ProSightSuccess - Eye Care, Medical, & Business Consulting

Episode 11 - Growing Your Eye Care Practice Through Chamber of Commerce Involvement

An episode of ProSightSuccess - Eye Care, Medical, & Business Consulting

By ProSight Success
Gordon Duncan is an award-winning educator, salesman, teacher, manager, & writer. He has taught in the public school system, lobbied for school's accreditation, managed eye clinics, led sales' teams, and also publishes books on theology, church, and culture. He has worked in the eye care industry for 20 years, & consulted in the dental, manufacturing, & real estate industries. The goal of this podcast is to share wisdom with you so you can enjoy your business more. You can find resources to do that at:

www.prosightworkbook.com
www.prosightsuccessblog.com
www.jgordonduncan.com
Episode 11 - Growing Your Eye Care Practice Through Chamber of Commerce Involvement
Welcome to the ProSight Success podcast. My name is Gordon Duncan, and I am your host. In this episode, we talk about growing your business through involvement in your local Chamber of Commerce. Several benefits include: Loving and serving your community. Growing through networking. Reducing loneliness. Thanks for listening. Please let us know if this podcast and the information is helpful. If so, please drop meanoteatgordon@jgordonduncan.com If you want to know more about ProSight Success, we have several resources. www.prosightsuccess.com www.prosightworkbook.com
10:31
November 5, 2018
Episode 10 - Do You Control Your Calendar or Does Your Calendar Control You?
Welcome to the ProSight Success podcast. My name is Gordon Duncan, and I am your host. In this episode, we ask, “Do you control your calendar or does your calendar control you? Gordon asks a series of questions and tips to help you regain control of your time. He asks: Do you get out of bed by choice or necessity? How can you redeem your workout time? What do you do while you eat? He also offers general advice in several other areas where we tend to waste time. Referenced in the podcast, you can find the Streamlining Calendar at http://www.lulu.com/shop/gordon-duncan/the-streamlining-planner/paperback/product-23338813.html Please let us know if this podcast and the information is helpful. If so, please drop meanoteatgordon@jgordonduncan.com If you want to know more about ProSight Success, we have several resources. www.prosightsuccess.com www.prosightworkbook.com
12:43
October 29, 2018
Episode 9 - Is Your Practice a Business or a Self-Sustaining Hobby?
Welcome to the ProSight Success podcast. My name is Gordon Duncan, and I am your host. This week, we ask this question: Is your practice a business or a self-sustaining hobby? How do you know if your practice is a business or a self-sustaining hobby? Let’s this definition. One: The business takes in only enough to pay the bills. Two: It’s something they do in partnership together. Three: It offers something unique. Along the way, we give tips to help you grow your business whether that definition fits you or not. Thanks so much, Gordon Gordon Duncan is the CEO/Consultant of ProSight Success. He has worked in the eye care industry for nearly 20 years. He has consulted in the medical field, manufacturing, accounting, and many other disciplines. You can contact him at gordon@jgordonduncan.com ProSight Success offers a host of resources for your personal growth: Streamlining Planner (the most practical daily planner on the market) Digital ProSight Success System And our best value: the ProSight Success Workbook that includes a digital copy and a free hour of consulting.
11:35
October 22, 2018
Focus Friday - How to Lower Your Year-End Insurance A/R
Welcome to the ProSight Success podcast. My name is Gordon Duncan, and I am your host. In this Focus Friday episode, we talk about lowering your Insurance A/R as you approach the end of the year. In fact, we offer three tips. They are: Huddle your team up with a common goal. Do a quick insurance A/R audit. Support your insurance filer. Thanks for listening. Gordon If you would like, you can contact me at gordon@jgordonduncan.com If you want to know more about ProSight Success, we have several resources. www.prosightsuccess.com www.prosightworkbook.com
05:02
October 19, 2018
Episode 8 - The Essentials of Marketing Plus a New Resource
Welcome to the ProSight Success podcast. My name is Gordon Duncan, and I am your host. In this episode, we talk about the essentials of marketing: Do you have a dedicated person to do your marketing? Do they have the skills to market your company effectively? Do you have quantifiable goals? Most small businesses don’t have those three essential elements. Because of that, there is great value in hiring a marketing company that can create campaigns, images, and events that will grow your practice. We have created such a company. I’ve partnered to create CTP Marketing & Consulting, and you can learn more about us at www.ctpmarketplace.com. We combine marketing experience in NASCAR, the medical industry, manufacturing, and a host of other fields. Follow the link to find out more about us, and reach out for a free marketing assessment. Whether you go with a company or not, make sure you have a skilled, dedicated person working towards quantifiable goals to help you grow your company. We would love to help you or be an encouragement. Just email, and we’ll get right back in touch with you. Please let us know if this podcast and the information is helpful. If so, please drop me anoteatgordon@jgordonduncan.com
10:52
October 15, 2018
Focus Friday - Friendliness is Not Weakness in the Workplace
Welcome to the ProSight Success podcast. My name is Gordon Duncan, and I am your host. In this Focus Friday episode, we highlight a portion of the book “Why Employees Don’t Do What They’re Supposed to Do and What to Do About It”. We highlight the fact that employers and managers can enable their employees to do their jobs well by being friendly. We also talk about how: Friendliness is not weakness. You don’t have to be anyone’s best friend. And at least 10 points about friendliness. Thanks for listening. Gordon If you would like, you can contact me at gordon@jgordonduncan.com If you want to know more about ProSight Success, we have several resources. www.prosightsuccess.com www.prosightworkbook.com If you would like to purchase “Why Employees Don’t…” you can find it at: https://www.amazon.com/Employees-Dont-Theyre-Supposed-About/dp/0071486151/ref=sr_1_1?ie=UTF8&qid=1539290990&sr=8-1&keywords=why+employees+dont+do+what+theyre+supposed+to+do
05:11
October 12, 2018
Episode 7 - What is Your Marketing Plan?
Welcome to the ProSight Success podcast. My name is Gordon Duncan, and I am your host. In this episode, we ask, “What is your marketing plan?” Who does your social media? What are your quantifiable goals for your marketing? How do you know if you have hit those goals? What is your plan for print media? The questions are endless, but here is the thing. If you don’t have a plan, you don’t have an effective engagement in your community, and your practice is not growing. We would love to help you or be an encouragement. Just email, and we’ll get right back in touch with you. Please let us know if this podcast and the information is helpful. If so, please drop me anoteatgordon@jgordonduncan.com If you want to know more about ProSight Success, we have several resources. www.prosightsuccess.com www.prosightworkbook.com
09:56
October 8, 2018
Focus Friday - How to Hate Your Eye Care Practice
Welcome to the ProSight Success podcast. My name is Gordon Duncan, and I am your host. In this Focus Friday episode, we talk about how to hate your practice. There are three steps to hating your practice. They are: Not setting goals. Keeping underperforming staff. Not making hard decisions. Listen in and tell us what you think. Thanks for listening. Gordon If you would like, you can contact me at gordon@jgordonduncan.com If you want to know more about ProSight Success, we have several resources. www.prosightsuccess.com www.prosightworkbook.com
05:04
October 5, 2018
Episode 6 - Great Questions to Ask When You are Interviewing
Welcome to the ProSight Success podcast. My name is Gordon Duncan, and I am your host. In this episode, we talk about interviews. Specifically, we talk about how to ask great questions like: Have you ever been in a conflict at work? How was it resolved? Tell me about a mistake you made at work. What did you learn from it? If you had a day completely to yourself, what would you do? Please let us know if this podcast and the information is helpful. If so, please drop me a noteatgordon@jgordonduncan.com If you want to know more about ProSight Success, we have several resources. www.prosightsuccess.com www.prosightworkbook.com
11:29
October 1, 2018
Focus Friday - Leading Enjoyable Constructive Staff Meetings
Welcome to the ProSight Success podcast. My name is Gordon Duncan, and I am your host. In this Focus Friday episode, we talk about how to create healthy, constructive staff meetings. We talk about How to keep it positive. How to keep it fun. How to make it profitable. Thanks for listening. Gordon If you would like, you can contact me at gordon@jgordonduncan.com If you want to know more about ProSight Success, we have several resources. www.prosightsuccess.com www.prosightworkbook.com
05:12
September 28, 2018
Episode 5 - Making Your Practice a Place of Good News
Welcome to the ProSight Success podcast. My name is Gordon Duncan, and I am your host. In this episode, we talk about how badly the world needs good news and how easily your eye care practice can become a place of good news. We talk about: Your front desk. Your lane-side manner. Your frame seller’s role. Please let us know if this podcast and the information is helpful. If so, please drop me a note atgordon@jgordonduncan.com If you want to know more about ProSight Success, we have several resources. www.prosightsuccess.com www.prosightworkbook.com
08:45
September 24, 2018
Focus Friday - Don't Let Your Frame Sellers Negotiate
Welcome to the ProSight Success podcast. My name is Gordon Duncan, and I am your host. In this Focus Friday episode, we talk about the dangers of letting your frame sellers negotiate. We talk about how that hurts your practice and offer selling alternatives. Thanks for listening. Gordon If you would like, you can contact me at gordon@jgordonduncan.com If you want to know more about ProSight Success, we have several resources. www.prosightsuccess.com www.prosightworkbook.com
04:43
September 21, 2018
Episode 4 - How Evaluations Can Make Better Employees
Welcome to the ProSight Success podcast. My name is Gordon Duncan, and I am your host. In this episode, we talk about how, if done right, evaluations make your employees better. We talk about: When to schedule an evaluation. Point scales to use. And one hilarious evaluation story. Please let us know if this podcast and the information is helpful. If so, please drop me a note at gordon@jgordonduncan.com If you want to know more about ProSight Success, we have several resources. www.prosightsuccess.com www.prosightworkbook.com
10:24
September 17, 2018
Focus Friday - When the Doctor or Owner Makes a Mistake
Welcome to the ProSight Success podcast. My name is Gordon Duncan, and I am your host. In this Focus Friday episode, we talk about how the doctor, owner, or manager can admit their mistake, not lose authority, and lead their business and practice into enjoyability and profitability. Thanks so much for listening. Gordon If you would like, you can contact me at gordon@jgordonduncan.com If you want to know more about ProSight Success, we have several resources. www.prosightsuccess.com www.prosightworkbook.com
05:01
September 14, 2018
Episode Three - 3 Tips to Increase Frame Sales
Welcome to the ProSight Success podcast. My name is Gordon Duncan, and I am your host. In this episode, we talk about 3 tips to increase frame sales. We talk about things like: Bonuses Management Expectations Selling in the Room We also talk about the typical arguments that you will receive from your frame sellers. Please let us know if this podcast and the information is helpful. Please let us know if it is. If so, you can contact Gordon at gordon@jgordonduncan.com If you want to know more about ProSight Success, we have several resources. www.prosightsuccess.com www.prosightworkbook.com
08:47
September 10, 2018
Focus Friday - Fighting the Loneliness of Leadership
Welcome to the ProSight Success podcast. My name is Gordon Duncan, and I am your host. In this Focus Friday episode, we talk about the loneliness of ownership and loneliness, and we offer a couple of tips to fight that loneliness. Leadership is challenging and can be potentially depressing. We want to help. If so, you can contact Gordon at gordon@jgordonduncan.com If you want to know more about ProSight Success, we have several resources. www.prosightsuccess.com www.prosightworkbook.com
04:17
September 7, 2018
Episode Two - Don't Tolerate Rude Front Desk Staff
Welcome to the ProSight Success podcast. My name is Gordon Duncan, and I am your host. In this episode, we talk about the urgent need for kind, gentle front desk staff. Never tolerate rude front-desk staff. Listen, you may have incredibly loyal patients. They have been with you for years. You may have patients continuously walking through the door. But do you really think they are going to keep coming back if your front desk is not friendly? And you may have incredibly loyal employees, but the day and age of tolerance for poor customer care has gone. You will eventually have to choose between your staff and the growth of your practice. Don’t accept anything but the highest customer care. Don’t communicate anything other than the highest standard. We offer a free resource for you at www.profitableyecare.com If you want to know more about ProSight Success, we have several resources. www.prosightsuccess.com www.prosightworkbook.com
07:15
September 3, 2018
Focus Friday - Renewing & Finding Your Purpose
Welcome to the ProSight Success podcast. This is our first Focus Friday episode. Our Focus Friday episodes are 5 minutes or less and deliver a simple, helpful tip for you and your practice. In this episode, we talk about renewing and/finding your passion for your profession and practice. We even offer 3 simple steps to make that happen. If you want to know more about ProSight Success, we have several resources. www.prosightsuccess.com www.prosightworkbook.com Or you just search for ProSight Success or Practice Progress on Amazon. Thanks for listening. Gordon Duncan You can reach me at gordon@jgordonduncan.com
04:11
August 31, 2018
Episode One - Welcome, Diagnostics, & Business/Practice Growth
Welcome to the first episode of the ProSight Success podcast. My name is Gordon Duncan, and I am your host. In this episode, we talk about the podcast's purpose, Gordon's background, and we discuss the importance of diagnostics. Diagnostics are the numbers that determine the health of your practice. We also talk about how you can influence them to grow your practice and get your entire staff involved. If you want to know more about ProSight Success, we have several resources. www.prosightsuccess.com www.prosightworkbook.com Or you just search for ProSight Success or Practice Progress on Amazon. Thanks for listening. Gordon Duncan
13:08
August 26, 2018
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