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Property Management Excellence (PME) Stacey Holt

Property Management Excellence (PME) Stacey Holt

By Property Management Excellence
Best practice tips for property managers everywhere and anywhere. Some podcasts reference Queensland legislation. Stacey Holt www.realestateexcellence.com.au
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Personal individual membership for Queensland Property Managers

Property Management Excellence (PME) Stacey Holt

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Stop Using the word Landlord! Do this instead
Stop Using the word Landlord! Do this instead
05:49
November 23, 2020
Thank a property manager day 27 November 2020
Thank a property manager day 27 November 2020
01:53
November 17, 2020
2021 Queensland Property Management Excellence PME training events. First session
2021 Queensland Property Management Excellence PME training events. First session released.
02:47
November 13, 2020
There is no such thing as a lease renewal
There is no such thing as a lease renewal
04:48
October 28, 2020
November 2020 Real Estate Excellence member update
November 2020 Real Estate Excellence member update
02:29
October 27, 2020
Future tenancy law and the Queensland state election
Future tenancy law and the Queensland state election
03:33
October 23, 2020
October 2020 Real Estate Excellence member update
October 2020 Real Estate Excellence member update
01:31
October 7, 2020
Queensland covid tenancy law amendments September 30 2020
Queensland covid tenancy law amendments September 30 2020
05:18
September 29, 2020
Queensland Covid laws update from earlier podcast
Queensland Covid laws update from earlier podcast
01:25
September 18, 2020
Queensland September 29 2020 Covid tenancy laws
Queensland September 29 2020 Covid tenancy laws
01:56
September 17, 2020
Stop doing property management and start doing this
Stop doing property management and start doing this
12:39
September 14, 2020
September 2020 Real Estate Excellence member update
September 2020 Real Estate Excellence member update
01:46
August 31, 2020
RTRA Act review update Queensland
RTRA Act review update Queensland
05:27
August 5, 2020
August 2020 Real Estate Excellence member update
August 2020 Real Estate Excellence member update
02:36
July 22, 2020
COVID-19 laws reminder for Queensland property managers
COVID-19 laws reminder for Queensland property managers
09:56
July 22, 2020
2020 Real Estate Excellence training events update recorded 21 July 2020
2020 Real Estate Excellence training events update
02:25
July 21, 2020
July 2020 Real Estate Excellence member update
July 2020 Real Estate Excellence member update
02:00
July 8, 2020
Property Management meeting agenda suggestions
Property Management meeting agenda suggestions
04:00
June 24, 2020
BDM weekly report and accountability
BDM weekly report and accountability
03:36
June 24, 2020
Property Management File audit tips
Property Management File audit tips
06:20
June 24, 2020
For those people who won’t put “things” in writing
For those people who won’t put “things” in writing
05:21
June 24, 2020
June 2020 Real Estate Excellence Member Update
June 2020 Real Estate Excellence Member Update
02:54
June 3, 2020
Do property managers read their emails?
Do property managers read their emails?
05:06
May 20, 2020
PME Convention 2020 Queensland COVID19 laws and more
PME Convention 2020 Queensland COVID19 laws and more
03:26
May 18, 2020
The new normal reset boundaries and expectations
The new normal reset boundaries and expectations
03:34
May 6, 2020
May 2020 Real Estate Excellence member update
May 2020 Real Estate Excellence member update
01:47
May 6, 2020
Queensland tenancy laws have now commenced.
Queensland tenancy laws have now commenced.
01:30
April 25, 2020
RTRA Act update and QCAT 24th April 2020. The laws have now commenced.
RTRA Act update and QCAT 24th April 2020. The laws have commenced
03:12
April 23, 2020
Queensland PME system temporary new chapter contents Coronavirus
Queensland PME system temporary new chapter contents coronavirus
03:14
April 22, 2020
Tenancy law update Queensland parliament update April 22nd 2020
Tenancy law update Queensland parliament update April 22nd 2020
04:37
April 22, 2020
Queensland tenancy law proposed changes update 21st April 2020
Queensland tenancy law proposed changes update 21st April 2020
06:10
April 20, 2020
Tenancy law update - The Government are listening Queensland
Tenancy law update - The Government are listening Queensland
04:49
April 16, 2020
What can you do regarding proposed Queensland tenancy laws? Property agents, managers, licensees
What can you do regarding proposed Queensland tenancy laws? Property agents, managers, licensees
07:24
April 15, 2020
RTA NEW Form temporary 18d concerns and more 10th April 2020
RTA NEW Form temporary 18d concerns and more 10th April 2020
06:07
April 10, 2020
Eviction bans coming and tenants must keep paying rent 6th April 2020
Eviction bans coming and tenants must keep paying rent 6th April 2020
07:29
April 5, 2020
How to apply for rental grant QLD rental assistance
How to apply for rental grant QLD rental assistance. The Government website has been corrected to say bond lodged as opposed to registered agreement as I’ve mentioned in this podcast.
02:56
April 1, 2020
Up to $500 per week rent assistance Queensland tenants and more
Up to $500 per week rent assistance Queensland tenants and more
05:22
April 1, 2020
Queensland Rental update 31st March 2020
Queensland Rental update 31st March 2020
04:13
March 30, 2020
There is not a rent moratorium Qld.Current at 30th March 2020 www.realestateexcellence.com.au
There is not a rent moratorium Queensland. Current as at 30th March 2020 www.realestateexcellence.com.au
04:30
March 29, 2020
Real Estate Excellence members my communication strategy during this time
Real Estate Excellence members my communication strategy during this time
03:22
March 27, 2020
Open house and auction not permitted. What is permitted? Australia Coronavirus
Open house and auction not permitted. What is permitted? Australia Coronavirus. Inspections by private appointment currently permitted as at midnight 25 March 2020
01:55
March 24, 2020
Rent reductions and rent arrears Covid19 Coronavirus
Rent reductions and rent arrears Covid19 Coronavirus
01:48
March 20, 2020
Rent arrears and property management Covid 19 Coronavirus.
Rent arrears and property management Covid 19 Coronavirus. I’m currently writing rent arrears and rent reduction suggested best practice policy Real Estate Excellence members. It will be at Member Online soon, and or email us as needed. Refer also to podcast Rent reductions and rent arrears Covid19 Coronavirus www.realestateexcellemce.com.au/memberonline
02:15
March 19, 2020
RTRA Act review update. Tenancy law reform Queensland
RTRA Act review update. Tenancy law reform Queensland
03:39
March 18, 2020
Showing property Virtually and what property managers can do during the Coronavirus pandemic
Showing property Virtually and what property managers can do during the Coronavirus pandemic
03:29
March 18, 2020
Platinum PME and Platinum non PME member update. Coronavirus online resources
Platinum PME and Platinum non PME member update. Coronavirus online resources
02:27
March 17, 2020
Coronavirus and real estate. Some thoughts for now
Coronavirus and real estate. Some thoughts for now
03:32
March 15, 2020
Maintenance, risk management & best practice Q & A
Maintenance, risk management & best practice Q & A. Questions provided to assist your agency to provide your agency answers.
05:24
March 5, 2020
Agency found 100% for tenant injury
Agency found 100% for tenant injury by Victorian court if appeal. Over $430000 awarded to tenant
03:26
February 25, 2020
March 2020 Real Estate Excellence member update
March 2020 Real Estate Excellence member update
03:26
February 25, 2020
We are trying to protect you not peeve you off client lessor
We are trying to protect you not peeve you off client lessor. Less fluff, more fact.
05:07
February 25, 2020
Anger maintenance and property management
Anger maintenance and property management
04:58
February 18, 2020
Rip the band aid off! Pick up the phone
Rip the band aid off! Pick up the phone
06:41
February 4, 2020
Text messaging and property management
Text messaging and property management
04:27
February 4, 2020
New business training for BDM’s and PM’s (Queensland)
New business training for BDM’s and PM’s (Queensland)
03:22
January 22, 2020
Landlord listing presentation booklet / guide tips. Educate, communication and negotiate.
Landlord listing presentation booklet / guide tips. Educate, communication and negotiate.
05:17
January 21, 2020
February 2020 Real Estate Excellence member update
February 2020 Real Estate Excellence member update
02:26
January 16, 2020
Looking inside cupboards during routine inspections
Looking inside cupboards during routine inspections
04:25
January 15, 2020
Fasttrack Property Management Excellence PME series Queensland
Fasttrack Property Management Excellence PME series. Queensland one day special events.
02:09
January 15, 2020
Property Management Excellence PME convention 2020
Property Management Excellence PME convention August 20 and 21 2020
02:56
January 15, 2020
Self resolution tips for property managers
Self resolution tips for property managers
05:39
January 3, 2020
2020 goals and planning the year ahead tips
2020 goals and planning the year ahead tips
06:07
December 31, 2019
Generation rent needs investors - tenancy law reform Queensland
Generation rent needs investors - tenancy law reform Queensland
12:21
December 10, 2019
Tenants right to have a pet; Queensland tenancy law review
Tenants right to have a pet; Queensland tenancy law review
03:40
December 4, 2019
Stage one RTRA Act review TRAINING podcast for PME system members offices
Stage one RTRA Act review TRAINING podcast for PME system members offices. Just under 30 minute training video at member online. www.realestateexcellence.com.au
02:04
December 3, 2019
Long term tenancy agreement contracts; does your agency consider this?
Long term tenancy agreement contracts; does your agency consider this?
03:03
December 2, 2019
December 2019 / January 2020 Real Estate Excellence member update
December 2019 / January 2020 Real Estate Excellence member update
04:06
December 2, 2019
Tenant right to right to make minor modifications - proposed Queensland law
Tenant right to right to make minor modifications - proposed Queensland law
03:33
November 17, 2019
Removal of without grounds provision from tenancy law QLD - proposed law
Removal of without grounds provision from tenancy law - proposed law Queensland
08:15
November 17, 2019
Welcome to Property Management Excellence PME podcasts
Welcome to Property Management Excellence PME podcasts. Stacey Holt.
00:32
November 15, 2019
RTRA Act review - Queensland- stage one
RTRA Act review - Queensland- stage one
04:17
November 15, 2019
2020 Property Management Excellence Queensland training
2020 Property Management Excellence Queensland training
01:44
October 27, 2019
RTA investigation team and more presenting at the thank a PM day special event 22 November 2019
RTA investigation team and more presenting at the thank a PM day special event 22 November 2019
03:10
October 27, 2019
Queensland PO and AFA Act 5 years on
Queensland PO and AFA Act 5 years on
04:32
October 24, 2019
QCAT 10 years on for Queensland property managers
QCAT 10 years on for Queensland property managers
06:10
October 24, 2019
November 2019 Real Estate Excellence member update
November 2019 Real Estate Excellence member update
03:14
October 24, 2019
Strategy management, not property management automation
Strategy management, not property management automation
03:16
October 17, 2019
Growing the rent roll daily, weekly and monthly planning tips
Growing the rent roll daily, weekly and monthly planning tips
05:07
October 8, 2019
Respond, don’t react
Respond, don’t react. Feel free to disappoint.
03:04
September 24, 2019
5 reasons a notice to leave can be given (Queensland)
5 reasons a notice to leave can be given (Queensland)
03:00
September 19, 2019
October 2019 Real Estate Excellence member update
October 2019 Real Estate Excellence member update
03:49
September 19, 2019
Safety tips for property agents and property managers
Safety tips for property agents and property managers
07:02
September 19, 2019
RTA investigations for licensees and property managers Queensland
RTA investigations for licensees and property managers Queensland
07:18
September 14, 2019
Top ten reasons your agency should be a member office of Real Estate Excellence
Top ten reasons your agency should be a member office of Real Estate Excellence
03:40
September 13, 2019
Overcoming price objections from lessor clients tips
Overcoming price objections from lessor clients tips for property managers
03:41
September 3, 2019
September 2019 Real Estate Excellence member update
September 2019 Real Estate Excellence member update
02:15
September 2, 2019
Is Property Management getting more difficult?
Is Property Management getting more difficult?
04:36
July 25, 2019
August 2019 Real Estate Excellence member update
August 2019 Real Estate Excellence member update
01:43
July 25, 2019
Do not complicate property management
Do not complicate property management
03:40
July 15, 2019
July 2019 Real Estate Excellence Member update
July 2019 Real Estate Excellence Member update
04:57
July 2, 2019
Property managers have you checked this today?
Property managers have you checked this today?
03:27
June 23, 2019
Property management health - mental, physical and emotional
Property management health - mental, physical and emotional
06:13
June 17, 2019
Without people we have no business
Without people we have no business
03:59
June 12, 2019
Entry condition report - if the tenant does not return the report within the legislative time frame
Entry condition report - if the tenant does not return the report within the legislative time frame
02:53
June 6, 2019
Personal individual membership for Queensland Property Managers
Personal individual membership for Queensland Property Managers
02:32
June 6, 2019
Customer service tips for career property managers
Customer service tips for career property managers
05:00
May 28, 2019
Do people buy people or do people buy a brand?
Do people buy people or do people buy a brand?
03:49
May 25, 2019
How do people find your agency? Online presence
How do people find your agency? Online presence
04:12
May 25, 2019
June 2019 Real Estate Excellence member update -member offices only
June 2019 Real Estate Excellence member update -member offices only
02:45
May 24, 2019
Desperate professionalism and property management
Desperate professionalism and property management
03:55
May 16, 2019
McDonald’s and property management.
McDonald’s and property management. Property management can easier.
03:50
May 16, 2019
Advanced property management special one day training event - QCAT
Advanced property management special one day training event - QCAT
02:17
May 15, 2019
Experienced property management special one day training event Queensland
Experienced property management special one day training event Queensland
02:34
May 15, 2019
Agency receptionist special one day training event (Queensland).
Director of First impressions / Agency receptionist special one day training event (Queensland).
01:56
May 15, 2019
Licensee and Agency Administrator special one day training event Queensland
Licensee and Agency Administrator special one day training event (Queensland).
01:56
May 15, 2019
Income producing and non income producing activities. Tips for property managers.
Income producing and non income producing activities. Tips for property managers.
04:52
May 14, 2019
To do today, To do tomorrow, To do eventually
To do today, To do tomorrow, To do eventually. Task and time management tips for property managers
05:34
May 14, 2019
The egg timer property manager
The egg timer property manager
05:30
May 6, 2019
Dealing with difficult people - tips for PM’s
Dealing with difficult people - tips for PM’s
05:54
May 6, 2019
Smoke alarm laws for Queensland rental property
Smoke alarm laws for Queensland rental property
03:29
May 6, 2019
New and Renew property management special one day training
New and Renew property management special one day training
01:55
May 1, 2019
New business training for Queensland property managers
New business training for Queensland property managers
02:17
April 29, 2019
May member update (members only). Real Estate Excellence
May member update (members only). Real Estate Excellence
03:04
April 26, 2019
Rules of entry; it’s a tenants home. Know the law
Rules of entry; it’s a tenants home. Know the law
04:07
April 24, 2019
Property management isn’t difficult; people can be. The big C.
Property management isn’t difficult; people can be. The big C.
05:25
April 16, 2019
Electronic signatures and tenancy lease contracts
Electronic signatures and tenancy lease contracts
02:25
April 16, 2019
Don’t make or take a phone call without this system
Don’t make or take a phone call without this system - tips for property managers
04:21
April 15, 2019
New business tip - the first 24 hours after listing
New business tip - the first 24 hours after listing
02:34
April 3, 2019
New business tip - has your agency got a You Tube account?
New business tip - has your agency got a You Tube account?
02:03
April 3, 2019
New business tip - why isn’t your office doing podcasts?
New business tip - why isn’t your office doing podcasts?
01:52
April 3, 2019
Sales Excellence manual for PME system member offices. Member only podcast
Sales Excellence manual for PME system member offices
03:21
April 2, 2019
Minimum housing standards for Queensland rental property
Minimum housing standards for Queensland rental property
05:01
April 1, 2019
I hope the title property manager dies before me
I hope the title property manager dies before me
06:28
April 1, 2019
Property managers cannot always be available. Nothing changes, nothing changes
Property managers cannot always be available. Nothing changes, nothing changes
05:33
April 1, 2019
Proactive property management tips - maintenance
Proactive property management - maintenance
03:34
April 1, 2019
Smile when you dial - tips for making phone calls for property managers
Smile when you dial - tips for making phone calls for property managers
03:49
April 1, 2019
Tips for Property Management Excellence success
Tips for Property Management Excellence success
06:15
April 1, 2019
Tips on how to deal with rude people in property management
Tips on How to deal with rude people in property management.
05:17
April 1, 2019
Imagine not getting paid? Look after your contractors
Imagine not getting paid? Look after your contractors
03:09
March 25, 2019
Lease renewals; does your agency work for free?
Lease renewals; does your agency work for free?
03:15
March 25, 2019
Did you get my email phone call and or 2nd email. Tips on how to avoid.
Did you get my email phone call and or 2nd email. Tips on how to avoid.
03:37
March 21, 2019
Property management tasks and time management
Property management tasks and time management
05:50
March 19, 2019
Landlord public liability insurance; a reminder for PM’s
Landlord public liability insurance; a reminder for PM’s
03:47
March 19, 2019
Tips for property managers; self resolution and disputes
Best practice tips for property managers; self resolution and disputes
04:43
March 16, 2019
Best practice documents when signing a new lessor client
Best Practice Documents recommended to be used when signing up a new lessor client
03:50
March 15, 2019
Fasttrack property management special events Queensland
Fasttrack property management special events Queensland
05:41
March 13, 2019
Property management training coming up Queensland in 2019
Property management training coming up Queensland in 2019
02:23
March 13, 2019
April 2019 member update (members only). Real Estate Excellence member offices.
April 2019 member update (members only). Real Estate Excellence member offices.
02:55
March 13, 2019
The 5 reasons property managers carry out routine inspections
The 5 reasons property managers carry out routine inspections
04:44
March 13, 2019
March 2019 member update (members only) Real Estate Excellence
March 2019 member offices Real Estate Excellence
02:40
February 26, 2019
Tribunal for property managers - tips for success
Tribunal for property managers - tips for success
05:14
February 26, 2019
PME an overview for member offices only
PME an overview for member offices only
04:21
February 20, 2019
Changes coming for training videos PME system (members only listen)
Changes coming for training videos PME system - member offices
01:44
February 15, 2019
Private property management training and education services in your office.
Private property management training and education services in your office.
01:20
February 15, 2019
Outsourcing and property management; some of my quick concerns and thoughts
Outsourcing and property management; some of my quick concerns and thoughts
03:25
February 12, 2019
Queensland only. Property management Fasttrack one day training events
Queensland only. Property management Fasttrack one day training events
04:40
February 5, 2019
How do you know who you are dealing with? Best practice tips for property managers
How do you know who you are dealing with? Best practice tips for property managers
03:22
February 4, 2019
Mould in rental properties; tenant and landlord responsibilities
Mould in rental properties; tenant and landlord responsibilities
05:57
February 2, 2019
Natural disasters and property management best practice tips
Natural disasters and property management best practice tips
10:58
February 2, 2019
Rent arrears and the landlord; best practice tips
Rent arrears and the landlord; best practice tips
02:57
January 24, 2019
February 2019 member update (members only) Real Estate Excellence
February Real Estate Excellence member update 2019 as part of the membership update service.
02:52
January 22, 2019
Property Management - Pros and Cons
Property Management - Pros and Cons. The Positives and Negatives to the wonderful world of property management.
05:17
January 22, 2019
Educating clients on why they should have landlord insurance.
Tips on educating clients on why they should have landlord insurance.
02:02
January 22, 2019
ANZAC day laws for Queensland agencies. Lest we forget
ANZAC day laws for Queensland agencies
02:16
January 22, 2019
What is the role of a career property manager?
What is the role of a career property manager? Welcome to the wonderful world of Property Management. Same podcast as welcome to the wonderful world of property management.
04:52
January 22, 2019
Why are property managers so mean to each other?
Why are property managers so mean to each other?
02:58
January 22, 2019
Rent arrears best practice tips
Rent arrears best practice tips
06:51
January 22, 2019
Happy staff = happy clients. Culture staff retention
Happy staff = happy clients. Culture staff retention
02:35
January 21, 2019
How many properties can one property manager manage? The age old question
How many properties can one property manager manage?
07:48
January 21, 2019
Task management vs portfolio management
Task management vs portfolio management in property management businesses
07:04
January 21, 2019
Vacate Final inspection pre vacate best practice tips
Vacate Final inspection pre vacate best practice tips
05:27
January 21, 2019
What is thank a property manager day
What is thank a property manager day
03:33
January 20, 2019
Application forms and processing best practice
Tips for tenancy application forms and processing best practice
11:32
January 20, 2019
Tips for setting up or reviewing a property management business
Tips for setting up or reviewing a property management business
06:23
January 18, 2019
Membership services; to listen upon enquiry for services
Membership services; to listen upon enquiry for services
05:43
January 17, 2019
Tenancy sign up best practice tips
Tenancy sign up best practice tips
06:37
January 17, 2019
Entry condition report best practice procedures
Entry condition report best practice procedure tips
07:22
January 17, 2019
RTRA Act review Queensland - what you need to know as at January 2019
RTRA Act review Queensland - what you need to know as at 17th January 2019.
06:57
January 17, 2019
The KPI’s you should have for property management
What KPI’s should I be using for property management? Information sourced from www.johncrocker.co.nz
08:26
January 17, 2019
What do you do for your management fee? Landlord objections
What do you do for your management fee? Tips for Landlord objections
06:48
January 16, 2019
BDM’s; New business tips for growing the rent roll
New business tips for growing the rent roll for BDM’s and property managers who carry out a BDM role.
05:04
January 16, 2019
How to survey landlords easily and why it should be done
Tips on how to surveys landlords easily.
05:08
January 16, 2019
Landlords newsletters and how easily they can be done plus why you should do them
Topics for newsletters and how easily they can be done
04:41
January 16, 2019
Time management for property managers
Tips - time management for property managers
07:02
January 16, 2019
Script for client not wanting to sign management agreement
Script for client not wanting to sign management agreement. “Find me a tenant first and then I will sign”.
02:24
January 16, 2019
Creating and maintaining a successful PM Business
Creating and maintaining successful property management
05:18
January 16, 2019
How to deal with vacant property in your rent roll.
Tips for dealing with vacant property in your rent roll.
05:02
January 16, 2019
Not all business is good business. Why we should say no thanks to some business
The importance of saying goodbye to poor clients.
04:15
January 16, 2019
Welcome - what this podcast is about
Welcome and quick tip
01:41
January 16, 2019