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Prep The Room Podcast - Airbnb Cleaning + Operations

Prep The Room Podcast - Airbnb Cleaning + Operations

By Chris Carlone

Hosting a vacation rental can be a great primary or secondary source of income, but a business that relies solely on the performance of humans comes with huge challenges. Join Chris Carlone, CEO of Turnify, each week as he provides tips, stories, and insights on his experience in serving over 1 million guests. If you're looking for a way to make hosting easier, you've come to the right place!
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8| Thoughtful Design w/ Abby @ MyStudioBC

Prep The Room Podcast - Airbnb Cleaning + OperationsAug 11, 2021

00:00
38:58
Why Do I Have No Bookings? My Prediction For Individual Hosts -

Why Do I Have No Bookings? My Prediction For Individual Hosts -

After a short hiatus, I have returned to give my thoughts on why there is so much chatter from 1 to 5 listing (individual) hosts on occupancy dropping, and what will happen over the next few months. Email me at chris@turnify.com with your thoughts!

Oct 18, 202210:19
10 | Perceived Value - Is Your Listing Overpriced?!

10 | Perceived Value - Is Your Listing Overpriced?!

Prep the Room - Airbnb Cleaning and Operations - Episode 10 - Perceived Value, Is Your Listing Overpriced?! - You may be wondering, what is the value score that airbnb collects? or maybe, you have what you deem is an amazing listing, but your guests satisfaction is lower than expected, what gives?! In today's episode, we talk about how a guest's perception of the value of your listing impacts overall revenue, return guests, and more! Sponsored by Turnify - the easiest way to find airbnb cleaners, available in the google play store and apple store or at www.turnify.com. 

Sep 06, 202113:58
9 | Your Cleaning Checklist Sucks!

9 | Your Cleaning Checklist Sucks!

Prep The Room Ep 9: Your Cleaning Checklist Sucks!  

On today's episode, Chris stresses the importance of a concise checklist, effective communication, and cleaner focus. Looking for a 100 point cleaning checklist? Believe us, it's probably better off in the trash! Cleaners need to clean, not read a book every time. Guests can feel a home that is operated well  What do you think?   For more on airbnb cleaning and operations, visit www.turnify.com!

Aug 20, 202120:26
8| Thoughtful Design w/ Abby @ MyStudioBC

8| Thoughtful Design w/ Abby @ MyStudioBC

Prep The Room Ep 8: Thoughtful Design - With Abby - MyStudioBC!  On today's episode, Chris welcomes Abby Crawford (from MyStudioBC), a mom, host, and resident DIY reno + design aficionado who shares her thoughts on creating minimalist spaces with BIG impact. Abby and Chris talk about what it takes to care for your community and guests just like family!   For more from Abby and MyStudioBC, check her out on Instagram via @MyStudioBC   For more on airbnb cleaning and operations, visit www.turnify.com!

Aug 11, 202138:58
7 | Responsible Hosting with Thanks For Visiting!

7 | Responsible Hosting with Thanks For Visiting!

Prep The Room Ep 7: Responsible Airbnb Hosting - With Thanks For Visiting!  

On today's episode, Chris welcomes special guests Sarah Karakaian and Annette Grant, the founders of the Thanks For Visiting podcast and education series to talk about responsible hosting. From caring for your community, to putting guest safety first, this is a must listen!  For more from the Thanks For Visiting team, visit thanksforvisiting.me, or check out the podcast on all major streaming platforms!   For more on airbnb cleaning and operations, visit turnify.com.

Jul 29, 202144:05
6| Driving Performance With "Thank You"

6| Driving Performance With "Thank You"

Prep The Room: Airbnb Cleaning and Operations Ep 6: Driving Performance With "Thank You"  

When you go to a restaurant and have an amazing dish, you cannot stop raving about it to everyone. Yet, when a housekeeper earns a great review from a guest, it's just standard. WHY!? Driving performance requires that we include the housekeepers in our process/goals, while letting them know that we care by saying thank you.   For more on airbnb cleaning and operations, visit turnify.com

Jul 16, 202113:06
5| Managing 1000 Units (From Home) With Kasa!

5| Managing 1000 Units (From Home) With Kasa!

Prep The Room - Airbnb Cleaning & Operations  

Ep 5: Managing 1000 Units (From Home) With Kasa!  On today's podcast, Chris hosts special guest Patrick Bartlett, Senior Housekeeping Manager from Kasa. Patrick is responsible for ensuring that they day to day housekeeping for over 1000 units in 50 cities goes smoothly. Patrick lends his insight on how the "big guys" view housekeeping and provides thoughtful tips for new and veteran commercial hosts alike.   For more about Kasa, visit them at kasa.com   For airbnb cleaning, check us out at turnify.com today!

Jul 09, 202139:20
4 | Top 5 (Hotel) Guest Complaints

4 | Top 5 (Hotel) Guest Complaints

Prep The Room - Airbnb Cleaning and Operations Podcast Episode 4 - Top 5 Airbnb Guest Complaints (And How To React!)  In today's episode, Chris reviews a study on the top 5 guest complaints in traditional hotels and compares them to guest complaints in the short term rental space. PTR reviews how to prepare a strategy to cure a poor experience rather than paying guests for a good review.  For more airbnb cleaning tips or to automate your airbnb cleaning, visit:  www.turnify.com today!

Jun 29, 202123:23
3 | How To Hire Airbnb Cleaners

3 | How To Hire Airbnb Cleaners

In todays episode, Chris talks about the options hosts have when it comes to hiring airbnb cleaners. From independents, to in-house staffing, to companies, and more, we talk all things hiring. Setting your model up for success early will be key to the longevity and profitability of your rental business. Subscribe for updates and future episode launches!


www.turnify.com

Jun 21, 202120:07
2 | How Do I Set My Cleaning Fee?

2 | How Do I Set My Cleaning Fee?

In this episode, Chris hosts Don Dickinson, a national onboarding manager at Turnify who speaks with over 600 hosts per year, on how to set a proper cleaning fee. Chris and Don talk about what should be included in your cleaning fee, what shouldn't, and what Don sees new and existing hosts doing with their cleaning fees. Subscribe to get alerted to new episodes each week!

Jun 15, 202147:40
1 | State Of The Market

1 | State Of The Market

In this episode, Chris talks about the state of the short term rental market in two ways: today vs 5 years ago (the year of the nomad), and today vs pre covid. We also cover the various types of hosts (single unit, multi unit, and more), and talk about some strategies for each. 

Jun 11, 202128:25
Introducing: Prep The Room Podcast!

Introducing: Prep The Room Podcast!

Chris Carlone introduces the Prep the Room podcast, which will include episodes featuring stories, tips, tricks, guests, and more, all from the experience of service over 1 million short term rental guests. Upcoming episodes include: the economics of a cleaning fee, tech stacks that work, team setup, and more. Listen now!

Jun 11, 202107:01