Restaurant Report Podcast
By Mike Thorp
A podcast for anyone interested in the restaurant industry. Restaurant tips for owners and managers. Reviewing & interviewing anyone from top 100 restaurants in the world to local independently owned restaurants.
Restaurant Report PodcastDec 09, 2018
00:00
04:23
What’s new with you?
Just wanted to say hi and see what’s on your mind! Let me know!
Dec 09, 201804:23
Credit Card Only Restaurants
What are your thoughts? Let me know! @mthorpxxi
Apr 19, 201809:50
Culture of Food Safety
www.capstonehospitality.net for your free food safety posters emailed to you. Just ask!
Apr 12, 201824:05
Restaurant Report RANT!
Latest episode of Restaurant Report Podcast
Mar 22, 201803:55
One of the Most Important Marketing Lessons for Restaurants
Get in touch with Mikhail, Hannah, and Nelson at Blue Light Media bluelight.media/ bluelight.media/advanced-instagram-guide-for-business/ www.instagram.com/bluelightoc/ innovation + ❤︎ creative content • customized marketing • digital branding we are creators, innovators and leaders. we spark conversations, create opportunities and connect like-minded people. we made FaceTime our boardroom and the Internet our stage. we believe in community, collaboration and the greater good. 4. What is one of the most important lessons a restaurant owner needs to learn when marketing their restaurant? Execute within your four walls first.
Mar 06, 201816:17
3 Ways to Improve Restaurants Culture
Get in touch with Mikhail, Hannah, and Nelson at Blue Light Media
bluelight.media/
bluelight.media/advanced-instagram-guide-for-business/
www.instagram.com/bluelightoc/
innovation + ❤︎
creative content • customized marketing • digital branding
we are creators, innovators and leaders. we spark conversations, create opportunities and connect like-minded people. we made FaceTime our boardroom and the Internet our stage. we believe in community, collaboration and the greater good.
3. What are 3 ways to improve a restaurant’s culture? How can an owner/chef make a difference for their team?
First and foremost, have a foundation and a set of values that everyone can be accountable to. What is the story of your restaurant? How is this communicated to the team from the top down? Does your restaurant push to rise above difficult circumstances or to merely weather the storm?
Once you have established your values and your story, everything afterward must map that. Ho
bluelight.media/
bluelight.media/advanced-instagram-guide-for-business/
www.instagram.com/bluelightoc/
innovation + ❤︎
creative content • customized marketing • digital branding
we are creators, innovators and leaders. we spark conversations, create opportunities and connect like-minded people. we made FaceTime our boardroom and the Internet our stage. we believe in community, collaboration and the greater good.
3. What are 3 ways to improve a restaurant’s culture? How can an owner/chef make a difference for their team?
First and foremost, have a foundation and a set of values that everyone can be accountable to. What is the story of your restaurant? How is this communicated to the team from the top down? Does your restaurant push to rise above difficult circumstances or to merely weather the storm?
Once you have established your values and your story, everything afterward must map that. Ho
Mar 01, 201834:51
Turn a Part Time Guest into a Full Time Guest
In this episode I discuss; How can a restaurant go from offering a deal on the first visit to a customer paying full price? Get in touch with Mikhail, Hannah, and Nelson at Blue Light Media
bluelight.media/
bluelight.media/advanced-instagram-guide-for-business/
www.instagram.com/bluelightoc/
innovation + ❤︎
creative content • customized marketing • digital branding
we are creators, innovators and leaders. we spark conversations, create opportunities and connect like-minded people. we made FaceTime our boardroom and the Internet our stage. we believe in community, collaboration and the greater good.
bluelight.media/
bluelight.media/advanced-instagram-guide-for-business/
www.instagram.com/bluelightoc/
innovation + ❤︎
creative content • customized marketing • digital branding
we are creators, innovators and leaders. we spark conversations, create opportunities and connect like-minded people. we made FaceTime our boardroom and the Internet our stage. we believe in community, collaboration and the greater good.
Feb 26, 201812:15
Feb 22, 2018
Feb 22, 201805:21
Increase Returning Guests
Get in touch with Mikhail, Hannah, and Nelson at Blue Light Media
bluelight.media/
bluelight.media/advanced-instagram-guide-for-business/
www.instagram.com/bluelightoc/
innovation + \u2764\ufe0e
creative content \u2022 customized marketing \u2022 digital branding
we are creators, innovators and leaders. we spark conversations, create opportunities and connect like-minded people. we made FaceTime our boardroom and the Internet our stage. we believe in community, collaboration and the greater good.
bluelight.media/
bluelight.media/advanced-instagram-guide-for-business/
www.instagram.com/bluelightoc/
innovation + \u2764\ufe0e
creative content \u2022 customized marketing \u2022 digital branding
we are creators, innovators and leaders. we spark conversations, create opportunities and connect like-minded people. we made FaceTime our boardroom and the Internet our stage. we believe in community, collaboration and the greater good.
Feb 21, 201837:42
February 16, 2018
Have a great weekend!
Feb 16, 201802:21
Valentine’s Day/Week Prep
Crazy Valentine\u2019s Day being on Wednesday! Are you ready for a week long marathon?
Feb 09, 201804:55
What’s Really on Your Plate?
There\u2019s a story behind every plate. What goes in to getting these crafted dishes or drinks in front of you? It\u2019s a whole host of people, processes, and pain. The restaurant industry is demanding and lends itself to many different types of outlets or potential problems. How do you handle the stress? How do you help your people succeed despite the circumstances? You are valuable and you are capable. You\u2019re going to fail. Accept your L as a Learning experience and it\u2019s never a loss. Leadership never stops. Twitter @mthorpxxi instagram @mthorpxxi www.capstonehospitality.net
Feb 06, 201820:06
Trust
You have to let go to grow! Know your strengths and the strengths of those around you. Develop training programs around your vision but allow room for others ideas and input. Otherwise you\u2019ll be on the hook 100% of the time and you\u2019ll never advance. Find me on Twitter & Instagram @mthorpxxi LinkedIn Mike Thorp www.capstonehospitality.net
Feb 06, 201809:19
Marketing from your Phone
15 Minutes. $25. Your demographics in your radius. All done from your smart phone.
Feb 01, 201804:60
Hospitality is like Heat
Hospitality is the intangible. We underestimate the tiniest personal touch.
Feb 01, 201804:47
Tough Love for the Aspiring
I believe in you.
Jan 24, 201804:60
Ups & Downs for All
Remember that this time of year is full of ups and down for everyone on your team. Stay focused on the guests you have not the ones you don\u2019t. Let\u2019s have a great week!
Jan 22, 201804:10
No Tipping? For or Against?
No Tipping? Pros and Cons?
Jan 19, 201828:51
Own Results, Not Alone
Your results are your own BUT you can't get them alone. Find the strength of your people and let them grow while you grow your business!
If you know what to do, do it, please!
If you don't, I'm here to help.
Twitter @mthorpxxi
Instagram @mthorpxxi
I respond 100%
DMs are always open
www.capstonehospitality.net
Mike@capstonecompanies.net
If you know what to do, do it, please!
If you don't, I'm here to help.
Twitter @mthorpxxi
Instagram @mthorpxxi
I respond 100%
DMs are always open
www.capstonehospitality.net
Mike@capstonecompanies.net
Jan 18, 201804:52
What Is CULTURE to you?
Improving Culture in your Restaurant (or business)
Jan 17, 201824:32
Mistakes Well Handled
How to handle the inevitable problems of running a business but come out better for them on the other side.
Jan 11, 201823:16
Why I Consult Restaurants
From washing dishes at a local cafe to being a partner with a national brand and giving it all up to take a chance and launch my own business. Why I started my business in restaurant consulting.
Jan 08, 201819:25
Giveaway!!! Listen To Enter
To Enter ;
Take a screen shot showing that you're subscribed to the Restaurant Report Podcast
Tweet the screen shot to @mthorpxxi
Or
Add the screen shot to an Instagram story and tag me
Winners will be announced Monday
Winners get...
Extreme Ownership: How U.S. Navy SEALs Lead and Win
Jocko Willink, Leif Babin
Macmillan, Oct 20, 2015 - Biography & Autobiography - 298 pages
2 Reviews
The #1 New York Times bestseller
Sent to the most violent battlefield in Iraq, Jocko Willink and Leif Babin’s SEAL task unit faced a seemingly impossible mission: help U.S. forces secure Ramadi, a city deemed “all but lost.” In gripping firsthand accounts of heroism, tragic loss, and hard-won victories in SEAL Team Three’s Task Unit Bruiser, they learned that leadership—at every level—is the most important factor in whether a team succeeds or fails.Willink and Babin returned home from deployment and instituted SEAL leadership training that helped forge the next generation of SEAL leaders. After
Jan 05, 201804:19
Handling Negative Reviews
How to deal with negative online reviews effectively
Jan 04, 201814:39
4 Steps to Accomplishment
See it. Own it. Solve it. DO it.
Jan 03, 201804:23
It's Canadian Law! WELL DONE
Canada Burgers are Well Done!
Dec 31, 201701:00
2017 Recap 365 Alexa
2017 Technology & Innovation
Dec 30, 201701:32
Restaurant Report 365 12.29.17
Guy Fieri closing his Times Square Restaurant
Another illness scare at Chipotle
Sadly a restaurant fire in Mumbai kills 15
Another illness scare at Chipotle
Sadly a restaurant fire in Mumbai kills 15
Dec 29, 201700:46
Thank 2017
2017 has been amazing. Exciting things coming in 2018.
Dec 28, 201704:30
Your Community
5 Minutes about your Location
Dec 19, 201704:57
Turn Your L into a W
Turn your L from a loss to a learn.
Dec 15, 201706:22
Molecular Gastronomy in 2018
Taking Care of Yourself During Busy Times & Molecular Gastronomy for Anyone in 2018
Dec 08, 201717:19
Mergers & Acquisitions 2018
2017 saw 33 M&A's most recently Arby's purchasing Buffalo Wild Wings for $2.9m. Are there more to come in 2018? Why is this happening? Let me know your thoughts
This podcast on Anchor
Mike Restaurants
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MThorpXXi
Nov 29, 201709:56
Restaurant Entertainment
I dive into ways to turn your mind off but still stay in the industry. Netflix suggestions include Chefs Table, Grant Achatz, Gaggan, Dan Barber, Nancy Silverton. Also check out For Grace, Noma The Perfect Storm & Ants on a Shrimp-A Noma Documentary.
Let me know that you think and what you want to hear about! Follow me and call in on Anchor, I'm on Twitter & Instagram @mthorpxxi and I love to chat.
Nov 28, 201735:49
Important Restaurant Systems
Learn why and how systems can provide structure and consistency to your business operations and finances. Questions? Feel free to ask I'm happy to help!
Mike@capstonecompanies.net
Instagram Capstone Hospitality
Twitter & Instagram @mthorpxxi
Nov 20, 201733:09
Competitive Advantages Locally
Specifically focused on some of the advantages that independent restaurants have over national brands. If you are an independent restaurant I want to see you succeed and grab the market share that national brands are vulnerable to. DM on Instagram if you want to continue the message! @capstonehospitality @mthorpxxi
Nov 16, 201727:06
Culture in Your Business
Explores scenarios on how to improve the culture in your business.
Nov 09, 201729:24
Intro & Hiring For Culture
Restaurant Relief - a coffee & commute style podcast for owners & managers • Restaurant Relief - a coffee & commute style podcast for owners & managers • Restaurant Relief - a coffee & commute style podcast for owners & managers • Restaurant Relief - a coffee & commute style podcast for owners & managers • Restaurant Relief - a coffee & commute style podcast for owners & managers
Nov 09, 201723:51