People Leading People

When your team feels psychologically safe, they are more likely to share open and honest feedback with you and others at the company. But, as a manager, psychological safety can be hard to foster.

Today we're chatting with Michael Lopp (aka @rands) and he's sharing what he’s learned from his time at Apple, Pinterest and Slack about sharing hard feedback with your team while maintaining an environment where people feel safe enough to say “no”.

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Camille Fournier is best known for being the former Chief Technology Officer of Rent The Runway, former vice president of technology at Goldman Sachs, and author of The Manager's Path: A Guide for Tech Leaders Navigating Growth and Change. Currently she is the Managing Director at the hedge fund, Two Sigma.

Today we're talking to Camille about Manager Readmes, a doc used to introduce yourself to your team. Are they good or bad? We're getting to the bottom of it today.

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Today, we're speaking with Mark Roberge. Mark is a senior lecturer at Harvard Business School where he teaches sales, marketing and entrepreneurship. He's also managing director at Stage 2 Capital, a venture capital firm backed and run by go-to-market executives, helping startups build world class go-to-market capabilities. He's the author of the best-selling book, The Sales Acceleration Formula: using data technology and inbound selling to go from zero to a hundred million.

Prior to these roles, Mark served as SVP of global sales and services at HubSpot scaling revenue from zero to a hundred million dollars. Mark was ranked #19 in Forbes top 30 social sellers in the world. He's an MIT graduate and has been featured in The Wall Street Journal, Forbes Magazine, Inc magazine, Boston Globe, TechCrunch, Harvard Business review and other major publications for his entrepreneurial ventures.

Phew, That's a mouthful.

Today, we're chatting with Mark about how to be an incredible sales leader using a simple weekly tactic to coach your team.

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Today we're chatting with Katie Womersley, VP Engineering at Buffer. Katie manages a completely remote engineering team at Buffer. She's sharing her tips for building a productive and motivated team from afar.

With so many misunderstandings happening in face-to-face meetings,  it's hard to imagine these pains don't just get amplified when your team is remote. Katie shares her tips on how to make it all just work from a unique perspective.

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We’re chatting with Eoghan McCabe, CEO at Intercom. Eoghan is a serial entrepreneur. After starting two other companies, in 2011 he and his co-founders started Intercom, a business messaging platform that delivers real-time, contextual communication consumers expect, the personal experience they demand and the tools to scale businesses’ needs. Intercom’s mission is to make internet business personal.

The company became one of Silicon Valley’s fastest growing startups, going from $1M - $50M ARR in 3 years. Today, the company has over 650 employees and has raised $241M in funding. More than 30,000 businesses, including New Relic, Atlassian, Autodesk, Sotheby’s, and Shopify, use Intercom to connect with 4 billion unique people worldwide.

Today we're diving into how Eoghan developed authenticity in his leadership style while he built and grew the rocket ship we all know as Intercom.

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