Creating and translating metrics to every level of a business is essential to get and stay competitive. But don’t be overwhelmed and think that you have to get everything up and running all at once. As a wise man is misquoted to say, “Anything worth doing is worth doing half-assed.”
If you are finding you have some time in between trying to keep everyone safe and sane, it might be an opportunity to start looking at how you manage and for ways to improve it for when things get back to something more normal.
As I described in the last blog, we can measure and improve empowerment using a simple model and some data analysis. If, however, we define “employee empowerment” as when an employee has everything they need to do their job, it is a pretty low bar. Is there something above employee empowerment that we can work towards? Something we might call “engagement?” Read on to find out!
If you want to engage your employees, first you need to empower them. But what does that even mean? In this blog I will give you a basic definition and set the stage to measure and improve it with data, so listen on!
As part of the Business Performance Excellence (BPE) process, we help clients create and align metrics from the top of the organization on down to the individual contributor. These metrics can then be used to lead via a strategic plan and manage the day to day operations.
I often get asked, “Can we use these metrics in performance evaluation?” Listen to find out the answer!
This is part one of how to use the tool hoshin in strategic planning. We will set the stage with some definitions, examine how strategic plans fail, and talk about the optimum time horizon for a strategic plan.
How can does a #business create an integrated set of #metrics? Our new video shows how to use the concept of #hoshinkanri to make sure everyone is measuring the right #management metrics that align with what the organization is trying to do.