employee can be proactive in their role they must first follow, then manage and then finally, they can lead The bicycle analogy - the training wheels come off one at a time What is reasonable to expect from a new hire in their first 90 days How you respond to mistakes is massively important; How to respond when mistakes are made, and when mistakes really do equal a red flag Where to start with employee training Busting the myth: “My new hire is experienced so they don’t need training and onboarding.” The “Dark before the Dawn” (This is SO true.) Oncology vs Preventative Medicine: Why new hire coaching starting Day 1 is so important People are different but they are predictably different. How to use the DISC behavioral assessment to communicate effectively with everyone on your team You can learn more about Kathleen at www.kathleenmetcalf.com. Finally, we mentioned the DISC Profile. If you are not familiar with this assessment download our Cheat Sheet. If you would like to learn what your DISC score is you can purchase the DISC for $25 on our website. For even more resources for growing your career or growing your real estate business visit our YouTube Channel. Follow Pro R.E.A. Staffing on social: FaceBook Instagram Twitter If you are looking for a new career in real estate, or if you are ready to hire Talent for your growing business check out https://www.proreastaffing.com Don't be a stranger! Email me: vanessa@proreastaffing.com #offeracceptedpodcast #realestateteam #proreastaffing
44:39
September 17, 2019
Ep 15 | Making the move from Admin to Agent | Interview w/ Dana Browning
Real estate assistants usually fall into one of two camps. There are those who love being an assistant and while they may aspire to grow into a leadership role they have no desire to be in sales. Others see being a Real Estate Assistant as a short-term step on their journey of becoming a real estate agent. My guest today, Dana Browning doesn’t fall neatly into either camp which is what makes her career journey so interesting. Dana’s path to becoming a Buyers Agent is a bit non-traditional as you will hear during our interview but her experience offers plenty of insight for those contemplating a similar path. Some of my favorite highlights from this interview include: Why being an assistant is harder than being a sales agent on a team Even very experienced assistants struggle during their first 90 days on a job (and what to do about it) It’s hard to measure success as an admin which is why praise from your boss is so important What Dana looked for when interviewing teams Accountability and education vs leads as a value proposition for teams Finally, we mentioned the DISC Profile. If you are not familiar with this assessment download our Cheat Sheet. If you would like to learn what your DISC score is you can purchase the DISC for $25 on our website. For even more resources for growing your career or growing your real estate business visit our YouTube Channel. Follow Pro R.E.A. Staffing on social: FaceBook Instagram Twitter If you are looking for a new career in real estate, or if you are ready to hire Talent for your growing business check out https://www.proreastaffing.com Don't be a stranger! Email me: vanessa@proreastaffing.com #offeracceptedpodcast #realestateteam #proreastaffing
35:15
August 27, 2019
Ep 14 | Growing and managing a mega team with COO Stephanie Brackett
Get ready to hear some truly powerful productivity hacks, as well as valuable insight on building a strong and lasting relationship between a lead admin and their mega agent! Stephanie Brackett is the COO for the Anderson Hicks team in Idaho Falls. She started with Mike Hicks when he had a three-person team, and she helped him grow the team to the #2 team in their area. Last year her team merged with another top team, and today she manages 30 people on the Anderson Hicks team. They rank #58 on the Real Trends “The Thousand” report for team. This interview is packed full of gems.  Some of my favorite highlights include: Starting with your One Thing Winning Minute Daily gratitude The Promise Todoist.com David Allen + “Getting Things Done” Hidden culture vs overt culture The unexpected challenges of combining teams If you are not familiar with the DISC behavioral profiles check out our Cheat Sheet.  Learn more about Stephanie and her team.  For even more resources for growing your career or growing your real estate business visit our YouTube Channel. Follow Pro R.E.A. Staffing on social: FaceBook Instagram Twitter If you are looking for a new career in real estate, or if you are ready to hire Talent for your growing business check out https://www.proreastaffing.com Don't be a stranger! Email me: vanessa@proreastaffing.com #offeracceptedpodcast #realestateteam #proreastaffing
59:06
August 14, 2019
Ep 13 | How to share a real estate assistant w/ Analise Smith-Hinkley
This podcast is for agents who need and want to hire a real estate assistant but are not ready to commit to a full-time assistant. They know that they want to hire someone who has the level of expertise and commitment to the job that a full-time employee brings to the job but they only need that person for 20 hours per week.  If you are considering sharing a full-time real estate assistant with another agent, this podcast is for you. There are all sorts of reasons why this idea of sharing an assistant is easier said than done. For one, it’s not easy to have two bosses. Add to that that the admin is maintaining 2 separate CRMS, workflows, brand identities, business norms. And, often, the assistant is dealing with two agents with very different personalities and work styles. My guest today is Analise Smith-Hinkley. She is a talented marketing professional that I placed as a shared assistant for two agents in San Francisco. She has been there for 10 months and things are going really well. Learn: What they talked about before Analise was hired to set “ground-rules” and mutual expectations. How the agents worked together to onboard and train Analise. How she balances her time and competing priorities. Some of the challenges she faced as she grew in her role, and how her agents made the process easier for her. And, since she is a talented marketing professional I couldn’t let her go without asking about her perspective on marketing luxury properties, how she uses social media and how she helped her to agents differentiate their brands in a crowded market. For even more resources for growing your career or growing your real estate business visit our YouTube Channel: https://www.youtube.com/proreastaffing Follow Pro R.E.A. Staffing on social: FaceBook: https://www.facebook.com/proreastaffing Instagram: https://www.instagram.com/proreastaffing Twitter: https://twitter.com/prorejobs If you are looking for a new career in real estate, or if you are ready to hire Talent for your growing business check out https://www.proreastaffing.com Don't be a stranger! Email me: vanessa@proreastaffing.com #offeracceptedpodcast #realestateteam #proreastaffing
57:49
August 1, 2019
Ep. 011 | Growing Big. Lessons from a serial real estate entrepreneur w/ Mark Von Kaenel
If you want to use your real estate sales business as a springboard to other ventures, this show is for you. Today we are going to explore several of the “next opportunities” for a successful real estate agent with a man who decided to take on not one, but SEVERAL of those next opportunities. Mark Von Kaenel has a personal real estate business that did over $1M GCI in 2018, he operates a property management company that has 1000 doors under management and he is a Keller Williams Operating Partner with multiple locations in and around Silicon Valley, CA.  On this podcast, we dig into how and why he grew his businesses and explore the pros, as well as the many challenges of running multiple businesses at the same time.  In this interview: [10:25] The challenges of growing big and fast [14:20] Accepting your role as a Leader when you decide to grow a team [15:39] How hiring a Director of Operations changed his business [25:00] What Mark learned about his priorities when he hired his current Real Estate Assistant  [28:06] Why and how he changed his philosophy around how he pays his assistant Learn more about Mark von Kaenel: http://www.vkregroup.com/ and https://kwbae.com/ View Mark’s open job opportunities: https://www.proreastaffing.com/careers/ (Search Los Gatos, CA) For even more resources for growing your career or growing your real estate business visit our YouTube Channel: https://www.youtube.com/proreastaffing Follow Pro R.E.A. Staffing on social: FaceBook: https://www.facebook.com/proreastaffing Instagram: https://www.instagram.com/proreastaffing Twitter: https://twitter.com/prorejobs If you are looking for a new career in real estate, or if you are ready to hire Talent for your growing business check out https://www.proreastaffing.com Don't be a stranger! Email me: vanessa@proreastaffing.com #offeracceptedpodcast #realestateteam #proreastaffing
38:42
June 11, 2019
Ep 010 | Growing Into Leadership. Advice for new managers w/ Kathleen Metcalf
The path from successful solo agent to Team Leader is exciting, challenging, motivating and sometimes...bumpy. It’s not easy to hand over parts of your business to someone else or to trust someone else with your clients. On top of that, a new Team Leader has to lead, manage, delegate, and mentor. It can feel overwhelming. On this week’s podcast, I interview real estate team coach and trainer, Kathleen Metcalf. The President and Founder of Atlas Real Estate Coaching + Training, Kathleen, has seen it all. She was a real estate assistant, a top agent, a recruiter in real estate, an assistant to a top real estate coach, and for the last six years, a real estate coach and trainer herself. If anyone has insight into what it takes to make a successful transition from agent to team leader, or from Assistant to Director of Operations, it is Kathleen.  In this episode: [3:20] The new roles and responsibilities of a Team Leader (vs. solo Real Estate Agent) [6:45] The difference between being a Manager and a Leader [15:30] Common challenges for new leaders [19:50] Some skills you can train and some skills you have to buy [28:00] “You show people what to do, and then follow up on it, to confirm that what you thought is what you said, is what they heard, is what they understood.” [35:00] The dark before the dawn [46:10] How to help an Assistant transition into a leadership role on your team Kathleen now has Alliance by Atlas, a way for admins to receive training alongside their agents. Learn more about Kathleen. For even more resources for growing your career or growing your real estate business visit our YouTube Channel: https://www.youtube.com/proreastaffing Follow Pro R.E.A. Staffing on social: FaceBook: https://www.facebook.com/proreastaffing Instagram: https://www.instagram.com/proreastaffing Twitter: https://twitter.com/prorejobs If you are looking for a new career in real estate, or if you are ready to hire Talent for your growing business check out https://www.proreastaffing.com Don't be a stranger! Email me: vanessa@proreastaffing.com #offeracceptedpodcast #realestateteam #proreastaffing
1:06:04
May 28, 2019
Ep 009 | Keep more of your profits and have more fun. An interview with Cathy Anderson
“It is the consistency with which you approach your daily activities which determines the consistency with which you get paid.” - Cathy Anderson At the peak of her sales career, Cathy Anderson sold 200 homes per year with the help of two assistants. Plus, she managed to make it home by 5 p.m. most nights. Oh, and she lived in a town of 8,000 people that did not even have an MLS until she launched her real estate career. Cathy went on to become a highly sought-after business coach and has been coaching for nearly 25 years. After years being a top producer herself and coaching many top producers around the world, you can bet that she has some great stories to tell! Some takeaways from this fun and wide-ranging interview: [6:00] If you want to attract great Buyers Agents build a strong foundation first. You cannot add buyers agents and/or Inside Sales Agents until you do the following:                   1. Build a strong administrative support staff                   2. Have a good inventory of listings  [9:25] “It’s not how much I made, it was how much I kept.” How she kept expenses low and profits high. She learned how to do things:                    1. Quickly                    2. Inexpensively                    3. Still with Five-Star service [10:40] Profitability benchmarks for solo agents and teams How she managed to make 52 contacts (Not 50) per day for YEARS (hint: it’s all about systems and leverage)  How Cathy was able to "P.L.A.” every day and go home by 5:00 p.m.  Why the personal bucket is not allowed in the office but squirt guns and water guns are allowed!  Her approach to training and onboarding new hires (“Nobody comes to work for you hoping they can screw everything up!”) and the four phases of learning:          1. Unconscious incompetence        2. Conscious incompetence        3. Conscious competence        4. Unconscious competence Reach out to Cathy on LinkedIn: https://www.linkedin.com/in/cathy-anderson-1520a011/ For even more resources for growing your career or growing your real estate business visit our YouTube Channel: https://www.youtube.com/proreastaffing Follow Pro R.E.A. Staffing on social: FaceBook: https://www.facebook.com/proreastaffing Instagram: https://www.instagram.com/proreastaffing Twitter: https://twitter.com/prorejobs If you are looking for a new career in real estate, or if you are ready to hire Talent for your growing business check out https://www.proreastaffing.com Don't be a stranger! Email me: vanessa@proreastaffing.com #offeracceptedpodcast #realestateteam #proreastaffing
52:11
May 21, 2019
Ep. 008: How to "Wow" Clients and Win Raving Fans with Joe Rock
Lin Realty is proof of what is possible when real estate agents focus on building a real estate business not just being a successful solo agent. From day one, Eva and Joe had a vision for their business, and they executed on it relentlessly. They also stayed true to their values, and as a result, they became one of the top teams at Keller Williams Realty within four years. There are so many great takeaways from this interview. One of my favorites is the idea of hiring a “Wow Coordinator”. You haven’t heard of a Wow Coordinator? Well, listen and be prepared to be floored.  Other key takeaways: Fear setting vs. goal setting How building a culture focused on service and personal growth impacted their success Showing Assistants vs. Buyers Agents Vision statements Building clients for life We are currently hiring a Showing Assistant for Lin Realty. View the job ad and apply. Learn more about Lin Realty Group. For even more resources for growing your career or growing your real estate business visit our YouTube Channel: https://www.youtube.com/proreastaffing Follow Pro R.E.A. Staffing on social: FaceBook: https://www.facebook.com/proreastaffing Instagram: https://www.instagram.com/proreastaffing Twitter: https://twitter.com/prorejobs If you are looking for a new career in real estate, or if you are ready to hire Talent for your growing business check out https://www.proreastaffing.com Don't be a stranger! Email me: vanessa@proreastaffing.com #offeracceptedpodcast #realestateteam #proreastaffing
44:49
May 14, 2019
Ep 007: How to build a commercial real estate team while traveling the world w/ Ben Weil
Ben Weil is a top producing commercial real estate agent in San Francisco's East Bay. He designed his business to allow him to travel and work more than half the year remotely. Ben believes in growing a team to create leverage and provide a higher level of client service. And, he figured out how to develop talented salespeople from the ground up to create the business and the life he wants. In this interview, Ben shares how he changed one Junior Agent’s life by taking him out of a $24k annual salary sales job and showing him how to earn $220k in commission in his first year as a commercial real estate agent. According to Ben, the Junior Agent paid off his student loans, bought a car AND put a down payment on a house. Can you imagine going from $24k to $220k on ONE year?  Ben’s story is a remarkable and inspiring journey. Learn: Why Ben prefers to train brand new agents How he structures his training and mentorship program How he balances being one of the TOP commercial agents in San Francisco with his love of travel His “keys to success” in commercial real estate Ben is hiring! Learn more about Ben’s Jr. Agent Training & Mentorship program. For even more resources for growing your career or growing your real estate business visit our YouTube Channel: https://www.youtube.com/proreastaffing Follow Pro R.E.A. Staffing on social: FaceBook: https://www.facebook.com/proreastaffing Instagram: https://www.instagram.com/proreastaffing Twitter: https://twitter.com/prorejobs If you are looking for a new career in real estate, or if you are ready to hire Talent for your growing business check out https://www.proreastaffing.com Don't be a stranger! Email me: vanessa@proreastaffing.com #offeracceptedpodcast #realestateteam #proreastaffing
42:02
May 7, 2019
Ep. 006 How to double your business in 18 months with one key hire
If you have ever heard a business coach say, “one key hire can help you double or triple your business of the next 2 to 3 years,” and thought that seemed impossible then you need to listen to this interview. Michelle is a Licensed Director of Operations in the Seattle area. A few years ago she transitioned from commercial real estate into residential and joined forces with a driven, growth-oriented agent. Eighteen months later the business doubled in volume. A few years after that, they grew from a team of two to a team of five. In this wide-ranging interview we talk about: Why she didn’t accept another job offering a higher salary. How knowing and connecting with her boss’s values impacted their success. Questions she always asks potential new employers when she is being interviewed. How she sets boundaries around working hours. Why agents cannot “dump and run” even when you hire an experienced admin. If you are in the Seattle area and you are looking for a Director of Operations for your team email me to learn more about Michelle. Vanessa@proreastaffing.com Follow Pro R.E.A. Staffing on social: FaceBook: https://www.facebook.com/proreastaffing Instagram: https://www.instagram.com/proreastaffing Twitter: https://twitter.com/prorejobs YouTube: https://youtube.com/proreastaffing If you are looking for a new career in real estate, or if you are ready to hire Talent for your growing business check out https://www.proreastaffing.com #offeracceptedpodcast #realestateteam #proreastaffing
1:03:07
April 30, 2019
Ep 005: Slowing down to build a strong team foundation. Interview w/ Alexander Lurie
Alexander ("Zander") Lurie's journey to becoming a top producing Realtor in San Francisco is defined by his singular focus, determination, and drive. Zander has been a long-time client of mine which means I have had the pleasure of watching Zander's business grow and change over the last several years. Today he is ranked among the top 1% of realtors in San Francisco. Pro R.E.A. Staffing is currently searching for a new Operations Manager for Zander's thriving team. In this interview, Zander and I explore how he achieved his current level of success, what he has learned along the way, and what he is looking for in his next hire. In this podcast, learn how Zander: - Continually hones and evaluates his vision, mission, and values - Structures his current team and his plans for future growth - Defines the job of Operations Manager—what that title means to him, and what he expects from the person in that role - Evolved as a boss and leader of his team Apply to The Lurie Group's open Operations Manager role: https://www.proreastaffing.com/careers?rpid=uN9-TXPOdQY Learn more about Zander Lurie: https://luriegroup.com For even more resources for growing your career or growing your real estate business visit our YouTube Channel: https://www.youtube.com/proreastaffing Follow Pro R.E.A. Staffing on social: FaceBook: https://www.facebook.com/proreastaffing Instagram: https://www.instagram.com/proreastaffing Twitter: https://twitter.com/prorejobs If you are looking for a new career in real estate, or if you are ready to hire Talent for your growing business check out https://www.proreastaffing.com Don't be a stranger! Email me: vanessa@proreastaffing.com #offeracceptedpodcast #realestateteam #proreastaffing
23:53
April 25, 2019
Ep 004: How to become a Transaction Coordinator w/ Paisley Vartanian
Today we explore the role Transaction Coordinators play in the real estate process. We talk about how to become a transaction coordinator, what a “day in the life” is really like, and the pros and cons of working as an independent TC. If you are exploring careers in real estate, you will want to listen to this podcast. Paisley Vartanian is a 15+ year veteran of the real estate industry and a professional Transaction Coordinator. She has worked as an in-office TC and as an independent Transaction Coordinator.  Reach out to Paisley: info@assistant.realestate https://www.assistant.realestate https://www.linkedin.com/in/paisleyvartanian/ For even more resources for growing your career or growing your real estate business visit our YouTube Channel: https://www.youtube.com/proreastaffing Follow Pro R.E.A. Staffing on social: FaceBook: https://www.facebook.com/proreastaffing Instagram: https://www.instagram.com/proreastaffing Twitter: https://twitter.com/prorejobs If you are looking for a new career in real estate, or if you are ready to hire Talent for your growing business check out https://www.proreastaffing.com Don't be a stranger! Email me: vanessa@proreastaffing.com #offeracceptedpodcast #realestateteam #proreastaffing
32:52
April 23, 2019
Ep. 003: From intern to COO of a mega team. Interview w/ Scott Shuman, COO of the Sue Adler Team
One of the best things about building a career in real estate is that your path is, for a large part, undefined and YOU have an incredible amount of control over the trajectory of your career. Scott offers an inspiring example of one way to build a successful career in real estate. Scott Shuman was one of those lucky people who knew that real estate was his passion at an early age. He turned a high school internship into a massive opportunity and today, at the age of 27, he is the COO for the Sue Adler Real  Estate team in Short Hills, NJ.  Scott's story proves that age is just a number and talent, drive and ambition matter more than anything else. In this wide-ranging interview, we talk about how "front loading" your working years can lead to far-reaching opportunities, how he navigated managing people who were twice his age, and how he created his current opportunity. Learn more about Scott: https://www.sueadler.com For even more resources for growing your career or growing your real estate business visit our YouTube Channel: https://www.youtube.com/proreastaffing Follow Pro R.E.A. Staffing on social: FaceBook: https://www.facebook.com/proreastaffing Instagram: https://www.instagram.com/proreastaffing Twitter: https://twitter.com/prorejobs If you are looking for a new career in real estate, or if you are ready to hire Talent for your growing business check out https://www.proreastaffing.com Don't be a stranger! Email me: vanessa@proreastaffing.com #offeracceptedpodcast #realestateteam #proreastaffing
46:55
April 9, 2019
Ep. 002: From Listing Coordinator to Team Leader. Interview w/ Danielle Glew from the Hoffman Murphy Team
Follow the remarkable career journey of Danielle Glew,  Team Leader, and Lead Listing Specialist to the Hoffman Murphy team in Hermosa Beach,  CA. Danielle joined the team as the Listing Coordinator and over the past nine years grew into her current role and is on track to become CEO of the team. Danielle's story is an inspiring example of how a real estate agent can create a legacy business with one key hire. You'll also hear about: - The role the team's culture played in her professional development, and how it has impacted the team's overall success.  -  What happens when the right people are placed in roles that are the best fit for their skills and talents. - How the Hoffman Murphy team approaches the hiring process and how they protect and enhance their team's culture with each strategic hire. - Danielle's approach to holding the team accountable and why this is so important. You can learn more about Danielle at https://www.hoffmanmurphy.com For even more resources for growing your career or growing your real estate business visit our YouTube Channel: https://www.youtube.com/proreastaffing Follow Pro R.E.A. Staffing on social: FaceBook: https://www.facebook.com/proreastaffing Instagram: https://www.instagram.com/proreastaffing Twitter: https://twitter.com/prorejobs If you are looking for a new career in real estate, or if you are ready to hire Talent for your growing business check out https://www.proreastaffing.com Don't be a stranger! Email me: vanessa@proreastaffing.com #offeracceptedpodcast #realestateteam #proreastaffing
47:00
April 9, 2019
Ep. 001: How to go from no experience to running a busy real estate team w/ Margaret Smith, Director of Operations for Pickett Street Properties
What is it like to step into an Operations role on a busy real estate team when you have ZERO real estate experience? Margaret's Smith shares her journey from her first day on the job to the point where everything finally clicked, and she could wrap her arms around the business and take charge. This is a story about preserving through the hard things and commitment to a broader vision. It's also about a special relationship between a Team Leader and his Director of Operations based on mutual respect and a shared desire to encourage others in reaching their full potential. Margaret offers a shining example of what is possible when Talent is supported and given continuous opportunities for growth. You will hear: - What it took to "learn the ropes" and the challenges Margaret faced during her first year in real estate. - How she fulfills her role as Culture Keeper for the team and some of the specific strategies she uses to maintain and improve the culture of the team. - Margaret's commitment to the Keller Williams hiring process called Career Visioning and the difference it has made in her own life and the success of the team. - The dynamic between her Team Leader and herself and how they work together to run the Pickett Street Real Estate team. - How she leveraged her experience as the Director of Operations into an opportunity to coach and train other administrators. You can learn more about Margaret here: https://www.facebook.com/MargaretMacaulaySmith  Check out the Finely Clicked podcast: https://soundcloud.com/pickettstreetproperties For even more resources for growing your career or growing your real estate business visit our YouTube Channel.   Follow Pro R.E.A. Staffing on social: FaceBook: https://www.facebook.com/proreastaffing Instagram: https://www.instagram.com/proreastaffing Twitter: https://twitter.com/prorejobs If you are looking for a new career in real estate, or if you are ready to hire Talent for your growing business check out https://www.proreastaffing.com Don't be a stranger! Email me: vanessa@proreastaffing.com #offeracceptedpodcast #realestateteam #proreastaffing
1:00:16
April 9, 2019
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