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The Smooth Operator Podcast

The Smooth Operator Podcast

By Alyson Caffrey

The Smooth Operator Podcast is one operator's take on business, personal life and entrepreneurship. The average business owner's professional and personal lives are so closely intertwined that they must pay attention to the little details that separate them from the average. Hey my Name is Alyson Caffrey... I sit (and have sat) in the COO seat for several six and seven-figure businesses. Follow along with me while we dive into what separates average business owners from the amazing ones and what that means for you in your daily life.
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Episode 052: 3 Takeaways from Hiking Zion National Park

The Smooth Operator PodcastApr 26, 2019

00:00
11:15
Episode 066: Saying goodbye to a client

Episode 066: Saying goodbye to a client

Today on the podcast, we chat about best operational practices that can help you end client relationships amicably. See you inside!

Nov 14, 201908:50
Episode 065: Process creators and process managers

Episode 065: Process creators and process managers

Today on the Smooth Operator Podcast, we chat about the difference between process managers and process creators and how missing this crucial nuance can be devastating to your team. See you inside.

Nov 12, 201908:52
Episode 064: Creating repeatable projects

Episode 064: Creating repeatable projects

Today on the podcast I chat about the importance of repeatable projects and how you can begin to create yours today! See you inside.

Oct 18, 201907:42
Episode 062: Best Practices for Quarterly planning

Episode 062: Best Practices for Quarterly planning

Today on the podcast I'm breaking down how to prep for, execute and crush your quarterly planning! See you inside!

Oct 11, 201916:58
Episode 061: Start where you are

Episode 061: Start where you are

Live from the car yesterday reminding you to start where you are!

Oct 07, 201910:50
Episode 060: The process of creating more authentic human connection with Karan Nijhawan
Jun 28, 201924:03
Episode 059: 5 elements for a really productive day

Episode 059: 5 elements for a really productive day

Today on the podcast I break down the five elements I incorporate into my productive days and how you could be doing these once per month. See you inside.

Jun 26, 201914:53
Episode 058: An impromptu question from my mother
Jun 14, 201904:43
Episode 057: Financial planning with Diane Mayor
Jun 07, 201927:49
Episode 056: What needs to be true?

Episode 056: What needs to be true?

Today on the podcast, I chat about my favorite question to ask myself at the end of the week and how it can help you define 'what's next.' See you inside!

May 31, 201909:10
Episode 055: How to tackle process handoff

Episode 055: How to tackle process handoff

Today on the podcast, we discuss process handoff and how to ensure that you build in the structure for quality control. Oh, and we mention chicken sandwiches a lot... like a whole lot.  See you inside!

May 29, 201913:45
Episode 054: Takeaways from an NYC event

Episode 054: Takeaways from an NYC event

Today on the show, I chat about my top takeaways from Unfair Advantage Live! How the project went, what my biggest takeaways were and how that can apply to your service business. See you inside!

May 28, 201919:29
Episode 053: Schedules vs deadlines

Episode 053: Schedules vs deadlines

Today on the podcast I unpack the benefits of having scheduled projects vs deadline driven projects and the effects schedules have on your team culture, your project budget and the success of your projects as a whole. See you inside!


To learn more about how you can implement scheduled workflows into your business head to operationsagency.com/class :) 

Apr 29, 201910:04
Episode 052: 3 Takeaways from Hiking Zion National Park

Episode 052: 3 Takeaways from Hiking Zion National Park

Today on the podcast I'll discuss my three takeaways from hiking 50 miles in 4 days. I'll see you inside!


For more on how we help our clients grow their capacity and operate simply, head to operationsagency.com/class

Apr 26, 201911:15
Episode 051: On writing process best practices

Episode 051: On writing process best practices

Today on the podcast, I'm back with our CEO, Kelly, to chat about two really important things to keep in mind before you even think about writing a process.  See you inside!

Apr 12, 201913:02
Episode 049: On comparison and how to combat negativity

Episode 049: On comparison and how to combat negativity

Today on the podcast I chat about comparison and how you can structure a new relationship (with a new hire or a new ops person) to get the best results possible. I'll see you inside!


Watch my free training: http://operationsagency.com/class

Apr 10, 201909:42
Episode 050: On discipline with Cody Burch
Apr 08, 201933:55
Episode 048: Consistency, clarity and growing
Apr 05, 201910:45
Episode 047: March in review

Episode 047: March in review

In this episode, I break down what worked and what didn't for me in the March.  How it's been transitioning from ONLY client work to juggling sales calls and how nice it is to spend three FULL weeks at home if you're an 'on the road' entrepreneur.  See you inside!

Apr 03, 201910:04
Episode 046: I just bought something from a door-to-door salesperson

Episode 046: I just bought something from a door-to-door salesperson

Today I bought something from a door-to-door salesperson... here's why.

Mar 15, 201908:21
Episode 045: An operator's thoughts on sales and how to approach something you don't 'like' doing

Episode 045: An operator's thoughts on sales and how to approach something you don't 'like' doing

Today on the episode I unpack the three things you can do to help approach something you don't like doing in your business and how to be ready to get it off your plate as soon as possible. 

Mar 13, 201907:20
Episode 044: On agreements

Episode 044: On agreements

Today on the podcast, I chat about how important agreements are in my life and how you can create agreements in your life, with your team and with your business to yield incredible results. See you inside!


To learn more about how we help our clients structure operating agreements with their businesses, check out operationsagency.com/class

Mar 11, 201913:10
Episode 043: The fear of not being liked

Episode 043: The fear of not being liked

Today on the podcast, I talk a bit about important it was to me to be liked and why that could be holding you back from working with the right clients and hiring the right coaches.  See you inside!


To learn more about how we help folks streamline their operations head to operationsagency.com/class


Mar 08, 201909:19
Episode 042: Hiring best practices

Episode 042: Hiring best practices

Today on the podcast, I'm back with Kelly, our amazing CEO, to chat about some do's and don't around hiring.  Let's set you up for success bringing a new team member on!  See you inside!


If you want to learn more about how you can avoid the dangers of making the wrong hire, head to operationsagency.com/class

Mar 06, 201919:38
Episode 041: February in review

Episode 041: February in review

Today on the podcast, I unpack some February goals and chat a bit about what pivots I made and why.  See you inside!

Mar 04, 201907:34
Episode 040: What to fall back on when you face uncertainty

Episode 040: What to fall back on when you face uncertainty

Today on the podcast I unpack what I fall back on when things aren't going as I expect.  See you inside!


If you want to learn what you can implement into your business to create structure and handle growth, head to operationsagency.com/class

Mar 01, 201907:19
Episode 039: Doing what you're good at

Episode 039: Doing what you're good at

Today on the podcast I chat about doing only what you're good at and how that can be dangerous to developing new skills and serving your clients.  See you inside!

For expertise on how to structure your business to handle growth head over to operationsagency.com/class for a free training!

Feb 27, 201907:39
Episode 038: 'FOMO' and FOCUS

Episode 038: 'FOMO' and FOCUS

Today on the podcast we'll talk a little bit about attending live events, introducing new ideas and how to combat 'FOMO' with FOCUS.  See you inside!

Feb 25, 201909:13
Episode 037: Takeaways from a recent mastermind

Episode 037: Takeaways from a recent mastermind

Today on the podcast, I'm going to chat about three takeaways from a recent mastermind meeting in Florida. See you inside!


To learn more about Yuri and Healthpreneur™ head to healthpreneurgroup.com !

Feb 22, 201912:52
Episode 036: Tracking and lip liner

Episode 036: Tracking and lip liner

Today on the podcast I'm going to chat about the benefits of tracking and a recent lip liner search.  See you inside!

If you'd like to learn more about how we help companies use tracking to scale their business head to operationsagency.com/class !

Feb 20, 201909:11
Episode 035: That time I was part of a Guinness World Record

Episode 035: That time I was part of a Guinness World Record

Today on the podcast I share a story about the time I was part of a Guinness world record and how some things I noticed can help when developing processes.  See you inside!

Feb 15, 201905:49
Episode 034: How to structure creativity

Episode 034: How to structure creativity

Today on the podcast, I'll chat about how even the most creative and innovative pioneers need structure to allow them to achieve their vision! I'll see you inside!

To learn more about our method and to dive deeper into the things I talk about on this episode, head to operationsagency.com/class.

Feb 13, 201910:31
Episode 033: Your wardrobe and your processes

Episode 033: Your wardrobe and your processes

Today we chat about how creating processes is much like creating a killer wardrobe!  I'll see you inside!


To learn more about our process for how we help entrepreneurs get out of the weeds and above their business head to operationsagency.com/class

Feb 09, 201913:59
Episode 032: Onlookers and Action takers

Episode 032: Onlookers and Action takers

Today on the podcast I chat about a recent airport experience I had and how to approach your processes if someone or something gets stuck. See you inside!

Feb 08, 201910:18
Episode 031: What to do when you don't hit your goals

Episode 031: What to do when you don't hit your goals

Today on the podcast, I get real about not hitting my January revenue goals and share the three things I keep in mind when I don't hit my goals. See you inside!

Feb 06, 201908:43
Episode 030: Task management tactics

Episode 030: Task management tactics

Today on the podcast I chat about the Productivity Planner by Intelligent Change and what it's taught me about task management.

To get yours head here: https://www.intelligentchange.com/products/the-productivity-planner

Feb 04, 201910:29
Episode 029: The power of process in your product offerings

Episode 029: The power of process in your product offerings

Today on the podcast, we chat about your process and how it informs the products/services you offer.  To learn more about how to implement simple operating elements into how you fulfill, head to operationsagency.com/training.  See you inside!

Feb 01, 201905:50
Episode 028: The Entrepreneur vs the Business Owner

Episode 028: The Entrepreneur vs the Business Owner

Today on the podcast, I talk a little bit about what we believe to be the biggest distinction between entrepreneur and business owner.  If you want to learn more about how we implement simple operational elements, head over to operationsagency.com/training.  See you inside!

Jan 30, 201906:36
Episode 027: Communication tactics that cut through the noise

Episode 027: Communication tactics that cut through the noise

Today on the podcast we chat about operational communication tactics that can help avoid overwhelm.  I'll see you inside!

Jan 28, 201909:25
Episode 026. What I learned from launching my very first Facebook Ad

Episode 026. What I learned from launching my very first Facebook Ad

Today on the podcast, we chat about the three biggest things I learned after launching my very first Facebook Ad campaign just before the holidays.  I'll see you inside!

Links:
https://www.facebook.com/business/learn/facebook-ads-pixel

Jan 25, 201908:55
Episode 025. Choosing amazing partners

Episode 025. Choosing amazing partners

Today on the podcast, I'll unpack three really important things to look for in a business partner.   See you inside!


Trainual: https://bit.ly/2TYH595

Wise Advise and Assist: https://wiseadviseteam.com/

Jan 23, 201906:10
Episode 024: The importance of writing things down

Episode 024: The importance of writing things down

In this episode, we talk about the importance of writing things down.  How to leave a legacy in your personal life and in your business.  See you inside!

Jan 21, 201905:23
Episode 023. Quality and Quantity: A Mac and Cheese Story

Episode 023. Quality and Quantity: A Mac and Cheese Story

Today on the podcast we discuss Mac and Cheese and how keeping quality and quantity consistent can help when developing process or products and services. See you inside!

Jan 18, 201907:52
Episode 022. What to do when your dog eats chocolate

Episode 022. What to do when your dog eats chocolate

Today on the podcast we chat about that time Lucy ate chocolate and why outliers are key indicators for how you are operating.  See you inside!

Jan 16, 201909:00
Episode 021: Contingency Plans

Episode 021: Contingency Plans

Today on the podcast we discuss the importance of contingency plans and how maybe being a bit pessimistic can save you time and money. See you inside!

Jan 14, 201907:59
Episode 020. Preparing to accelerate

Episode 020. Preparing to accelerate

Today on the podcast, I'm back from a holiday hiatus with some tips on how you can prepare for acceleration in 2019.  See you inside!

Jan 11, 201907:17
Episode 019. An interview with G the Shep about the Music Process

Episode 019. An interview with G the Shep about the Music Process

In this episode I interview my buddy Grayson about his music process and what it's like 'leveling up' at a music studio. I'll see you inside.
Dec 16, 201809:06
Episode 018. Operations and planting trees

Episode 018. Operations and planting trees

Today on the podcast, I chat about my experience planting trees in our backyard and how it made me think about operations. See you inside!
Dec 14, 201807:23
Episode 017. Corporate vs. Online Operations

Episode 017. Corporate vs. Online Operations

Today on the podcast I'm back with our CEO, Kelly Kannett, to chat about corporate operations vs online operations and what ALL operating elements need to have to be successful. See you inside!
Dec 12, 201810:13
Episode ___ Explicit vs clean content

Episode ___ Explicit vs clean content

Today on the podcast, Kelly and I christen the show with our first f-bomb and talk about why we chose the explicit tag over the clean one. See you inside!
Dec 08, 201803:41