The Consultant and The Millennial

A quick look at if/when Podcasting makes sense for your brand or business in light of Spotify's big purchases yesterday.

OK, we're back. I (Seth) became a parent and was also in a near fatal Amtrak accident.

More on that later. I'll be posting episodes every couple of days, to catch up on what we've recorded but didn't release during the insanity that was the last six weeks.

Delivering bad news internally or externally is never easy. But MoviePass has made headlines this year for particularly notable bumbling.
On this episode of The Consultant and the Millennial, Seth Tower Hurd and Haydn Shaw look at how to handle bad news and make the best of a rough situation.

Join The Consultant and the Millennial Facebook Group and grow alongside other leaders as we dive deeper into topics covered on the podcast!
Get in touch with Haydn: hadyn.shaw@peopledrivenresults.com, peopledrivenresults.com, Facebook, Twitter.
Get in touch with seth: seth@digitalprofitfarm.com, digitalprofitfarm.com, Facebook, Twitter, LinkedIn.

Feel like the taboo of being "the kid" amongst your older direct reports is holding you back from success you deserve, here's how to handle this tricky situation.

Join The Consultant and the Millennial Facebook Group and grow alongside other leaders as we dive deeper into topics covered on the podcast!
Get in touch with Haydn: hadyn.shaw@peopledrivenresults.com, peopledrivenresults.com, Facebook, Twitter.
Get in touch with seth: seth@digitalprofitfarm.com, digitalprofitfarm.com, Facebook, Twitter, LinkedIn.

Collaboration can be any managers nightmare. When you get 12 hands on the wheel of a car its easy to crash.
Here's why and how to change your mind about it.

Join The Consultant and the Millennial Facebook Group and grow alongside other leaders as we dive deeper into topics covered on the podcast!
Get in touch with Haydn: hadyn.shaw@peopledrivenresults.com, peopledrivenresults.com, Facebook, Twitter.
Get in touch with seth: seth@digitalprofitfarm.com, digitalprofitfarm.com, Facebook, Twitter, LinkedIn.

This week we encourage you to grab your remote as we discuss how Netflix and Chill can actually increase your business acumen. If you want to understand a major shift in management and work culture over the past decade, you need to understand two shows: The Office and The Bold Type. These shows explore the management of gen xers (the Office) and the new must have management style of the Millennial (the Bold Type). We examine the differences between these shows and what we are seeing in today’s work place.

Join The Consultant and the Millennial Facebook Group and grow alongside other leaders as we dive deeper into topics covered on the podcast!
Get in touch with Haydn: hadyn.shaw@peopledrivenresults.com, peopledrivenresults.com, Facebook, Twitter.
Get in touch with seth: seth@digitalprofitfarm.com, digitalprofitfarm.com, Facebook, Twitter, LinkedIn.

In this episode of the Consultant and the Millennial Haydn and Seth explore the good, the bad, and the ugly of feedback. Giving feedback is a skill that every manager can grow in. Many of us can pin-point encounters with receiving negative feedback in a badly delivered way but can come up with few examples of a stellar boss who gave it right. In this episode we cover the fundamentals that will help you become that example of how to kill at giving feedback to your employees.
Join The Consultant and the Millennial Facebook Group and grow alongside other leaders as we dive deeper into topics covered on the podcast!
Get in touch with Haydn: hadyn.shaw@peopledrivenresults.com, peopledrivenresults.com, Facebook, Twitter.
Get in touch with seth: seth@digitalprofitfarm.com, digitalprofitfarm.com, Facebook, Twitter, LinkedIn.

Here's a mid 2018 update on social media strategies and platforms. Seth breaks down the basics. A look at Facebook, Instagram, Linked In, and why you should be writing on Medium. He also breaks down the current climate of Twitter.
Haydn discusses why you should never hire or manage a social media employees with out being active in the platorm yourself.

Join The Consultant and the Millennial Facebook Group and grow alongside other leaders as we dive deeper into topics covered on the podcast!
Get in touch with Haydn: hadyn.shaw@peopledrivenresults.com, peopledrivenresults.com, Facebook, Twitter.
Get in touch with seth: seth@digitalprofitfarm.com, digitalprofitfarm.com, Facebook, Twitter, LinkedIn.

This Episode Haydn and Seth break down why there can be frustration in the hiring process with Millennials.
They put the power back in your hands to help you understand what you can do differnetly in the hiring process in order to find the right candidates, have better retention, and a better fit.
Listen in to hear how to avoid hiring pitfalls and to learn hiring keys; such as why knowing your style and approach as a manager and conveying the truth honestly during the hiring process can be your greatest step in improving the process.
Join The Consultant and the Millennial Facebook Group and grow alongside other leaders as we dive deeper into topics covered on the podcast!
Get in touch with Haydn: hadyn.shaw@peopledrivenresults.com, peopledrivenresults.com, Facebook, Twitter.
Get in touch with seth: seth@digitalprofitfarm.com, digitalprofitfarm.com, Facebook, Twitter, LinkedIn.

This is part two of the conversation between Seth Tower Hurd on "Why Teams Get Stuck."
Your company can have the best product, a bulging bank account and the most brilliant employees...but if you can't work together, everything is grinding to a halt.
This episode will help you to zoom out and attack the problem from above, rather than getting caught up in the minutia of "I can't believe _____ said" in that meeting.

Check this episode out, and get your team moving again. (Or, kill it and form a new team that can get moving).
Join The Consultant and the Millennial Facebook Group and grow alongside other leaders as we dive deeper into topics covered on the podcast!
Get in touch with Nathan: Facebook, Instagram, Twitter, Benchmarkservices.
Get in touch with Haydn: hadyn.shaw@peopledrivenresults.com, peopledrivenresults.com, Facebook, Twitter.
Get in touch with seth: seth@digitalprofitfarm.com, digitalprofitfarm.com, Facebook, Twitter, LinkedIn.

One of the most frustrating aspects of business is a team that just can't get the job done.





In fact, the annals of business history are littered with companies flush with cash who eventually went broke, because they just couldn't make good stuff anymore.





But it doesn't have to be that way. Unsuccessful teams get stuck in two stages of working together, and those are obstacles that can be worked around. Seth Tower Hurd and I break down how.





We'll continue with pt. 2 of this discussion next week.


Join The Consultant and the Millennial Facebook Group and grow alongside other leaders as we dive deeper into topics covered on the podcast!
Get in touch with Nathan: Facebook, Instagram, Twitter, Benchmarkservices.
Get in touch with Haydn: hadyn.shaw@peopledrivenresults.com, peopledrivenresults.com, Facebook, Twitter.
Get in touch with seth: seth@digitalprofitfarm.com, digitalprofitfarm.com, Facebook, Twitter, LinkedIn.

In a now infamous memo months before the company went under, Blockbuster reported to their employees why "Netflix wasn't a threat," because A). People like reading the back of the DVD box B). Customers like picking up snacks and C). It's great to run into your neighbors at Blockbuster. Turns out people like pushing one button laying on their couch more than all of that.
However, the story of Amazon "killing" Borders or Netflix "killing" Blockbuster, what most people miss is that Barnes and Noble, Redbox, Family Video and countless local bookstores were not "killed" by technology, but continue to thrive. Technology didn't single-handedly "disrupt" Blockbuster or Borderes out of business, their own poor customer service and above market prices did as well. Brian Utter leads Shine.FM, a radio network covering three states. In 2018, broadcast mediums are in competition with hundreds of other outlets, from podcasts to YouTube videos, for attention...and yet religious broadcasting has seen it's biggest growth from 2010-present. In this episode, we discuss why Brian says "Shine.FM isn't a radio station" as we look at staying vital to your tribe during great technological disruption...and also dive into creating culture when managing in a legacy organization.
Join The Consultant and the Millennial Facebook Group and grow alongside other leaders as we dive deeper into topics covered on the podcast!
Get in touch with Nathan: Facebook, Instagram, Twitter, Benchmarkservices.
Get in touch with Haydn: hadyn.shaw@peopledrivenresults.com, peopledrivenresults.com, Facebook, Twitter.
Get in touch with seth: seth@digitalprofitfarm.com, digitalprofitfarm.com, Facebook, Twitter, LinkedIn.

From Sun Tzu's The Art of War to C.S. Lewis' Chronicles of Narnia fantasy children's books, Seth and Haydn break down books that can have a huge impact on your career, regardless of whether or not they're currently trending on the NY Times list. r..Or...how a 5,000 year old treatise on war can make you more money, and why books like "The Seven Habits of Highly Effective People" still find millions of new readers each year.
Join The Consultant and the Millennial Facebook Group and grow alongside other leaders as we dive deeper into topics covered on the podcast!
Get in touch with Nathan: Facebook, Instagram, Twitter, Benchmarkservices.
Get in touch with Haydn: hadyn.shaw@peopledrivenresults.com, peopledrivenresults.com, Facebook, Twitter.
Get in touch with seth: seth@digitalprofitfarm.com, digitalprofitfarm.com, Facebook, Twitter, LinkedIn.

This week Nathan R. Jaising joins us on the Consultant and the Millenial. Nathan is President and CEO of Benchmark Psychiatric Services which provides outpatient psychiatric services, counseling, and psychiatric testing.
This weeks episode we adress pain points for a small business owner.
The first being "why do things move so slowly for the owner." Haydn addresses this by encouraging business owners to remember that to the employee that movement is occurring much faster than it is to the CEO. By eliminating leadership perspective vs employee perspective and identifying obvious weak links, one can then begin to identify and release bottlenecks in the system.
We also address the Pain point of unfollowed processes that eat up time and tactics to weed out employees who refuse to follow processes as well as to redirect the employee back to the process and system so the CEO is not solving and becoming the owner of the solution.
Join The Consultant and the Millennial Facebook Group and grow alongside other leaders as we dive deeper into topics covered on the podcast!
Get in touch with Nathan: Facebook, Instagram, Twitter, Benchmarkservices.
Get in touch with Haydn: hadyn.shaw@peopledrivenresults.com, peopledrivenresults.com, Facebook, Twitter.
Get in touch with seth: seth@digitalprofitfarm.com, digitalprofitfarm.com, Facebook, Twitter, LinkedIn.

Seth has had two difficult onboarding experiences, one where Seth was on his own for nearly three weeks due to the death of his manager's father. In another new position, Seth found himself in a meeting on the first hour of the first day, asking to make decisions on projects he hadn't been introduced to. With the lowest unemployment rate in nearly two decades, if you don't onboard a team member well...someone else is probably going to snatch them up. In this episode, Haydn and Seth look at how Seth is onboarding a new employee...and apply some hard fought wisdom Haydn has earned through working with hundreds of companies.
Join The Consultant and the Millennial Facebook Group and grow alongside other leaders as we dive deeper into topics covered on the podcast!
You can connect with Dan Ilg on Facebook, Twiiter, and LinkedIn.
Get in touch with Haydn: hadyn.shaw@peopledrivenresults.com,peopledrivenresuls.com, Facebook, Twitter.
Get in touch with seth: sethtowerhurd@gmail.com, digitalprofitfarm.com, Facebook, Twitter, LinkedIn.

This week we are joined by Dan Ilg and we discuss his transition from a positon of pastoral leadership to entering his father's business and stepping into the dynamic of intergenerational business.
Dan shares his expierience of the pitfalls of joining the family company and his strategy of how to avoid them.
Hayden and Seth discuss intergenerational challenges, mentorship, networking, and how to find your strengths and be bold in making career choices that reflect these.
Join The Consultant and the Millennial Facebook Group and grow alongside other leaders as we dive deeper into topics covered on the podcast!
You can connect with Dan Ilg on Facebook, Twiiter, and LinkedIn.
Get in touch with Haydn: hadyn.shaw@peopledrivenresults.com,peopledrivenresuls.com, Facebook, Twitter.
Get in touch with seth: sethtowerhurd@gmail.com, digitalprofitfarm.com, Facebook, Twitter, LinkedIn.

In this episode we explore the relationship between what it takes to get a project off the ground and why so many projects fail before completion. We walk through the reasons why project management is under utilized by non-project-managers even though it is desperately needed in the smaller details of the day to day.
Plus, the four reasons why ideas fail to be implemented, even when they are the brilliant idea that could save the company. Finally, we discuss entrepreneurship vs “intra-preunership” and how to recognize these work styles and how and where these styles function best as well as the importance of writing plays for the players you actually have on your team.
Join The Consultant and the Millennial Facebook Group and grow alongside other leaders as we dive deeper into topics covered on the podcast!
Get in touch with Hayden: hayden_shaw@peopledrivenresults.com, Facebook, Twitter and LinkedIn.
Get in touch with Seth: seth@digitalprofitfarm.com, digitalprofitfarm.com, Facebook, Twitter, LinkedIn.

Last week, Seth called Haydn he was quitting the podcast and shutting down his company. Oh, and Digital Profit Farm, the company Seth started, had just closed out their second best month ever. But, exhausted and frustrated, Seth listened only to his emotions and was ready to quit (a couple of months later, he was fine). On the other end of the extreme, companies like Blockbuster and Borders were so analytical that the leadership saw the hurricane in the distance that would eventually sink the ship, but ran the numbers and became convinced the storm wasn't as big as it was. It was a false belief they held to even as these two massive companies were being torn apart by the waves.
Rather than try to give you a list on how to achieve "perfect balance," this is an episode about learning where you are on the scale, and what to do to compensate for your blind spots.
Join The Consultant and the Millennial Facebook Group and grow alongside other leaders as we dive deeper into topics covered on the podcast!
Get in touch with Haydn: hadyn.shaw@peopledrivenresults.com,peopledrivenresuls.com, Facebook, Twitter.
Get in touch with seth: sethtowerhurd@gmail.com, digitalprofitfarm.com, Facebook, Twitter, LinkedIn.

When conflict arises at work, you will deal with four types:





--Sturdy Battler


--Avoider


--Acommodater


--Collaborator





Whenever there is friction, you must first identify what kind of person you're dealing with before you proceed.





Plus, we dive deep into practicalities, including what kind of person to never back down from...what to never do over email unless you're ready to quit that day...and the moment when you must walk away and regroup before you do permanent damage to your career.
Join The Consultant and the Millennial Facebook Group and grow alongside other leaders as we dive deeper into topics covered on the podcast!
Get in touch with Haydn: hadyn.shaw@peopledrivenresults.com,peopledrivenresuls.com, Facebook, Twitter.
Get in touch with seth: seth@digitalprofitfarm.com, digitalprofitfarm.com, Facebook, Twitter, LinkedIn.

We are currently experiencing the best economy of the post 9/11 era, which means that companies small and large are often hyper aggressive, trying to increase sales and grow staff as quickly as possible. However, companies that go gangbusters in the best of times often run out of money really quickly in the worst of times, and regret spending money on lavish office accomodations and vanity projects, and growing their teams faster than the organization can handle.
Adam Kail*, a Millennial who built two busineses from the ground up, steps into the co-host seat to discuss "good grow slow," the idea that teams and companies that put strategy behind how fast to grow are the ones who win in the long run.*Haydn is traveling and will be back next week. For more on Adam, check out his companies Harrison Gray Search and Brothers Leather Supply Company.Join The Consultant and the Millennial Facebook Group and grow alongside other leaders as we dive deeper into topics covered on the podcast!
Get in touch with Haydn: hadyn.shaw@peopledrivenresults.com,peopledrivenresuls.com, Facebook, Twitter.
Get in touch with seth: seth@digitalprofitfarm.com, digitalprofitfarm.com, Facebook, Twitter, LinkedIn.

It's easy to sit at work and think "this would be so much easier without the office politics." It would be. That job doesn't exist. If you make money in any way, you're going to deal with workplace politics...corporate, family business or nonprofit. The bad news is, there's no "one size fits all" approach to cutting through the clutter of workplace politics.The good news is you don't have to see your career (or your company) stall out due to internal politics. In this episode, Haydn breaks down wisdom on getting the workplace machine moving again gleaned from working with over 30,000 managers. Join The Consultant and the Millennial Facebook Group and grow alongside other leaders as we dive deeper into topics covered on the podcast!
Get in touch with Haydn: hadyn.shaw@peopledrivenresults.com,peopledrivenresuls.com, Facebook, Twitter.
Get in touch with seth: seth@digitalprofitfarm.com, digitalprofitfarm.com, Facebook, Twitter, LinkedIn.

If you've ever felt uncomfortable in a room full of strangers...this is the episode about why you need to walk across the room, and how to connect with people you've never met before without being weird.
Haydn finds random networking to be stressful because he's more comfortable when he has a role (speaker, consultant, etc.) If Tim Ferriss is right, and "your network is your net worth," then Seth's net worth is in the billions. He may be in the first year of managing a new company, but the people he can shoot a text to and get a response, from managers of platium artists to entrepenuers and multi-generational business owners with hundreds of millions of dollars in assets...the advice and rescources he has access to go much further than his current income shows. Much of that network was built off of "random" converesations. This episode is all about how to help those spontaneous conversations happen...because some of them will be life changing. Join The Consultant and the Millennial Facebook Group and grow alongside other leaders as we dive deeper into topics covered on the podcast!
Get in touch with Haydn: hadyn.shaw@peopledrivenresults.com,peopledrivenresuls.com, Facebook, Twitter.
Get in touch with seth: sethtowerhurd@gmail.com, digitalprofitfarm.com, Facebook, Twitter, LinkedIn.

In this episode, we recap how Seth was close to hitting the wall after working nearly three months without a day off...and how to carve out time to recharge in work era of the iPhone. In this episode you'll learn:
--how when you were born colors the way you see when "working hours" are.
--what happened when the Soviets forced people to work seven day per week (more or less productivity)?--basically, how to thrive in your career and not die, become an addict or get divorced because of it.
Join The Consultant and the Millennial Facebook Group and grow alongside other leaders as we dive deeper into topics covered on the podcast!
Get in touch with Haydn: hadyn.shaw@peopledrivenresults.com,peopledrivenresuls.com, Facebook, Twitter.
Get in touch with seth: sethtowerhurd@gmail.com, digitalprofitfarm.com, Facebook, Twitter, LinkedIn.

Most people don't put nonprofits and family businesses into the same catagory, but in reality the two kinds of organizations share much more in common than either does with working in a large corporation.At some point in our careers, most of us will either A). work in one (or both) or B). volunteer with a nonprofit we value. This episode is how to navigate the unique cultures, overcome challenges and get stuff done.

A recent (and complicated) trend in business is for Millennials to demand that "the M word" no longer be used, as it's often associated with underperformance and the demand for constant affirmation. But if we don't understand the generational differences of our coworkers, managers and the teams we lead...things just break down more quickly. In this episode, Haydn and Seth take a look at how to lead, collaborate and win regardless of these new trends. Join The Consultant and the Millennial Facebook Group and grow alongside other leaders as we dive deeper into topics covered on the podcast!
Get in touch with Haydn: hadyn.shaw@peopledrivenresults.com,peopledrivenresuls.com, Facebook, Twitter.
Get in touch with seth: sethtowerhurd@gmail.com, digitalprofitfarm.com, Facebook, Twitter, LinkedIn

Here's the shortest show description ever...
...as soon as you saw the title, you thought of a couple of people you have to deal with professionally. Here's what to do about that. Join The Consultant and the Millennial Facebook Group and grow alongside other leaders as we dive deeper into topics covered on the podcast!
Get in touch with Haydn: hadyn.shaw@peopledrivenresults.com,peopledrivenresuls.com, Facebook, Twitter.
Get in touch with seth: sethtowerhurd@gmail.com, digitalprofitfarm.com, Facebook, Twitter, LinkedIn.

In most companies, the CEO is paid many multiples of a manager's salary.
Which is why Haydn says we treat leaders (defined as people who's to-do list can't be accomplished in a week) as the varsity squad, with managers (those executing the day-to-day operations) as jr. varsity. In this episode, Seth and Haydn break down: --why to be a manager--what happens when someone moves up in a company without having to do the "blocking and tackling" of management
--what to do if you're good at leadership, but have to handle management first
--the one key behavior shared by almost all great managers
Join The Consultant and the Millennial Facebook Group and grow alongside other leaders as we dive deeper into topics covered on the podcast!
Get in touch with Haydn: hadyn.shaw@peopledrivenresults.com,peopledrivenresuls.com, Facebook, Twitter.
Get in touch with seth: sethtowerhurd@gmail.com, digitalprofitfarm.com, Facebook, Twitter, LinkedIn.

It may sound like a bad keynote at a conference you wish you had skipped, but there really is a difference between management and leadership.
Management is all about execution. Leadership is about steering the ship into the future. If you jump straight to leadership and skip management, you're always going to have holes in your stategy and execution.
In this episode, Seth Tower Hurd​ and I discuss:
--why leaders have a to-do list they can't knock out in a week.
--the vital and symbiotic relationship between visionary leaders and highly detailed process people, and how they get under each others skin.
--why it's so essential to "look around corners" as a leader.
--what to do if you're in a family business where a family member has been promoted to leadership without management (or even regular employee) skills.
Join The Consultant and the Millennial Facebook Group and grow alongside other leaders as we dive deeper into topics covered on the podcast!
Get in touch with Haydn: hadyn.shaw@peopledrivenresults.com,peopledrivenresuls.com, Facebook, Twitter.
Get in touch with seth: sethtowerhurd@gmail.com, digitalprofitfarm.com, Facebook, Twitter, LinkedIn.

In episode three, we learned about the “change wave.” Like an earthquake in the ocean that creates a tsunami wave, it takes time for a change to “hit” and cause damage, chaos and confusion. Most people are surprised when things are actually harder six months after a major change like new leadership, a major market disruption or other “wave.” In this episode, Haydn and Seth break down the six kind of reactions to change, from people who are waiting to see which way the wind will blow to “light eaters” who are actively out to cause destruction. The most important takeaway from this episode is who you need to be influencing in order to return calm, focus and productivity to the organization.
Join The Consultant and the Millennial Facebook Group and grow alongside other leaders as we dive deeper into topics covered on the podcast!
Get in touch with Haydn: hadyn.shaw@peopledrivenresults.com,peopledrivenresuls.com, Facebook, Twitter.
Get in touch with seth: sethtowerhurd@gmail.com, digitalprofitfarm.com, Facebook, Twitter, LinkedIn.

Often when there's a change in leadership or another significant shift in an organization, there's a wave of excitment from some, and fear from others. Whatever the initial reaction, the other shoe tends to drop, usually about eight or nine months after the shift. Haydn calls this a "change wave." Like an earthquake in the ocean that reults in a tsunami, it takes time for the wave to build up momentum before it hits land and causes damage.
In this episode, Haydn and Seth discuss how to anticipate the change wave, and how to work though the inevitable conflict and loss of productivity that accompany the wave hitting your organization. Join The Consultant and the Millennial Facebook Group and grow alongside other leaders as we dive deeper into topics covered on the podcast!
Get in touch with Haydn: hadyn.shaw@peopledrivenresults.com, peopledrivenresuls.com, Facebook, Twitter.
Get in touch with seth: sethtowerhurd@gmail.com, digitalprofitfarm.com, Facebook, Twitter, LinkedIn.

Haydn and Seth sit down to take a look at multiplying Haydn's online marketing, and how to ramp things up for 2018. If you've ever sat in front of a monitor and said "now what" as you wondered how to get more customers, this episode is for you.
Connect with Haydn at peopledrivenresults.com, Facebook and Twitter. Connect with Seth at digitalprofitfarm.com, Facebook, Twitter or Instagram.