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TechTalk Healthcare

TechTalk Healthcare

By Brad Cost & Dr. Jay Greenstein
Listen as Dr. Jay and Brad talk with top guests from the healthcare profession. It might get outrageous but its always Talkin' Health Care Technology and Havin' Fun!
Hosts: Brad Cost, CEO of InfinEDI: Electronic Data Interchange and Dr. Jay Greenstein, CEO of Kaizenovate.
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"Friends" Season 2 Live from the FCA 2022 National Conference
Join Dr. Jay and Brad as the host their next 3 episodes, live from the ROCKS bar at the FCA 2022 National Conference in Orlando, Florida.  Listen as the guys have friends and leaders drop-in to say hello and talk about their connection to the chiropractic profession, it is a series of fun and impromptu conversations.
September 20, 2022
Got Documentation? w/ guest Dr. Gregg Friedman
Dr. Jay and Brad talk to another expert, Dr. Gregg Friedman, DC on documentation. Listen to how he built his companies and responded to this subject matter. Dr. Friedman's comments: When I was just five years old, like most little kids, I had a ‘hero.’ Not a fireman, or the President. My hero was my dad. I’m lucky. I look to him for advice, and he is a real inspiration to me. He teaches me a lot about life and, more importantly, about my future. In fact, he shapes my destiny. But that’s not all… You see, dad is our family doctor, too. As far back as I can remember, my entire family sees dad for all of their health problems and to ‘stay feeling good.’ And, he would entertain us with story after story of ‘miracle cases’ in his office. Dad is always so passionate about his work. And, listen to this… One day, dad and I have a talk after he ‘adjusts’ me. He explains that he removes nerve pressure in my body, and that the human body knows how to heal itself, and because of that he doesn’t use drugs or surgery at all. And, you know what? The adjustment doesn’t hurt – it actually feels good. So, after dad and I have our talk, I know that I want to be a chiropractor like my ‘hero’, dad. And that’s how it happened! It’s strange how life is, because now people come to see me with their health problems and concerns. Several times a day patients thank me for helping them with their health problems. But I can’t really take the credit. My confession is that I’ve never healed anyone of anything. What I do is perform a specific spinal adjustment to remove nerve pressure, and the body responds by healing itself. We get tremendous results. It’s as simple as that! While growing up in Scottsdale for most of my life, I attended Chaparral High School and graduated from Arizona State University. While at A.S.U., I completed the pre-med requirements while getting a Bachelor’s Degree in Business Administration. I attended Los Angeles College of Chiropractic (now called Southern California University of Health Sciences) and graduated in 1986. I quickly moved back to Arizona and began practicing in Scottsdale. In 2006, I moved our office to the Arcadia area, closer to home. I like to explain all the options to patients and serve them where they want to be served. Although many of my patients have been coming in regularly for years, I also enjoy seeing the look on a skeptical patient's face when we get them feeling better faster than they ever imagined."
September 09, 2022
It All Began with a Classified Ad, w/ Guest: Dr. Wayne Wolfson
Dr. Jay and Brad continue their Great Leadership Series with one of the top leaders in the Chiropractic profession. Dr. Greenstein and Brad interview Dr. Wayne Wolfson, DC. Listen as he tells his story of looking for his first job as a Chiropractor. Dr. Wolfson is president of NCMIC Group and National Chiropractic Mutual Holding Company. He is a graduate of the University of Tennessee where he currently serves as a member of the Dean’s Advisory Board and its executive committee. He is a graduate of the Palmer College of Chiropractic. In addition to practicing since 1978, Dr. Wolfson has also served in various leadership positions, including past chairman of the Florida Board of Chiropractic Medicine, director of the as National Board of Chiropractic Examiners and past president of the Federation of Chiropractic Licensing Boards. He has served as a college site team examiner for the Council on Chiropractic Education, Commission on Accreditation and is a fellow of the American College of Chiropractors and the Palmer Academy of Chiropractic. In 2002, Dr. Wolfson was named Florida Chiropractor of the Year by the Florida Chiropractic Association, and in 2005 he received the Distinguished Service Award from the Florida Board of Chiropractic Medicine. In 2007, he was honored with the George Arvidson Award for meritorious service from the Federation of Chiropractic Licensing Boards and in 2010 he received the Paul M. Tullio Award for Dedicated Service to the National Board of Chiropractic Examiners. Active in his community, Dr. Wolfson is the past chairman of the Orlando Chamber of Commerce, previously served on the board of trustees of Valencia Community College and was a founding board member of the Florida Bank of Commerce. Currently, he is a director of Cypress Bank and Trust.
September 07, 2022
”Vertebral Artery Dissection” Facts and Fiction w/ Guest Dr. William Lauretti, DC
Recent articles about Vertebral Artery Dissection in the national press have raised the controversy and called upon expert responses from the chiropractic profession.In this episode of TechTalk, Dr. Jay Greenstein and Brad Cost interview Dr. William Lauretti, DC about the subject matter to help the profession understand the issue, learn to look for symptoms, and how to answer patient questions. Studies appearing in the New England Journal of Medicine offer the first clue that these attacks upon cervical manipulation have been largely misdirected, as the annual rates of spontaneous vertebral artery dissection (VAD) have been estimated to occur between 2.5 and 3 times per 100,000 patients, as much as 30 times greater than dissection rates attributed to chiropractic manipulation.7,8 7 Shieving WT, Mokri B, Whisnant JP. Internal carotid artery dissection in a community: Rochester, Minnesota, 1987-1992. Stroke. 1993;24(11):1678-80. 8 Carey RF. A report on the occurrence of cerebral vascular accidents in chiropractic practice. Journal of the Canadian Chiropractic Association. 1993;57(2):104-106.
July 29, 2022
"Leading with Love" w/ Guest: Lisa Love Smith
Membership and Program Director Lansing, Michigan Area Responsible for the planning and execution of all programs, including but not limited to: contract negotiations, layout design, scheduling, travel arrangements, staff itineraries, preparation of budget, strategic planning, menu planning, database management, contracting 3rd party vendors for entertainment, decoration, AV, travel, etc. Responsible for all membership initiatives and activities, including but not limited to; membership drives, database management, district meetings, development of dues structure, member benefit programs. Works closely with the leadership committee on all initiatives. Plans committee meetings, handles awards, scholarships, and minutes. Assists the Executive Director with day to day projects for the organization.
July 22, 2022
”For Sale by Owner” w/ Guest: Crystal Misenheimer
Dr. Jay. and Brad interview an expert in the Chiropratic sales brokering as a continuing part of the conversation on the business side of Chiropratic. Crystal Misenheimer is the leading expert in chiropractic practice sales. The first and only chiropractic broker to earn the coveted Certified Business Intermediary (CBI) designation from the International Business Brokers Association (IBBA), Crystal sets the gold standard in expertise, quality, and service. She offers full-service representation, hourly consultation, and “for sale by owner” support; in all service lines her clients can be sure that they are represented by the best. As Lead Broker at Progressive Practice Sales, Crystal has an unparalleled track record of successful sales. Along with an established network for nationwide representation, Crystal brings a wealth of experience, sharp negotiating skills, and a thorough understanding of marketplace trends. A former clinic owner herself, she is uniquely qualified to provide comprehensive support on the many complexities of clinic valuations and practice sales. For her accomplishments, Crystal has been recognized with the IBBA’s prestigious Chairman’s Circle and Deal Maker Awards. She was named an Industry Expert by Business Brokerage Press, the leading trade journal for business brokers, and you can find her regularly featured on Chiropractic Economics, NCMIC educational programs, and other industry podcasts, blogs and periodicals. Crystal received her BBA from Baylor University in International Management Information Systems and worked in the non-profit sector before taking over management and marketing for three of her husband Kevin’s chiropractic clinics, and then transitioning into Managing Broker and then Lead Broker at Progressive Practice Sales. She lives in Chattanooga, TN and enjoys spending her free time hiking, practicing yoga, and spending time with Kevin and their four children.
July 17, 2022
TechTalk Series on Great Leaders: ”Why Great Individuals Want to Lead" w/ Guest Dr. Brock Martin, DC
Dr. Jay and Brad continue their series on National Leaders with guest, Dr. Brock Martin, DC. Dr Martin is running for State Representative in Tennessee. Dr. Martin has had many leadership roles in his professional life and is not extending it to a different level. The guys ask him why he is running for this political office.  Listen to this interview and understand how great leaders follow their natural drive to lead. My reasons are simple, I am running to create a prosperous future for my family, my business, and my community. I will be a voice for small business owners, who are the heartbeat of our rural counties. I know that when government intervention is limited, it allows for businesses to thrive. My wife and I have a young son, who reminds me every day that my actions today impact his future. I have spent my life in West Tennessee and know the values we all share. Values that I will bring with me to the Tennessee Capitol. Our state has become a beacon of inspiration for the rest of the country because of these conservative values we hold in West Tennessee.
July 08, 2022
A Timeless National Leader_Dr. Ray Foxworth, DC
Dr. Jay and Brad welcome back a very special friend, Dr. Ray Foxworth as part of their effort to honor and thank the leadership of the Chiropractic profession. Dr. Foxworth is truly one of those timeless leaders that reaches back into his childhood for the inspiration and values given to him from his chiropractic mother. Ray is the President of ChiroHealthUSA and is a certified Medical Compliance Specialist. He has served for over 20 years on the Medicare Carrier Advisory Committee and served 4 years as Staff Chiropractor for the G.V. Sonny Montgomery VA Medical Center. He is past president of ConservaCareCorp, a network selected by the State of Mississippi to serve over 195K State employees and teachers. It is his experience as a network founder and president and insurance liaison for many years that lead to the concept and formation of ChiroHealthUSA. He maintains his practice on NewSouth Professional Campus, which is home to a large multidisciplinary spine center offering services ranging from chiropractic to neurosurgery. He is “in the trenches” on a daily basis facing the same challenges with billing, coding and compliance issues just like many of you.
July 03, 2022
A True Leader w/ Guest: Dr. Don Reno, DC
In this episode, Dr. Jay and Brad talk with their good friend, Dr. Don Reno which is consider a national Leader in Chiropratic. Dr. Reno enrolled in Chiropractic college after becoming healthier through his  own chiropractor’s directives, which made him feel comfortable by giving him choices in his care. "I knew that I wanted to help people in a similar fashion". Don figured that he  couldn’t be the only person that had an immune system improvement through chiropractic care so he enrolled in school to help others in this manner. Dr. Reno attended Life University in Marietta, Georgia and found that the education process was a great challenge and an experience that is very special to him. The classes in anatomy and physiology were challenging and they gave him an understanding of how our bodies work. Dr. Ron Kirk was especially inspiring to Dr. Reno because he related his practical experiences to us and combined them with the sciences for a great teaching environment. Dr. Reno is married to my wife Susan since June 1988. He and his wife's leisure time is often spent with our friends and enjoy outdoor activities that include boating and hiking and cooking, especially in a healthy manner. Good food does not have to be a detriment to our health. Dr. Reno enjoys reading, politics, history and is currently serving as Chairman of the Board for the Michigan Association of Chiropractors (MAC).
June 13, 2022
The Remarkable Practice w/ Guest Dr. Stephen Franson, DC
Listen to Dr. Jay and Brad interview Dr. Stephen Franson, DC who is a champion of the chiropractic wellness lifestyle who packs deep experience from over twenty years of clinical practice. Known as “The Systems Guy,” Stephen is the founder of The Remarkable Practice, a coaching and consulting company that helps DC’s create a remarkable practice as part of a remarkable life. Stephen is also co-founder of Chiro Match Makers, a specialized placement service that matches the right chiropractor with the right opportunity. A sought-after international speaker, Stephen was named one of the Top 25 Most Influential Chiropractors in the World in 2017. He graduated from Life Chiropractic College in 1996 and opened Franson Family Chiropractic in 1997- which became one of the largest wellness clinics in the world. Stephen lives on the Seacoast of New Hampshire with his wife Dr. Camilla Franson and their two children, Sam and Emma Grace. You can find him there pursuing his passion of winter surfing while practicing with his own family what he passionately teaches others: Live a Remarkable Life!
May 30, 2022
"The Thunder From Down Under" w/ Mr. Paul Wright
Dr. Jay and Brad interview Mr. Paul Wright about his book, The One Minute Practice. For nearly 20 years I was a typical hard working health professional – much like you - arriving at my clinics early in the morning – treating clients all day – struggling to also find the time to fix staff issues and other business problems - only to finally arrive home in the dark – totally exhausted – spend a few minutes with the kids ( if I was lucky) –  have a quick bite to eat – then get on the computer to catch up on the practice management items I did not have time to do during the day -  then get up the next day and do it all again. I was living the nightmare of many good intentioned health professionals – who went to university with dreams of helping lots of people live better and more enjoyable (and pain free ) lives – only to finally open their own practice  – and discover that the real world of health business ownership was a combination of long days, staff dramas, over reliance on you to do everything and no time for family and friends. Transforming My Business - and My Life Fortunately – I was able to get myself out of this nightmare – before it was too late – I started cutting back my consulting hours – to spend more time on the important areas of health business management, staff training, system development, marketing, recruitment – and all the other essential areas of business management I have been neglecting for many years. The results were amazing – I was able to systematize my clinics- even expand to the point where I had 6 clinics, was seeing no clients, visited these clinics for only an hour or so each week or 2 – and did not even live in the same city as 5 of them. By this time – other health business owners were asking me how I was able to run the businesses remotely and have such a great quality of live – so I started running seminars and producing programs, DVDs and packages where I shared my hard earned business knowledge and experience with fellow health business owners from such professions as Physiotherapy, Chiropractic, Podiatry, Osteopathy, Massage Therapy –even Dentist, Orthopaedic Surgeons and Optometrists.
May 20, 2022
MindFix w/ Guest Erin Pheil
Dr. Jay and Brad interview a great guest that is a departure from their normal technology guest. We think that you will really enjoy this guest, Erin Pheil founder of MindFix. After completing a BA in Psychology and MA in Digital Media, Erin blended her understanding of people with technology and founded, then ran an award-winning and nationally-ranked web agency for 16 years. She then went on to found MindFix after discovering the magic formula to getting out of one’s own way following a 3-year battle with pain and depression. (See the full “How MindFix came to be” story below). Erin’s work and words have been featured in books, magazines, podcasts, webinars, newspaper columns, and events/conferences, she’s given keynote talks and presentations to thousands of brilliant leaders on instincts and human behavior, has helped clients present on Shark Tank, has worked with the founders of 8- and 9-figure businesses, is Kolbe and DiSC certified, and has trained with the leaders of a variety of personal and professional development programs over the past decade and a half, ranging from Sandler Training to Strategic Coach.  To learn more about Erin, listen to her being interviewed about MindFix on John Lee Dumas’ EOFire (a show with over 100 Million downloads) Entrepreneur Magazine, The Digital Agency Show, or Sandler Sales International’s How To Succeed show.
April 11, 2022
Is There A Real Terminator? w/ Guest Anthony Lemus
Is the Terminator Movie a possibility? What is AI and Machine Learning? Dr. Jay and Brad talk to one of their collaborators, Anthony Lemus. Listen as Tony explains: Versatile results driven leadership and technical acumen, with proven experience stimulating business growth through best-in-class operational processes, robust product design, and practical business strategy. Astutely data driven, energetic team motivator, and dynamic innovator for organization effectiveness influencing a customer driven cross-functional culture. Tony thrives on rapidly simplifying complexity for business action and enjoys mentoring teams to obtain peak performance business results. Undergraduate degrees in Electrical Engineering and Physics (Santa Clara University 1986) Graduate degrees in Physics (University of California, Irvine 1990)
April 04, 2022
Queen of Spectacular w/ Guest: Kristi Hudson
Brad and Dr. Jay talk with their close friend, Kristi Hudson, who serves as the Director of Special Projects for ChiroHealthUSA and Administrator for the ChiroHealthUSA Foxworth Family Scholarship. Since 2010, she has helped educate chiropractors and their staffs on compliance issues related to faulty financial policies. She has been a guest lecturer for events hosted by Breakthrough Coaching, KMC University, Physician’s Business Solutions, and the Student ACA. She enjoys working with state associations, COCSA, the Foundation for Chiropractic Progress, and the Clinical Compass to provide educational awareness on changes within the profession. Since 2012, she has facilitated and managed one of the largest-running weekly webinar series within the profession by bringing top speakers and consultants to address the most important issues in chiropractic. Kristi has worked closely with state and national organizations to help facilitate the philanthropic efforts of ChiroHealthUSA. To date, donations to the profession have reached almost 1 million dollars. Kristi believes in living life to the fullest and takes every opportunity to try something new. She enjoys kayaking with her family, running, and taking taekwondo with her son. She is a life-long resident of Brandon, Mississippi, and finds that her greatest joy is being a wife and a mother.
March 21, 2022
The Farmer's Dream w/ Guest: Dr. Shannon Bone, DC
Listen as Dr. Jay and Brad talk to Dr. Shannon Bone, DC, who was born and raised in West Tennessee. Growing up he loved to play sports, hunt and fish. After suffering a severe neck injury playing football and exhausting all traditional medical options with no success, he finally found help with chiropractic. This motivated Dr. Bone to become a chiropractor himself. Dr. Bone graduated Cum Laude from Life University in Marietta, GA with his Doctor of Chiropractic degree at age 24. The youngest ever to graduate at that time. Dr. Bone was so eager to graduate because he was inspired and passionate about helping others. That same passion exists today as he owns and operates Advanced Rehab and Medical and 45 Urgent Care here in Jackson, TN. Dr. Bone is an entrepreneur at heart and the subjects of business organization, communication, marketing and advertising are exciting to him. He loves to consult other business owners and share his knowledge as well as learn from other successful entrepreneurs. Dr. Bone is a Certified Chiropractic Extremity Practitioner and also one of only approximately 250 doctors nationwide trained in the Pettibon System. Dr. Bone is the Immediate Past President of the Tennessee Chiropractic Association. Dr. Bone is a former board member of the Jackson Rotary Club and current member of the Jackson Area Chamber of Commerce. Dr. Bone's mission is to help as many people humanly possible without the use of drugs and surgery. Dr. Bone was voted by peers as Young Chiropractor of the Year in 2004 and Chiropractor of the Year in 2013 in the state of TN. In 2016 Dr. Bone was awarded the prestigious honor of being named a Fellow of the International College of Chiropractors. An honor only 1% of the entire profession hold and only 7 Chiropractic Physicians currently in TN.
March 19, 2022
TrackStat w/ Guest: Dr. Naota Hashimoto, DC
On this episode of TechTalk, Brad and Dr. Jay's talk with Dr. Naota Hashimoto, DC. Naota graduated from SCUHS (formally LACC), and with some hard work and mentorship, created a successful practice and at its peak, were collecting around 3.6 million per year with just 2.5 providers. Naota talks about how he has figured out many things to create a successful practice and heavily rely on successful systems knowing if he create repeatable processes in your office that can be executed by your team, life will be a lot easier. He found frustrations years ago from the lack of automated processes related to practice management software finding that a fair number of doctors and found similar issues with other practices. Even after using other third-party plugins for key performance metrics, he was still exporting data and creating his own spreadsheets because it wasn't the perfect dashboard. There was still double data entry, and none of it was attached to the follow-up and follow-through process. Plus, the more moving parts, providers, and service centers, the more likely he found patients falling through the cracks, wasted time creating spreadsheets, and frustrated staff. TrackStat software was designed from day 1 to provide a visual workflows for each user. It allows the clients to make decisions based on real data filtered down by various criteria to make an effective decision based on data rather than gut feelings. With this tool, our clients could boost their weekly production by 10 to 20 percent with about 15 minutes of effort per day.
March 18, 2022
Unfinished Business w/ Guest: Dr. Scott Munsterman, DC
SHOW LESSOn today's episode, Dr. Jay and Brad talk with their good friend, Dr. Scott Munsterman who is the founder and CEO of Best Practices Academy and an acknowledged expert on the transforming model of health care delivery with a commitment to the promotion and advancement of the chiropractic profession.  Dr. Munsterman is a graduate of Northwestern Health Sciences University, where he has served as Vice-chair of the Board of Trustees and on the President’s Cabinet as Chief of Care Delivery.  He was awarded Chiropractor of the Year in South Dakota and the Fellow of the International College of Chiropractors (FICC).Dr. Munsterman served two terms as Mayor of the City of Brookings and three consecutive terms in the South Dakota House of Representatives, where he chaired the House Health and Human Services Committee and the Legislative Planning Committee.   He is author of the books “A Vision for South Dakota”, “Care Delivery and Chiropractic: An Opportunity Waiting”, and “Unfinished Business”.
March 15, 2022
New Mexico Wellness w/ Guest: Dr. Alan Miner, DC
Healthcare Technology podcast with Dr. Jay Greenstein and Brad Cost.  Listen as Brad & Dr. Jay discuss business ventures with Dr. Allen Miner, DC   Allen holds a Finance degree from New Mexico State University and a Doctorate of Chiropractic from Parker College in Dallas, Texas. He founded Health Quest Chiropractic in 2003, which has become 6 offices in the Albuquerque area. He grew the original location to 1100 weekly patient visits. Something that less than 1% of the profession achieves. Recently, he was voted “Best of City-Chiropractor” by Albuquerque Magazine 2012 and Best “Alternative Wellness Company” by Albuquerque Magazine 2013. Dr. Miner hosts the “Ounce of Prevention” weekly radio show airing on 770 AM KKOB and 107.1 FM Calvary Connect. He’s also the author of “The Chiropractic Code,” which published in 2014. He founded the Wellness Radio Expert program in 2012 to help teach Chiropractors around the globe how to utilize their local airwaves to educate the public about the benefits of regular Chiropractic care.
March 13, 2022
Chiropractic Research w/ Katie Pohlman
Healthcare Technology podcast with Dr. Jay Greenstein and Brad Cost.  Listen as Brad & Dr. Jay discuss research efforts with Dr. Pohlman.  Katherine Pohlman, D.C., M.S. Ph.D. is Director of Research at Parker University and an inaugural fellow of the Chiropractic Academy of Research and Leadership (CARL) program. She is the current Vice President of the American Chiropractic Association (ACA) Council on Women’s Health and has served as Vice President of the ACA’s Council on Chiropractic Pediatrics. Dr. Pohlman received her Doctor of Chiropractic (D.C.) degree and M.S. in Clinical Research from Palmer College of Chiropractic and her Ph.D. in Pediatrics from the University of Alberta.  Dr. Pohlman joined Parker University in 2015 with nine years of prior experience as a research manager and scientist, including the first project manager for Palmer Center of Chiropractic Research. In that position, she managed several federally-funded research studies, including the largest randomized controlled trial in the military for chiropractic, which was awarded from the Department of Defense. As lead study coordinator, Dr. Pohlman also has directed the world’s largest study evaluating patient safety among spinal manipulation therapy providers, which comprised a series of projects funded by the Canadian Institutes of Health Research. Her research interests have focused not only on study methodology, but also on the safety and effectiveness of chiropractic care in special populations including individuals suffering from chronic pain, children, and pregnant/post-partum women.
March 12, 2022
Same Side Selling w/ Guest Ian Altman
On TechTalk today, Dr. Greenstein and Brad interview and discover more about Ian Altman as a keynote speaker and how he helps his clients achieve remarkable results.   Ian  inspire audiences with a modern approach to grow business with integrity. Ian started, sold, and grew his prior companies from zero to over one billion dollars in value.  He has since spent years researching how clients make decisions. His modern approach has been instrumental in helping many businesses turn marginal growth into explosive growth and to help them thrive when their competitors struggle to merely survive.   He’s a co-author of the bestseller, Same Side Selling, now in its second edition. You can read hundreds of his articles on Forbes and Inc. Ian is the founder of the Same Side Selling Academy rated one of the top 5 Sales Development Programs globally.   Through his energetic, humorous, and interactive talks, Ian engages executives, subject matter experts, marketing and sales professionals alike. He shares proven methods to help modernize sales and marketing to align with today’s customers.   As a business growth expert and bestselling author, Ian is recognized as one of the world’s Top 30 Global Gurus on Sales, and his Same Side Selling Academy is ranked in the top 5 globally for Sales Development Programs.
March 11, 2022
Working 9-5 w/ guest Aaron Reynolds
Talkin’ Health Care Technology and Havin’ Fun with Brad Cost, CEO of InfinEDI: Electronic Data Interchange and Dr. Jay Greenstein, CEO of Kaizenovation Consulting.   Brad and Dr. Jay talk to their good friend  Mr. Aaron Reynolds  who is the CEO and Managing Partner with SalesWorx, Inc. SalesWorx, Inc. is a full service business/consulting/strategy firm with our primary focus being on revenue generation and process. We currently serve clients nationwide. Our clients typically have revenues under $15million. We seek out clients with a strong desire to learn, scale and grow.
December 10, 2021
Ice...Ice...Baby w/ Eric Fernadez of Hyperice
In this episode of Ice...Ice...Baby, Dr. Jay Greenstein and Brad Cost interview Eric Fernandez from Hyperice. As Director of Hyperice’s PT & Chiropractic division, Eric is passionate about helping clinics create successful programs for their patients. With 14 years of experience, he has driven the development of clinical research supporting the science behind recovery modalities as well as created innovative new ways these tools can be utilized to increase cash-based revenue, improve the patient experience, and increase new patient referrals among other benefits.
December 02, 2021
Chasing the Good Life with guest Chase Damiano
Chase is an entrepreneur, strategist, coach, mentor, and motivational speaker and consultant and excited to help you achieve your wildest dreams. Others say he is a coach, mentor, and motivational speaker. Chase wants to be a partner in your success. Sponsored by: Kaizenovate Infinedi, LLC PayDC Chiropractic Software ChiroHealthUSA Jay Greenstein
October 25, 2021
"Chiropractic Vision"
Episode # 42:  Guest: Liz Klien and Marc Abla Talkin’ Health Care Technology and Havin’ Fun with Brad Cost, CEO of InfinEDI: Electronic Data Interchange and Dr. Jay Greenstein, CEO of Kaizenovation Consulting.   ChiroCongress’ mission is: The advancement of chiropractic through innovation, research, and service to our member organizations.  This is done by providing service to member state associations through an open, nonpartisan forum that allows collaboration to further advancement of the chiropractic profession.   While state laws, economies and regional practice styles differ in the chiropractic profession, all state associations face the same basic challenges. We believe that by providing a platform for state associations to network, we can better support one another toward the common goal of providing the best treatment and resources for those administering and seeking chiropractic care.
October 15, 2021
"The Florida Connection"
Talkin’ Health Care Technology and Havin’ Fun with Brad Cost, CEO of InfinEDI: Electronic Data Interchange and Dr. Jay Greenstein, CEO of Kaizenovation Consulting.(Originally recorded for the IL Chiropractic Society, This is the Full version of the recording)   Dr.Jay and Brad interview their Florida connection with two friends from the Florida Chiropractic Association. Kim Driggers is the General Co-Council at the FCA and brings a wealth of knowledge in healthcare law. Steve Jaffe is a frequent speaker at the FCA in several aspects of healthcare Law. In this episode, they bring their "A" game on the topic of Personal Injury law from a lawyer's and a State wide chiropractic association perspective.  You will not want to miss this one!
October 08, 2021
"Make the Shift"
Guest: Jeff Lesher Dr. Jay and Brad talk with Jeff Lesher the Principal for SHIFT Consulting which is the only business collective brave and bold enough to shift the work world to transform the real world. We help you solve your organization’s most pressing issues, achieve your ambitious goals, and capitalize on your greatest opportunities, to grow regardless. Jeff is most focused on helping our clients be even better at what they do, be great places to work, and have more impact. I help them see between the cracks to find and take advantage of great possibilities, and show how much He cares by sharing his experience, his passion, and what he believes to be the truth. SHIFT Consulting is the most caring (inspiring, results-obsessed) management consulting firm on the planet. We use an outcomes-based, programmatic approach to sculpt, shape, and streamline every layer of your organization. We work with your entire team to identify your biggest pains, overcome the most difficult barriers, and achieve extraordinary business growth.
October 06, 2021
They Laugh You Win
Brad and Dr. Jay talk with their friend Matt Kazam in a SPECIAL episoide of TechTalk. With more than 30 years’ experience and over 6500 performances as a professional stand-up comedian & Las Vegas Headliner, including thousands of corporate events, Matt Kazam is THE expert on the science of humor. Matt’s expertise lies in teaching corporate leaders and sales teams, in every industry, how to develop lighthearted communication skills, transform company culture, and make punch lines improve bottom lines. In 2016, Matt founded They Laugh You Win, LLC to offer his personally designed corporate training courses to tap the science of humor in the areas of communication, public speaking, leadership & sales. Post pandemic, Matt has answered the call of the market and expanded his offerings to include using humor and laughter to improve employee wellness & experience, mental health, and corporate culture by providing engaging virtual workshops, courses and experiences. Currently Matt has partnered with the Harvard Public Health Review to launch his web series The Humor Scientist. The series is Mister Rodgers Neighborhood for adults. Matt hopes to change society’s mindset when it comes to humor the art form and humor the powerful part of the human experience and through the data & science, reconnect the audience with the funny that lives inside of all of us. Empowering everyone with the strategies, tools and insights into how to use humor with intention to thrive in both our personal and professional lives. Matt also coaches some of the top CEO’s & entrepreneurs and he has even written not 1, but 2 roasts of Richard Branson that were delivered on Necker Island. Matt’s ability to create the perfect content connected so much with Sir Richard that 2 of the slides from the roast hang in his office on Necker Island.
September 03, 2021
Coding Celebration
Guest: Dave Klein, CPC, CPMA, CHC David is a well-known speaker and educator at chiropractic conferences. He is a certified Coder and Auditor and Healthcare Compliance expert. Dr. Jay and Brad talk with their long-time friend who is the Co-founder of PayDC, a web-based patient conversion, reimbursement and compliance software system. Certified professional coder and certified professional auditor through the American Academy of Professional Coders (AAPC), and is also certified in healthcare compliance through the Health Care Compliance Board (HCCB). Expertise in coding and compliance consulting stretches over 24 years in the healthcare arena. Has provided training and education to hundreds of healthcare providers in both one-on-one and group settings. Was the past operations and billing director for a 36 office clinic and is the Founder and President of DK Coding & Compliance, Inc. a health care consulting firm that focuses on audit defense, education, compliance and reimbursement issues.
August 20, 2021
Super Star Mark Sanna
Guest: Dr. Mark Sanna, DC Dr. Jay and Brad talk with Dr. Mark Sanna this week As an executive, professional Coach and Certified Facilitator, his passion is working with teams and individuals to help them define, refine and take massive action to achieve their goals faster—while having more fun. Mark  works with individuals, EO and YPO Member and Spousal Forums, and Corporate teams to inspire them to dig deeper and reach higher. As a healthcare entrepreneur with a focus on fostering a collaborative effort between traditional medicine and complementary healthcare models with the goal to solve the pharmaceutical crisis that claims hundreds of thousands of lives annually. Mark Sanna, DC, founder and president of Breakthrough Coaching, an international personal and business management and consulting company. With clients throughout North and South America and Asia our international reach provides us with a global perspective on the challenges that confront leaders and organizations today.
August 13, 2021
Miami Heat...Customer Success
This episode is Part 2 of a rebroadcast from the Florida Chiropractic Association conference in Miami FL. Guest: Kayte Eckels In Part 2 of the Florida Chiropractic Association Miami Conference, Brad and Dr. Jay interview Kayte Eckels, who is a senior customer success leader that is driven by delighting customers throughout their entire lifecycle. She comes to BoodleAI from Clear Company Talent Management as Director of Customer Success. She holds over 13 years of experience in management and development of high performance teams in SaaS, hospitality, and food service verticals. Eckels specializes in creating scalable processes, focusing on customer experience and driving ROI. This podcast is recommended for all team leadership and customer support A.KA. “Success”..
August 06, 2021
Miami Heat..."The CURES Act"
This episode is Part 1 of a rebroadcast from the Florida Chiropractic Association conference in Miami FL. Guest: Marc Alba, ED, ILCS Brad & Jay talk with Marc Abla, Executive Director of the Illinois Chiropractic Society, about the new CURES Act. Mr. Abla has spent the last year researching this new topic is very knowledgable about the new act and its impact on the healthcare technology. Brad & Jay helps Marc bring this important topic to the forefront of Healthcare. DO NOT miss this episode! #Techtalkhealthcare, #Learningcanbefun, #nevermisstechtalk, #greatmusicandfun, Listen Next week for Part 2 of this conference with Kayte Eckels of Boodle AI
July 30, 2021
“The Molecule of Life” using HBOT
Guest: Dr. Jason Sonners, DC As the clinical director of New Jersey HBOT and HBOT USA, Dr. Sonners utilizes HBOT for many of his chronic patients including children with autism. HBOT USA rents and sells chambers for use in homes as well as in the offices of doctors who want to build hyperbaric therapy clinics. Dr. Sonners graduated summa cum laude from New York Chiropractic College (NYCC). While attending NYCC, he also gained extensive training in Active Release Techniques, Applied Kinesiology, exercise rehabilitation, nutrition, and injury prevention. He has a B.S. in Exercise Physiology from Ithaca College and has been an exercise professional since 1997. He combines his knowledge and experience in both chiropractic and exercise to provide unique treatment protocols in order to help and heal patients regardless of their health and fitness backgrounds. Dr. Sonners is on the faculties of Medical Academy of Pediatric Special Needs (MedMAPS) and the International Hyperbaric Association (IHA) educating other doctors on alternative and complimentary treatment methods. He also guest lectures at functional medicine conferences on the use of nutrition, fasting, red light therapy and hyperbaric oxygen in helping treat the chronic illnesses plaguing our country. Always striving to integrate new knowledge and practical experience, Dr. Sonners has earned his Diplomate of the Chiropractic Board of Clinical Nutrition (DCBCN) and his Diplomate of the International Board of Applied Kinesiology (DIBAK). He is one of only 250 professionals in the world with this distinction.
July 16, 2021
Everyday Technology
Dr. Douglas P. Maxeiner is a Chiropractor in New Albany, OH with special training and skill in applying chiropractic healing methods to provide relief for dysfunctions of the neck, spine, musculoskeletal, and nervous system. As a Chiropractor, Douglas P. Maxeiner, DC performs spine manipulation (also called chiropractic adjustment) to improve your overall physical health. Chiropractic is a medical specialty dedicated to practicing non-surgical healing techniques to reduce patient pain while improving mobility. Significant diseases and conditions treated by Chiropractors include lower back pain, neck pain, knee pain, migraines, athletic injuries, muscle strains, torn ACL, osteoarthritis, slipped or herniated spinal discs, and post-surgical recovery. Medical tests, procedures and therapies provided by Chiropractors include x-ray, MRI, and CT scan diagnostic imaging, reflex testing, range of motion assessment, massage, electric stimulation therapy, nutritional counseling, and physical therapy. Dr. Maxeiner is founder of Exam Xoom which is an interactive database of orthopedic tests. Physicians can search the extensive library and find the appropriate test to help diagnose their patients. Our goal is to provide clinicians with the tools they need to accurately diagnose patients and lead to a more focused and efficient treatment approach. The exam data is then put in a graphical format to provide a powerful visualization of the data. Clinicians and patient's can quickly understand what areas need to be treated or undergo further evaluation.
July 09, 2021
Timko’s Marketing Band (Theraband)
Guest: Mr Paul Timko Dr. Jay and Brad talk to InReach’s founder, Paul Timko, who began his career in medical device sales and marketing over 15 years ago as a commercially-focused financial analyst at Radiometer America. His experience then led to multiple roles ranging from strategic planning to sales management to class III medical device product launches. Most recently, Paul led the growth and expansion of two leading clinical brands, TheraBand and Biofreeze, during his tenure at Performance Health. He has developed a network of leading clinical influencers and distribution partners across the hands-on health care markets. His experiences have allowed him to work with all sizes of companies from small, medium, and large medical device companies to startups to private equity to Fortune 500. With a B.B.A. in Finance from Ohio University and an MBA from Kent State University, Paul continues to stay abreast of the latest trends, strategies, and innovations in the hands-on health market segments by surrounding himself with leaders in the industry. Today, Paul’s focus and passion lies with assisting companies like yours to not only succeed but to grow profitably.
July 02, 2021
Lessons from the Anderson Farm
Guest: Dr. Kris Anderson DC, MS, CSCS Dr. Anderson grew up in Chariton, IA. He earned his Bachelor of Science degree in Sport and Exercise Science from Iowa State University, Ames, IA in 2003 and his Doctorate of Chiropractic from Palmer College of Chiropractic, Davenport, IA in 2007. He then worked as a clinician for the Palmer Center for Chiropractic Research Clinic (also in Davenport, IA) while earning a Masters of Science degree in Clinical Research in 2010. Dr. Anderson then worked as an Associate Chiropractor for a chiropractic and rehab clinic in NW Missouri prior to joining the team at Performance Chiropractic in 2012. Dr. Anderson has post graduate certifications in chiropractic extremity adjusting, strength and conditioning coaching, functional screening and balance testing. He specializes in functional assessment and rehab with a chiropractic-centered approach to health. Dr. Anderson also serves as a peer reviewer for profession conferences and scientific journals related to chiropractic, health and clinical science. Join Dr. Jay and Brad as they to Dr Anderson about his new technology experiences with the ND Health Information Network and his work with a local FQHC hospital. Dr. Anderson is a true leader in the Chiropractor industry and has a heart of compassion for his patients. 
June 18, 2021
"Magic" Innovation
If you are a business owner, executive, entrepreneur or leader who wants to perform at the level of the worlds top achievers, innovate your business for exponential growth even in the most challenging times, drastically reduce expenses, sell your business (particularly in the health and wellness space) or partner in business investments, then don’t miss this podcast! Dr. Jay and Brad Cost have an open discussion about methods used by Preston Campbell to help individuals and companies “Open” their creative side. 
June 04, 2021
The Calling
Brad & Dr. Jay talk with one of their friends, Dr. Bodzin about his business Cash Practice. Dr. Bodzin pursued a career as a chiropractor where for nearly two decades he built a very successful wellness practice. A big part of his success was the result of developing systems that removed the obstacles to patient compliance, thus allowing patients the opportunity to get the best results possible. Ultimately, this lead to his understanding of how to build a practice with extraordinarily high patient retention. He now brings that knowledge to others helping them build practices and businesses where their patients become lifetime clients.  #TechTalk  #DrJay&Brad.  #CashPracticewithTechTalk
May 28, 2021
Tell Your Story
Dr. Jay and Brad talk with Mr. Derek Archer of "Hit Your Mark Media.” Derek is a young media entrepreneur that has a unique way to consolidate and teach others how to leverage the power of online media – especially by telling and retelling their story with video. Derek is successful in reaching target audiences with laser-precision sales funnels and with lead generation never before thought possible. If you are trying to grow your social media audience, you'll want to listen to this episode. 
May 21, 2021
Breakfast Table Influencers
Kelly McDonald is the Founder & CEO of Kyndoo. As a social influencer service, Kyndoo is solving commerce's most significant issues: Fraud, Attribution, and Content Safety. Learn about the social science of “Influencers,” as Brad & Dr. Jay sit down at the breakfast table with McDonald.
May 14, 2021
Elbows Deep in Customer Success
Brad and Dr. Jay recommend this podcast for all team leadership and customer support A.KA. “Success”.. Kayte Eckels is a senior customer success leader that is driven by delighting customers throughout their entire lifecycle. She comes to boodleAI from ClearCompany Talent Management as Director of Customer Success. She holds over 13 years of experience in management and development of high performance teams in SaaS, hospitality, and food service verticals.  Eckels specializes in creating scalable processes, focusing on customer experience and driving ROI.
April 30, 2021
Security, Strategy & Execution
Brad & Dr. Jay interviews Rob McDonald, Executive Vice President of Platform at Virtru. As a product management leader who drives excellence across fast-paced environments, processes, people, strategies and execution, Rob is focused on building and empowering high-performing teams that nurture a culture of problem-solving – making a path for faster iterations, learning, and high adaptability in complex and fast-changing markets.  Rob is known for managing multiple projects and working with cross-functional teams to inspire collaboration at all levels to deliver product excellence.
April 23, 2021
Dr. Cory Frogley: "Fuel Your Dreams"
Dr. Cory Frogley followed in the footsteps of his father and his five older brothers, when he graduated with his doctorate of chiropractic from Palmer College of Chiropractic in 2000.  Dr. Frogley describes himself, as an altruistic, compassionate, people-person. It's what motivated him to become a chiropractor, open his own clinic and become a multi-service provider. He is a coach to other healthcare business owners, as he helps them solidify their company goals and vision." In 2014, Frogley created BlueIQ (Backbone 2.0 per se). BlueIQ is an automated dashboard that empowers teams to grow business through data-driven decision-making and virtual training.  "BlueIQ had to be robust, sexy, customizable, and specific to an industry. Only then could it truly help the business owner(s) & their team track the right data, act on it in the right way at the right time, trigger the appropriate training if needed, and create the success necessary to grow & thrive," he said.
April 16, 2021
Connecting to Customer Service
Dr. Jay & Brad talk Customer Service Support with Mr. Tien Wong, technology entrepreneur, CEO, and angel investor.  Wong is Chairman & CEO of Opus8, a private investment and strategic advisory firm specializing in raising capital for private equity, venture capital fund managers, and promising tech companies.  Wong is Chairman of Tech 2000, an ed-tech company which provides advanced tech training, learning analytics, and software development for Fortune 500 customers. He is also Chairman of Lore Systems, an IT services company which provides managed hosting, IT support, “virtual CIO,” and cloud computing solutions for commercial, nonprofit, and government clients.   He is Founder and Host of the Big Idea CONNECTpreneur Forum, a community of over 7000 founders, CEOs, angels, VCs, CXOs and other business leaders in the Mid-Atlantic region. The community hosts quarterly 1/2-day Forums with upwards of 550 attendees, featuring VIP guests, speakers, exciting presenting companies, and the best CXO to CXO networking in the region.
April 09, 2021
Sports Performance Motion Capture
Brad & Dr. Jay chat with Dr. Ryan Comeau, the Co-Founder and CEO of Kinetisense.  As a former NCAA Division I Hockey player at the University of Alaska, Dr. Comeau's love for sports performance and neuromusculoskeletal rehabilitation drove him to develop a cutting-edge markerless motion capture system. With 3D posture analysis and 3D range of motion, Kinetisense allows trainers and practitioners to become movement scientists themselves. As an expert and world lecture in markerless motion capture and its applications in the fields of sports performance and MSK rehabilitation, Dr. Comeau has advised and treated professional sports athletes and organizations in the NHL, NBA, NFL and MLB on the importance of objective movement assessments and associated corrective movement strategies. 
April 02, 2021
How Technology and Innovation Drives Growth
Looking to update or change your front office? Listen to how one healthcare team made changes for COVID that's having positive and long lasting effects. Jay and Brad interview Cat Lovejoy, Director of Intergrated Operations for Kaizo Health.
March 26, 2021
Pickpocketed by Healthcare... Is disruption possible?
Is the American healthcare system broken? As red tape engulfs the industry, the cost of premiums skyrocket and the quality of care decreases. How do we fix this crisis? Brad & Dr. Jay have an insightful and passionate healthcare discussion with guest, Katy Talento.  As a lead health advisor to President Donald Trump on the Domestic Policy Council, Katy is an epidemiologist and a veteran health policy advisor. Listen as she answers these questions and more. Don't miss this episode!!
March 19, 2021
Cookie Apocalypse & Poodle Dog Episode
Dr. Jay and Brad discuss the current state of technology and AI with Mr. France Hoang who is the Co-Founder for BoodleAI.  Francis is a veteran entrepreneur who has been on the founding teams of companies that have generated over $600 million of combined sales and employed over 1,200 professionals across the fields of law, aerospace, defense, government services, and technology.  France also has over 20 years of national security experience, with service in every branch of the U.S. Government. He was appointed by President George W. Bush as an Associate White House Counsel and Special Assistant to the President. Shortly after leaving the White House, France mobilized in support of Operation ENDURING FREEDOM where he served as the Executive Officer of a U.S. Army Special Forces Company on a combat deployment in Southeast Afghanistan.
March 12, 2021
Brad & Jay talk with Marc Abla, Executive Director of the Illinois Chiropractic Society, about the new CURES Act. Mr. Abla has spent the last year researching this new topic is very knowledgable about the new act and its impact on the healthcare technology. Brad & Jay helps Marc bring this important topic to the forefront of Healthcare. DO NOT miss this episode! #Techtalkhealthcare, #Learningcanbefun, #nevermisstechtalk, #greatmusicandfun, @TechTalkHealthCare, @Infinedi, @Kaizenovate, @ILChiro
March 05, 2021
Social Determinants of Health
Listen as Dr. Jay and Brad highlight the importance of addressing the social determinants of health by including social and physical environments that promote good health for all. Listen as they discuss how Social Determents of Health should be a part of the intake process with patients and how new technology is being applied to solve this issue.
February 26, 2021
The Future of Practice Management Software
Join Brad & Dr. Jay, as they explore Dr. Brian Capra's experience in practice management software development. As owner of Genesis Chiropractic Software, Dr. Capra has played an integral part in shaping workflow and automation requirements. Genesis has revolutionized cloud-based technology by improving practice revenue, retention, compliance and efficiency.
February 19, 2021
Telemedicine Healthcare
Ashok Kapur, President and CEO of Hawkeye MedTech’s TotalCare, joins Dr. Jay & Brad to discuss his telemedicine healthcare software platform and how they provide virtually scheduled visits to the patient’s current healthcare providers from a place of convenience.
February 12, 2021
Payer Reimbursement & Transparency
Brad & Dr. Jay talk with Leon Wiseniski about a new company that will bring pricing transparency to healthcare services for patients and providers across the U.S.
February 09, 2021
Entrepreneur Law
From startup, growth and expansion to exit strategies, Michael Gottlieb, Attorney & Founder of Momentum Law Group, represents entrepreneurs with legal and strategic matters that arise during all phases of the business lifecycle.
January 29, 2021
Virtual Reality & Augmented Reality Technology (VR/AR)
Eran Orr, founder and CEO of XRHealth, shares his experience with Virtual & Augmented Reality (VR/AR) technology, and how it will change healthcare as we know it. With XRHealth, patients can recover in the comfort of their home while being closely connected and treated by a matched clinician.  – with XRHealth, Infinedi, LLC & Kaizenovate.
January 22, 2021
Thermo-Mechanical & Neuro-Modulatory Pain Relievers
Dr. Amy Baxter is the CEO/CMO of Pain Care Labs in Atlanta, where they're known to be an expert in thermo-mechanical neuro-modulatory pain relievers. As an academic physician entrepreneur and a NIH-funded researcher, Dr. Baxter has bridged clinical silos and has translated science from multiple disciplines into top innovative inventions. This includes the Buzzy – a mechanical stimulation to block pain and VibraCool  – which has been instrumental in solving aspects of the overuse of opioids to relieve pain.
January 15, 2021
Medical Legislative Compliance
Dr. Ray Foxworth is a certified Medical Compliance Specialist and the President of ChiroHealthUSA. As a practicing chiropractor, Dr. Foxworth remains “in the trenches” – facing challenges with billing, coding, documentation and legislative compliance. As a leader in the chiropractic profession, he's an author, lecturer, entrepreneur, innovator, philanthropist and a true southerner with a heart of gold. Dr. Foxworth describes his journey thru life and his wishes for the chiropractic profession. 
January 08, 2021
Immune & Nervous System Dysfunction, Hormone Imbalance, Muscle & Joint Pain
TechTalk guest, Dr. Cindy Howard from the Innovative Health & Wellness Center discusses helping people with problems caused by immune and nervous system dysfunction, hormone imbalance, muscle and joint pain.
January 01, 2021
The Adoption of Technology by ChiroCongress & Alaska Chiropractic Society
On this Brad & Dr. Jay Christmas Show, TechTalk special guest Sheri Ryan, the Chief Operating Officer of the Alaska Chiropractic Society and the Communication Officer for ChiroCongress, gives us insight to the adoption of technology within both organizations. 
December 22, 2020
The Brain’s Relationship to Health & Illness.
TechTalk guest, Dr. Michael Bagnell, from the Bagnell Brain Center in Miami Florida discusses his focus on understanding the brain’s relationship to health and illness. Dr. Bagnell utilizes advanced technology and examination to unravel the mystery of his patients health concerns.
December 18, 2020
2020 Florida Chiropractic Association Convention – St. Augustine
TechTalk guests, Ms. Deb Brown, Executive Director of the Florida Chiropractic Association and Ms. Jenn Prorro, Officer of Conventions & Program Development for the Florida Chiropractic Association, discuss the one technology doctors can immediately implement into their practice. - LIVE from St. Augustine, FL. Nov. 21, 2020 
December 02, 2020
2020 Florida Chiropractic Association Convention – Orlando
Brad and Dr. Jay kickoff their inaugural TechTalk Podcast Series and discuss the importance of getting information out to doctors about the future of technology and healthcare.  – LIVE from Orlando, FL. Nov. 7, 2020
December 02, 2020
TechTalk Trailer
Welcome to our new podcast series – TechTalk. Listen each week as Brad Cost, Dr. Jay Greenstein and their guests discuss healthcare technology and issues of the day. 
October 31, 2020