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Retail Level Up

Retail Level Up

By MICKEY QUINN
Tips, best practices, and inspiration for those who work in retail or any customer-facing industry. Be the best you can be! It's time to Level Up!
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Tips on Starting a Small Business - Interview with Amy Wolf, of The Dog Spot
Amy Wolf and Chef Arion Canniff opened The Dog Spot on Black Friday 2017. The concept is a small cafe focused on fresh-made foods, international fusion flavors and smaller, healthier portions with wine, beer and cider from the Inland and Pacific Northwest PLUS a small retail shop filled with pet gear and treats, and human clothing and accessories with pet themes (like a tiny Rainforest Cafe, but with dogs & cats). The answers to 2 questions guided every decision in the 20+ years of their relationship prior to opening a business: "What do we eat?" and "What do we do with the dogs?" So, it was a logical mash up to keep both partners interested and passionate about the results of their own business. Check out their website at www.lovethedogspot.com and their Facebook page https://lnkd.in/gZgYbq8 and if you find yourself in the vicinity of Northeastern Oregon be sure to stop in their location at 19 S. Main St, Joseph, Oregon. Thank you for listening! Long live brick-and-mortar retail!
54:21
November 25, 2020
Deciding vs. Doing
You want to make a change. You decide to do it. Great! Then what? For some reason, you never make it happen. Learn how one simple thing can bring about the change you truly want. It is so simple, yet most people overlook it. Find out how to do, be, and have more of what you want in your career, and life.  Thank you for listening! Be sure to visit our website at www.retaillevelup.com.
04:20
November 18, 2020
Attracting & Retaining the Best People
What does it take to attract and retain the best people? It takes good leadership skills. That includes communication, listening, feedback, and all those other "soft skills". There's a big difference in being the boss, or a manager, and being an effective leader. That difference is the key to reducing turnover, avoiding the costs and headaches of constantly trying to find new people. Get back to basics! #RetailLevelUp #retail #BrickAndMortar #leadership #coaching #entrepreneur #MomentWithMickey #ItCanBeDone Thank you for listening! Be sure to visit our website at www.retaillevelup.com Long live brick and mortar!!
06:30
November 11, 2020
Fill Up Your Tank, or Else!
Ever felt you were too busy to stop for gas? We've all had those moments when work is just so crazy busy we lose sight of doing those little, seemingly insignificant tasks. Those little things that are easy to put off, until we eventually realize we've put them off too long and now how are we going to pick them back up again?  There are 3 key building blocks to establishing a strong foundation in any business. Learn what those are in today's Moment with Mickey. #RetailLevelUp #Retail #BrickAndMortar #leadership #coaching #entrepreneur #ItCanBeDone #MomentWithMickey   Thank you for listening! Be sure to visit our website at www.retaillevelup.com Long live brick and mortar!!
07:03
November 4, 2020
Sustainability and Scalability
When starting, maintaining, or growing a business, sustainability and scalability need to be carefully considered. There's an easy model that helps bring focus to the three critical areas of any business: products/services assortment, marketing, and pricing. The model: Offering the BEST, to the MOST, at the LEAST will help bring focus to these three critical areas.  Thank you for listening! Be sure to visit our website at www.retaillevelup.com. Long live brick and mortar!!
06:51
October 28, 2020
Servant Leadership
What is "servant leadership"? It's been around for a really long time. It is one of the BEST approaches to leading a team and building a world-class organization. Learn the 10 Key Characteristics of how to be a servant leader in this Moment with Mickey. Thank you for listening! Be sure to visit our website at www.retaillevelup.com. Long live brick and mortar!!
07:13
October 21, 2020
Customer Experience
In this new world of customization and personalization, the brick-and-mortar retailer has the opportunity to make the customer's experience really unique and memorable. Learn these easy 5 steps of how to attract and retain customers by using BLOOM.  Thank you for listening! Be sure to visit our website at www.retaillevelup.com. Long live brick and mortar!!
08:48
October 14, 2020
The World's Friend - Interview with Andrew Oakes
Meet Andrew Oakes - an energetic, passionate guy who offers up wise and unique techniques for managing stress no matter the circumstances one is facing in life. It was not long ago that Andrew escaped a life of excruciating anxiety, stress, and depression. It was only after hitting rock bottom that he made a profound, but simple, discovery that changed his life and the lives of hundreds of others over the last 5 years. When he escaped the darkness, he grew a passion for helping others escape theirs too. It was in the pursuit of that passion that he found his purpose. Andrew helps people battling stress, anxiety, and depression and offers them a unique and simplified system help them get back to living their best life.  With all that is happening around us, we can often let the negative parts overtake us. Spend some time with Andrew Oakes, The World's Friend, to learn how to not let life's challenges get you down.  Learn more about Andrew Oakes at his website www.theworldsfriend.com or find him on Facebook, TikTok, or YouTube by searching for The World's Friend.  Thank you for listening! Be sure to visit our website at www.retaillevelup.com Long live brick and mortar!!
44:47
October 7, 2020
Tips on Starting a Brick-And-Mortar Business - INTERVIEW with Beverly Dry Goods
Have you dreamed of opening your own retail store? Thinking that now is not the time with how challenging the retail environment is and add on top of that a global pandemic? Well, think again! Here is a sweet success story that will get you out of the "dreaming" mode and into the "action" mode!  Learn how Mary Bujwid Moss came up with the idea for her retail business, Beverly Dry Goods, some key Do's and Don'ts, and the tools and services she uses to make things run smoothly. @beverlydrygoods www.beverlydrygoods.com Thank you for listening! Be sure to visit our website at www.retaillevelup.com Long live brick and mortar!!
39:38
September 30, 2020
Making It Happen
Learn how to take all those tips you've gathered from webinars, podcasts, training materials, and self-help books and start putting them to use! The acronym ACT is an easy method for sorting and prioritizing all of those tips. And then, add to that the most important tip of all: hire a coach!   Thank you for listening! Retail Level Up provides coaching, training, and consulting services to individuals and teams. Visit www.retaillevelup.com  to learn more and to schedule a free consultation.
05:13
August 18, 2020
Trade Secrets
Learn how to take all those tips you've gathered from webinars, podcasts, training materials, and self-help books and start putting them to use! Thank you for listening! Retail Level Up provides coaching, training, and consulting services to individuals and teams. Visit www.retaillevelup.com  to learn more and to schedule a free consultation.
05:51
August 18, 2020
"No!"
The word "no" can be the cause of stress and anxiety. But if we avoid getting a "no" we are limiting our potential and quite possibly missing out on some of the best stuff! Don't assume a "no" means "never"! When you hear "no", think of it more as a "not now". The door may be closed for now, but don't you be the one who locks it! Thank you for listening! Retail Level Up provides coaching, training, and consulting services to individuals and teams. Visit www.retaillevelup.com  to learn more and to schedule a free consultation.
05:39
August 18, 2020
Failure Is Not A Bad Word
As children, we develop the most and fastest by trial and error. We first learn how to do something by learning how not to do it. Watch this Moment with Mickey to learn more about why it is so important to accept we will inevitably fail, and it's OK. Plus, Mickey shares a personal story of a major struggle she had, and how she failed multiple times before she finally figured out she was approaching the situation in the wrong way. Thank you for listening! Retail Level Up provides coaching, training, and consulting services to individuals and teams. Visit www.retaillevelup.com  to learn more and to schedule a free consultation.
05:55
August 18, 2020
Missed Sales Plans?
Did you miss your sales plans during the 1st half of 2020? Are you getting ready to just write those missed sales off? Don't do that until you listen to this podcast! It's not too late to recoup some of those missed sales! Do nothing, you'll get nothing. But stretch yourself and your team, just a little bit more each day, each week, and who knows how much more you can bring in! Thank you for listening! Retail Level Up provides coaching, training, and consulting services to individuals and teams. Visit www.retaillevelup.com  to learn more and to schedule a free consultation.
02:43
August 18, 2020
Be A Leader Of Change
You can be like a thermometer, or you can be like a thermostat. Learn the difference you can make by being an environmental change agent. You may be just one person, but one is all it takes to make a huge difference. Thank you for listening! Retail Level Up provides coaching, training, and consulting services to individuals and teams. Visit www.retaillevelup.com  to learn more and to schedule a free consultation.
02:48
August 18, 2020
Networking Part 4 of 4 - Exploring Structured Networking Groups
Learn what you should consider before joining a Structured Networking Group. There are lots of great groups out there, but you need to research the details before joining to find a good fit for you. Thank you for listening! Retail Level Up provides coaching, training, and consulting services to individuals and teams. Visit www.retaillevelup.com  to learn more and to schedule a free consultation.
04:38
August 18, 2020
Networking Part 3 of 4 - Different Types of Networks
Learn about the 3 distinct categories of networks you should have: Information, Support, and Referral. Plus: learn how to create a contact sphere with other businesses that complement yours.  Thank you for listening! Retail Level Up provides coaching, training, and consulting services to individuals and teams. Visit www.retaillevelup.com  to learn more and to schedule a free consultation.
05:56
August 18, 2020
Networking Part 2 of 4 - Use the 24/7/30 Rule for Follow-up
Learn how to build your network using The 24/7/30 Rule. It's a simple and effective tool that helps you build connections and add to your network. Part 2 of a 4-part series on Networking. After you first meet someone, you follow-up and follow-thru will make a huge difference in going beyond just having met someone and actually connecting with them. Thank you for listening! Retail Level Up provides coaching, training, and consulting services to individuals and teams. Visit www.retaillevelup.com  to learn more and to schedule a free consultation.
03:09
August 18, 2020
Networking Part 1 of 4 - Deepen Your Network
Learn how to deepen your personal and professional network and why it's so important to do so right now. Part 1 of a 4-part series on Networking. Thank you for listening! Retail Level Up provides coaching, training, and consulting services to individuals and teams. Visit www.retaillevelup.com  to learn more and to schedule a free consultation.
02:47
August 18, 2020
Got a Big Goal? Start With the Small Stuff.
Learn how to tackle those big goals you have. Start with the small steps, get some wins, then build your momentum to keep going. Thank you for listening! Retail Level Up provides coaching, training, and consulting services to individuals and teams. Visit www.retaillevelup.com  to learn more and to schedule a free consultation.
03:58
August 18, 2020
Persistence and Determination
Learn the keys to achieving your goals. Change your plan, change your execution, but never give up on your goal! Never, ever quit! Thank you for listening! Retail Level Up provides coaching, training, and consulting services to individuals and teams. Visit www.retaillevelup.com  to learn more and to schedule a free consultation.
05:41
August 18, 2020
What Are You Waiting For?
If you're waiting for someone else to do something, before you take action on reaching your goals, you are wasting your time. Time is ticking away. Now is the best time to act. Don't allow yourself to be stuck on "pause". Think of this time as a "reset". And start working towards your goals. Today. Thank you for listening! Retail Level Up provides coaching, training, and consulting services to individuals and teams. Visit www.retaillevelup.com  to learn more and to schedule a free consultation.
04:59
July 9, 2020
Necessity Is The Mother Of Invention
The best new ideas come when times are tough. Be creative and strategic. Think about what and how you can be doing to work your way through and the way forward. Thank you for listening! Retail Level Up provides coaching, training, and consulting services to individuals and teams. Visit www.retaillevelup.com  to learn more and to schedule a free consultation.
03:19
July 9, 2020
How to Have an A+ Career and Life
Learn 4 simple steps to improve your ability to have an A+ career and life, even in times of uncertainty.  Awareness. Action. Attraction. Accountability.  If you want to have an A+ career and life, and want to get there faster, hire a coach. Retail Level Up will help you with achieving your goals. Thank you for listening! Retail Level Up provides coaching, training, and consulting services to individuals and teams. Visit www.retaillevelup.com  to learn more and to schedule a free consultation.
04:46
July 9, 2020
Success Is An Inside Job
Our ability to succeed or not starts with whether or not we believe in ourselves. Learn how to start with your thoughts of what you want, move to what you could and should be doing, and get to where you decide what you WILL do, in order to succeed. Thank you for listening! Retail Level Up provides coaching, training, and consulting services to individuals and teams. Visit www.retaillevelup.com  to learn more and to schedule a free consultation. Long live brick and mortar!!
03:51
July 4, 2020
How Can We?
We all face challenges in both our personal and professional lives. How we react to an event, over which we have very little control, will dictate how successful we are as we come out the other side. Thank you for listening! Retail Level Up provides coaching, training, and consulting services to individuals and teams. Visit www.retaillevelup.com  to learn more and to schedule a free consultation. Long live brick and mortar!!
03:33
July 4, 2020
Reaching Your Fullest Potential
Learn two simple steps to help you reach your fullest potential. These two simple steps can be done by everyone, everyday and will help you get amazing results. Thank you for listening! Retail Level Up provides coaching, training, and consulting services to individuals and teams. Visit www.retaillevelup.com  to learn more and to schedule a free consultation.
04:03
June 25, 2020
Failing Forward
Learn the differences in the behaviors of someone who tends to be the victim (failing backward) and those who learn (failing forward) from their challenges, set-backs, and disappointments. "Life is 10% what happens to you and 90% how you react to it." ~ Charles Swindoll, author Thank you for listening! Retail Level Up provides coaching, training, and consulting services to individuals and teams. Visit www.retaillevelup.com  to learn more and to schedule a free consultation.
03:55
June 25, 2020
The 5 Stages of Change - How Having a Coach Helps
When we decide to make a change, we go through 5 stages. These 5 stages happen to all of us, whenever we are trying to make a significant change. A lot of people get tripped up by Stage 3 - the Valley of Despair! But don't quit!! Don't give up and go back to the way things used to be. You didn't like that to begin with. Don't go backwards! This is where a coach can help. Thank you for listening! Retail Level Up provides coaching, training, and consulting services to individuals and teams. Visit www.retaillevelup.com  to learn more and to schedule a free consultation. Long live brick and mortar!!
04:08
June 18, 2020
Actions Speak Louder Than Words - Retail Store Best Practices
Whether it's apparent to you or not, as a leader, your team is observing everything you say and do. Learn some best practices in how to be an effective leader. Thank you for listening! Retail Level Up provides coaching, training, and consulting services to individuals and teams. Visit www.retaillevelup.com  to learn more and to schedule a free consultation. Long live brick and mortar!!
02:04
June 18, 2020
Performance Gut Check - Retail Store Best Practices
Learn key skills in how to be a more effective leader. Before you pounce on your people for doing something wrong, ask yourself these questions.  Thank you for listening! Retail Level Up provides coaching, training, and consulting services to individuals and teams. Visit www.retaillevelup.com to learn more and to schedule a free consultation. Long live brick and mortar!!
02:58
June 18, 2020
You Can't Cut Your Way To Success - Retail Store Best Practices
Learn about a common mistake some retailers make when it comes to labor and staffing of their brick-and-mortar stores. When sales are down, it is tempting to cut back on staffing because it's an easy way to reduce expenses. But wait! That is a slippery slope: the more you reduce staffing, the less attention customers receive, the less compelling their experience, the less inclined they are to buy, the more you reduce your sales. Thank you for listening! Be sure to visit www.retaillevelup.com for more information on services that can help retailers and those who work in the retail industry. Long live brick-and-mortar!
02:01
June 18, 2020
What's Within Your Control? - Retail Store Best Practices
Weather can wreck havoc with a store's foot traffic, but you can't control the weather. Learn about what you CAN control and how this important tip is key to driving your sales results. Thank you for listening! Retail Level Up provides coaching, training, and consulting services to individuals and teams. Visit www.retaillevelup.com to learn more and to schedule a free consultation. Long live brick and mortar!!
02:09
June 18, 2020