Silicon Humanism

As part of a Pandemic Home project, we have developed three scenarios around three fictional patient personas. The scenarios have been turned into audio dialogues, simulating the dramatic conversation between individuals in distress at their home and mental health hotline responders.

"Veronica is 42 years old. She lives with her husband and three kids (age 4, 9, and 11). She is not working and she is spending most of her days at home. Her husband has always been abusive of her verbally, and even physically violent on a few occasions. He has apologized and seemed to be truly sorry afterwards. She feels like she must constantly try to not upset him and to repress her fears. Now that the kids are at home and her husband is working from home, he is very irritated by the noise and chaos. He cannot go biking as before which helped him release his energy outside. The violence has gradually increased during COVID-19 and she can no longer stand it. Her own home has become an absolute nightmare and she sees no escape. She doesn’t want the kids to be exposed to her distress nor to her husband’s assaults. More and more often she locks herself up in the bathroom and cries and screams. She would like to leave her home with the kids, but she doesn’t know where to go. She is looking for Domestic Violence prevention resources."

Intent:

The following audio production focuses on the Mental Health issues linked to the Pandemic Home. To achieve this, we worked with an amazing clinical director named Paul Krauss. We created three scenarios based on three personae and three critical situations: a young man single and living in precarious conditions in an infested home, an 80-year old woman living alone and falling with dramatic consequences, and a mother of three repeatedly abused and assaulted by her husband. With Paul, who supervised a Suicide Prevention hotline and is creating a national violence prevention hotline, and his hotline operator colleagues Katy and Justyne, we have turned these scenarios into audio hotline conversations that aimed to sound genuine. There are three episodes of 6-8 minutes. The intent is to raise awareness, create empathy towards characters, and provide resources to listeners potentially in that type of situation.

Credits:

Special thanks to Paul Krauss MA LPC (The Clinical Director of the Trauma Informed Counseling Center of Grand Rapids and host of the Intentional Clinician Podcast) for recording and producing the "Pandemic Home Hotline" audio materials. Thank you to Katy Jamarillo, MA LLPC, and Justyne Ortquist, MS, MEd, LLPC for their acting talents and expertise.

As part of a Pandemic Home project, we have developed three scenarios around three fictional patient personas. The scenarios have been turned into audio dialogues, simulating the dramatic conversation between individuals in distress at their home and mental health hotline responders.

"Mary Ann has just turned 84. She lives in her home by herself, even though she is in a very fragile condition. Her two daughters and their families live abroad. She was used to having  friends regularly visit and check up on her, but since COVID-19, she is mostly alone. A couple of neighbors still visit once a week, but she feels like a burden. She feels her life has become useless. One night, she fell on the floor after using the bathroom and wasn’t able to stand up. A neighbor found her the next morning. She is now scared that it will happen again and she remains in distress for days. Sometimes she thinks about ending it. She doesn’t want to be institutionalized given everything she hears about hospitals being overloaded with COVID-19 patients, and nursing homes being highly contaminated with patients isolated from their families. Because of the travel ban, her daughters cannot guarantee when they’ll return home for the holidays, deepening the suicidal thoughts. She is looking for resources to be equipped with an alert system."

Intent:

The following audio production focuses on the Mental Health issues linked to the Pandemic Home. To achieve this, we worked with an amazing clinical director named Paul Krauss. We created three scenarios based on three personae and three critical situations: a young man single and living in precarious conditions in an infested home, an 80-year old woman living alone and falling with dramatic consequences, and a mother of three repeatedly abused and assaulted by her husband. With Paul, who supervised a Suicide Prevention hotline and is creating a national violence prevention hotline, and his hotline operator colleagues Katy and Justyne, we have turned these scenarios into audio hotline conversations that aimed to sound genuine. There are three episodes of 6-8 minutes. The intent is to raise awareness, create empathy towards characters, and provide resources to listeners potentially in that type of situation.

Credits:

Special thanks to Paul Krauss MA LPC (The Clinical Director of the Trauma Informed Counseling Center of Grand Rapids and host of the Intentional Clinician Podcast) for recording and producing the "Pandemic Home Hotline" audio materials. Thank you to Katy Jamarillo, MA LLPC, and Justyne Ortquist, MS, MEd, LLPC for their acting talents and expertise.

As part of a Pandemic Home project, we have developed three scenarios around three fictional patient personas. The scenarios have been turned into audio dialogues, simulating the dramatic conversation between individuals in distress at their home and mental health hotline responders.

"David is 34 years of age and lives alone. He doesn’t have a partner. He has been working for the past 15 years as a store assistant for different retail brands. Following the country lockdown in March 2020, David was put on furlough for three months, and finally laid off at the end of the period. He has been applying to similar positions since then, but hasn’t been considered for any store positions. However he has found a temporary position in a pet store. After his first week, he got contaminated by fleas that he accidentally brought back home. Now his entire apartment needs to be decontaminated. He feels stressed getting out because of COVID-19 and he feels distressed staying at home because of the flea infestation. He doesn’t want to go to the pet store anymore, but needs the money. He has a strong reaction to hygiene issues and feels extremely helpless. He has started getting insomnia and mistakes the slightest amount of dirt for a bug. At night, he has nightmares about viruses, bugs and contamination."

Intent:

The following audio production focuses on the Mental Health issues linked to the Pandemic Home. To achieve this, we worked with an amazing clinical director named Paul Krauss. We created three scenarios based on three personae and three critical situations: a young man single and living in precarious conditions in an infested home, an 80-year old woman living alone and falling with dramatic consequences, and a mother of three repeatedly abused and assaulted by her husband. With Paul, who supervised a Suicide Prevention hotline and is creating a national violence prevention hotline, and his hotline operator colleagues Katy and Justyne, we have turned these scenarios into audio hotline conversations that aimed to sound genuine. There are three episodes of 6-8 minutes. The intent is to raise awareness, create empathy towards characters, and provide resources to listeners potentially in that type of situation.

Credits:

Special thanks to Paul Krauss MA LPC (The Clinical Director of the Trauma Informed Counseling Center of Grand Rapids and host of the Intentional Clinician Podcast) for recording and producing the "Pandemic Home Hotline" audio materials. Thank you to Katy Jamarillo, MA LLPC, and Justyne Ortquist, MS, MEd, LLPC for their acting talents and expertise.