Sanjiv Mathur's Podcast for Business Owners & Business Leaders
By Sanjiv Mathur
Solid Operations, Solid Value Delivery
If you want to #deliver a great #customer_experience to have #loyal_customers and high #customer_satisfaction, then work on the one thing they care about most. The overall #experience with #order_booking, #quality, #packaging, #shipping, #invoicing and #after_sales - all of the things you do between receiving the order and delivering to them!
If you like this content please revisit. Or you can check out more business podcasts at https://podcast.feedspot.com/indian_business_podcasts/
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#deliver #customer_experience #loyal_customers #customer_satisfaction #experience
#order_booking
#quality
#packaging
#shipping
#invoicing
#after_sales
#support
#service
#entrepreneur
#businessowner
#bni
#tie
#owner
#inwardfocus
#sanjivmathur
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GRAVITAS: Self-Awareness is at the Heart
By far the #1 thing in Executive Presence is Gtavitas - its what convinces others that you are ready to do the next big thing. If you don't have it, and you want to go someplace better in your career, get to work on it as soon a you can!
8 Gravitas enhancing techniques
How you can influence the impressions people make about you
The 3 parts of Executive Presence
5 things you should do to bridge the gap between merit and success
Have you ever wondered why some people with nearly the same qualifications, track record and experience make it to the next level while others don't? There IS a secret sauce. In this podcast, I share 5 ideas. These ideas are the result of extensive work I have done with leaders in some of the top global and regional companies.