The Short Stay team are big fans of Sykes Cottage's big cheese - Graham Donoghue and this episode is value-packed with hints, tips and insights for property managers, owners, investors and short stay specialists spanning holiday homes and premium urban lets.
Graham has some pretty heavy duty digital and data experience prior to joining Sykes Cottages just over three years ago having spent a number of years at leading price comparison group MoneySuperMarket.
In that time he has transformed Sykes with stunning growth driven by insight, metrics and performance reviews to ensure that guests keep coming back and property owners are fully booked.
In this episode Elaine and Graham discuss overlooking the basics like cleaning, the impact of hot tubs, wifi and pets on booking decisions