Talking Utilities with Ben Lind

Talking Utilities #2 Tim Troy, Head of Product Development - BG Lite

An episode of Talking Utilities with Ben Lind

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By Ben
šŸŽ§šŸŽ¤| Talking Utilities is the UK's first podcast dedicated solely to innovation within the utilities and energy sectors

šŸ”Š| Hosted by Ben Lind, this podcast brings leaders from both these sectors to the mic and gets them to share ideas, solutions and best practice when it comes to innovation.

Listen to this podcast if you work in utilities, energy and/or technology or just have a curiosity about innovation and the tangible benefits of a successful digital transformation

šŸ¦| Twitter: @benjaminl1nd
šŸ“ˆ| LI: linkedin.com/in/benlindutilities
Available on 11 platforms
Talking Utilities #12 Matthew Roderick, Owner & Founder - N3rgy.
For the 12th episode of Talking Utilities I was joined by Matthew Roderick. Former CTO at Smart DCC and now founder of N3rgy. Matthew is a man well poised to give some insight into Smart Metering and the potential that freeing up the data from our meters offers customers. For more info on N3rgy visit http://www.n3rgy.com/
33:07
March 25, 2019
Talking Utilities #11 - Peter Allan, Managing Director - Surple
In the Eleventh episode of Talking Utilities, I was joined by Peter Allan, MD & Founder of Surple. Surple are a British Start-up helping companies to better engage their teams around their energy consumption. We talked about what it's like to start a company in the energy sector, how businesses can use things such as gamification to better engage their team members and Peter gave us a couple of great suggestions for what he's expecting to hit the industry in 2019 and beyond. Enjoy everyone!
32:51
March 8, 2019
Talking Utilities #10 - Stuart Mitchell, Enterprise Architect
It's episode 10 of Talking Utilities and we've brought you another cracking guest. Stuart Mitchell is an enterprise architect with a career that spans both the water and power sectors as well as spending some time at one of the regulators. Stuart broke down his role, shared some best practice for starting a transformative journey and explained how bigger utilities can prepare themselves to partner with smaller, more agile partners. Enjoy!
32:46
February 22, 2019
Talking Utilities #9 - Kevin O'Donovan
For the 9th episode of the show I was joined by the wonderful Kevin O'Donovan. We talked about the importance of planning for a future of innovation, how to avoid the traps when embarking on digital transformation and what might just be a breakthrough use-case for the blockchain platform. I thoroughly enjoyed chatting with Kevin and I highly recommend people engage with him further at the following links. Twitter: @Kevin_ODonovan LinkedIn: linkedin.com/in/kevinodonovan Web: Kevin-odonovan.com
40:08
January 21, 2019
Talking Utilities #8 - John Hutchins, Head of Smarter Living, EDF Energy Blue Lab.
In the eighth episode of Talking Utilities, I was joined by John Hutchins, Head of Smarter Living at EDF Energy Blue Lab Blue Lab are the innovation arm of EDF Energy's commercial department We got into the importance of an innovative culture, what an incredible time it is for technology in the sector and John spoke to us about how important it is for utilities to diversify their product offering and how energy and a connected home can become synonymous. Huge thanks to John for being on the show.
34:49
January 3, 2019
Talking Utilities #7 - Killian O'Connor, Co-Founder, Solo Energy.
In the seventh episode of Talking Utilities, I was joined by Killian O'Connor, Co-Founder and COO of Solo Energy. Solo are building a virtual power plant which allows a connected network of homes and businesses to store excess generated energy. We discussed the proliferation of EVs, busted some myths about renewable energy generation and speculated on what a better connected country might mean for the environment. Thanks to Killian for joining me.
28:20
December 11, 2018
Talking Utilities #6 Adam Rowlands, Head of Digi Operations Support - British Gas
In the sixth episode of Talking Utilities, I was joined by Adam Rowlands, Head of Digital Operations Support at British Gas. Adam brings 17 years of experience at British Gas to this episode and was able to offer a really wide view of what innovation means at a monolith like British Gas. We also discussed the importance of an omnichannel approach to customer comms and expanded on what sort of user-research goes in to the different iterations of their mobile and web platforms. Not to be missed this one, enjoy!
32:55
November 29, 2018
Talking Utilities #5 Hakan Ludvigson (CEO) & Will Ephraim (Head of BD) - Eliq.io
In the fifth episode of Talking Utilities, I was joined by Hakan Ludvigson and Will Ephraim of the brilliant Eliq.io We talked about how their bespoke software platform is helping energy suppliers better engage their customers. We also covered differing trends in energy consumption between the UK and Europe and the guys gave me their big bets for the next big technological implementation in the energy sector.
30:02
November 20, 2018
Talking Utilities #4 Tali Harif, Innovation Portfolio Manager.
In the fourth episode of Talking Utilities, I was joined by Tali Harif, most recently Innovation Portfolio Manager at Severn Trent Water. We discussed topics such as the slow adoption of innovation within the sector, which other countries are leading the way and Tali gave us a breakdown of some of the more impressive innovative practices she's seen during her career.
29:48
October 23, 2018
Talking Utilities #3 Joanne Smalley, Communications - Solo Energy.
For the third episode of Talking Utilities, I was joined by Comms Advisor for Solo Energy and MD of Cardain Communications, Joanne Smalley. We discussed topics such as home battery storage, attitudes towards technology within the "Big Six" and how that differs from small suppliers. Joanne also spoke about some of the newer suppliers approach to customer communications and how technology is used as an enabler of this approach.
38:11
October 15, 2018
Talking Utilities #2 Tim Troy, Head of Product Development - BG Lite
For the second episode of Talking Utilities, I was joined by Head of Product Development for British Gas Lite, Tim Troy. We discussed topics such as creating a spin-off brand from an existing bigger brand, customer profiling, the importance of failing fast and making sure the customer is at the heart of everything you do.
57:41
September 18, 2018
Talking Utilities #1 Martin Jackson, Head of Strategy - Northumbrian Water
For the first episode of Talking Utilities I was joined by Head of IS Strategy and Enterprise Architecture at Northumbrian Water, Martin Jackson. We discussed topics such as innovation in the water industry, how the Amazon Echo is opening up new channels for customer engagement and some of the biggest challenges facing the wider utilities sector.
33:08
August 24, 2018
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