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StackPod

StackPod

By Stackstate

Welcome to the StackPod! In this podcast, Anthony, our host and former SRE, invites subject matter experts from all over the world to discuss topics related to observability, site reliability engineering and working in tech in general. We publish an episode every other week. Enjoy!

Want to know more? Visit www.stackstate.com
Currently playing episode

#10 Observability: Best Practices for SaaS Solutions on AWS With Russel Foster of StackState

StackPodMar 17, 2022

00:00
43:44
#18 Tech: Why It’s Always About the People and Never About the Technology With Jujhar Singh of Thoughtworks

#18 Tech: Why It’s Always About the People and Never About the Technology With Jujhar Singh of Thoughtworks

I am so excited to announce the guest of this show: Jujhar Singh! A few episodes ago, we talked with fellow podcaster and tech evangelist Dotan Horovits. During that episode, Dotan shared with us that he wrote a blog post together with Jujhar called ‘How Much Observability Is Enough?’, and we were eager to invite Jujhar to the StackPod as well to dive into this topic a bit more.

So, to give you some background information: Jujhar has worked in tech since he was very young and when he was in his mid twenties, he was already an IT manager. After a while, he decided to take a paycut because he wanted to be in software engineering instead of management, which was, I quote: “the best decision I ever made, man”. Currently, Jujhar is a lead consultant at Thoughtworks, with a specialization in DevOps and Infrastructure, where he has the chance to work alongside some of the writers of his favorite software book: Accelerate: The Science of DevOps.

In this episode, you will hear Jujhar and Anthony discuss why tech is always about the people and not about the technology, how you can enable engineering teams to make their lives easier and prevent cognitive overload and why platform teams can be an answer to that, why diversity is crucial for successful working environments, and much more.

Jul 28, 202231:19
#17 Keeping Customers Happy in Complex Situations With Martin Lako of StackState

#17 Keeping Customers Happy in Complex Situations With Martin Lako of StackState

Today we are talking to Martin Lako. Martin is Director of Customer Success here at StackState and has been here since almost the beginning - for over 3.5 years now. So to give you a little bit of a background story: As you might know, the StackState observability product is offered as both a Saas and an on-prem solution. On-prem solutions are often used by large enterprises with highly complex IT environments consisting of many different, sometimes mission-critical, technologies. That means StackState not only needs to be implemented very carefully by Martin and his team, the team also needs to be able to integrate StackState with many different technologies.

When onboarding gets complex, you might expect that it is hard to keep a high customer service level. Nothing could be further from the truth for Martin and his team. According to many of our customers they do an amazing job. On technology review site G2, one customer said: “The StackState team listens to what their customers need and has fantastic customer support.” Another customer said: “Vendor/Friend with which I would like to grab a beer!”

So obviously, we wanted to invite Martin to the StackPod to ask him about this: What does his team do to keep our customers happy, even if onboarding can be very complex? How does he deal with all of the different time zones? How does he make sure he and his team continue to deliver the same level of customer service now that the company is growing?

Apart from that, Anthony and Martin talk about Martin’s biggest hobby: playing the guitar, which he started when he was 40. Martin shares why you are never too old to learn and his top tips on learning to play a music instrument. 

Jul 21, 202226:49
#16 Dotan Horovits on Why Observability Is a Data Analytics Problem

#16 Dotan Horovits on Why Observability Is a Data Analytics Problem

In today’s episode, we are talking to fellow podcaster Dotan Horovits. Dotan is an open source and technology enthusiast: he is the host of the OpenObservability podcast, he writes articles about open source and observability, he is an avid speaker at events like KubeCon and Conf42, he’s a co-organizer of Cloud Native Computing Foundation’s local chapter in Tel Aviv, Israel and in his day job, he is a developer advocate at Logz.io.

One of Dotan’s recent blog posts is titled: “Observability is a Data Analytics Problem,” and in this blog post he explains that observability is not just the simple sum of logs, metrics and traces, but for effective observability you need to fix the data analytics problem. We wanted to invite Dotan to dive into that a bit more. So, listen to this episode, to hear Dotan and Anthony discuss why logs, metrics and traces are not enough anymore, what it takes to start solving the underlying data analytics problem, and what responsibility observability vendors - like Logz.io and StackState, for example - have in solving this problem. Let’s get started and enjoy the podcast.

Jun 23, 202231:38
#15 Defining and Executing a Clear Product Strategy With Andreas Prins of StackState

#15 Defining and Executing a Clear Product Strategy With Andreas Prins of StackState

In today’s episode we are talking to Andreas Prins. Andreas has over 5 years of experience in different product management and product strategy roles and at the moment he is our VP of product here at StackState. So, if you are familiar with the product management role - either because you are in a similar role or you work closely with product managers in your job - you might be aware of the fact that product management is often a very diverse role: you’re responsible for the product roadmap, you’re the one who’s connecting different teams so that everyone works towards this certain goal, and you are often also the external spokesperson when it comes to things like webinars and interviews. And then I probably still forget some tasks and responsibilities.

So, you can imagine we were very stoked when Andreas said yes when we invited him to the podcast. Not just because he’s a great guy and because he’s great at explaining things very clearly, but also because we were looking forward to hearing directly from him about what it’s like to be a product manager. How do you make sure the team stays focused on the long term goals? How do you make decisions in a scale up when you have big hairy goals but perhaps not the big, hairy resources? Also, and this may sound like they are wandering off but not so much - what do baking the perfect stone oven pizza and Lego have to do with software development? Well, that’s exactly what Andreas and Anthony talk about in this episode.

Jun 09, 202230:40
#14 Moving From Network Engineering to Site Reliability Engineering With Murali Suriar of Snowflake (Former Google)

#14 Moving From Network Engineering to Site Reliability Engineering With Murali Suriar of Snowflake (Former Google)

So in this episode, Anthony talks to Murali Suriar. Up until a few months ago, Murali worked as a Site Reliability Engineer at Google, where he also edited the ground breaking book that is the foundation of the SRE practice: The SRE playbook by Google.

So, to give you a quick overview of his career: after finishing his computer science studies, Murali first started working as a support and then network engineer at Goldman Sachs. After Goldman Sachs, he started as a network engineer at Google, then dove into the SRE roles and ultimately became an SRE tech lead for one of Google’s services. After about 8 years at Google, he very recently switched roles: Murali now works as a senior site reliability engineer at Snowflake - a cloud data as a service provider.

We were very happy that Murali said yes when we invited him to the StackPod, because he has a lot of experience in different roles at these very different types of companies: from a very large, perhaps more traditional bank, to a tech giant and the founder of the SRE practice to a - still big but much smaller than his previous companies - software scale-up.

So, in this episode, Murali and Anthony discuss how and why Murali got into SRE from network engineering, what are some of the differences and perhaps similarities when implementing the SRE practice at different types of companies and how you can implement the SRE practice if you are interested in it, but - for example - you work at a smaller company and perhaps you don’t have that many resources. Murali has some great tips on that too. Enjoy the episode!

May 27, 202235:47
#13 Open Source Observability With Michael Hausenblas of AWS

#13 Open Source Observability With Michael Hausenblas of AWS

In this episode, we’re talking to Michael Hausenblas. Michael is an open source observability enthusiast and is currently part of the open source service team at AWS. This means that he keeps a close eye on new open source platforms and technologies like Promotheus, Grafana and - of course - OpenTelemetry to see how AWS should integrate with these new technologies to provide the most value for the customer. Michael also wrote a couple of books about observability, he has a weekly observability newsletter that you can sign up for and he’s very active on Twitter, so we’ll make sure to add links to these in the transcript of this episode on our website, stackstate.com. 

May 13, 202234:04
#12 What Is OpenTelemetry and Is It the Future of Observability? With Melcom Van Eeden of Stackstate

#12 What Is OpenTelemetry and Is It the Future of Observability? With Melcom Van Eeden of Stackstate

So today, we are going to talk about a subject that’s been getting a lot of attention in the observability branche lately: OpenTelemetry. In StackState’s latest release, we added support for OpenTelemetry traces and Melcom van Eeden was one of our great developers who built this feature. He also wrote a blog about it, he created a tutorial video on how to use OpenTelemetry within StackState and is, as you will hear in a minute, very passionate about the subject. So, needless to say, Melcom is the perfect person to talk about OpenTelemetry. He and Anthony discuss topics like: what does ‘serverless’ have to do with OpenTelemetry? What is OpenTelemetry exactly? Why is it such an innovative new standard that can help a lot of people (from developers to DevOps and SRE teams)? So, needless to say, OpenTelemetry is a topic we are very excited about and we are happy to share this episode with you.

Apr 14, 202248:54
#11 Implementing the SRE Practice From Scratch: Lessons Learned with Yousef Sedky from Axiom / Hyke

#11 Implementing the SRE Practice From Scratch: Lessons Learned with Yousef Sedky from Axiom / Hyke

Today, we invited Yousef Sedky. Yousef is a DevOps team lead and AWS Cloud architect at Axiom and its sister company Hyke. Axiom Telecom is one of the largest telephone retailers of the United Arab Emirates and Saudi Arabia and Hyke, its sister company, is a distribution platform for mobile products. Yousef joined Hyke about 2.5 years ago. His first challenge was to build the architecture from scratch. At the same time, Hyke was growing very fast, so Yousef decided to implement the SRE practice to make sure they could continue to deploy fast, with zero to minimal downtime. In this episode, Yousef talks to Anthony about his lessons learned while implementing the SRE practice: how did they decide what their SRE strategy would look like, how did he build the team, how did Yousef and his team make sure the rest of the organization was on board, what are the lessons learned, and much more. 

Mar 31, 202239:08
#10 Observability: Best Practices for SaaS Solutions on AWS With Russel Foster of StackState

#10 Observability: Best Practices for SaaS Solutions on AWS With Russel Foster of StackState

In this episode, we’re talking to Russel Foster. Russel is a DevOps engineer at StackState and he is responsible for making sure our SaaS product runs smoothly on AWS. Russel has a lot of experience in monitoring and observability: he's worked at both startups and more mature companies. His responsibilities include keeping things up and running in cloud environments to making sure hybrid and on-prem environments remain stable and reliable. So, as you can imagine, Russel is the perfect person to talk to about some of the observability challenges that pop up when you’re taking on-premise software products to the cloud, something StackState did. Russel answers questions such as, Why did StackState choose AWS to run our SaaS solution on? What does observability for SaaS solutions on AWS look like? How can you make sure you’re scaling your SaaS product in the most effective and cost-efficient way? Enjoy the podcast.

Mar 17, 202243:44
#9 What It’s Like to Be an AWS Solution Architect With Akshat Srivastava

#9 What It’s Like to Be an AWS Solution Architect With Akshat Srivastava

Today Anthony is speaking to Akshat Srivastava, solutions architect at AWS and founder of SENY (Sales Engineers of New York). He has worked in the pre-sales industry for about 8 years and now manages a team of solution architect tied to enterprise sales. And as a founder of SENY, he provides a networking group for current or aspiring pre-sales engineers to help them evolve in their career.

Mar 03, 202235:59
#8 Kubernetes, Container Runtimes and Why They Matter With Zandré Witte (StackState)

#8 Kubernetes, Container Runtimes and Why They Matter With Zandré Witte (StackState)

In today's episode we talk to Zandré Witte, senior software engineer and technical lead of our integrations team here at StackState. That means he and his team work on integrations of the StackState observability product. One of the most of our integrations of our product is the Kubernetes integration, which means Zandré is the perfect person to talk to about observability for Kubernetes-environments in general and more specifically: container runtimes. Because, first of all: what does that mean (a container runtime) and why do they matter for observability, for example. 

Feb 18, 202241:25
#7 How Observability and AI Can Help the Human Brain in Solving and Preventing Cybercrime with Ramfis Adrichem

#7 How Observability and AI Can Help the Human Brain in Solving and Preventing Cybercrime with Ramfis Adrichem

In this episode, we invited Ramfis Adrichem. As a security specialist, Ramfis deals with preventing cybercrime and threat handling all day long. Ramfis and Anthony talk about what kinds of cybercrime Ramfis deals with, why he states that the human brain is the most important computer and that you should never underestimate its power, and how Ramfis thinks observability tools and concepts like AI can support the human brain in solving and preventing cybercrime. Enjoy the podcast!

Feb 03, 202241:03
#6 How and Why We Built Our Own Time Series Graph Database With Bram Schuur of StackState

#6 How and Why We Built Our Own Time Series Graph Database With Bram Schuur of StackState

For this episode, we invited Bram Schuur. Bram is one of the developers that have been with StackState from almost day one, and he has been working on our time series graph database (or our StackGraph, as we call it internally – you might hear Bram call it that way). ‘What is that?’, You may say? Well, the time series graph database is the database that is at the basis of our topology-based observability solution: it helps our customers to go back in time to see exactly what their topology looked like, for example to find out what specific change caused an incident.

Listen to this episode to hear Bram talk about why we decided to build our own database, instead of just using an existing one like Neo4.js, for example, and the challenges of building our own proprietary technology – which can take up a lot of time and effort.

Jan 20, 202223:28
#5 Implementing SRE at the Largest Online Retailer of the Netherlands and Belgium With Bart Enkelaar of bol.com

#5 Implementing SRE at the Largest Online Retailer of the Netherlands and Belgium With Bart Enkelaar of bol.com

Today's guest is a Lead SRE at the biggest e-commerce platform in the Netherlands, bol.com. His name is Bart Enkelaar. Bart is not only crazy about site reliability engineering, but also about music and how to combine SRE and music, which is quite the unusual combination. Enjoy the podcast!

Jan 07, 202236:08
#4 A Glimpse in the Mind of a Tech CEO With Toffer Winslow of StackState

#4 A Glimpse in the Mind of a Tech CEO With Toffer Winslow of StackState

Our guest today is a special one. He recently joined StackState as Chief Executive Officer. His name: Toffer Winslow. Anthony and Toffer are talking about the starting of Toffer’s career, how he became a CEO and why joined StackState.

Dec 23, 202135:01
#3 How to Be an Authentic Leader in Tech With Tutti Taygerly

#3 How to Be an Authentic Leader in Tech With Tutti Taygerly

In this episode Anthony talks to Tutti Taygerly. Tutti is an executive- and leadershipcoach with more then 20 years of experience at large companies, design agencies and startups in Sillicon Valley, including Disney and Facebook. She now helps woman and men to be the leader they want to be in tech, by basically being true to yourself. Also, she's a fanatic surfer, and you'll hear why surfing is actually a great metaphor for being a true leader. Enjoy the podcast!

Dec 09, 202130:12
#2 Why Observability Is the Way to Go With Georg Höllebauer of APA-Tech

#2 Why Observability Is the Way to Go With Georg Höllebauer of APA-Tech

Anthony will be talking to our customer, Georg Höllebauer. Georg is an Enterprise Metrics Architect at APA-tech. They are responsible for all IT services for the Austrian Press Agency, which is the largest press agency in Austria. In this podcast Georg talks about his career, how he became an Enterprise Metrics Architect, what it means, what he loves about his job, and - because he is our customer, also how he uses StackState to make his demanding job a little easier.

Nov 25, 202123:36
#1 Why a Time-Traveling Topology Is Crucial for Observability With Mark Bakker and Lodewijk Bogaards of StackState

#1 Why a Time-Traveling Topology Is Crucial for Observability With Mark Bakker and Lodewijk Bogaards of StackState

Welcome to this first episode of the StackPod! Today, we talk with StackState's co-founders Lodewijk Bogaards and Mark Bakker. Anthony interviews them about observability and why a time-traveling topology is crucial for that, the move to the cloud and how that affects observability, cloud costs and much more.

Nov 11, 202129:43