The Digital Patient

On this episode of The Digital Patient, Dr. Joshua Liu, Co-founder & CEO of SeamlessMD, and marketing colleague, Alan Sardana, chat with Dr. Marcus Speaker, Associate Chief Medical Information Officer at Carilion Clinic, about "Balancing AI Adoption with Value, How Coffee Machines Foster Greater Connection, Using Existing Tech to Its Full Capacity, and more..."

On this episode of The Digital Patient, Dr. Joshua Liu, Co-founder & CEO of SeamlessMD, and marketing colleague, Alan Sardana, chat with Aaron Miri, Chief Digital and Information Officer at Baptist Health, about "Empowering Clinicians to Develop with Low-Code Tools, When It's Better to Partner with a Startup v. Rely on the EHR, Consolidating Tech Stack for Efficiency, and more..."

On this episode of The Digital Patient, Dr. Joshua Liu, Co-founder & CEO of SeamlessMD, and marketing colleague, Alan Sardana share a recap of HIMSS24. Specifically "HIMSS vs. HLTH, Comparing Epic, Cerner & MEDITECH's approach to AI Scribes, Virtual Nursing, Networking Do's and Don'ts and... Pirates of the Caribbean?"

On this episode of The Digital Patient, Dr. Joshua Liu, Co-founder & CEO of SeamlessMD, and marketing colleague, Alan Sardana, chat with Chero Goswami, Chief Information & Digital Officer at University of Wisconsin Health System, about the "Empowering IT to Own Outcomes, Why Every Healthcare Leader Must Know Economics, his '3G' Philosophy on Service Excellence, and more..."

On this episode of The Digital Patient, Dr. Joshua Liu, Co-founder & CEO of SeamlessMD, and marketing colleague, Alan Sardana, chat with Dr. Ash Goel, SVP, Chief Information Officer at Bronson Healthcare, about "Leadership Lessons from Mountain Climbing, Adapting to AI, Tackling Hyperspecialization in Healthcare, and more..."

On this episode of The Digital Patient, Dr. Joshua Liu, Co-founder & CEO of SeamlessMD, and marketing colleague, Alan Sardana, chat with Dr. Michael Hasselberg, Chief Digital Health Officer at University of Rochester Medical Center, about the "Frontiers in Telepsychiatry, Open-Source Innovation, Why Healthcare Startups Should Focus on Higher Level Problems, and more..."

On this episode of The Digital Patient, Dr. Joshua Liu, Co-founder & CEO of SeamlessMD, and marketing colleague, Alan Sardana, chat with Dr. Brett Oliver, Chief Medical Information Officer at Baptist Health System, about "Championing Ambient Voice Tech, Safe AI Rollouts, The Future of Remote Care, and more..."

On this episode of The Digital Patient, Dr. Joshua Liu, Co-founder & CEO of SeamlessMD, and marketing colleague, Alan Sardana, chat with Dr. Albert Villarin, Chief Medical Information Officer at Nuvance Health, about "Overcoming EHR Biases, Ending Faxing via Digital Patient Empowerment, Automating SDoH Collection and Geo-Social Programs in EHRs, and more..."

On this episode of The Digital Patient, Dr. Joshua Liu, Co-founder & CEO of SeamlessMD, and marketing colleague, Alan Sardana, chat with Dr. Eve Cunningham, Chief of Virtual Care and Digital Health at Providence, about "Extending Care Through Full-Stack RPM, AI-Driven Accurate & Appropriate Specialty Referrals, Empowering Global Teams to Accelerate Healthcare Tech, and more..."

On this episode of The Digital Patient, Dr. Joshua Liu, Co-founder & CEO of SeamlessMD, and marketing colleague, Alan Sardana, chat with Dr. Daniel Nigrin, Chief Information Officer at MaineHealth, about his journey "From DJ to Physician CIO, Thinking About Scale Before You Pilot, Exploring AI With Eyes Wide Open, and more..."

On this episode of The Digital Patient, Dr. Joshua Liu, Co-founder & CEO of SeamlessMD, and marketing colleague, Alan Sardana, chat with Bradd Busick, Senior Vice President, Chief Information Officer, at MultiCare Health System, about "How to Build Trust and a Winning Team Culture, Implementing Autonomous In-Hospital Robots to Reduce Nursing Burdens, Simplifying IT Through Storytelling, and more..."

On this episode of The Digital Patient, Dr. Joshua Liu, Co-founder & CEO of SeamlessMD, and marketing colleague, Alan Sardana, chat with Dr. Neal Patel, Chief Information Officer, HealthIT, Vanderbilt University Medical Center, about "Pragmatic Views on AI, Why Virtual Nursing Will Be as Ubiquitous as WiFi, and more..."

On this episode of The Digital Patient, Dr. Joshua Liu, Co-founder & CEO of SeamlessMD, and marketing colleague, Alan Sardana, chat with Dr. Sophia Saleem, Chief Medical Information Officer, Ambulatory Services at Northwell Health, about "Personalized interventions to tackle provider burnout, Shifting healthcare focus from transactions to patient access & engagement, Turning skeptics into teachers, and more..."

On this episode of The Digital Patient, Dr. Joshua Liu, Co-founder & CEO of SeamlessMD, and marketing colleague, Alan Sardana, chat with Dr. Maulik Purohit, Chief Health Information Officer at Lehigh Valley Health Network, about "Building Guardrails to Prevent Complacency, Healthy AI Skepticism, The Power of Daily 1% Improvement, and more..."

On this episode of The Digital Patient, Dr. Joshua Liu, Co-founder & CEO of SeamlessMD, and marketing colleague, Alan Sardana, chat with Dr. Matthew Sakumoto, Virtualist and Chief Medical Informatics Officer at Sutter West Bay Region, about "Being a Virtual-First Primary Care Doc, Tips to improve Digital Empathy, Working as a Team to Reduce Clinician Burnout, and more..."

On this episode of The Digital Patient, Dr. Joshua Liu, Co-founder & CEO of SeamlessMD, and marketing colleague, Alan Sardana, chat with Ian Shakil, Founder, Director, and Chief Strategy Officer at Augmedix, about "Ambient Voice Scribes v. No Scribes, Partnering With Google to Beat the Competition, Smashing Clinician Burnout with a Sledgehammer, and more..."

On this episode of The Digital Patient, Dr. Joshua Liu, Co-founder & CEO of SeamlessMD, and marketing colleague, Alan Sardana, chat with Dr. Bruce Lee Hall, Vice President and System Chief Medical Officer for BJC HealthCare, about "The Evolution of Healthcare Quality, Transforming Medicine With Data, Strategies to Improve Frontline Buy-in For Quality, and more..."

On this episode of The Digital Patient, Dr. Joshua Liu, Co-founder & CEO of SeamlessMD, and marketing colleague, Alan Sardana, chat with Brent Kruschel, Vice President, Digital Health at Interior Health, about "Why Listening is a Superpower for Digital Health Success, How Enabling Autonomy leads to Healthcare Worker Retention, Learning from Failures to Drive Innovation, and more..."

On this episode of The Digital Patient, Dr. Joshua Liu, Co-founder & CEO of SeamlessMD, and marketing colleague, Alan Sardana, chat with Dr. Peter Pronovost, Chief Quality & Clinical Transformation Officer at University Hospitals, about "Leading With Love to Drive Innovation, Eliminating Value Defects Across a Health System, Implementing Enhanced Recovery After Surgery (ERAS) Across 15 Service Lines During a Pandemic, and more..."

On this episode of The Digital Patient, Dr. Joshua Liu, Co-founder & CEO of SeamlessMD, and marketing colleague, Alan Sardana, chat with Helen Waters, Chief Operating Officer at MEDITECH, about "Redesigning the EHR from the ground up, leading with boldness and humility, utilizing LLMs and NLP to empower clinicians with informed decisions, and more..."

On this episode of The Digital Patient, Dr. Joshua Liu, Co-founder & CEO of SeamlessMD, and marketing colleague, Alan Sardana, chat with Dr. Thomas Maddox, VP of Digital Products and Innovation at BJC HealthCare/Washington University School of Medicine, about "Shark Tank Competitions to Stimulate Innovation Within a Health System, Launching a Healthcare Innovation Lab to Scale Digital Health, Using Data to Facilitate Proactive Care, and more..."

On this episode of The Digital Patient, Dr. Joshua Liu, Co-founder & CEO of SeamlessMD, and marketing colleague, Alan Sardana, chat with Dr. Peter Marks, CIO at WakeMed and Dr. Neal Chawla, CMIO at WakeMed, about "Fostering a Successful CIO <> CMIO Dyad, Collaborating with Hospital Boards to Drive Digital Transformation, Leveraging Transparency to Empower Clinicians, and more..."

On this episode of The Digital Patient, Dr. Joshua Liu, Co-founder & CEO of SeamlessMD, and marketing colleague, Alan Sardana, chat with Zafar Chaudry, MD, MS, MIS, MBA, Senior Vice President & Chief Digital Information Officer at Seattle Children's, about "Learning From the UK System for Digital Health, Earning Your Title Every Day, Listening to Gen Z for Innovation, and more..."

On this episode of The Digital Patient, Dr. Joshua Liu, Co-founder & CEO of SeamlessMD, and marketing colleague, Alan Sardana, chat with Dr. Eric Makhni, Director of Quality and Informatics for the Orthopedic Service Line at Henry Ford Health System and Team Physician for the Detroit Lions, about "How to implement Patient-Reported Outcomes (PROs) to be standard of care, How to make PROM collection easy and invisible, The value of building your network in healthcare, and more..."

On this episode of The Digital Patient, Dr. Joshua Liu, Co-founder & CEO of SeamlessMD, and marketing colleague, Alan Sardana, chat with Dr. Alexander Petron, CMIO at WellSpan Health about "Harnessing Ambient Voice Tech to Tackle Staff Burnout, Balancing Patient Satisfaction with Clinician Wellbeing, Knowing "Your Why" to drive Clinical Outcomes, and more..."

On this episode of The Digital Patient, Dr. Joshua Liu, Co-founder & CEO of SeamlessMD, and marketing colleague, Alan Sardana, chat with Dr. Keith Woeltje, CMIO at Froedtert Health about "Conversational AI for Healthcare, Creating Learning Health Systems, Proactive Decision Support to Improve Patient Care, and more..."

On the 100th episode of The Digital Patient, Dr. Joshua Liu, Co-founder & CEO of SeamlessMD, and marketing colleague, Alan Sardana, chat with Edward Marx, CEO at Divurgent about "How a personal health scare sparked innovation, Using empathy to fuel digital health transformation, Creating “listening posts” with clinical champions, and more..."

On this episode of The Digital Patient, Dr. Joshua Liu, Co-founder & CEO of SeamlessMD, and marketing colleague, Alan Sardana, chat with Dr. Lyle Berkowitz, Founder & CEO of KeyCare about "Building the 1st Virtual Care Startup Directly Partnered with Epic, Advice for Physician Entrepreneurs, The Need For Compensation Redesign to Reduce Physician Burnout, and more..."

On this episode of The Digital Patient, Dr. Joshua Liu, Co-founder & CEO of SeamlessMD, and marketing colleague, Alan Sardana, chat with Dr. Stephanie Lahr, President at Artisight about "Transforming Healthcare Delivery With Digital Clinicians, Earning Clinician Trust Through Gradual A.I. Implementation, Thinking Upstream to Solve For Root Problems, and more..."

On this episode of The Digital Patient, Dr. Joshua Liu, Co-founder & CEO of SeamlessMD, and marketing colleague, Alan Sardana, chat with Dr. Margaret Lozovatsky, Chief Health Informatics Officer at Novant Health about "How to Build the Right Culture for Digital Transformation, Connecting Technology with Clinician Needs, Engaging Physician Skeptics, and more..."

On this episode of The Digital Patient, Dr. Joshua Liu, Co-founder & CEO of SeamlessMD, and marketing colleague, Alan Sardana, chat with Dr. CT Lin, Chief Medical Informatics Officer at UCHealth about "Measuring and Benchmarking Clinician NPS, Augmenting CDS with AI, Making Clinical Informatics Fun (ft. Ukelele), and more..."

On this episode of The Digital Patient, Dr. Joshua Liu, Co-founder & CEO of SeamlessMD, and marketing colleague, Alan Sardana, chat with Donna Roach, Chief Information Officer at the University of Utah about "Maintaining a Culture of Curiosity & Innovation, Establishing the Right Governance For Your Digital Health Strategy, How You’re a Consumer Always but a Patient Sometimes, and more..."

On this episode of The Digital Patient, Dr. Joshua Liu, Co-founder & CEO of SeamlessMD, and marketing colleague, Alan Sardana, chat with Dr. Heather Evans, Vice Chair of Clinical Research and Applied Informatics at MUSC about "Pioneering surgical wound monitoring, The tension between innovation and security in medical informatics, Why Digital Health must integrate into existing workflows, and more..."

On this episode of The Digital Patient, Dr. Joshua Liu, Co-founder & CEO of SeamlessMD, and marketing colleague, Alan Sardana, chat with Dr. Douglas Slakey, Serial Chief of Surgery and Healthcare Thought Leader about "Creating a Team of Teams to Rapidly Implement ERAS Across a Health System, Learning from the Airline Industry to Optimize Healthcare Reliability, Empowering People to do the Right Thing By Making it Easy, and more..."

On this episode of The Digital Patient, Dr. Joshua Liu, Co-founder & CEO of SeamlessMD, and marketing colleague, Alan Sardana, chat with Dr. Andrew Watson, Vice President of Clinical Information Technology Transformation at the University of Pittsburgh Medical Center about "Operationalizing Digital Health, the Evolution of Telehealth, How Policy and Regulation Impact the Digital Health Landscape, and more..."

On this episode of The Digital Patient, Dr. Joshua Liu, Co-founder & CEO of SeamlessMD, and marketing colleague, Alan Sardana, chat with Dr. Ashis Barad, Chief Digital & Information Officer at Allegheny Health Network about "Why Healthcare needs to be Designed for Consumers and not just Patients, Using Tech to Scale Trust, Finding Clinical Champions to Win at Digital Health, and more..."

On this episode of The Digital Patient, Dr. Joshua Liu, Co-founder & CEO of SeamlessMD, and marketing colleague, Alan Sardana, chat with Harshal Shah, Director of Digital Health at RWJBarnabas Health about "The importance of educating patients for digital transformation, understanding the complexities of the consumer journey, saying "Yes" to opportunities to learn & grow, and more..."

On this episode of The Digital Patient, Dr. Joshua Liu, Co-founder & CEO of SeamlessMD, and marketing colleague, Alan Sardana, chat with Suja Chandra, Global Chief Executive and Former Chief Information & Digital Officer at CommonSpirit Health about "Emerging Digital Health Trends, The potential for AI in healthcare, How Big Tech is influencing Digital Health, and more..."

On this episode of The Digital Patient, Dr. Joshua Liu, Co-founder & CEO of SeamlessMD, and marketing colleague, Alan Sardana, chat with Dr. Damon Broyles, Vice President, Clinical Innovation at Mercy Technology Services about "Why Digital/Innovation leaders must reduce burdens on healthcare staff, Incubating healthtech startups to align with community needs, Serendipitous collisions in healthcare innovation ecosystems, and more..."

On this episode of The Digital Patient, Dr. Joshua Liu, Co-founder & CEO of SeamlessMD, and marketing colleague, Alan Sardana, chat with Brian Dobosh, Vice President, Digital Health Systems at RWJBarnabas Health about "Achieving Epic’s perfect 10 gold star ranking, Implementing a feedback intake process to scale innovation, Why your EHR interoperability framework should be like an onion, and more..."

On this episode of The Digital Patient, Dr. Joshua Liu, Co-founder & CEO of SeamlessMD, and marketing colleague, Alan Sardana, chat with Dr. James Blum, Chief Medical Information Officer at University of Iowa about "Practical implementation of AI and Predictive Modeling for Personalized Care,  Improving Patient Access to Care, Focusing Less on Tech Specs and More on Outcomes, and more..."

On this episode of The Digital Patient, Dr. Joshua Liu, Co-founder & CEO of SeamlessMD, and marketing colleague, Alan Sardana, chat with Todd Dunn, Vice President of Innovation at Atrium Health about "Building an Innovation System to Scale Impact Across a Health System, Conceptualizing a Multidimensional Consumer, Painstorming Before Brainstorming, and more..."

On this episode of The Digital Patient, Dr. Joshua Liu, Co-founder & CEO of SeamlessMD, and marketing colleague, Alan Sardana, chat with Dr. Dusadee Sarangarm, Chief Medical Information Officer at the University of New Mexico about "Leveraging Human-Centered Design and Health Literacy to Deliver Digital Experiences Your Mom Can Use, Providing Patient Education in the World of Dr. Google, and more..."

On this episode of The Digital Patient, Dr. Joshua Liu, Co-founder & CEO of SeamlessMD, and marketing colleague, Alan Sardana, chat with Dr. Gregg Nicandri, Chief Medical Information Officer at the University of Rochester Medical Center about "VR Training to Improve Surgical Quality, Eliminating the Mouse and Keyboard to Streamline Clinical Documentation, and Social Determinants of Health for Equitable Access to Care."

On this episode of The Digital Patient, Dr. Joshua Liu, Co-founder & CEO of SeamlessMD, and marketing colleague, Alan Sardana, chat with Mona Baset, Vice President of Digital Services at Intermountain Healthcare about "Building a Team of Automation Designers, Creating Digital Coworkers & Using Automation to Improve Empathy."

On this episode of The Digital Patient, Dr. Joshua Liu, Co-founder & CEO of SeamlessMD, and marketing colleague, Alan Sardana, chat with Michael Mainiero, Chief Digital & Information Officer at Catholic Health about "Using trauma as jet fuel for work, Establishing a Digital Culture, and the importance of empathetic design."

On this episode of The Digital Patient, Dr. Joshua Liu, Co-founder & CEO of SeamlessMD, and marketing colleague, Alan Sardana, chat with Kathy Azeez-Narain, Chief Digital Officer at Hoag about "Removing Friction Through Personalized Healthcare Experiences & Using Technology to Better Align Patients, Providers & Payers."

On this episode of The Digital Patient, Dr. Joshua Liu, Co-founder & CEO of SeamlessMD, and marketing colleague, Alan Sardana, chat with Dr. Michael Han, Chief Medical Information Officer at CareConnect, an independent business unit of MultiCare Health System, about his journey from "Urologist to CMIO, Connecting Care to Patients in Underserved Communities, and Why Subtracting from Workflow is Necessary for Innovation."

On this episode of The Digital Patient, Dr. Joshua Liu, Co-founder & CEO of SeamlessMD, and marketing colleague, Alan Sardana, chat with Sara Vaezy, Chief Digital Officer at Providence, about "How Providence Ideates, Incubates & Spins Out Health Tech Startups, Creating Personalized Omni-Channel Consumer Experiences & Leveraging Digital Transformation to Evolve Policy."

On this episode of The Digital Patient, Dr. Joshua Liu, Co-founder & CEO of SeamlessMD, and marketing colleague, Alan Sardana, chat with Tony Ambrozie, Senior Vice President and Chief Digital Officer for Baptist Health South Florida, about "Applying Digital & Leadership Principles from Disney & AMEX to Transform the Healthcare Consumer Experience."