Smart Teams #24 - CHRO Chat: Using Interview Intelligence to Improve the Candidate Experience
SHL Labs conducted a study on Interview Intelligence, using 1000s of virtual interviews to learn more about the real candidate experience in the digital era. In this episode of CHRO Chat, Teri speaks with Mark and Kuldeep from the Technology and Science team to uncover some of the best insights that were discovered to help Talent Acquisition teams as they prepare recruiters and hiring managers for great virtual interviews with candidates.
May 17, 2022
Smart Teams #23 - How to Build the Best Early Career Program
What are the most important aspects of candidate experience for early career programs? In this episode, SHL's Lydia Chapman and Adecco's Mark Whitehead discuss how to build an early career program that meets the needs of aspiring future leaders in a hybrid working reality.
March 08, 2022
Smart Teams #22 - How the Pandemic Changed Early Career Programs
The pandemic halted many opportunities for early career programs, but as we recover from the crisis, organizational leaders have deeply felt how valuable early career programs are within their workforce. In this episode, SHL's Estelle Kessi and Adecco Group's Dan Crerand talk about how to support Gen Z as they enter into their careers in the post-pandemic world.
March 01, 2022
Smart Teams #21 - Trend Lines - How C-suite Leaders Can Remain Successful in Times of Crisis
Executive leaders have been going through extreme 'pressure testing' over the last few years. In this episode of Trend Lines, Erin Crask speaks with Lilly Lin about what makes an executive leader successful during times of crisis.
February 22, 2022
Smart Teams #20 - CHRO Chat - Transforming Workplace Culture
One of the major factors driving the Great Resignation is toxic working cultures within an organization. But CHROs and Heads of HR have been working to solve these issues for a long time, and now the rest of the world is ready to change. In this episode, Teri speaks with David Blackburn about how to transform your workplace culture to become a place of belonging for employees.
February 15, 2022
Smart Teams #19 - Trend Lines - Diversity, Inclusion, and Belonging in the Workplace
In this episode of Trend Lines, an SHL Smart Teams series, Lance and Erin talk with Lisa Gutierrez, Chief Diversity and Inclusion Officer from Indiana University Health, about practical ways to implement DEI into your workplace decision making.
December 07, 2021
Smart Teams #18 - How to Develop Leaders that Grow a Future-proof Organization (Part 4)
Leaders will make or break your future-proof strategy! In the final of our four part series, Sarah McLellan speaks with Andrew Geake on how to grow a leadership team that will support your organization and people for today, and for many years to come.
November 30, 2021
Smart Teams #17 - How to Grow a Learning Program to Support a Future-proof Organization (Part 3)
Are your staffs prepared with the skills they need? In the third of a four part series, Sarah McLellan and Sushma Kumar discuss how to keep your team engaged and skilled in a way that supports you company today and for many years to come.
November 23, 2021
Smart Teams #16 - How to Build a Culture for a Future-proof Organization (Part 2)
"You can either drive culture, or let culture drive you". In the second part of a four-part series, Sarah McLellan talks to Brandon Pleaner about how you need to intentionally build a culture that supports your people to truly prepare a future-proof workforce.
November 16, 2021
Smart Teams #15 - How to Design a Future-proof Organization (Part 1)
If you could start from the beginning, how would you design your workforce? In the first of a four-part series, Sarah McLellan and Erin Crask discuss how to design an organization that will not only thrive in our current world, but also for many years to come.
November 09, 2021
Smart Teams #14 - Reimagining Early Career Programs
Graduate programs have always fed talent into business, but the pandemic and digitalization have changed it all! SHL's Frederic Magnen and FirstGroup's Paul Siaens discuss the disruptions impacting early career programs and how they are incredible for businesses and fresh graduates.
November 02, 2021
Smart Teams #13 - CHRO Chat - Creating a Stronger Culture to Retain Your Employees
In this episode of The CHRO Chat, Teri chats with Erin Crask about how organizations can build a strategy for culture that promotes trust, engagement, and collaboration. Culture will happen no matter what, so why not intentionally build the culture you want?
October 26, 2021
Smart Teams #12 - CHRO Chat - Psychological Contracts
In the new-normal world, Psychological Contract is more important than ever as people prioritise empathetic workplaces. SHL's CHRO, Teri Ellison, and Mo's CEO, Luke Fisher, talk with Standard Charter Bank’s Watson Stewart and Ed Airey from William Hill about how employers can create a workplace that engages employees.
October 19, 2021
Smart Teams #11 - Trend Lines - The Great Return: How to Safely Work in an Office During a Pandemic
There is a lot to consider as we figure out how to safely return to office. In this episode of Trend Lines, SHL's Erin Crask and Lance Andrews speak with Matthew Crayne about how employers can build more than just physical safety for employees returning to the office.
October 12, 2021
Smart Teams #10 - How to Use Data and Insight to Create a Talent Development Strategy
As we now learn how to use technology to create insights from the HR data—or "People Insights", the question remains, "What do we do with these insights?" SHL's Andrew Geake, and DSM's Vinciane Klein discuss the practical applications of insights to help people truly develop and transform businesses.
October 05, 2021
Smart Teams #9 - How to Create a Sense of Belonging in Your Company
The world seems to be on a mission to create diverse and inclusive organizations. But what happens when this is achieved? SHL's Andrew Geake talks with FSCS's Chief People Officer, David Blackburn, about how the journey of Diversity and Inclusion can create a Sense of Belonging.
September 28, 2021
Smart Teams #8 - How to Curb the Uncertainty in Your Tech Hiring Process and Build a Team of Talent with the Right Skills and Fit
Finding skilled tech talent is difficult and it’s hard to compete with tech giants! SHL's Edgar Zapata and Orange Quarter's Angus Mackintosh discuss real-world examples of how companies of all sizes are creating successful tech teams with the right skills and fit!
September 21, 2021
Smart Teams #7 - How Personality Tests Can Increase Diversity and Fairness within Your Hiring Process
A recent HBO documentary focused on Personality Tests and the power they hold around bias for hiring practices. Lance Andrews and Erin Crask discuss how recruiters can use Personality Tests to significantly increase fairness during hiring when working with the right tools.
September 14, 2021
Smart Teams #6 - How to Develop Young Professionals Early in Their Careers
There are major advantages for preparing young people for leadership early on in their careers. Seotlelo Rapolai and Thabiso Moloi discuss their experience of growing as leaders in their careers and give advice to companies who are hiring new graduates into their business.
September 07, 2021
Smart Teams #5 - How to Create an Excellent Candidate Experience Amid a Global Pandemic
Candidate experience significantly impacts the employee's future performance and the company's brand. SHL's Andy Nelesen and the Talent Board's Kevin Grossman discuss how to improve the candidate experience and how COVID has changed the game for an effective recruitment program.
August 31, 2021
Smart Teams #4 - Creating a Safe Environment for Employees Post COVID
How soon should an employer consider preparing the office for returning employees – so they feel safe? Dr. Todd Brodie interviews Cory Chalmers, creator of the TV show Hoarders, to discuss ways in which employers can create a clean and safe office space post COVID-19.
August 24, 2021
Smart Teams #3 - Preparing for the Return of the Workforce
It is hard to know what the workplace will look like post-COVID-19, however it is important to prepare your workforce. Dr. Todd Brodie and Michelle Keefe discuss how organizations can prepare employees for the new normal through ongoing communication, ramp-up time, and handling fears.
August 17, 2021
Smart Teams #2 - Keeping Displaced Workers Engaged
16 million Americans filed for unemployment since the COVID-19 outbreak, yet many organizations will need to re-engage employees when social distancing guidelines are relaxed. Dr. Todd Brodie and Michelle Keefe discuss the impacts of social distancing on employees and how to engage them at different phases of returning to work.
August 10, 2021
Smart Teams #1 - Leadership During Times of Crisis
Leaders can employ several strategies to help their organizations and teams maintain well-being and productivity during a crisis. Dr. Todd Brodie and Michelle Keefe discuss the ideal leadership behaviors during a crisis, approaches for collaborative leadership, and how leaders can take care of themselves.
August 03, 2021
Talent Talks #35 - Trend Lines: How the Current Labor Market Impacts Hiring
Current labor market trends have become completely erratic with the demand and supply for talent fluctuating significantly since the beginning of the pandemic. In this episode, Erin and Lance talk with Labor Economist Aaron Sojourner about how organizations can plan their talent strategies amid constant and unstable change.
July 27, 2021
Talent Talks #34 - The Ultimate Tool to Influence: Data
A new Talent Talks Podcast Series: Trendlines with Erin Crask and Lance Andrews. In this first episode of our series, we've invited Derek Hutchinson from Better Up to talk about how HR can use data visualization to tell their story, influence decision making, and grow their impact on the business.
July 13, 2021
Talent Talks #33 - How to Develop a Recruitment Program That Attracts Women to Your Tech Hiring Portfolio
As diversity programs continue to progress across the workforce, Tech hiring recruiters are under pressure to hire more women into their open tech positions. In this episode, SHL's Edgar Zapata and Xena's Megan Gill share a vision and best practices for how to increase female talent into tech teams.
June 08, 2021
Talent Talks #32 - How to Build a Culture of Consistent Innovation by Engaging the Intrepreneurials in Your Team
Companies that innovate and disrupt their industries seem to be the most successful. Exec teams have been searching for the key to consistent innovation while also keeping business as usual functions running. In this episode, SHL's Erin Crask speaks with her guest, EPSI's André Durivage about how to engage the intrepreneurs of your company to build a true culture of innovation.
May 11, 2021
Talent Talks #31 - Why Candidate Feedback Matters in the Hiring Process
Candidate feedback is a big deal - its been the buzz on the HR Tech content circuit for years. We know it can create a better experience for new employees and build stronger brands, and yet there are still countless examples where it is not being practiced. Why? In this episode, Sam Whiteman and Alex Sadler discuss Alex's 5 month job search experience -- drilling down into how recruiting teams can add candidate feedback into their everyday hiring practice.
April 27, 2021
Talent Talks #30 - How to Virtually Hire the Best Tech Talent
Recruitment teams across the world have been gearing up to create virtual hiring processes that find the best tech talent. The 2020 pandemic forced the acceleration of those programs in ways not everyone was ready. In this episode, Lance Andrews, Edgar Zapata, and Philip Diaz discuss examples of how organizations solved for this challenge to quickly design a virtual hiring process without sacrificing the candidate experience or quality of hire.
April 13, 2021
Talent Talks #29 - How Learning Circles Can Boost Ongoing Development, Drive Collaboration, and Reduce Siloes in Your Organization
Creating culture, remaining transparent, and idea-sharing is extremely difficult in a remote environment, but learning circles provide organizations with the tools to continue engaging employees during and beyond the pandemic. In this episode, Karen McLoughlin and Andrew Geake discuss how organizations can use learning circles to create purpose and connection across teams -- boosting their internal culture while employees feel more support.
April 06, 2021
Talent Talks #28 - How to Avoid Tokenism and Increase an Inclusive Culture in Your Organization
Diversity and inclusion are all the rage right now, but many organizations are struggling to understand how to get it right. In this episode, Sabrina Wijaya, Suraiya Rasheed, and Kristina Iniguez discuss the pitfalls of tokenism and give advice for how to effectively grow a culture of inclusion.
March 30, 2021
Talent Talks #27 - The CHRO Chat: How Do You Impact the Psychological Contract in Your Organization
All HR teams struggle to understand the individual nature of a psychological contract and how to truly engage employees at work. In this episode, SHL's CHRO, Teri Ellison chats with Mo's CEO, Luke Fisher on why a psychological contract is tough, they share best practices and start to discuss the journey that organizations need to go through to engage and empower their businesses.
March 23, 2021
Talent Talks #26 - Why Personality Matters for Hiring and Developing Talent
Personality Tests came under the fire this month when HBO released a documentary reviewing their impact on the workforce. In this episode, Andrew Geake and Karen McLoughlin challenge the assumptions of the documentary and discuss how personality tests can be incredibly beneficial for both the candidate and the company.
March 16, 2021
Talent Talks #25 - How to Provide Support for Your Employees after a Organization Restructure
Restructuring often happens during major changes that are caused by transformation or crisis, and the world has experienced a lot of that over the last year. In this episode, Andrew Geake and Karen McLoughlin talk about how to make sure your employees are supported and empowered in the midst of the difficult decisions made during redeployment.
March 02, 2021
Talent Talks #24 - How Transformational Leaders Impact Employee Engagement
Engaged employees boost the overall success of any business, but it can be challenging to increase engagement levels especially in the face of constant change. In this episode, SHL's Erin Crask and Marla Vega, executive director of EPSI, share how leaders can transform their workforce to be highly engaged within their teams and yield premium results.
February 23, 2021
Talent Talks #23 - How to Create an Incredible Graduate Hiring Experience
Graduate and campus recruiting has evolved as the promise of generation z is realized. Companies around the world are using advanced technology to create a branded and engaging experience, but what is the best approach? In this episode, Erin Crask and Donna Weiss discuss ways in which talent acquisition teams can attract and select the best talent in this digital age!
February 16, 2021
Talent Talks #22 - How to Build an Agile Workforce Through the Evolution of Talent Management
The concept of talent management is shifting dramatically – remaining competitive as an employer is now about creating opportunities for people to develop new skills and also to build capacity for empathic and authentic interactions between leaders and their teams. This is a huge job and changes occur at every corner. In this episode, Sarah McLellan and Galya Rofeh discuss how leaders and HR professionals can shape the future of their organization by maximizing the potential of their people.
October 06, 2020
Talent Talks #21 - How to Become Truly Diverse and Inclusive in Your Organizational Culture
Organizations around the world are looking for ways to promote a more diverse and inclusive workplace, but many are struggling to build tangible measures of change. In this episode, Suraiya Rasheed and Dr. Jonathan Ashong-Lamptey discuss practical ways for companies to build a truly inclusive workplace.
September 22, 2020
Talent Talks #20 - How to Prepare for the Internet of Careers as an Enterprise Leader
This episode features a round table conversation with Ken Lahti, SHL’s Chief Science and Innovation Officer, Yvette Cameron, Co-Founder and EVP of Velocity Career Labs, Lidiya Nadych-Petrenko, Global Head of Talent Attraction for JTI, Adeline Looi, the Global Head of Talent & Leadership for Nestle, and Tanya Delany, the Head of Global Assessments for Philip Morris International. This team will talk about the impact (anticipated gains, successes, and challenges) that the internet of careers has and will have on hiring and developing talent within large enterprises. They will discuss how this upcoming disruption changes how they create talent strategies, and the opportunity it brings for talent strategy to take a major role in board rooms.
September 08, 2020
Talent Talks #19 - Increasing Diversity in Your Tech Talent
The dilemma of diversity in the tech industry has persisted for a couple of decades, but there are groups of people and organizations who have created real and sustained progress against this issue. In this episode, Emma Payne - Head of Global Talent Acquisition at SHL, and Debbie Forster - CEO of the Tech Talent Charter, discuss how organizations took tangible steps to increase the presence of women in the tech industry, and now are building strategies to increase the diversity of race and ability.
August 25, 2020
Talent Talks #18 - The Unique Value of Humans and Algorithms at Work
Automation through artificial intelligence has major benefits in the human resource industry, but only if we keep the human in HR. In this episode, Ben Eubanks and Ken Lahti discuss how AI has the potential to introduce a new level of creativity and innovation, and how people leaders can gain the most out of the unique values that humans and algorithms offer.
August 18, 2020
Talent Talks #17 - Shifting Your Paradigm: Utilizing Skill and Behavior Assessments to Hire and Promote the Best People
College education and employment history are becoming less and less relevant, as the need for specific skill sets and behaviors take center stage in the world of talent acquisition and talent management. In this episode, Sam Whiteman, Head of Product Strategy for SHL, and Scott Abbott, co-founder of Talevation, PHASE4 Investments, and Straticos discuss the implications of this shift on businesses and individuals, as well as how this approach can be used to meaningfully grow diversity and inclusion.
July 28, 2020
Talent Talks #16 - Being a Leader and Supporting Black Lives Matter
This episode features a conversation between Arthur Rassias, SHL CRO, and Hung Lee, Recruiting Brainfood, about how businesses, people leaders, and recruiters can grow as true anti-racist allies in the midst of the Black Lives Matter movement. Hung and Arthur describe their own journeys of growth as anti-racist allies and will share their experiences of how that has impacted their approach to work. They will share their ideas for how to take action as an ally as well as when to step aside so other voices can be heard.
July 21, 2020
Talent Talks #15 - Big Bets in Talent Assessment
Talent Assessments are enjoying a renaissance of success in the world of business due to their effectiveness in helping to predict the fit and future performance of candidates or employees in specific jobs, teams, leadership roles, etc. Just like the rest of the world, the talent assessment world has also seen a fair amount of challenges as we face digital transformation. In this episode, Ken Lahti and Ben Hawkes discuss how Talent Assessments have evolved over time to address the needs of people, business, and digital advances. They also discuss what the future holds for Talent Assessment.
June 23, 2020
Talent Talks #14 - Training Clients to Use Assessments
Hiring managers and decision-makers in your organization need to follow the same set of standards and competencies to ensure candidates are assessed fairly and without unconscious bias. In this episode, Samia Khan and Simon Raymond discuss how training helps hiring teams use assessments to get the most out of them during the interview process.
June 03, 2020
Talent Talks #13 - The Role and Importance of Women in Leadership
Times have changed and more women have been promoted into leadership roles within organizations, although more progress needs to be made. What is the best way to continue growing opportunities for women? In this episode, SHL’s Emmy Hackett and Ciara Jordan discuss their experiences growing their careers and becoming leaders as women. They discuss the challenges and successes they have seen, as well as how to contribute to the growing success that diversity adds to an organization.
May 26, 2020
Talent Talks #12 - Using Blockchain Technology to Usher in the Internet of Careers
The internet of careers grants ownership of employment data to individuals so they can control their own career data. In this episode, Ken Lahti and special guest Yvette Cameron, Velocity Network Foundation™, discuss the opportunities that exist for people, companies, and our economy when people are given the opportunity to own their future and career through blockchain technology.
May 19, 2020
Talent Talks #11 - How to Find the Best HR Tech Tools on the Market
The marketplace is flooded with HR and work tech-based companies who have designed tools that are seemingly life-changing for large and small businesses alike - but how do you know when to trust and invest in these tools? In this episode, Dr. Ken Lahti and Special Guest Dr. Charles Handler discuss how business leaders can identify which tools on the market are truly beneficial.
May 12, 2020
Talent Talks #10 - The Rise of Assessments: How Assessments Create Value For the Employer and Candidate or Employee
In the blink of an eye - assessments have become a crucial part of talent acquisition and talent management strategies. In this episode, Ken Lahti and Lance Andrews discuss the value and experience that assessments bring to organizations and candidates or employees -- this will become even more important in the post-COVID world as we rebuild jobs and the economy.
May 05, 2020
Talent Talks #9 - Using AI to Recruit Talent for the Tech Industry
It is no secret that recruiting in the Tech industry is incredibly difficult - competitive compensation packages, time to selection, and the need for volume hiring have hiring managers under pressure to find the right people. In this episode, four Chief Technology Officers ranging from SHL, The Economist, The Telegraph, and a consultancy firm discuss the role that Artificial Intelligence plays in helping to hire the right fit talent for your tech team!
April 28, 2020
Talent Talks #8 - Talent in the Digital Era
Technology has changed incrementally over a few decades, and yet we have reached a tipping point. So much has changed that digital transformation must take place over incremental digital changes within an organization. In order to do this, leaders need talent who are agile and innovative. In this episode, Ken Lahti and Greg Robinson discuss what it takes for organizations to digitally transform using their greatest asset - people!
April 21, 2020
Talent Talks #7 - Building a Successful Remote Workforce During COVID-19 and For the Long Run
Part 1 in a special series with Dr. Todd Brodie. Is it possible to have a more connected, successful, and happy workforce while everyone is working from home? In this episode, Dr. Todd Brodie and Michelle Keefe discuss the ways an organization can set their people up for success as their teams adjust to working from home. ----------------- Todd Brodie, PhD., is a Senior Human Resources Business Partner who assists in setting global organizations on the path to success by employing current talent management approaches to attract, retain and develop high-potential talent. He has been recognized as a developer and implementer of strategies that motivate international teams and individuals to meet or exceed financial, operational, growth and customer service objectives in the Insurance, Financial Services, Hospitality, Entertainment, Casino and Professional Services industries. in both Human Resources and in a Front Line capacity.
April 07, 2020
Talent Talks #6 - Outcome Based Thinking
Talent acquisition has become increasingly difficult due to several factors including scarcity of quality talent and the complex nature of most jobs. Assessments have long been an avenue to assist companies to attract, select, and develop their people, yet many HR professionals are asked to provide ROI to business leaders. In this episode, Sarah and Guy discuss how HR teams can lead their talent strategy conversations with outcomes first.
March 24, 2020
Talent Talks #5 - The Truth About AI in Assessments
Artificial Intelligence has traversed a roller coaster of emotion in the workplace tech industry and everyone seems to be talking about it. In this podcast, Ken and Lance talk about why AI is nothing to fear. Instead, it has a lot of promise.
March 10, 2020
Talent Talks #4 - Digitally Transforming Inside and Out
What exactly does it take to digitally transform? In this episode, SHL’s Andy Bradshaw, CEO, and Jora Gill, CDO, discuss their experience with successful digital transformations in an organization.
February 25, 2020
Talent Talks #3 - The Age of Empathy
Candidate experience has become king in the world of talent acquisition and management. In this episode, SHL’s Ken Lahti and Sara Gutierrez discuss our approach to creating an excellent candidate experience by mixing science and technology.
February 18, 2020
Talent Talks #2 - Moving Beyond the Surface of Graduate Recruitment (Part 1)
In a time when top talent is scarce, graduate recruitment is a top priority for many businesses. In this episode, SHL’s Brandon Pleaner provides advice on how to attract and select graduates for your talent pool.
February 11, 2020
Talent Talks #1 - Digitalization is Real and It’s Everywhere
Is the “right” talent fundamentally different today than yesterday?
July 16, 2019