Lakshmanan Chidambaram, President, Tech Mahindra, and Edward Roussel – CIO, Dow Jones & The Wall Street Journal talk about Leadership during the crisis and how businesses are working their way through the biggest post-war downturn.

When faced with uncertainty, people look to leadership for information, reassurance, and guidance. Faced with a global pandemic, a wide range of leaders are stepping up to fill those roles in different ways.

Leadership in an uncertain, fast-moving crisis means making oneself available to feel what it is like to be in another’s shoes — to lead with empathy. Perhaps in the coming weeks, the unfortunate scale of this pandemic will make empathy easier for many leaders. As a leader of leaders, we are navigating new and ever-changing priorities with limited time to react.

In the end, every leader is responsible for his or her own choices, and leaders, at all levels, will have to make tough decisions that have consequences. What leaders need is courage, including the courage to prioritize.

Analytics, Credit Risk and Customer Experience

UnlockTheNxtBy Tech MahindraNov 17, 2021