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The Loyalty Minute

The Loyalty Minute

By Rob Gallo

One Podcast, Two Styles:

1. A daily one minute briefing on the latest trends, statistics and industry news in the world of customer loyalty.

2. A weekly conversational style interview with marketing experts and business leaders sharing insightful and entertaining stories about customer loyalty.

For curated customer loyalty news stories and full length articles which may have been referenced on the show, please visit theloyaltyminute.com
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Currently playing episode

Episode 30 - (Interview) With Matt Barnett CEO of Bonjoro

The Loyalty MinuteJan 30, 2020

00:00
27:32
Episode 119 - (Interview) with Sheila Butler - Founder and CMO of Butler Marketing Group

Episode 119 - (Interview) with Sheila Butler - Founder and CMO of Butler Marketing Group

Welcome loyal listeners to another episode of The Loyalty Minute. I’m your host Rob Gallo and today I am excited to chat with Sheila Butler, Sheila is the Founder and Chief Marketing Officer of the Butler Marketing Group in Orlando, Florida.


Welcome to the show Sheila, thanks for joining me


Aug 25, 202338:25
Episode 118 (Interview) with Dan Kustelski - Co-Founder of Chalkline

Episode 118 (Interview) with Dan Kustelski - Co-Founder of Chalkline

Welcome loyal listeners to another episode of The Loyalty Minute. I’m your host Rob Gallo and today I am excited to chat with Dan Kustelski.  Dan is the co-Founder of the award winning Gaming company, Chalkline. He applied his 15 years of gaming and gambling experience into building Chalkline's freeplay sports platform to assist casinos, sportsbooks and media companies build loyalty and engage customers and patrons digitally.

Welcome to the show Dan, thanks for joining me...


Jul 17, 202331:30
Episode 116 - (Interview) with Lee-Ann Johnston - Founder of AffiliateINSIDER

Episode 116 - (Interview) with Lee-Ann Johnston - Founder of AffiliateINSIDER

Welcome loyal listeners to another episode of The Loyalty Minute.  This is episode 116, I’m your host Rob Gallo and today I am excited to chat with Lee-Ann Johnstone, Lee-Ann is has been in the affiliate marketing agency, event, media and training business for over two decades.  She helping brands launch, scale and grow successful affiliate programs.

Lee-Ann has over twenty years of experience in Affiliate Marketing and is an award winning digital strategist and Performance Marketing veteran with a passion for helping people harness affiliate marketing to build brand reach and increase sales.

Welcome to the show Lee-Ann, thanks for joining me...

Dec 08, 202222:59
Episode 115 - (Interview) with John Bertino - Owner and Founder of The Agency Guide

Episode 115 - (Interview) with John Bertino - Owner and Founder of The Agency Guide

Welcome loyal listeners to another episode of The Loyalty Minute, I’m your host Rob Gallo and today I am excited to chat with John Bertino.  John is the owner and founder of the innovative marketing consultancy The Agency Guide or "TAG".  TAG is a unique consultancy which represents 200 different marketing agencies with varying skill sets and industry backgrounds.  At no cost to your company, TAG will matchmake your brand's needs to its portfolio of vetted marketing partners while providing experienced consulting along the way..

Welcome to the show John, thanks for joining me.

For those loyal listeners out there who don’t know who you are or what you do, perhaps you can share a bit of your story and background...

Sep 16, 202231:10
Episode 114 - (Interview) With Nick Ewen - Director of Content for The Points Guy

Episode 114 - (Interview) With Nick Ewen - Director of Content for The Points Guy

Welcome loyal listeners to another episode of The Loyalty Minute, I’m your host Rob Gallo and today I am excited to chat with Nick Ewen. Nick is the Director of Content for The Points Guy, a travel and lifestyle media brand. Nick helps you travel as much as possible for as little money out-of-pocket including credit cards, loyalty programs, airlines and general travel.

Welcome to the show Nick, thanks for joining me...

Aug 25, 202225:02
Episode 113 - (Interview) with Kate DiLeo - Brand Architect and Author

Episode 113 - (Interview) with Kate DiLeo - Brand Architect and Author

Welcome loyal listeners to another episode of The Loyalty Minute, I’m your host Rob Gallo and today I am excited to chat with Kate DiLeo. Kate is a brand architect and author who has partnered with more than 200 organizations to craft brands that bring more prospects to the table, more users who click, and more customers who buy.

Welcome to the show Kate, thanks for joining me.

For those loyal listeners out there who don’t know who you are or what you do, perhaps you can share a bit of your story and background.

Jul 04, 202224:12
Episode 112 - (Interview) with Lisa Routel - Marketing Strategy Lead for Verizon

Episode 112 - (Interview) with Lisa Routel - Marketing Strategy Lead for Verizon

Welcome loyal listeners to another episode of The Loyalty Minute, I’m your host Rob Gallo and today I am excited to chat with Lisa Routel. Lisa is the Marketing Strategy Lead for Verizon Up, Verizon’s consumer loyalty program..

Welcome to the show Lisa, thanks for joining me

For those loyal listeners out there who don’t know who you are or what you do, perhaps you can share a bit of your story and background.

Jun 30, 202221:41
Episode 111 - (Interview) With Prashant Fuloria - CEO of Fundbox

Episode 111 - (Interview) With Prashant Fuloria - CEO of Fundbox

Welcome loyal listeners to another episode of The Loyalty Minute, I’m your host Rob Gallo and today I am excited to chat with Prashant Fuloria. Prashant became CEO of Fundbox in 2020, after serving as COO and CPO. He joined Fundbox in 2016 from Yahoo, where he was SVP of Advertising Products. Prashant came to Yahoo through the acquisition of Flurry, then the world’s largest mobile analytics platform, where he was CPO. Before Flurry, he was Senior Product Director at Facebook, responsible for advertising products and monetizing the Facebook platform. Prior to that, Prashant was an early product leader at Google where he built the company’s global billing and payment network and ran all products for the APAC region.

Please welcome to the show Prashant, thanks for joining me

For those loyal listeners out there who don’t know who you are or what you do, perhaps you can share a bit of your story and background.

Jun 27, 202223:03
Episode 110 - (Interview) with Zachary Slingsby - Founder of Human Factor Media

Episode 110 - (Interview) with Zachary Slingsby - Founder of Human Factor Media

Welcome loyal listeners to another episode of The Loyalty Minute, I’m your host Rob Gallo and today I am excited to chat with Zachary Slingsby.  Zack is the founder of Human Factor Media, an award-winning branded content team that encourages brands to make films instead of ads.

Please welcome to the show Zack, thanks for joining me

For those loyal listeners out there who don’t know who you are or what you do, perhaps you can share a bit of your story and background.


Jun 09, 202226:05
Episode 109 - (Interview) with Jonathan Shroyer - Chief Customer Experience Innovation Officer of Arise Virtual Solutions

Episode 109 - (Interview) with Jonathan Shroyer - Chief Customer Experience Innovation Officer of Arise Virtual Solutions

Welcome loyal listeners to another episode of The Loyalty Minute, I’m your host Rob Gallo and today I am excited to chat with Jonathan Shroyer. Jonathan is the Chief Customer Experience Innovation Officer of Arise Virtual Solutions, a customer service outsourcing, and offshoring consulting firm. Arise acquired Officium Labs, a company he co-founded, last November 2021 and is now known as Arise Gaming.

Welcome to the show Jonathan, thanks for joining me…

For those loyal listeners out there who don’t know who you are or what you do, perhaps you can share a bit of your story and background.  

Jun 06, 202224:37
Episode 108 (Interview) with John Nantz - Founder and Strategy Consultant at Redwood Advisors

Episode 108 (Interview) with John Nantz - Founder and Strategy Consultant at Redwood Advisors

Welcome loyal listeners to another episode of The Loyalty Minute, I’m your host Rob Gallo and today I am excited to chat with John Nantz. John is the Founder And Strategy Consultant at Redwood Advisors

Welcome to the show John, thanks for joining me…

For those loyal listeners out there who don’t know who you are or what you do, perhaps you can share a bit of your story and background.

Jun 02, 202222:26
Episode 107 (Interview) with Bobby Gillespie Founder and Principal at Propr Design

Episode 107 (Interview) with Bobby Gillespie Founder and Principal at Propr Design

Welcome loyal listeners to another episode of The Loyalty Minute, I’m your host Rob Gallo and today I am excited to chat with Bobby Gillespie. Bobby is a brand growth consultant, author of the forthcoming book
“Build Your Brand like you Give a Sh*t,” and the founder/principal at Propr Design, a Baltimore-based B2B brand growth agency.

Welcome to the show Bobby, thanks for joining me…

For those loyal listeners out there who don’t know who you are or what you do, perhaps you can share a bit of your story and background.

Bobby created a special page on his sit for The Loyalty Minute listeners, https://proprdesign.com/loyalty-minute/

May 30, 202227:28
Episode 106 (Interview) With Brandon Ehrhardt - Senior Director of Partner Programs at Expedia Group

Episode 106 (Interview) With Brandon Ehrhardt - Senior Director of Partner Programs at Expedia Group

Welcome loyal listeners to another episode of The Loyalty Minute, I’m your host Rob Gallo and today I am excited to chat with Brandon Ehrhardt. Brandon leads Expedia Group’s platform loyalty program that rewards supply partners who provide the best experiences for guests.

Welcome to the show Brandon, thanks for joining me…

For those loyal listeners out there who don’t know who you are or what you do, perhaps you can share a bit of your story and background.

May 26, 202223:09
Episode 105 - (Interview) with Michael Rasile - Affiliate Marketing Coordinator at Caesars Sportsbook

Episode 105 - (Interview) with Michael Rasile - Affiliate Marketing Coordinator at Caesars Sportsbook

Welcome loyal listeners to another episode of The Loyalty Minute, I’m your host Rob Gallo and today I am excited to chat with Michael Rasile (pronounced “Ruhzeel”).  Michael is the Host of “For the Love of Sports” podcast, the author of “Winning in Sports Business”, and the Affiliate Marketing Coordinator at Caesars Sportsbook!

Please welcome to the show Michael, thanks for joining me.

For those loyal listeners out there who don’t know who you are or what you do, perhaps you can share a bit of your story and background...

Apr 19, 202228:49
Episode 104 - (Interview) With Peter Voss - CEO at Aigo.ai

Episode 104 - (Interview) With Peter Voss - CEO at Aigo.ai

Welcome loyal listeners to another episode of The Loyalty Minute, I’m your host Rob Gallo and today I am excited to chat with Peter Voss.  Peter is a pioneer in AI who coined the term 'Artificial General Intelligence', CEO and Chief Scientist at Aigo.ai, currently offering highly intelligent and hyper-personalized Chatbot with a Brain for large enterprise customers.

Welcome to the show Peter, thanks for joining me...

Jan 21, 202236:31
Episode 103 - (Interview) With Paul Rutter - Customer Experience Expert

Episode 103 - (Interview) With Paul Rutter - Customer Experience Expert

Welcome loyal listeners to another episode of The Loyalty Minute, I’m your host Rob Gallo and today I am excited to chat with Paul Rutter.  Paul has been involved in the hospitality/travel/ cruise industry for over 40 years, the last 30 as Cruise Director in charge of onboard activities and entertainment. He is an expert in customer loyalty, employee engagement, repeat business and improving the customer experience. His latest book "You Can't Make This Ship Up" was just released at the end of October. 

Please welcome author, speaker and very average golfer, Paul Rutter.  Thanks for joining me Paul...



Nov 18, 202126:22
Episode 102 - (Interview) with Marc Gutman - Founder of Wildstory

Episode 102 - (Interview) with Marc Gutman - Founder of Wildstory

Welcome loyal listeners to another episode of The Loyalty Minute, I’m your host Rob Gallo and today I am excited to chat with Marc Gutman the founder of Wildstory. From the moment we wake up, to the moment we go to bed, we are influenced by branding. What shirt am I going to wear? What car do I drive? What deodorant to use, beer to drink, and on and on. There’s a lot of noise out there and standing out isn’t easy.

Starting his career in screenwriting with Academy Award winning director Oliver Stone, Marc Gutman blends storytelling, psychology, and design to help brands outmaneuver their competition. An entrepreneur, speaker, and Instagram social media influencer, Marc helps build brands that stand out and get you noticed.

Welcome to the show Marc, thanks for joining me...

Reach out to Marc at goodstuff@wildstory.com

Nov 05, 202137:04
Episode 101 - (Interview) With Ian Bower - Founder of Graphic Rhythm

Episode 101 - (Interview) With Ian Bower - Founder of Graphic Rhythm

Welcome loyal listeners to another episode of The Loyalty Minute, I’m your host Rob Gallo and today I am excited to chat with Ian Bower.  Ian is the founder of Graphic Rhythm. Pivoting from his role as a trained chef to creating a successful and innovative graphic design firm is not easy, but Ian happily took on the challenge. He has developed a passion for helping small businesses build customer confidence and loyalty through strong visual content and he is here to share some valuable information that he has learned along the way.

Welcome to the show Ian, thanks for joining me...

Oct 21, 202124:41
Episode 100 - (Interview) With Michael Epstein - Investor and Principal at PostPilot

Episode 100 - (Interview) With Michael Epstein - Investor and Principal at PostPilot

Welcome loyal listeners to another episode of The Loyalty Minute, I’m your host Rob Gallo and today I am excited to chat with Michael Epstein.  After selling his first company in 2013, Michael has served as CMO of multiple 8 and 9 figure private equity backed online retailers where he successfully utilized direct mail to improve customer loyalty, retention, and profitability. He's now an investor and principal at PostPilot, a platform that allows you to send personalized postcards and handwritten cards automatically and at scale, as easily as you'd create an email campaign.

Welcome to the show Michael, thanks for joining me...

Oct 07, 202124:57
Episode 99 - (Interview) with Meghan Lynch - CEO of Six-Point Creative

Episode 99 - (Interview) with Meghan Lynch - CEO of Six-Point Creative

Welcome loyal listeners to another episode of The Loyalty Minute, I’m your host Rob Gallo and today I am excited to chat with Meghan Lynch.  Meghan is the CEO of Six-Point Creative, a brand strategy agency that helps family businesses double their business without losing their existing customers or values. As part of her mission to help family businesses breakthrough growth plateaus, Meghan has served as an expert advisor to a wide range of food and beverage clients, from fast-casual restaurants to artisan cheese manufacturers. Meghan was named an Enterprising Women of the Year in 2019 and enjoys testing her limits as an endurance runner.

Welcome to the show Meghan, thanks for joining me.

Oct 02, 202127:09
Episode 98 - (Interview) With Ajay Row - Loyalty Program Expert and Entrepreneur

Episode 98 - (Interview) With Ajay Row - Loyalty Program Expert and Entrepreneur

Welcome loyal listeners to another episode of The Loyalty Minute, I’m your host Rob Gallo and today I am excited to chat with Ajay Row.  Ajay has been an entrepreneur, executive and advisor for 35 years, delivering over a hundred CRM, Loyalty and Data-driven marketing programs across some 65 countries globally. He is now working with several start-ups including Loyalty Caravan, LitmusWorld, Loyalie and Pixel.

Welcome to the show Ajay, thanks for joining me.

Sep 30, 202138:01
Episode 97 - (Interview) With Ben Worthen - CEO of Message Lab

Episode 97 - (Interview) With Ben Worthen - CEO of Message Lab

Welcome loyal listeners to another episode of The Loyalty Minute, I’m your host Rob Gallo and today I am excited to chat with Ben Worthen.  Ben is the CEO of Message Lab, an award-winning agency that combines journalism, data and design to create content that resonates with any audience. Having studied how more than 1 million people engage with online content, Ben is the go to expert when it comes to customer engagement and brand storytelling.

Welcome to the show Ben, thanks for joining me...

Sep 27, 202126:20
Episode 96 - (Interview) with John Wickes - Director of National Marketing - Station Casinos

Episode 96 - (Interview) with John Wickes - Director of National Marketing - Station Casinos

Welcome loyal listeners to another episode of The Loyalty Minute, I’m your host Rob Gallo and today I am excited to chat with John Wickes.  John is the Director of National Marketing at Station Casinos and thirty year Hospitality Industry veteran.

Welcome to the show John, thanks for joining me...

Sep 24, 202129:49
Episode 95 - (Interview) with Mark Donnigan - Virtual CMO for Startup Companies

Episode 95 - (Interview) with Mark Donnigan - Virtual CMO for Startup Companies

Welcome loyal listeners to another episode of The Loyalty Minute, I’m your host Rob Gallo and today I am excited to chat with Mark Donnigan.  Mark designs and executes marketing playbooks that produce real business results for early and growth-stage technology and disruptive innovation startup companies. 

Welcome to the show Mark, thanks for joining me.


Sep 05, 202132:10
Episode 94 - (Interview) With Mickie Kennedy - Founder and President of eReleases

Episode 94 - (Interview) With Mickie Kennedy - Founder and President of eReleases

Welcome loyal listeners to another episode of The Loyalty Minute, I’m your host Rob Gallo and today I am excited to chat with Mickie Kennedy.  Mickie is the Founder and President of eReleases, the small business leader for press release distribution, now celebrating 22 years in business. He is an expert at helping small businesses increase their visibility and credibility and he’s here today to share some valuable insights.

Welcome to the show Mickie, thanks for joining me...

Sep 03, 202130:54
Episode 93 - (Interview) With Meredith Kalalher - Small Business Marketing Expert

Episode 93 - (Interview) With Meredith Kalalher - Small Business Marketing Expert

Welcome loyal listeners to another episode of The Loyalty Minute, I’m your host Rob Gallo and today I am excited to chat with Meredith Kalalher.  Meredith runs a boutique agency that helps new and seasoned business owners find the RIGHT people to effectively communicate the value of their offers and move prospects along their customer journey quickly. She helps entrepreneurs develop and implement marketing strategies that optimize for profit and meet their customers where they are with social media advertising, conversion copywriting or the buildout of products on Kajabi.

Thanks for joining me Meredith and welcome to the show...

Sep 01, 202133:18
Episode 92 - (Interview) With Bob Macdonald - CEO Of Bond Brand Loyalty

Episode 92 - (Interview) With Bob Macdonald - CEO Of Bond Brand Loyalty

If you're interesting in customer and brand loyalty at all, this particular episode is a MUST LISTEN!  Bob is an expert on customer and brand loyalty and is working on some very interesting projects in the space coming up in the very near future.  Enjoy!

Aug 27, 202129:50
Episode 91 - (Interview) With Denise Blasevick - CEO of The S3 Agency

Episode 91 - (Interview) With Denise Blasevick - CEO of The S3 Agency

Welcome loyal listeners to another episode of The Loyalty Minute, I’m your host Rob Gallo and today I am excited to chat with Denise Blasevick (BLA-Seh-Vick).  Denise is the CEO of The S3 Agency, a creative agency that specializes in differentiating brands to maximize their power and profitability. The agency’s proprietary Brand Elevation process identifies a brand’s best opportunity for authentic differentiation – and it has brought success to brands from BMW Motorcycles, to the National Kitchen and Bath Association, to Tetley Tea. An inductee in the Advertising Hall of Fame of New Jersey, and the on-air Marketing Makeover Expert for the former MSNBC show, “Your Business”, Denise is here today to help us understand why there is no business case – and no excuse – for boring branding.


Welcome to the show Denise, thanks for joining me...


Aug 20, 202125:04
Episode 90 - (Interview) With Guy Bauer - Founder and Creative Director at Umault

Episode 90 - (Interview) With Guy Bauer - Founder and Creative Director at Umault

Welcome loyal listeners to another episode of The Loyalty Minute, I’m your host Rob Gallo and today I am excited to chat with Guy Bauer.  Guy is the founder and creative director at Umault - a B2B video marketing agency. His agency specializes in helping B2B brands simplify their complex sales message with video. Guy and his team concept, script, and oversee video campaigns that make the complex simple and sexy, transforming ordinary businesses into extraordinary brands. Guy

is the author of Death to the Corporate Video, and his biggest life regret is being a Cincinnati Bengals fan.

Welcome to the show Guy, thanks for joining me...

https://umault.com/loyalty/

Jul 30, 202125:47
Episode 89 - (Interview) With Ryan Condie, Small Business Owner & Podcast Host of Let’s Buy a Business

Episode 89 - (Interview) With Ryan Condie, Small Business Owner & Podcast Host of Let’s Buy a Business

Welcome loyal listeners to another episode of The Loyalty Minute, I’m your host Rob Gallo and today I am excited to chat with Ryan Condie.  Ryan has started 8 businesses, bought 4, and sold 2. He owns a lead generation software company, an FBA business, and is the host of the “Let’s Buy a Business” podcast.

In 2014, he started a candy factory from scratch which can now be found in Sam’s Club, Walgreens, and thousands of other stores.

Ryan also spent 8 years in software sales at several tech unicorns but his passion lies with online businesses and helping sellers achieve life-changing events through their business exits.

Welcome to the show Ryan, thanks for joining me...


Jul 26, 202121:32
Episode 88 - (Interview) With Aaron McLean - Chief Marketing Officer at Stuzo

Episode 88 - (Interview) With Aaron McLean - Chief Marketing Officer at Stuzo

** My apologies for the sound quality on this episode. For some reason instead of my studio mics audio being picked up, the audio was recorded by the internal mic on my computer. 😞

Welcome loyal listeners to another episode of The Loyalty Minute, I’m your host Rob Gallo and today I am excited to chat with Aaron McLean.  Aaron is the Chief Marketing Officer at Stuzo which is a leading loyalty program platform provider.

Welcome to the show Aaron, thanks for joining me...


Jun 28, 202121:55
Episode 87 - (Interview) With Animesh Ghosh - Founder and CEO of KornChain

Episode 87 - (Interview) With Animesh Ghosh - Founder and CEO of KornChain

Welcome loyal listeners to another episode of The Loyalty Minute, I’m your host Rob Gallo and today I am excited to chat with Animesh Ghosh. Animesh is the founder and CEO of KornChain - a global reward points distribution and exchange network on blockchain for the loyalty marketing industry.


Welcome to the show Animesh, thanks for joining me...

Jun 24, 202128:14
Episode 86 - Interview with Ryan Cotes - Director of Digital Services and Partner at Ballantine

Episode 86 - Interview with Ryan Cotes - Director of Digital Services and Partner at Ballantine

Welcome loyal listeners to another episode of The Loyalty Minute, I’m your host Rob Gallo and today I am excited to chat with Ryan Cote. Ryan is the Director of Digital Services and Partner at Ballantine, a third-generation, family-owned direct mail and digital marketing company. He's an expert on everything from lead generation to marketing strategy for small businesses and loves to geek out on technical marketing talk.


Welcome to the show Ryan, thanks for joining me...

Mar 29, 202125:13
Episode 85 (Interview) With Phil Rubin - SVP Strategic Partnerships at Bond Brand Loyalty

Episode 85 (Interview) With Phil Rubin - SVP Strategic Partnerships at Bond Brand Loyalty

Welcome loyal listeners to another episode of The Loyalty Minute, I’m your host Rob Gallo and today I am excited to chat with Phil Rubin.  Phil Founded rDialogue in 2006 and merged with Bond Brand Loyalty in February of this year, now EVP Strategic Partnerships.

Welcome to the show Phil, thanks for joining me.

For those loyal listeners out there who don’t know who you are or what you do, perhaps you can share a bit of your story and background…

Dec 22, 202038:48
Episode 73 - (Interview) With Jamie Russo VP of Loyalty Programs and Customer Engagement For Choice Hotels

Episode 73 - (Interview) With Jamie Russo VP of Loyalty Programs and Customer Engagement For Choice Hotels

Welcome loyal listeners to another episode of The Loyalty Minute, I’m your host Rob Gallo and today I am excited to chat with Jamie Russo VP of Loyalty Programs and Customer Engagement For Choice Hotels.

Welcome to the show Jamie, thanks for joining me.

For those loyal listeners out there who don’t know who you are or what you do, perhaps you can share a bit of your story and background...

Dec 18, 202032:01
Episode 84 - (Interview) with Marc Berman - CEO of The Mallett Group

Episode 84 - (Interview) with Marc Berman - CEO of The Mallett Group

Welcome loyal listeners to another episode of The Loyalty Minute, I’m your host Rob Gallo and today I am excited to chat with Marc Berman, CEO & Managing Director The Mallett Group.  TMG is a 23 year old boutique loyalty and relationship marketing consultancy.

Welcome to the show Marc, thanks for joining me.

For those loyal listeners out there who don’t know who you are or what you do, perhaps you can share a bit of your story and background...

Nov 20, 202029:47
Episode 83 - (Interview) With Ken Cohn - CMO Of CbdMD

Episode 83 - (Interview) With Ken Cohn - CMO Of CbdMD

Welcome loyal listeners to another episode of The Loyalty Minute, I’m your host Rob Gallo and today I am excited to chat with Ken Cohn, Chief Marketing Officer of cbdMD.

Welcome to the show Ken, thanks for joining me.

For those loyal listeners out there who don’t know who you are or what you do, perhaps you can share a bit of your story and background...

Sep 29, 202024:20
Episode 82 - (Interview) With Gunter Phau - Founder and CEO of Stuzo

Episode 82 - (Interview) With Gunter Phau - Founder and CEO of Stuzo

Welcome loyal listeners to another episode of The Loyalty Minute, I’m your host Rob Gallo and today I am excited to chat with Gunter Pfau. Gunter is the founder and CEO at Stuzo, is an entrepreneur, angel investor, and leads Stuzo’s strategic direction along its mission to help retailers transform through digital. Gunter’s vision has guided Stuzo on its path to helping its customers seize the future, from its first customer, Facebook, to Google, Mastercard, Sunoco, Murphy USA, and the long list of Enterprise customers who have engaged Stuzo for its Open Commerce products and managed software services.

Welcome to the show Gunter, thanks for joining me.

For those loyal listeners out there who don’t know who you are or what you do, perhaps you can share a bit of your story and background...

Sep 24, 202027:19
Episode 81 - (Interview) with Kim Freer - CMO of Yoshinoya Japanese Kitchen

Episode 81 - (Interview) with Kim Freer - CMO of Yoshinoya Japanese Kitchen

Welcome loyal listeners to another episode of The Loyalty Minute, I’m your host Rob Gallo and today I am excited to chat with Kim Freer.  Kim is the CMO for Yoshinoya Japanese Kitchen. Hired to up the brand's digital game in 2020, she quickly went to work in fast tracking the development of their digital ecosystem including its loyalty program - Yoshinoya Rewards - and partnerships with third party delivery providers. 

Welcome to the show Kim, thanks for joining me.

For those loyal listeners out there who don’t know who you are or what you do, perhaps you can share a bit of your story and background...


Sep 11, 202023:60
Episode 80 - (Interview) With Danielle Brown the CMO of Points International

Episode 80 - (Interview) With Danielle Brown the CMO of Points International

Welcome loyal listeners to another episode of The Loyalty Minute, I’m your host Rob Gallo and today I am excited to chat with Danielle Brown the Chief Marketing Officer of Points International (Points.com). Danielle is at the helm of Points’ marketing strategy responsible for driving growth through data science and analytics in order to continuously improve brand, partner and performance marketing tactics.

Welcome to the show Danielle, thanks for joining me.

For those loyal listeners out there who don’t know who you are or what you do, perhaps you can share a bit of your story and background...



Aug 27, 202024:24
Episode 79 - (Interview) with Jonathan Silver - CEO of Affinity Solutions

Episode 79 - (Interview) with Jonathan Silver - CEO of Affinity Solutions

Welcome loyal listeners to another episode of The Loyalty Minute, I’m your host Rob Gallo and today I am excited to chat with Jonathan Silver, CEO of Affinity Solutions, a global insights and marketing solutions firm.

Welcome to the show Jonathan, thanks for joining me.

For those loyal listeners out there who don’t know who you are or what you do, perhaps you can share a bit of your story and background...


Aug 21, 202031:15
Episode 78 - (Interview) With Carlos Dunlap-Beard - VP Of Loyalty Solutions At Clarus Commerce

Episode 78 - (Interview) With Carlos Dunlap-Beard - VP Of Loyalty Solutions At Clarus Commerce

Welcome loyal listeners to another episode of The Loyalty Minute, I’m your host Rob Gallo and today I am excited to chat with Carlos Dunlap-Beard.  Carlos currently serves as the VP of Loyalty Solutions at Clarus Commerce. He is a recognized Loyalty Marketing strategist and thought-leader who has been designing, enhancing and implementing loyalty programs for more than 20 years.. 

Welcome to the show Carlos, thanks for joining me.

For those loyal listeners out there who don’t know who you are or what you do, perhaps you can share a bit of your story and background...


Aug 20, 202024:34
Episode 77 (Interview) With Laura Rea Dickey, CEO of Dickey's Barbecue Barbecue Pit

Episode 77 (Interview) With Laura Rea Dickey, CEO of Dickey's Barbecue Barbecue Pit

Welcome loyal listeners to another episode of The Loyalty Minute, I’m your host Rob Gallo and today I am excited to chat with Laura Rea Dickey, CEO of Dickey’s Barbecue Restaurants, Inc and the Ultimate Pit Master.

Welcome to the show Laura Rea, thanks for joining me.

For those loyal listeners out there who don’t know who you are or what you do, perhaps you can share a bit of your story and background…

Jul 28, 202022:04
Episode 76 (Interview) With Adam Fox - Director of Digital Experience for QDOBA Mexican Eats

Episode 76 (Interview) With Adam Fox - Director of Digital Experience for QDOBA Mexican Eats

Welcome loyal listeners to another episode of The Loyalty Minute, I’m your host Rob Gallo and today I am excited to chat with Adam Fox, the Director of Digital Experience @ QDOBA Mexican Eats
Welcome to the show Adam, thanks for joining me.

Jul 20, 202022:59
Episode 75 - (Interview) With CJ Ramirez - SVP of Marketing for Dog Haus

Episode 75 - (Interview) With CJ Ramirez - SVP of Marketing for Dog Haus

Welcome loyal listeners to another episode of The Loyalty Minute, I’m your host Rob Gallo and today I am excited to chat with CJ Ramirez the SVP of Marketing at Dog Haus.

The Haus in Dog Haus is spelled HAUS for those of you who are going to google it right now… C.J. Ramirez plays a vital role in driving brand innovation and the company’s marketing strategy. Since joining the team in 2013, he implemented marketing and branding campaigns that have directly impacted Dog Haus becoming one of the hottest emerging brands in the restaurant industry.

Welcome to the show CJ, thanks for joining me.

Jul 17, 202030:10
Episode 74 - (Interview) With Mark Johnson - CEO & CMO of Loyalty 360

Episode 74 - (Interview) With Mark Johnson - CEO & CMO of Loyalty 360

Welcome loyal listeners to another episode of The Loyalty Minute, I’m your host Rob Gallo and today I am excited to chat with Mark Johnson. Mark is the CEO and CMO of Loyalty 360. Loyalty 360 is THE authority on everything customer loyalty. From loyalty programs to customer engagement, Loyalty 360 is the association in the know.

Welcome to the show Mark, thanks for joining me…

Jul 01, 202025:43
Episode 72 - (Interview) With Prateek Dayal Chief Strategy Officer of Aqilliz

Episode 72 - (Interview) With Prateek Dayal Chief Strategy Officer of Aqilliz

Welcome loyal listeners to another episode of The Loyalty Minute, I’m your host Rob Gallo and today I am excited to chat with Prateek Dayal. Prateek is the Chief Strategy Officer at Aqilliz, a martech solutions provider that seeks to restore trust, transparency, and equitability in a fragmented digital marketing ecosystem. 

Welcome to the show Prateek, thanks for joining me...

Jun 13, 202025:59
Episode 71 – (Interview) With Bram Hechtkopf – CEO of Kobie Marketing
Jun 08, 202040:10
Episode 70 - Sephora Updates Its Beauty Insider Loyalty Program
Jun 05, 202001:38
Episode 69 - (Interview) With Michael Huard, A Content Marketing Manager At Iterable

Episode 69 - (Interview) With Michael Huard, A Content Marketing Manager At Iterable

Welcome loyal listeners to another episode of The Loyalty Minute, I’m your host Rob Gallo and today I am excited to chat with Michael Huard. Michael is a Content Marketing Manager at Iterable, a growth marketing company.

Welcome to the show Michael, thanks for joining me.

For those loyal listeners out there who don’t know who you are or what you do, perhaps you can share a bit of your story and background...

May 21, 202022:10