The Running Great Stores podcasts are created for Retail Leaders. Our goal is to talk to powerhouse guests who are experts in their field and provide inspiration for Brick and Mortar store leaders that help them create remarkable customer experiences and operationally excellent stores.
Saira Sethi is a delightful guest who shares her retail expertise in how to create trust and empathy with your retail customers and associates. You will want to listen to this with a pen and paper in hand as her tips for elevating your team’s skill with customers will be easy to implement resulting in elevating the customer experience in your store. Enjoy the listen!
Are you a retail business owner? Now is not the time to hide from coronavirus, it is the time to FIGHT FOR YOUR BUSINESS. Join three Retail and E-commerce consultants as we discuss strategies to cope with the effects of the Coronavirus on retailers and brands. Now is the time to prepare for the comeback that will happen. It's up to you to utilize this time to prepare for it so that once it happens, you will emerge stronger, more strategic and more profitable than ever before.
Welcome to the third in the series called Life of a Store Manager. In today’s podcast, I am interviewing Megan Bibeau who is a District Training Store Manager for Piercing Pagoda, a division of Signet Jewelers. You will love hearing directly from Megan how she moved from a retail sales associate to a Store Manager in 5 years! Megan is bright and passionate about retail, her team and delivering unforgettable customer experiences. You will love this podcast! Enjoy the listen!
Welcome to the second in the series called Life of a Store Manager. In today’s podcast, I am interviewing Krystal Davis, Store Manager for Justice in Virginia. Krystal shares her passion for retail, creating a strong culture inside her store which delivers remarkable experiences for both her associates and customers. Enjoy the listen!
Welcome to the first in the series called Life of a Store Manager. In today’s podcast, I am interviewing Hugh Linn, Store Manager for Lane Bryant in Orlando Fl. Hugh shares his passion for the customer (both internal and external) and gives some of his best tips that any store manager can apply. Enjoy the listen!
My host is Kim Pagano, President of Publikimage, a retail consulting firm with a focus on brick and mortar stores. In this episode, you will learn tips for recruiting talent to your retail store and once you hire them, how to train and develop them to deliver amazing customer experiences.
This episode shares three secrets for experiencing success as a store manager. Ron Thurston inspires all of us in retail to take pride in working in the largest industry in America and shares tips from his perspective on how to be a high performing store manager.
Franco D’Ambrosio is the Leader of the ascena Retail Group Service Desk Experience and has set the Gold Standard for service delivery. He ensures over 4000 stores receive A+ service every day. In this podcast, Franco shares his passion and secret to creating remarkable experiences. It is a can’t miss episode.
Traffic and Conversion are two of perhaps the most important metrics that brick and mortar retailers should be evaluating to understand the opportunity to drive sales results. In this podcast, we discuss just how simple driving conversion really is and some powerful tips to help store managers and district managers impact their results through a proper focus on Conversion driving behaviors.
Creating a store schedule is something managers do every week, almost without thinking about it. In today’s podcast, we delve into the impact of effective scheduling on sales results. There is compelling data that shows with the execution of three simple action steps, managers will have the right people at the right time with the right skills resulting in strong financial results. Likewise, ignoring these steps will almost guarantee a miss in your sales target.
Personal Branding is not just for the rich and famous. We all have a personal brand, the question is, is it the brand you want? In this podcast, we dig into the basics of personal branding with easy to use action steps to create the brand you want.
This podcast reviews the common myths and mistakes managers make when managing their store payroll along with solutions and recommended actions retail managers can take as they gear up for the holiday season.