RETALES from retailers to retailers

Explore the challenges and triumphs of introducing the off-price concept in the Middle East, the success of the treasure hunt shopping experience, and the pivotal role of digital transformation through the journey of Brands For Less (BFL). In this episode, we interview its CEO, Toufic Kreidieh, to delve deeper into the world of off-price retailing.

In this episode we Rima Abou Saab, Country Manager of Azadea Group, leading retailer in the Middle East and North Africa. With over 20 years of retail experience and a deep understanding of the operational intricacies of the region's distinct landscape, Rima shares valuable insights on the industry operational complexity, the franchise model and consumers in one of the most attractive retail markets.

In this episode, we discuss grocery retailing worldwide, with Frédéric Levy-Perrault, Al-Raya CEO, - the leading supermarket chain in western KSA -. He also spent many years at Carrefour managing the brand's stores across France, Japan, Thailand, Morocco and Saudi Arabia. Drawing from his extensive experience in global grocery retail, we explore the industry complexities, the need to meet local consumer preferences, and a people-centric approach to embracing digital transformation.

Join Adara Gonzalez, Orquest's CRO, and Sara Temsamani, Content Manager, on their journey through the captivating world of today's retail in the season finale of the RETALES podcast. In this recap episode, we take a look back at the most relevant insights from all the conversations we've had, from fashion to luxury, grocery to department stores, and everything in between. Dive into this episode full of valuable information on retail and find out how technology, including Orquest's AI-based workforce scheduling software, is helping retailers stay agile and consumer-centric.

In this episode we dive into the captivating world of department stores, focusing on luxury and fashion, and discuss what it means to do retail with a purpose and responsibly embrace new technologies such as AI. To talk about it all, we had the pleasure of interviewing Selvane Mohandas du Ménil, Managing Director of the International Association of Department Stores (IADS) , the network that has brought together the world's leading department stores since 1928.

In this episode we interview Ian McGarrigle, founder and chairman of the World Retail Congress, the annual meeting point that brings together leading retailers from around the world to talk about where retail is headed. We discuss the keys to moving forward as a retailer in these challenging times by being resilient, relying on new technologies such as AI and embracing change in an agile way.

In this episode of Retales, from retailers to retailers, our host, Adara Gonzalez, CRO of Orquest, interviews Nina Nilsson, fashion retail expert with over 20 years working experience in operations with international brands such as H&M. Based in Hong Kong, the East Asian market and its consumers is one of the main topics of the episode. We will also talk about the key points a retailer needs to stay relevant in today's industry such as tech, being agile and connecting with customers.

En este episodio hablamos de grocery retail con Hermann Petzold-Rodriguez, el primer experto en esta categoría de retail y en Latinoamérica que entrevistamos en RETALES. Ha trabajado como Senior Manager en Centroamérica para uno de los referentes de la industria, y la empresa más grande del mundo por ingresos, Walmart. A lo largo del episodio, hablamos sobre cuál es el modelo de supermercado que más éxito tiene entre los consumidores latinoamericanos y cómo optimizar la experiencia en tienda de clientes y empleados.

In this episode we talk about grocery retail with Hermann Petzold-Rodriguez, the first Latin American insider in this retail category that we interview in RETALES. He has held several senior management roles in retail, including Senior Manager in Central America for one of the industry's benchmarks, and the world's largest company by revenue, Walmart. Throughout the episode, we talk about which grocery store model is the most successful among Latin American consumers and how to optimize the in-store experience for customers and employees.

On this episode of RETALES, from retailers to retailers, our host and Orquest’s CRO, Adara González, discusses home improvement retail and what makes a global retailer successful with Frédéric Lamy, CEO of Leroy Merlin Romania, a key player in the global DIY market. According to our guest, the key to being successful as a retailer is to keep innovating and develop people-based business models.

On this episode of RETALES, from retailers to retailers, luxury retail is the guest of the show. Our host and CRO at Orquest, Adara González, chats with Laetitia Roche-Grenet, Open Innovation Director at LVMH, the leading group in this industry. They discuss the specificities of this industry such as the meaning of personalization of the luxury retail experience or the relevance of finding the middle ground between innovation and tradition.

In this episode of RETALES, we are going to talk about how digital solutions are the key to handle the complexity of fashion retail stores, simplifying the whole management process while maintaining flexibility.Our guest is Lorenzo Zacchia, a seasoned Retail Director with more than 20 years of experience working in international fashion brands such as Pinko, Trussardi or Guess. Currently he's the Motivi's Director (#Miroglio Group).

With more than 17 years of experience, more than half in Retail Beauty, Mónica Sandomingo joins us to share her knowledge and the insights of her incredible trajectory in brands such as Decathlon, Massimo Dutti, Kiko Milano and now Clarel. Drawing on her extensive industry knowledge and international experience, Monica talks about the importance of the physical stores in the post-covid era and the importance of the employees in its performance.

Juan Vega, Head of Digital Product of Landmark Group, is joining us from the United Arab Emirates to share some insights about the Middle East retail: how the customers have evolved, the differences between countries even how saudization has been a great operational challenge.

In this episode, Isak Halfon, International Business Consultant with a stellar trajectory at companies such as MANGO or Fawaz Alhokair Group Fashion Retail, gives his views on how to expand fashion companies internationally and within consumers and stores across different markets.