Property Management Excellence (PME) Stacey Holt

2021 focusing on your why in Property Management. Happy New Year

COVID safe Real Estate Industry Plan. Queensland. A reminder the Real Estate Industry Covid Safe Plan is required to be Signed and be available for a relevant compliance/ enforcement officer. Plus, there must be a statement of compliance publicly displayed signed and dated.

Version 2 Dec 20 Jan 21 Real Estate Excellence Member update

Property Managers do not manage property

December 2020/January 2021 Real Estate Excellence member update. Note. The member update has to be updated to a version 2 due to covid tenancy laws being extended from 31 December. Refer www.realestateexcellence.com.au/memberupdate

Stop Using the word Landlord! Do this instead

Thank a property manager day 27 November 2020

2021 Queensland Property Management Excellence PME training events. First session released.

There is no such thing as a lease renewal

November 2020 Real Estate Excellence member update

Future tenancy law and the Queensland state election

October 2020 Real Estate Excellence member update

Queensland covid tenancy law amendments September 30 2020

Queensland Covid laws update from earlier podcast

Queensland September 29 2020 Covid tenancy laws

Stop doing property management and start doing this

September 2020 Real Estate Excellence member update

RTRA Act review update Queensland

August 2020 Real Estate Excellence member update

COVID-19 laws reminder for Queensland property managers

2020 Real Estate Excellence training events update

July 2020 Real Estate Excellence member update

Property Management meeting agenda suggestions

BDM weekly report and accountability

Property Management File audit tips

For those people who won’t put “things” in writing

June 2020 Real Estate Excellence Member Update

Do property managers read their emails?

PME Convention 2020 Queensland COVID19 laws and more

The new normal reset boundaries and expectations

May 2020 Real Estate Excellence member update

Queensland tenancy laws have now commenced.

RTRA Act update and QCAT 24th April 2020. The laws have commenced

Queensland PME system temporary new chapter contents coronavirus

Tenancy law update Queensland parliament update April 22nd 2020

Queensland tenancy law proposed changes update 21st April 2020

Tenancy law update - The Government are listening Queensland

What can you do regarding proposed Queensland tenancy laws? Property agents, managers, licensees

RTA NEW Form temporary 18d concerns and more 10th April 2020

Eviction bans coming and tenants must keep paying rent 6th April 2020

How to apply for rental grant QLD rental assistance. The Government website has been corrected to say bond lodged as opposed to registered agreement as I’ve mentioned in this podcast.

Up to $500 per week rent assistance Queensland tenants and more

Queensland Rental update 31st March 2020

There is not a rent moratorium Queensland. Current as at 30th March 2020 www.realestateexcellence.com.au

Real Estate Excellence members my communication strategy during this time

Open house and auction not permitted. What is permitted? Australia Coronavirus. Inspections by private appointment currently permitted as at midnight 25 March 2020

Rent reductions and rent arrears Covid19 Coronavirus

Rent arrears and property management Covid 19 Coronavirus. I’m currently writing rent arrears and rent reduction suggested best practice policy Real Estate Excellence members. It will be at Member Online soon, and or email us as needed. Refer also to podcast Rent reductions and rent arrears Covid19 Coronavirus www.realestateexcellemce.com.au/memberonline

RTRA Act review update. Tenancy law reform Queensland

Showing property Virtually and what property managers can do during the Coronavirus pandemic

Platinum PME and Platinum non PME member update. Coronavirus online resources

Coronavirus and real estate. Some thoughts for now

Maintenance, risk management & best practice Q & A. Questions provided to assist your agency to provide your agency answers.

Agency found 100% for tenant injury by Victorian court if appeal. Over $430000 awarded to tenant

March 2020 Real Estate Excellence member update

We are trying to protect you not peeve you off client lessor. Less fluff, more fact.

Anger maintenance and property management

Rip the band aid off! Pick up the phone

Text messaging and property management

New business training for BDM’s and PM’s (Queensland)

Landlord listing presentation booklet / guide tips. Educate, communication and negotiate.

February 2020 Real Estate Excellence member update

Looking inside cupboards during routine inspections

Fasttrack Property Management Excellence PME series. Queensland one day special events.

Property Management Excellence PME convention August 20 and 21 2020

Self resolution tips for property managers

2020 goals and planning the year ahead tips

Generation rent needs investors - tenancy law reform Queensland

Tenants right to have a pet; Queensland tenancy law review

Stage one RTRA Act review TRAINING podcast for PME system members offices. Just under 30 minute training video at member online. www.realestateexcellence.com.au

Long term tenancy agreement contracts; does your agency consider this?

December 2019 / January 2020 Real Estate Excellence member update

Tenant right to right to make minor modifications - proposed Queensland law

Removal of without grounds provision from tenancy law - proposed law Queensland

Welcome to Property Management Excellence PME podcasts. Stacey Holt.

RTRA Act review - Queensland- stage one

2020 Property Management Excellence Queensland training

RTA investigation team and more presenting at the thank a PM day special event 22 November 2019

Queensland PO and AFA Act 5 years on

QCAT 10 years on for Queensland property managers

November 2019 Real Estate Excellence member update

Strategy management, not property management automation

Growing the rent roll daily, weekly and monthly planning tips

Respond, don’t react. Feel free to disappoint.

5 reasons a notice to leave can be given (Queensland)

October 2019 Real Estate Excellence member update

Safety tips for property agents and property managers

RTA investigations for licensees and property managers Queensland

Top ten reasons your agency should be a member office of Real Estate Excellence

Overcoming price objections from lessor clients tips for property managers

September 2019 Real Estate Excellence member update

Is Property Management getting more difficult?

August 2019 Real Estate Excellence member update

Do not complicate property management

July 2019 Real Estate Excellence Member update

Property managers have you checked this today?

Property management health - mental, physical and emotional

Without people we have no business

Entry condition report - if the tenant does not return the report within the legislative time frame

Personal individual membership for Queensland Property Managers

Customer service tips for career property managers

Do people buy people or do people buy a brand?

How do people find your agency? Online presence

June 2019 Real Estate Excellence member update -member offices only

Desperate professionalism and property management

McDonald’s and property management. Property management can easier.

Advanced property management special one day training event - QCAT

Experienced property management special one day training event Queensland

Director of First impressions / Agency receptionist special one day training event (Queensland).

Licensee and Agency Administrator special one day training event (Queensland).

Income producing and non income producing activities. Tips for property managers.

To do today, To do tomorrow, To do eventually. Task and time management tips for property managers

The egg timer property manager

Dealing with difficult people - tips for PM’s

Smoke alarm laws for Queensland rental property

New and Renew property management special one day training

New business training for Queensland property managers

May member update (members only). Real Estate Excellence

Rules of entry; it’s a tenants home. Know the law

Property management isn’t difficult; people can be. The big C.

Electronic signatures and tenancy lease contracts

Don’t make or take a phone call without this system - tips for property managers

New business tip - the first 24 hours after listing

New business tip - has your agency got a You Tube account?

New business tip - why isn’t your office doing podcasts?

Sales Excellence manual for PME system member offices

Minimum housing standards for Queensland rental property

I hope the title property manager dies before me

Property managers cannot always be available. Nothing changes, nothing changes

Proactive property management - maintenance

Smile when you dial - tips for making phone calls for property managers

Tips for Property Management Excellence success

Tips on How to deal with rude people in property management.

Imagine not getting paid? Look after your contractors

Lease renewals; does your agency work for free?

Did you get my email phone call and or 2nd email. Tips on how to avoid.

Property management tasks and time management

Landlord public liability insurance; a reminder for PM’s

Best practice tips for property managers; self resolution and disputes

Best Practice Documents recommended to be used when signing up a new lessor client

Fasttrack property management special events Queensland

Property management training coming up Queensland in 2019

April 2019 member update (members only). Real Estate Excellence member offices.

The 5 reasons property managers carry out routine inspections

March 2019 member offices Real Estate Excellence

Tribunal for property managers - tips for success

PME an overview for member offices only

Changes coming for training videos PME system - member offices

Private property management training and education services in your office.

Outsourcing and property management; some of my quick concerns and thoughts

Queensland only. Property management Fasttrack one day training events

How do you know who you are dealing with? Best practice tips for property managers

Mould in rental properties; tenant and landlord responsibilities

Natural disasters and property management best practice tips

Rent arrears and the landlord; best practice tips

February Real Estate Excellence member update 2019 as part of the membership update service.

Property Management - Pros and Cons. The Positives and Negatives to the wonderful world of property management.

Tips on educating clients on why they should have landlord insurance.

ANZAC day laws for Queensland agencies

What is the role of a career property manager? Welcome to the wonderful world of Property Management. Same podcast as welcome to the wonderful world of property management.

Why are property managers so mean to each other?

Rent arrears best practice tips

Happy staff = happy clients. Culture staff retention

How many properties can one property manager manage?

Task management vs portfolio management in property management businesses

Vacate Final inspection pre vacate best practice tips

What is thank a property manager day

Tips for tenancy application forms and processing best practice

Tips for setting up or reviewing a property management business

Membership services; to listen upon enquiry for services

Tenancy sign up best practice tips

Entry condition report best practice procedure tips

RTRA Act review Queensland - what you need to know as at 17th January 2019.

What KPI’s should I be using for property management? Information sourced from www.johncrocker.co.nz

What do you do for your management fee? Tips for Landlord objections

New business tips for growing the rent roll for BDM’s and property managers who carry out a BDM role.

Tips on how to surveys landlords easily.

Topics for newsletters and how easily they can be done

Tips - time management for property managers

Script for client not wanting to sign management agreement. “Find me a tenant first and then I will sign”.

Creating and maintaining successful property management

Tips for dealing with vacant property in your rent roll.

The importance of saying goodbye to poor clients.

Welcome and quick tip