For the 9th episode of the show I was joined by the wonderful Kevin O'Donovan.
We talked about the importance of planning for a future of innovation, how to avoid the traps when embarking on digital transformation and what might just be a breakthrough use-case for the blockchain platform.
I thoroughly enjoyed chatting with Kevin and I highly recommend people engage with him further at the following links.
In the eighth episode of Talking Utilities, I was joined by John Hutchins, Head of Smarter Living at EDF Energy Blue Lab
Blue Lab are the innovation arm of EDF Energy's commercial department
We got into the importance of an innovative culture, what an incredible time it is for technology in the sector and John spoke to us about how important it is for utilities to diversify their product offering and how energy and a connected home can become synonymous.
Huge thanks to John for being on the show.
In the seventh episode of Talking Utilities, I was joined by Killian O'Connor, Co-Founder and COO of Solo Energy.
Solo are building a virtual power plant which allows a connected network of homes and businesses to store excess generated energy.
We discussed the proliferation of EVs, busted some myths about renewable energy generation and speculated on what a better connected country might mean for the environment.
Thanks to Killian for joining me.
In the sixth episode of Talking Utilities, I was joined by Adam Rowlands, Head of Digital Operations Support at British Gas.
Adam brings 17 years of experience at British Gas to this episode and was able to offer a really wide view of what innovation means at a monolith like British Gas.
We also discussed the importance of an omnichannel approach to customer comms and expanded on what sort of user-research goes in to the different iterations of their mobile and web platforms.
Not to be missed this one, enjoy!
In the fifth episode of Talking Utilities, I was joined by Hakan Ludvigson and Will Ephraim of the brilliant Eliq.io
We talked about how their bespoke software platform is helping energy suppliers better engage their customers. We also covered differing trends in energy consumption between the UK and Europe and the guys gave me their big bets for the next big technological implementation in the energy sector.
In the fourth episode of Talking Utilities, I was joined by Tali Harif, most recently Innovation Portfolio Manager at Severn Trent Water.
We discussed topics such as the slow adoption of innovation within the sector, which other countries are leading the way and Tali gave us a breakdown of some of the more impressive innovative practices she's seen during her career.
For the third episode of Talking Utilities, I was joined by Comms Advisor for Solo Energy and MD of Cardain Communications, Joanne Smalley.
We discussed topics such as home battery storage, attitudes towards technology within the "Big Six" and how that differs from small suppliers. Joanne also spoke about some of the newer suppliers approach to customer communications and how technology is used as an enabler of this approach.
For the second episode of Talking Utilities, I was joined by Head of Product Development for British Gas Lite, Tim Troy.
We discussed topics such as creating a spin-off brand from an existing bigger brand, customer profiling, the importance of failing fast and making sure the customer is at the heart of everything you do.
For the first episode of Talking Utilities I was joined by Head of IS Strategy and Enterprise Architecture at Northumbrian Water, Martin Jackson.
We discussed topics such as innovation in the water industry, how the Amazon Echo is opening up new channels for customer engagement and some of the biggest challenges facing the wider utilities sector.