Skip to main content
Schulering

Schulering

By Schulering

Schulering Hub is a hospitality professional platform connecting the industry through learning.

Our podcast, Talking Hospitality aims to raise awareness of the people, services and technology supporting the independent hotelier.
Currently playing episode

Episode 64. Christine Malfair | Marketing Wisdom: Strategies for Independent Hotels

SchuleringMay 02, 2024

00:00
42:08
Episode 64. Christine Malfair | Marketing Wisdom: Strategies for Independent Hotels
May 02, 202442:08
Episode 63. Alexander Muir | The Evolution of Hospitality Education

Episode 63. Alexander Muir | The Evolution of Hospitality Education

Welcome back to the Schulering Hub podcast! Today we delve into the world of hospitality education with our esteemed guest, Alexander Muir.

Alexander, a hospitality management teacher with a rich background in the industry, shares insights into his journey and the evolving landscape of hospitality education. From his early experiences in family-owned coffee shops to his tenure with prestigious establishments like The Four Seasons in London, Alexander's passion for hospitality shines through.

In our conversation, we explore the relevance of a hospitality degree in today's dynamic industry. Alexander emphasizes the importance of acquiring both theoretical knowledge and practical skills, highlighting the diverse pathways available for aspiring professionals.

We touch upon the evolving challenges faced by the industry, including the need for innovation and adaptability in the face of technological advancements and changing consumer expectations. Alexander underscores the role of education in preparing students for these challenges, advocating for a blend of traditional and hybrid learning models to meet diverse needs.

The discussion also delves into the future of hospitality education, with a focus on personalized learning experiences and industry collaboration. Alexander envisions a curriculum that equips students with essential skills in sustainability, technology, and staffing management, ensuring they are well-prepared for the demands of tomorrow's hospitality landscape.


And before we start enjoy our quest about Happiness in Hospitalith with Nah-Dja Tien. In this episode we discussed how hotteliers can use customers' feedback to help to grow employees' skills.

🔗 Connect with Alexander Muir And Nah-Dja Tien on LinkedIn for further insights: Alexander Nah-Dja

Until next time, this is Mauricio signing off. Stay curious, stay inspired, and keep exploring the world of hospitality with us on Schulering Hub!

Apr 27, 202430:35
Episode 62. Waël Mashini | Telling Stories through Hotel Design

Episode 62. Waël Mashini | Telling Stories through Hotel Design

At the core of human civilization lies the art of storytelling—a unifying force that connects us all. But what if we told you that the design of a hotel is more than just aesthetics? It's a powerful form of storytelling in its own right, weaving a narrative that captivates and inspires its guests.

In our latest conversation with Wäel Mashini, the visionary founder of Mashini Design, a consultancy that specializes in creating innovative hospitality environments through a disruptive design approach, we delved into the crucial role of storytelling in hotel design. We also discussed the opportunities and challenges of building more sustainably and the future of hotel business models that cater to highly personalized experiences.

Prior to this engaging chat, Mauricio once again invited Nah-Dja Tien on the Quest for Happiness in hospitality. They explored the world of delivering exceptional guest experiences and how to effectively motivate hotel teams to achieve this goal.

Connect with the guests via linkedin:
Nah-Dja Tien
Waël Mashini


#schulering #hospitality #design #hospitalityindustry
Apr 19, 202444:06
Episode 61. Ben Peterson | Unveiling Africa's Tourism Potential

Episode 61. Ben Peterson | Unveiling Africa's Tourism Potential

In this episode me, Mauricio Schuler, on the latest episode of the Schulering Hub podcast as I sit down with the visionary mind behind Purple Elephant Ventures, Ben Peterson, straight from Nairobi!


But before delving into the main segment of the podcast, we engage in a conversation with Nah-Dja Tien regarding fostering confidence among teams and leaders in the hospitality industry. Then we delve into Ben's journey from Canada to Kenya, his deep-rooted passion for African tourism, and the innovative solutions his venture studio is crafting to revolutionize the industry.

From content marketing to supply chain optimization, Ben's ventures are tackling challenges head-on, paving the way for a more sustainable and inclusive tourism landscape in Africa.

But that's not all! We explore the future of African tourism, from untapped hotspots to the rise of domestic travel, and how YOU can get involved.

Connect with Ben via linkedin:

https://www.linkedin.com/in/benjamindavidpeterson/


Apr 11, 202444:39
Episode 60. Eduardo Alcalde | The Art of Hospitality Leadership

Episode 60. Eduardo Alcalde | The Art of Hospitality Leadership

And there you have it, the 60th episode! Thank you for being with us! Today we share a captivating conversation between with our host Mauricio Schuler and Eduardo Alcalde on the Schulering Hup Podcast. But before in the first part of the podcast together with Nah-Dja Tien we underscore the indispensable role of innovation and creativity in cultivating happiness in hospitality industry. As we delve into conversation, we narrate a story of ingenuity, showcasing a human-centered design approach through lavish beds and round-the-clock breakfast offerings, fostering a culture of sheer delight. Nah-Dja Tien, emphasizes that creativity transcends intelligence, highlighting the importance of a playful mindset in tackling challenges. In today's technologically-driven landscape, blending creativity with innovation opens up endless avenues for redefining revenue streams. Encouraging innovation and creativity training, alongside fostering technological literacy, promises to usher in a new era of hospitality excellence. As traditional practices evolve to embrace innovation, the industry's horizon brims with promise. Let's champion creativity and embrace the transformative power of innovation. Following the podcast we are coming to the main part. Where we delved deep into Eduardo's illustrious career in the hospitality industry, from his early days at the Swiss school in Mexico City to his experiences managing renowned hotels and resorts across the globe.

Eduardo shared valuable insights on leadership, emphasizing the importance of empathy, adaptability, and clear communication when leading multicultural teams. He highlighted the challenges faced during the pandemic, including the difficult task of letting go of employees, but also the resilience and strength required to navigate through such crises.

Their discussion also touched upon the evolving landscape of the hospitality industry, particularly in attracting and retaining talent from the new generation. Eduardo emphasized the need for flexibility in hiring and training approaches, recognizing the changing motivations and aspirations of today's workforce.

Overall, it was a thought-provoking conversation that shed light on the intricacies of leadership in hospitality and the importance of continuous learning and adaptation in the face of challenges. Stay tuned for more insightful episodes on the Schulering Hup Podcast!

Connect with Eduardo via linkedin:

https://www.linkedin.com/in/eduardo-alcalde-cancun/

Apr 04, 202458:09
Episode 59. Javier Jimenez | Wasteless Hospitality. Building Sustainable Business Models.

Episode 59. Javier Jimenez | Wasteless Hospitality. Building Sustainable Business Models.

Exciting insights on sustainability and entrepreneurship in hospitality emerged in today's episode of the Schulering Hub podcast! Joined by Javier Jimenez, a UNWTO startup challenge finalist representing EffiWaste, we delved into the journey of building a sustainable startup. From addressing food waste to fostering circular economies, Javier's passion illuminated the path toward a greener future. But before that in the initial segment of today's podcast, Nah-Dja Tien and Mauricio Schuler explored the crucial significance of mentorship within the hospitality industry. Reflecting on diverse experiences, from harsh management styles to nurturing mentorship, we explored its transformative impact. Highlighting the need for mentorship early in one's career, we discussed how mentorship transcends professional boundaries, even emerging from client relationships. Moreover, we uncovered innovative mentorship programs like Otolo in the UK. Ultimately, mentorship fosters growth, shaping not just careers but also personal philosophies. As we express gratitude to past mentors, we anticipate future opportunities to learn and guide.

Exploring the intersection of innovation and environmental consciousness, Javier shared the genesis of EffiWaste, driven by a desire to bridge sustainability with business solutions. With a focus on practical, accessible tools, EffiWaste offers hotels and restaurants a comprehensive approach to waste management, coupling technology with hands-on training.

As we navigated discussions on the challenges and triumphs of sustainability startups, Javier underscored the pivotal role of education and collaboration. Emphasizing the imperative for businesses to prioritize sustainability as a non-negotiable aspect of their operations, Javier's insights resonated deeply with the evolving landscape of responsible entrepreneurship.

From envisioning a future where businesses seamlessly integrate sustainability into their DNA to the practical steps needed for impactful change, Javier's wisdom offered a beacon of inspiration for listeners. Whether it's reducing food waste or nurturing a more eco-conscious workforce, EffiWaste's journey exemplifies the power of innovation in shaping a more sustainable tomorrow.

Connect with Javier and explore EffiWaste's transformative solutions on their website (effiwaste.com) or via LinkedIn. Join the movement towards sustainability, one step at a time! Thanks to Javier for a truly enlightening conversation. Stay tuned for more episodes as we continue to explore the nexus of sustainability and entrepreneurship in the hospitality industry. Let's build a greener future, together!


You can connect to Javier via Linkedin:

https://www.linkedin.com/in/javierjimenezrod/

Mar 28, 202441:04
Episode 58. Claire Crowell | Cultivating Supportive Communities in Hospitality

Episode 58. Claire Crowell | Cultivating Supportive Communities in Hospitality

Join us in the latest episode of our podcast, where we dive deep into the world of hospitality with the incredible Claire Crowell, founder and CEO of Hattie Jane's Creamery and the visionary mind behind Out of the Weeds Collective, a thriving online community for restaurant operators.


In the first part we also talked with Nah-Dja Tien about Work-Life Balance in Hospitality.

In hospitality, achieving work-life balance is pivotal yet complex. Nah-Dja emphasized creating supportive workplaces while valuing personal well-being. The discussion highlighted the evolving industry dialogue, destigmatizing work-life conversations. It's a journey of empathy, understanding, and growth, vital for hospitality's flourishing. Let's continue this dialogue, striving for harmony in both work and life.

Later we are coming back to engaging conversation with Claire, she shares her inspiring journey from growing up in a family business to becoming a successful entrepreneur. She discusses the challenges and triumphs she faced, including navigating through the pandemic and transitioning her focus to her ice cream business.

We explore the importance of community in the hospitality industry, both in-person and digitally, and how connecting with like-minded individuals can be a game-changer. Claire's insights on building a supportive culture and fostering growth within the industry are invaluable for anyone striving for success in the world of hospitality.

Tune in to learn more about Claire's journey, her innovative approach to business, and how you can get involved in the Out of the Weeds Collective community. Don't miss out on this enlightening conversation that's sure to leave you inspired and motivated!


Connect to Claire via Linkedin:

https://www.linkedin.com/in/claire-crowell/





Mar 21, 202437:31
Episode 57. Nick Saaf | Passion, Progress, and Personalized Service
Mar 14, 202442:02
Episode 56. Akshay Dekate | Navigating the Future of Guest Experiences

Episode 56. Akshay Dekate | Navigating the Future of Guest Experiences

In the first part of this episode we discovered the essence of happiness in hospitality with Nah-Dja Tien! From embracing a hospitality-crazy mindset to fostering positivity, we explored creating joyous work environments. It's about serving with heart and ensuring everyone feels valued and safe. Recognizing diverse interpretations of happiness, we discussed overcoming hurdles to ensure fulfillment at work. As for the main part of the episode of "Talking Hospitality," we hosted Akshay Dekate, the Co-founder of Quoality, a cutting-edge guest experience platform transforming the hospitality industry in India. Akshay shared insights into how Quoality automates guest-facing operations, enhancing conversations, engagement, reviews, upsells, payments, and check-in/out activities. Akshay's journey into hospitality tech began with a personal experience during his frequent travels. He noticed a gap in guest experience technology and sought to bridge it. Quoality, founded just a year and a half ago, focuses on streamlining guest interactions and empowering hoteliers to provide consistent, exceptional experiences. The conversation delved into the evolution of hospitality technology over the past five years, highlighting the shift towards cloud migration and the emergence of tech-savvy hoteliers. Akshay emphasized the importance of integrating technology seamlessly into hotel operations, overcoming challenges such as fragmented PMS integrations and staff apprehension. Quoality's innovative approach includes sentiment analysis, enabling hoteliers to anticipate and address guest needs in real-time, ultimately driving guest satisfaction and loyalty. Akshay emphasized the simplicity and effectiveness of Quoality's solution, leveraging data to enhance guest experiences without overwhelming hotel staff. As the hospitality industry embraces digital transformation, Quoality stands out with its holistic approach to guest experience automation. Akshay's passion for improving guest interactions and empowering hoteliers reflects in Quoality's commitment to innovation and customer success.

Connect with Akshay via linkedin

Mar 07, 202437:59
Episode 55. Nah-Dja Tien and Vladka Vlaskova | Emotional Intelligence in Hospitality

Episode 55. Nah-Dja Tien and Vladka Vlaskova | Emotional Intelligence in Hospitality

Today's topic of Schulering Hub Podcast dives deep into the heart of hospitality, exploring the intersection of emotional intelligence and leadership in this dynamic industry. Our guests, Vladka Vlaskova and Nah-Dja Tien, bring a wealth of experience and wisdom to the table, shedding light on the importance of emotional intelligence in the hospitality sector.

Vladka Vlaskova, a seasoned hospitality professional turned certified life coach, emphasizes the significance of recognizing, understanding, and managing emotions both personally and professionally. She eloquently discusses how emotional intelligence is not just a soft skill but a vital life skill, essential for navigating the complexities of human interaction in hospitality.

Nah-Dja Tien, a hospitality enthusiast and former GM of multiple iconic hotels, shares his journey of infusing emotions into his business model. He emphasizes the power of emotional connection in delivering exceptional guest experiences and fostering a positive work environment for his team.

Together, they explore the fundamentals of emotional intelligence, offering practical insights and actionable steps for leaders to cultivate a mentally healthy workplace. From self-awareness to empathetic leadership, their dialogue underscores the transformative impact of emotional intelligence on individual well-being and organizational success.

Join us on this enlightening journey as we uncover the keys to happiness in hospitality, one heartfelt conversation at a time. Let's continue to learn, grow, and uplift each other in our pursuit of excellence.

Thank you, Vladka and Nah-Dja, for your invaluable insights and candid reflections. Stay tuned for more enriching conversations on the Schulering Hub podcast!

Feb 29, 202439:19
Episode 54. Alex Munford | Perspectives on Work-Life Harmony in Hospitality

Episode 54. Alex Munford | Perspectives on Work-Life Harmony in Hospitality

In this podcast episode, Mauricio Schuhler engages in a conversation with Alex Munford, a food and beverage manager in the UK. The discussion revolves around the challenges and dynamics of the hospitality industry, with a focus on work-life balance, career journeys, and the future of the field.

Alex shares insights into his unconventional entry into the food and beverage sector, emphasizing the importance of adapting and finding passion in one's work. They delve into the evolving landscape of the industry, predicting a shift towards greater automation and technology, paralleling trends in the hotel sector.

The conversation also explores Alex's current projects aimed at providing support and resources for hospitality managers, addressing recruitment, training, and retention challenges. Mauricio and Alex emphasize the significance of open communication, purpose-driven work, and the pursuit of a balanced mindset for happiness and success in the ever-changing hospitality world.

Connect to Alex via Linkedin:

https://www.linkedin.com/in/the-hospitality-folks/


Feb 22, 202429:02
Episode 53. Niki Vinogradoff | Mindful Leadership in Hospitality

Episode 53. Niki Vinogradoff | Mindful Leadership in Hospitality

Niki Vinogradoff, a mindfulness coach with a background in hospitality, discusses the importance of mindfulness in navigating the challenges of the industry. Drawing from over 15 years of meditation experience and a neuroscience-based approach, Niki emphasizes the significance of finding meaning, clarity, and control in our daily lives. He highlights the impact of stress on individuals in the hospitality sector and offers insights into how mindfulness practices can enhance performance, creativity, and overall well-being.

Through his work with clients, Niki focuses on helping them connect with their life's purpose, set clear goals, and cultivate positive habits to manage stress effectively. He acknowledges the toxic culture prevalent in some hospitality environments but emphasizes the power of mindfulness in fostering resilience and creating a more supportive workplace culture. Niki envisions a future where mindfulness is as integral to mental health as exercise is to physical health, and he encourages individuals to explore mindfulness as a tool for personal growth and happiness.

With his compassionate and insightful approach, Niki inspires others to embrace mindfulness as a path to greater fulfillment and well-being in both personal and professional spheres.


You can connect with Niki on LinkedIn to learn more about mindfulness and how they can integrate it into their lives:

https://www.linkedin.com/in/niki-vinogradoff-553179125/

Feb 15, 202433:38
Episode 52. Networking Webinar: Innovative Learning Paths in Hospitality

Episode 52. Networking Webinar: Innovative Learning Paths in Hospitality

Introducing our special episode featuring Nah-Dja Tien and Szilvia Olah, esteemed speakers from the second Schulering webinar and previous guests on our podcasts.

Nah-Dja Tien shares profound insights from his illustrious hospitality journey. From his inception at Disneyland Paris to pioneering successful hotel ventures, he embodies a profound grasp of operational excellence and team synergy. Prioritizing employee satisfaction, he cultivates exceptional guest experiences, reflected in top ratings on platforms like TripAdvisor and booking.com. Through innovative strategies, such as centralizing training resources, Nah-Dja drives streamlined operations and substantial revenue growth. With an unwavering commitment to elevating hospitality standards, he nurtures a culture of happiness and professional development.

Szilvia Olah imparts wisdom from her extensive 19-year hospitality career, spanning London, China, and the Middle East. Spearheading the opening of eleven hotels and overseeing talent development for over 40,000 employees, she exemplifies unparalleled expertise. Transitioning from operational roles to talent management, Szilvia prioritizes employee well-being and learning initiatives. Currently, she champions the transformation of L&D in the industry, emphasizing employee experience rooted in hospitality principles. Through strategic restructuring and empowering managers to foster independent learning cultures, Szilvia spearheads collective elevation of industry standards.

Share your thoughts and insights with us!

Feb 08, 202453:38
Episode 51. The Most Engaged Episode. Claudia Bogensperger: Journey towards Regenerative Tourism

Episode 51. The Most Engaged Episode. Claudia Bogensperger: Journey towards Regenerative Tourism

In this episode of the "Talking Hospitality" podcast, Claudia Bogensperger from Green Key Foundation discusses the journey towards sustainable tourism and its impact on the industry. Green Key, founded in 1994 by the Danish Hotel and Tourism Association, and now run by the Foundation For Environmental Education focuses on promoting sustainability within the hospitality sector. They provide a certification process that empowers establishments to adopt sustainable practices, spanning energy, waste, water management, and more. Notably, their approach emphasizes collaboration and education, engaging establishments worldwide to track their environmental and social impact. Challenges in different regions vary, with issues ranging from waste management to product sourcing. Claudia emphasizes the need for data reporting and anticipates future legislation to mandate proof of sustainability efforts, both environmentally and socially. Connect with Claudia via Linkedin: https://www.linkedin.com/in/claudia-bogensperger-9bba05a7/ Find more information about Green Key via website (greenkey.global) and join the movement towards a more sustainable and responsible hospitality industry. #schulering #sustainability #greenkey


Feb 01, 202422:33
Episode 50. Editor's Pick. Dylan Beaumont: Building Staff Engamement in Hospitality

Episode 50. Editor's Pick. Dylan Beaumont: Building Staff Engamement in Hospitality

Welcome to the Schulering HUB Podcast, where we bring you exclusive conversations with trailblazers and industry experts. Today, we're excited to share our latest episode featuring a candid interview with Dylan Beaumont, the esteemed General Manager of the Fairfield Inn & Suites by Marriott in Eugene, Oregon. As a devoted leader in hospitality, Dylan's dedication to his employer, employees, and guests has earned him a stellar reputation in the industry.


In this intriguing conversation, we'll explore Dylan's career trajectory, his management philosophy, and his passion for continuous learning and knowledge-sharing in the world of hospitality. Tune in as we reveal the wisdom and experiences that have shaped his journey, and learn how Dylan is using his expertise to mentor and inspire the next generation of leaders.


Don't miss out on this incredible opportunity to gain insights from the man who's elevating the guest experience at the Fairfield Inn & Suites by Marriott in Eugene. Listen now on Spotify, and be sure to subscribe to the Schulering HUB Podcast for more exclusive content.



Jan 25, 202433:59
Episode 49. Recap of the most popular episodes of 2023. Ondrej Molina: Cooking Up a Sustainable Future.
Jan 20, 202420:55
Episode 48. Robert Recupero | Moomenti: Curating your Luxury Moments

Episode 48. Robert Recupero | Moomenti: Curating your Luxury Moments

Join us on the Schulering Hub podcast for an insightful conversation with Robert Recupero, founder of Moomenti, where innovation in luxury hospitality takes center stage. Delve into Robert's transition from banking to entrepreneurship, the birth of Moomenti, and its mission to transform luxury hotel experiences. Discover how Moomenti's unique approach caters to non-guests seeking curated luxury, and its future vision in the evolving hospitality landscape. Tune in for this engaging exploration of luxury, innovation, and entrepreneurship. We invite you to listen, engage with our content, and share your thoughts by rating us. Your feedback is invaluable!

Dec 28, 202332:04
Episode 47. Nah-Dja Tien | Hospitality Unboxed: Service, Smiles, Success.

Episode 47. Nah-Dja Tien | Hospitality Unboxed: Service, Smiles, Success.

Join us in our latest "Schulering Hub" podcast episode, "Talking Hospitality", where host Mauricio Schüler engages in an insightful conversation with Naj-Dja Tien, known for turning his properties into top-rated hotels on TripAdvisor. Delve into Tien's 30-year journey in the hospitality industry, uncovering his unique approach to hotel management, staff happiness, and customer service excellence. Discover the challenges and future predictions for the industry, especially in the post-COVID era. Tune in for this compelling dialogue that's a must-listen for hospitality enthusiasts.

Don't forget to listen, engage, and rate us – your feedback is invaluable!

Dec 21, 202321:19
Episode 46. Paula Carreirão | Insights and Innovations with Cloudbeds

Episode 46. Paula Carreirão | Insights and Innovations with Cloudbeds

Join us on 'Talking Hospitality,' a Schulering HUB podcast, where host Mauricio Schüler engages with Paula Carreirão, a recognized hospitality influencer and CloudBeds content specialist. Dive into an insightful conversation about Paula's career journey, CloudBeds' innovative approach to the hospitality industry, and the transformative role of technology in enhancing guest experiences.

Discover how CloudBeds' solutions address common industry challenges and the future potential of AI in hospitality. Tune in for valuable insights and real-world examples. Your engagement matters to us – listen, enjoy, and don't forget to rate our podcast!



Dec 14, 202342:10
Episode 45. Insights from a Hotel Industry Veteran
Dec 07, 202325:41
Episode 44. Hotel Marketing Force Awakens with Jedi Don Barnett

Episode 44. Hotel Marketing Force Awakens with Jedi Don Barnett

Join host Mauricio Schüler on the "Schulering Hub" podcast's latest episode, "Talking hospitality," featuring hotel marketing Jedi Don Barnett. Dive into the intricacies of hotel marketing, the power of social media, and the unique story of London House Chicago. Don shares invaluable insights from his 20+ years in hospitality, emphasizing the importance of brand storytelling and community engagement. Tune in to this enlightening conversation, perfect for industry professionals and enthusiasts alike.


Listen now, and don't forget to engage with us and rate the episode—we value your thoughts and feedback!

Connect to Don via Linkedin:

https://www.linkedin.com/in/donbarnett74/


Nov 30, 202331:32
Episode 43. Soccer Balls & Hotel Halls with Brian Barden
Nov 23, 202323:08
Episode 42. Talking Hotel Data - The Currency of the 21st Century
Nov 16, 202331:52
Episode 41. Check-ins and Copywriting with Maria Navarro

Episode 41. Check-ins and Copywriting with Maria Navarro

Join host Mauricio Schüler on the Schulering Hub podcast's latest episode, "Talking Hospitality," featuring Maria Navarro, a seasoned hospitality professional turned copywriter.

Dive into Maria's journey from hotel service to crafting stories that resonate with the heart of the industry. Discover her unique insights into the power of human connection in hospitality and learn valuable copywriting tips.

Tune in to this engaging conversation that bridges passion and profession. We invite you to listen, share your thoughts, and rate us — your engagement helps shape our content!

Connect with Maria via Linkedin:

https://www.linkedin.com/in/mariawriting/


#schulering #hospitality #copywriting


Nov 09, 202316:12
Episode 40. Crafting a luxurious resort with Jan Šulc
Nov 02, 202327:30
 Episode 39. Unlocking the Future of Hospitality

Episode 39. Unlocking the Future of Hospitality

Are you ready for a mind-bending journey through the future of the hotel industry? Check out this enlightening podcast where Adam Mogelonsky shares invaluable insights on hospitality, wellness, employee engagement, and NFTs in loyalty programs.

We've previously shared this episode in four segments, and we've recognized the value of transforming this engaging discussion into a standalone full-length podcast. Adam highlights the importance of embracing wellness to stay competitive in the hotel industry. Your guests are seeking more than just a comfortable bed; they want an experience that enriches their lives. By incorporating wellness offerings, you can create memorable stays that foster loyalty.

We also discussed that employee wellness is the foundation of guest satisfaction. Happy and motivated staff are essential to delivering exceptional service. Discover how a strong employee wellness program can transform your hotel's culture and boost productivity.

We explored how to extend the concept of loyalty beyond traditional programs. With the integration of NFTs (Non-Fungible Tokens), you can take your loyalty program to the next level. Adam demystifies NFTs and explains how they can revolutionize the hotel industry by enabling guests to resell loyalty benefits. NFTs are set to create a whole new economy in the hotel industry. Not only can they help guests resell their loyalty benefits, but they also empower smaller hotels to compete with larger chains in the loyalty space.


🚀 Get ready to reshape your approach to hospitality, attract and retain guests, and empower your employees. Listen to the full podcast and explore a world of opportunities in the hotel industry.


#Hospitality #Wellness #Loyalty #EmployeeEngagement #NFTs #FutureOfHospitality #Podcast #HotelIndustry #Innovation #schulering

Oct 26, 202301:00:42
Episode 38 The Role of Social Media in Modern Hospitality
Oct 19, 202326:22
Episode 37. Connecting Wellness, Learning and Leadership
Oct 12, 202325:30
Episode 36. Sustainability in Hospitality: A Recap

Episode 36. Sustainability in Hospitality: A Recap

In this podcast episode, Mauricio Schuler a founder of Schulering, recaps our sustainability-themed episodes and highlights the importance of sustainability in the hospitality industry.

The podcast also introduces two startups from Dubai focused on reducing food waste through AI and composting. Additionally, there are some tips for hotels and businesses to embark on their sustainability journey, including partnering with organizations like Greenkey International and adopting eco-friendly practices. Mauricio suggests innovative ideas like "Hotel for Trees" and recommends climate executive coaching for leadership development in sustainable initiatives. The episode emphasizes the hospitality industry's potential to drive positive environmental change and encourages listeners to get involved in sustainability efforts.

Feel free to share your ideas and thought on this episode.


You can reach Mauricio via Linkedin:

https://www.linkedin.com/in/mschulering-connectinghospitality/

Oct 05, 202313:36
Episode 35. Web 3: Hospitality’s Digital Horizon Explored

Episode 35. Web 3: Hospitality’s Digital Horizon Explored

In this enlightening episode of "Talking Hospitality by the Schulering HUB," host Mauricio Schüler sits down with tech connector Simone Puorto to delve deep into the transformative world of Web 3 and its implications for the travel and hospitality industry. Simone, bridging the gap between traditional and emerging technologies, sheds light on the evolution of the internet from its early days to the decentralized future of Web 3. They discuss the missed technological opportunities of the past and how the hospitality sector, often caught in its operational whirlwind, can harness the power of decentralization. From the potential of blockchain in ticket sales to the democratization of online travel agencies, this conversation offers a glimpse into a future where businesses have more control, and consumers enjoy a more transparent, equitable digital landscape.
Tune in to understand why Web 3 might just be the game-changer the industry needs, and how hotels can position themselves at the forefront of this digital revolution.
Don't miss this deep dive into the nexus of technology and hospitality!



Sep 28, 202337:07
Episode 34. Prioritizing People in the Hotel Business

Episode 34. Prioritizing People in the Hotel Business

In this episode of Talking Hospitality, we discussed the importance of HR and staff training in the hospitality industry with guest Diana Soprana, founder and owner of HR companies in several countries. Diana emphasizes the significance of values like integrity, honesty, and people, and highlights the need to prioritize the well-being and development of employees. We also discussed the challenges the industry faces, such as a shortage of workforce, changing guest expectations, and the importance of technology.

Hoteliers should focus on small gestures to make guests feel special and build loyalty. Diana believes that while roles and processes may change, human connection will always be a vital part of hospitality. And it is very important adapting to industry changes while maintaining a human-centric approach to hospitality. Connect to Diana via Linkedin:

https://www.linkedin.com/in/diana-blazaitiene/


Sep 21, 202325:31
Episode 33. Creating Luxury through Personal Touch
Sep 14, 202317:38
Episode 32. Revolutionizing Hospitality with Hotel Buddy

Episode 32. Revolutionizing Hospitality with Hotel Buddy

Welcome to the "Talking Hospitality'' podcast! In this episode, we're diving into the future of hotel hospitality. Our guest, Kadi Saadlo from Hotel Buddy, introduces a game-changing solution for a smoother check-in process and enhanced guest experiences.

Kadi's journey into the hospitality world began unexpectedly when she applied for a job at a five-star hotel in Tallinn as a university student. Her passion for making guests happy led to a remarkable career. However, the pandemic changed the course of her life, and she became involved with Hotel Buddy.

Hotel Buddy offers a web-based platform that revolutionizes hotel stays. It streamlines check-ins, allows for room upgrades, and offers additional services. Kadi believes the future of hotels is digital, and adopting technology can significantly improve efficiency and guest satisfaction.

To discover how Hotel Buddy is reshaping the industry and to get a glimpse into the future of hospitality, tune in to this enlightening episode. Join us on the journey of innovation and reimagine the hotel experience. Listen and make your own assumptions about the possibilities it holds!


Connect to Kadi via Linkedin:

https://www.linkedin.com/in/kadisaadlo/


Find more about Hotel Buddy here:

https://www.hotelbuddy.eu/

#schulering #hospitality #hospitalityindustry

Sep 07, 202329:09
Episode 31. Exploring the Virtual Reality Frontier in Hospitality

Episode 31. Exploring the Virtual Reality Frontier in Hospitality

Step into the captivating world of "The Schulering Hub Talking Hospitality" podcast, where we invite you to embark on a thought-provoking journey into the future of hospitality. In a recent episode, host Maurício Schuler engaged in a fascinating conversation with Marco Antonio Lueg, a visionary in the field of Virtual Reality (VR) and its game-changing potential for the hospitality industry.

Marco's journey, from growing up in a hotel in Argentina to becoming a digital marketing expert and tour guide in Prague, forms the backdrop of our exploration. Imagine a tour where history comes to life, thanks to VR. Lueg's innovative project, "VR Guide Me," does just that. Picture yourself donning VR headsets and witnessing historical moments in the heart of Prague. It's a journey that transcends generations, making history tangible for all.

But how does VR fit into the hospitality landscape? Envision a hotelier at an industry event, offering potential guests a virtual tour of their property through VR headsets. Instead of static brochures, guests can virtually explore lavish rooms, lounge by the pool, and discover nearby attractions—all while standing on the event floor.

You might be wondering if VR can truly replicate the essence of genuine hospitality. It's a valid question, and it's the very question we want you to explore. Listen to our podcast episode to dive deeper into this exciting conversation. Join us in pondering the future of hospitality, where innovation meets tradition, and where the possibilities are limited only by your imagination. Your insights and imagination are the keys to shaping the future. Tune in and let your own conclusions guide you on this thrilling adventure.


Connect to Marco via Linkedin:https://www.linkedin.com/in/marcolueg/

Find more about the Virtual Arena here:

https://virtualarena.tech/


#hospitality #schulering #ai #virtualreality


Aug 31, 202325:31
Episode 30. Elevating Guest Experiences
Aug 24, 202327:42
Episode 29. Cooking Up a Sustainable Future
Aug 17, 202320:15
Episode 28. Journey towards Regenerative Tourism
Aug 10, 202322:03
Episode 27. Networking Webinar: Building Relationships in the AI Age
Aug 03, 202301:01:08
Episode 26. Walking the Sustainability Talk

Episode 26. Walking the Sustainability Talk

In this episode of the "Talking Hospitality" podcast, we had an interesting chat with Tomaš Nesvorný, the General Manager of the greenest Hotel in Prague, called Botanique Hotel Prague. Tomaš shares the story behind the hotel's transformation from a city center conventional property to a sustainable and nature-inspired boutique hotel. The hotel's journey towards sustainability involves finding eco-friendly solutions, such as eliminating plastic straws, implementing waste separation, and exploring rooftop beekeeping. Team mindset plays an important role in successfully implementing sustainability initiatives. The hotel's efforts have proven to be effective both in terms of brand differentiation and revenue generation. We all shall join this sustainable journey. Let's get inspired by a great example of the Botanique Hotel and expand their concept to multiple locations worldwide. For more details and updates, visit the hotel's website, hotelbotanic.com. Connect to Tomas via Linkedin: https://www.linkedin.com/in/tomasnesvorny/


Jul 27, 202317:15
Episode 25. Personalized Learning Experiences and Longevity Innovations

Episode 25. Personalized Learning Experiences and Longevity Innovations

In this episode of the Schulering Hub podcast, we talk to Vladislav Severa, an expert in learning and development. We discussed LearnerOn, a personalized Learning Experience Platform that focuses on the user. Unlike traditional learning management systems, LearnerOn utilizes data science and AI to provide individualized learning experiences. It incorporates recommender systems and social elements for corporate learning.


We also discussed Longevity Tech Fund, a venture capital fund investing in companies that aim to extend healthy lifespans. These investments include biotech companies developing preventive medicine and innovations for combating diseases. The fund also supports the delivery of these inventions to consumers through initiatives like Healthy Lingerbetic Clinics and Healthy Lingerbetic Cafe. The convergence of longevity and hospitality highlights opportunities for future collaboration.

Find more about LearnOn here:

https://learneron.net/


Connect to Vladislav via Linkedin:

https://www.linkedin.com/in/vladislavsevera/

Jul 20, 202316:47
Episode 24. Connecting Values and Success

Episode 24. Connecting Values and Success

Today we talked to Veronica Guguyan from SpinIdeas and about a human-centric approach to marketing and its relevance in the hospitality industry. Veronica explains how Spin Ideas aligns its work with its core principles. SpinIdeas aims to connect with audiences on a deeper level, by understanding clients' values and creating tailored strategies,

Nowadays it's very important to move away from conventional tactics like discounts and scarcity. Instead, businesses should focus on offering what people truly want and need. This approach helps create a niche and fosters a supportive community.

SpinIdeas supports hoteliers and restaurants by simplifying processes, providing strategic guidance, and offering assistance with marketing activities.


Check more about Veronica and her business here:

https://spinideas.nl/ https://www.linkedin.com/in/veronica-guguian/

Jul 13, 202316:05
Episode 23. Longevity Revolution and hospitality

Episode 23. Longevity Revolution and hospitality

In this episode of the podcast Talking Hospitality, we talked to Viktor Holy from the health and longevity industry. Concept of longevity aims to bring aging under medical control and extend the period of vitality. The field is still in its early stages, with numerous opportunities for growth and development. Viktor tells us about the Longevity Tech Fund, one of the largest funds dedicated to the longevity sector, which has invested in promising startups. The longevity economy is projected to reach 27 trillion U.S. dollars by 2026. This is a very interesting topic to hoteliers, because hotels can play a big role in promoting longevity through specialized programs for guests.

We discussed Health and Longevity Cafe, which aims to optimize health through a personalized approach and plans to expand its business model globally. The cafe targets both individual customers and companies interested in longevity programs.


Listen and find out more about the longevity with Schulering.


Find more about longevity cafe here:

https://www.healthylongevity.cafe/en/home


Follow Viktor in Linkedin:

https://www.linkedin.com/in/viktor-holy-129309a/

Jul 06, 202322:35
Episode 22. Creating a Supportive Learning Environment
Jun 29, 202328:30
Episode 21. Innovative Concept for Sustainable Hospitality

Episode 21. Innovative Concept for Sustainable Hospitality

In this episode of Talking Hospitality, we spoke to Julien Bailly, the founder of Una Bambu in Sri Lanka. Julien shared his journey of transitioning from a career in digital marketing to creating eco-resorts made entirely of bamboo, clay, and natural materials. The main idea behind creating such a sustainable business was the importance of building without damaging the land and involving the local community in the process. Besides building a hotel, Julien developed a sustainable supply chain for bamboo and trained local carpenters in bamboo construction techniques.

Nowadays, we have a critical need for all hotels to explore sustainable building alternatives and engage with local communities to create a more sustainable future for hospitality. The priority should be given to smaller, experiential hotels that foster learning and interaction with the local culture.

Listen the full episode to find out more about Julein's exerience of creating sustainable hotel.


Connect to Julien via Linkedin:

https://www.linkedin.com/in/jbailly/


You can find more about the hotel here:

https://www.unabambu.com/

https://www.instagram.com/unabambu/


Jun 22, 202317:19
Episode 20. Creating a Culture of Sustainability

Episode 20. Creating a Culture of Sustainability

Jun 16, 202332:60
Episode 19. Unveiling the Power of Personalized Experiences

Episode 19. Unveiling the Power of Personalized Experiences

In this episode we are talking Paul Moxness, a hospitality expert from Canada. Paul's passion for hospitality is deeply rooted in his genuine fascination with people and their captivating life stories.

Drawing from his extensive experience in the hospitality industry, Paul shares valuable insights about his acclaimed book, "Hospitality Book: Spin the Bottle Service." Within its pages, he skillfully highlights the profound significance of personalized experiences and meticulous attention to detail in an era driven by the advancements of artificial intelligence. Moreover, Paul actively conducts immersive workshops centered around the hospitality experience, creating an environment that encourages participants to openly share their own remarkable stories and engage in thoughtful reflections aimed at elevating teamwork dynamics and enriching customer interactions. He believes that young generation entering the hospitality business bring fresh ideas and perspectives that can contribute to its improvement.


Connect with Paul in linkedin:

https://www.linkedin.com/in/paulmoxness/


Also check Paul's website:

AlwaysCare.Substack.com

Jun 08, 202327:29
Episode 18. A Journey towards Sustainable Gastronomy

Episode 18. A Journey towards Sustainable Gastronomy

In this edition of Talking Hospitality, our host Mauricio Schüler sits down with renowned chef and environmentalist Claudio Cardozo. Drawing from his culinary experiences in major cities like New York, London, Hong Kong, and Japan, Cardozo voices his deep concerns about the environmental impact of food production. Struck by the man-made waste he encountered in untouched areas such as the Amazon, he's become an ambassador for Cool Earth, fighting for global rainforest protection. Beyond his environmental advocacy, Cardozo also works to support local producers, minimize waste, and educate young chefs about sustainability. His inspiring journey shows how passion for cooking can harmoniously merge with a dedication to environmental stewardship.


If you're intrigued by the intersection of culinary arts and sustainability, don't miss out on this cool chat.

Tune into Talking Hospitality on Spotify. If you enjoy what you hear, we encourage you to follow us for more inspiring conversations and consider sharing this episode with others.

Together, we can help spread the word and inspire a sustainable culinary future.


Connect with Claudio via Linkedin:

https://www.linkedin.com/in/cl%C3%A1udio-cardoso-a9045331/

Jun 01, 202321:11
Episode 17. Branding: Bonding Guests, Boosting Revenue

Episode 17. Branding: Bonding Guests, Boosting Revenue

Welcome to the latest episode of Talking Hospitality, where our host Mauricio chats with Omar, a pioneering digital designer and web developer breaking into the hospitality industry. Omar is creating a significant impact by offering innovative websites and strategic branding for independent hoteliers and small hotels, emphasizing how impactful branding can build a powerful connection between a hotel and its guests.


Delving deeper into the criticality of direct revenue, Omar and Mauricio explore the correlation between service delivery, messaging, and guest expectations. Packed with insightful strategies and fresh perspectives, this episode is a treasure trove for anyone keen on the interplay of design, technology, and hospitality. So tune in to the show on the Schulering HUB, immerse yourself in this fascinating conversation, and let's reimagine hospitality branding together!


https://www.studio-circa.com/


https://www.linkedin.com/in/omarboubess/

May 25, 202323:51
Episode 16. How a Crisis Positively Transformed My Tourism Business

Episode 16. How a Crisis Positively Transformed My Tourism Business

An inspiring chat with David Merten, ACC, an entrepreneur and business coach who used his coaching skills to thrive in a moment of crisis that we can all relate to!

David owns a thematic Guided Tour in Prague - The Nightwatchman of Prague, a highly regarded tour that, like many of us, stopped overnight in 2020.

But why is David's story different then?

Because as an accredited coach, he used his skills to gather his team and work together on a solution for the unforeseen challenge. The result?

The Nightwatchman of Prague multiplied their revenue 4 fold DURING THE LOCKDOWN and it was acclaimed and featured in the The New York Times, Forbes, The Wall Street Journal and Vogue by creating a virtual tour that you also can watch from home, or at the office with your team.

Now, besides overseeing a smooth operation of his business, he is also the president of the Climate Executive Coaching helping businesses of every size and industry to learn and adapt to another crisis - CLIMATE CHANGE.

Thank you David for sharing your story with our audience and soon we will be releasing the Season 2 of the Schulering s.r.o. HUB podcast, Talking Hospitality.


Connect to David in Linkedin:

https://www.linkedin.com/in/david-merten-acc/

May 18, 202317:01
Episode 15. Building Staff Engamement in Hospitality

Episode 15. Building Staff Engamement in Hospitality

Welcome to the Schulering HUB Podcast, where we bring you exclusive conversations with trailblazers and industry experts. Today, we're excited to share our latest episode featuring a candid interview with Dylan Beaumont, the esteemed General Manager of the Fairfield Inn & Suites by Marriott in Eugene, Oregon. As a devoted leader in hospitality, Dylan's dedication to his employer, employees, and guests has earned him a stellar reputation in the industry.


In this intriguing conversation, we'll explore Dylan's career trajectory, his management philosophy, and his passion for continuous learning and knowledge-sharing in the world of hospitality. Tune in as we reveal the wisdom and experiences that have shaped his journey, and learn how Dylan is using his expertise to mentor and inspire the next generation of leaders.


Don't miss out on this incredible opportunity to gain insights from the man who's elevating the guest experience at the Fairfield Inn & Suites by Marriott in Eugene. Listen now on Spotify, and be sure to subscribe to the Schulering HUB Podcast for more exclusive content.


https://www.linkedin.com/in/dylan-beaumont-7a24a6191/

May 11, 202331:47