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Love as a business strategy℠

Love as a business strategy℠

By Softway
A podcast that brings humanity to the workplace.

Each episode of LAABS busts the doors off topics that most business leaders shy away from in the workplace. Ready to have important conversations to drive real change in your organization? It starts with love. Let us show you how.
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2. How Business Leaders Can Actually Help Black Employees

Love as a business strategy℠

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39. Love as a Business Strategy with Scribe Media
What do the son of a pimp, a publishing company, and love have to do with each other? Find out in this week's episode where we are joined by President and CEO of Scribe Media, JeVon "JT" McCormick. He gets real with us as we discuss why people always come first in his organization. This episode will leave you wanting more. Find out more about about our show and check out other episodes, transcripts, newsletters, and more at https://www.softway.com/laabs.
01:10:23
April 8, 2021
38. LAABS: Remember when Jeff was a bad boss?
Continuing our trip down memory lane, we invited two project managers, Ashley and Erin, onto the show this week to revisit their experience with Jeff as their boss before he started his behavior transformation journey. It’s awkward but it’s good. Take a listen! Find out more about about our show and check out other episodes, transcripts, newsletters, and more at https://www.softway.com/laabs.
40:35
March 30, 2021
37: LAABS: Remember When That One Email Destroyed Our Culture?
This week, we're kicking off a new series where we all take a trip down memory lane and think back on some of the stories that defined our old culture. Before our transformation, we have moments that we look back on and cringe, and we want to re-live those moments with our listeners. We don't want to give too much away, but this one is about a particular strongly-worded email that Mohammad sent in 2015 (and apparently his CAPS LOCK WAS BROKEN). Take a listen to find out what got him so fired up.  Find out more about about our show and check out other episodes, transcripts, newsletters, and more at https://www.softway.com/laabs.
37:23
March 26, 2021
36. Love as a Behavior Transformation Strategy
The reality is that 70% of culture transformations fail. But why? In this week's episode, we unpack our experiences with leaders and organizations that contribute to failed culture initiatives, and discuss how Softway's products and services bridge the gap and pave the way for real change in your organization. Find out more about about our show and check out other episodes, transcripts, newsletters, and more at https://www.softway.com/laabs.
37:54
March 2, 2021
35. Love as a Commitment Strategy
While there are a million reasons to invest in your company's people and culture, there are always going to be reasons not to. This week, we dig into some of the common excuses we commonly hear about why business leaders choose not to take on a culture transformation in their organization. This may just be our saltiest episode yet. Find out more about about our show and check out other episodes, transcripts, newsletters, and more at https://www.softway.com/laabs.
33:28
February 23, 2021
34. Love as an Uncomfortable Strategy
This week we had the privilege of sitting down with Victor Scotti, Chief Inspiration Officer of Moving Mountains LLC and former Google team member, to have a raw conversation about equity and diversity in the workplace. We were able to dig deep on topics of introspection, self efficacy, and opportunity when it comes to race and non-dominant groups. This episode is meant to spark conversation and make you look inward on some of these topics. We hope that you enjoy this episode with an open heart and an open mind.  Find out more about about our show and check out other episodes, transcripts, newsletters, and more at https://www.softway.com/laabs.
55:02
February 16, 2021
33. Love as a System Strategy
Joining us this week is author and consultant, Dan Edds. Dan discusses his research with us on how building a system centered around love, respect, and purpose could be the key to improving a high impact organization's culture and even how it can save lives. From healthcare to the military, Dan has seen how love is the answer to a lot of organization's leadership problems. Find out more about about our show and check out other episodes, transcripts, newsletters, and more at https://www.softway.com/laabs.
01:06:31
February 9, 2021
32. Love as a B2E Strategy
You've heard of B2B and B2C, but you've probably never heard of B2E or Business to Employee. At Softway, we create solutions that are employee-first in order to build more resilient workforces and higher performing organizations. In this week's episode, we outline why a B2E solution may just be what your company needs in order to succeed.  Find out more about about our show and check out other episodes, transcripts, newsletters, and more at https://www.softway.com/laabs.
31:13
February 2, 2021
31. Love as a Business Strategy with JMMB Group
This week, we have the Chief Marketing Officer of the JMMB Group, Kerry-Ann Stimpson, joining us to explain how love can be evident in the most unlikely of places: the banking industry. JMMB Group was founded on love and is still practiced daily with their employees, clients, and shareholders. Listen now to this deep dive on the JMMB Group and all that they're doing to spread the love. Find out more about about our show and check out other episodes, transcripts, newsletters, and more at https://www.softway.com/laabs.
55:42
January 26, 2021
30. Love as an Empathy Strategy
Empathy is at the center of everything we talk about at Love as a Business Strategy. If you don’t have empathy for the person sitting next to you at work, you are potentially missing out on untapped potential and innovation. In this episode, we explore what true empathy looks like in the workplace and why you should start practicing it now. Find out more about about our show and check out other episodes, transcripts, newsletters, and more at https://www.softway.com/laabs.
29:57
January 12, 2021
29. Love as a Forgiveness Strategy
Why is it important to learn about forgiveness in the workplace? Because it is one of the most important things about our humanity. Unforgiveness in business can lead to inefficiencies, lack of innovation, and profit loss. In this week's episode, we unpack why unforgiveness is the silent killer in an organization's culture.  Find out more about about our show and check out other episodes, transcripts, newsletters, and more at https://www.softway.com/laabs.
37:41
January 5, 2021
28. Love as a Humanizing Initiative Part 3
This week, we are joined again by the Humanizing Initiative to continue our conversation around humanistic leadership. We discuss the process of unlearning and relearning together as we examine how we can bring humanity back to the workplace.   Find out more about about our show and check out other episodes, transcripts, newsletters, and more at https://www.softway.com/laabs.
57:00
December 22, 2020
27. Love as a Humanizing Initiative Part 2
This week, we are joined again by the Humanizing Initiative to continue our conversation around humanistic leadership. We use this episode to examine the problem statement that many businesses are facing: why is what we're learning wrong? Find out more about about our show and check out other episodes, transcripts, newsletters, and more at https://www.softway.com/laabs.
59:02
December 15, 2020
26. Love as a Public Health Strategy
Communities are what build up our society, and a strong community is built by looking out for the person next to you. In this week's episode, we talk with Alisa Howard, a public health servant leader, to discuss trust and love within a community. Think this doesn't apply to business? Think again. Find out more about about our show and check out other episodes, transcripts, newsletters, and more at https://www.softway.com/laabs.
55:35
December 8, 2020
25. Love as a Nice Strategy
This week, we were joined by Marc Effron, best-selling author and founder of the Talent Strategy Group to talk about why "nice" cultures are not good for your business. Sometimes love means saying the tough things to your teammates, and that is often the nicest thing you can do for someone.    Find out more about about our show and check out other episodes, transcripts, newsletters, and more at https://www.softway.com/laabs.
58:51
December 1, 2020
24. Love as an Internship Strategy
In this week's episode, we are joined by Katherine Taylor, Executive Director of Genesys Works Houston, to talk about what love and inclusion have to do with corporate internships. We discuss equity of opportunity, the power of a network, and how major corporations are actually benefitting more from their interns than the interns are from them.  Find out more about about our show and check out other episodes, transcripts, newsletters, and more at https://www.softway.com/laabs.
54:39
November 24, 2020
23. Love as a Growth Strategy
This week, we are joined by best-selling author of "Banking on Digital Growth" James Robert Lay to talk about what successful growth looks like within an organization. Why do processes and technologies often fail and why might being purpose-driven be the answer? Find out the answers to these questions now.   Find out more about about our show and check out other episodes, transcripts, newsletters, and more at https://www.softway.com/laabs.
54:44
November 17, 2020
22. Love as a Humanizing Initiative
This week, we're kicking off an exciting collaborative series with The Humanizing Initiative. Their goal is to humanize leaders and organizations in order to cultivate humanistic leadership. In our first episode of this series, we meet the four co-founders and really dive into why The Humanizing Initiative exists.   Find out more about about our show and check out other episodes, transcripts, newsletters, and more at https://www.softway.com/laabs.
57:37
November 10, 2020
21. Love as a Trust Strategy
In this week's episode, we're talking about the elephant in the room: trust. Without it, you will never be able to have a high-performing team, but how do you build trust amongst your co-workers? We answer this question and discuss our experiences with vulnerability-based trust in 'Love as a Trust Strategy'.    Find out more about about our show and check out other episodes, transcripts, newsletters, and more at https://www.softway.com/laabs.
33:11
November 3, 2020
20. Love as a Vulnerability Strategy
Vulnerability is scary, but in the workplace, it's often unheard of. In this episode, we unpack how being vulnerable with your teams will unlock potential and also foster humanity within your organization.    Find out more about about our show and check out other episodes, transcripts, newsletters, and more at https://www.softway.com/laabs.
37:59
October 27, 2020
19. Love as a Healthcare Strategy
Over the past several months, we've seen a resurgence in the need for patient care and well-being with the COVID-19 pandemic sweeping the globe. Dr. Rod Brace, former hospital CEO and founding partner of Relia Healthcare Advisors, joins us to talk about what it takes to create a high-reliability culture. Find out more about about our show and check out other episodes, transcripts, newsletters, and more at https://www.softway.com/laabs.
54:25
October 20, 2020
18. Love as an Empowerment Strategy
Are you constantly wishing that you had more time in your day? Do you feel like the leaders bear the majority of the workload in your organization? This may not be an issue of time management, but a lack of empowerment. How can you lovingly empower your teams so that you are no longer working late nights and weekend - find out in this episode of Love as a Business Strategy.   Find out more about about our show and check out other episodes, transcripts, newsletters, and more at https://www.softway.com/laabs.
36:09
October 13, 2020
17. Love as a Mentorship Strategy
In this episode, we try to get you to think differently about a simple concept. What makes a good mentor? What role should mentorship play in our lives? What’s the right way to mentor someone, or to be mentored? We dive into all of these things, and share about the role that LOVE plays in all of it. Find out more about about our show and check out other episodes, transcripts, newsletters, and more at https://www.softway.com/laabs.
33:10
October 6, 2020
16. Love as a Platinum Strategy
Have you heard of the “Platinum Rule”? Our guest in this episode, Kandace Cooks, introduced us to this concept. She has devoted her life and career to following the Platinum Rule, and we have an amazing time diving into this concept - and how we might apply it to our lives. And of course, what’s love got to do with it?   Find out more about about our show and check out other episodes, transcripts, newsletters, and more at https://www.softway.com/laabs.
56:23
September 28, 2020
15. Love as a Team Strategy
What makes a team effective? How do you build a winning team? We’ve all heard of “High-performing teams”, but what’s the secret-sauce? In this episode, we talk about how we approach building teams, and we also try something different and get into an awkward debate. In the end, of course, we try to uncover the role that LOVE plays in every great team.   Find out more about about our show and check out other episodes, transcripts, newsletters, and more at https://www.softway.com/laabs.
40:08
September 22, 2020
14. Love as a Sales Strategy
How can we have a business podcast without talking about sales? As it turns out, we used to do sales all wrong - so we take this opportunity to really understand the drastic difference between how we used to approach sales vs. how we now apply a little LOVE to the process.   Find out more about about our show and check out other episodes, transcripts, newsletters, and more at https://www.softway.com/laabs.
37:44
September 15, 2020
13. Love as an Equity Strategy
We hear a lot of buzz around diversity and inclusion nowadays, but equity is not talked about as often. How is equity different? Why is it important? In this episode, we have an amazing conversation with the co-hosts of the Dear White Women Podcast, Sara and Misasha. Their expertise, experience, and perspective really shine a light on the topic of equity. Check out Sara & Misasha's podcast, Dear White Women, at https://www.dearwhitewomen.com/ and everywhere podcasts can be found. Find out more about about our show and check out other episodes, transcripts, newsletters, and more at https://www.softway.com/laabs.
54:53
September 8, 2020
12. Love as a Feedback Strategy
Let’s talk about the F word. That’s right… Feedback. Something that everybody needs, but not everybody always wants to hear. Why is giving and receiving feedback so hard sometimes? How do we unlock the true potential and benefit of feedback in our life? Through stories and discussion, we try to figure it out together in today’s episode. Find out more about about our show and check out other episodes, transcripts, newsletters, and more at https://www.softway.com/laabs.
39:42
September 1, 2020
11. Love as a Survival Strategy
In these unprecedented times, many businesses are just looking to survive. But how does a company survive in today’s climate? What’s it going to take? Is just surviving enough? Does love have any role to play in it? We invite an expert in this field, Jeff Brown, to help us answer these questions. With nearly 30 years of experience in building resilient companies, he walks us through his perspective on what surviving as a business really looks like. Find out more about about our show and check out other episodes, transcripts, newsletters, and more at https://www.softway.com/laabs.
52:31
August 25, 2020
10. Love as a Coaching Strategy
In this very special episode, we get a chance to chat with Jane Figueiredo—World Champion and Olympic medal-winning diving coach and Yulia Pakhalina—European Champion, World Champion, and 5-time Olympic medal-winning diver. We talk about love as a coaching strategy, and draw parallels between performing at the highest level of athletic competition and succeeding in business. Check out the other episodes, see show notes, transcripts, and more at our website: https://www.softway.com/laabs
01:08:14
August 18, 2020
9. Love as an Agile Transformation Strategy
Whether you’ve been going Agile for years, or you’re just now starting the transformation - an organization’s journey into Agile is not an easy one. In this episode, we talk about what makes an Agile transformation so difficult and what every business should be focusing on to really make Agile work. Spoiler alert: love might have something to do with it. Find out more about about our show and check out other episodes, transcripts, newsletters, and more at https://www.softway.com/laabs.
32:22
August 11, 2020
8. Love as a Delicious Strategy
Food is a universal connector of people. Food is at the center of every occasion. Sharing food is akin to sharing a piece of our identity, culture, and affection. When you sit and eat together, and when you eat the same food as others - you grow closer. So how is food connected to business? And what role does Love play in it all? Let's discuss. Find out more about about our show and check out other episodes, transcripts, newsletters, and more at https://www.softway.com/laabs.
27:04
July 31, 2020
7. Love as an Empathetic Leadership Strategy
How can leaders hold their teams accountable while still maintaining a culture of love? In this episode, we explore what it means to be an Empathetic Leader, and how there’s a very big difference between empathy and sympathy when it comes to the workplace. Find out more about about our show and check out other episodes, transcripts, newsletters, and more at https://www.softway.com/laabs.
29:25
July 24, 2020
6. Love as an Inclusion Strategy
In this episode, we zoom in on the topic of Inclusion. Specifically, how businesses should be tackling it. D&I is obviously still a hot topic, and many companies are scrambling for actionable results. What’s the right approach to address diversity and inclusion issues in your organization? And of course, where does LOVE fit into the equation? Let’s dive in. Find out more about about our show and check out other episodes, transcripts, newsletters, and more at https://www.softway.com/laabs.
37:34
July 17, 2020
5. Love as a Technology Strategy
Technology is a part of every modern business, and often an aspect that is approached logically and tactically. So often, it’s made up of zeroes and ones and nothing more. Is there any room for LOVE in something so mechanical? We take on that question and more in this episode! Find out more about about our show and check out other episodes, transcripts, newsletters, and more at https://www.softway.com/laabs.
30:43
July 10, 2020
4. Love as a Diversity & Inclusion Strategy
Diversity and Inclusion is at the forefront of many business conversation right now. Not everyone is approaching it the same way. We want to explore the different ways to look at and address D&I in a business - and how LOVE changes the equation. Addressing D&I in your business might look different from what you'd expect! Find out more about about our show and check out other episodes, transcripts, newsletters, and more at https://www.softway.com/laabs.
34:44
July 3, 2020
3. Love as a Digital Transformation Strategy
In this episode, we talk about digital transformation and what it really looks like for companies to go through. And of course, we ask: What role does LOVE play in a business’s digital transformation strategy? While many companies are focusing on digital strategy, it’s more than just changing your process and tools. The real transformation centers around how your teams work with each other, and how people behave. Find out more about about our show and check out other episodes, transcripts, newsletters, and more at https://www.softway.com/laabs.
29:25
June 26, 2020
2. How Business Leaders Can Actually Help Black Employees
In this episode, we speak with Chris Pitre, and ask him to share in-depth about 9 questions that businesses leaders can ask themselves to start identifying constructs, biases, and policies that contribute to the mistreatment and mischaracterization of Black employees in their organization.   The article we are referencing (How Business Leaders Can Actually Help Black Employees) can be found here. Find out more about about our show and check out other episodes, transcripts, newsletters, and more at https://www.softway.com/laabs.
34:55
June 12, 2020
1. Love as a...business strategy?
In our very first episode, we get together and talk about what "Love" means in a business context. We introduce the concept, and share what our experience has been in making this applicable to our business. See the video version here. Find out more about about our show and check out other episodes, transcripts, newsletters, and more at https://www.softway.com/laabs.
40:01
June 12, 2020