Payday: Global Payroll Podcast

Drive business improvements with actionable insights from John Pearce, Dora Nemeth and Carlos Maroto based on the latest PEI report findings. 

Marc Ladenstein talks about the HR strategy at Medtronic and the importance of delivering a consumer-grade experience to employees and customers. With a strategy based on people, process, and technology, Marc explains why people come first and the focus on employee well-being has become increasingly important, with the challenges that follow the pandemic and the current geopolitical situation.

John Pearce, CloudPay’s SVP of Global Payroll, is joined by Mel Pizzey, CEO of the Global Payroll Association to discuss the perception and barriers that payroll career progression faces, how to get started within the industry, and how the GPA is working to break some of those barriers down. Listen to the podcast to find out why nobody is talking about payroll and the reasons this needs to change.

With high levels of financial stress caused by the recent pandemic, we're seeing the importance of financial wellbeing rise up the corporate agenda, and the relationships between employees and employers change. Felicia Cheek discusses the concerns of the different generations making up today's workforce and the effects of employee financial stress on productivity and absenteeism. Then talks about how Payroll and HR functions can rectify the situation to benefit both the business and employees.

Emerging technologies like blockchain are enabling fundamental changes in the world of data custodianship, employee payroll and HR. 

In this episode Dimitri Papageorgiou and Linda Obertin discuss how data ownership is shifting from employers and vendors to employees. We explore the roles, obligations and challenges of financial institutions, benefits providers and other organizations that manage data in today's model and how blockchain, smart contracts and other new technology will help solve these and other challenges in the future

As organizations recover, payroll has been reborn as a transformational area of opportunity across all sectors. While payroll may have been overlooked in the past, it is now squarely at the heart of the employee experience, with firms realizing that payroll is more complex, vulnerable and needs modern tools to increase efficiency, continuity, and better support business strategy. In this episode, Pete Tiliakos, Principal Analyst at NelsonHall, shares the lessons learned from his latest report, "Payroll Services: Globalization & Digitalization." He helps us cut through the noise to talk about the challenges facing payroll professionals moving toward tomorrow. He also shines a light on the types of vendors supporting global firms of all sizes and sectors whose footprints are expanding into new countries as talent is sourced from new locations in a "work from anywhere" world.

As organizations recover, payroll has been reborn as a transformational area of opportunity across all sectors. While payroll may have been overlooked in the past, it is now squarely at the heart of the employee experience, with firms realizing that payroll is more complex, vulnerable and needs modern tools to increase efficiency, continuity, and better support business strategy. In this episode, Pete Tiliakos, Principal Analyst at NelsonHall, shares the lessons learned from his latest report, "Payroll Services: Globalization & Digitalization." He helps us cut through the noise to talk about the challenges facing payroll professionals moving toward tomorrow. He also shines a light on the types of vendors supporting global firms of all sizes and sectors whose footprints are expanding into new countries as talent is sourced from new locations in a "work from anywhere" world.

Who is the modern payroll professional? And how is the payroll function evolving? Payroll is becoming dynamic. It requires employee centricity, a love of data and technology, plus influencing skills. In this episode, Lubomira Kostova, Uber’s Lead, Strategy and Planning, Global Payroll, shares her story, tips for people in the payroll profession, and trends – from improving processes with technology to putting the employee experience first.

In recent years, the minimum wage debate has been a hot topic for people in payroll and HR. For instance, do wage increases hurt small businesses or boost consumer spending? There has been talk of how minimum wage differences globally could lead to different work trends. In this episode, John McFarland, SVP of Client Development at VensureHR, discusses the impact of minimum wage on labor costs and sheds light on how location plays a role in where to place your people, plus key global trends for the future of work.

The Covid-19 pandemic has put payroll functions through a rigorous test, challenging their business continuity plans, strategies, software capabilities, and vendors. In this episode, Kelley Rousayne from The Hackett Group discusses how payroll organizations should address key weaknesses exposed by the pandemic and what steps companies can take to operate more effectively, reduce risk, and contain costs.

The Covid-19 pandemic has put payroll functions through a rigorous test, challenging their business continuity plans, strategies, software capabilities, and vendors. In this episode, Kelley Rousayne from The Hacket Group discusses how payroll organizations should address key weaknesses exposed by the pandemic and what steps companies can take to operate more effectively, reduce risk, and contain costs.

We bring together two experts to discuss how HR and Payroll departments and systems can prepare organizations for a future where diversity and inclusion are foundational components of global companies. Mollie Lombardi and Judith Lamb discuss diversity’s changing meaning, the operational hurdles ahead, and the value of HR and payroll data on diversity to aid the business.

How does the global pandemic impact your organization, and what is its impact on your payroll operations? What should organizations do if they are in the midst of a significant change to payroll operations? How do companies stay current on new legislative changes introduced across the globe? We brought together a panel of global payroll experts to help give their perspective on managing payroll across geographies during this time of uncertainty.

What role should vendors play in enabling digital transformation, and how do companies ensure their methodology for vendor evaluation avoids common pitfalls? In this episode, Brian Sommer, founder/president of TechVentive, focuses his attention on the role that vendors have to play enabling or hindering digital transformation projects. He shares advice on picking the right vendors for your projects, on building a compelling business case, and on staffing your organization with leaders that can drive holistic change. He also shares a few examples of organizations that have embedded continuous improvement and transformation into their company culture.

Digital transformation projects remain among the most challenging undertakings organizations face. Many of these projects fail to launch, and many more fail to deliver on their promises. But when done successfully, they can generate a significantly different reality for a company’s competitive position and strategy. In this episode, Brian Sommer, founder/president of TechVentive and author of Digital With Impact: Realizing Transformation Payoffs, shares his lessons learned from dozens of transformation projects. He helps us cut through the buzzwords to talk about how leaders across Operations, HR, and Payroll can use a pragmatic 4-step framework to engineer digital transformations.

How do companies adopt more useful measurements for their payroll process? As our panel discussion continues, participants consider five new performance indicators for payroll: first-time approval rate, data input issues, calendar length, supplemental impact, and issues per 1K payslips. The discussion also covers the benefits of each KPI and ways companies can use them to gain a complete view of the payroll process. Plus, the experts offer their advice for companies and payroll professionals looking to deploy the new KPIs within their organization.

How should organizations evaluate the quality of their payroll process? In a two-part panel discussion, we examine how organizations and vendors measure the payroll process today and how they can improve the way they measure payroll going forward. In part one, our panel discusses three payroll KPIs used by organizations today: timeliness, accuracy, and completeness. Why are these KPIs used so broadly, and what are their limitations?